PUBLIC SERVICE COMMISSION
ZIMBABWE PUBLIC SERVICE ACADEMY
PUBLIC SERVICE ORIENTATION
PSC SECRETARIAT
GROOMING AND DEPORTMENT
DUBE EVIDENCE
OBJECTIVES
Define the terms grooming and deportment
List basic standards of dress for the office(Dress code)
Identify the advantages and disadvantages of grooming and
deportment.
“The way you dress affects the way you are perceived
and the way you are perceived, is the way you are
treated” BUCK RODGERS
Dressing communicates. Do you agree?
Grooming and Deportment Defined
Grooming –
Is all about being smart, neat or tidy, looking your best every
time.
Defined as the care of one’s personal appearance and
hygiene (Robert W. Chanters)
Deportment- behaviour or manner, how one stands, walks,
speaks and laughs in formal settings.
Dressing
Dressing is not all about outfits but has everything to do with
accessories, hairdo, haircare, make up, deodorant application and so
on.
Tips on Dressing!!!!
Dress how you want to be addressed.
Know yourself -body structure and skin tone-
Plan your wardrobe
Dress appropriate for different events/occasions
Don’t be a fashion slave
Dressing
Clothes should be clean and in good repair.
Wear clothes that fit, not too tight and not too big.
When attending functions ,woman outfits should not outshine other
guests, particularly those of the host or guest of honour.
Choose colours that do not speak louder than you.
Woman should wear shoes that they can be graceful in.
Ladies don’t wear revealing clothing, let others see your skills and not
your private parts,
Vents should be kept small
Improper Dressing
Improper dressing
Tie
Smart Formal Wear
Proper dressing
Proper dressing
Body Upkeep
Wash the body everyday
Wash and change
undergarments every day.
Shave
Use moisturizing cream and
body lotion to prevent skin
dryness
Brush your teeth and tongue
after every meal.
Drink lots of water and eat right,
dry mouth smells.
Apply deodorants
Body Upkeep
Feet
Scrubbing and drying them thoroughly especially in
between the toes before wearing shoes to minimize
odour.
Sprinkled foot powder between the toes.
Change socks everyday.
Never remove shoes in public.
HAIRDO
Make up and Jewellery
Noisy jewellery
DRESS CODE
(Circular No. 10 of 2006)
Reason for Circular
PSC noted with concern the deteriorating standards of dress by
members of the public service.
Standard of dress
• Members on duty are expected to maintain a high standard of dress
(WHY?) in order to keep respect of the general public and uphold
dignity and formality expected of them.
• The PSC has through Circular No. 10 of 2006 directed the following
standards of dress for employees.
Men
• Tie and collar
• Suits
• Tailored Safari Suits
• Sports Jackets (or blazers)
AT FORMAL OCCASIONS (Invited to represent PSC)
• Suits with tie and collar.
• Normal standards of dress may be departed from
when public servants are working in rural areas or
when duties require different considerations.
• Men are advised to keep jackets in offices – for
unexpected meetings and formal occasions.
Worst Dress For Men
Vest showing through the shirt.
Food stains on tie.
Too long or too short tie.
Short sleeved shirt under jacket.
Top button of shirt undone when worn with tie.
Thin end of tie showing.
Jackets sleeves too long or short.
Women
Ladies fashion is complex but they should put on
correspondingly high standards of dress.
The following items are not acceptable when one
is reporting for work;
Jeans
Mini skirts
Sleeveless dresses or blouses
Strapped dresses or blouses
Tops that have low necklines
See through garments
Footwear
Both men and women are not expected to turn up for work
putting on tennis shoes or tackies.
As for men, open sandals should only be worn for medical
reasons (HODs to request for medical certif ic ates of the
affected members).
Worst Dress For Female
Noisy jewellery
Floral or lacy type of dress
See through blouses that show the bra
Carrier bags
DEPORTMENT
• It is about your posture
• How one carries herself/himself
• It is also about how one performs or behaves in a specific situation.
• Good deportment and body language can say much about you.
• Knowing how to walk and move helps to make you look good and feel
good, no matter what size, shape or height you are
CONDUCT
(a) Facial Expression
A genuine friendly smile is splendid.
(b)Your Carriage
An erect, well balanced, controlled posture creates the impression
of a confident and healthy person. Your confidence will inspire
the people with whom you deal with. Never droop over your
desk.
(c) Your Voice
Always make sure that your voice is controlled. Be careful that
your voice does not contradict the words you say.
(d) Word Choice
Choose simple words to avoid misunderstanding. What you
say and how you say it depicts the type of organization you
work for.
(e) Mannerisms
Avoid head scratching, ear pulling, finger snapping, humming, as
these indicate lack of confidence and are often annoying to
watch.
Dinning Etiquette (Don’ts)
(Don’ts
Don’t use the idle plate to your right. Its not yours
Speak with your mouth full
Bite the whole bread roll into your mouth
Race through a meal
Blow on your food or drink to cool it
Dinning Etiquette(Don’ts)
(Don’ts
Don’t:
Bend your body forward with your mouth open to meet food
and drink halfway
Choose difficult to eat foods-such as pasta with tomato
sauce-when entertaining a client
Lay or put your elbows on the table
Dinning Etiquette
Do not overload your
plate
Do not place your
handbag on the table
Do not eat with your
hands unless if it is a
finger meal.
Do not experiment with
food because you may
not spit food out.
Dinning Etiquette
Do not lean across the table to get
Do not pick teeth at the table
something , ask your neighbour to pass it
.
Embarrassing moments
Importance of GROOMING AND
DEPORTMENT
It enhances own image
It enhances the organization's image
It boosts confidence
You are well respected and easily acceptable in
business circles
Activity
Reflect on the following:
i. What do I need to stop doing?
ii. What do I need to start doing?
iii. What do I need to continue doing?
END
DRESSING IS COMMUNICATION--FOOD FOR THOUGHT
