INDIAN RAILWAYS

ANNUAL REPORT & ACCOUNTS

2023-24
(With highlights of the performance for 2024-25)

Chenab Bridge
 INDIAN RAILWAYS

ANNUAL REPORT & ACCOUNTS

2023-24
(With highlights of the performance for 2024-25)

BHARAT SARKAR
GOVERNMENT OF INDIA
RAIL MANTRALAYA
MINISTRY OF RAILWAYS
(RAILWAY BOARD)
 Contents
Organization Structure 2 Personnel 75

Apex Management 3 Welfare, Development and 84

Empowerment of Women

Review–Prospects 5 Facilities to Divyangjan 86

Finance 8 Security 91

Freight Operation 14 Vigilance 98

Passenger Business 19 Promoting Hindi 100

Planning 34 North Eastern Region 102

Engineering 36 Public Relations 105

Railway Electrification 42 Undertakings and other 107

Organizations
Signal and Telecom 46 Advisory Boards 143

Safety 51 Important Events 144

Rolling Stock 58 Glossary 150

Material Management 65 Summary of Audit Observations 152

provided by C & AG and ATNs
Research and  Development 67 Financial Statements and 159
Operating Statistics
Managing the Environment 73
 (As on 01.01.2025)

ORGANIZATION STRUCTURE OF INDIAN

RAILWAYS
MINISTER OF RAILWAYS
MINISTER OF STATE FOR RAILWAYS (S) MINISTER OF STATE FOR RAILWAYS (R)

CHAIRMAN & CEO,

RAILWAY BOARD

MEMBER (TRACTION & MEMBER MEMBER OPERATIONS & MEMBER FINANCE-

ROLLING STOCK)- M/T&RS INFRASTRUCTURE-M/ BUSINESS DEVELOPMENT- MF
INFRA M/O&BD

DIRECTOR GENERAL/RHS-DG/RHS
DIRECTOR GENERAL/HR- DG/HR SECRETARY, RAILWAY BOARD
DIRECTOR GENERAL/RPF-DG/RPF
DIRECTOR GENERAL/SAFETY-DG/SAFETY

ZONAL RLYS PRODUCTION UNITS OTHER UNITS CPSE/CORP &

(OPEN LINE) AUTONOMOUS BODIES/
AUTHORITIES

GENERAL MANAGERS GENERAL MANAGERS GENERAL MANAGERS

1. CHITTARANJAN 1. CENTRAL ORGANIZATION 1. BCL

1. CENTRAL
LOCOMOTIVE WORKS, FOR RAILWAY
2. EASTERN 2. CONCOR
CHITTARANJAN ELECTRIFICATION (CORE)
3. EAST CENTRAL 2. BANARAS LOCOMOTIVE 3. DFCCIL
2. NF RAILWAY
4. EAST COAST WORKS, VARANASI (CONSTRUCTION) 4. IRCON
5. NORTHERN 3. INTEGRAL COACH GUWAHATI
5. IRCTC
6. NORTH CENTRAL FACTORY, CHENNAI
PR.CAO/CAO(R)* 6. IRFC
7. NORTH EASTERN 4. RAIL COACH FACTORY,
KAPURTHALA 7. KMRCL
8. NORTHEAST FRONTIER 3. CENTRAL ORGANIZATION
9. NORTH WESTERN 5. RAIL WHEEL FACTORY, FOR MODERNISATION OF 8. KRCL
YELAHANKA WORKSHOPS (COFMOW)#
10. SOUTHERN 9. MRVC
11. SOUTH CENTRAL 6. MODERN COACH
10. RCIL
FACTORY, RAE BARELI DIRECTOR GENERAL
12. SOUTH EASTERN
11. RITES
13. SOUTH EAST CENTRAL PR.CAO/CAO(R)* 4. NATIONAL ACADEMY OF
INDIAN RAILWAYS (NAIR), 12. RVNL
14. SOUTH WESTERN
7. PATIALA LOCOMOTIVE VADODARA 13. CRIS
15. WESTERN WORKS, PATIALA
16. WEST CENTRAL 14. RLDA
8. RAIL WHEEL PLANT, 5. DG & EX-OFFICIO GM
17. METRO RDSO, LUCKNOW
BELA

(# under order of closure in terms of Board’s Letter No. 2021/O&M/18/5/1 (Space COFMOW) dt. 28.11.2022)
* PRINCIPAL CHIEF/CHIEF ADMINISTRATIVE OFFICERS (RAILWAYS)

2 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 Apex Management
Minister of Railways Ashwini Vaishnaw
Minister of State for Railways(S) V. Somanna
Minister of State for Railways(R) Ravneet Singh
Members, Railway Board
Chairman & Chief Executive Officer (CEO) Satish Kumar
Member (Finance) Roopa Srinivasan
Member (Operation and Business Development) Hitendra Malhotra
Member (Traction & Rolling Stock) Braj Mohan Agrawal
Member (Infrastructure) Naveen Gulati
Secretary Aruna Nayar
Directors-General
DG/RPF Manoj Yadava
DG/RHS Dr. Man Singh
DG/HR R. Rajagopal
DG(Safety) Hari Shankar Verma
General Managers, Zonal Railways
Central Dharamveer Meena
Eastern Milind K. Deouskar
East Central Chhatrasal Singh
East Coast Parmeshwar Funkwal
**Metro P. Uday Kumar Reddy
Northern Ashok Kumar Verma
North Central Upendra Chandra Joshi
North Eastern Saumya Mathur
Northeast Frontier Chetan Kumar Shrivastava
North Western Amitabh
Southern R. N. Singh
South Central Arun Kumar Jain
South Eastern Anil Kumar Mishra
South East Central Tarun Prakash
South Western Arvind Srivastava
Western Ashok Kumar Misra
West Central Shobhana Bandopadhyaya
General Managers, Production Units
Chittaranjan Locomotive Works Vijay Kumar
Banaras Locomotive Works Naresh Pal Singh
Integral Coach Factory U. Subba Rao
Rail Wheel Factory C. V. Raman
Rail Coach Factory, Kapurthala S. S. Mishra
Modern Coach Factory, Rae Bareli P. K. Mishra
General Managers, Construction Units
Northeast Frontier Railway (Construction) Arun Kumar Chaudhary
Central Organization for Railway Electrification Sanjay Kumar Srivastava
Director-General
National Academy of Indian Railways Rakesh Rajpurohit, Dy. DG*
Research, Designs and Standards Organization Uday Borwankar
IRIEEN / Nasik Ravilesh Kumar
IRICEN / Pune S. K. Jha
IRISET / Secundrabad Sharad Kumar Srivastava
IRITM / LKO Sanjay Tripathi, ADG*
IRIFM / Secundrabad Aparna Garg
IRIMEE / Jamalpur Manu Goel, AM/EnHM*
Chief Administrative Officers (Railways)
Central Organization for Modernization of Workshops P. Ananth, PCME
Patiala Loco Works , Patiala Pramod Kumar#
Rail Wheel Plant, Bela Atulya Sinha

*Looking after. **Metro Railway, Kolkata. #Principal CAO (As on 1st January, 2025)

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 3

4 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24
Review-Prospects
Results: 2023-24
Financial Performance
The year 2023-24 ended with the Net Revenue Receipts of `3,259.68
crore.
3D architectural design of Chengannur
Freight Operation Railway Station in Kerala

2022-23 2023-24 Absolute % age

Variation Variation
Revenue Originating 1,509.10 1,588.06 78.96 5.23
Tonnes (million)
Revenue Net Tonne 959.57 973.97 14.40 1.49
Kms. (billion)
Goods Earnings @ 1,60,158.48 1,65,880.58 5,722.10 3.57
(` in crore)
@Excludes ‘other goods earnings’ such as wharfage, demurrage, etc.
Passenger Business
2022-23 2023-24 Absolute % age
Variation Variation
Number of Passengers 6,396 6,905 509 7.96
carried(million)
Passenger Kilometers 959 1,065 106 11.05
(billion)
Passenger Earnings 63,416.85 70,693.33 7,276.48 11.47
(`in crore)

Engineering Works Cold Drinking Water Facility,

During the year 2023-24 the following Engineering Works were Kolkata Metro
accomplished:
2023-24 (in km.)
Construction of New Lines 2,806
Conversion to Broad Gauge 259
Track Renewal 5,950

Electrification
4,644 kms. of IR’s route was electrified during 2023-24.

Safety, Signal and Telecom

Details of consequential train accidents and train accidents per million
train kilometres (an important index of Safety) during 2023-24 as compared
to 2022-23 are given below:
2022-23 2023-24
Consequential Train Accidents* 48 40
Train Accidents Per Million Train Kilometres 0.04 0.03
New Foot Over Bridge under the Amrit
*excluding Konkan Railway Bharat Station Scheme.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 5

 Following steps were taken for improving passenger amenities:
Provision 2023-24
(No. of Stations)
Public Address System 5,980
Train Display Board 1,274
Coach Guidance System 756

Ayodhya Dham Jn Station Redevlopment

Operating Efficiency
works Some important efficiency indices for 2023-24 compared to 2022-23
were as follows:
Efficiency Index Broad Gauge Metre Gauge
2022-23 2023-24 2022-23 2023-24
Net tonne kms. per wagon per day 8,670 7,851 - -
Speed (kmph) of all goods trains 30.8* 25.0 - -
(all traction)
Percentage of loaded to total wagon km 62.5* 62.9 - -
Net load per goods train (tonnes) 1,738* 1,899 - -
Net tonne km per engine hour 13,650* 14,256 - -
Passenger vehicle km per vehicle per day 470 492 27* 48
*revised

Materials Management
Materials Management on IR is being progressively revamped with a
view to reduce costs, storage, handling, insurance and dividend charges. Turn
over Ratio in terms of value of inventories to value of materials consumed
was 10% (without fuel) and 9% (with fuel) during 2023-24 as compared
to 9% (without fuel) and 7% (with fuel) during last year. The disposal of
condemned Rolling Stock and scrap arising was monitored closely.

Managing the Environment

Efforts are steadily being made to make Railway operations
environment friendly and to bring down the adverse effects through
adaptation of cleaner technologies, energy conservation measures,
afforestation on vacant railway land, etc. Railway is utilizing wasteland and
rooftops for setting up solar power plants.

Human Resource Development

A number of initiatives were taken to improve the quality of training
programmes for railway employees in order to improve productivity. In this
direction, ‘National Rail & Transportation Institute’ (NRTI) has been set
up as India’s first University focused on transport related education, multi
disciplinary research & training in Vadodara, Gujarat.

Industrial Relations and Personnel

RAIL Niketan, Headquarters Building of As on 31st March, 2024, IR had 12,52,180 regular employees as
East Central Railway
against 11,89,615 as on 31st March, 2023 an increase by 62,565.

6 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 Industrial Relation remained cordial during 2023-24. Productivity
Linked Bonus equivalent to 78 days’ wages was paid to all non-gazetted
employees (excluding RPF/RPSF personnel) for 2023-24. RPF/RPSF
personnel belonging to Group ‘C’ category were sanctioned an ad-hoc
bonus equivalent to 30 days’ wages.
Staff Welfare
IR’s welfare schemes cover a wide spectrum of activities, viz.,
educational facilities and financial assistance to the children of Railway Automatic Block Signalling System
employees, handicraft centres for augmenting family income, financial Inauguration, SCR
assistance in sickness, subsidized housing and canteen facilities at work
places and medical cover for employees and their families during service
and after retirement.
Performance: 2024 (1st January, 2024 - 31st December, 2024)
Passenger Business
During January-December, 2024, the number of originating
passengers in IR was 7,276.82 million vis-à-vis 6,853.18 million during the
corresponding period of last year, registering an increase of 423.64 million
(6.18%). The passenger earning during this period was `73,985.13 crore
showing an increase by `4,827.13 crore (6.97%) compared to the earnings
during the corresponding period of the last year.
Freight Operation
Loading of revenue-earning traffic for the year 2024 (January-
December, 2024) compared to the corresponding period of last year, was
as under: Freight and Coaching Trains at Tatanagar
(Million tonnes)
Commodity Jan. to Dec., 2023 Jan. to Dec., 2024

Coal 762.29 819.21

Raw material for steel plants 35.46 30.99
Except Iron Ore
Pig iron and finished steel 69.54 67.65
Iron ore 176.13 180.20
Cement 149.66 145.93
Food grains 53.80 50.63
Fertilizers 59.96 59.16
P.O.L (Mineral Oil) 49.95 51.02
Balance other goods 200.54 209.70
Total revenue earning traffic 1,557.33 1,614.49

Estimation for the period January-March 2025

Freight Operation
Anticipated freight volume likely to be carried by the Railways for the three months
period from January to March, 2025 is 434.7 million tonnes excluding KRCL.
Passenger Business
The total no. of anticipated originating for the passengers for three ensuing months
from January to March, 2025 will be 1,794.62 million approximately. One Station One Product (OSOP) stall at
Trichy Jn.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 7

 GROSS REVENUE AND Finance
WORKING EXPENSES
(INCLUDING MISC.)
(₹ IN CRORE)
Results for 2023-24
GROSS REVENUE RECEIPTS Gross Traffic Receipts of the Railways went up from `2,39,982.56
TOTAL WORKING EXPENSES crore in 2022-23 to `2,55,272.63 crore in 2023-24. Total Working Expenses
NET REVENUE
increased from `2,35,655.78 crore in 2022-23 to `2,50,893.61 crore in
2023-24. After taking into account the miscellaneous transactions, the Net
2,55,273
2,52,013
2,39,983
2,37,465

275,000 Revenue Receipts were `3,259.68 crore.

2,06,231

There was no dividend payment during 2023-24 as per RCC

1,91,206

220,000
recommendations. The year ended with a net Revenue of `3,259.68
crore.
165,000
The Financial Results for 2023-24 compared to 2022-23 are
110,000
summarized as below:
(`in crore)
55,000
2022-23 2023-24 Variation
2,517

3,260

Capital Investment (excluding MTPs and 5,19,470.28 6,94,142.62 1,74,672.34

0 Circular Railway, Udhampur-Baramula
2021-22

2022-23

2023-24

project and appropriation to SRSF)

-15,025

55,000 Investment from Capital Fund 53,449.91 53,449.91 -

Total 5,72,920.19 7,47,592.53 1,74,672.34
Gross Traffic Receipts 2,39,982.56 2,55,272.63 15,290.07
Total Working Expenses 2,35,655.78 2,50,893.61 15,237.83
Net Traffic Receipts 4,326.78 4,379.02 52.24
Miscellaneous Transactions(Net) -1,809.40 -1,119.34 -690.06
Net Revenue Receipts 2,517.38 3,259.68 742.30
Dividend Payable to General Revenues - - -
Excess(+)/Shortfall(-) 2,517.38 3,259.68 742.30
Percentage of - - -
(a)Working Expenses to Gross Earnings 98.10 98.43 0.33
(b)Net Revenue to Capital Investment 0.44 0.44 0.00
and investment from Capital Fund
Capital Investment*(in paise) per NTKM 551 704 153
*Includes Investment from Capital Fund.

Revenue
The Gross Traffic Receipts went up by `15,290.07 crore (6.37%)
over the previous year. The break-up in terms of major sources is given in
Statement IA of Financial Statements.
Working Expenses
The total Working Expenses during 2023-24 were `2,50,893.61 crore
– an increase of `15,237.83 crore over 2022-23. Grant-wise distribution
of Working Expenses is given in Statements IB and IC of Financial
Statements.

8 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Balance Sheet:
OPERATING RATIO
A summary of the Balance Sheet as on March 31, 2024 and variation (PERCENT)

over 2022-23 is as follows:

(PERCENT) 107.39
120.0 98.10 98.43
(` in crore)
Assets As on Variation over
90.0
March 31,2024 Previous year
Block Assets 12,18,258.82 2,45,524.64
60.0

Funds with Central Government:

(i) Reserve funds 5,321.55 30.0

(ii) Banking accounts 80,227.94

85,549.49 12,580.65 0
2021-22 2022-23 2023-24

Sundry Debtors, etc. 7,038.98 1,092.40

Cash in hand 337.58 (-)108.89
Total 13,11,184.87 2,59,088.80
Liabilites
Represented by:
Capital-at-charge* 7,92,657.45
Investment financed from internal 4,25,601.38
sources, etc.
Total 12,18,258.83 2,45,524.65
Reserve Funds 5,321.55 2,969.41
Banking Accounts:

(i) Provident Fund 38,689.13

(ii) Misc. Deposits 41,465.42
(iii) F. Loans and Advances 73.39
Total 80,227.94 9,611.24
Sundry Creditors, etc. 7,376.55 983.50
EXCESS/SHORTFALL
Total 13,11,184.87 2,59,088.80 (₹ IN CRORE)
EXCESS
*Excludes `11,954.00 crore Appropriation to SRSF, `90,000.00 crore Appropriation to 3,260
Rashtriya Rail Sanraksha Kosh (RRSK), `1,07,957.03 crore Appropriation to Railway Safety (₹ In Crs.) 2,517
4,000
Fund (RSF) and `22,717.99 crore Appropriation to SGF.
2021-22

*Deferred Dividend Liability 0

2022-23 2023-24

This is a Contingent Liability and does not appear in the balance

sheet. -4,000

*Further, Railways has been exempted from payment of dividend

-8,000
since 2016-17. With merger of Railway Budget with Union Budget, the
capital-at-charge of the Railway has been written off and consequently
dividend liability also. -12,000

-16,000
-15,025

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 9

 Railway Capital Fund
In pursuance of the recommendations of Railway Convention
Committee (1991), as contained in their Second Report, Railway Capital
Fund has come into operation from 1992-93. Appropriation to the Fund
is from Revenue Surplus and it intends to finance expenditure on assets
of capital nature. Investment made from the Fund upto 2023-24 was
`53,449.91 crore.
Freight loading, NWR Reserve Fund Balances
As per recommendations of Railway Convention Committee (1991),
contained in their Second Report, the two existing funds, viz. Accident
Compensation, Safety & Passenger Amenities Fund and Revenue Reserve
Fund, have been restructured to accommodate expenditure on Safety and
Passenger Amenity Works. Balance of the abolished Funds has, therefore,
been merged with Development Fund.
The position of the Funds as on 31st March, 2024 compared to 31st
March, 2023 is as follows:
(`in crore)
Name of the Balance as Contribution Withdrawls Balance
Fund on 1.4.2023 to Fund during during as on
2023-24 2023-24 31.3.2024
DRF* 428.14 1,019.90 667.94 780.10
DF* 15.52 1,509.68 952.66 572.54
CF* 442.16 14.81 0.00 456.97
Pension Fund* 360.90 59,631.26 58,037.76 1,961.39
RSF 3.38 45,000.00 45,000.33 3.06
DSF* 237.15 7.94 0.00 245.09
RRSK 864.89 11,759.68 11,322.17 1,302.40
SGF 0.00 12,478.99 12,478.99 0.00
Total 2,352.14 1,31,429.26 1,28,459.85 5,321.55
* Includes interest under DRF `19.90 crore, DF `9.68 crore, CF `14.81 crore, Pension Fund
`38.26 crore and DSF `7.94 crore for the year 2023-24.

The total balance in the Reserve Funds as on 31st March, 2024

was `5,321.55 crore, representing a increase of `2,969.41 crore over the
previous year.

Cash Flow
Finance generated through IR’s internal resources provided
`2,48,560.98 crore during the year 2023-24.
The details of internal resource generation and utilisation of funds
for financing the Plan outlay are shown in Statement IV of Financial
Statements. During 2023-24, the total Plan investment was `2,48,560.98
crore (including MTPs, Circular Railways & National Projects). This was
Scrap Disposal under Zero Scrap Mission

10 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

financed from Budgetary Support to the extent of `2,42,648.46 crore.
The corresponding position during 2022-23 was that out of a total Plan
investment was `1,62,978.50 crore (including MTPs, Circular Railways
and National Project). This was financed from Budgetary Support to the
extent of `1,59,256.15 crore. The balance of the Plan investment was met
from internal and extra-budgetary resources. During the year 2023-24, an
increase of the fund balance was to the tune of `2,969.41 crore to finance
the Plan expenditure.
WAG 12,000 H.P. Loco
Audit Objections
IR had a total of 1,692 Audit Notes Part I, 688 Special Letters and
5,095 Audit Inspection Reports Part-I as on 31st March, 2024 as compared
to 18,46,741 and 5,230 outstanding respectively at the end of 31st March,
2023.
IR has a well-structured system of ensuring discussion and disposal of
all audit objections, inspection reports, draft paras, etc. Tripartite meetings
are held at various levels involving the Audit, Accounts and Executive
Departments. The draft paras are also discussed at the highest levels
between Railway Board and the Audit Department, and based on the
replies given, many of them get closed.
Summary of Audit Observations on the working of Ministry of Railway,
as provided by C&AG for the year, is at page 152.

Financial arrangement between the Railways and the

Government.
Like other Ministries/Departments of the Union, the Ministry of
Railways is an integral part of the Union Finance/Budget. Broadly, the
revenue expenditure of the Railway is expected to be met from the revenue
receipts of the Railways. The excess of revenue receipts over the revenue
expenditure is put into the Railway Reserve Funds like Depreciation
Reserve Fund (DRF), Development Fund (DF), Capital Fund (CF) and
part contribution towards Rashtriya Rail Sanraksha Kosh (RRSK) mainly
being used as internal resources for Capex. The Capital expenditure of
the Railways is met from the Gross Budgetary Support from the General
Exchequer, Extra Budgetary Resources from the market and partnerships
besides the internal resource generation.

Investment by IRFC
Since 1987-88, Indian Railway Finance Corporation Ltd. (IRFC), a
PSU under the administrative control of the Ministry of Railways (MOR),
has been mobilizing market borrowings to finance capital expenditure in
the Railways. Market funds raised by IRFC constitute Extra- Budgetary
Resources (EBR) for Railway Plan and are invested in rolling stock and
projects which are leased by IRFC to Ministry of Railways.

Robust Infrastructure, NFR

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 11

 Details of Rolling Stock under lease from IRFC at the end of Financial
Year 2023-24 are as under:-
Category of Assets Rolling stock under lease at the end of 2023-24
Nos. Value (` in crore)
Elec. Locos 8,036 83,611.19
Diesel Locos 4,695 50,807.37
Total Locos 12,731 1,34,418.57
Wagons 2,13,866 51,566.70
Pir Panjal Tunnel, Jammu & Kashmir
Coaches 72,329 1,07,559.63
Track Machines 81 342.33
Other Misc. Items - 1,034.38
Total 2,94,921.61

On the rolling stock assets taken on lease from IRFC, Railways pay
lease rentals semi-annually in advance, to enable IRFC to service the debt.
Quantum of lease rentals paid by MOR in 2023-24 was `30,154 crore,
of which `17,078.54 crore constituted capital component and `13,075.46
crore interest component.
IRFC also provided funding to the tune of `2,078.49 crore in 2011-12
to meet capital expenditure in 90 doubling and 32 electrification projects in
that year. The project assets to the extent funded are on lease from IRFC to
MOR. MOR paid an amount of `144.24 crore (after adjustment) as lease
rentals in 2023-24 (`142.96 crore capital component and `1.28 crore
interest component).
A source of funding viz. Extra-Budgetary Resources (Institutional
Finance) or EBR-IF has been introduced from FY 2015-16. EBR-IF funds
are long term funds which are being deployed to finance throughput
enhancement projects of Railways like doubling and electrification projects,
which are otherwise not adequately funded due to resource constraints.
The cumulative EBR-IF funds made available by IRFC to Railways till end of
2023-24 is `1,70,003.46 crore. MOR paid an amount of `7,732.24 crore as
lease rentals in 2023-24 (`2,863.10 crore capital component and `4,869.14
crore interest component) for the Project Assets financed by IRFC from FY
2015-16 onwards.

Vande Bharat Train, ICF

12 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 Some Selected Financial Ratios
S.No. Item Unit 2022-23 2023-24
(A) Financial Ratios
1. Operating ratio % Age 98.10 98.43
2. Rate of return on Capital % age 0.44 0.44
3. Working ratio of IR % Age 90.92 91.31
4. Operating ratio with subsidy (Cost recovery) % Age 80.40 81.10
5. Operating ratio for Coaching (passenger) and Goods (Freight)
i. Goods % Age 66.97 67.55
ii. Coaching % Age 180.82 177.69
6. Debt Servicing as percentage of OWE and as a percentage of
Gross receipts.
i. Debt servicing as percentage of OWE % Age 18.90 19.70
ii. Debt servicing as percentage of Gross receipts % Age 14.20 14.70
7. Capex to Revenue ratio - Capex (from internal % Age 1.40 1.20
generation ) /Revenue
(B) Earning/Yield Ratios (Based on Apportion Earning)
1. Passenger yield/ PKMs In Paise 66.13 66.40
2. Freight yield/NTKMs In Paise 166.91 170.31
(C) Productivity index
i. Employee Productivity 8,73,523 8,43,391
ii. Infrastructure Productivity 78,53,951 78,57,124
(D) Asset Utilization
1. Utilization of Assets
i. NTKMs per wagon per day -(BG) KMs 8,670 7,851
ii. Wagon KMs per Wagon day -(BG) KMs 223.00 192.00
iii. Wagon turn around - BG In days 4.70 5.11
iv. Average Load per Wagon - BG Tonnes 60.00 65.00
(E) Operating Indices
1. Average speed of Goods Train – (BG) – All traction KM/hour 30.80* 25.00
2. Infective percentage of Rolling Stock – (BG)
i. Diesel Locos % age 9.79* 11.40
ii. Electric Locos % Age 5.29* 5.49
iii. EMU Coaches % age 7.41* 8.48
iv. Passenger Carriages % age 5.11* 4.84
v. Other Coaching Vehicles % age 7.38 7.39
vi. Wagons % age 2.74* 2.46
3. Specific Fuel Consumption
(Consumption per 1000 GTKMs) – (BG)
i. Passenger service Diesel Litress. 3.57* 3.42
ii. Goods services Diesel Litress. 1.61* 1.98
4. Specific Energy Consumption
(Consumption per 1000 GTKMs) – (BG)
i. Passenger service- Electricity K.Wt. Hrs. 20.20* 19.10
ii. Goods services -Electricity K.Wt. Hrs. 6.30* 6.19
5. Punctuality Index – Punctuality (M/Exp. Trains) – (BG) % age 80.79 73.62
6. Accident per Million Train Kilometers 0.04 0.03
*revised

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 13

 Freight Operation
In 2023-24, IR loaded 1,589.95 million tonnes of freight traffic of
which 1,588.06 million tonnes was revenue-earning and 1.89 million tonnes
of non-revenue earning and achieved total net tonne kilometers (NTKMs)
of 974 billion as against 960 billion in 2022-23. The freight earnings went
up from `1,62,262.90 crore in 2022-23 to `1,68,293.29 crore in 2023-24,
Container Transport on IR registering an increase of 3.71%.
Commodity wise loading of revenue-earning traffic in 2023-24 as
compared to 2022-23 was as follows:
Commodity Tonnes carried
(in millions)
2022-23 2023-24
Coal
(i) for Steel Plants 59.23 62.75
(ii) for Washeries 0.01 0.00
(iii) for Power House 568.62 606.52
(iv) for public use 99.38 117.57
Total 727.24 786.84
Raw material for steel plants except iron ore 28.15 29.17
Pig iron and finished steel
(i) from steel plants 33.70 34.75
(ii) from other points 36.17 41.01
Total 69.87 75.76
Iron ore
(i) for export 7.19 17.93
(ii) for steel plants 87.88 88.81
(iii) for other domestic users 65.07 74.20
Total 160.14 180.94
Cement 143.93 152.72
Foodgrains 70.92 51.44
Fertilizers 56.34 58.92
Mineral oil (POL) 48.22 49.88
Container Service
(i) Domestic containers 19.83 20.98
(ii) EXIM containers 59.39 63.78
Total 79.22 84.76
Balance other goods 125.08 117.61
Total Revenue earning traffic 1,509.10 1,588.06
Vande Metro in Furnishing Stage

14 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 PATTERN OF REVENUE-EARNING FREIGHT TRAFFIC
(PERCENTAGE TO TOTAL)

2022-23 COMMODITY 2023-24

OTHER GOODS
15.50 13.35 14.58 13.29
18.52 18.24

4.63 6.57 IRON AND STEEL 4.77 6.91

3.71
3.73 6.93 4.14 7.39 4.26 3-CR Freight Performance
9.54 5.19 7.62 9.62 5.17 8.02
FERTILIZERS
3.94 3.14 4.04
3.20 8.96 9.15
4.70 6.27 3.24 4.23
3.51 CEMENT 3.63
7.69 11.39 7.93
10.61 8.73 6.00
6.67
6.04 MINERAL OILS

FOODGRAINS

50.42 49.55 51.32

48.09
42.12 43.75
IRON ORE

COAL

Revenue-earning freight traffic for major bulk commodities/commodity

groups in 2023-24 compared with 2022-23 was as follows:
S. Commodity/ Tonnes originating Net tonne kilometers Earnings $
No. Commodity group (in million) (in million) (` in crore)
2022-23 2023-24 2022-23 2023-24 2022-23 2023-24
1 Coal 727.24 786.84 4,04,138 4,26,075 80,746.75 85,130.55
2 Raw material for 28.15 29.17 16,702 16,689 2,650.56 2,589.42
steel plants except
iron ore
3 Pig Iron & finished 69.87 75.76 66,495 71,968 10,529.33 11,464.47
steel
4 Iron ore 160.14 180.94 57,979 64,955 12,314.07 13,155.77
5 Cement 143.93 152.72 86,009 89,112 12,196.83 13,302.60
6 Foodgrains 70.92 51.44 83,756 58,415 10,038.31 7,024.03
7 Fertilizers 56.34 58.92 49,832 50,360 6,629.45 7,068.11
8 Mineral oil (POL) 48.22 49.88 33,690 35,394 6,305.05 67,06.71
9 Container Services 79.22 84.76 72,451 76,894 7,081.97 8,117.24 TONNES ORIGINATING
(REVENUE-EARNING)
10 Balance other goods 125.08 117.63 88,514 84,106 11,666.16 11,321.69
1588.06
11 Total revenue 1,509.10 1,588.06 9,59,566 9,73,968 1,60,158.48 1,65,880.58 (MILLION) 1509.10
1415.87
earning traffic 1,600.00

$ Excludes ‘other goods earnings’ such as wharfage, demurrage, etc.

Trend of revenue-earning freight traffic for the last 3 years is as follows: 1,200.00

2021-22 2022-23 2023-24

800.00
Tonnes originating (million) 1,415.87 1,509.10 1,588.06
Net tonne kms. (million) 8,71,816 9,59,566 9,73,968
400.00
Average lead (kms.) 616 636 613
Goods earnings $ (`in crore) 1,39,287.30 1,60,158.48 1,65,880.58
0
$ Excludes ‘other goods earnings’ such as wharfage, demurrage, etc. 2021-22 2022-23 2023-24

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 15

 NET TONNE KILOMETRES Freight Services – Structure and Rates
(REVENUE-EARNING)

959,566 973,968
1. There was no increase in base freight rate in 2023-24.
(MILLION)
871,816
1000,000
2. Busy Season Charge has been introduced on container traffic @10%.
3. 20% concession in freight for automobile traffic when loaded in NMG
750,000
group stock, BCCNR and BCACM wagons in notified Empty Flow
Direction.
500,000

4. Freight rate of Automobile traffic booked in Indian Railway wagons

250,000 have been rationalized.
5. New transportation product “Cargo Aggregator Transportation
0
2021-22 2022-23 2023-24 Product” was introduced.
6. Bulk Cement (Cement in loose form) when transported in normal
containers, will be charged at Special Haulage Rate.
7. Revised circular for levy of Busy Season Charge issued applicable w.e.f.
01.07.2024. Busy season for Covered wagon in now from October to
AVERAGE LEAD
August and for all other Stock in Round the year.
AVERAGE DISTANCE OF MOVEMENT OF
A TONNE OF GOODS 8. The validity of various incentive schemes have been extended which
(REVENUE-EARNING TRAFFIC)
(Kms.) includes Liberalised Automatic Freight Rebate Scheme for traffic loaded
800
616
636
613 in Traditional Empty Flow Directions (TEFD), Discount to bagged
consignment loaded in Open and flat wagons, Discount to bagged /
600
loose Fly Ash and Bed Ash when loaded in open and flat wagons, Short
Lead Concession, Graded Concession to Salt traffic, 6% Concession to
400
traffic booked to / from North Eastern States, etc.
200 Freight Marketing
1. Gati Shakti Multi Modal Cargo Terminal (GCT):- Indian
0
2021-22 2022-23 2023-24 Railways introduced ‘Gati Shakti Multi Modal Cargo Terminal
(GCT)’ policy on 15.12.2021. The objective of the policy is to boost
investment from industry in development of additional terminals for
handling rail cargo. These terminals are being constructed on non
Railway land, as well as partially or fully on Railway land. After the
launch of the GCT policy all new terminals are being commissioned
GOODS REVENUE as GCT.
(₹ In Crs.)
180,000.0
1,60,158.48 1,65,880.58 2. Launch of ‘Joint Parcel Product and Rapid Cargo Service
1,39,287.30 (JPP-RCS)’: - With special focus on e-Commerce and FMCG, a
135,000.0
revised Policy of ‘Joint Parcel Product (JPP)’ named as ‘Joint Parcel
Product – Rapid Cargo Service (JPP-RCS)’ has been introduced on
90,000.0
24.01.2024. Under the policy, provision has been made for online
booking of parcel space in the JPP-RCS services by Aggregators (in
45,000.0
addition to the India Post) through a ‘Virtual Aggregation Platform
(VAP)’. The service enables benefits of door-to-door delivery of
0
consignments, Single-point contact for customers, with real-time
2021-22 2022-23 2023-24
tracking facilities and Competitive freight rates and faster services.

16 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 In addition to the existing services on ‘Surat-Narayanpur Anant’ &
‘Renigunta-Nizamuddin’ routes, new JPP-RCS weekly services have
been introduced on ‘Tuglakabad-Yesvantpur (TKD- YPR)’ & ‘Bhivandi
Road-Sankrail (BIRD-SGTY)’ routes on 27.02.2024 and 25.05.2024
respectively.
3. Inclusion of certain popular e-Commerce commodities (e.g. household
cleaning/sanitizing products, cosmetics, personal hygiene products,
lithium ion batteries, battery powered vehicles etc.) in the Red Tariff, Dedicated Frieght Corridor
so as to facilitate movement of these commodities through Railways’
parcel services, including indented Parcel trains and JPP-RCS trains.

4. Procurement of rakes for freight traffic by inviting private

investments:
i General Purpose Wagon Investment Scheme (GPWIS) – To
allow investment for procurement of General Purpose Wagons by
End users, Public Sector Undertaking (PSUs), Port Owner, Logistics
Providers and Mines Owners. The scheme permits eligible investors
to invest in minimum of one rake of general purpose wagon in any of
the desired circuit(s) to carry any commodity in these rakes.
ii. Liberalized Special Freight Train Operators (LSFTO)
Schemes: Liberalized Special Freight Train Operators (LSFTO)
Scheme was introduced in the year 2020 by amalgamating erstwhile
two schemes viz. Liberalized Wagon Investment Scheme (LWIS)
and Special Freight Train Operator (SFTO) Scheme. The objective
of the policy is to increase Railways share in transportation of non
conventional traffic in high capacity and special purpose wagons to
increase the commodity base of Rail Traffic. This policy provides an
opportunity to logistics service providers or manufacturer to invest in
wagons and use advantages of rail transport of selected commodity
to create a win-win situation for railways and themselves. This also
creates an avenue for end users to optimally utilize their rolling stock
by transporting their commodities as well as commodities of third
party.
iii. Automobiles Freight Train Operator (AFTO) Scheme:
Automobile Freight Train Operator Scheme permits procurement and
operation of special purpose rakes by private parties for transportation
of automobiles sector.
iv. Wagon Leasing Scheme (WLS) : The Scheme introduced the
concept of leasing of railway wagons on Indian Railways. The scheme
aims at induction of rakes of general purpose wagons, special purpose
wagons and wagons for containers movements through PPP route.
Wagon Leasing Companies can lease wagon under Automobiles
Freight Train Operator (AFTO) scheme, General Purpose Wagon
Investment Scheme (GPWIS), Liberalized Special Freight Train
Operators (LSFTO) scheme and also to Container Train Operators.
Loading / unloading on Goods Sheds

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 17

 The required information on claims for financial year 2023-24 is
as under:-
A. Claims (2023-24)
The number of claims registered by Railways was 3,845 during 2020-
21, 3,401 in 2021-22, 3,584 in 2022-23 and 3,102 in 2023-24.
B. Claims (April-September, 2024)
The number of claims registered by Railways was 1,683 during the
period of April to September 2021, 1,717 during the period of April to
September 2022, 1,584 during the period of April to September 2023
and 1,940 during the period of April to September 2024.
Measures Initiated by Railways to prevent arising of Claims are
as under
1. Monitoring of sick & detached wagons for proper connection and
dispatch to its booked destination/rightful consignee. Wagon
attachment/detachment details are recorded in FOIS module for this
purpose.
2. Booking/loading/unloading/delivery details of parcels/luggage are fed
into the PMS for tracking of parcels to facilitate the status of booked
consignments to the customers.
3. At the time of booking, remarks on forwarding notes are obtained
from the consignor or his authorized agent regarding defective packing
conditions wherever necessary such as, "Internal/external packing
conditions not complied with. Liable for damage during transit etc.”
and the same remark are reproduced on RR/PWB also.
4. Sending copy of ORRS/PRRS to the destination station before arrival
of the consignments, to facilitate connection and delivery of the
consignments.
5. Weighment of rakes through electronic in-motion-weighbridges and
weighment of parcels at destination before delivery.
6. Escorting of rakes.
7. Instructions regarding Monsoon Precautions are issued to all concerned
in advance every year in order to prevent damage of the consignment
by wet.
8. Proper closing, bolting and securing the doors of wagons.
9. Use of dunnage to prevent pilferage of contents from bagged
consignments. Use of Gunny Strips/Plastic sheets at door crevices to
prevent seepage of water, and use of tarpaulins on open wagons.
10. Arranging sufficient CCTVs in all major Parcel Offices.
11. Adequate lighting facility with high mast at Goods Sheds.
12. Regular counseling and training given to all staff and officers regarding
latest rules, circulars and new technologies in respect of Claims
matters.

18 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Passenger Business PASSENGER JOURNEYS
(NUMBER)

(MILLION)

The profile of passenger traffic in 2023-24 as compared to 2022-23 8,000

6,396
6,905

is outlined below:
6,000

Suburban Non-suburban
3,519

2022-23 2023-24 2022-23 2023-24 4,000

Passengers originating (millions) 3,792 3,981 2,604 2,924 2,000

Passenger kilometers (millions) 1,14,350 1,18,506 8,44,570 9,46,193

0
Average lead (kilometres) 30.2 29.8 324.4 323.6 2021-22 2022-23 2023-24

Earnings (` in crore) 2,639.08 2,861.55 60,777.76 67,831.78

Average rate per passenger 23.08 24.15 71.96 71.69
kilometer (paise)

The overall trend of passenger traffic in the last three years was as
follows:
Total suburban and Non-suburban
PASSENGER KILOMETRES
2021-22 2022-23 2023-24
(MILLION)
Passenger earnings (`in crore) 39,214.39 63,416.85 70,693.33 1,200,000 1,064,700
958,919
Passenger journeys (millions) 3,519 6,396 6,905
900,000
Passenger kilometres (millions) 5,90,217 9,58,919 10,64,700
590,217

Average lead (kilometres) 167.7 149.9 154.2 600,000

Fare Structure 300,000

a. There was no increase in passenger fares in 2023-24. 0

2021-22 2022-23 2023-24

b. The fare of newly introduced Amrit Bharat train has been fixed as 15%
higher than the corresponding class of Mail Express train.
Ticketless Travel
During 2023-24, 5.39 lakh checks were conducted against ticketless/
irregular travel (including carriage of unbooked luggage). About 361.05
lakh cases of ticketless/irregular travel/unbooked luggage were detected and
`2,231.74 crore were realized on this account. PASSENGER REVENUE

Punctuality (₹ In Crs.)
80,000 70,693.33

The punctuality of Mail / Express trains (arriving at destination on right 63,416.85

time) during the year 2023-24 was 73.62% as per Integrating Coaching 60,000

Management System (ICMS). This computer based on-line system was

39,214.39

40,000
adopted from January, 2009 for analyzing Punctuality performance.
20,000
Unit Revenue
The average rate per passenger kilometer was 66.40 paise in 0
2021-22 2022-23 2023-24

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 19

 2023-24 as against 66.13 paise in 2022-23. Average revenue for different
classes, was as follows:
Earnings per passenger Earnings per passenger
kilometer (paise) journey (in `)
2022-23 2023-24 2022-23 2023-24
Suburban(all classes) 23.1 24.1 7.0 7.2
Non-Suburban:
AC Ist Class 331.7 343.5 1,940.8 1942.2
Proposed Amrit Station Midnapur AC Sleeper 186.1 188.5 1,484.0 1500.0
AC 3-Tier 137.0 139.1 1,183.4 1185.4
Ist class 282.7 265.1 217.9 210.8
AC Chair Car 186.9 199.4 567.6 624.8
Sleeper Class:
(i) Mail/Express 56.8 56.5 416.5 407.0
(ii) Ordinary 65.0 69.9 123.6 129.9
Second Class:
(i) Mail/Express 41.8 38.2 103.1 108.7
(ii) Ordinary 15.2 18.8 8.8 11.2
Total Non-suburban 72.0 71.7 233.4 240.2
During the year 2023-24, Indian Railways introduced new trains,
extended the runs and increased the frequency of existing trains, as given
below:
Trains Trains Runs Frequency of Total
introduced extended trains increased
Non-suburban 262 236 38 536
Suburban 41 71 02 114
Total 303 307 40 650
(Trains in singles)
Catering Services
Catering services are provided to travelling passengers in trains and
at stations. These services are provided through Pantry Cars (562 pairs of
trains), Train Side Vending (702 pairs of trains) and Static Units at en-route
stations. In addition, passengers travelling in trains may avail food of their
choice through e-Catering services, which are available at 407 stations.
Static Catering Units include 570 Major Static Units (Food Plazas, Fast
Food Units, Jan Ahaar, Cell Kitchens, Base Kitchens, Refreshment Rooms
and Automatic Vending Machines) and 9,308 Minor Static Units (all stalls
& trolleys) on Indian Railways. In addition, there are 875 Water Vending
Machines, 1742 Multi Purpose Stalls, 50 Bookstalls, 34 Miscellaneous/
Curio Stalls and 03 exclusive Chemist Stalls operational at stations to ensure
availability of items for travelling needs of passengers.
In its endeavour to bring noticeable improvement in catering services
on Indian Railways, a number of initiatives have been undertaken during
2023-24, which are as under:
• Upgradation of Base Kitchens/Kitchen Units is being undertaken.
Dohrighat - Mau Memu Train • CCTV Cameras have been installed in upgraded Base Kitchens /
Kitchen Units for better monitoring of food preparation right at the

20 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 source. Real time monitoring of base kitchens is being done through
Artificial Intelligence and sharing of live streaming.
• There is deployment of on board IRCTC supervisors on trains.
• QR codes have been introduced on food packets, enabling display of
details like name of kitchen, date of packaging etc.
• Segregation of veg and non-veg food has been done by means of
stickers on food packets.
WiFi facilities in railway station
• Mandatory facility of cashless transaction, issue of printed bills and
invoice reflecting all details of transactions is undertaken at catering
units.
• Awareness Campaigns have been carried out: a) MRP on all products-
"No MRP, the license gets cancelled" b) No Bill- The food is for FREE.
c) ‘No Tips’ is stitched/displayed on the uniforms of service providers.
• Third Party Audit is done to examine hygiene and cleanliness in Pantry
Cars and Kitchen Units. Customer satisfaction survey is also conducted.
• To ensure compliance of Food Safety Norms, Food Safety and Standards
Authority of India (FSSAI) certification from designated Food Safety
Officers of each catering unit has been made mandatory.
• Food Safety Supervisors have been deployed at Kitchen Units to
monitor food safety and hygienic practices.
• Regular and surprise inspections are conducted by Railway/ IRCTC
officials, including Food Safety Officers.
• Further, as a measure to improve catering services on trains, IRCTC has
been given flexibility to customize the menu within the same tariff so as
to introduce items of regional cuisines/preferences, seasonal delicacies,
requirement during festivals, food items as per the preferences of
different group of passengers, such as diabetic food, baby food, health
food options including millet based local products, etc.
• There is also a robust mechanism in place for receiving passenger
feedback & complaints through RailMadad, Twitter handle @IR
CATERING, CPGRAMS, E-Mail and SMS.
Rail Tourism
Indian Railways, through Indian Railway Catering and Tourism
Corporation Ltd (IRCTC), have been working towards promotion of
Rail based Tourism through Rail Tour Packages, Budgeted tourist trains,
Chartered Business etc. Now, the horizon of tourism activities has been
expanded to include both Rail based and non Rail based tourism activities
to succeed in the competitive market with better synergies, thereby offering
better tourism products to people. Rail connectivity helps in reaching and
promoting tourist destinations on pan-India basis.
Indian Railways, through IRCTC, provide various types of tourism Ayodhya Dham Junction (dedicaated to
the nation)
products ranging from budget to luxury segment passengers. In addition, it
is also engaged in operation of budget hotels at prime locations, providing

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 21

 information about various tourist destinations as well as tour packages
through Tourism Information & Facilitation Centers, Executive Lounges at
Railway stations, etc.
The important train/coach services and various rail based tour
packages are (i) Bharat Gaurav Trains, (ii) Luxury Tourist Trains viz.
Maharajas' Express, Golden Chariot, Palace on Wheels & Deccan Odyssey,
(iii) Buddhist Circuit Special Train (iv) Rail Tour Packages and (v) Online
Chartered Trains/Coaches and Saloon Cars.
Bharat Gaurav train

(i) Bharat Gaurav Trains:

Indian Railways launched theme- based Tourist Circuit trains under
the Bharat Gaurav Trains (BGT) Policy issued vide Commercial Circular
No. 14 of 2021 dated 23.11.2021, with the objective to showcase India’s
rich cultural heritage and magnificent historical places. The Service Provider
has the freedom to adopt its own business model and decide the tariff to
be charged from tourists. The Service Provider may offer a comprehensive
package, with facilities of rail transportation, accommodation, meals,
local sightseeing etc. The Service Provider is free to tie up for back-end
services such as marketing, booking of tickets, catering, accommodation,
etc. This scheme will generate a multiplier effect to increase employment
opportunities. Indian Railways retain ownership of the coaches and provide
operational assistance, including coach maintenance and stabling facilities.
Ministry of Railways decided to give a concerted thrust to efforts for
promotion of domestic tourism through provision of better quality Linke
Introduction of New Amrit Bharat Train ER Hofmann Busch (LHB) coaches under the Bharat Gaurav Train policy and
give approximately 33% concession in the charges due to the Railway.
Further, in order to rationalize future demand of LHB coaches for operation
of Bharat Gaurav Trains, at present only IRCTC is allowed to place new rake
requests. The existing service providers, who have already placed their rake
requests/allotted rakes, shall continue to operate under the Bharat Gaurav
Trains policy framework.
Besides, in order to optimize BGT Rake/coach utilization, IR has
decided to allow customization of coach composition in a rake by the
Service Provider from the existing pool of coaches in allotted BGT rakes
to cater to trip based requirement, subject to minimum composition and
payment of haulage charges, as specified in the extant BGT policy.
The maiden Bharat Gaurav Train, viz. Shirdi Yatra, was launched on
14.06.2022 from Coimbatore to Mantralayam and Shirdi & back, covering
a total distance of 2,880 km. Shri Ramayana Yatra, the first ever BGT
Train to tour a foreign land, was taken to Nepal having tourists on board.
The details of the Bharat Gaurav Train policy can be referred at https://
bharatgauravtrains.indianrailways.gov.in/.
In FY 2023-24, total 198 trips of Bharat Gaurav trains covering
various tourist destinations across the country were operated by different
Redvelopment of Jammu Tawi Station, service providers carrying 1,20,114 passengers. These Bharat Gaurav trains
under Amrit Bharat Station Scheme were operated with occupancy rate of 86.18%.

22 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 In FY 2024-25 (April-September, 2024), total 74 trips of Bharat
Gaurav Trains were operated having 42,228 passengers on board, with the
occupancy rate of 79%.

(ii) Luxury Tourist Trains:

In association with various State Tourism Corporations (STCs) / Indian
Railway Catering and Tourism Corporation (IRCTC), Indian Railways have
been operating several luxury tourist trains- ‘Palace on Wheels’ (since South Central Railway, Headquarter
1982), ‘Deccan Odyssey’ (since 2004), ‘Golden Chariot’ (since 2008) Building
and ‘Maharajas’ Express’ (since 2010). These trains mainly cater to the
requirement of inbound tourists from various parts of the world.
In FY 2023-24, total 68 trips of luxury tourist trains were operated
having 2,426 passengers on board, covering various important tourist
destinations across the country.
In FY 2024-25 (April-September, 2024), total 05 trips of luxury tourist
trains were operated having 123 passengers on board..

b) Palace on Wheels:
Indian Railways operates this luxury tourist train in association with
Rajasthan Tourism Development Corporation (RTDC). This train with 22
coaches offers one package of 7 Nights/8 Days to visit places like Jaipur,
Ranthambore, Chittorgarh, Udaipur, Jaisalmer, Jodhpur, Bharatpur and Agra.

c) Deccan Odyssey:
Indian Railways operates this luxury tourist train in association with
Maharashtra Tourism Development Corporation (MTDC). This train with Indian Railways Institute of Transport
Management (IRITM)
21 coaches offers six packages of 7 Nights / 8 days to visit places like
Aurangabad, Pachora, Goa, Sawantwadi, Agra, Jaipur, Udaipur, Jodhpur,
Jaisalmer, Orcha, Banaras, Ramtek and Warora.

c) Golden Chariot:
Indian Railways operates this luxury tourist train in association with
Karnataka State Tourism Development Corporation (KSTDC). This train
with 18 coaches is operated with two packages of 5 Nights/6 Days and
one package of 3 Nights/4 Days covering the southern part of the country.
These itineraries cover destinations of Karnataka, such as Hampi, Mysore,
Badami; Kerala; Tamil Nadu and Goa.

d) Maharajas’ Express:
Indian Railways, through IRCTC, manages and operates the
Maharajas' Express. This 23-carriage-long train offers three packages of
6 Nights/7 Days and one package of 3 Nights/ 4 Days to visit places like
Udaipur, Jodhpur, Bikaner, Jaipur, Ranthambore, Agra, Khajuraho and
Varanasi.

iii) Buddhist Circuit Special Train: Inaughuration of MEMU service on newly

gauge converted Dohrighat-Indara rail
IRCTC has been operating the Buddhist Circuit Special Tourist Train section, NER

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 23

 since 2007. This is a fully air-conditioned train offering a 7 Nights and 8
Days-package covering all major Buddhist Pilgrim locations in India and
Lumbini in Nepal. The major destinations covered follow the life span of
Lord Gautam Buddha like Bodhgaya, Rajgir, Nalanda, Varanasi, Sarnath,
Kushinagar, Lumbini (Nepal), Shravasti and Agra.
The new rake of Buddhist Circuit Train has International level
features like two Dining Cars, Vacuum Bio-toilets, Air Suspension springs,
Security lockers, modified 2AC coaches with side seating facility, On-board
The Tourtist Special (T-special) train, SR
housekeeping and security, CCTV camera security, accidental insurance
facility, Foot massager, Mini library, etc. The itineraries have been uploaded
with departure dates on the website of the train www.irctcbuddhisttrain.
com.
In FY 2023- 24, total 04 trips of Buddhist Special Train Tours were
operated having 218 tourists on board.
In FY 2024-25 (Apr-Sept 24), IRCTC did not operate any trip of
Buddhist special train.

(iv) Rail Tour Packages:

This is a comprehensive package of Indian Railway through IRCTC,
where it offers an all inclusive Package, with confirmed onward and return
rail journey, apart from other elements of a package, such as road transfers,
accommodation, meals and sight-seeing at reasonable rates.
In FY 2023-24, 26,395 tourists have availed the facility of Rail Tour
packages.
In FY 2024- 25 (April-September, 2024), 13,255 tourists have availed
the facility of Rail Tour packages..

(v) Online Chartering of Trains/Coaches and Saloon Cars:

Ministry of Railways nominated IRCTC as the single window agency
for online booking of all trains and coaches on charter basis. The online
booking of FTR Trains/ coaches is done through IRCTC’s exclusive web
page, www.ftr.irctc.co.in/ftr. IRCTC also provides a list of trains where
coaches can be added to facilitate the customer, which is updated on regular
basis. During FY 2023-24, 656 (187 trains, 389 coaches & 80 Saloon Cars)
charter trains/coaches/saloon cars were booked through IRCTC. In FY
2024-25 (April-September, 2024), 187 (52 trains, 123 coaches & 12 Saloon
Cars) were booked through IRCTC.

Passenger Amenities
The allocation under the Plan Head-53 “Customer Amenities” during
the Financial Year 2023-24 was `13,355 crore (Budget Estimate) and the
same was revised to `9,618.21crore (revised Estimate).
Ministry of Railways has launched ‘Amrit Bharat Station Scheme’
for development of Railway Stations on Indian Railways. This scheme
A view of Mysuru-Chennai Vande Bharat envisages development of stations on a continuous basis with a long term
Express at Katpadi Jn in Tamil Nadu, SR

24 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

approach. It involves preparation of master Plans and their implementation
in phases to improve the amenities at the stations like improvement of station
access, circulation areas, waiting halls, toilets, lift/escalators as necessary,
cleanliness, free wi-fi, kiosks for local products though schemes like ‘one
Station One Product’, better passenger information systems, Executive
lounges, nominated spaces for business meetings, landscaping etc, keeping
in view the necessity at each station.
The scheme also envisages improvement of building, integrating the One Station One Product to promote
station with both sides of the city, multimodel integration, amenities for 'Vocal for Local' SECR
Divyangjans, sustainable and environment friendly solutions, provision of
ballastless tracks, ‘Roof Plazas’ as per necessity, phasing and feasibility and
creation of city centers at the station in the long term. So far, 1,334 stations
have been identified / selected for development as Amrit Stations under
Amrit Bharat Station Scheme.
During the Year 2023-24, 356 Foot over Bridges were constructed
over Indian Railways. 160 stations were provided with water coolers, 82
stations were electrified and 276 passenger lifts and 210 escalators were
provided at Railway Stations.

Customer Care
In order to give large-scale training to frontline staff of Zonal Railways
to behave politely and courteously with the passengers, iGOT platform
has been launched under Mission Karmyogi to give online training to such
staff. Under this program, master trainers have been trained to impart
knowledge on various aspects including customer service and all frontline
staff across all Zonal Railways (including Station Masters, Ticket Checkers,
Booking Clerks, Enquiry and Reservation Clerks and Goods Clerks) has
been covered. The staffs are being trained on the importance of polite
and courteous behaviour towards passengers, fostering a more welcoming
environment. This comprehensive approach aims to enhance the overall
passenger experience, to improve quality throughout the railway network,
and to ensure that service delivery is customer-centric.

(a) Passenger Reservation System (PRS)

Passenger Reservation System (PRS) is running at about 3,531
locations and handles more than 3,000 trains. Over 80% of tickets are
procured through the www.irctc.co.in website.
Computerized reservation terminals have been expanded to remote
corner’s through India Post PRS centers; non-railhead PRS facilities have
been extended through State Government and local bodies. The progress
of expansion of PRS locations over the years is as indicated below:
No. of locations with PRS facility
13-14 14-15 15-16 16-17 17-18 18-19 19-20 20-21 21-22 22-23 23-24
3,146 3,201 3,350 3,422 3,384 3,443 3,445 3,274 3,456 3,465 3,531

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 25

 (b) Unreserved Ticketing System (UTS)
The Unreserved Ticketing System (UTS) in 2002-03 is now functioning
at about 6,556 locations (working) on Indian Railways. This covers most of
the important stations of IR. The details of proliferation of locations over the
previous years are as indicated below:
No. of locations with UTS facility
Digital adoption through UTS app &
ATVMs 13-14 14-15 15-16 16-17 17-18 18-19 19-20 20-21 21-22 22-23 23-24

5,778 5,835 5,860 6,083 6,070 6,259 6,329 4,218* 6,120 6,331 6,556

*This shows working Locations of UTS. Some locations were closed temporarily
because of Covid.
UTS on Mobile app has also become popular, particularly in suburban
sections. The latest enhancement is the M-UTS that enables UTS tickets to
be booked via a mobile device connected to a portable printer.

(c) Automatic Ticket Vending Machines (ATVMs)/Coin-

cum-Card Operated Automatic Ticket Vending Machine
(CoTVMs)
Presently, more than 4,215 ATVMs and CoTVMs are working over
Indian Railways. The ATVMs facilitate purchase unreserved tickets, platform
and recharging of season tickets by the passenger’s through a touch screen
facility. Thus, queuing at the counters is significantly reduced during the
rush hours.

(d) Online and Mobile Ticketing on Indian Railways

CRIS manages the website www.irctc.co.in for online booking of
reserved tickets on behalf of the Indian Railway Catering and Tourism
Corporation (IRCTC), which is one of the largest e-commerce websites in
the country.

Some Special Features of Ticket Booking on Indian Railways

(a) E-Ticketing system
E-ticketing has been one of the most passenger-friendly initiatives of
Indian Railways, as it obviates the need to come to Railway reservation
counters. Passengers who have booked e-tickets can either take a print-out
of the Electronic Reservation Slip (ERS) or can display the Short Message
Service (SMS) sent by IRCTC containing all vital details to the on-board
ticket checking staff for undertaking travel in reserved classes subject to
appearance of passengers' name in the reservation chart and carrying of
any one of prescribed proofs of identity in original. Owing to convenience
offered by e-ticketing, the share of e-ticketing has consistently increased
over the years and accounted for approximately 83% of the total reserved
tickets booked during 2023-24.

(b) Unreserved ticket booking through mobile phone

The UTSONMOBILE APP has been launched to promote cashless

26 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

transaction, Contactless ticketing and enhanced customer convenience.
It aims to obviate the need for passengers to wait in queues at the ticket
booking counters for purchasing the unreserved tickets and thereby facilitate
seamless booking of unreserved-journey tickets, season tickets & platform
tickets. Payment can be made through either Railway wallet (R-Wallet)
(created with zero balance upon successful registration & linked with the
mobile number) or through other digital modes like debit card, credit card,
net banking, UPI through payment aggregator vis Paytm, Mobikwik and
Freecharge.

(c) Information on Status of Booking

First reservation chart is finalized automatically at least 4 hours
before the scheduled departure of the train so that the waitlisted passengers
can come to know about the final status of their bookings. Thereafter, the
available accommodation, if any, can be booked across any computerized
PRS counter or through internet. Second reservation chart is prepared
between 30 minutes to 5 minutes before the scheduled/rescheduled train
departure. Remaining berths, if any, are transferred to the next remote
location.
The passenger gets SMS on his registered mobile number indicating
the coach and berth number allotted.

(d) Alternate Train Accommodation Scheme - Vikalp

With a view to provide confirmed accommodation to waitlisted
passengers and also to ensure optimal utilization of available accommodation,
a scheme called Alternate Train Accommodation Scheme- VIKALP has been
implemented. Under this scheme, Waiting list passengers can give choice, at
the time of booking ticket, to opt to travel by alternate train in case the berth
is not confirmed after preparation of the charts.

(e) Station Ticket Booking Agent (STBA)

To facilitate ticket booking “Station Ticket Booking Agents” are
engaged to issue unreserved tickets at ‘NSG-5’ and ‘NSG-6’ category
stations. A pilot project for issue of unreserved tickets through STBA at
‘NSG-4’ and ‘SG-3’ stations has also been launched.

(f) Yatri Ticket Suvidha Kendra (YTSK)

With a view to expanding the facilities for issuing of tickets (both
reserved and unreserved), public private partnership was allowed in
establishment and operation of computerized PRS-cum-UTS terminals at
centres called YTSK.

(g) Online concessional ticket booking facility to Divyangjan

The scope of internet ticketing has been expanded to provide online
concessional ticket booking facility to Divyangjan.

(h) Booking of Foreign Tourists through Internet upto 365

Days in Advance
Environment and Housekeeping
With a view to provide confirmed reservation to foreign tourists Management, ECR

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 27

 through internet (e-ticketing), they are allowed to book accommodation in
Executive Class/1st AC, 2nd AC, 3rd AC, Sleeper Class, Second Sitting
and Chair Car Class in all trains upto 365 days in advance. The facility is
available upto the time of opening of reservation in the train as per Advance
Reservation Period. Thereafter, the Foreign Tourists can book ticket against
Foreign Tourist Quota which has been earmarked in certain mail/express
trains based on demand pattern.

Newly constructed foot over bridge at (i) Facility of Online Change of Boarding Point
Shahgarh Railway Station , NER For the convenience of passengers, the online facility of change
of boarding point upto the time of preparation of first reservation charts
has been extended both for the tickets booked through internet as well
those booked through computerized Passenger Reservation System (PRS)
counters. This facility is also available through 139 and across PRS counters
(during working hours of PRS centers). In case of change of boarding point
short of 24 hours, no refund is permissible in normal circumstances.

(j) Automatic Ticket Vending Machine (ATVM)

ATVMs are installed at Railway Stations of Indian Railways to enable
passengers to procure unreserved tickets using smart cards and other digital
mode of payments. Passengers can procure unreserved tickets from ATVMs
using digital modes of payments or can utilise the services of facilitators
engaged by Indian Railways. During 2023-24 approximately 21% of
unreserved tickets were issued through ATVMs.

Coaching Vehicle
1. Induction of semi-high speed Vande Bharat (Train-sets)
Indian Railways has envisaged complete revamping of Passenger
train journey. Up gradation of each type of passenger rolling stock is under
way through induction of latest world class rolling stock technology and
enhanced passenger amenities to make train journey safe, reliable, faster
and with unique travel experience.
Sixty-Eight Vande Bharat Chair car trains are presently running in
service over Indian Railways as below:-
(a) Two Vande Bharat trains (16 car Chair Car) are running between
New Delhi – Varanasi & New Delhi- Shri Mata Vaishno Devi Katra
since 2019.
(b)  Twelve new and improved version of Vande Bharat trains with
enhanced safety features, better ride index and passenger amenities
have been manufactured in 2022-23.
(c) Fifty one new Vande Bharat trains with enhanced safety features,
better ride index and passenger amenities have been manufactured
in 2023-24 (till 31.03.2024).
(d) Further, Fourteen more Vande Bharat Trains have been manufactured
in 2024-25 till date.
Newly installed escalator at Gomti Nagar
Railway Station for the convenience of
passengers, NER

28 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

2. Vande Bharat Sleeper Trains
• Indian Railway has planned to manufacture Vande Bharat sleeper rakes
on IR design. Sleeper version of Vande Bharat has been conceptualized
for long and medium Inter-state journey.
• Presently, 10 Vande Bharat Sleeper trains (16-Car) are planned to be
manufactured from IR Production Units (i.e., ICF).
• Further, 50 rakes of Vande Bharat Sleeper in 24-Car configuration have
been envisaged for manufacturing at ICF Chennai. Induction of semi-high speed
• Major Features of Vande Bharat Sleeper Trains are: Vande Bharat

¾ All Features of Vande Bharat Chair Car.

¾ Improved crash-worthiness.
¾ Provision of Semi-Permanent/Semi-Automatic coupler between BUs.
¾ Furnishing, Design, Amenities etc. meeting world class standards.
¾ Aircraft style world class toilet/coach panels..

3. Amrit Bharat Trains

• Two rakes of Non AC Amrit Bharat Express have been introduced in
regular service between Darbhanga – Delhi and Malda Town-Bangalore
on 30.12.2023
• Production of 100 more Amrit Bharat Trains have been envisaged with
additional features for further improving the aesthetics and passenger
experience, in following composition:
• Full Non-AC rakes with 08 Sleeper, 11 Unreserved, 01 Pantry Car and
02 LSLRD coaches
• These rakes have been envisaged with following features:
¾ Aesthetically pleasing and ergonomically designed Seat & Berth.
¾ Improved Luggage rack.
¾ Foldable snack table & bottle holder
¾ Aerosol based fire suppression system in toilets and electrical cubicles.
¾ Mobile charging sockets (1 for each passenger in SCN & adequate
nos in LWS).
¾ Jerk Free Semi-Automatic Couplers along with provision of destruction
tube for improved crashworthiness.
¾ PAPIS along with exterior LED destination boards.
¾ CCTV surveillance.
¾ 3-hour battery backup, new design LED lights & BLDC fans.
¾ Emergency disaster management light.
¾ 3-Indian style and 1-western style toilet in each coach with Pressurized
Flushing System.
¾ Radium Illumination Floring strip.
¾ Better aesthetics of Berths with enhanced look & feel on the lines of
Vande Bharat Sleeper
¾ Dust sealed wider gangways.
Amrit Bharat Train

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 29

 ¾ Improved design of Ladder for ease of climbing on to the upper berth.
¾ Passenger Announcement & Public Information System.
¾ Provision of EP assists braking system.
4. Vistadome coaches
Vistadome coaches provide panoramic view, through wider body side
windows as well as through transparent sections in the roof, thus enabling
the passengers to enjoy the scenic beauty of the places through which they
Inside view of Vistadome Coach travel. As on 30.09.2024, 111 VISTADOME coaches are available over
Indian Railways.
5. Hydrogen Trainset
A project for development of Hydrogen power train using Hydrogen
Fuel Cell has been taken up on pilot basis. The power train of this project
has been designed. The production has been envisaged at ICF, Chennai
Production Unit. This train will demonstrated the use of Hydrogen
Technology in Indian Railways.

6. Production of Namo Bharat Rapid Rail

Namo Bharat Rapid Rail is being developed to cater the need of daily
travelling of common masses for inter-city short distance movement as well
as for suburban commuters, harnessing the features of Vande Bharat.
These Namo Bharat Rapid Rails will be capable of with high
acceleration and better ride quality and will have features of Vande Bharat
like cushioned seats, Automatic sliding doors, CCTV, Emergency talk back
system, Passenger information system and infotainment system, USB
charging and many other features.
First, 12-Car Prototype rake from ICF, Chennai is operational between
Ahmadabad-Bhuj since 16.09.2024. Further, 16-Car Prototype rake has
also been turned out from RCF.
7. Complete switchover to LHB
Ministry of Railways has decided for large scale proliferation of LHB
coaches which are technologically superior with features like Anti climbing
arrangement, Air suspension (Secondary) with failure indication system
and less corrosive shell. These coaches have better riding and aesthetics as
compared to the conventional ICF coaches. The Production units of Indian
Railways are producing only LHB coaches from April, 2018 onwards.
Trains operating with conventional ICF coaches are getting replaced by
LHB coaches in a phased manner. As on 31.08.2024, total no. of around
1,399 rakes are with LHB coaches.
8. Bio Toilets in coaches
As a part of “Swachh Bharat Mission” Indian Railway has completed
the work of fitment / installation of Bio Toilets in all its coaches on line. This
has ensured that no human waste is discharged from coaches on track. With
this effort, dumping of nearly 2,74,000 litres per day of waste water and
Biotoilet aircraft UtenteJollyroger Federico 3,980 tons per day of excreta on tracks is avoided.
Cantoni Wiki commons

30 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 The provisions of Bio-toilets in coaches have been increased from
3,647 coaches in year 2006-2014 to 88,812 coaches in year 2014-
2024(Upto September, 2024).
Further, all newly manufacture coaches, turning out of Production
Units, are being provided with bio-toilets. With this effort, all passenger
coaches are having provision of bio-toilets.
9. Focus on improving safety in coaches
Indian Railways is taking following steps to further strengthen the safety LHB Coaches – for Comfort and Safety of
and reliability of railway passengers during manufacturing at Production Passengers
Units:
I. Provision of Fire and Smoke Detection Systems (FSDS) in air-
conditioned (AC) coaches:- To improve fire safety in the running trains,
Automatic fire and smoke detection system is being provided in all the
newly manufactured AC coaches. Also, the fitment is in progress for the
existing coaches in operation. Till date 19,753 AC coaches have been
fitted with FSDS system. Instructions are in place for all the production
units to manufacture the AC coaches with the provision of FSDS.
II. Provision of Fire Extinguishers in All coaches:- Fire Extinguishers
are provided in all the AC coaches. In addition, the fitment of Fire
Extinguisher in all Non-AC coaches has also been completed. Hence,
all the coaches in operation have the provision of Fire Extinguishers.
Further, instructions have been issued to Production Units to provide
fire extinguishers in all newly manufactured non-AC coaches as well.
III. Provision of Fire Detection and Suppression Systems (FDSS) in Pantry
Cars and Power Cars:- Pantry Cars and Power Cars operational in Indian
Railway’s fleet are being equipped with Automatic Fire Detection and
Suppression Systems. Till date 2,165 Power Cars and 982 Pantry Cars
have been provided with Automatic Fire Detection and Suppression
systems. Also, the fitment in remaining Pantry/Power Car is under
progress. Further, instructions are in place for all the production units to
manufacture Pantry and Power cars with the provision of Fire Detection
and Suppression Systems.
10. Facilities for Divyangjan in passenger coaches
Indian Railways facilitate a separate compartment earmarked for
Persons with Disabilities (Divyangjan) in last vehicle LSLRD/SLRD (Second
class cum Luggage cum Guard Van & Disabled Friendly Compartment)
marshalled in almost all Mail/Express trains operating with both Linke
Hofmann Busch (LHB) & Integral Coach Factory (ICF) coaches. These
coaches have wider entrance doors, wider berths, wider compartments,
larger lavatory with wider doors, wheel chair parking area, etc. Inside the
toilets, additional grab rails on the side walls for support and wash basin and
mirror at a suitable height are also available. It is also endeavored to have at
least one such coach in each Mail/Express train.
Additionally, for facilitating the visually impaired travelers, integrated
Braille Signage, i.e. Signage superimposed with Braille scripts have also
been provided in all the newly manufactured coaches. Further, retro-fitment
of the same in existing coaches is also continuing in a phased manner.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 31

 The State-of-art Vande Bharat Trainsets have also been designed
keeping in view the needs of Divyangjans. The first and last coaches (DTCs)
of Vande Bharat trainsets have special provisions for Wheel Chair with wider
entrance, parking arrangement & space for easy maneuvering. The toilets
in these coaches are also Divyangjan friendly with additional grab handles,
wider space etc. All the important instructions and seat numbers in Vande
Bharat trainsets have also been provided with Braille Signage.
To further facilitate the ease of access into the coaches, light-weight
modular ramps are also being provided in both DTC coaches on either ends
of Vande Bharat. It is the endeavor of the IR to provide best in class facilities
to make the travel experience of each and every passenger a memorable
one.
11. Introduction of NMGH / NMGHS coaches
There has been increase in demand of Automobile Carrying vehicles
over Indian Railways. Accordingly, to capture traffic of automobile
movement, there has been increased emphasis for manufacturing of NMG/
NMGH/NMGHS coaches from conversion of existing ICF coaches which
are being phased out from train operation gradually.
The NMG coaches have been further proliferated as NMGH/NMGHS
coaches with higher speed potential of 110 kmph which shall create more
line capacity. NMGHS coaches with speed potential of 110 kmph and
provision of side entry have also been introduced.
12. Other initiatives
a. Quick watering facilities are being provided at stations for quick
watering in trains within stipulated halt of the train. These facilities
are essential to ensure availability of adequate water in coaches
throughout the journey. At present nearly 226 locations have been
identified for provision of this facility, out of which these systems are
installed and functional at 128 locations.
b. Automatic Coach Washing Plants have been installed over Zonal
Railways to clean exterior of coaches more effectively and efficiently.
In addition to excellent cleaning the direct water consumption also
gets reduced avoiding wastage and recycling the water through water
recycling plant integrated with this plant. These Automatic Coach
Washing Plants are functional at 75 locations.

CLEANLINESS AND HYGIENE

Cleanliness on Trains
y Cleanliness and housekeeping of trains is a continuous process and
Indian Railways make every endeavour to keep trains & stations in
properly maintained and clean condition.
y Rag picking/garbage disposal contracts are in place.
y Mechanized Cleaning of Coaches is being carried out through
professional agencies in around 200 coaching depots. Machines
like high pressure jet cleaners, floor scrubbers, wet and dry vacuum
Boot laundry at BBQ Chennai
cleaners etc. are deployed.
32 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24
y At present, all trains coaches are turned out with Bio-toilets to eliminate
the direct discharge of human waste from trains, which resulted in
improved cleanliness level of platform & station.
y On Board Housekeeping Service (OBHS) has been provided in
around 1200 pairs of trains including Rajdhani, Shatabdi and other
important long distance Mail/Express trains for cleaning of coach
toilets, doorways, aisles and passenger compartments during the run
of the trains.
y Around 40 Clean Train Stations (CTS) are provided on IR for limited
mechanized cleaning attention to identified trains including cleaning
of toilets during their scheduled stoppages enroute at nominated
stations. Further, the matter for establishing 38 more CTS is under
process.
y Automatic Coach Washing Plants (ACWP) have been installed at
around 70 major depots with water recycling facility for more effective
and efficient cleaning of coach exterior, also to reduce the direct water
requirement by water recycling facility thereby.
y Pest & Rodent control is being done by professional agencies in All
AC, Non AC reserved and un-reserved coaches including pantry cars.
y Standard Bid Document (SBD) and General Conditions of Contract
for Services (GCCS) have been issued to improve effectiveness of
housekeeping / cleaning contractsProvision of dustbins at major
railway station and in coaches.
y Special Cleanliness Campaigns under Swachh Bharat Abhiyan and
cleanliness drives/campaign are organized regularly over Indian
Railways with the sole objective to achieve significant and sustainable
improvements in cleanliness standards of railway stations and trains.
y Frequent surprise inspections by senior officials of trains on cleanliness
including toilets and washrooms are conducted.
y Instructions issued to all Zonal Railways for manpower based contracts
instead of earlier outcome based contracts.
y Staffing level strengthening of cleaning staff w.r.t OBHS, linen
attendant etc.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 33

 Planning
In the year 2023-24, the following assets were acquired:-
S.No. Heads In Numbers
1. Wagons (BLC+ Private Wagons) 37,650
2. Locomotives 1,472
3. Coaches including 6,550
Infrastructure Development, ECoR (i) EMUs 444
(ii) MEMUs 524

In addition, the following works were accomplished:-

S.No. Heads In Kms.
1. New lines 2,806
2. Gauge Conversion to BG from MG/ 259
NG
3. Double/Multiple lines 2,244
4. Route Electrification 7,188
5. Track renewals (both primary & 5,950
secondary renewal)

The Plan allocation (Revised Estimates) and Actual Net Expenditure

for 2023-24 compared with 2022-23, were as follows:-
(` in crore)
S.No. Plan Head 2022-23 2023-24
Allocation Actual Net Allocation Actual Net
(R.E.) Expenditure (R.E.) Expenditure
CIVIL ENGINEERING
1 New Lines 26,014.07 24,310.17 34,410.00 33,575.45
(Construction)
2 Gauge Conversion 3,870.00 2,833.79 4,278.54 4,356.95
3 Doubling 42,526.06 29,979.17 35,046.03 36,714.88
4 Traffic Facilities- Yard 4,740.00 4,456.36 7,808.62 7,372.77
Remodeling and Others
5 Road Safety Works - 750.00 519.82 551.53 564.54
Level Crossings
6 Road Safety Works 6,000.00 4,825.25 6,297.42 6,096.25
- Road Over/Under
Bridges
7 Track Renewals 15,388.05 13,811.98 16,826.36 15,907.60
8 Bridge Works 1,215.00 1,042.82 1,999.63 1,902.16
9 Staff Welfare 462.56 420.86 732.62 667.76
TOTAL 1,00,965.74 82,200.22 1,07,950.75 1,07,158.36
MECHANICAL
1 Rolling Stock 60,198.86 43,878.98 50,324.87 53,443.04
2 Leased Assets– 18,898.00 17,456.40 21,300.00 20,741.37
Payment of Capital
Component
3 Machinery and Plant 537.91 519.49 467.71 514.37
4 Workshops including 2,671.46 2,478.67 3,457.80 4,513.70
First third Line on North Eastern Railway Production Units
between Gorakhpur Cantt - Kusmihi
Station, NER
TOTAL 82,306.23 64,333.54 75,550.38 79,212.48

34 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

ELECTRICAL ENGINEERING
1 Electrification Projects 8,030.22 6,641.61 8,360.72 5,720.96
2 Other Electrical Works 676.17 731.28 1545.20 1,428.43
including Traction
Distribution Works excl.
TRD
TOTAL 8,706.39 7,372.89 9,905.92 7,149.39

SIGNAL and TELECOMMUNICATION

1 S and T Works 2,428.47 2,448.85 3,580.85 3,748.38
TOTAL 2,428.47 2,448.85 3,580.85 3,748.38

OTHERS
1 Computerization 462.16 398.47 690.48 480.89
2 Railway Research 107.00 39.12 66.52 28.34
3 User’s Amenities 3,824.20 2,157.72 9,618.21 8,120.49
4 Investment in PSUs/ 28,980.87 27,532.93 32,869.83 31,909.37
JVs/SPV etc. (Govt. &
Non-Govt.)
5 Other Specified Works 856.82 556.21 850.97 794.36
6 Training/HRD 154.00 115.42 242.12 101.93
7 Inventories 350.00 1,243.77 250.00 2,406.77
8 M.T.Ps. 3,536.00 4,497.91 4,600.88 4,480.81
9 EBR (Partnership) 14,700.00 - 17,000.00 -
10 Credits or recoveries (-)2,077.88 - (-)2,976.91 -
TOTAL 50,893.17 36,541.55 63,212.10 48,322.96
GRAND TOTAL 2,45,300.00 #1,92,897.05 2,60,200.00 ##2,45,591.57

Actual Net Expenditure

# Excluding actual expenditure of `11,086.03 crore under EBR(PPP) during 2022-23.
## Excluding actual expenditure of `16,625.36 crore under EBR(PPP) during 2023-24.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 35

 GAUGE CONVERSIONS Engineering
(Kms.) 635.91
640
During 2023-24, 2,806 Km New Lines were constructed, track of
480
259 Km was converted from MG/NG to BG, and 2,244 Km of double/
multi-tracking line commissioned. The details of the same are given
320
259.00
below:
242.20

New Lines:
160

During 2023-24, 2,806 Km of new lines have been completed on

0
2021-22 2022-23 2023-24 the following sections:
SN Rly Project Section Commissioned Km
1 WR Chotaudepur-Dhar new line Khandala-Jobat 14.62
2 WCR Ramganjmandi-Bhopal Aklera Ghatoli 16
3 NER Ghazipur City - Tarighat Ghazipur City - Tarighat 9.63
4 ECoR Khurda - Balangir new line Khambeswarpalli- Jhartarbha 11.2
5 ECR Fatuha-Islampur Bihar Sharif- Asthawan 13
6 DFC EDFC Ahraura Road - DDU (2x27km) 54
7 DFC EDFC Sanehwal-Sambhu 80
8 ECoR Khurda Road - Balangir Nuagaon-Daspalla 15.5
9 NR Rohtak-Meham-Hansi new Meham-Garhi 24
line
10 SECR Dallirajhara-Rowghat Antagarh-Tadoki 17.7
11 CR Wardha-Nanded new line Wardha-Deoli 14.9
12 SCR Manoharabad-Kottapalli Siddepet- Duddeda 11.1
new line
13 NR Rohtak-Meham-Hansi new Garhi-Hansi 12
line
14 DFC EDFC Pilkhani-New Sambhu 99
15 DFC EDFC Rooma - Sujatpur 260
16 DFC EDFC DDU-Sonnagar 274
17 ECoR Angul-Sukinda New line Budhapank-Kamalang 5.7
18 CR Wardha Nanded new line Deoli-Kalamb 24
19 NWR RDSO Test Track Gudha-Jabdingar 13
20 ECoR Khurda-Balangir Sonepur- Khambeshwarpalli 10.5
21 WCR Lalitpur-Singrauli Rewa-Govindgarh 20
22 DFC EDFC Shujatpur-Ahraura Road 390
23 DFC EDFC Khurja-Dadri 94
24 DFC EDFC Bhaupur-Bhimsen 100
25 DFC EDFC Khurja-Khatauli (SL) 134
26 DFC EDFC Khatauli – Pilkhani (SL) 88
27 DFC WDFC Rewari-Dadri 258
28 DFC WDFC Bhestan-Sanjan 216
Doubling of Banaras-Jhunsi (Prayagraj)
rail section, NER 29 DFC WDFC Makarpura-Bhestan 260

36 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

SN Rly Project Section Commissioned Km
30 CR Ahmednagar-Beed-Parli Ashti- Amalner 34
31 NR USBRL Banihal Khari 15
32 WCR Ramganjmandi-Bhopal new Nishatpura- Shant Hirdaram 9.6
line Nagar
33 SWR Gadag Wadi new line Hanamapur-Lingahbandi 10.8
34 SWR Ginigera-Raichur newline Karatagi-Sindhanur 18.3
Railway doubling works along the Gooty-
35 ECR Neora-Daniyawan new line Jatdumri-Daniyawan 22.8 Dharmavaram route by RITES
36 Metro Joka-Esplanade metro Majherhat-Taratala 1.25
project
37 NR USBRL Khari-Sangaldan 33.4
38 NWR RDSO test track Gudha high speed loop 6.8
39 ER Murshidabad-Azimganj new Murshidabad-Azimganj new line 6.9
line
40 NWR Dausa-Gangapur City Deedwana - Lalsot 8.5
41 NER Ghazipur-Tarighat Ghazipur Ghat -Tarighat 7.2
42 SCR Nadikudi-Srikalahasti new Gundlakamma - Darsi (27.83 27.8
line Km)
43 ECoR Angul -Sukinda new line Talcher Road Jn - Kamalang 7.5
connections
44 Metro New Garia-Airport Metro Hemanta Mukhopadhyay- 8.8
project Beleaghata
45 Metro Noapara - Barasat Noapara-Dumdum Cantt 5.68
46 Metro Kavi Subhash- Dum Dum Kavi Subhash-Hemanta 10.8
Airport via Rajarhat Mukhopadhyay
47 Metro East West Corridore Howrah Maidan-Esplanade 9.6
48 SR Karaikal -Peralam new line 13
49 SR Chinnasalem-Kallakurichi 8
new line
TOTAL 2806

Doubling:
During 2023-24, 2,244 Kms of double/multiple lines track were
completed.
Gauge Conversion
During 2023-24, 259 Kms of track was converted from MG/NG to
BG as detailed below:
SN Rly Project Section Commissioned Km
1 NCR Gwalior Sheopurkalan GC Gwalior-Birlanagar-Rayru 15
2 NCR Gwalior-Sheopurkalan GC Rayru-Sumaoli 24
3 ECR Jhanjharpur-Laukahabazar Mahrail-Vachaspatnagar 13
4 SCR Ratlam-Khandwa-Akot-Akola Khandwa-Amalakhurd 46
Infrastructural Marvels: A Testament to
5 NCR Gwalior Sheopurkalan GC Sumaoli-Jora Alapur 16
Progress, WR

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 37

 SN Rly Project Section Commissioned Km
6 SCR Akola-Khandwa gauge Gurhi-Amalakhurd 9
conversion
7 ECR Jaynagar-Darbhanga- Amolwa-Gawnaha 9.8
Narkatiaganj-GC
8 ECR Sakri-Nirmali and Saharsa Mahrail-Vachaspatnagar 12.5
Forbesganj GC
9 NCR Gwalior-Sheopurkalan Jora Alapur-Kailaras 13
Track maintenance works
10 WR Katosan Road=Chanasma- Katosan Road-Chanasma-Ranuj 38.1
Ranuj
11 ECR Jhanjharpur-Laukahabazar Vachaspatinagar-Laukaha Bazar 23
12 SECR Kendri - Dhamtari GC Kendri- Abhanpur 7
13 ER Krishnanagar-Amghata GC Krishnanagar-Amghata 8.3
14 NER Lucknow-Pilibhit GC Shahgarh-Pilibhit 24.5
Total 259

Track Renewal and Maintenance

TRACK RENEWALS
During 2023-24, 5,950 kms in Complete Track Renewal (CTR)
5,950
units of track renewal was carried out. The year wise details of Track
(Kms.)
6,400
5,227 Renewal carried out and expenditure incurred thereon are as under:
4,275
4,800 Year Gross expenditure (` in crore) Track Renewal carried out (in kms)
2022-23 16,325.72 5,227
3,200
2023-24 17,850.25 5,950

1,600 One Complete Track Renewal (CTR) units comprises of one km of

Through Rail Renewal (0.5 CTR units) and one km of Through Sleeper
0
2021-22 2022-23 2023-24 Renewal (0.5 CTR units).
Track Upgradation
The track constitutes the basic infrastructure of a railway system and
bears the burden of coping with ever increasing traffic. Higher speed
and heavy axle load operation of IR has necessitated up-gradation of
the track structure. Several policy initiatives have been taken in order
to modernize the track.
Track structure is upgraded at the time of renewals. Sleepers are
being upgraded from wooden, steel and CST-9 to PSC (Normal/Wider
Base) sleepers. Heavier section and high tensile strength 60kg 90UTS/
R260 rails are used in place of 90R/52kg, 72/90UTS rails. Similarly,
long rail panels or welded rails are predominantly used in place of
earlier fish plated joints. The sturdier turnouts using thick web switches
are gradually introduced on trunk routes and other high density routes.
As on 31.03.2024, on BG main lines of IR, about 90.79% of the length
Mechanised maintenance of railway
is covered by long welded rails, 99.47% with PSC sleepers and 99.44%
track, IR with 52kg/60kg 90 or higher UTS rails.

38 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Welded Rails
On most of BG track, rails have been converted into long welded
rails. Short-welded rails of 39m length and single rails are limited to
locations, where welded rails are not permitted on technical grounds.
As on 31.03.2024, 93,844.2 km length of track with long welded rails
and 8,648.4 km length of track with short-welded rails combined
together comprise approx. 99.2% of total tracks in main lines of Indian
New electronic interlocking and pannel
Railways. interlocking track

Track Modernization
(i) Indian Railways is working towards progressive mechanization and
modernization of track maintenance, laying inspection and monitoring
of track. Some of the major steps taken during the year 2023-24 are
as below:
(A) Rail Grinding Machines (96 stone RGM): in addition to
2 nos. 72 stone RGMs already working in IR, 10 nos. 96-stone
high productivity rail grinding machines are being procured for
zonal Railways to cover entire IR track. Out of 10 nos., 5 nos.
96 stone RGM have been inducted on IR during 2023-24.
(B) Track Inspection & Recording: Track recording Cars (TRS)
are deployed for monitoring of parameters at stipulated intervals
to enable planning of track maintenance. During 2023-24, a
total of 2,82,754 km track recording was carried out.
(C) During 2023-24, 154 numbers track machines have been
supplied on IR taking the total to 1,661 nos.
(ii) During 2024-25 (April to September, 2024)
(A) Rail Grinding Machines (96 stone RGM): 10 nos. 96-stone
high productivity rail grinding machines are under procurement.
Out of 10 nos., 5 nos. 96 stone RGM were inducted on IR
during 2023-24, 3 more 96 stone RGM have been inducted on
IR during 2024-25 (upto Sept., 2024).
(B) During 2024-25 (upto Sept., 2024) 23 nos. of track machines
have been inducted on IR.
Level Crossing
Level crossings are meant to facilitate the smooth running of traffic
in a regulated manner governed by specific rules and conditions.
Status of level crossings on IR as on 01.04.2024 is as under:
Total number of level crossings : 17,777
Number of manned level crossings : 17,260 (97%)
Number of unmanned level crossings : 513 (3%)

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 39

 Indian Railway has decided to progressively eliminate the level
crossings for the safety of road users and train passengers. During
the year 2023-24, 784 Nos. of manned level crossings have been
eliminated. All unmanned level crossings on Board Gauge have
already been eliminated on 31.01.2019.
Road Over/Under Bridges
To improve safety of train operation and reduce inconvenience
Road Over Bridge
to road users, level crossings are being replaced by Road Over/Under
Bridges/Subways (ROBs/RUBs)in a phased manner based on the
quantum of traffic.
During the year 2023-24, 296 ROBs and 782 RUBs/subways have
been constructed under cost sharing, railway cost/accommodation
works, Deposit/BOT term and by NHAI over Indian Railways
Bridges
As on 01.04.2024, Indian Railways has a total number of 1,63,810
bridges out of which 740 bridges are important, 13,176 bridges are
major and 1,49,894 bridges are minor Bridges.
During the year 2023-24, 2,132 Bridges were strengthened/
Rehabilitated/Rebuild to enhance safety of train operation.
Bridge inspection and management System
Modern Bridge Inspection techniques have been adopted, which
includes inspection by Drones, Under Water Inspections, monitoring
the water level with the help of water level system, 3D scanning of river
bed etc.
Land Management
As on 31.03.2024, Indian Railways (IR) owns about 4.90 lakh
hectares of land, About 81% of this land is under Railways’ operational
and allied usages such as laying of new lines, doubling, gauge
conversions, track, stations, workshops, staff colonies, etc. The break-
up of the land is as under:
S.No. Description Area
(in lakh hectares)
1 Track and structures including Stations, colonies, etc. 3.50
2 Afforestation 0.32
3 ‘Grow More Food’ scheme 0.022
4 Commercial licensing 0.036
5 Other uses like pisciculture 0.12
6 Encroachment 0.01

Bridge rehabilitation and rebuilding to

7 Vacant land 0.89
ensure asset reliability and safety. Total 4.9

40 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 Creation of various infrastructure facilities for development of
future rail network largely depends on the availability of land. Therefore,
preservation and meaningful interim use of railway land is the main
objective of IR’s land-use policy. Vacant railway land is also permitted
to utilize for cargo terminals, cargo related activities like warehouses,
renewable energy and infrastructure for public service utilities.
Railways have also taken up commercial use of such land which
may not be required by the Railways for its immediate future use.
Through an amendment to Railways Act, 1989 Rail Land Development
Authority (RLDA), under the Ministry of Railways was constituted
on 1st November, 2006 to undertake all tasks related to commercial
development on railway land/air-space under the control of Ministry
of Railways. 143 sites for Commercial development and 109 sites for
Colony redevelopment measuring total of 1060.97 hectares (approx.)
were entrusted to RLDA upto 31.03.2024. Necessary action for
development of these sites is under process by RLDA.
Besides commercial development of vacant Railway land, RLDA
has also been assigned the task of development of Multi Functional
Complexes (MFCs). As on 31.03.2024, a total number of 84 sites
have been entrusted to the RLDA, out of which 15 have already been
successfully completed and commissioned. In addition to this, IRCON
is currently managing 24 MFCs.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 41

ANNUAL RAILWAY ELECTRIFICATION
(ROUTE KILOMETRES)
Railway Electrification
(Kms.)
6,565
7,200 6,366
Indian Railways’ Mission 100% Electrification policy is seen as
5,400 4,644
pivotal for the country’s entire energy sector. The government initially
stepped up the rate of railway electrification in order to reduce crude
3,600 oil imports and save foreign exchange payments. However, there has
been growing recognition that it will deliver significant environmental
1,800
benefits. In performance terms, electric traction provides users with
0
a better quality of service. The higher power of electric locomotives
2021-22 2022-23 2023-24
increases the average speeds and loadings for both freight and passenger
trains, which in turn offers a tremendous opportunity to modernize
railways and support economic development. Electrification will meet
the aspirations of its citizens to provide clean transport, by reducing
carbon footprint & provide the country with an environmentally
friendly, green and clean mode of transport.
For a long time, the railway was largely fueled by coal and diesel,
but electrification has been growing steadily since independence in
1947, but the past ten years have seen some remarkable transformation.
Since then, the focus has been on delivery and majority routes have
been electrified.
By March, 2024, electrification on Indian Railways has been
extended to 62,253 RKMs excluding Konkan Railway. This constitutes
about 90% of the total BG Railway Network.
II. Progress of Railway Electrification
(a) The progress of Electrification since independence is tabulated
below:
Year Cumulative Electrified (RKM)
1951 388
1961 748
1971 3,706
1981 5,345
1991 9,968
2001 14,856
2011 19,607
2022 51,804
2023 58,074
2024 62,253

(b) During year 2023-24, record 4,644 Rkm. has been electrified.
Broad gauge network electrified by other
Railway agencies

42 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

III. Sections Electrified in (2023-24)
S.No. Section Railway State RKM
1 Ahmednagar - New Loni - Ashti CR Maharashtra 67
2 Azimganj - Jiaganj ER West Bengal 7
3 Budhapank - Kamalanga ECoR Odisha 6
4 Jhartarbha - Sonepur ECoR Odisha 23
5 Nuagaon - Daspalla ECoR Odisha 15
6 Amolwa - Gawnaha ECR Bihar 10 Railway electrification, IR
7 Bandhua - Paimar ECR Bihar 24
8 Biraul - Harnagar ECR Bihar 7
9 Nirmali - Forbesganj ECR Bihar 104
10 Saraigarh - Garhbaruari ECR Bihar 36
11 Fazilka – Abohar - Sriganganagar NR Punjab 92
12 Dharam – Banihal - Khari NR J&K 52
13 Rohtak – Meham - Hansi NR Haryana 68
14 Firozpur - Lohian Khas NR Punjab 65
15 Firozpur City - Husainiwala & NR Punjab 95
Firozpur City –Fazilka
16 Firozpur - Fazilka NR Punjab 120
17 Jalandhar cantt - Hoshiarpur NR Punjab 36
18 Jaijon Doaba - Nawanshahr Doaba NR Punjab 37
- Rahon
19 Gwalior - Jora Alapur NCR Madhya 51
Pradesh
20 Ghazipur - Tarighat NER Uttar Pradesh 7
21 Kurraiya - Pilibhit NER Uttar Pradesh 52
22 Alipurduar - New Cooch Behar NFR West Bengal 24
23 Badarpur - Agartala NFR Assam & 229
Tripura
24 Arunachal - Jiribam NFR Assam 50
25 Azara - Kamakhya NFR Assam 11
26 Karimganj - Maishashan NFR Assam 10
27 Baraigram - Dullabcherra NFR Assam 27
28 Dalgaon - Alipurduar - Samuktala NFR West Bengal 65
29 Lumding - Dimapur NFR Assam & 139
Nagaland
30 Katihar - Teznarayanpur NFR Bihar 33
31 Lumding - Maibong NFR Assam 67
32 Chandranathpur - Badarpur NFR Assam 20
33 Rangiya - Tangla - Dhekiajuli NFR Assam 100
34 Raninagar Jalpaiguri - Haldibari NFR West Bengal 31
35 Silchar - Badarpur NFR Assam 30
36 Y Leg Cabin Connection - New NFR West Bengal 90
Cooch behar
37 Bangurgram - Ras NWR Rajasthan 29
38 Barmer - Munabao NWR Rajasthan 120
39 Suratgarh - Sriganganagar NWR Rajasthan 135
40 Raniwara - Bhildi NWR Rajasthan & 71 Electrified Rail Section, NER
Gujarat

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 43

 S.No. Section Railway State RKM
41 Bikaner - Lalgarh - Phalodi NWR Rajasthan 166
42 Samdari - Raniwara NWR Rajasthan 150
43 Bechhiwara - Kharwachand NWR Rajasthan 111
44 Phalodi - Pokran NWR Rajasthan 113
45 Didwana - Degana NWR Rajasthan 63
46 Mavli - Nathdwara NWR Rajasthan 15
47 Merta City - Pipar - Rai Ka Bag & NWR Rajasthan 155
Railway electrification, IR Pipar - Bilara
48 Bhagavathipuram - Edamann SR Kerala 33
49 Madurai - Bodinayakkanur SR Tamil Nadu 90
50 Shoranur - Nilambur SR Kerala 66
51 Dinagaon - Parbhani - Basar SCR Maharashtra 260
52 Devarkadra - Krishna SCR Telangana 65
53 Chhal feeder line SECR Chhattisgarh 9
54 Dallirajhara - Bhanupratappur SECR Chhattisgarh 34
55 Kendri - Abhanpur SECR Chhattisgarh 6
56 Korichapper - Baroud SECR Chhattisgarh 5
57 Anandapuram - Talguppa SWR Karnataka 41
58 Belagavi - Ghatprabha SWR Karnataka 58
59 Mysuru - Hassan - Sakleshpur SWR Karnataka 168
60 Hassan - Kunigal SWR Karnataka 105
61 Padil - Subrahmanya Rd SWR Karnataka 82
62 Kumsi - Anandapuram SWR Karnataka 31
63 Majorda - Vasco & Castle Rock Yard SWR Karnataka & 20
Goa
64 Sakharayapatna - Chikkamagaluru SWR Karnataka 28
65 Vyasa Colony - Swamihalli SWR Karnataka 40
66 Wandal - Bagalkot SWR Karnataka 51
67 Alirajpur - Jobat WR Madhya 24
Pradesh
68 Bhimnath - Botad WR Gujarat 28
69 Bileshwar - Rajkot WR Gujarat 14
70 Gandhidham - Kandla port WR Gujarat 10
71 Halvad - surbari WR Gujarat 61
72 Jetalsar - Wansjaliya WR Gujarat 88
73 Khandwa cabin - Khandwa WR Madhya 5
Pradesh
74 Lunidhar - Jetalsar WR Gujarat 57
75 Lushala - Veraval WR Gujarat 59
76 Sabarmati - Moraiya WR Gujarat 32
77 Aklera - Nayagaon WCR Rajasthan 30
78 Nishatapura - Shant Hirdaramnagar WCR Madhya 9
Pradesh
79 Kavi Subhash to Hemanta Metro West Bengal 6
Mukhopadhyay
80 Taratala to Majherhat Metro West Bengal 1
Total 4,644
Electrification of Indian Railway section

44 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

IV Important Railway Electrification Projects Completed
during 2023 - 24:
SN Project RLY State (s) Route Km
1 Bathinda Jn. - Abohar - Sri NR Punjab 125
Ganganagar
2 Phagwara Jn. - Nawanshahr Doaba NR Punjab 74
- Jaijon Doaba incl. Nawanshahr -
Rahon
3 Bathinda - Firozpur - Jalandhar NR Punjab 301 RAMGIRI TSS (Maysuru Division)
City Incl. Lohian Khas - Nakodar -
Phillaur & Nakodar - Jalandhar
4 Ludhiana - Firozpur City - NR Punjab 339
Husainiwala including Firozpur City
– Fazilka - Abohar & Kotkapura -
Fazilka
5 Jalandhar City - Hoshiarpur NR Punjab 38
6 Kasganj - Bareilly, Bhojipura - NER Uttar Pradesh 401
Daliganj
7 New Bongaigaon - Goalpara - NFR Assam 194
Kamakhya and Dudhnoi - Mendi
Pathar
8 Raninagar - Haldibari NFR West Bengal 34
9 Katihar - Teznarayanpur, Barsoi - NFR West Bengal & 176
Radhikapur & Eklakhi - Balurghat Bihar
10 Mavli - Nathdwara NWR Rajasthan 15
11 Degana - Ratangarh NWR Rajasthan 143
12 Samdari - Barmer - Munabao NWR Rajasthan 250
13 Bangurgram - Ras NWR Rajasthan 29
14 Sengottai - Tenkasi Jn. - Tirunelveli SR Tamil Nadu & 190
- Tiruchendur and Punalur - Kerala
Sengottai
15 Manmad - Mudkhed - Dhone excl. SCR Andhra Pradesh, 783
Umdanagar - Mehbubnagar Maharashtra &
Telengana
16 Hosapete - Swamihalli SWR Karnataka 59
17 Chikbanavar - Hassan SWR Karnataka 166
18 Birur - Talguppa SWR Karnataka 161
19 Kadur - Chikkamagaluru SWR Karnataka 46
20 Gadag - Hotgi SWR Karnataka & 284
Maharashtra
21 Ahmedabad - Rajkot WR Gujarat 233
22 Dhola - Bhavnagar with Sihor WR Gujarat 119
Jn. - Palitana & Rajula Road Jn -
Mahuva
23 Samakhiyali - Gandhidham - WR Gujarat 77
Kandla Port
24 Mahesana - Viramgam - WR Gujarat 292
Samakhiyali

Electrification work progress, CORE

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 45

 Signal and Telecom
Signalling
To enhance safety in train operations and make it efficient, Modern
Signalling Systems comprising of Panel Interlocking/Route Relay interlocking/
Electronic Interlocking (PIRRI/EI) with Multi Aspect Colour Light Signals
Ensuring Safety: Signalling system IR
(MACLS) are being progressively provided. So for 6,575 stations (covering
about 99.07% of interlocked Broad Gauge stations) on Indian Railways
have been provided with such systems, replacing the obsolete Multi Cabin
Mechanical Signalling System, thus optimizing operational cost involved in
its operation as well as enhancing safety by reducing human intervention.
Indian Railways have in principle taken decision in 2016 to provide
Electronic Interlocking in future at all installations. Out of 6,637 interlocked
stations including 62 Mechanical Signalling stations, 3,424 stations have
been provided with Electronic Interlocking System as on 31.03.2024.
Complete Track Circuiting: To ensure track occupation
verification, Track Circuiting has been completed at about 35,743 locations
up to 31.03.2024 covering A,B,C,D Special and E Special route. Total
6,597 stations (99.39%) have been provided with complete track circuiting
over Indian Railways.
Block Proving by Axle Counter (BPAC): To enhance safety
and improved mobility automatic verification of complete arrival of train
at a station, Block Proving by Axle Counter (BPAC) is being provided
at stations having centralized operation of points and signals. As on
31.03.2024, Block Proving by Axle Counters (BPAC) has been provided
on 6,058 block sections. The numbers in 2023-24 have reduced due to
commissioning of Automatic Signalling.
Intermediate Block Signalling (IBS): Provision of Intermediate
Block Signalling (IBS) has proved very useful in enhancing line capacity
without extra recurring revenue expenditure in form of operating manpower
and amenities required while developing and operating a block station. As
on 31.03.2024 Intermediate Block Signalling has been provided in
756 block sections on Indian Railways.
Automatic Block Signalling (ABS): For augmenting Line Capacity
and reducing headway on existing High Density Routes on Indian Railways,
Signalling provides a low cost solution by provision of Automatic Block
Signalling. As on 31.03.2024, Automatic Block Signalling has been
provided on 4,431 Route Km.
Automatic Train Protection System: Kavach is indigenously
developed Automatic Train Protection (ATP) system. Kavach aids the loco
pilot in train running within specified speed limits by automatic application
of brakes in case Loco Pilot fails to do so and also help the train safely run
during inclement weather. Kavach is a highly technology intensive system,
which requires safety certification of highest order. Subsequently Kavach
Elimination of Mechanical Signalling, IR
was adopted as a National ATP system in July,2020. As on 31.03.2024,

46 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Kavach has been deployed on 1,465 Route km and 139 locomotives
(including Electric Multiple Unit rakes) on South Central Railway. Kavach
tenders have been awarded for Delhi - Mumbai & Delhi - Howrah corridors
(approximately 3,000 Route km) and work is in progress on these routes of
Eastern, East Central, North Central, Northern, West Central and Western
Railway zones. Indian Railways has prepared Detailed Project Report
(DPR) and detailed estimate for another 6,000 RKm. The Mathura - Palwal
section ISA inspection was conducted during March 2024 and the section is
being made ready for commission as the first section on 160 Kmph
Centralized Traffic Control (CTC): It is a computer based system
which facilitates control and management of multiple Signalling installations
covering a number of stations from a single location. It also provides a real Automatic Signalling between entire
time simulation of railway traffic centrally helping in real time traffic planning Pune-Lonavala section-4
for punctual train operations. Controllers can manage train movements
directly from CTC centre on real time basis. Centralized Traffic Control
(CTC) covering 322 Route km of Double line section with 27 stations on
Aligarh - Kanpur Route has been operationalized.
Further works of CTCs on about 14,660 Route Km including all entire
HDN Routes have been approved. Work for interfacing of CTC with ‘COA’
is ongoing on Tundla - CTC on North Central Railway.
Train Management System: TMS provides real-time status of train
positions, all train movements and a complete view of the section covered
on a giant screen provided in the divisional control centre. Punctuality
reports, rake and crew links, train graphs, and unusual occurrence reports
are generated in the control office.
The overall display panel, known as the 'Mimic Indication Panel', is
designed to present detailed status of the system at a glance. It is expected
that with commissioning of TMS/CTC projects, our controllers shall be
able to efficiently manage train operations. Besides providing real time
train running information in the control offices, passengers shall also be
provided with accurate arrival/departure information at stations through
automatic working of the Passenger information System at Stations. This
system has been provided on Suburban sections of Mumbai on Western &
Central Railways and Howrah of Eastern Railway. Similar System is being
provided at Khurda Road in East Coast Railway and Sealdah Division in
Eastern Railway.
Interlocking of Level Crossing Gates: Indian Railways have
provided interlocking with Signals at 11,062 Level Crossing Gates as on
31.03.2024, to enhance the safety at Level Crossings. In spite of 284
numbers of Level Crossing Gates interlocked in 2023-24, numbers of
interlocked level crossing gates have gone down due to closure of level
crossing gates.
Sliding Boom at LC Gate: Provision of Interlocked Sliding Boom
has become very effective in minimizing disruption to train services when
Level Crossing Gates get damaged by road vehicles especially in suburban
areas. With provision of Sliding Boom Interlocking, Signalling System
continues to function normally with minimum effect on train operation. Automatic Signalling System

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 47

 7,667 Nos. of busy interlocked gates have been provided with Sliding
Booms as on 31.03.2024 in addition to lifting barriers and further busy
gates are also being progressively covered.

Growth of deployment of Signaling on Indian Railways:-

As on 31.03.2024
Item Mar’20 Mar’21 Mar’22 Mar’23 Mar’24
Panel Interlocking 3,863 3,747 3,438 3,134 2,950
(Stations)
Route Relay Interlocking 228 247 226 217 201
(Stations)
Electronic Interlocking 1,927 2,206 2,572 3,045 3,424
(Stations)
PI/RRI/EI (Stations) 6,018 6,200 6,236 6,396 6,575
Block Proving by Axle 5,663 5,805 6,003 6,364 6,058
Counter (Block sections)
Automatic Signalling 3,309 3,447 3,549 3,908 4,431
(Route Kms)
Intermediate Block 602 628 666 727 756
Signalling (Block sections)
Interlocked level Crossing 11,639 11,710 10,854 11,079 11,062
Gates (Nos.)*
*Inspite of 284 numbers of level crossing Gates interlocked in 2023-24, numbers of interlocked
level crossing gates have gone down due to closure of level crossing gates.

Self-Sufficiency:
Signaling Workshop:- Railway Signalling installations use a
number of specialized equipment for smooth & safe running of trains. With
upgradation of technology and shift towards electrical/electronic system
of Signalling, the demand for these equipments has gone up. To attain
self-sufficiency in meeting this increased demand, IR’s Signal Workshops
at Podanur on Southern Railway, Mettuguda on South Central Railway,
Gorakhpur on North Eastern Railway, Howrah on Eastern Railway,
Byculla on Central Railway, Sabarmati on Western Railway, Kharagpur
on South Eastern Railway and Ghaziabad on Northern Railway have
been manufacturing items like Electric Point Machines, Tokenless Block
Instrument, Double Line Block Instruments, Axle Counters, various types
of Relays, etc. Year wise out-turn achieved by these S&T workshops are as
under:
Year wise Out-Turn of Signal and Telecommunication Workshop:-
Year Out Turn in Lakhs
2019-20 32,385.90
2020-21 25,041.89
2021-22 31,300.00
2022-23 34,033.42
2023-24 45,771.00

48 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Telecommunication
Telecommunication plays an important role in train control, operation
and safety on IR. Indian Railways has set up a state of the art, nationwide
telecom network for meeting its communication needs. RailTel, a Railways
Central Public Sector Enterprise is successfully exploiting surplus capacity of
IR Telecom network commercially.
As on March 2024, Indian Railways has about 66,179 Route
Kilometers of Optical Fibre Cable (OFC) that is carrying Gigabits of traffic.
Railways Control Communication which is quintessential for train operation
is also working on this OFC system. This OFC network is also contributing
significantly in building National Knowledge Network through RailTel.
RailTel also provides Rail Wire Broadband services.
In line with “Digital India” initiative of Government of India, Railways
have provided Wi- Fi Internet facility at 6,112 stations. Indian Railways is LED type Signal Lamp
also using 1.41 lakhs VHF sets to ensure safety and enhance reliability in
train operations.
To enhance the security of passengers & premises and to work as
a strong deterrent to crime in station premises particularly those against
women and children. Railway has planned to provide Video Surveillance
System at all stations (All category except halt stations) of Indian Railways.
Video Surveillance (CCTV) System has been provided at 1001 stations till
31.03.2024. In addition, CCTV also provided at Railway Offices & at all
Divisional & Zonal Hospitals over Indian Railways.
Elephant Intrusion in various parts over Indian Railways has been
a cause of safety concern for a long time. They result in train derailments,
causing human fatalities, huge loss to Indian Railways and disruption in train
operations and loss to wild life. Various preventive measures have been
taken by Indian Railways to deal with such situations. In this connection,
Dedicated OFC based Acoustic Sensing system is planned to provide
additional Aid to warn about Elephant Intrusion in various zones so that
necessary preventive action may be taken is to provide an innovative safety
solution to Railways Train Traffic. As on date, it has been provided in 141
Rkms in North Frontier Railway.
Railways have been allocated dedicated 5 MHz Bandwidth in 700
MHz spectrum for captive Mobile Train Radio Communication Telecom
(MTRC). Now Railways have decided to go for Long Term Evolution (LTE)
System based MTRC to fulfill the data and voice needs.
Railways have also established their Multi-Protocol Level Switching
(MPLS) based Next Generation Network (NGN) for voice traffic. This
Next Generation Network (NGN) has been used to interconnect more
than 100 exchanges of Railways carrying the administrative voice traffic.
Common User Group (CUG) mobile phones have also been hired to
enable communication while on move to enhance safety, reliability and
productivity. Further Railways have decided to extend the CUG facility to
all its employees.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 49

 Telecom also plays a major role in ensuring passenger comfort. For the
convenience of passengers, Train Information Boards have been provided
at 1,274 Stations, Public Address (PA) Systems at 5,980 stations and Coach
Guidance System at 756.
As part of digital initiative of Government of India and to bridge digital
divide, Wi-Fi facility has been provided at 6,112 stations as on 31.03.2024.
Indian Railways have progressively been implementing e-Office application
for paperless working in the office besides improving transparency and
efficiency in the system. Till 31.03.2024, 236 locations including all zonal &
divisional headquarters have been connected through e-Office & approx.
1.47 Lakhs user accounts have also been created over Indian Railways.

Important Telecom assets are tabulated below:-

S. Installation Units As on As on
No. 31.03.2023 31.03.2024

1. Optical Fibre Cable Rkms 64,141 66,179

2. Quad Cable Rkms 64,956 65,943

3. Railway Telephone Subscribers Nos. 3,45,374 345,374

Lines

4. No. of Control Sections provided Nos. 325 325

with Dual Tone Multiple Frequency
(DTMF) control equipment

5. Mobile Train Radio communication Rkms 75.38 75.38

System (Route kms.):

6. Public Address System Nos. of STNs 5,516 5,980

7. Train Display Boards Nos. of STNs 1,208 1,274

8. Coach Guidance System Nos. of STNs 705 756

9. VHF Sets

a. 5 Watt sets (Hand held) Nos. 1,34,210 141,726

b. 25 Watt sets (At Stations) Nos. 8,772 7,335

10. V SAT Nos. 327 324

11. Railnet Connections Nos. 1,54,175 1,70,189

12. UTS/PRS Circuits Nos. 10,507 10,409

13. FOIS Circuits Nos. 2,962 3,003

14. Exchange Circuits Nos. 1,637 1,600

15. Wi-Fi at Stations Nos. of STNs 6,108 6,112

16. CCTV at Stations Nos. of STNs 866 1,001

17. E-Office (No. of Locations) Nos. of 236 236

Locations

50 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Safety
Accidents
As a result of continuous improvement in quality of assets, maintenance
practices and various technological improvements done over the years,
consequential train accidents including Konkan Railway have declined as
shown by the graph below:- Track Recording Car wioth Integrated
Track Monitoring Systems (ITMS)
500

473

400

300

234

200

141

107
100

48
40
35

22
0
2000-01 2005-06 2010-11 2015-16 2020-21 2021-22 2022-23 2023-24

Consequential Train Accidents

Compensation
A sum of `2,711.36* Lakh (approximately) was paid as compensation
under section 124 of Indian Railways Act, 1989 for death/injury of
passengers in train accidents to the next of kin/victims during 2023-24 as
compared `126.84* Lakh (approximately) paid in 2022-23. The amount
of compensation paid during the year relates to the number of cases settled
and payment made during the year and not necessarily to the accidents that
occurred during the year.
(*Excluding Konkan Railway and Metro Railway, Kolkata.)
Damage to Railway Property
The cost of damage to railway property and duration of interruption
to through communication caused by consequential train accidents during
2022-23 and 2023-24 are as under:
Year Cost of Damage (in Lakh) Interruption to through
communication (Hours)
Rolling Stock Permanent Way
2022-23 5,570.21 385.74 728.02
2023-24 14,430.87 569.90 486.16
Completed Track Renewal (CTR)

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 51

 Rashtriya Rail Sanraksha Kosh (RRSK)
RRSK, as part of Capex, was introduced in 2017-18 with a corpus
of `1 lakh crore and an annual outlay of `20,000 crore The projects taken
up under this Fund relate to Track Renewal, Bridges, Signalling, Rolling
Stock and Training & Amenities for safety critical staff. Bulk of expenditure
from RRSK has been on Engineering & Signalling works and safety critical
Passenger Amenities items. With continuous and assured funding from
Gross Budgetary Support (GBS), Internal Generation and others, Safety
State-of-the-art Electornic Interlocking
Commissioned at Dum Dum Jn. works have been prioritized and adequate funding has ensured that these
works are executed as per priority. During the period, 2017-18 to 2021-22,
gross expenditure of `1.08 lakh crore was incurred on RRSK works.
The currency of RRSK has been extended by Government of India for
another five year term beyond 2021-22 with contribution of `45,000 crore
from GBS. Expenditure of `13,894.84 crore in 2022-23 and `12,805.69
crore was incurred under RRSK in FY 2022-23 and FY 2023-24 respectively.
In Budget Estimates 2024-25, a provision of `12,800 crore has been made
under the fund.
I. Measures to Improve Safety
• Safety Focus – In order to reduce accidents caused by human
errors, a multi-pronged approach with focus on introduction
of newer technologies, mechanization of maintenance, early
detection of flaws etc. to reduce human dependence in the first
place, along with upgrading the skills of human resources, were the
prime drivers for accident prevention.
• Periodical Safety Audits – Periodical Safety Audits of different
Divisions by multi-disciplinary teams of Zonal Railways as well
as Inter-Railway Safety Audits were conducted on regular basis.
During the year 2023-24, 99 Internal Safety Audits (INTRA) and
34 Inter-Railways Safety Audits were carried out.
• Training facilities – Refresher training was imparted to 1,67,442
Non-Gazetted employees during the year 2023-24.
II. Measures to Avoid Collisions
To avoid collisions, Provision of technological aid pertaining to
Signalling is briefly enumerated in the chapter ‘Signal and Telecom’
under “Signalling” section at page no. 46 of this book.
III. Measures to Reduce Derailments
To avoid derailments, the measures taken, i.e. Track Renewal,
Track upgradation welded Rails, Bridges and Bridges inspection &
management System are briefly enumerated in the chapter ‘Engineering’
at page no. 38 of this book.
IV. Measures taken to strengthen Safety and Reliability of
Railway Coaches
Indian Railways has taken the following steps to further strengthen the
LED type Signal Lamp safety and reliability of railway coaches :

52 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

(a) Complete switchover to LHB
Ministry of Railways has decided for large scale proliferation of
LHB coaches which are technologically superior with features like
Anti climbing arrangement, Air suspension (Secondary) with failure
indication system and less corrosive shell. These coaches have better
riding and aesthetics as compared to the conventional ICF coaches. The
Production units of Indian Railways are producing only LHB coaches
from April, 2018 onwards. Trains operating with conventional ICF LHB Coaches
coaches are getting replaced by LHB coaches in a phased manner. As
on 31.08.2024, total no. of around 1,399 rakes are with LHB coaches.
(b) Induction of semi-high speed Vande Bharat (Train-sets)
Indian Railways has envisaged complete revamping of Passenger train
journey. Up gradation of each type of passenger rolling stock is under
way through induction of latest world class rolling stock technology
and enhanced passenger amenities to make train journey safe, reliable,
faster and with unique travel experience. Sixty-Eight Vande Bharat
Chair car trains are presently running in service over Indian Railways.
Fifty one new Vande Bharat trains with enhanced safety features and
passenger amenities have been manufactured in 2023-24. Further,
Fourteen more Vande Bharat Trains have been manufactured in 2024-
25 (till Sept.24).
(c) Vande Bharat Sleeper Trains
Indian Railway has planned to manufacture Vande Bharat sleeper rakes
on IR design. Sleeper version of Vande Bharat has been conceptualized
for long and medium Inter-state journey. Presently, 10 Vande Bharat
Sleeper trains (16-Car) are planned to be manufactured from IR Production
Units (i.e., ICF). Further, 50 rakes of Vande Bharat Sleeper in 24-Car
configuration have been envisaged for manufacturing at ICF Chennai.
(d) Amrit Bharat Trains
Two rakes of Non AC Amrit Bharat Express have been introduced in
regular service between Darbhanga – Delhi and Malda Town-Bangalore
on 30.12.2023. Production of 100 more Amrit Bharat Trains have been
envisaged with additional features for further improving the aesthetics
and passenger experience, in following composition:
Full Non-AC rakes with 08 Sleeper, 11 Unreserved, 01 Pantry Car and
02 LSLRD coaches.
(d) Hydrogen Trainset
A project for development of Hydrogen power train using Hydrogen
Fuel Cell has been taken up on pilot basis. The power train of this
project has been designed. The production has been envisaged at
ICF, Chennai Production Unit. This train will demonstrate the use of
Hydrogen Technology in Indian Railways.

Rail Grinding Machine - RGM-96

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 53

 (e) Production of Namo Bharat Rapid Rail
Namo Bharat Rapid Rail is being developed to cater the need of daily
travelling of common masses for inter-city short distance movement
as well as for suburban commuters, harnessing the features of Vande
Bharat. These Namo Bharat Rapid Rails will be capable of with high
acceleration and will have features of Vande Bharat like cushioned
seats, Automatic sliding doors, CCTV, Emergency talk back system,
Kavach Simulation Setup provides Safety
Passenger information system and infotainment system, USB charging
Scenario over Indian Railways and many other features. First, 12-Car Prototype rake from ICF,
Chennai is operational between Ahmadabad-Bhuj since 16.09.2024.
Further, 16-Car Prototype rake has also been turned out from RCF.
(f) Bio Toilets in coaches
As a part of “Swachh Bharat Mission” Indian Railway has completed
the work of fitment/installation of Bio Toilets in all its coaches on line.
This has ensured that no human waste is discharged from coaches on
track. With this effort, dumping of nearly 2,74,000 litres per day of
waste water and 3,980 tons per day of excreta on tracks is avoided.
The provision of Bio-toilets in coaches have been increased from 3647
coaches in year 2006-2014 to 88,812 coaches in year 2014-2024
(Upto September, 2024).
Further, all newly manufactured coaches, turning out of Production
Units, are being provided with bio-toilets. With this effort, all passenger
coaches are having provision of bio-toilets.
(g) Facilities for Divyangjan in passenger coaches
Indian Railways facilitate a separate compartment earmarked for
Persons with Disabilities (Divyangjan) in last vehicle LSLRD/SLRD
(Second class cum Luggage cum Guard Van & Disabled Friendly
Compartment) marshalled in almost all Mail/Express trains operating
with both Linke Hofmann Busch (LHB) & Integral Coach Factory
(ICF) coaches. These coaches have wider entrance doors, wider berths,
wider compartments, larger lavatory with wider doors, wheel chair
parking area, etc. Inside the toilets, additional grab rails on the side
walls for support and wash basin and mirror at a suitable height are
also available. It is also endeavored to have at least one such coach in
each Mail/Express train.
Additionally, for facilitating the visually impaired travelers, integrated
Braille Signage, i.e. Signage superimposed with Braille scripts have
also been provided in all the newly manufactured coaches. Further,
retro-fitment of the same in existing coaches is also continuing in a
phased manner. The State-of-art Vande Bharat Trainsets have also
been designed keeping in view the needs of Divyangjans.
(h) Introduction of NMGH / NMGHS coaches
There has been increase in demand of Automobile Carrying vehicles
HOT BOX Detector (HBD) over Indian Railways. Accordingly, to capture traffic of automobile

54 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 movement, there has been increased emphasis for manufacturing
of NMG/NMGH/NMGHS coaches from conversion of existing ICF
coaches which are being phased out from train operation gradually.
The NMG coaches have been further proliferated as NMGH/NMGHS
coaches with higher speed potential of 110 kmph which shall create
more line capacity. NMGHS coaches with speed potential of 110 kmph
and provision of side entry have also been introduced.
(i) Other initiatives Kyosan Make EI at Kharasia Yard, Raipur
Division, SECR
¾ Quick watering facilities are being provided at stations for quick
watering in trains within stipulated halt of the train. These facilities
are essential to ensure availability of adequate water in coaches
throughout the journey. At present nearly 226 locations have been
identified for provision of this facility, out of which these systems
are installed and functional at 128 locations.
¾ Automatic Coach Washing Plants have been installed over Zonal
Railways to clean exterior of coaches more effectively and efficiently.
In addition to excellent cleaning the direct water consumption also
gets reduced avoiding wastage and recycling the water through
water recycling plant integrated with this plant. These Automatic
Coach Washing Plants are functional at 75 locations.
V. Measures Taken to prevent Fire in Coaches
Indian Railways is taking the following steps to further strengthen the
safety and reliability of Railway passenger coaches during manufacturing
at Production Units:
 Provision of Fire Detection and Suppression Systems
(FDSS) in Pantry Cars and Power Cars
Pantry Cars and Power Cars operational in Indian Railway’s fleet
are being equipped with Automatic Fire Detection and Suppression
Systems. 2,165 Power Cars and 982 Pantry Cars have been
provided with Automatic Fire Detection and Suppression systems
and fitment in remaining Pantry/Power Car is under progress.
Further instructions have also been issued to all the Production
Units to manufacture Pantry and Power cars with the provision of
Fire Detection and Suppression Systems.
 Provision of Fire and Smoke Detection Systems (FSDS) in
air-conditioned (AC) coaches
To improve fire safety in the running trains, Automatic fire
and smoke detection system is being provided in all the newly
manufactured AC coaches. 19,753 AC coaches have been fitted
with FSDS system and fitment is in progress for the existing coaches
in operation.
 Provision of Fire Extinguishers in All coaches
Fire Extinguishers are provided in all the AC coaches. In addition,

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 55

 the fitment of Fire Extinguisher in all Non-AC coaches has also
been completed. Hence, all the coaches in operation have the
provision of Fire Extinguishers.
VI. Measures Taken to Strengthen Safety and Reliability of
Railway Coaches
Indian Railways has taken the following steps to further strengthen the
safety and reliability of railway coaches :
 Provision of Aerosol based fire suppression system in
electric panel of coaches With a view to improve fire safety in
running trains, instructions have been issued to production units &
Zonal Railways to provide Aerosol based fire suppression system
in electric panels of coaches. Sufficient enabling provisions have
been made for carrying out the work over Indian Railways. 12,226
coaches have been provided with Aerosol Fire Suppression System
in Electric panels.
VII. Measures to curb Accidents at Level Crossings
In addition, various measures taken by Indian Railways to prevent
accidents at level crossings are enumerated briefly under sections,
Level Crossings, Road-Over/Under Bridges the Chapter ‘Engineering’
at page no. 39 of this book.
In addition, following measures are taken
(a) Interlocking of Level Crossing Gates - Indian Railways have
provided interlocking with Signals at 11,062 Level Crossing Gates
as on 31.03.2024, to enhance the safety at Level Crossings. Inspite
of 284 numbers of Level Crossing Gates interlocked in 2023-24,
numbers of interlocked level crossing gates have gone down due
to closure of level crossing gates.
(b) Sliding Boom at LC Gate - Provision of Interlocked Sliding
Boom has become very effective in minimizing disruption to train
services when Level Crossing Gates get damaged by road vehicles
especially in suburban areas. With provision of Sliding Boom
Interlocking, Signalling System continues to function normally with
minimum effect on train operation. 7,667 Nos. of busy interlocked
gates have been provided with Sliding Booms as on 31.03.2024
in addition to lifting barriers and further busy gates are also being
progressively covered.
VIII. Other Administrative Measures
The following measures have been taken by the Government to
enhance safety in train operations:
• Concept of Rolling Block introduced in Indian Railways (Open
Lines) General Rules vide Gazette notification dated 30.11.2023,
wherein work of integrated maintenance/ repair/ replacement of
assets is planned up to 52 weeks in advance on rolling basis and
executed as per plan.

56 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 • Constant Review of Safety Performance at Board’s apex
level - Safety performance is invariably reviewed as the first item
on the Agenda of Board Meeting at the apex level. All accidents
are analyzed in detail so that remedial measures can be initiated.
• Safety Review meeting with Zonal Railways - Chairman and
Board Members have been conducting Safety Review Meetings
with General Managers and Principal Heads of Departments of Zonal
Railways during their visits as well as through video conference.
• Intensive Footplate Night Inspections - Intensive Footplate
Inspections, including night inspections, have been conducted at the
level of SAG officers, branch officers and supervisors in the field.
• Regular Safety Drives & Awareness Campaigns - Safety
drives and awareness campaigns have been launched from time
to time, covering the lessons learnt from recent train accidents so
as to prevent similar accidents in future.
• Disaster Management Plan and Standard Operating
Procedures (SOPs) - As per the provisions of Disaster
Management Act, 2005, Ministry of Railways has prepared its
Disaster Management Plan. All Zonal Railways and divisions have
also prepared their respective Disaster Management Plans. The
Disaster Management Plan provides a framework covering all
phases of disaster management including disaster risk reduction,
mitigation, preparedness, response, recovery and building back
better. It also provides a framework with role clarity for rapid
mobilization of resources for effective disaster management by the
concerned stakeholders.
• Mock Drills/Exercises - In the financial year 2023-24, Indian
Railways have conducted full scale disaster management exercise
with NDRF at 55 locations in 53 divisions, covering all Zonal
Railways. In addition, Zonal Railways conduct quarterly Mock
drills in each division, involving resources of Railways like Accident
Relief Trains (ARTs), Accident Relief Medical Vans (ARMVs),
Breakdown Cranes etc.
• Training on Rescue and Relief to handle Railway
Accidents - Indian railways Institute of Disaster Management
(IRIDM), organized a specialized training in under water rescue
and retrieval from railway coaches in association with NDRF,
SDRF, other specialized agencies and railway personnel in April,
2023. This training was first of its kind associating instructors from
agencies specialized in underwater rescue like Life Saving Society
of India, Kolkata and Special Rescue Training Academy, Goa.
IRIDM and National Institute of Disaster Management (NIDM),
New Delhi, jointly organizes a course on Incidence Response &
Preparation for Disaster Management Plan for serving officers of
Indian Railways every year. A total 2,072 railway personnel and
356 railway officers were imparted training by IRIDM in the year
2023-24.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 57

 Rolling Stock
New Rolling Stock placed on line during the year 2023-24 is given in
the following table:
Type of Rolling Stock Units placed on line
Replacement account Additional account
Year B.G. M.G. N.G. B.G. M.G. N.G.
SCR Workshops Diesel Locos 2022-23 - - - 100 - -
2023-24 - - - 100 - -
Electric Locos 2022-23 75 - - 998 - -
2023-24 155 - - 1,225 - -
Wagons@ 2022-23 22,790 - - - - -
(in vehicle units) 2023-24 37,650 - - - - -
Electric Multiple Units
Motor Coaches 2022-23 28 - - 8 - -
2023-24 92 - - - - -
Trailer Coaches 2022-23 56 - - 16 - -
2023-24 184 - - - - -
Main line Electric Multiple Units
Motor Coaches 2022-23 51 - - 31 - -
2023-24 73 - - 51 - -
Trailer Coaches 2022-23 153 - - 93 - -
2023-24 219 - - 153 - -
@Total wagons produced during the year (including BLC & Private wagons)
Stock condemned during the year was as under:
Type of Rolling Stock (in units)
B.G. M.G. N.G.
2022-23 2023-24 2022-23 2023-24 2022-23 2023-24
Diesel Locos 377 559 - 04 03 03
Electric Locos 75 155 - - - -
Wagons (in Vehicle Units) 4,241 5,854 22 11 - -
Electric Multiple Units
Motor Coaches 121 84 - - - -
Trailer Coaches 284 269 - - - -

Traction
The entire passenger and freight traffic, in terms of both Gross Tonne
Kilometers (GTKMs) and Train Kilometers was carried by diesel and electric
locomotives. Steam locomotives, however, continued to run on certain
steam circuits including Hill Railways as icons of IR’s glorious past.
The traction-wise fleet as on March 31, 2024, in comparison to the
previous year, is as follows:
(in units)
Locomotive As on March 31, 2023 As on March 31, 2024
Steam 39 38
Diesel 4,730* 4,397
Electric 9,565 10,675
Total 14,334* 15,110
Three Phase Traction Motor, CLW *Revised

58 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Manufacturing of Rolling Stock
The performance of Production Units during 2023-24 was as under:
• Chittaranjan Locomotive Works (CLW), Chittaranjan
manufactured 580 nos state-of-the-art BG 3-phase HHP electric
equipped with IGBT technology based propulsion system & auxiliary
converters..
• Banaras Locomotive Works (BLW), Varanasi manufactured 475 A view of CLW workshop at present
locomotives including 5 diesel locomotives for Non-Railway Customers
(NRC). The total sale value for NRC/Exports was `51.90 crore.
• Integral Coach Factory (ICF), Chennai manufactured 2,829
coaches including 1,738 LHB coaches, 456 trainset coaches, 120 three
phase MEMU, 444 EMUs, 9 high speed Self Propelled Accident Relief
Trains (SPART) and 62 nos. Tower car / Inspection coaches.
• Rail Coach Factory (RCF), Kapurthala manufactured 1,901
coaches including 1,574 LHB coaches and 316 MEMUs coaches and
11 Vistadome KSR coaches.
• Modern Coach Factory (MCF), Raebareli manufactured 1,684
coaches including 1,665 LHB coaches, 8 MEMU coaches and 11 cape
gauge coaches for Mozambique Railways.
• Rail Wheel Factory (RWF), Bengaluru assembled 94,175 wheel-
sets, manufactured 1,96,265 wheels and 93,327 (units) axles. The Sale
value for Non Railway Customers (NRC) was `220.04 crore.
• Rail Wheel Plant (RWP), Bela manufactured 42,167 wheels during
2023-24.
• Patiala Locomotive Works (PLW), Patiala manufactured 196 high
Horse Power BG electric locomotives and 56 nos Tower car.
The details of innovations and new initiatives of EMU, MEMU
and Kolkata Metro rakes during 2023-24 are as under:
(i) Development and manufacture of Power cars with DA sets
compliant to CPCB-IV norms:
Ministry of Environment, Forest & Climate Change (MoEFCC)
had issued the Environment (Protection) Amendment Rules, 2022
(for emission limit of new engines used for power generating set
applications up to 800 kW) and these rules are effective w.e.f. 1st July
2023 as per Gazette notification dated 3rd November, 2022. There are
major changes in the emission limits of NOx, HC & PM levels for DA
sets. This required complete review of design of power cars with new
design of DA sets for 500 KVA and appropriate amendments in RDSO
specification.

New Axle Forging Complex

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 59

 Accordingly, manufacturing of power cars based on new CPCB-IV
norms was started in RCF, Kapurthala.
One such prototype power car with CPCB-4 Compliant DA set was
manufactured and inducted successfully in the operation after field
trial. Series production of power cars equipped with CPCB-4 DA sets
have also started.
(ii) Reforms in maintenance policy of Power cars
Wheel Shop, CLW
Power Car plays a very crucial role in ensuring reliable power supply in
coaches of LHB type trains.
In view of the criticality of power car in passenger train operation
Ministry of Railways has issued an OEM based maintenance in which
respective OEMs will undertake the schedule maintenance and repairs
and also ensuring proper running of these power cars during train
running. It will help in improving reliability & availability of power cars
for train operation.
Further, Power car maintenance has been shifted to kit-based
maintenance. In order to ensure quick availability of material IR has
entered into Rate Contracts with OEMs,which will significantly reduce
the lead time of procurement, required for these power car.
In addition, as all LHB trains are Head On Generation Compliant and
Passenger Locos are being fitted with Hotel Load of 500 KVAX2 as
source of power supply for improving the power availability on trains.
(iii) Lithium Iron Phosphate batteries in SG AC coaches
As on date, VRLA batteries are used extensively in SG AC coaches
which has higher weight, more maintenance and lesser life cycle.
Keeping in view the same a with Lithium iron Phosphate batteries
has been completed. Lithium Iron Phosphate batteries offer lesser
weight and volume requirements, having more life cycle, requires less
maintenance, chemically more stable and environment friendly.
Considering the satisfactory performance of LiFe Phosphate batteries
trial, it has been decided to provide in 100 SG coaches.
(iv) Production of Namo Bharat Rapid Rail Trains (Vande Metro):
With a view to provide better services to passengers of daily commuters
of Intercity travels of short distance, Indian Railways has planned to
manufacture light weight energy efficient air-conditioned rakes named
as Vande Metro. These rakes have better aesthetics like Vande Bharat
which are suitable for intercity travels of short distances
One rake each of Namo Bharat Rapid Rail Train have been
manufactured by RCF and ICF. These rakes have been introduced for
passenger service in Central Railway and Western Railway each.
Motorized Truck Assembly (WAP7/
WAG9HC)

60 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

(v) Policy of provision of USB A and Type C Mobile Charging
Port in coaches for mobile and laptop charging:
It has been decided to provide USB charger with type-A & type-C ports
along with 3 pin sockets in all LHB coaches for mobile and laptop
charging. With this policy the number of 3 pin sockets will reduce
significantly, thereby reducing the maintenance and improving the
aesthetic of the coaches.
Achievements of Workshops
(vi) Reforms in procurement policy of propulsion system for
EMU/EMEMU:
It has been decided to include comprehensive annual maintenance
(CAMC) of propulsion system at the procurement stage itself for getting
the competitive rates from supplier. It will only ensure the competitive
rates but also bring a certainty in the maintenance regime. It may bring
down the maintenance cost of EMU/MEMU significantly.
Imports
The import content of raw material/components, in terms of percentage
of total production cost (excluding Proforma charges) for different types of
Rolling Stock manufactured in Indian Railway Production Units for the year
2023-24 is furnished below:
LOCOMOTIVES/COACHES 2022-23 2023-24
BLW WAP-7 1.50 1.36
WAG-9HC 0.47 0.45
RCF LGS - 3.25
EOG/LHB/ACCB-USBRL 1.27 -
EOG/LHB/ACCW-USBRL 1.11 -
EOG/LHB/FAC-USBRL 1.12 -
EOG/LHB/ACCN-USBRL 1.11 -
EOG/LHB/LRRM-USBRL 0.97 -
LS DEEN DAYALU 0.93 -
LWS AC 1.71 -
CARGOLINER DOUBLE DECKER 0.95 -
CARGOLINER PARCEL 1.07 -
LWLRRM 0.93 -
ZCZAC(VISTADOME) 2.76 -
ZFCZAC(VISTADOME) 2.71 -
ZGS(VISTADOME) 3.01 -
ZLRM(VISTADOME) 2.72 -
EOG/LHB/ACCN 1.38 -
LSLRD(LC) 1.63 3.09 Steel Plant, East Coast Railway

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 61

 LOCOMOTIVES/COACHES 2022-23 2023-24
LWSCN 1.66 -
EOG/LHB/FAC 1.29 2.49
RANAC 1.34 -
VPHX - 4.19
LWSCZ - 3.22
Carriage Repair Workshop, ECR VP PARCEL VAN 2.21 -
ACCB/EOG/LHB - 2.54
ACCW/EOG/LHB - 2.67
LACCNX - 2.56
LWACCN (GARIB RATH) - 2.79
LWACCNE (GARIB RATH) 1.5 -
CLW WAG-9HC 0.40 0.72
WAP-5 2.88 3.03
MCF LWFAC 1.64 1.80
LWCBAC/T 1.49 1.61
LWFAC/T 1.38 1.50
LWACCN/T 1.32 1.44
LWACCW/T 1.32 1.44
LWACCW 1.75 2.00
LWFCWAC 1.63 1.77
LWACCN 1.79 1.79
LWACCNE 1.53 1.98
LWCBAC 1.28 1.75
LWSCCZ - 2.44
LWSCZAC 1.70 1.94
LSLRD 2.20 2.39
LWSCN(G) - 2.35
LWS DEEN 2.10 2.35
LWSCZ 2.25 -
LWSCN 2.09 2.25
Break Van/T - 1.24
LWLRRM/T 1.14 -
LWLRRM (PC) 1.13 2.06
PARCEL VAN 2.72 3.91
3PH, EMU/TC 0.90 -
3PH, EMU/MC 2.58 -
New Shild Body Assembly Section, ECR

62 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 LOCOMOTIVES/COACHES 2022-23 2023-24
ICF LSDD 3.83 2.75
LACCN 3.26 2.36
LACCN E 3.11 1.85
LACCW 3.26 2.27
LFCWAC - 2.17
LSCN - 2.65 Electric Locomotive WAP7 (Passenger)

LSCN PP 2.93 -
LSLRD 3.32 2.7
LSLRD PP 2.53 -
LPV 2.62 3.55
LRAAC 1 OW 1.49 -
LRAAC 2 OW 1.44 -
LRAAC MAC OW 1.47 -
LRAAC - 1.42
VISTADOME - 1.23
LWCB AC 4.02 2.48
LWCB AC DQ - 1.95
LFAC 3.31 2.91
LWLRRM 2.52 1.93
MEMU DMC US 0.59 -
MEMU TC US 1.80 -
TS MC 0.76 -
TS TC 0.85 -

Indian Railways’ bulk requirement of wagons is met by wagon

manufacturing units both in private and public sectors as well as PSUs/
Workshop under the administrative control of Ministry of Railways.
During 2023-24, 37,650 wagons were inducted in Indian Railways
System. Out of these, 2,136 wagons (including 399 BLC wagons) were
manufactured by Railway Workshops and the remaining 35,514 wagons
(including 632 BLC wagons) were manufactured by wagon industry.
During 2024-25 (April-September, 2024), 20,005 wagons were
inducted in Indian Railways System. Out of these, 1,270 wagons
(including 35 BLC wagons) were manufactured by Railway Workshops
and the remaining 18,735 wagons (including 1,038 BLC wagons) were
manufactured by wagon industry.

Electric Locomotive WAG9HC (Freight)

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 63

 Maintenance of Rolling Stock
The number of units of rolling stock given periodic overhaul (POH) in
Railway Workshops during the year are given in the following table:
Type of Rolling Stock Periodic overhaul (nos.) undertaken
(BG + MG) during the year
2022-23 2023-24
Diesel Locos 53 53
Casting of Steel Products, CLW Electric Locos 399 445
Coaches 30,006 29,270
Wagons 65,142 66,854
The percentage of ineffective stock to the total stock on line for
different types of rolling stock was as follows.
Type of Rolling Stock Percentage of ineffective stock to the
total stock on line
B.G. M.G.
2022-23 2023-24 2022-23 2023-24
Steam Locos - - 26.74 42.44
Diesel Locos 10.40 12.03 -* 29.70
Electric Locos 5.05* 5.29 - -
EMU Coaches 7.41* 8.48 - -
Passenger Carriages 5.11* 4.84 11.60* 2.16
Other Coaching Vehicles 7.38 7.36 - -
Wagons 2.74* 2.46 - -
*Revised

Export Order
The total value of exports of rolling stock during 2023-24 was `126.55
crore in comparison to `304.14 crore (revised figure) for the last financial
year 2022-23. The value of export of rolling stock/ spares during April-
September, 2024 was `18.23 crore.
The export during 2023-24 includes Coaches, Supply of Spares/
Incidental Service for Coaches and Locos and Supply of DH Shunting Loco
to Sri Lanka, Mozambique and Bangladesh.

64 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Materials Management
Materials Management Department deals with planning, organising,
communicating, directing and controlling of all the activities concerned with
the flow of materials into an organization and its further movement to various
users. Indian Railways is one of the largest organizations in the country dealing
with public procurement.
Expenditure on Purchases
Expenditure by Indian Railways on procurement of goods to meet the
requirements of operation, maintenance and production of assets (excluding
track related items and goods supplied as part of works) during 2023-24 was
`75,793.00 crore. A broad classification of procurement of such goods is given
below:-
(` in crore)
2022-23 2023-24
Stores for operation, repairs and maintenance 15,878.97 20,376.62
Stores for construction 5,174.69 7,364.02
Fuel 19,227.74 16,732.42
Stores for manufacture of Rolling Stock and 24,675.10 31,319.94
purchase of Complete units
Total 64,956.50 75,793.00
Stocking Depots
Warehouse management is an important aspect of materials management.
Indian Railways has extensive warehouse network dedicated to provide the
required material close to the point of consumption as efficiently as possible.
To meet this requirement, Zonal Railways and Production Units have 306
stocking depots spread all over the Railway Network. These depots stock over
2.42 lakh items consisting of raw materials, components, spares, consumables
etc.
Disposal of unserviceable Items
Efficient Materials Management also involves timely and efficient
disposal of scrap generated during maintenance and production activities. Safe
disposal of industrial waste and hazardous scrap is a legal obligation which is
meticulously ensured by Indian Railways. Disposal of obsolete items is essential
to free the locked up capital in such assets. Disposal of scrap is an important
source of revenue for Railways. Total revenue generated through disposal of
scrap, during 2023-24, was `5,773.26 crore, as against `5,756.98 crore during
2022-23.
Digitisation
Indian Railway has witnessed a transformative journey marked by
digitization and innovative supply chain advancements. End-to-end digitization
of Indian Railway Supply Chain is a key priority area of Indian Railways.
Indian Railways has taken long strides in its quest for 100% Supply Chain
Digitization. While Indian Railway E-Procurement System (IREPS) platform
is being used for all e-tendering and e-auction, platforms such as Integrated
Material Management System (IMMS) and User Depot Module (UDM) are
being used for efficient material management activities. Moreover, as these
crucial applications viz. IREPS, IMMS and UDM are integrated, management
of Indian Railway digital supply chain is even more robust.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 65

 Key initiatives during the year
• e-Dispatch invoice and Auto DRR: System of generation of e-Dispatch
invoice by the suppliers in IREPS at the time of material supply and auto
capturing of receipt details in stores depots at the time of material receipt
has been developed and implemented during the year.
• Online contract Management: System for online receipt of vendors’
requests for amendments in POs and online disposal of the same has been
developed and implemented during the year.
• 5 Stage Monitoring of demands: System for monitoring of demands
(Stock and Non-stock) at different levels for facilitating informed decisions,
mitigating potential risks, and continuously improving the procurement
practices for enhanced customer service developed.
With key initiatives taken in this direction, Indian Railway E-Procurement
System (IREPS) platform, has transformed itself into digital supply chain with
single window solution for all stakeholders.
Agency of Procurement
Zonal Railways and Production Units mostly procure the materials
required by them in a decentralised system, but for purchase of a few items
which are centralised for procurement at Railway Board’s level. Common use
Goods and Services available on GeM are reserved for procurement through
GeM portal. Out of `75,793.00 crore worth of stores procured in 2023-24,
72.88% was done by Zonal Railways and Production Units, 1.32% through
GeM and 25.80% by Railway Board.
Stores worth `12,303.84 crore were bought from Small Scale Sector and
Khadi and Village Industries in 2023-24.
Public Sector Undertakings contributed 20% and other industries
contributed 80% towards supplies.
Indigenous Vendor Development
Indian Railways has fully implemented Public Procurement (Preference
to Make in India) Order. The value of Indigenous stores at `75,354.00 crore
during 2023-24 constituted almost 99.42% of the total purchases by Indian
Railways. Indian Railway has to depend on imports for high technology
components for its locomotives, coaches, signal & telecom equipments etc.
which are not available in adequate quantity with required quality within the
country.
Inventories
Maintaining inventories at an optimum level is the key to successful
materials management. Turn Over Ratio for the year 2023-24 was 10%
(without fuel) and 9% (with fuel), as against 9% (without fuel) and 7% (with
fuel) during 2022-23.
Wagons and Steel Procurement
During the year 2023-24, 37,650 wagons were inducted in Indian
Railway System. Out of these, 2,136 wagons ( including 399 BLC wagons)
were manufactured by Railway Workshops and the remaining 35,514 wagons
(including 3,239 BLC wagons) were manufactured by wagon industry.
Procurement of iron and steel material, during 2023-24, was 79,902 MT
(valued `643.08 crore) as against 1,27,864 MT (valued `1,031.59 crore)
during 2022-23.

66 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 Research and Development
RDSO under Ministry of Railways is the sole R&D organisation of Indian
Railways and functions as the technical advisor to Railway Board, Zonal
Railways and Production Units. RDSO’s major functions involve:
1. Development of KAVACH Phase-II
Development of R350HT Rail
KAVACH is an indigenously developed ATP system by Research Designs
and Standards Organisation (RDSO) in collaboration with Indian
industry and trials facilitated by South Central Railway to achieve the
corporate objective of safety in train operations across Indian Railways.
KAVACH is meant to provide protection by preventing trains to pass the
signal at Danger (Red) and avoid collision. It activates the train braking
system automatically if the driver fails to control the train as per the
speed restrictions. ‘Kavach’ is one of the cheapest, Safety Integrity Level
4 (SIL-4) certified technologies. It also opens avenues of export of this
indigenous technology to foreign railroads.
The revised specification of Kavach version 4.0 has been issued on 16th
July 2024 and the system is being deployed in NR, NCR, WCR, WR,
ECR, ER, New Delhi-Howrah and New Delhi-Mumbai routes.
2. Development of R350HT Rail:
Indian Railway has developed R350HT railfor 25/22.9 ton axle load at
100kmph. This rail is fit for both Tangent and curved track. Wear of the
rail has been reduced by a factor of 3 to 5.Higher Fracture Toughness
results in lower probability of rail and track components fracture. Track
maintenance possession time is likely to educe in line with International
practices. Indian Railways has decided to go ahead with new construction
works on 25t routes with R350HT rails for High Density Network routes.
Requirement of R350HT rail is estimated to 10 lakh MT by 2030.
3. Vande Bharat Sleeper:
16-Car rake formation having AC Sleeper (Rajdhani Exp.) type trains
have been conceptualized on Vande Bharat Trainset platform for 160
kmph operation with 17t axle load capacity. All propulsion equipment
in the proposed design is under-slung. The Trainset has 4 Car basic
units with 50% powering for quick acceleration. There is also a separate
luggage compartment with 1.5-ton capacity along with dog box facility.
Vande Bharat sleeper has been made with ergonomic interiors and
improved paneling. The train has enhanced fire safety features complying
requirement of EN-45545 HL3. Also, this rake will be having crash
worthiness compliance as per EN 15227. Layout has been approved
and transportation code has been allotted while prototype coaches are
under manufacture at PUs.
4. Vande Metro:
Vande Metro Coaches are conceptualized on Vande Bharat platform for
20.32-ton axle load capacity. The Principal dimensions, bogie design,
suspension design and brake system are similar to that of existing MEMU/ Vande Metro

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 67

 EMUs.Total passenger capacity for 12 car Vande Metro is 3208 (sitting
1150 + standing 2058). Complete rake is designed with 50% powering
similar to VB trains. Detailed trials have been successfully completed by
RDSO to explore possibility of running at speeds upto 130 kmph. Now
all Vande Bharat metro can be operated upto 130 kmph.
5. New Wagon Designs
Bogie Flat Wider Plate Wagon (BFWP):
New Wagon Designs Wider plates having width more than 3.0 m cannot be transported by
existing wagons and road transport. RDSO has developed a new design
of flat wagon having provision of rotating bed. Steel Plates shall be
loaded/unloaded on rotating bed in flat condition. The rotating bed with
4 mts. wide plate can then be tilted to 45o after loading with the help of
four hydraulic actuators. Prototype of this wagon is under manufacturing
in M/s Braithwaite.
Taller height Auto-car Carrier (ACT2):
One more variant of Taller Auto car wagon having similar wagon length
and no. of wagons to the existing BCACBM is also under development.
The wagon is provided with articulated connector between two wagons
for better curve negotiability, an ACT2 rake can transport up to 270
SUVs.Prototype manufactured and under testing at M/s Jupitor plant,
Jabalpur.
Bogie Open Steel Multi-purpose Wagon (BOSM):
A new design of multi-purpose open wagon for transportation of Bulk
commodity and steel products has been developed by RDSO. The
wagon is fit for 25 t axle load and tippler operation and has 6% more
rake throughput. 12000 wagons are being procured by Indian Railways
for this design.
Coil Multipurpose Wagon (CMP):
A new design of Flat wagon having transverse pockets for loading of
steel coils upto 2000mm diameter has been developed. Besides steel
products, Dwarf/ISO containers can also be carried over this wagon.
Prototype wagon manufactured and under testing at M/s JRIL plant
Vadodara. Oscillation trial has been completed and the EBD trial is
under process.
6. Hydrogen fuel cell based 1600 HP DEMU Train:
RDSO has prepared technical specification for ‘Development of Hydrogen
Fuel cell based DPRS 1600 HP DEMU’ (Hydrogen Train Set). This is a
new technology and retro fitment of 1200 kW DEMU operating between
Sonepat-Jind section of Northern Railways with hydrogen fuel cell based
system has been considered for this project. Hydrogen is high energy
density fuel (120 MJ/Kg) in comparison to diesel (43 MJ/Kg) with low
maintenance and manageable Carbon footprint. In the proposed hybrid
power system, the primary energy source is Proton Exchange Membrane
Fuel Cell (PEMFC) and secondary energy source will be battery bank
Taller height Auto-car Carrier (ACT2) to meet the average and peak power requirement. Integration of train

68 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 has started at ICF/Chennai. Load box testing of this train is expected in
early 2025. Work of on ground Hydrogen infrastructure for generation
of Hydrogen at Jind station is also in progress. Train is expected to start
its commissioning next year.
7. Development of Track components:
Thick web Switch Expansion Joint (TWSEJ)
A Thick Web Switch strengthens the safety of the railway track as well as
increases its life.RDSO has developed improved design which Provides Development of Track components
continuous riding surface and eliminates gap. Trial of 10 sets TW SEJ
each on SER, ECoR, WR and SCR has been conducted successfully.
Based on the satisfactory performance of TWSEJ, they are being adopted
for temperature Zones I, II & III for which extended trials are in progress
in 10 Zonal Railways. Decision for trials in Zone-IV shall be taken based
on outcome of these extended trials.
Canted turnouts
RDSO has prepared the functional requirement specification to adopt
the proven design of canted turnouts. The new design will improve riding
comfort at higher speed and reduce maintenance inputs. Tenders is under
finalization stage in four (SER, NCR, WCR & WR) Zonal Railways.
Weldable Cast Manganese Steel (CMS) crossings
Weldable Cast Manganese Steel Crossings (WCMSC) has been
developed to modernize the Indian Railway track for coping with the
increased speed and Heavy Axle Load (HAL). The purpose of putting
WCMSC in the track is to improve the throughput on the Indian Railway.
The advantages of WCMSC are as follows:
• Elimination of fish plate joints in yards
• Reduced maintenance
• Better riding quality
• Reduction of 24 Bolt holes per CMS Crossing
8. Trial of 4G LTE-R in Indian Railways
Railway Board has approved the work for Proof of Concept (PoC) field
trial of 4G LTE-R technology system on 500 RKM in South Central
Railway. The objective of the work is to develop dedicated 4G/LTE
Network for Indian Railways including Train Operation. This will also
enable Indian manufacturers to test the available 4G LTE products for
Railway specific needs.
9. Proof of Concept (PoC) of 5G Indigenous Solution for Indian
Railways in Mathura – Palwal Section of NC Railway
RDSO has taken up a work of Proof of Concept (PoC) field trials of 5G
indigenous solution in Mathura-Palwal section of NCR for development
of 5G eco-system on Indian Railways with Indian Vendors as approved
by Railway Board. The objective of the work is to develop indigenous
5G Network solution for Indian Railways including Train Operation. Trial of 4G LTE-R in Indian Railways

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 69

 10. Introduction of 9000 HP (EF9K) M/s Siemens make Locomotives:
Indian Railways has signed an agreement with M/s SIEMENS Limited to
procure 1200 numbers of Electric Locomotive through a manufacturing-
cum-maintenance agreement. These 9000 HP locomotives shall be
manufactured at Government Rolling stock Workshop, Dahod and will
be maintained by Western Railway at 4 (four) nominated Government
Maintenance Depots for 35 years. These locomotives are planned for
use primarily on Western DFC and on graded sections of Railways for
Introduction of 9000 HP (EF9K) hauling container freight trains in double stack configuration of 4500
M/s Siemens make Locomotives
Tonnes at 75 kmph at 1 in 200 gradients and improve the average speed
of such trains to around 50-60 kmph.
11. SigDATE: Signalling Design Automation Tool for EI
SigDATE is the indigenously developed tool for signalling design that
drastically reduces the time required for preparing the route control
chart and application logic. This tool is handy for the officials who
deal with Signalling designers of all the zonal railways and expedites
the commissioning of new infrastructure works/alterations in existing EI
installations over Indian Railways. Initial version of SigDATE was rolled
out for generation of RCC of yards having up to 100 routes. Recently,
the application logic part of SigDATE has been released as SigDATE
version 4.0 on 15.03.2024 by the CRB & CEO, Railway Board.
12. Thermal Vision Camera System:
RDSO has conceptualized pilot project titled“Thermal Vision camera
(TVC) to alert the crew of the passage of big wild Animals”using
AI.Prototype of the system has been deployed on Loco No. WDP4D
40436 of SGUJ Loco shed. The system is working well and has averted
several incidents of collision with elephant/ wild animals. An IS Standard
for Autonomous Thermal Vision Camera based Loco Pilot Assistance
System (ATLAS)has also been developed.
13. Development of Crew Voice & Video Recording System (CVVRS)
along with Railway Driver Assistance System (RDAS):
Crew Voice & Video Recording system is akin to the black box of
airplane. It is provided to ensure effective and tamper proof video and
voice recording of locomotive cab, panto, track & side view for post event
analysis. The equipment shall provide invaluable data to investigators to
help them understand the sequence of events leading to an accident
and identify operational issues including crew performance. To monitor
alertness of Loco Pilot during operation of train, RDAS has been
developed. It is combination of AI based camera (1 no in each cab), data
storage memory, interfacing ports for connecting with Network Video
Recorder (NVR) of CVVRS, speaker to generate voice command/ visual
indication for detected abnormal condition.
14. Trackside diagnostic systems
Development of Specification of HAHW:
Hot Axle box Hot Wheel Detector (HAHW) System is an automated
SigDATE: Signalling Design Automation wayside detection system for detecting hot axle boxes & locked wheels
Tool for EI

70 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 by monitoring temperature of the axle box bearings, wheel rim/discs and
brake discs. Procurement of 106 Nos. HAHW system has been initiated
by Northern Railway based upon specification issued by Research
Directorate/RDSO.
Development of Specification indigenous WILD System:
The Wheel Impact Load Detector (WILD) is a wayside detection system,
which is used to identify the wheels with potential tread defects such as
flat spots, out-of-rounds, built-up treads, Shelled tread as well as defects
Development of Specification indigenous
in suspension (springs, shock absorbers etc.) that result in high impact WILD System
loads, causing damage to the vehicle and bogie components and to the
track structure. Specification of indigenous WILD system was issued in
July 2023. Procurement of indigenous WILD system is in progress by
NR.
Development of Specification wheel profile measurement
system (WPMS):
¾ The specification of Wheel Profile Measurement System is being
prepared to upgrade safety standards and precise measurement
of wheel parameters at maintenance depot by studying available
systems and incorporating state–of–art features. Final draft
specification has been prepared and uploaded on 18.09.2024
for stakeholder’s comments.
15. Improved Design of Elastomeric Pads
The elastomeric pad is primarily used to reduce wheel wear and also
acts as an anti-vibration element and provide better steering ability of
a three-piece bogie of Freight stock. RDSO has developed an improved
design and specification, referred to as EM Pad Design B.
This new design features
• Over strain
• Enhanced heat transfer characteristics
• Improved elastic element properties
• Stringent testing criteria
16. New Designs of bolted Camel-Back shape ROB Girders for
carriageway 10.5m (2L) & 14m (3L) with NHAI
This design is being developed in association with NHAI for 08 spans-
48m, 54m, 60m, 72m for 2 lanes and 3 lanes highways. General
arrangement and structural design of first span of 72m, 2 lanes has been
finalized. Structural drawings are under preparation.
17. Trial of Network-in-Box (NIB)
Trial of Network-in-Box (NIB) was conducted at RDSO campus and
Manak Nagar Rly Station, Lucknow. A Private 4G network was setup,
where 20-Watt eNodeB supporting 2T & 2R was installed with 17dbi
Antenna at a height of approx. 30 Mtrs and coverage was demonstrated
upto 3.5 Km. Voice and video over mobile, 4G camera & PTT phones,
Development of Specification wheel
Seamless full feature functionality between mobile phones with VoIP profile measurement system (WPMS)

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 71

 PBX (at RDSO/ HQ/ Allahabad & Gorakhpur) and video phones
integration with PTZ camera for viewing as well as operation of PTZ
were demonstrated. FRS has been framed for PoC at NFR.
18. Psychological screening of High Speed Loco Pilots and
Aptitude Test
RDSO conducted comprehensive CADAT testfor Loco Pilotsto ensure
the safety of high-speed train operation. These tests assess critical
Psychological screening of High Speed
attributes like reaction time, perception, and vigilance. Over 3,592 Loco
Loco Pilots and Aptitude Test Pilots have been screened for high-speed trains. A new CADAT center
will enable operations at 130 Kmph on N.F. Railway. Similarly aptitude
tests of safety category staff i.e. ALPs, SMs, Motormen, and High-Speed
Loco Pilots was conducted for selection and promotion. Consultancy
Services to Metro Rail Corporations and Rail PSUs for selection of SCs/
TOs has also been provided. Over 21,301 candidates for the post of
ALPs/SMs/MMs and 3,592 Loco Pilots were screened for high-speed.
19. Test and Trials
To ensure safety and reliability through rigorous testing of rolling stock,
the Research, Designs & Standards Organisation (RDSO) has conducted
several pioneering tests and field trials, including oscillation trials, coupler
force and controllability trials, emergency braking distance trials, rating
and performance trials, COCR trials, and squeeze tests. These tests
cover both new rolling stock designs and major modifications to existing
ones. This rigorous testing has facilitated the introduction of new rolling
stock solutions, enabled higher speeds for existing rolling stock, certified
rolling stock for infrastructure maintenance, and improved the overall
mobility of the Indian Railways network.
Test / Trial Type 19-20 20-21 21-22 22-23 23-24
Oscillation Trials 31 21 30 45 28
Coupler Force, Controllability, 16 8 15 27 26
EBD, R&P and Jerk trials
COCR trials 7 15 1 10 11
TM Runs 7 9 12 13 13
Squeeze Test 13 5 7 11 9
Special Trials & study 2 2 6 5 7
Sub-Total 76 60 71 111 94
Air Brake Lab Test 2 1 1 11 17
Brake Dyno Test 2 1 0 0 0
Fatigue Test 6 21 13 10 25
Total Trials & Test 86 83 85 132 136
Also, to align IR rolling stock safety certification and dynamic behaviour
assessment methodology to International standards, important steps
have been taken by RDSO towards switchover to EN-14363 based
Rail vehicle stability and dynamic behaviour assessment based Testing
methodology.
Trial of Network-in-Box (NIB)

72 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Managing the Environment
Railways are one of the least polluting modes of transport. Efforts
are steadily being made to make Railway operation environment-friendly.
Some of the important steps taken in this direction are enumerated in the
succeeding paras.
Solar Rooftop plants at Kacheguda
Green Energy Initiatives on IR Railway station
Solar Energy
Being a significant consumer of energy, Indian Railways has
committed itself to identify cost-effective options to achieve and realize an
energy system with least environmental impacts, thereby reducing carbon
emission by adopting renewable energy on priority.
As part of this, 231.5 MW of solar plants (174.67 MW on Roof tops +
56.83 MW on land) have already been commissioned upto March, 2024
over IR. Total 2,569 Railway Stations and Service buildings have been
provided with solar rooftop plants upto March, 2024.
Three pilot projects for traction supply had already been successfully
commissioned:
• 2 MWp Solar Plant at Diwana near Panipat in Northern Railway.
Successfully commissioned in September, 2020.
• 1.7 MWp Solar Plant at Bina through BHEL, feeding solar power
directly to 25 kV AC traction system. Successfully commissioned in
July, 2020.
• 50 MW Solar Plant at Bhilai in South Eastern Central Railway.
Successfully Commissioned in April, 2023.
Wind Energy
 Indian Railways has set up 103.4 MW wind-based power plants.
 Wind based power plant of 10.5 MW (for non-Traction) and 10.5 MW
(for Traction) capacity in Tamil Nadu, 26 MW (for traction) capacity
in Rajasthan and 56.4 MW (for traction) capacity in Maharashtra
has been installed. In addition to this, agreement for installation of
50 MW wind plant in developer mode has also been signed.
 With an objective to provide ease of movement to differently abled,
aged and children on railway platforms, Indian Railway has been
providing lifts and escalators under ‘Sugamya Bharat Abhiyan’.
Upto March, 2024, there are 651 stations completed where either
lifts or escalators are provided
 210 escalators & 276 lifts have been provided in 2023-24. So far,
1,435 nos. of escalators and 1,436 nos. of lifts have been provided
covering 389 stations and 550 stations (upto March, 2024)
Wind energy
respectively.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 73

 Improvement in Illumination Levels
 Indian Railways has been consistently trying to improve the
illumination levels at various stations. Various policies have been
issued from time to time to improve the illumination levels. So
far, 1,710 Railway stations have been provided with improved
illumination levels (upto March, 2024).
100% Electirfication and other Green Energy Conservation
Initiatives.
 ‘Energy Conservation Week’ is being celebrated every year during
energy conservation day on 14th December to spread the awareness
of energy efficiency and conservations initiatives amongst the
Railway employees.
 The continuous efforts of Ministry of Railways and Zonal Railways
to embrace various energy efficient technologies and energy
conservation measures had resulted in bagging 13 National Energy
Conservation Awards (NECA) this year.
 An energy efficiency policy with an action plan has been issued
on 30.12.2022 for reducing energy use in non-traction installations.
The policy broadly centered around 05 action points i.e. Sustainable
Buildings, Cloud based data monitoring and management portal,
Energy Efficiency in equipment and appliances, Power quality
restoration, Capacity building and awareness.
 All Railway stations have been fitted with 100% LED luminaries. By
this, Indian Railway has become a major Railway across the world
to have 100% LED lighting at all its stations.
New Electrification under Go-green  All railway installations including offices, maintenance depots etc. are
Mission, NFR
also being provided with 100% LED luminaries and all Residential
quarters have also been provided with 100% LED lights.
Auxiliary Power Unit (APU) – APU is a self-contained unit with a
small diesel locomotives for fuel saving, with a small diesel engine coupled
with compressor and alternator for battery charging. It has its own set of
controls, accessories and is integrated to the existing control system of
locomotive. In APU System, Main Engine shuts down and small 25 HP
Engine starts and charges batteries and air brake pipes, when locomotive
idles for more than 10 minutes. The diesel engine of APU consumes only
3 liters of diesel per hour in comparison to 25 liters by the main engine
of the locomotive. Expected savings per loco fitted with APU is `20 lakh/
year on account of savings in fuel oil only. APU units have been fitted in
all the new diesel locomotives being manufactured at Marhowra plant.
Afforestation
During 2023-24, Railway did mass plantation of 75.92 lakh trees.
Further, railways are making all efforts to plant more and more trees.
Besides, railway land is also licensed to railway employees belonging
to Group ‘C’ and ‘D’ category under Grow More Food scheme, for growing
Automatic Coach Washing Plants
vegetables, crops etc.

74 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Personnel AVERAGE ANNUAL WAGE
PER EMPLOYEE

(₹) 13,86,702
13,56,900

Industrial Relations 14,00,000

12,48,863

Industrial Relations on Indian Railways remained cordial throughout 10,50,000

the year 2023-24. Recognized Federation/Unions have participated in all

important meetings resulting in effective and meaningful involvement of 7,00,000

Railway Servants in achieving the corporate objectives of Indian Railways.

3,50,000

Number of personnel
Group-wise and Department-wise break-up of Railway employees 0
2021-22 2022-23 2023-24
(excluding MTP/Railways) as on 31-03-2024 vis-a-vis 31-03-2023 are as
follows:
Group-wise break-up As on 31-3-2023 As on 31-3-2024
Group A 10,390 9,983
Group B 7,425 7,048
Group C
(i) Workshop & Artisan 1,20,339 1,22,917
(ii) Running 1,49,026 1,53,661
(iii) Others 9,02,435 9,58,571
Group D
(i) Workshop & Artisan $ $
(ii) Others $ $
Total 11,89,615 12,52,180
$ Erstwhile Group D is merged in Group C

Department-wise break-up
Administration 14,320 14,606
Personnel 20,169 21,298
Accounts 19,453 18,517
Engineering 2,74,112 3,02,643
Signal and Telecom 60,965 63,164
Transportation 1,47,746 1,64,213
Commercial 69,667 74,913
Mechanical Engineering 2,75,161 2,74,101
Stores 15,575 15,922
Electrical 1,97,193 2,10,247
Medical 29,316 27,808
R.P.F. 65,624 63,869
Construction - -
Gati Shakti 314 879
Total 11,89,615 12,52,180
Training of IR officers under The Mission
Karmyogi

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 75

 Wage Bill
Wage bill including pension etc. at `1,73,639.99 crore increased by
`12,221.12 crore registering a rise of 7.57% over the previous year. The
average wage per employee was up by 2.2% from `13,56,900 per annum
to `13,86,702 per annum. The ratio of staff cost on open line (excluding
payment towards pension and gratuity) to ordinary working expenses
(excluding appropriation to DRF and Pension Fund) was 58%. The total
number of personnel as on 31st March and the average annual wage per
employee for the last two years are as follows:
Rail Soudha, SWR 2022-23 2023-24
Total number of personnel (in thousands) 1,190 1,252
Average annual wage per employee (in `) 13,56,900 13,86,702

Representation of Scheduled Castes (SCs) and Scheduled

Tribes (STs):
Representation of scheduled caste and scheduled tribe employees
on IR (excluding MTP Railways) for the year 2023-24 as compared to the
previous year is given below:
Number of SC Employees Number of ST Employees
As on As on As on As on
31-3-2023 31-3-2024 31-3-2023 31-3-2024
Group A 1,448(13.94) 1,493(14.96) 772(7.43) 809(8.10)
Group B 1,225(16.50) 1,235(17.52) 517(6.96) 536(7.60)
Group C# 1,97,830(16.88) 2,07,674(16.81) 91,468(7.81) 95769(7.75)
Grand Total 2,00,503(16.85) 2,10,402(16.80) 92,757(7.80) 97114(7.76)
# Including erstwhile Group ‘D’
Note: Figures mentioned in brackets indicate the percentage of SCs/STs to total number of employees.

A fully dedicated reservation cell exists at the level of Ministry/

Railway/Zones/ Divisions/Workshops/Production Units, for dealing with the
reservation matters and to look after the grievances of SC/ST employees
relating to their service matters.

Railway Recruitment Boards

During 2023-24, 11,926 candidates have been empanelled against
various Group ‘C’ posts (excluding Level 1).

Productivity Linked Bonus

For the financial year 2023-24, all eligible non-gazetted employees of
the Indian Railways (excluding RPF/RPSF Personnel) have been sanctioned
Productivity Linked Bonus (PLB) for 78 days. This benefited about
11,72,240 Railway employees. Further, about 62,349 Group ‘C’ RPF/RPSF
Personnel have been sanctioned ad-hoc-bonus equivalent to 30 (thirty)
days emoluments for the year 2023-24.
PLB and ad-hoc bonus both have been paid on ceiling of `7,000/-
p.m. Financial implication for PLB and ad-hoc bonus was approximately
`2,028.57 crore and `43.07 crore respectively.

76 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Human Resource Development (HRD) and Manpower NUMBER OF EMPLOYEES
Planning
(THOUSAND)

Human Resource Development strategies on Indian Railways have 1,400

1,213 1,190
1,252

been reoriented towards enhancing competitiveness in the context of internal

and external changes. In addition to in house training facilities, railway men
1,050

are provided specialized training in other institutions in India and abroad. 700
Indian Railway employees are also encouraged to enhance their knowledge
and skills by acquiring higher educational qualifications in the specified areas 350

relevant to their work by granting financial incentives. Efforts to improve

the basic infrastructure for training are a continuous process. Manpower 0
2021-22 2022-23 2023-24

planning system has been redesigned to regulate manpower intake with

reference to emerging operational and business needs.
2. On Indian Railways, its 08 Centralized Training Institutes, located
across the country cater to the training needs of Indian Railway Officers.
These Centralized Training Institutes, apart from imparting probationary
training also cater to the various specialized training needs of railway Officers.
They conduct courses on General Management, Strategic Management as
well as functional area for serving Officers. Need-based special courses
are also conducted by CTIs for IR, non-railway organizations in India as
well as trainees from abroad and the same have been very appreciated.
The training programmes emphasize on learning with a purpose and
professional approach. In addition to in-house faculty, outside experts with
diverse experience in business, industry and government are invited to
relate academic concepts with practical problems to address the changing
needs.
2.1. Training needs of non-gazetted staff are being taken care of by
Training Centers at Zonal and divisional level. Mandatory training has been
prescribed at different stages in an employee’s career especially for staff
belonging to the safety and technical categories. In fact some categories of
staff overdue for refresher training are taken off duty, till completion of the
said training. Efforts are constantly made to improve the living conditions
in the hostel, provide better messing facilities, strengthen facilities for
recreational and cultural activities, making good the deficiencies in respect
of training aids and also upgrading the Model Rooms with working models,
see through models etc.
2.2. Apprenticeship training is also being given to develop skilled manpower
for industry by using training facilities available in the establishments
without putting any extra burden on exchequer to set up training
infrastructure. Persons after undergoing apprenticeship training can easily
adapt to industrial environment at the time of regular employment. Indian
Railways have also been awarded “CERTIFICATE OF APPRECIATION”
for outstanding contribution towards engagement of apprentices.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 77

 2.3. Multidisciplinary training centers have been setup where cross-
functional competencies could be imparted to railway employees from
different functional areas.
3. In view of technological upgradation and changed job requirement,
there was a need to review the existing training modules of all the
departments. Therefore, the existing training modules of all the departments
viz. Traffic, Commercial, Electrical, Civil, Mechanical, Signal & Tele and
Finance were reviewed, updated and uploaded on Railway’s website. These
training modules have been converted into online mode and the same have
been uploaded.
3.1. Further, MoR has also rolled out Government (DoPT)’s initiative –
“Mission Karmayogi” on entire IR. Under this initiative, an online learning
portal – iGOT Karmayogi Platform has been envisaged, which offers its on-
boarded officials a variety of courses, available in self-pace mode, to skill/
re-skill/up-skill themselves free of cost on anytime, anywhere basis. Railways
Railway Personnel represiting India at
19th Asian Games have maximum no. of on-boarded officials on the platform. Various i-GOT
related railway statistics are as follows:
• No. of on-boarded officials – 10 lacs+ (80.66%)
• No. of officials enrolled in min. 01 course – 1,22,908 (12.19%)
• Total course enrollments – 7,63,580
• Total course completion – 5,10,031
• No. of railway courses on iGOT – 36
During 2023-24, a total 64,338 Gazetted 5,19,566 Non-gazetted Staff
underwent different types of training programmes.
Number of Gazetted Staff Trained During 2023-24

CTIs Year 2023-24

NAIR 18,128
IRIEEN 2,400
IRIMEE 2,664
IRITM 2,657
JRRPF 29,610
IRISET 4,332
IRICEN 3,440
IRIFM 807
TOTAL 64,338
Indian Railway Medical Service
Indian Railway Medical Service was primarily constituted to look after
the health of Railway employees. It also provides medical facilities to the
family members and dependents of the employee, retired employee & their
family members and dependents as per pass rules.

78 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 With a sanctioned strength of 2,572 Medical Officers and 37,087
paramedical staff it is the largest industrial health services in the world. It is
running 24x7 round the year, with 129 hospitals & 586 health units having
approximately 14,000 indoor beds spread throughout the length & breadth
of country. It attends to nearly one crore beneficiaries.
Besides curative services, Indian Railway Medical Service provides:
- Preventive, Promotive, Occupational & Industrial health, Public health
services also. It also plays a significant role in monitoring the quality of water Training under Mission Karmyogi
& food within Railway premises.
Ayushman Bharat Pradhan Mantri-Jan ArogyaYojana has been
implemented the Railway Hospitals. As on date, 91 hospitals have been
opened for AB PM-JAY beneficiaries.
Thirteen of our zonal hospitals are functioning as institutions for
training for the very prestigious DNB program in most of the specialties and
some super specialties.
Other activities carried out by IRHS are providing first aid to
travelling passengers, attending Railway accidents, colony sanitation, and
implementation of Food Safety Standards Act (FSSA), various National
Health Programes and providing post-graduation training & study program.
Our health services inspire great confidence amongst the beneficiaries.
Covid treatment and vaccination is being done in Railway hospital.
98 PSA Oxygen generation plants have been installed and commissioned
in Railway hospitals. More than 21 lakhs beneficiaries have been given first
dose of Covid vaccination and more than 19 lakhs their second dose.

Performance Statistics (2023-24)

Total OPD Cases attended 1,91,94,533
Total Indoor cases admitted 5,30,017
Total no. of surgeries performed 1,33,226
Percentage of man days lost due to sickness 1.64
No. of New Candidates examined for fitness 31,055
No. of employee examined under Periodical medical 1,64,446
Examination (PME)
No. of food samples collected/ found faulty 4,666 / 114
Water sample for residual chlorine tested/ fit 11,57,406/10,62,855
Water sample for bacteriological tested/fit 77,449 / 73,609
No. of sick passengers attended by Railway Doctors 95,034
No. of Children immunized 12,626
Wellness assurance camp 13,941
Total no. of persons examined in the multipurpose 5,16,722
health drives above

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 79

 Staff Welfare
IR’s welfare schemes cover a wide spectrum of activities in the areas
of education, medical care, housing, sports, recreation and catering.
Staff Benefit Fund is an important channel for providing additional
facilities to Railway employees and their families in the sphere of education,
recreation, Medicare, sports, scouting and cultural activities. Dispensaries
under the indigenous systems of medicine, viz. Ayurvedic and Homeopathic,
are run with the help of this Fund.
Approximately 37.60% staffs have been provided with railway
quarters, as on 31.03.24. In total, 4,441 staff quarter were electrified during
2023-24.
Cooperative Societies of various types are functioning on Indian
Railways. These Cooperative Societies are either registered with Central
Registrar of Cooperative Societies, then Ministry of agriculture, Department
of Agriculture and Cooperation, Now Ministry of Cooperation or Registrar
of Cooperative Societies of the State concerned in which they are operating.
The affairs of such societies are governed by Multi State Cooperative
Societies Act 2002. Railway Administration has no jurisdiction over the
administrative, financial, managerial, appointment & service matters of
the employees of the Society. Railways only provide certain facilities &
concessions to these Cooperative Societies as per the provisions of Chapter
XXIII of IREM Vol.II. As per available record, at present, there are 55 Thrift
and Credit Societies, 75 Railway Men’s Consumer Cooperative Societies,
10 Labour Cooperative Societies and 04 Railway Men’s Housing Societies
functioning on Indian Railways during 2023-24.

Pension Adalats
In accordance with the directives of Department of Pension &
Pensioners’ Welfare (DoP&PW), instructions have been issued to Zonal
Railways & Production Units to conduct Pension Adalat annually on Zonal
level and quarterly at Divisional level to examine & settle grievances of
pensioners. Everry effort is made for on the spot settlement of these cases.
A total number of 3,538 cases were taken up in the Pension Adalats held in
the month of December, 2023.

Railway Minister’s Welfare and Relief Fund

The Fund provides financial assistance and relief in deserving cases
to Railway employees and their families in the time distress, such as arising
from natural calamities, prolonged illness, sudden death, etc.

Railway Schools
Indian Railways runs and manages sixty nine (69) Railways Schools,
besides one (01) Degree College at Lallaguda, Secunderabad. These schools
are being operated purely as a Staff Welfare measure and provide quality
education at subsidized cost to the wards of Railway employees as well as
non-Railway wards. In addition to this, ninety three (93) Kendriya Vidyalayas
are also functional on Railway premises catering to the educational needs of
students residing in the vicinity of these schools.

80 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

The notable achievements of Indian Railways sports persons
in the field of sports at International and National levels
during 2023-24
I. At International Level
 Indian Railways Wrestler (Men/Women) Shri Rupin (WR) won Silver
Medal, Shri Vikas and Shri Sunil Kumar won Bronz Medals in Greco
Roman Style and Ms. Nisha Dahiya (NWR) won Silver Medal & Shri
Aman (NR) won Gold Medal in Free Style at Astana (Kazakhstan) in
Asian Wrestling Championship held from 9th to 14th April, 2023.
 Indian Railways Weightlifting player Ms. S.Bindyarani Devi (NFR) won
Silver Medal, AWF Asian Senior Championships held at Jinju (Korea)
from 3rd to 12th may, 2023.
 The Indian Railways Snooker player Shri Kamal Chawla (WCR) won
Gold and Bronze Medal in the Asian Snooker Championship held at
Iran from 16th to 25th June, 2023.
 The following Indian Railways Cycling player Shri Ronaldo Singh
(NFR) won Silver Medal in the Senior Asian Cycling Championship
held at Nilai (Malaysia) from 14th to 19th June, 2023.
 Indian Railways Table Tennis player Ms. Sutirtha Mukherjee (SER) won
Gold Medal in the Women’s Doubles event of WTT Contender Table
Tennis Tournament held in Tunis (Tunisia) from 20th to 25th June,
2023.
 The Indian Railways Kabaddi (Men) players/official represented the
country in the 11th Asian Kabaddi Men Championship held at Bushan
from 25th to 30th June, 2023 and won Gold Medal.
 The Indian Railways Athletics players won Four (04) Gold Medals, Six
(06) Silver Medals and three (03) Bronze Medals in the Asian Athletics
Championship held at Bangkok from 12th to 16th July, 2023.
 Indian Railways Weightlifters won Six (06) Gold Medals and two (02)
Silver Medals in the 2023 Commonwealth Senior (Men & Women)
Weightlifting Championships being held at Noida (UP) from 12th to
16th July, 2023.
 Indian Railway Bridge (Men) players represented the country in the
18th World Youth Bridge Championship 2023 held at Netherland from
31st to 07th August, 2023 and Indian team won Bronze Medal.
 Indian Railways Shooting player Shri Akhil Sheoran (NR) won Bronze
Medal in the ISSF World Championship held at Baku (Azerbaijan) from
14.08.2023 to 01.09.2023.
 Indian Railways Gymnastic player Shri Ashish Kumar (NCR) won
Bronze Medal in the FIG International Phraos Cup 2023 held at Cariro
(Greece) from 18.08.2023 to 20.08.2023.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 81

  Indian Railways Cycling team got overall third place in the 14th USIC
(World Railways) Cycling Championship held in Mols Bjerg, Denmark
from 7-11 September, 2023.
 Indian Railway Gymnastic player Ms. Pranati Nayak (CLW) won
Bronze medal in the Vaulting Table Event of World Challenge Cup
Gymnastic Tournament held in Szombathely (Hungary) from 8th to
10th September, 2023
In 19th Asian Games 2022 held at Hangzhou (China) from 23rd
September, 2023 to 8th October, 2023 the contribution of Railway
sportspersons in the Country’s medal tally in the Asian Games 2022 has
been significant. Out of total 107 medals won by India, Railway bagged
22 medals. They have contributed 08 Gold, 07 Silver and 07 Bronze
Medals. The performance of Railway players have been remarkable.
The names of the Gold Medals winners are Shri Rajesh R –
Athletics 400 M Relay team; Ms. Parul Chaudhary- 5000 M; Ms. Annu
Rani – Javelion Throw; Shri Akhil Sheoran and Swapnil Suresh Kusale
– 50 m 3 Position Shooter; Shri Amit Rohidas and Shri Jarmanpreet
Singh – Men Hockey team players; Shri Nitin Rawal, Shri Sunil Kumar,
Shri Parvesh and Shri Nitesh – Men Kabaddi team players; Ms. Pooja,
Ms. Ritu Negi-Women Kabaddi players; Ms. B Anusha, Ms. Rajeshwari
Gayakwad & Kanika Ahuja – Women Cricket players; Silver Medals
winners are Shri Sumit Mukherjee – Men Bridge team player; Shri Ajay
Kumar Saroj – 1500 M Athletics player; Shri Rajesh R – 400m Mixed
Relay Athletics player; Ms. Parul Chaudhary – 3000M SC; Shri Vithya
Ramraj – 400m Mixed Relay and 4x400m Relay Athletics player; Ms.
Jyothi Yarraji- 100m Hurdles; Ms. Prachi-4x400m Relay; Shri Mithun
Manjunath & Shri Sai Pratheek K – Men Badminton team player;
Bronze Medal are Ms. Sutirtha Mukherjee – Women Doubles Table
Tennis player; Shri Aman – Wrestler; Ms. Kiran – Wrestler; Shri Sunil –
Wrestler; Shri Vithya Ramraj – 400m Hurdles; Ms. Priti – 3000m SC;
Ms. P. Sushila Chanu, Ms. Deep Grace Ekka, Ms. Neha, Ms. Nisha,
Ms. Novneet Kaur, Ms. Nikki Pradhan, Ms. Monika, Ms. Lalremsiami,
Ms. Sangita Kumari, Ms. Vandana Katariya, Ms. Salima Tete – Women
Hockey team players;
 The following Indian Railway Hockey (Women) players represented
the country in the Women’s Asian Champion Trophy held at Ranchi
(Jharkhand) from 27th to 05th November, 2023 and won Gold Medal.
 Indian Railway shooting player Shri Akhil Sheoran (NR) won Gold
medal in the Asian Championship Rifle / Shooting Championship held
at Jakarta from 05th to 18th January, 2024.
 Indian Railway Gymnastic player Ms. Pranati Nayak (CLW) won
Bronze medal in the FIG Apparatus World Cup 2024 held at Cairo
(Egypt) from 15th to 18th February, 2024.

82 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 Indian Railway Grand Master Chess player Shri Deepan Chakkaravarthy
(ICF) won Bronze medal in the Commonwealth Chess Championship
held at Malaysia from 20th to 27th February, 2024.
 Indian Railway Weightlifter Ms. Bindiyarani Devi (NFR) won Bronze
medal in the IWF World Cup 2024 held at Phuket (Thailand) from 28th
March to 11th April, 2024.
II. At National Level
During 1st April, 2023 to 31st March, 2024, Indian Railways teams
participated in total 56 National Championships. Out of which IR was
3rd Position in 03 Championships, Runners-up in 14 Championships and
Winners in 22 Championships.

III. Following Railway players have been honored with

National Sports Awards during 2023-24:
S. No. Name Game Award Rly.
(i) Ms. Parul Chaudhary Athletics Arjuna Award WR
(ii) Shri Sunil Kumar Wrestling Arjuna Award NWR
(iii) Ms. Ritu Negi Kabaddi Arjuna Award SCR
(iv) Ms. P. Sushila Chanu Hockey Arjuna Award CR

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 83

 Welfare, Development and
Empowerment of Women
Activities focussing on welfare of women on Indian Railways
Indian Railways is unquestionably the largest civil employer in
International Womens Day Clebration by the country. As on 31st March, 2024, IR has a workforce of 12,52,180
SWR
employees out of which 99,809 are women employees. A wide range of
women oriented welfare measures including regular conduct of Seminars,
Camps and Training Programmes with specific financial assistance from SBF,
have been undertaken on Indian Railways. A number of Creches, Changing
Rooms, Tiffin Rooms and separate Rest Rooms have been made available
at workplaces/offices for the children of employees. SBF Committees
have a policy of rewarding meritorious women employees by giving Cash
Award during celebration of International Women’s Day at Headquarters
as well as Divisions. In addition, Handicraft Centres are being operated to
impart vocational skills like stitching, weaving, beauty culture and making
stationery items, etc., as a Welfare measure for female members of Railway
employees’ families; with a view to help them get wider career opportunities
or self-employment. A specific outlay of `3.26 crore was earmarked for
“Women Empowerment Activities” under SBF in the Budget for FY 2023-
24, in addition to the residual amount of `8.62 crore already at the disposal
of ZRs/PUs as on 01.04.2023.
To improve work environment for women employees, Internal
Complaint committees (ICC) have been formed at various levels to address
complaints relating to sexual harassment. Further, a centralized platform
namely, “SHE-BOX” portal has been launched under the aegis of The
Ministry of Women and Child Development with the details off ICC for
monitoring complaints of sexual harassment of women at workplace.

Facilities to Female Passengers

¾ A reservation quota of six berths in sleeper class in long distance Mail/
Express Trains and a reservation quota of six berths in 3AC class of all
Rajdhani/Duronto/Fully Air Conditioned / Express Trains have been
earmarked for female passengers irrespective of their age, travelling
alone or in a group of female passengers.
¾ Accommodation is also earmarked for female passengers in the
unreserved coaches of Mail/Express trains.
¾ Separate compartments / coaches have been earmarked in suburban
trains for exclusive use of female passengers.
¾ Ladies special services are operated on the suburban sections of
Mumbai, Kolkata, Secunderabad and Chennai as well as on the
Delhi-National Capital Region (NCR) sections.

84 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Safety and Security to Women Passengers
To provide safety and security of women passengers in trains, an
initiative has been taken by Railway Protection Force (RPF) in South Eastern
Railway launching a Pilot Project “Meri Saheli”. Considering its success in
instilling a sense of security among women passengers, this initiative was
rolled over across the Indian Railways network.
Dedicated teams of lady RPF personnel have been formed for its Women's Day Celebrations, NR
implementation. Presently, 230 RPF teams are being deployed for this
purpose covering more than 400 trains’ average daily over the Indian
Railways network. The RPF posts falling enroute are also informed well in
advance about the movement of lady passengers travelling alone and are
kept on high alert to attend to any situation. TABs are being provided to
them for quick response & ease of doing from Nirbhaya Fund.
Additionally, to enhance and ensure security of women, frequent
Drives are conducted against entry of male passengers into the compartments
reserved for ladies under operation Mahila Suraksha. With an aim to
improve it further, feedback from the lady passengers are also taken
to analyse the achievements & shortcomings of this initiative.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 85

 Facilities to Divyangjan
The Right of Person with Disabilities Act, 2016, was promulgated by
Government of India to ensure equal opportunities to Divyangjan and their
full participation in nation building. The implementation of the provisions
of the Act requires a multi sectoral collaborative approach of all Ministries of
the Central/State Government including the Ministry of Railways.
Reservation in trains
Lifts as Passenger Amenities ¾ A reservation quota of four berths in sleeper class, four berths in 3AC
or 3E (The class out of these two i.e. 3E/3A in which quota is to
be earmarked can be decided by Zonal Railway concerned keeping
in view the number of coaches of that class available in the train),
four seats in reserved Second Sitting (2S) & air-conditioned Chair
Car (CC) (in those trains which have more than two coaches of
those classes) and four berths in SLRD coach of Garib Rath Express
trains has been earmarked in all trains running on non-suburban
sections for Persons with Disabilities (PwDs) irrespective of the fact
that concessional facilities are available or not for PwDs. The person
accompanying the PwDs as escort is also allotted the berth out of this
quota. Instructions have also been issued to earmark four berths in
LSLRD coaches being attached in fully reserved trains like Duronto
Express trains for PwDs.
Separate Reservation Counters
Separate counters are earmarked at various Passenger Reservation
System (PRS) centers for dealing with the reservation requisitions received
from Persons with Disabilities (Divyangjan), Female Passengers, Senior
Citizens, Ex. M.Ps, MLAs, accredited journalists and freedom fighters, if
the average demand per shift is not less than 120 tickets. In case there
is no justification for earmarking of an exclusive counter for any of these
categories of persons including Persons with Disabilities (Divyangjan) or
senior citizens, one or two counters depending upon the total demand are
earmarked for dealing with the reservation requests for all these categories
of persons.
Concession in Rail fare to Persons with Disabilities
(Divyangjan) passengers
1. Orthopedically Handicapped /Paraplegic persons who • 75% in 2nd, SL, Ist Class, 3AC, AC
cannot travel without escort – for any purpose. However, Chair Car.
can book ticket with or without escort. • 50% in Ist AC and 2AC.
2. Mentally retarded persons who cannot travel without • 25% in 3AC and AC Chair Car of
escort – for any purpose. However, can book ticket with Rajdhani/Shatabdi trains
or without escort. • 50% in MST* and QST**.
3. Persons with visual impairment with total absence of • One escort is also eligible for same
sight travelling alone or with an escort for any purpose. element of concession.
4. Persons with hearing and speech impairment totally • 50% in 2nd, SL and Ist Class
(both afflictions together in the same person), travelling • 50% in MST and QST.
alone or with an escort – for any purpose. • One escort is also eligible for same
element of concession.
*Monthly Season Ticket **Quarterly Season Ticket

86 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Additional Facilities
¾ Instructions already exist for provision of Wheel Chair for the use
of Persons with Disabilities (Divyangjan), old aged people, etc.
at stations. The Wheelchairs are provided by Railways on its own
cost and are given to attendants of the Persons with Disabilities
(Divyangjan), old aged people absolutely ‘free of cost’ to escort them
from and to the trains. However, whenever attendants are not willing
or available, porters (Sahayaks) can be hired on pre-fixed nominal rate
to escort the Persons with Disabilities (Divyangjan) etc. Information
in this regard are displayed at prominent places in railway station Escalators as Passenger Amenities
premises. Porterage charges for carriage of Persons with Disabilities
(Divyangjan), old aged people, sick persons etc. on wheel chair varies
from station to station as fixed by Zonal Railways.
¾ Battery operated cars have been provided at some stations to help
Divyangjans and senior citizens.
¾ In allotment of STD/PCO booths at Railway Stations, 25% booths
have been reserved for Persons with Disabilities (Divyangjan)
(including blind) with disability of 40% and above.
¾ RPF is consistently working on providing hassle-free atmosphere
to specially abled (Divyangjan) persons in their journey through
railways. ‘Operation Sewa’ is a dedicated initiative undertaken for
this purpose, where RPF personnel assist the elderly citizens, women,
Divyangjan and sick/injured persons in their travel through trains and
provide all possible help to them in boarding and de-boarding trains,
met their emergent needs like Wheel Chairs, Stretcher, Medical Help,
providing Ambulance, Medicine etc.
¾ During the FY 2023-24, more than 43,800 Divyangjan Persons
were provided assistance by RPF and further during the Financial
Year 2023-24, 67,318 cases have been registered with the arrest
of 68,057 persons and 35,787 cases were registered with arrest of
36,241 persons in FY 2024-25 (April-July, 2024) found travelling
unauthorized in coaches reserved for Divyangjan .
¾ Train Passengers in need (including Divyanjgjan) can seek assistance
by making calls/complaints on Rail Madad portal directly or through
Helpline Number 139 (Integrated with Emergency Response Support
System no. 112). Their concern is addressed on an urgent basis and
necessary action/assistance is provided to them.
¾ RPF is also available on social media platform i.e. Twitter, Facebook,
Instagram, Koo etc. round the clock to receive and resolve security
related complaints and other grievances of the passengers.
¾ In order to ensure safe and secure journey of Divyangjan, RPF
takes action against persons found unauthorzedly traveling in
the compartment reserved for Divyangjan under ‘Operation
Uplabdh’.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 87

 Special Coach Design
Indian Railway facilitate a separate compartment earmarked for
Persons with Disabilities (Divyangjan) in last vehicle LSLRD/SLRD (Second
Class cum Luggage cum Guard Van & Disabled Friendly compartment)
marshaled in almost all Mail / Express trains operating with both Linke
Hofmann Busch (LHB) & Integral Coach Factory (ICF) coaches. These
coaches have wider entrance door, wider berths, wider compartments,
larger lavatory with wider door, wheel chair parking area, etc. Inside the
toilets, additional grab rails on the side walls for support and wash basin and
mirror at suitable height are also available. It is also endeavored to have at
least one such coach in each Mail/Express train.
Additionally, for facilitating the visually impaired travelers, integrated
Braille signage, i.e. Signage superimposed with Braille scripts have also
been provided in all the newly manufactured coaches. Further, retro-fitment
of the same in existing coaches is also continuing in a phased manner.
The State-of-art Vande Bharat Trainsets have also been designed
keeping in view the needs of Divyangjans. The first and last coaches (DTCs)
of Vande Bharat trainsets have special provisions for Wheel Chair with
wider entrance, parking arrangement & space for easy maneuvering. The
toilets in these coaches are also Divyangjans friendly with additional grab
handles, wider space etc. All the important instructions and seat numbers in
Vande Bharat trainsets have also been provided with Braille Signage.
To further facilitate the ease of access into the coaches provision of
light-weight modular ramps is also under progress. It is the endeavor of
the Indian Railways to provide best in class facilities to make the travel
experience of each and every passenger a memorable one.
Amenities at Railway Stations
Indian Railways is committed to make its stations and trains accessible
for Person with Disabilities (Divyangjan) as part of “Sugmya Bharat
Abhiyan” or “‘Accessible India Campaign” of Government of India to fulfill
the mandate as outlined under Rights for Persons with Disabilities (RPWD)
Act,2016. Improvement/augmentation of amenities including those for
differently abled passengers (Divyangjan) at railway stations is a continuous
and ongoing process.
In this connection, “Guidelines on accessibility of Indian Railway
stations and facilities at stations for differently abled persons (Divyangjan)
and passengers with reduced mobility” has been circulated in 2020 for
implementation over Indian Railways and notified in the Gazette of India
on 13.11.2023. The comprehensive accessibility guidelines are composed
of the following sections:

88 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

I. Information System Accessibility
(a) Webpage/websites of Railway/IRCTC
(b) Mobile App
(c) Public Announcement Systems
(d) Station Signage System Design
II. Station Accessibility
(a) Accessible Parking
(b) Ticket and Enquiry Counters
(c) Help Booths-Assistance point for Divyangjan
(d) Security Check
III. Platform Accessibility
(a) Toilets
(b) Drinking water booths
(c) Eateries and Cafeteria
IV. Inter-Platform Transfer
(a) Subway
(b) Foot Over Bridges(FOB)
(c) Elevators
V. Train/Coach Accessibility
(a) Train Coach and Platform Interface
(b) Coach Exteriors
(c) Coach Interiors and Seating
(d) Coach Amenities, Accessible Toilets, Divyang Friendly Coaches
(e) Emergency Evacuation
VI. Monitoring & Feedback Mechanism
(a) Monitoring Mechanism
(b) Feedback Mechanism
Recruitment on IR
As regards direct recruitment from open market for non-gazetted posts
is concerned, Railway complies with the RPwD Act, 2016 which provides
for reservation of four percent of the total number of vacancies in cadre
strength in each group of posts i.e. C and D for persons with benchmark
disabilities (PwBD) of which, one percent each shall be reserved for PwBD

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 89

 under clauses (a), (b), (c) and one percent, for PwBD under clauses (d) to
(e), that is;
(a) Blindness and low vision (1%).
(b) Deaf and hard of hearing (1%).
(c) Locomotor Disability (OA, OL, OAL, BL, BA) including leprosy cured,
cerebral palsy, dwarfism, acid attack victims and muscular dystrophy
(1%).
(d) Autism, Intellectual Disability, specific learning disability and mental
illness; and
(e) Multiple Disability from amongst (a) to (d) including deaf-blindness
(1%).
For open market recruitment in non-gazetted posts on Railways,
following exemptions/relaxations are also provided to PwBD candidates:
(i) Candidates belonging to PwBDs are charged `250 only as exam fee
(compared to `500 from non-exempted category) and that too is
refunded if they appear in the written exam.
(ii) When vacancies are reserved for PwBDs and full panel for PwBDs
cannot be made with the minimum qualifying percentage marks of
each category, viz, UR,SC,ST,OBC-NCL, a relaxation of upto 2 marks
in the minimum qualifying marks prescribed for the community will
be allowed.
(iii) Upper age limit relaxation of 10 years is given to PwBD candidates in
addition to community-wise age relaxation.
(iv) PwBD candidates are exempted from appearing in Physical Efficiency
Text (PET) conducted for Level-1 recruitment exam.
(v) PwBD candidates of several disability categories are also provided
assistance of Scribes for appearing in recruitment examinations.
(vi) Special attention is paid to making the examination centre divyangjan
friendly such as ramps, seating arrangement in the ground floor etc.
Visually impaired candidates are allowed to use Tailor frame, Braille
slate with paper.
Consequent upon implementation of Right of Persons with Disabilities
Act, 2016 raising the reservation from 3% to 4% and expanding the scope of
Functional Classification of disabilities for provision of reservation, Ministry
of Railways has suitably implemented the same with approval of competent
authority. Reservation for new categories of Leprosy Cured and Acid Attack
victims as identified by RPwD Act, 2016 is also being provided for Direct
Recruitments to Group ‘A’ posts.

90 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Security
The Railway Protection Force (RPF) has been constituted under the
RPF Act, 1957 (as amended in the year 1985 and 2003) for better protection
and security of railway property, passenger area, passengers and matters
connected therewith. RPF is headed by an officer of the rank of Director
General, who functions under the Ministry of Railways.
RPF is empowered under the ‘Railway Property (Unlawful Possession) Children rescued, RPF
Act, 1966’ to deal with cases of theft, dishonest misappropriation and
unlawful possession of railway property. RPF is also empowered under the
Railways Act, 1989 to deal with offences related to roof traveling, touting,
unauthorized entry into coaches earmarked for ladies, unauthorized vending,
trespassing, etc. Further ambit of powers of RPF has been enhanced by
the Central Government to exercise the powers and perform the specified
duties under sections 42 and 67 of “The Narcotic Drugs and Psychotropic
Substances Act, 1985” and under section 25 of “The Cigarettes and other
Tobacco Products (Prohibition of Advertisement and Regulation of Trade
and Commerce, Production, Supply and Distribution) Act, 2003” within the
areas of their respective jurisdiction respectively.
The administrative set-up of the Railway Protection Force is in
sync with the administrative set-up of the Indian Railways. In addition, a
special formation called Railway Protection Special Force (RPSF), which
is organized on Battalion pattern, provides specialized service to assist the
RPF in zonal railways. At present, there are 15 battalions of RPSF located
in various parts of the country, including one Mahila Battalion and one
Commando battalion (CORAS).
Separate specialized intelligence units, viz. Special Intelligence
Branch (SIB) and Crime Intelligence Branch (CIB) also function at
Divisional as well as Zonal Railways for collection of special and criminal
intelligence respectively. Besides above, Stores, Dog Squad and Band are
other specialized units of the Force and located at Divisional, Battalion and
Zonal levels, as per requirements of the Force.
On 14.08.2019, Hon’ble Minister of Railways inducted the first
Commando force for railways: CORAS (Commandos for Railway Security).
Comprising RPF and RPSF personnel, the CORAS in distinctive uniform is
armed with bullet-proof jackets, helmets, sophisticated arms etc. CORAS
commandos have undergone training programmes, including basic and
advanced commando courses with specialization in handling landmines
and improvised explosive devices, hostage rescue, sniping and breaching.
The unit is being envisaged as a responder for any situation pertaining to
damage, disturbance, disruption of train operations, attack/hostage/hijack,
and disaster situations in railway areas. Though ‘Police’ and ‘Public Order’
are State subjects under the Seventh Schedule to the Constitution of India
and, therefore, State Governments are responsible for prevention, detection,
registration and investigation of crime and maintenance of law and order on
Railways through their law enforcement agencies viz. Government Railway
Police (GRP)/District Police. Railway Protection Force (RPF) supplements
the efforts of GRP/District Police to provide better protection and security to
railway property, passenger area and passengers and for matters connected
therewith. Cases of damage, destruction of government property including
railway property are registered and investigated by the concerned GRP/State

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 91

 Police under IPC & others Acts. Also, the administrative expenses incurred
on GRP are shared by Central Government and State Government.

Round the clock security related assistance to passengers by

RPF
• Railway Helpline- Train Passengers can seek assistance by making
calls/complaints on Rail Madad Portal directly or through Helpline
Number 139 (integrated with Emergency Response Support System
no. 112). Their concern is addressed on an urgent basis and necessary
action/assistance is provided to them.
• Twitter- Complaints/suggestions, relating to Security, received through
MR Twitter handle @RailMinIndia and @RailwaySeva, are swiftly
attended and necessary follow-up action is initiated.
Details of complaints attended over Twitter and Helpline No.:
Under the Meri Saheli campaign
Year No. of complaints No. of complaints attended
attended on Twitter on Helpline No.

FY 2023-24 25,782 3,09,952

FY 2024-25 (upto Aug.) 11,304 1,99,633

Efforts made to strengthen Railway Security

In order to provide safe and secure journey to train passengers,
surveillance is kept through CCTV cameras provided at a number of coaches
and at stations. To provide security & facilitation to Railway passengers,
various initiatives have been undertaken to boost the confidence & sense of
security among all stake holders of Indian Railways including passengers by
Team RPF. RPF is performing duties and responsibilities entrusted to them
with full dedication and commitment all over India.
a) Operation “Nanhe Faristey” (Rescue of children):- RPF
undertakes the noble cause of identifying and rescuing children in need
of care & protection who are lost/separated from their family due to
various reasons.
Year No. of children’s rescued by RPF
FY 2023-24 11,040
FY 2024-25 (upto Aug.) 7,791

b) Operation ‘Yatri Suraksha’:- RPF provides special attention

towards the security and safe travel of passengers through the railways.
RPF is also available on call (Railway helpline 139 and other social
media forums i.e. Twitter, facebook, Instagram etc.) round the clock to
receive and resolve security and other grievances of passengers. RPF
has arrested criminals and handed over them to concerned GRPs for
further legal action.
Year No of IPC Cases No. of persons
detected arrested
FY 2023-24 2,901 3,197
FY 2024 –25 (upto Aug.) 1,911 2,194

92 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

c) Operation “Amanat”:- RPF personnel helps in securing of passengers’
belongings, which are left behind by passengers in rush to board the
train or forgotten by them in train/station. RPF has detected cases
of left behind passengers’ luggage and handed over them to the right
person under operation Amanat.
Year Retrieval of left Value of recovered
behind luggage property
(` in crore)
FY 2023-24 35,776 58.2
FY 2024–25 (upto Aug.) 16,909 29
Operation Meri Saheli
d) Operation “Jeevan Raksha”:- Life of passengers were saved due
to alertness and swift action by RPF at platforms, railway track and
trains under operation Jeevan Raksha wherein passenger in hurry tried
to board/de-board a moving train and slip/fall with the risk of coming
under the wheels of train or tried to commit suicide deliberately coming
in front of a running train.
Year Saving life to reduce deaths on track
Male Female Total
FY 2023-24 2,545 1,086 3,631
FY 2024-25 (upto Aug.) 1,300 519 1,819

e) Operation “Sewa”:- RPF personnel assists the elderly citizens,

women, divyangjan and sick/injured persons in their travel through
trains and services associated therewith i.e boarding & de-boarding
trains, providing emergent needs like Wheel Chairs, Stretcher, medical
help, providing ambulance, medicine and infant food etc.
Year No. of persons (Elderly/Women/Divyangjan/
Sick/Injured/Infants) assisted by RPF
FY 2023-24 43,887
FY 2024-25 (upto Aug.) 8,303

f) Operation “Matrishakti”:- RPF personnel, especially ladies RPF

personnel, who are currently 9% (highest among uniform forces) of the
total strength of RPF, goes out of the way to help pregnant women who
go into labor during their train journeys, in childbirth under operation
Matrishakti.
Year No. of cases attended and assistance
provided in child birth
In Train In premises Total
FY 2023-24 119 76 195
FY 2024-25 (upto Aug) 50 36 86

g) Operation “AAHT” (Action Against Human Trafficking):- RPF,

being the sentinels on the national carrier with a pan India reach, has its
task cut out in nation’s fight against Human Trafficking. In order to curb
Human Trafficking through Railways, RPF has launched “Operation
AAHT” an PAN India drive in coordination with other stakeholders. In
order to have an effective mechanism to avert endeavours of the Human
traffickers, as per Circular issued in 2022, Anti Human Trafficking Units
INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 93
 (AHTU) of RPF are operational at the post level (Thana level) at more
than 750 locations over the Indian Railways. These AHTUs are in
regular touch with agencies involved in preventing human trafficking
and have assisted them in rescue of children being trafficked.
RPF has signed an MoU with Association of Voluntary Action
(a foundation of Nobel Laureate Sri Kailash Satyarthi) also known as
Bachpan Bachao Andolan on 06.05.2022 for association in capacity
building of RPF & Railway men raid, rescue and sharing of information
on Human Trafficking. On 19.03.2024, RPF has also signed a MoU
with National Commission for Women (NCW) for Preventing and
Combating Human Trafficking through providing capacity building
training organizing workshops for RPF personnel.
Making Rail Travel Secure Year No. of Trafficked Persons rescued No. of
Juvenile Adult traffickers
Total arrested
Boys Girls Male Female
FY 2023-24 892 72 13 13 990 260
FY 2024-25 482 34 39 3 558 177
(upto Aug)

h) Operation “Uplabdh”:- Procurement of railway tickets for reserved

accommodation has been a very tough task for the common man as
touts were cornering confirmed railway reservations online which has
adversely affected the availability of confirmed tickets to the common
man. RPF has been undertaking intensive and continuous action
against persons involved in touting (unauthorized carrying of business
of procuring & supply of railway tickets). Similarly in an endeavor to
enhance the feeling of security to travelling passengers, action is taken
against towel spreaders preventing entry of authorized passengers and
unauthorized entry into compartment reserved to physical challenged
persons under operation Uplabdh. Regular drives are conducted by
RPF against touts over Indian Railway and action is taken against
persons found involved in as per extant legal provisions. Actions under
relevant legal provisions were taken by Team RPF in such cases.
A. Action against towel spreaders/Unauthorized entry/Resisting
entry of authorized passengers.
Year Cases registered Persons arrested Amount of fine
u/s 155 Rly. Act released(`)
FY 2023-24 31,413 31,522 62,24,750
FY 2024-25 16,779 168,07 33,63,085
(upto Aug)

B. Action for procuring of illegal tickets.

Year No. of No. of No. of ticket Value of ticket No. of
cases persons seized seized IRCTC
registered arrested (` in cr.) user IDs
Future Past Future Past blocked
journey journey journey journey
FY 2023- 24 5,204 5,525 21,653 1,28,069 5.1 19.2 31,054
FY 2024 -25 2,256 2,394 8,467 63,385 9 33.8 11,852
(upto Aug.)

94 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

C. Action against persons unauthorized occupied travel space in
coaches reserved for passengers with disabilities.
Year No. of cases registered No. of persons arrested
FY 2023-24 67,318 68,057
FY 2024-25 (upto Aug.) 43,903 44,439

i) Operation “Rail Suraksha” :- RPF has been mandated for protection

& security of Railway Property. RPF prosecutes offenders involved in
theft, misappropriations of railway property under relevant provisions
of the ‘Railway Property (Unlawful Possession) Act, 1966’.
Booked consignment + Railway Material
Year No. of cases Value of Property No. of persons
registered recovered (` in cr.) arrested
FY 2023-24 6,116 11.9 11,538
RPF Personnel on duty at Station Premises
FY 2024-25 2,663 2.5 3,225
(upto Aug)

j) Operation Satark:- Transportation of contrabands items through

trains has become a major conduit for tax evaders/law breakers. This
operation is aimed to assist other LEAs in their work under which RPF
makes/assist them in recovery of Tabacco product, liquor product,
recovery of FICN/Unaccounted gold/unaccounted cash/Unaccounted
other precious metal/smuggled goods/ Arms & Ammunitions/ explosives
and recovery of banned medicines.
Year Tobacco Product Liquor Product Recovery of FICN/
Unaccounted gold /Cash /
Other Smuggled Goods etc.
Cases Value Persons Cases Value Persons Cases Value Persons
detected (` in cr.) arrested detected (` in cr.) arrested detected (` in cr.) arrested
FY 2023-24 71 1.7 29 1,415 1.7 957 78 21.1 65
FY 2024-25 52 1.6 33 891 1 567 35 11 27
(upto Aug)

k) Operation ‘Dusra’:- Railway premises at remote location and trains

are vulnerable to activity of unauthorized vending/hawking through
selling of eatables by unauthorized persons. This poses high risk of food
adulteration and poor quality of food to passengers. This operation is
launched for acting against the menace of unauthorized hawking and
vending in Railway premises and in trains.
Year No. of cases registered No. of persons arrested
FY 2023-24 2,57,207 2,58,692
FY 2024-25 (upto Aug) 1,22,489 1,22,661

l) Operation “NARCOS” :- Narcotics do not only destroy the health

of the youth, but they also damage the economy and wellbeing of the
nation too. RPF has been empowered to conduct search, seizure, and
arrest under Narcotic Drugs and Psychotropic Substance Act since
2019. In order to give focused attention to drive against smuggling of
Narcotics through rail, RPF has launched operation NARCOS.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 95

 Recovery of NDPS
Year No. of cases Value of NDPS No. of persons
detected recovered arrested
(` in crore)
FY 2023-24 1,059 59.2 1,017
FY 2024-25 (upto Aug) 688 2.5 605

m) Operation ‘WILEP’:- Smuggling of Wildlife, animal organs and

forest product is crime against nature. Team RPF has been alive to the
issue and has taken stringent action under this operation against the
smuggler involved in illegal trade of wildlife through railways under
operation WILEP.
Year No. of cases detected No. of persons arrested
Fauna Floara
FY 2023 -24 11 10 12
FY 2024-25 (upto Aug) 19 1 10

n) Operation ‘Janaadesh’:- RPF contingents deployed for ensuring

free and fair elections and to stop any unfortunate incidents during
assembly/parliamentary elections.
Year No. of RPF personnel Any conspicuous
deployed in Election Duty achievements of RPF in
Election duty
FY 2023-24 7,435 4
FY 2024-25 (upto Aug) 17,007 74

• During the General Parliamentary Election- 2024, RPF seized

unaccounted Cash, Drugs/NDPS (Ganja/Charas, Tobacco),
Contraband (Liquor), Bullion (Gold, Silver etc.), Illegal Arms/
Ammunition, Others (Cigarettes, Pan Masala etc.) of valued
` 39 crore.
o) Operation ‘Bhoomi’- RPF assists the sister departments of Railways
in clearing the railway land from illegal encroachment under “Operation
Bhoomi”.
Year No. of drives Area cleaned from encroachments
conducted with location
FY 2023-24 1,490 6,626
FY 2024-25 (upto Aug) 556 8,631

p) Meri Saheli Initiative:- ‘Meri Saheli’ initiative was launched as

Pilot Project by Railway Protection Force (RPF) in South Eastern
Railway for security of women passengers travelling alone in trains
originating in that zone. Considering its success in instilling a sense
of security among women passengers, this initiative was rolled over
across the Indian Railways network on 17.10.2020 with the objective
to provide enhanced safety and security to lady passengers travelling
alone by trains for their entire journey i.e. from the originating station
to destination station in long distance trains.

96 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 Dedicated teams of lady RPF personnel have been formed for its
implementation. Presently, 230 RPF teams are being deployed for this
purpose covering more than 400 trains average daily over the Indian
Railways network. Team members brief the target passengers about the
security measures to be adopted during the journey and the details of
the channels available for seeking the help in distress. The RPF posts
falling enroute are also informed well in advance about the movement
of lady passengers travelling alone and are kept on high alert to attend
to any situation without any loss of time. TABs are being provided to
them for quick response & ease of doing from Nirbhaya Fund.
Feedback from the lady passengers are also taken to analyse the
achievements & shortcomings of this initiative with an aim to improve
it further.
Special efforts made to enhance women security under
operation Mahila Suraksha are as under :
¾ After Frequent Drives are conducted against entry of male passengers
into the compartments reserved for ladies under operation ‘Mahila
Suraksha’.
Action taken u/s 162 of the Railways Act (Entering carriage or
other place reserved for females)
Year No. of cases No. of persons arrested
registered
FY 2023-24 79,228 83,251
FY 2024-25 (upto Aug.) 48,671 49,926

q) Train escorting
¾ RPF is escorting 1800 trains on an average daily in addition to the
1,450 trains being escorted by GRP.
¾ Zonal Railways have been instructed for deployment of proper
combined strength of male and female RPF/RPSF personnel in
train escort parties, to the extent possible
¾ Ladies Special trains running in Metropolitan cities are being
escorted by lady RPF personnel. In other trains, where escorts
are provided, the train escorting parties have been briefed to keep
extra vigil on the lady passengers travelling alone, ladies coaches
en-route and at halting stations.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 97

 Vigilance
Vigilance Organization plays a very important role in the administration
of the Railways. It investigates complaints, conducts sample checks in
respect of managerial decisions, with a view to determine their conformity to
objectivity, transparency and concordance with extant rules and procedures.
Vigilance working has three facets: (i) Preventive Vigilance
(ii) Participative Vigilance and (iii) Punitive Vigilance.

Preventive Vigilance
The main aim here is to disseminate knowledge across a wide cross
section of Railway officials, suggest system rationalization measures for
imparting greater transparency and predictability, catalyze use of technology
in decision making and create greater awareness amongst the public on
issues relating to corruption mitigation.

Some of the steps taken in this direction were:

 In 2023-24, a total of 13,711 preventive checks were conducted

throughout the Railways.
 In 2023-24, All major Railway Units released E-magazines/Bulletins
for circulation. These bulletins contain case studies, dos & don’t etc.
related to various departments.
 Electronic media was extensively utilized by all Zonal Railways,
Production Units and Public Sector for conducting extensive public
campaigns during Vigilance Awareness Week, 2023.

Participative Vigilance
● 24 Hours Vigilance Helpline: 24 hour vigilance helpline (Helpline
No. 139) of the Railways. In addition to this, the email addresses of
vigilance officers are posted on the website.
● Vigilance Awareness Week is celebrated every year during the last
week of October or first week of November to educate the general
public regarding the facilities available in the department and also ways
and means to lodge complaints. The same was observed between 30th
October and 5th November in the year 2023.
● Counselling: As many as 83 Workshops/webinars/ interactive sessions
were conducted on topical issues by Vigilance in 2023 in which
Officers, senior supervisors and other railway personnel representing
various levels and disciplines participated; the primary focus was to

98 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 inculcate greater awareness of rules, procedures and, most importantly,
the pitfalls that need to be steered clear of.
Punitive Vigilance: A statement showing number of officials against whom
disciplinary action in vigilance-investigated cases was initiated / finalized
during April, 2023 to March, 2024 are given below:
Vigilance investigated cases 2023-24
Number of officials against whom disciplinary 3,126
proceedings were initiated.
Number of officials against whom disciplinary 1,668
proceedings resulted in imposition of major penalty.
Number of officials against whom disciplinary 4,427
proceedings resulted in imposition of minor penalty.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 99

 Promoting Hindi
Rajbhasha Kirti Puraskar
The Ministry of Railways was awarded “Rajbhasha Kirti Puraskar” by
the Hon’ble Minister of State for Home Affairs for the best implementation
of Official Language Policy during the year 2023-24 in the Hindi Diwas
Celebration -2024 and the Fourth All India Official Language Conference
organized by the Department of Official Language, Ministry of Home Affairs at
‘Bharat Mandapam’ New Delhi on 14th and 15th September, 2024.
Accordance with the provisions of the Official Languages Act, 1963 and
the Official Language Rules,1976, promotion of usage of Hindi is a continuing
endeavour on Indian Railways. Till the end of 31st March, 2024, the total
number of notified Railway Offices is 3,681. In these Railway offices, employees
proficient in Hindi have already been given directions to transact cent-percent
work in Hindi in the subjects specified under Official Language Rules.
Besides this, Official Language officers of Railway Board office and Zonal
Railways regularly inspect the Railway Offices to monitor the implementation
of Hindi.
In the year 2023-24 a total number of 91 inspections have been carried
out by the second Sub-Committee of Parliamentary Committee on Official
Language and has appreciated the use of Hindi in these Offices during
inspections by Parliamentary Committee. In addition to this Grih-Patrika ‘Rail
Rajbhasha’ in Hindi is also published by Railway Board Office. Till now 136
editions of the patrika have been published and circulated to all the Railway
offices. About 151 Hindi Grih-Patrika are also being published by Zonal
Railways/Divisions etc. at their level.
Training in Hindi Typewriting, Hindi Stenography and Hindi Language
In addition to the Training Centres set up by the Ministry of Home
Affirs, arrangements are also made by Indian Railways to provide in-service
training in Hindi language, Hindi Typing and Hindi stenography. The number
of employees trained up to the year 2023-24 is as follows:-
Working knowledge/Proficient in Hindi 8,20,458
Hindi Typing 8,487
Hindi Stenography 2,793
Other activities
The existing policy of purchasing bilingual electronic equipments, like
computers etc. is being followed. During 2023-24, 69,236 bilingual personal
computers are available in various offices of Indian Railways. Websites of the
Zonal Railways including Railway Board are also available in bilingual form.
In order to promote usage of Hindi in Railway Offices, 850 Codes/Manual
and 6,469 Station-Working Rules have been published bilingually. Besides
this, 24,184 Local, Statutory and Standard Forms have been made available
in bilingual form in Zonal Railways and Production Units including Railway
Board. Presently, more than 17 Lacs books in Hindi are available in 961 Hindi

100 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

libraries on Indian Railways and most of the libraries have been named after
the names of famous litterateurs of Hindi.
Official Language Implementation Committees
To review the progress of the use of Hindi, total 998 Official Language
Implementation Committees are constituted on the Zonal Railways, Production
Units etc and meetings of these committees are being organized regularly.
Besides this, Railway Board Official Language Implementation Committee has
also been constituted at Railway Board level and its meetings were conducted
regularly.
Railway Hindi Salahakar Samiti
In order to propagate the usage of Hindi in Ministry of Railways and
Zonal Railways, Railway Hindi Salahakar Samiti is constituted under the
Chairmanship of Hon’ble Minister of Railways, whose main objective is to give
valuable suggestions to increase the use of Hindi.
Incentive Schemes for the use of Hindi
Various incentive schemes have been implemented to encourage
railway personnel to work in Hindi. Prominent among them are Kamlapati
Tripathi Rajbhasha Swarna Padak Puraskar Yojna, Rail Mantri Rajbhasha
Rajat Padak Puraskar Yojna, Rail Mantri Rajbhasha Shield/Trophy and other
Running Shield Puraskar Yojna, Individual Cash Award Scheme, Rail Mantri
Hindi Nibandh Puraskar Yojna, Premchand Puraskar Yojna, Maithili sharan
Gupta Puraskar Yojna, Lal Bahadur Shastri Takniki Maulik Lekhan Puraskar
Yojna, Rail Yatra Vritant Puraskar Yojna, Zonal Railway/All India Level Hindi
Essay, Hindi Elocution and Hindi Noting & Drafting Competition and Akhil
Rail Hindi Natyotsav Competition.
All Indian Railway Hindi Essay, Hindi Elocution and Hindi Noting and
Drafting competitions were successfully organized at Indian Railway Institute of
Mechanical & Electrical Engineer (IRIMEE), Eastern Railway, Jamalpur from
21th to 23th June, 2023.
On July 06, 2023, officers of the Directorate of Official Language and
Senior Translation Officers participated in the online seminar on the topic
‘Artificial Intelligence and Translation Tools’ organized by the Indian Railway
National Academy, Vadodara.
On the occasion of the meeting of the Railway Board Official Language
Implementation Committee held on August 28, 2023, 01 gold medal and 29
silver medals were awarded by the Honorable Chairman and Chief Executive
Officer, Railway Board to the officers awarded Kamalapati Tripathi Official
Language Gold Medal and Railway Minister Official Language Silver Medal.
In order to promote Rajbhasha, ‘Hindi Pakhwara’ was organized from
14th to 27th September, 2023 in the Ministry of Railways. In inaugural function,
message of Hon’ble Home Minister and Hon’ble Railway Minister was read.
Hindi Essay Competition, Hindi Elocution Competition, Hindi Noting and
Drafting Competition, Antakshari Competition, Rajbhasha Seminar, Kavya-
Sangeet Sandhya etc were organized during the Hindi Pakhwada.
Besides this, All Indian Railways Hindi Natyotsav-2023 was
also organized at Zonal Railway Training Institute, Udaipur, North Western
Railway from 12th to 15th March, 2024.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 101

 North Eastern Region
North Eastern Region comprising 8 States, viz., Assam, Arunachal
Pradesh, Meghalaya, Manipur, Mizoram, Nagaland, Tripura and Sikkim
is being served by Northeast Frontier Railway. Development of rail
infrastructure in North Eastern Region is one of the priority areas of the
Ministry of Railways. The endeavor of the Government is to provide rail
connectivity to all the sister states in the region and thereafter, extend the
same to the capital cities. Out of 8 States of North Eastern Region, rail
network connectivity now exists in 7 States. Sikkim is being connected with
the new line project Sivok-Rangpo (44 km).
Presently, 18 Railway infrastructure projects (13 New Line and 5
Doubling), of total length of 1,368 km length costing `74,972 crore, falling
fully/partly in North Eastern Region are in planning/approval/construction
stages.
Present status of these projects is as under:-

NEW LINES
(` in Crore)
S. Name of Length Anti- Expenditure Outlay Status as on
No. Project cipated upto 2024-25 31.03.2024
Cost 31.03.2024
1 Bhairabi- 51 km 9,362 7,111 1,120 Work has been
Sairang taken up on this
project.
2 Agartala 12.03 km 865 863 10 The Project
(India) - (5.46 km (Indian has been
Akhaura in India + Portion) commissioned.
(Bangladesh) 6.57 km in
Bangladesh)
3 Byrnihat- 108 km 8,324 270 0.0001 Land
Shillong acquisition
is held up in
Meghalaya
portion due to
protest by Khasi
Students Union
(KSU).
4 Dimapur 82 km 6,663 3,258 1,200 16 km section
(Dhansiri) has been
- Kohima commissioned
(Zubza) and work has
been taken up
in remaining
length.
5 Jiribam- 111 km 14,322 14,423 1,200 55 km section
Imphal has been
commissioned
and work has
been taken up
in remaining
length.

102 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

S. Name of Length Anti- Expenditure Outlay Status as on
No. Project cipated upto 2024-25 31.03.2024
Cost 31.03.2024
6 Sivok-Rangpo 44 km 7,877 7,032 2,330 Work has been
taken up on this
project.

7 Tetelia- 22 km 1,305 1,157 52 Tetelia-

Byrnihat Kamalajari (10
km) section
has been
completed and
commissioned.
Work has been
taken up in
balance section
in Assam. Work
in Meghalaya
State is stopped
due to law and
order problem.

8 Murkongselek- 27 km 1,187 473 300 Work has been

Pasighat taken up on this
project.

9 Dimapur-Tizit 257 km 4,274 0 0.0001 The work has

been included
in Budget
2013-14 subject
to requisite
approvals.

10 Salona- 99 km 6,542 0 0.0001 The work has

Khumtai been included
in Budget
2017-18 subject
to requisite
approvals.

11 Sibsagar- 62 km 1,832 0 0.0001 The work has

Jorhat been included
in Budget
2017-18 subject
to requisite
approvals.

12 Tezpur-Silghat 25 km 2,280 0 0.0001 The work has

been included
in Budget
2017-18 subject
to requisite
approvals.

13 Maishashan 3 km 39 30 15 The project has

(India) - been sanctioned
Zero Point in 2020-21.
(Bangladesh) Work has been
taken up.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 103

 DOUBLING
(` in Crore)
S. Name of Project Length Anti- Expenditure Outlay Status as on
No. cipated upto 2024-25 31.03.2024
Cost 31.03.2024
1 New Bongaigaon 143 km 2,048 2,657 750 82 km section
- Kamakhya via has been
Rangiya commissioned
and work has
been taken up in
balance section.
2 New Bongaigaon 176 km 4,060 3,265 297 150 km Section
- Kamakhya via has been
Goalpara completed. Work
has been taken
up in remaining
portion.
3 3rd line between 6 km 395 4 10 The project has
Kamakhya- been sanctioned
Guwahati on in place of
Kamakhya-
New Guwahati
Quadrupling.
4 Saraighat Bridge 7 km 1,474 1 50 The work has
(doubling) been included
in Budget
2017-18 subject
to requisite
approvals.
5 Lumding - 140 km 2,124 5 300 The work has
Furkating Section been included
in Budget
2019-20 subject
to requisite
approvals.

Passenger Service Improvement

08 New train (single) services were introduced and 08 trains (single)
services were extended serving the NE region, during the year 2023-24.
In addition, frequencies of 04 trains (single), serving the NE region, were
increased.

Computerised Passenger Reservation System

The facility of computerised Passenger Reservation System (PRS)
is available at about 139 locations in the North Eastern Region. All State
Capitals of North Eastern Region are on PRS network. Some of the above
locations are unified Passenger Reservation System-cum Unreserved
Ticketing Systems.

104 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Public Relations
The Public Relations Directorate is responsible for disseminating
information of various policy initiatives, services, concessions, projects,
performances and developmental activities undertaken by the Railways.
Publicity campaigns are also launched to educate the rail users on various
aspects of railway working including safety and security norms in order to
create awareness among them. Interaction with the rail users through print,
electronic and digital media is a continuous process for the PR Department.

During the year 2023-2024 (from 01.04.2023 to 31.03.2024),

Public Relations Directorate of Railway Board played an important role in
building both the corporate and social image of Indian Railways.

Social Media Handles of Ministry of Railways as well as Zonal

Railways have seen a high surge in number of followers and likes on various
posts & tweets. Social media services like Twitter, Facebook, Instagram,
YouTube etc. are now utilized for not only disseminating information about
various policy initiatives/passenger amenities, but also it is acting as a real
time passenger grievance redressal medium. Social media handles across
Indian Railways witnessed a huge spike in the number of followers during
FY 23-24. With a cumulative increase of more than 50 lakhs followers
across Social Media i.e addition of around 13.67 lakh followers on ‘X’,
around 13.53 lakh on Facebook page, around 3.52 lakhs subscribers on
YouTube Channel and around 19.95 lakh followers on Instagram, Ministry
of Railways has become one of the best performing Ministries under Govt.
of India. A common man (rail user or otherwise) can easily file rail related
grievances on ‘X’ and get prompt redressal. Information in the form of small
videos and other rail documentaries showcasing new initiatives, innovation
and other railway related information on day to day basis are uploaded
on YouTube. All functions/events where the railways launch new trains/
passenger amenities are broadcast through YouTube Live, thus, enabling
the public at large to get information on real time basis. During FY 2023-
24, Ministry of Railways for the first time got placed in the Limca Book of
Records for the “Most People at a Public Service Event- Multiple venues”
& also in Guiness World Records for record title of “Most Photos of Bridges
uploaded to a bespoke platform in 01 hour”.

During Financial Year 2023-24, Zonal Railways/Production Units

have also undertaken a number of publicity campaigns on various themes

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 105

 such as awareness campaign about Swachchhta Pakhwara, International
Yoga Day, Rashtriya Ekta Diwas, Partition Horrors Remembrance Day,
Har Ghar Tiranga, Constitution Day, International Year of Millets, etc.
During the year 33,304 press releases were issued; 780 press conferences
were organized; 421 publicity brochures were brought out. About 10,742
Radio/TV Spots were produced and broadcasted/telecasted by the Indian
Railways on different Radio/TV channels. 142 press tours were conducted
by the Railways to highlight the benefits to be accrued to rail users due to
introduction of new facilities/initiatives/new national projects in their region.
Indian Railways had also participated in 93 exhibitions across the country.

The in-house monthly magazines viz., ‘Indian Railways’ in English

and ‘Bharatiya Rail’ in Hindi, are brought out by PR Directorate of the
Ministry of Railways to provide effective link between the Railways in India
and the rail users. Annual issues of both the Magazines were brought out.
Now subscribers can pay subscription charges of these two magazines on-
line through IRCTC Portal and e-version is also available on Indian Railways’
website.

Commercial Advertising
Commercial publicity on railway assets is allowed by Indian Railways
by utilizing the available assets like vinyl wrapping on mobile assets. Digital
advertisements, content on demand through audio and video, display of
advertisements through hoardings at station premises, circulating areas,
road over bridges, road under bridges, level crossing gates, railway colonies,
railway workshops, railway production units, land along the tracks, Zonal
headquarters, production units, training institutes (CTIs/ ZRTIs etc.),
RDSO and allowing innovative ideas/concepts/themes/schemes, etc. PRS/
UTS tickets and reservation charts/forms are also utilized for commercial
publicity.

106 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Undertakings and other
Organizations
As many as 14 Public Sector Undertakings and other Organizations
are functioning under the Ministry of Railways, as detailed below:-
S. Name Year of Core competence
No. Incorporation/
Inception
1 RITES 1974 To design, establish, provide, operate, maintain and
perform engineering, technical and consultancy services
for development of projects/systems of all types and
descriptions pertaining to Railways and Other Sectors/
Industries in India and outside India.
2 IRCON 1976 To undertake construction activities in India and abroad
on turnkey basis or otherwise in various fields of
infrastructure like Railways, Bridges, Roads, Highways,
Industrial and Residential Complexes, Airports, etc.
3 CRIS 1986 CRIS is the IT arm of Indian Railways. It designs,
develops, implements and maintains centralized IT
system for all departments of Indian Railways.
4 IRFC 1986 To raise funds from the market to part finance the Plan
Outlay of IR.
5 CONCOR 1988 To develop multi-modal logistics support for India’s
international and domestic containerized cargo and
trade.
6 KRCL 1990 To construct and operate railway lines, construct Road
Over Bridges and rail line projects.
7 RCIL 2000 To utilize the surplus telecom capacity and right of
(RailTel) way available with the IR to build nationwide optical
fibre cable based broadband telecom and multimedia
network.
8 IRCTC 2001 To undertake catering and tourism activities of the
Railways. Also facilitates internet ticketing through its
website.
9 KMRCL 2008 To implement East-West Metro Corridor connecting
the twin Cities Kolkata and howrah from Salt lake to
Esplanade.
10 RVNL 2003 To create and augment the capacity of rail infrastructure.
To mobilize resources mainly through multilateral/
bilateral funding agencies and also through domestic
market for successful implementation of projects.
11 RLDA 2005 To develop vacant railway land for commercial use
for the purpose of generating revenue by non-tariff
measures for IR.
12 DFCCIL 2006 To plan and construct Dedicated Rail Freight Corridors
(DFCs) for movement of freight trains on the corridors.
13 MRVC 1999 To plan and implement rail projects in the Mumbai
Metropolitan Region.
14 BCL 1976 (In MOR To manufacture wagons, undertake structural fabrication
from 2010) jobs and manufacturing, retrofitting of EOT crane.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 107

 Rail India Technical and Economic Services Limited (RITES)
Enabling Mobility, Accelerating Growth
RITES Limited, a Navratna Central Public Sector Enterprise under
the Ministry of Railways, has followed a trajectory uniquely rooted in
India’s growth story. Since its inception in 1974, RITES, a multidisciplinary
Consultancy for Shivamogga, Karnataka consultancy organization, has been taking on challenges with foresight
by RITES and fortitude. A future-ready organization, RITES is providing customized,
diversified, comprehensive, and concept to commissioning services and
integrated solutions in the transport infrastructure sector in India and abroad.
RITES is uniquely placed in terms of geographical reach and
consultancy services in sectors such as railways, highways, airports, ports,
ropeways, metros, bridges & tunnels, urban engineering, sustainability
andgreen mobility, inland waterways, and renewable energy. Equipped
with sophisticated software (including for designs) and modern equipment,
RITES is also a unique inspection organization with in-house material-
testing laboratories with national/international accreditation/certification.
With the Independent Safety Assessor (ISA) certificate, RITES has become
the second company to have this certification in India.
Delivering smart and sustainable solutions and adding value through
its technical expertise, and a talent pool of over 2,000 professionals, RITES
has served clients in more than 55 countries across Asia, Africa, Latin
America, South America, and Middle East region.
As RITES go beyond ‘Marking the Gold’, RITES’ 50th anniversary,
they are accentuating who they are as an organization, how they operate
and how they are planning to grow, illustrating as one of the contributors to
#ViksitBharat.
On Growth Track
The Financial Year 2024 was a momentous year for RITES with two
incredible milestones: its 50th anniversary and being honoured with the
Navratna status. On the business front, the company strategically leveraged
its core strength to achieve the highest-ever consolidated consultancy
revenue of `1,289 crore this year despite facing significant headwinds.
Turnkey and leasing segments also recorded the highest-ever revenue of
`903 crore and `138 crore, respectively.
In the last FY, RITES achieved a consolidated revenue of `2,539
crore against `2730 crore in FY23. The operating revenue, excluding other
income, stood at `2,453 crore against `2,628 crore in FY 2023. Profit before
Tax stood at `670 crore as against `774 crore in FY 2023, and Profit After
Tax at `495 crore as against `571 crore in FY 2023.
The net worth has grown to `2,507 crore and RITES has remained
Structural Health Monbitoring for India's debt-free. Also, the company has spent `13.31 crore towards corporate
longest Rail-cum-road bridge-Bogibeel social responsibilities in FY 2024.
Bridge by RITES

108 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 Continuous satisfactory performance to win clients’ confidence and
efforts on business development have contributed to close FY24 with an
order book of `5,690 crore with orders worth `2,300 crore secured in FY
2024 only.
Select Projects Executed (FY 2024)
• Redevelopment of Ayodhya Dham Jn Railway Station DEMU trainsets supplied to Mozambique,
RITES
• Consultancy services for the Gwalior Airport
• Consultancy services for New Umbergaon-Sachin stretch on
Western Dedicated Freight Corridor
• Railway Electrification of about 512 RKM
• Critical Railway sidings at coal, power and steel plants
• New Y-Curve, a first-mile connectivity project of Coal India
between Brajrajnagar&Lajkura stations on the Howrah-Mumbai
trunk route
• DPR for tunnels between Abu Road and Taranga Hill
• DPR for rail bridge across the Ganga at Farakka Barrage
• Consultancy for Nagpur Metro Phase-I
• DPR for a Multi Modal Logistic Park at Kalinganagar in Odisha
• Comprehensive Mobility Plan for Chandigarh Tricity
Green Touch
Building on the vision for ‘Green’ Consultancy, the Sustainability Unit
expanded its horizon into becoming the ‘Sustainability & Green Mobility
Unit,’ focusing on seizing opportunities in this emerging domain.
RITES’ subsidiary REMC Ltd is involved in power management and
generation and has a mandate to handle the entire power procurement
under open access for Indian Railways, besides handling renewable energy
and energy-efficiency projects.
Awards & Recognition
RITES has received several awards and accolades, some of these are:
• SCOPE Eminence Award for ‘Institutional Excellence’
• SCOPE Eminence Award for Corporate Governance
• EEPC India Regional Award (Northern) for Export Excellence
• CEAI National Award (Consultancy for Bogibeel Bridge)
• Safety Innovation Award by the Institution of Engineers
• ICAI Award for Excellence in Financial Reporting
• SAFA Silver Award for Best Presented Annual Report
• Rail Mantri Rajbhasha Award

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 109

 IRCON International Limited (IRCON)
IRCON International Limited (a Navratna PSU), formally known as
Indian Railway Construction Company Limited was incorporated on 28th
April, 1976, mainly for the purpose of construction and development of
Railway Infrastructure in India and abroad with the expertise from Indian
Railways.
IRCON Headquarter, Gurugram
During its operation of 48 years the company has diversified and
developed core competence in other areas also like Highways, Tunnels,
Bridges, Flyovers, ROBS, Airport Hangar & Runways, Metro rail and
Buildings (Industrial, Commercial & Residential complexes), EHV
Transmission Line & Grid Sub-stations, Industrial Electrification, Signaling
and Telecom Systems, High Speed Rail, Dedicated Freight Corridor etc.
Considering its major share of business from projects abroad, its name was
changed to “Ircon International Limited” w.e.f. 17th October 1995.
IRCON has emerged as front ranking construction company of
international repute having executed prestigious projects during the last 48
years of its operations. It has so far completed more than 401 infrastructure
projects in India and 128 projects across the globe in more than 25 countries.
IRCON is actively engaged in infrastructure development in several
Asian and African countries. IRCON’s expertise coupled with its experience
has helped in successful completion and commissioning of a mega project
valuing over USD 1 billion in Malaysia, the largest ever Transportation
project completed by any Indian company abroad. Also, IRCON is executing
Railway projects in Sri Lanka, Bangladesh, Algeria, Nepal and road project
in Myanmar.
In India, IRCON has undertaken various prestigious projects which
are emblematic to the country’s rise on global infrastructural map. The
Company is involved in the biggest Railway construction project in Jammu
& Kashmir. IRCON is also constructing a new Broad-Gauge railway line
from Sivok in North Bengal to Rangpo in Sikkim to provide rail connectivity
to Sikkim.
 During the FY 2023-24, IRCON has successfully commissioned a
total of 128.45 Km of Rail lines out of which 54 Km is of New Line
and Doubling of 74.45 Km for the targeted sections.
 IRCON has successfully commissioned 1015 RKM including
7 substations and 38 Km 132 KV transmission line of Railway
Electrification works and 137 RKM of Railway electrification for
new line/Double line/NCRTC etc aggregating to 1152 RKM which
is the highest electrification work in a year.
 IRCON has commissioned highest Signalling works of 62 stations
Tunnel work at Sivok Rangpo, IRCON
in the year 2023-24.

110 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Major achievements of ongoing projects in FY 2023-24 are as
follows:
1. In USBRL Project, J&K, Banihal – Sangaldan section was Completed
and opened in February 2024.
2. In connection with the Doubling of the Katni - Singrauli, one section
from Mahroi to Vijaysota (19.13 Km) was successfully commissioned
on 27.06.2023.
3. In connection with Kiul-Gaya Doubling Project, ECR, the Section Jaynagar Bardibas Rail Link Project,
from Sheikhpura to Kashichak (15.4 Km) was commissioned on IRCON
01.09.2023 with a speed of 90 Kmph. Further, Section from Kashichak
to Warisaliganj has been commissioned on 23.01.2024.
4. Nischintapur (India) to Gangasagar (In Bangladesh) of Agartala -
Akhaura New Rail Line has been inaugurated on 1st November, 2023
for Goods Services.
5. Khulna to Mongla New Port Rail Line in Bangladesh has been
inaugurated on 1st November, 2023 for Goods Services.
6. Hajipur- Bachwada Doubling project was commissioned on 24.11.2023
and handed over to ECR.
7. 38.6 KM Rigid Overhead Catenary (ROC) system in Tunnels of
USBRL Project has already been commissioned. This ROC system was
implemented for the 1st time in Indian Railways.
Awards & Accolades (2023-24)
IRCON has been awarded several prestigious awards during the year.
Some of the significant awards and accolades won during the year 2023-24
are mentioned below:
• CE&CR Annual award for “Outstanding Tunnel Structure” for
the project “Udhampur-Srinagar-Baramulla New BG Rail line –
Construction of Tunnel T-49 on Dharam – Qazigund Section”.
• Governance Now 10th PSU Award - CSR Commitment
• Governance Now 10th PSU Award - Nation Building
• Dun & Bradstreet award – ESG Champions of India 2024 in the
Engineering & Construction services sector
• Excellence in Civil Engineering, Testing and Commissioning of
Rail Projects by Rail Analysis India
• Top Challenger 2022-23 award by Construction World
• Safety Innovation Award 2023 for implementing Innovative Safety
Management Systems.
• IRCON has secured 232th rank in the list of Top 250 International
Contractors and 207th rank in the list of Top 250 Global Contractors
published by ENR Survey 2024.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 111

 Financial Performance
In the year 2023-24, the Company has registered total income of
`12,388 crore. The Profit before Tax achieved by the company is `1,156
crore and the Profit after Tax is `863 crore. The Net Worth of the company
is `5,772 crore.

Centre for Railway Information Systems (CRIS)

The Centre for Railway Information Systems (CRIS), was established
in 1986 under the Ministry of Railways. It is the IT arm of the Indian
Railways, headquartered in New Delhi with five regional offices in five
major cities across India. CRIS develops, operates, and maintains IT
solutions for the Indian Railways. It plays a crucial role in enhancing the
efficiency and effectiveness of railway operations through technology.
CRIS designs and implements software solutions for various aspects of
Indian Railways, including Business Development and Operations, Fixed
Infrastructure, Rolling Infrastructure, Core Backbone, and other areas and
provides ongoing support and maintenance for these systems. It is also
involved in the continuous upgradation of railway IT infrastructure and
operational efficiency, incorporating new technologies to improve services
like Mobile apps, Cloud Computing, AI/ML and Internet of things (IoT). The
Centre manages a vast amount of data related to railway operations and
uses them to support decision-making processes. CRIS works closely with
railway divisions and stakeholders to integrate different IT systems, ensuring
seamless communication across the network. Following are some of CRIS
Achievements and Highlights in key areas of the Indian Railways during the
FY 2023-24.
1. Passenger Business
1.1 Enhanced e-ticketing system for Indian Railways: Android
IRCTC Rail Connect version 4.2.15 was released on 15th November, 2023,
featuring several major functionalities. Similarly, Rail Saarthi version 5.2.15
of IRCTC Rail Connect was also made available on the Google Play Store
on the same date. Multiple updates were carried out across mobile apps,
introducing various enhancements to improve user experience. The IRCTC
Rail Connect app was upgraded to include an Enhanced Station Search
feature on the Journey Planner, allowing searches by station city, state, and
keywords (e.g., Kedarnath), as well as providing smart search options. New
payment methods, including PaylO, SBI ePay, Cashfree, Easebuzz, and
Bajaj Finance EMI options, were added to offer more flexibility for ticket
bookings.
1.2 Modernisation of CONCERT (Phase-I), MIS on RDBMS and
open platform enablement: The PRIMES (Passenger Reservation
Information Management Enhanced System) website has been updated to
include several new reports. Under the Special Report section, two new
reports have been added to track passenger lists traveling on a section of a
train in the event of an untoward incident. These reports, sourced from HHT
and PRS-Charting, provide detailed boarding and deboarding information

112 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

for specific sections. The Report Builder (Self-reporting utility) has been
modified to enhance user-friendliness of data sources. Various reports for
IRCTC related to passenger meal planning have also been made available
on PRIMES.
1.3 Passenger Reservation System (PRS) Modernisation (Phase-II):
The modernization of the Passenger Reservation System has been initiated, Singalling Maintenance management
System by CRIS
with the new application set to feature several enhancements. These include
the ability to choose seats or berths, a fare calendar, a multilingual interface,
a user-friendly enquiry and booking interface, and the capability to book
tickets for an increased number of trains.
1.4 PRS Data Warehousing Project: A new utility was created for
IRCTC Direct Catering advance payment transfers through IREPS, with
catering data and static reports being shared by the PRS team. Various
reports were prepared for Railway Board analysis, including those on WL
discontinuation, Flexi fare performance, refund rule analysis, and Vande
Bharat performance. Reports were also generated to address questions
raised during Parliamentary sessions.
1.5 Concert, RTR and Routers Maintenance: Several changes were
implemented in the system to enhance functionality and user experience.
Firstly, the system was updated to allow the transportation of cats and dogs
in 1st AC class on current bookings with a single PNR where a cabin or
coupe is allotted. Secondly, modifications were made to convey vacancy
information to the HHT for optimal utilization of RAC quota berths. Thirdly,
the system now supports bookings via QR code scan-based payments.
Lastly, updates were made to enable bookings against duty passes for
vacant accommodations on Rajdhani, Shatabdi, and Duronto train types
from remote locations, following the preparation of the first chart at the
train's starting station.
1.6 Unreserved ticketing system: In line with the Digital India initiatives
to promote cashless transactions, a new cashless payment option using SBI-
UPI QR codes was added at UTS counters for ticket issuance. Payments
were realized through any UPI-enabled mobile application by scanning the
dynamic QR code generated at UTS counters.
1.7 Hand Held Terminals (HHT): A new application for free duty and
station duty staff was successfully developed and implemented. Digital
payment via QR code was integrated into the HHT Client Application
onboard trains, and dog/cat functionality was added to the HHT Chart page
to enhance usability and efficiency for staff members. A total of 18,240
HHT devices were procured and deployed across all trains in the Indian
Railways network.
1.8 All Indian Railway Protection Force Security help line: The Meri
Saheli module was automated at the Zonal level to enhance operational
efficiency. The Rail Prahari and Rail Suraksha mobile apps were redeveloped
using Flutter, significantly improving their performance and user experience.
Integration of the RS2 Meri Saheli module with NTES was allowed for real-
time updates on train running status, including cancellations and station
diversions.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 113

 1.9 Networking system of security control rooms over IR RPF
Security Management System: The National Offenders Data Bank for
Railway Criminals module was developed to provide a comprehensive
system for tracking railway-related offenders. The capability to view The
Railway Property (Unlawful Possession) Act, and their dependent registers
was extended to DFCR, improving data accessibility.
1.10 Refund coaching over all Indian Railways: The automation and
end-to-end digitization of the refund process have significantly improved the
efficiency of refund handling for applications filed through the TDR process
in reserved e-tickets. A new module was developed within the Web Enabled
Coaching Refund application and integrated with several systems, including
HHT (Hand Held Terminals) for onboard passenger status checking,
NTES (National Train Enquiry System) for train running status, PRS for
PNR verification, refund amount, and accounting, and NGeT e-ticketing
for refund processing. The system now enables refunds to be credited to
customer accounts within approximately 2-4 days, depending on the mode
of payment and payment gateway.
1.11 National Train Enquiry System: Enhanced the functionalities of
the system by introducing the option to view Coach Position Information
across all interfaces. Integrated with BDTS and implemented a cloud-
based Coach Water Level Indicator, which streamlined water filing for 50
coaches. NTES was also integrated with IRCTC e-Catering and IRCTC 139
call centers to provide real-time train running position updates. Integration
with the WECRS (Web Enabled Coaching Refund System) enabled refunds
for current dates, while running positions for Aastha Trains were provided
through integration with the IRCTC call center. Average delay features were
added to the "Spot Your Train" functionality on both the website and mobile
app. Compulsory capturing of Train service details (Train number, Start
Date) when marking an Asset Failure, with a focus on the detention of trains
and train service counts were enabled.
2 Freight & Parcel Management
2.1 Parcel Management System: An additional 349 parcel stations
were implemented across Indian Railways, bringing the total to 575 parcel
booking stations. An online portal was developed for cargo customers on
the Dedicated Freight Corridor (DFC), enabling integrated online payment,
loading, unloading, and delivery services. A new Dog/Cat booking module
was integrated with the Passenger Reservation System (PRS), accompanied
by a Management Information System (MIS) for viewing online booking
history, thereby enhancing efficiency and customer experience.
2.2 Near Site Disaster Recovery setup for FOIS: The work was
delivered as part of the "3 Way DR of FOIS," which included a Near Site
located in NCR and a Far Site at Secunderabad.
2.3 Coaching Maintenance Management: In Phase I, the CMM
application reached 75% completion of the work as per the Memorandum
of Understanding (MOU) and was implemented to improve across all 65
coaching depots. Additionally, a PDF file containing the complete Coach

114 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

master and transactional detail reports was made available for download.
During the year, a Coaching Warranty Complaint amounting to `7,785 crore
was generated from 22,510 complaints, and `7,397 crore was successfully
settled. In Phase II, the CMM application was completed to 60% of the work
as per the Memorandum of Understanding (MOU) and was successfully
implemented to enhance across all 24 coaching depot locations.
2.4 Freight Maintenance Management module (FMM): In accordance
with periodic advice from the Railway Board and continuing efforts towards
further digitization, the FMM application was enhanced with numerous
features. All features of the Weigh Bridge module were incorporated, and
users gained the ability to upload supporting documents or images for official
documentation. A comprehensive PDF file containing the Weigh Bridge
master and transactional details reports was made available for download.
The Yard module, related to end-to-end freight rake examination, was
updated to include options for capturing the condition of various items,
such as ATL locks in container wagons, bolsters, center pivots, and the
number and height of doors in BOXN-type wagons.
3. Train Operation
3.1 Real-Time Train Information System (RTIS): Approximately
4,000 additional electric locomotives were equipped with RTIS, facilitating
61% control chart plotting for passenger trains and achieving an overall
48% automation rate. Statutory clearances were obtained from DoT/WPC/
SACFA/NOCC, and the RTIS system operations were migrated from ISRO’s
Delhi Earth Station at SP Marg, New Delhi, to the RTIS Satcom hub co-
located with CRIS DC in Chanakyapuri, New Delhi. Revised RTIS device
specifications for future phases were finalized in collaboration with ISRO and
endorsed by RDSO. A mobile application for RTIS device monitoring was
launched on the Android Play Store for loco shed and trip shed personnel.
3.2 Computerised Control Charting (COA): The FOIS-COA integration
was enhanced and successfully implemented, including integration with
TMS for block details. Aastha trains were introduced and continuously
monitored. GPS updates increased significantly from 1.8 lakhs to 3.1 lakhs,
with more locomotives contributing to the data. The Long Haul Train
Module underwent a redesign, and crew duty hour tracking was improved.
COA was integrated with DFIS for EDFC, and data sharing with various
applications, such as the IR Dashboard, Digital Twin, and Lumding division,
was facilitated through APIs. Additionally, use cases for COA data transfer
via ESB for route optimization were developed.
3.3 Software aided train scheduling system: Successfully calculated
the Charted Capacity for all sections across Indian Railways using the
Freight Charting module, and compared these results against actual runs to
assess section utilization. Efficiently distributed approximately 10,000 train
profiles across various CRIS ICT systems during the annual timetabling
process. Completed integration with GOAL (Auto-generation of Optimised
Loco Link) and HHT using a pull-based REST API for Timetable Data,
effectively managing incremental changes. Data analysis also facilitated the
identification of non-stop long runs exceeding 400 kilometers or 4 hours.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 115

 3.4 Route Optimisation modeling using Operation Research
Tools: Milestone M1, which involved the preparation and approval of a
Detailed Project Plan, was successfully completed.
3.5 Computerised Crew Management for Indian Railways: A
new module has been added to the CHALAKDAL app to facilitate the
capture of images for analysing Onboard Housekeeping Service (OBHS).
Integration has been successfully completed with Konkan Railway for the
transfer of crew Mileage. The app now also captures real-time, location-
based LI movement entries. Additionally, FOIS-CMS integration has been
implemented, allowing CMS users to create Traffic Advice (TA) directly from
FOIS. Moreover, mapping in the CMS application for HRMS Id to CMS
Id has been completed, enabling the implementation of a Single Sign-On
feature.
3.6 TTE Lobbies: Out of 740 TTE lobbies, 532 were successfully
implemented in 2023-24, bringing the total number of operational lobbies
to 731. The Single Sign-On functionality using HRMS IDs was successfully
introduced, enhancing user convenience. Additionally, the migration of
applications to CRIS Cloud was completed, improving accessibility and
reliability.
3.7 System for Locomotive Asset Management (SLAM): Rolled out
in seven newly commissioned or converted Electric Loco Sheds. SLAM
was also implemented in 35 Diesel sheds housing Electric locomotives
with enhanced application and access provided to sheds. Traffic Loco
Controller (TLC) and Trip shed module was developed in house and access
of the same were given to Railway users. An Inward/Outward module for
Diesel Locos was developed, with login credentials provided to 40 sheds
maintaining diesel locos. Headquarters introduced a TLC module for
asset failure tracking and enhancement. SLAM application was released
to Production Units, including CLW, BLW, and PLW. New dashboards,
like RB Tree View and Divisional TLC Dashboard, were introduced, along
with integration with other projects like RTIS, FOIS, ICMS, and MDMS for
enhanced functionality.
3.8 Safety Information Management System (SIMS): In the SIMS
Project, several key developments and implementations were completed.
Single Sign-On functionality was integrated using HRMS user IDs. The
system was also integrated with Rail Madad to provide accident details
via IVRS -139. Additionally, integration with the UCCC Dashboard was
established to provide data for accident, inquiry, and DAR (Departmental
Action Report) inquiries. An Accident Inquiry Recommendation module
was also developed and implemented.
3.9 Crew Voice and Video Recording System: Mandated by the
Railway Board on 07th November, 2023, CRIS was tasked with providing
CCTV Cameras with RDAS in 14359 locomotives, alongside setting up of a
Central Video Management System (CVMS) for IP-based surveillance.

116 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

4 Asset Management & Rolling Stock
4.1 Automated rolling stock track and trace system using radio
frequency identification: The RFID Fixed Reader Dashboard Version
1.2 and the corresponding Android app version has been released, featuring
integrated Single Sign-On with HRMS. Installation of fixed reader assets has
been completed, and new versions of the PortRead app, including feedback
and complaint features, has been launched. The Timeline Module for the
RFID Fixed Reader Dashboard has also been introduced. Site surveys were
conducted at Jagadhri, Jaipur, Durg, Katni, Paradeep, and Vishakhapatnam.
4.2 GPS sets for freight Wagon: The WGPS Dashboard had been
released, along with the WGPS Android App, which supports GPS device
installation and monitoring.
5. Asset Management and Fixed Infrastructure
5.1 Track Machines Maintenance and Management System
(TMMMS): Completed the launch of 45 out of 88 versions of Track
Machines on Indian Railways, following extensive testing. The application
now covers 11 out of 20 types of Track Machines. Support and guidance
were provided to Track Machine users to facilitate the adaptation of the
application. Modifications were implemented and new features were added
to the application based on user feedback.
5.2 Track Management System (TMS): CRIS successfully launched
the “TMS-Nirikshan app” across all 68 divisions of Indian Railways. This
mobile app was designed to streamline the inspection of track assets based
on their geo-location and was integrated with the TMS. Available on both
Android and iOS platforms, the app includes five types of track assets: Point
& Crossing, Level Crossing, and Curves & LWR.
5.3 GIS map and geospatial database Assets: Significant
advancements were made in GIS mapping and the geospatial database
for Indian Railways assets. Data cleaning activities were completed for
several key assets, including level crossings (LC) and bridges, yards,
stations, buildings, and structures, with the aid of newly developed editor
applications. A new Land Boundary Editor application was introduced,
featuring an image/PDF uploader. Training for end-users was conducted
for 68 divisions via video conference. A user management module was
deployed/ developed, incorporating a Maker, Checker, Approver system for
asset editing, as outlined in the SOP for the PM Gati-Shakti National Master
Plan Platform. A proof of concept (POC) for the real-time tracking of Patrol
Men and Key Men, integrating their movements into the IR-GIS portal, was
also completed.
5.4 Land Management Information System: The Annual Bill Raising
functionality was implemented to accommodate cases with an annual
payment option.
5.5 Bridge Management System: The Bridge Inspection module was
enhanced to include pre-monsoon inspections conducted, post-monsoon
inspections, and technical inspections by the concerned Railway Officials.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 117

 An Underwater Inspection module was introduced to address the challenges
associated with submerged structures. Additionally, the Inspection Note
module facilitated detailed documentation of inspection findings. The
Flood Report module provides comprehensive analysis of flood-related
impacts, and the Monsoon Booklet offers crucial information, guidelines,
and preparedness measures for the monsoon season.
6. Resource Management, Finance & Accounts
6.1 Rail Kaushal Vikas Yojana (RKVY): The 98 Railway Institutes
conducted a 21-day skill development program across India, offering 16
short-term courses. A total of 11,609 candidates successfully completed the
training out of the 14,636 who had enrolled.
6.2 Traffic Accounts Management System (TAMS): Successfully
developed and implemented the Accounts Office Balance Sheet Module,
enabling users to reconcile billable and non-billable vouchers, generate
bills, and subsequently to create Journal Vouchers (JVs) for realization from
concerned parties and government bodies. Also developed and implemented
Traffic Book Part C, which consolidated traffic earnings of zones from audited
balance sheets, including adjustments related to accounts of other zones and
deposits from private companies. Additionally, the server migration activity
to the JBOSS HCI environment was successfully completed.
6.3 Human Resources Management System (HRMS): Several
key modules and enhancements were implemented. These include the
introduction of the Leave Management module, Leave Encashment, and
the Auto credit of Half Yearly Leave Balance. Additionally, an option to
apply for leave through the mobile app was provided. The MPP module was
launched, along with features allowing employees to express willingness for
postings in Railway Board, RDSO, CRIS, and the option to apply for IRMS
empanelment for entitled employees.
6.4 Payroll and Accounting System (IPAS): Achieved significant
advancements by developing and migrating the RESS 2.0 mobile app for
both Android and iOS platforms, implementing the Payment to Third Party
Inspection (TPI) process, and creating a new ARPAN Module for Pension
Reconciliation and Revisions. Additionally, successfully integrated the HMIS
with IPAS and automated the transfer of NPS contributions through NSDL
integration across 148 units, significantly enhancing efficiency and accuracy
in payroll and accounting processes.
7. Dashboard Integration & Analytics
7.1 e-Drishti: e-Drishti played a crucial role in the planning, data collection,
and decision-making processes for the successful execution of the Amrit
Bharat Prime Minister Inauguration event, with the aim of setting records
in the Guinness Book and Limca Book of Records. The system facilitated
live monitoring of Aastha Special Trains through the Railway Board War
Room and streamlined the daily and monthly sharing of Railway KPIs with
the PRAYAS dashboard of the Prime Minister's Office. Additionally, e-Drishti

118 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

enabled the auto-generation of booklets showcasing constituency-wise
achievements and the work done by Railways.
7.2 MIS for VIP and Parliamentary References: A portal for processing
Parliament questions was developed and implemented, and the application
was used in the last two parliamentary sessions.
7.3 Shramik Kalyan Portal: The Indian Railways Shramik Kalyan
Portal was designed to manage wage payments to labourers employed
by contractors on sanctioned IR works. It ensured compliance with the
Minimum Wages Act, guaranteeing that contractual workers received their
entitled wages. The platform requires contractors to regularly upload wage
payment data, enabling the Railways to monitor contractor disbursements
to workers. Since its inception, the portal has registered over 23,800
contractors, 1,10,900 Letters of Authorization (LOAs), 9,79,600 workers,
with wages amounting to `15,470 crore and recording 23.2 crore man-days.
Indian Railway Finance Corporation Limited (IRFC)
Set up as a public limited company in December, 1986 with the
objective of raising money from the market to part-finance the plan outlay
of Ministry of Railways and for meeting their development needs. IRFC has
been successfully meeting the borrowing targets set for it year after year.
Funds are raised through issue of tax free/taxable bonds, 54EC Capital Gain
Bonds, Term loans from banks/financial institutions and through external
commercial borrowings etc. The Department of Public Enterprises has rated
the company as “Excellent” since 2016-17 for its performance vis-à-vis the
parameters set out in the MoU.
The Company has leased rolling stock assets worth `3,00,267 crore
to the Railways up to 31st March 2024. Funding has been made by IRFC in
locomotives, wagons and coaches. The acquisition has helped in increasing
traffic output and revenue growth in Indian Railways over the years. IRFC
has also funded Railway projects through Institutional Finance to the extent
of `1,70,039.98 crore till 31st March, 2024. Besides, earlier IRFC has also
funded Railway Projects under EBR-S worth `55,991.91 crore up to 31st
March, 2024.
Rolling stock/Project assets funded by IRFC are leased to Ministry of
Railways. The Ministry has been making lease payments to IRFC regularly.
IRFC has consistent profit earning track record. It has so far paid
`10,383.51 crore as dividend to the Government of India. Based on its
strong financial strength and credit standing, it has got the highest possible
rating from three prominent domestic Credit Rating Agencies and investment
rating at par with ‘Sovereign’ from four major International Credit Ratings
Agencies.
IRFC has also become the first Central Public Sector Enterprise (CPSE)
to list its USD 500 million green offshore bonds exclusively at NSEIFSC
and India INX in the GIFT City (Gujrat International Finance Tech City),
Gandhinagar.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 119

 Container Corporation of India Ltd. (CONCOR)
Container Corporation of India Limited, a Navratna CPSE under
the aegis of Ministry of Railways, Government of India was incorporated
in March 1988 and commenced operation from November 1989. The
company was set up with the core objective to facilitate Trade & Industry
Stakeholders by developing modern and state-of the-art Logistics facilities
and Multi Modal Logistics Parks on PAN India basis.
CONCOR is a Market Leader having widespread network of 66
Terminals (4 Exim, 24 Domestic, 35 Combined & 3 Strategic Tie-Ups) of
Inland Container Depots (ICDs)/Container Freight Stations (CFSs) in India
starting its journey from 7 ICDs taken from Indian Railways. The company
has developed Multi Modal Logistics Parks (MMLPs) at various strategic
locations to support India’s International and Domestic containerisation
and Trade.

SPECIAL ACHIEVEMENTS
The Company has positioned itself as a competitive, customer-friendly
and development-oriented organization amidst emerging global challenges
to reciprocate the trust with long-term thinking and fair conduct with its
Stakeholders.
• CONCOR was awarded Letter of Award (LoA) for Operations &
Maintenance of MMLP Jalna.
• CONCOR’s Multi Modal Logistics Parks (MMLP) were inaugurated
at Kadakola at Mysuru and Jajpur& Paradip at Odisha during the
year.
• A Gati Shakti Cargo Terminal was commissioned at Dahej through
GICON, a Joint initiative of GIDC & CONCOR.
• Customs activities at CONCOR JV ICD at Ahmedgarh (PLIL) were
inaugurated.
• CONCOR pioneered LNG Fuel by deploying a batch of 100 LNG
Container Trucks and procurement process of 200 LNG Container
Trucks is underway.
• Green Logistics- LNG Trucks: In order to promote sustainable
logistics solutions and considering limited availability of LNG,
CONCOR has taken initiative to setup LNG station at their MMLPs
at Khatuwas and Dadri.
• CONCOR’s cutting edge Artificial Intelligence Command Centre
based on the Global Navigation Satellite System, tracking of 3D
stack location of container in Real Time commissioned.
• Introduction of e-Forwarding Note for Ease of doing Business for
Stakeholders, marking a new era of efficiency and transparency.

120 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

It Initiatives: Integration of Automation
• Artificial Intelligence/Machine Learning based Container Terminal
Management System (CTMS), based on the Global Navigation Satellite
System, tracking of 3D stack location of container in real time was
commissioned by CONCOR on 31st August, 2023 at ICD TKD with
the following key features:
 Improved accuracy in Data collection
 Enabled swift, informed decisions.
 Improved customer service level.
 Continuous Cargo visibility.
 Increased safety and security.
 Improved transparency.
 AI Data analysis.

Strategy to meet the challenges

The company has formulated a strategy for further growth with
profitability in the growing Logistics sector. The strategy includes:
• Setting up of Multimodal Logistics Parks at strategic locations along
the Dedicated Freight Corridors (DFC) and at major industrial
estates.
• Diversifying service offering Freight Forwarding, Distribution,
Customs Clearance by forming Strategic Tie-up and alliance with
shipping line, port terminals.
• Setting up of Private Freight Terminals (PFTs)/ Gati Shakti Multi
Modal Cargo Terminal with road bridging solutions.
• Promoting Double Stack Long Haul Trains and development of
Rail Transshipment Hubs (RTH).
• Setting-up a facility for Storage and Transportation of Liquid & Gas
Cargo at CONCOR Terminal Dahej through a Logistics Associate.
• Exploring the possibility of setting-up Grade A Warehousing at
CONCOR Terminals through PPP Mode.
Konkan Railway Corporation Limited (KRCL)
The Company was established in the year 1990 with equity
participation by Ministry of Railways (51%), Maharashtra (22%), Karnataka
(15%), Kerala (6%) and Goa (6%) for the purpose of construction and
operation of Railway along the Western Coast of India. At present the equity
participation of Ministry of Railways is 59.89%, while the remaining states
has 18.36%, 12.52%, 5.01% and 4.23% equity participation respectively.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 121

 Key Financial Highlights:
(` in crore)
PARTICULARS 2022-23 2023-24
Total Income 5,152.25 4,677.53
Operating Margin 632.67 736.30
Profit After Tax 278.93 301.73#
Net Worth 1,792.44 2,021.82
#This is the highest ever profit achieved by the Corporation since its inception.

Train Operating Performance:

a. On an average, Forty Nine (49) pairs of Mail/Express trains and Four
(04) pairs of passenger trains per day were run over Konkan Railway
during the year 2023-24. In addition to this, 667nos. of special trains
were run during Summer, Ganpati, Diwali, Winter, Anganewadiyatra
& Holi festival to clear extra rush of passengers during the year
2023-24. Besides this, 1,721 nos. of other special trains were run
during the year including FTR special, Election special, Military special
etc. Highest ever Coaching earnings of `1,029.99 crore (Passenger
and other coaching revenue) was achieved during the year which is
5.6% more than previous year’s `975.10 crore.
b. On the freight front, on an average, eighteen (18) freight trains were
run per day including Roll on - Roll off (RORO) services during the
financial year 2023-24. The freight revenue during the financial year
was `700.62 crore, which is 6.1% less than that of previous year’s
`746.41 crore.
c. Operationalization of Indo-Nepal Cross Border Railway: Nepal
Railway Company Limited continued to engage Konkan Railway
Corporation Limited for Operations & Maintenance support till
December 2024. As part of this agreement, Konkan Railway carried
out operations & maintenance of DEMU trainsets, supplied expert
manpower and minimum equipment, created basic systems for railway
operations and provided technical support for maintenance of track
and signalling systems. This is the first ever International Project of
KRCL in Railway Operation & Maintenance. The operationalization
of Indo-Nepal Cross Border Railway between Jaynagar and Kurtha
stations of Nepal Railway was started by KRCL w.e.f. 03rd April, 2022.
Since then, Konkan Railway has operated a minimum of two up and
two down train services every day with 100% punctuality.
Project Performance:
a. Udhampur-Srinagar-Baramula Rail Link (USBRL PROJECT,
J&K): Corporation has completed excavation of all 16 tunnels. Total
Tunnel excavation of Main tunnel is 44.59 Km. Tunnel T1 (length
3159m) passing through Main Boundary Thrust with heavy ingress
of water has made a breakthrough during this financial year. The
construction of Anji Bridge is completed including track linking work in

122 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 this financial year. On 20.02.2024, new rail line between Banihal-Khari-
Sumber-Sangaldan Section and Electrification of Baramulla-Srinagar-
Banihal-Sangaldan Section was dedicated to the nation. A turnover
of `2,522.37 crore (excluding GST) was achieved as compared to
`3,135.14 crore (excluding GST) of financial year 2022-23.
b. Anakkampoyil – Kalladi – Meppadi Tunnel Road Project:
Government of Kerala has assigned KRCL as Special Purpose Vehicle
(SPV) for the execution of the AKM Tunnel Road Project. A Tripartite
Agreement has been signed between Konkan Railway, Public Works (H)
Department and Kerala Infrastructure Investment Fund Board (KIIFB)
to implement the project. Corporation has prepared DPR for Twin
Tube unidirectional Tunnel with 4 lane approach road and two parallel
major bridges at southern end at an estimated cost of `2,043.74 crore.
Administrative sanction for DPR from Government of Kerala has been
received.
c. Rail connectivity to Vizhinjam International Seaport, Kerala:
MOU has been signed between the Corporation and VISL to link the
Vizhinjam Seaport, Balaramapuram railway station. The Detailed
Project Report with an estimated cost of `1,200.38 crore has been
approved by Southern Railway under NGR model. Land acquisition
for the project is in progress.
d. Route Electrification for other Zonal Railways: Corporation is
bidding for Railway Electrification Projects in a big way to increase
its project earnings. In this regard, Corporation has received 09 nos.
of LOA with the project cost of `338.67 crore, for route electrification
work of other Zonal Railways and the works are in progress.
e. Final Location Survey for Raxaul – Kathmandu new Electrified
BG Line: East Central Railway has awarded Final Location Survey
for new BG Line (136 km) between Raxaul (India) and Kathmandu
(Nepal) and is being executed by Konkan Railway. Traverse Survey,
Topographic Survey, Geological Mapping & Field Survey are completed
for full stretch.
f. Tata Chemical Project, Kenya: Konkan Railway had signed
a contract with M/s. Tata Chemicals Limited, Magadi, Kenya for
Rehabilitation of Railway Systems including Track, Locomotives and
Rolling stock in March, 2023, and work on this project had already
been started. The Phase I of this project was completed in July, 2023.
The value of the project is `1.14 crore.
RailTel Corporation of India Limited (RailTel)
RailTel Corporation of India Ltd is a “Mini Ratna (Category-I)” CPSE
formed in the year 2000 as a ‘Schedule A’ CPSE, under the Ministry of
Railways with the aim of modernizing the existing telecom system for train
control, operation, and safety of Indian Railways. RailTel has seamless Right
of Way (RoW) along 67,956 KM of Railway Track passing through 7,325
stations across the country.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 123

 Over the years, it has grown from a telecom infrastructure provider to
one of the largest secure Neutral Telecom Service provider in the country
and a leading IT & ICT services provider. RailTel is one of the largest neutral
telecom infrastructure providers in the country owning a Pan-India optic
fiber network. RailTel is having an Optical Fiber Cable network of 62,000+
RKM spread across the country. The access network of RailTel in cities and
towns spans to another 21000+ kms, including North Eastern states and
helps deliver high speed reliable connectivity to important towns & cities of
the country and several rural areas. RailTel has two UPTIME USA certified
TIER-III Data Centres, MeitY empanelled cloud i.e. ‘Railcloud,’ a state-
of-the-art Security Operation Centre, Network Operation Centres, and a
workforce of over 800 skilled professionals. RailTel occupies a proud place
with its unparalleled networking high bandwidth backbone segment. The
network has the ability to provide mission critical customised connectivity
platform for enhanced efficiency and growth.
RailTel, a Pan India Telecom Network has a capability of Service
delivery from 2Mbps to 800 Gbps links. RailTel Network comprises various
technologies viz. Synchronous Digital Hierarchy (SDH), Packet Transport
Network (PTN), Dense Wavelength Division Multiplexing (DWDM), Internet
Protocol- Multi Protocol Label Switching (IP-MPLS) which are maintained
by round the clock Network Operation Centres and trained field manpower.
Total 11000+Backbone & Access PoPs are available. All the equipment
provided on the network are of State-of-the-Art Technology and are as per
International Telecom Standards. RailTel is building new assets in Data
Centre space and is planning for 102 Edge data centres Pan India in coming
yearsand isalso actively considering establishing another state-of-the-art
data center in Noida by inviting private investment partnership.
Financial Performance
Despite extremely competitive market scenario, RailTel has achieved a
record-breaking total income of `2622 for FY 2023-24 marking a remarkable
31% increase in both turnover & profit from the previous financial year.
During the year, the company’s operating revenue experienced a significant
surge of 31%, reaching a turnover of `2,568 crore as compared to
`1,957 crore in the preceding financial year. RailTel has paid `43 crore
as revenue share to Indian Railways and `82 crore to the Department of
Telecommunications (DoT) for license fees.
The company has also paid an Interim Dividend of `1.00/- per share
which is 10% of the paid-up equity share capital to shareholders. With
a revamped approach and focused efforts, the company is confident in
achieving improved financial results further strengthening its position in the
industry.
Focus Areas
Hospital Management Information System (HMIS)
RailTel has implemented the work of HMIS over 710 health units
including 129 hospitals and 581 Health units of Indian Railways (IR). This is

124 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

an integrated clinical information system for improved hospital administration
and patient health care for providing an accurate, electronically stored
medical records.
The features of the software extend from customizing clinical data
according to the departments and laboratories, multi hospital features
that provide cross consultation, seamless interface with medical and other
equipments and the patients will have the benefit of accessing all their
medical records on their mobile device. There are about 34 modules of
HMIS. Railway HMIS has also been integrated with Ayushman Bharat
Digital Mission (ABDM).
The HMIS platform is linked to the unique medical ID of employees for
which about 50 lacs UMID cards have been issued to the regular employees,
pensioners and family members of Indian Railways. IR HMIS has achieved
a remarkable milestone of successfully reaching 1 crore prescriptions,
collaborating with 710 health units in 18 months. With an average of 50,000
prescriptions per day, HMIS is making a significant impact on patient care,
streamlining processes, and ensuring efficient healthcare delivery. RailTel’s
innovative system is empowering hospitals to provide top-notch medical
services, while also enabling seamless collaboration among healthcare
providers.
Modernization of Railway Control and Command Signalling
System
RailTel Corporation of India Limited has been awarded the work
of replacement of old mechanical signalling equipment with state-of the-
art electronic interlocking system at 26 stations of Northern Railway. The
existing mechanical signalling systems are using lever frames to both lower
the signal and change the tracks. The new Electronic Interlocking signalling
system will now enable lowering the signal and changing of tracks by
click of a mouse and will enhance safety and improve efficiency of train
operation. RailTel has also received work order from South Central Railway
for comprehensive signalling and telecommunication works for provision of
automatic block signalling system.
Tunnel Communication
RailTel has been actively involved in implementing tunnel
communication systems to enhance safety and connectivity in challenging
railway tunnels. RailTel has undertaken several tunnel communication
projects, including: Castle Rock-Kulem Section of Hubli division in South
Western Railway, Panvel- Karjat, Karjat-Lonawala and Kasara-Igatpuri
section of Mumbai Division in Central Railway, Bairabi- Sairang section of
Lumding Division of Northeast Frontier Railway, Dharam-Banihal Section-
installing an Integrated Tunnel Communication System in this section of
the Jammu and Kashmir Rail Link project. Katra-Dharam Section-same
system in this section from Konkan Railway Corporation and Katra-Banihal
Section- where, RailTel is implementing tunnel communication for the entire
section.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 125

 Video Surveillance System (VSS)
RailTel is executing provision of IP camera-based Video Surveillance
System at 5102 railway stations. This will go a long way in enhancing the
safety and security of the passengers travelling over the IR network. RailTel is
also integrating the various standalone video surveillance systems installed
at various stations by respective zonal railways so that the video recordings
can be seen and monitored at the Divisional and Zonal head quarter level
centrally. Under the project, all cameras to be provided in station premises
will be networked on optical fiber cable and brought to a centralized place
(CCTV control room) from where they shall be viewed on multiple LCD
monitors by Railways security personnel. The system shall provide high
capacity storage devices at stations to store recording of CCTV footage for
a defined period.
NIC's e-office application
RailTel has completed the work of implementing NIC's e-office system
for Indian Railways. NIC's e-office project is a Mission Mode Project (MMP)
under the National e-Governance Programme of the Government of India.
The project aims to usher in more efficient, effective and transparent inter-
government and intra-government transactions and processes. NIC's e-office
has been implemented in all 250+ Units of Indian Railways. More than
1.50+ lakh users of Indian Railways are using e-Office application, 30+
Lakh e-files have been created and 3.45 crore receipts have been generated.
E-office has proven to be boon in a crisis time and part of Railway workforce
was able to WORK FROM HOME, which would have been impossible in
case of manual filing system. With the success of implementing NIC's e-office
in Railways, RailTel has rolled out NIC's e-office in 85+ organizations.
Railway Station Wi-Fi Services
RailTel is transforming Railway stations into Digital hubs by providing
public Wi-Fi at all Railway Stations. 6112 stations are live with RailTel’s
RailWire Wi-Fi. This is one of the largest and fastest public Wi-Fi networks
of the world being accessed by close to average 50 lakh unique logins
per month. Passengers use this facility for streaming High Definition (HD)
Videos, download of movies, songs, games, and do their office work online.
The Station Wi-Fi was so popular with Railway users and the
community around Railway stations that it generated global and domestic
media attention.
RailWire – Retail Broadband Service
RailTel’s retail broadband service RailWire- RailTel’s Home Internet
serves 5.70 Lakh subscribers through successful partnerships with more
than 10,500 partners. RailWire broadband services have registered net
growth of 56,692 new subscribers in the FY 23-24. Local Cable Operators
have partnered to provide last mile connectivity to end consumers. With its
collaborative RailWire retail broadband platform, RailTel is able to extend its
offering of reliable broadband services to a number of retail and enterprise
customers across the country.

126 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Centre of Excellence – Training Centre for Railway Signalling,
Communication and Cyber Security.
In order to ensure the availability of competent and skilled manpower
in the field of Railway Signalling, RailTel has launched a Centre of Excellence
(CoE) for Railway Signalling, Telecommunication and Cyber Security
training. In collaboration with esteemed institutions such as IITs, the CoE
will offer a spectrum of certifications and courses covering pivotal areas like
KAVACH (Automatic Train Protection) and Cyber Security. Additionally, the
CoE intends to serve as the assessment agency for the globally recognized
competency certification of IRSE License, catering to both seasoned Railway
professionals and young engineers.
Corporate Social Responsibility
Corporate Social Responsibility (CSR) is the corner stone of RailTel’s
commitment to positively impact society while achieving business success.
RailTel is actively involved in meeting its social obligations through the
Corporate Social Responsibility programme and is actively supporting
programmes for Digital Literacy, Promoting Education, and Health &
Nutrition as per DPE guidelines from time to time. RailTel contributed an
amount of `484.49 Lakh in the FY 2023-24 towards various CSR projects.
These initiatives include their flagship program of Super-30, Operating
Sehat Centre, donating fully equipped ambulance, providing health and
nutrition to children of sex workers, poor women in weaver’s village and
other needy orphaned children.

Indian Railway Catering And Tourism Corporation Limited

(IRCTC)
Indian Railway Catering and Tourism Corporation Ltd. (IRCTC) is a
“Mini Ratna (Category-I)” Central Public Sector Enterprise under Ministry
of Railways, Government of India. IRCTC was incorporated on 27th
September, 1999 as an extended arm of the Indian Railways to upgrade,
professionalize and manage the catering and hospitality services at stations,
on trains and other locations and to promote domestic and international
tourism through development of budget hotels, special tour packages,
information & commercial publicity and global reservation systems.
On 19th July, 2024, the Ministry of Railways announced IRCTC's
upgrade from 'Schedule B' to 'Schedule A' category among Central Public
Sector Enterprises.
The core activities of the Company are detailed below:
1. Catering & Hospitality;
2. Internet Ticketing;
3. Travel &Tourism (including State Teertha);
4. Packaged Drinking Water (Rail Neer).

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 127

 Catering & Hospitality services
IRCTC offers a wide range of catering services designed to meet the
diverse needs of travelers across the Indian Railways network. These services
are categorized into three main segments: Mobile Catering Services, Static
Catering Services, and E-Catering Services.
Mobile Catering Services
Mobile Catering Services are specifically designed to serve passengers
on moving trains. This segment includes premium trains such as Rajdhani,
Shatabdi, Duronto. Modern trains with advanced facilities and catering
services such as Gatimaan, Tejas & Vande Bharat Express.
Train Side Vending: Services that offer snacks and beverages to
passengers on trains without pantry cars.
With a staggering presence in over 474 trains equipped with pantry
cars and 713 trains under Train side vending (TSV), as on 31st March, 2024.
IRCTC's catering services are provided in accordance with the Catering
Policy 2017. The policy aims to ensure that passengers receive high-quality,
hygienic, and affordable meals and beverages on trains and at stations.
Static Catering Services
• Static Catering Services are provided at railway stations and other fixed
locations. These services ensure that passengers have access to a variety
of food options before, during, and after their journeys. This segment
includes Food Plazas, Fast Food Units, Refreshment Rooms (141),
Jan Ahaars (40), Cell Kitchens, Base Kitchens, Executive Lounges (9),
Retiring Rooms (36).
• As of March, 2024 the company managed 40 Jan Ahaars, 141
Refreshment Rooms, 9 Base Kitchens and 305 Food Plaza/ Fast Food
units.
E-Catering Services
• Passengers traveling on reserved tickets now have the luxury of choosing
from a variety of delectable dishes through IRCTC's e-catering service,
accessible via website or mobile app. This innovative service allows
passengers to select meals tailored to their preferences, with menus
curated by service-providing restaurants and customizable for bulk
orders.
• Currently operational at approximately 428 stations across the
country, IRCTC's e-catering service has been a hit, averaging around
55,118 meals booked per day. This widespread availability ensures
that passengers can enjoy quality meals during their train journeys,
enhancing overall travel comfort.
• New Culinary Offerings: IRCTC has launched two premium food
products to enhance passenger convenience: the nostalgic ‘Railway
Cutlet’ and ‘Bowl Meal - The Good Bowl.’

128 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

• The ‘Railway cutlet’ will be offered in two 60-gram pieces with
ingredients like peanuts and beetroot with unique packaging artwork.
Priced at Rs.50 (inclusive of all taxes).
• ‘Bowl Meal - The Good Bowl,’ offers passengers a nutritious and
satisfying dining option. Crafted for travelers, these meals feature
innovative packaging to maintain freshness and quality. The Good Bowl
comes in two options. (1) Roast Vegetable Rice Bowl for vegetarians
(2) Chicken Kofta Rice Bowl for non-vegetarians.
Convenient Payment Options
• IRCTC offers flexible payment methods to suit passenger preferences.
Payment for meals can be made conveniently through 'pay-on-delivery'
(POD) or online prepaid options, ensuring a hassle-free transaction
experience for travelers.
Feedback and Improvement
• Passenger satisfaction is paramount to IRCTC. After receiving their
meals, passengers can provide valuable feedback directly on the
e-catering website, enabling continuous improvement in service quality
and menu offerings based on customer preferences.
Rail Neer Packaged Drinking Water
Rail Neer packaged drinking water is one of the most trust brands of
drinking water in the country today. Rail Neer is exclusively sold in trains
and stalls on Railway Stations. Till the end of FY 2023-24, the company
had 19 Rail Neer plants across the country and recorded a production of
39.49 Crore bottles. One more Rail neer plant at Mallavalli ( Vijayawada) is
under advance stage of construction.
Travel and Tourism
IRCTC is one of the leading travel and tourism companies in the
country and is also a major player in the field of Online Travel Agency
(OTA) business with its presence in almost all forms of tourism activities.
IRCTC specializes in mass tourism business with its Special Tourist Trains
in budget segment being patronized by a large number of domestic tourists
annually. Besides, the company also operates luxury tourist trains such as
Maharajas’ Express and Golden Chariot for the upscale market and Deluxe
Tourist Trains for the mid-segment tourists.
Bharat Gaurav Tourist Trains
Indian Railways introduced the concept of operating tourist trains on
theme based circuits under the banner of Bharat Gaurav Tourist Trains. 182
Train journeys undertaken in the FY 2023-24 on diverse circuits which are
offered in the form of tour packages wherein services like off-board travel
and excursions by buses, stay at hotels, tour guides, meals, travel insurance
etc are provided along with comfortable train journey and allied onboard
services.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 129

 Commencement of "Bharat-Nepal Yatra
On 20th September, 2024, IRCTC launched the “Bharat-Nepal
Yatra,” a 9-night, 10-day pilgrimage tour covering spiritual destinations in
India and Nepal. The journey includes travel on the Bharat Gaurav Deluxe
AC Train, offering modern amenities and cultural enrichment for travelers.
Internet Ticketing
IRCTC has emerged as a pioneer in the e-ticketing landscape since its
inception in 2002. Over the years, IRCTC has transformed the way Indians
book railway tickets, evolving into one of the largest e-commerce platforms
in the country and the Asia-Pacific region.
One India – One Ticket' Initiative
In collaboration with DMRC and CRIS, IRCTC has enhanced the
travel experience for passengers in the Delhi NCR region. The "Beta Version"
of the Delhi Metro Rail QR Code-based ticket was launched on 10th July,
2024 allowing mainline Railway passengers to book DMRC QR Code tickets
via the IRCTC website and mobile app.
MoU with NCRTC
On 12th August, 2024, IRCTC signed a Memorandum of
Understanding with the National Capital Region Transport Corporation
(NCRTC) to further the 'One India – One Ticket' initiative. This partnership
will allow seamless travel solutions for passengers booking online through
IRCTC, facilitating the purchase of NCRTC QR code-based tickets alongside
rail, air or bus tickets.
Next Generation E-Ticketing System (NGeT)
To cater to the growing demand and ensure seamless service, IRCTC
established the Next Generation E-Ticketing (NGeT) System. This advanced
system is supported by high-capacity servers capable of booking more than
28,000 tickets per minute, reflecting the platform's robust technological
infrastructure.
International Yoga Day Celebration
IRCTC proudly celebrated the 10th International Yoga Day on 21st
June, 2024, organizing a rejuvenating yoga session at the Railway Club,
State Entry Road, New Delhi. Over 200 IRCTC employees and their
families participated, promoting wellness and mindfulness. Similar sessions
were conducted in zonal and regional offices, including Mumbai, Kolkata,
Chennai, Secunderabad, and Chandigarh.

Kolkata Metro Rail Corporation Limited (KMRCL)

Kolkata, with its rich history and vibrant culture, has long faced
challenges related to traffic congestion and inadequate public transport.
The East-West Metro Project was sanctioned in July, 2008 by Government
of India to address these issues, aiming to provide a seamless and efficient
mode of transportation across the city. Kolkata Metro Rail Corporation

130 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Limited (KMRCL), a CPSE under Ministry of Railways is entrusted with
construction of East West Metro Corridor of Kolkata which connects twin
cities of Howrah & Kolkata across river Hooghly. It is a Central Government
owned project with 74% equity share of Ministry of Railways and 26%
equity share of MoHUA.
Project Features
The East West Metro corridor is aligned from Salt Lake Sector –V, an
IT Hub in East to Howrah Maidan in West. The East-West Metro corridor
spans 16.55 kilometers out of which 5.75 Kms are elevated section & 10.80
Km are underground section. It consists of 12 stations of which 06 stations
are elevated stations and 06 stations are underground stations. The corridor
passes below the perennial river Ganga (Hooghly) between Mahakaran
and Howrah Metro Station. This key feature makes it the first underwater
(Subaqueous tunnel) rail system under major river in India.
Physical Progress
Presently, out of 16.55 KM of the corridor, 14.10 Km from Salt Lake
Sector-V to Sealdah [9.30 Km] & Howrah Maidan to Esplanade (4.80 Km)
has already been opened for the public. The completion of balance 2.45
Km of Underground Section between Esplanade & Sealdah is impacted by
water ingress incidences at Bowbazar area & it is likely to be commissioned
in the month of March, 2025.
The most prestigious & iconic section of the project connecting the
twin cities of Howrah & Kolkata through tunnel under the river Hooghly
which was inaugurated on 06.03.2024, was a major landmark. It is an
engineering marvel as for the first time in our country; Metro train is plying
under mighty river Ganga since 15.03.2024.

Key Financial Highlights

Particulars (` in crore)
Latest Sanctioned Cost 8,574.98
Proposed Revised Cost Estimate 10,442.41
Expenditure for the year 2024-25 [up to October, 2024] 238.15
Expenditure since inception of Project 9,253.27

Initiatives Taken
• Rehabilitation and re-settlement initiatives.
• Green initiatives.
• Passenger safety initiative.
• Safety audit of the signaling system.
• Passenger friendly initiatives.
• Public comfort initiative.
• Artwork and murals with local motifs.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 131

 Benefits of project
• This corridor connects two major railway terminuses at Howrah &
Sealdah and also connects existing North South Metro and Joka-BBD
Bag metro project at Esplanade station.
• It is estimated that about 7.5 lakhs people will use this system daily in
the year 2025 [RITES Report- 2017]
Flagged off the Kolkata Metro's Taratal- • Boost up the mass transport scenario of the region providing a fast train
Majerhat Metro, RVNL
communication across river Hooghly for the twin cities of Howrah and
Kolkata.
• Traffic Congestion Mitigation & Reduction in travel time
• Improved Air Quality and reducing sound pollutions
• Improved Quality of Life, Safety and Security
• Promote regional economic growth
• Reduction in Carbon footprints
Rail Vikas Nigam Limited (RVNL)
Rail Vikas Nigam Limited (RVNL), a Navratna CPSE under the Ministry
of Railways, has created state-of-the-art rail transport capacity and has been
a key player in India's infrastructure development since its inception in 2003.
RVNL is executing projects on a fast-track basis by adopting international
project execution, construction, management practices and standards.
RVNL has completed over 152 projects, contributing significantly to the
nation's railway network and economic growth.
Starting operations in 2005, RVNL has established itself as a leader
in the rail infrastructure sector. Its innovative approach has enabled
RVNL to create transport capacity for Indian Railway network. These
measures include the creation of Project Specific Special Purpose Vehicles
(SPVs) enabling seamless rail connectivity to ports and industrial clusters.
RVNL's operational efficiency earned it "Mini Ratna" status in 2013 and,
it was elevated to "Navratna," in 2023, recognizing its vital role in India's
infrastructure development.
Financial Performance
The financial performance of RVNL in 2023-24 was remarkable, with
an increase in profit before tax (PBT) from `1,644.38 crore to `1,939.40
crore, and profit after tax (PAT) from `1,462.95 crore to `1,881.02 crore.
This represents a growth of 15.38% in PAT over the previous year.
The company's expenditure on project execution increased from
`20,281.57 crore to `21,732.58 crore, excluding `3,911.93 crore towards
GST.
Physical Performance
Doubling / New Line / Gauge Conversion
During FY 2023-24, the company commissioned a total of 666.04
km of railway lines. This included 70.19 km of New Line (NL), 24.53 km

132 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

of Gauge Conversion (GC), 560.08 km of Doubling (DL), and 11.3 km of
Kolkata Metro projects under the Metropolitan Transport Project (MTP) plan
head.
Since its inception and up to March 2024, the company has
commissioned a cumulative total of 15,658.85 km length of project. This
includes 626.22 km of New Line, 5,843.06 km of Doubling, 2,125.51 km of
Gauge Conversion, 7,000.73 km of Railway Electrification, and 63.33 km
Kolkata Metro Railway Projct, RVNL
under the MTP plan head.
Railway Electrification
With the Ministry of Railways’ emphasis on the commissioning of
Railway Electrification projects, the company successfully commissioned
239.38 route km (309.70 track km) of dedicated Railway Electrification works
on key routes during FY 2023-24. In addition to these pure electrification
projects, 571.32 km of electrification was also completed alongside doubling
projects, resulting in a total of 810.7 km of electrified sections commissioned
in 2023-24.
The following electrification projects were fully commissioned:
• Kasganj-Bareilly-Bhojipura-Daliganj Electrification (401 km)
• Electrification of Dhasa-Jetalsar (104.44 km).
Signalling & Telecommunications (S&T)
RVNL’s S&T division excels in delivering advanced signalling solutions
for Indian Railways, utilizing cutting-edge technologies like Electronic
Interlocking (EI), Digital Axle Counters, and Fibre Optic Networks to
enhance capacity and safety.
In 2023-24, RVNL played a key role in commissioning of 119 Non-
Interlocking (NI) stations, 53 Intermediate Block Signals (IBS), and 85 km
of Automatic Signalling. Additionally, 69 mid-section level crossing gates
were interlocked with signals, and 4,090 km of Fibre Optic Network was
deployed.
RVNL also secured Automatic Signalling contracts worth `262.04
crore, with significant progress made on the Gwalior-Jhansi project and
other works across SCR, NWR, and NCR.
Workshops:
RVNL has consistently demonstrated its expertise in planning and
delivering state-of-the-art railway workshops and enhancing the capacity of
production units. By the end of 2022-23, RVNL had successfully completed
17 workshop projects. During 2023-24, the following two workshop projects
were fully completed:
• Khurda Road: Construction of the mainline electrical multiple
unit car shed (Phase-2), completed in September, 2023.
• Vadodara: Establishment of a new PoH Shop for Electrical Locos,
completed in December, 2023.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 133

 Metro Projects
The Kolkata Metro project has faced ongoing challenges related
to land acquisition, clearances, and the removal of obstacles by local
authorities. However, with proactive support from the Ministry of Railways
and the Government of West Bengal, the project has received the necessary
momentum.
During the year, two significant sections were commissioned: the
Majerhat-Taratala (2.5 km) section of the Joka-Binoy Badal Dinesh Bagh
line, and the Hemanta Mukhopadhyay-Beliaghata (8.80 km) section of the
New Garia-Biman Bandar line.
Special Purpose Vehicles
RVNL takes pride in having successfully established five Special
Purpose Vehicles (SPVs) in collaboration with various stakeholders,
including ports, mines, and state governments, to implement rail connectivity
projects. RVNL has contributed equity of `1,485.74 crore, enabling the
implementation of projects worth `12,948 crore, with additional equity
contributions from project partners and funds raised through financial
institutions.
It is significant that all five projects have been successfully
commissioned. These SPVs have generated `1,13,705.74 crore in revenue
for Indian Railways, without any investment risk to Indian Railways. In
2023-24, these SPVs handled 42,857 loaded rakes and achieved a freight
transportation of 121.09 MT.
Corporate Social Responsibility
In 2023-24, the RVNL spent `29.71 crore in CSR initiatives. The
company's primary focus areas are education, health, and sanitation.
MOU Performance
The company received a score of 96.0 out of 100 based on overall
performance. The company retained an ‘Excellent’ rating from the
Department of Public Enterprises for the financial year 2022-23, marking
the 13th consecutive year of this distinction. This achievement places the
company with the second-highest grading among Railway CPSEs.
Awards & Accolades
• RVNL has been conferred with Greentech Construction Safety
Award at the 21stGreentech Safety Awards 2023.
• SKOCH 2023 conferred Gold Award to RVNL under the
‘Performance’ category for Excellent Physical and Financial
Performance.
• Quality Innovation Award 2023 at the 2nd Quality Convention
2023 organised by Safety and Quality Forum.
• Dun and Bradstreet PSU Award 2023.
• Environment Leadership Award and Award under Innovative

134 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 Technology Adoption category for Indore Metro Project at the
23rdGreentech Environment Awards 2023.
• India’s Best Company of the Year Award 2023 by Berkshire Media.
• Rail Business Leader of the Year Award at the 3rd Urban Infra
Business Leadership Award 2023.
Rail Land Development Authority (RLDA)
Rail Land Development Authority (RLDA) is a statutory Authority,
under the Ministry of Railways, set-up by an Amendment to the Railways
Act, 1989, for development of Railway Land as entrusted by the Central
Government for commercial use for the purpose of generating revenue by
non-tariff measures. RLDA has been constituted in terms of Extraordinary
Gazette Notification dated 31.10.2006, as amended on 05.01.2007. The
Rules for functioning of RLDA have also been notified in the Extraordinary
Gazette dated 04.01.2007.
Functions of RLDA
In terms of Section 4(D), RLDA has to discharge functions & exercise
such powers of the Central Government. in relation to the development
of Railway land as are specifically assigned to it by the Railway Board. In
terms of section 4E of the Act, specifically subject to such directions as may
be given to it by Central Government, RLDA has been empowered to enter
into agreement on behalf of Central Government and execute contracts.
In terms of section 24 of RLDA (Constitution) Rule 2007, the Authority
may set up any special purpose vehicle, joint venture or other legal entities
for the performance of all or any of its functions under the Act with the
approval of Central Government.
Business of the Authority
Commercial Development of Vacant Railway Land
During the year 2023-24 total earning of RLDA is `959.57 crore.
RLDA is mandated to earn non-tariff revenue from surplus railway land
entrusted to it under section 4 D 2(ii) of Railway Act.
Total 142 commercial sites are entrusted to RLDA for Commercial
Development till 2023-24 by the Ministry of Railways.
Besides commercial sites, 18 stadiums and 4 Railway line (Darjeeling
Himalayan Railway, Kalka Shimla Railway, Neral-Matheran Railway &
Nilgiri Mountain Railway) were also entrusted to RLDA for Commercial
Development, which have been de-entrusted during 2023-24.
Redevelopment of Railway Colony
Till the beginning of 2023-24, net 104 sites were entrusted. During
2023-24, 5 new colony sites were entrusted, making a net total 109 colony
redevelopment sites available to RLDA for colony redevelopment till
2023-24.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 135

 Construction of Multi-Functional Complexes (MFCs)
Land for MFCs is leased to PSUs on 30 to 45 years lease on revenue
sharing model. However, RLDA adopted combination model (upfront
Lease Premium and fixed Annual Lease Rent model) for development
through private developers for which bidders are selected through open
competitive and transparent bidding process. In all, 40 MFCs were assigned
to PSUs for development [IRCON (24), RITES (14), and RVNL (02)]. Out
of these 40 MFCs, 24 MFCs have been commissioned by IRCON. However,
as per the directions of the Railway Board, 14 MFC Buildings completed by
RITES have been handed over back to Railways without any cost. RVNL
has also handed over 02 nos MFCs to concerned Zonal Railways. IRCON
has also handed over 01 no. MFCs to concerned Zonal Railways due to
poor financial viability.
Redevelopment of Stations
104 stations have been entrusted to RLDA for redevelopment out of
which work of 02 stations have been completed, work is in progress at 13,
DPR prepared and handed over to Zonal Railways in 49 stations, tenders
have been invited/to be invited at 04 stations and planning of 32 stations is
in progress. Further, 04 stations have been proposed for dropping.

Dedicated Freight Corridor Corporation of India Limited

(DFCCIL)
Dedicated Freight Corridor Corporation of India Limited (DFCCIL)
is a public sector undertaking under the administrative control of the
Government of India (Ministry of Railways). The golden quadrilateral and
the diagonal linking the four major metropolitan cities of Delhi, Mumbai,
Chennai and Kolkata are strategically crucial to Indian Railways. This route
comprises 16% of the total route but, carries 52% of passenger traffic and
58% of freight traffic. The Eastern corridor (Kolkata-Delhi) and the Western
corridor (Mumbai-Delhi) were highly saturated. To ease congestion on
these routes, a Dedicated Freight Corridor (DFC) was developed. DFC was
formed to decongest the saturated road network and promote rail freight
transport while ensuring efficiency and enabling significant reduction of
Green House Gas (GHG) emissions. The total scope of Dedicated Freight
Corridors is 2,843 km route passing through 9 states.
As one of the fastest-growing major economies in the world, India's
sustained growth has triggered an unprecedented surge in demand for
freight transport. Addressing this challenge head-on, DFCCIL is pivotal in
strengthening India's infrastructure backbone.
Advantages of DFCCIL
• The unit cost of transport is expected to reduce significantly.
• DFC routes are constructed with double lines and are also provided
with automatic signalling; thereby more than 120 trains can be run
Dedicated Freight Corridor in each direction.

136 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 • Modal shift from Road to Rail. Initially, it is planned to divert
70% of the freight traffic running on the parallel routes of Indian
Railways and during the course of time, the road traffic will also get
diverted to rail as DFCs will provide a very efficient, economical,
safe and faster mode of transport.
• Industrial corridors are also coming up along the Eastern DFC
and Western DFC.
• Savings of 457 million tonnes of CO2 emission over a 30-year Double Stack Container Train passing
through Sohna tunnel in WDFC, DFCCIL
period. It will help in achieving net zero carbon emissions by 2070.
Significant Achievements of the Year 2023-24
DFCCIL successfully commissioned 2,741 Route km of DFC
Network out of the planned 2,843 Route km. This milestone significantly
enhances the connectivity between the ports of Gujarat and Northern India
through the vital feeder routes of Indian Railways.

Highlights
Following section of DFC were dedicated to the nation:-
DDU-Sonnagar section (137 km) of EDFC on 07.07.2023, the
New Bhaupur-New DDU section (402 Km) of EDFC on 18.12.2023,
New Khurja-New Rewari (173 Km) section on 25.01.2024, New Khurja-
Sahnewal (401 km), New Makarpura-Gholvad (242 km) and Operation
Control Centre Ahmedabad on 12.03.2024. Commissioning of this sections
will eliminate congestion/detention of freight trains. It will also connect
industries of eastern and northern India with parts of western Indian.

652 km (23%) of DFC section were completed and commissioning

during FY 2023-24. Important sections are as mentioned below:-

• New Sahnewal-Sambhu section (80 Rkm) of EDFC.

• Sambhu-New Khatauli section (187 Rkm) of EDFC.

• New Makarpura-Bhestan section (130 Rkm) of WDFC.

• New Ahruara Road-DDU section (27 Rkm) of EDFC.

• Gholvad-Vaitarna section (90 Rkm) of WDFC.

• Sanand North-New Makarpura section (138 Rkm) of WDFC.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 137

 Progress of Works
• In the FY 2023-24, 12 Rail Fly Overs (RFO) & 40 Rail Over Bridges
(ROB) were completed.
• Track linking with modern New Track Construction (NTC) machine
of 615 Tkm was done during the FY 2023-24 taking the cumulative
linking to 5,766 Tkm.
• OHE wiring of 1,125 Tkm was completed by Mechanized Wiring
Train in the FY 2023-24. Cumulative 5,579 Tkm OHE wiring has
been completed till 31.03.2024.
• DFCCIL achieved CAPEX of `11,203 crore (including land) during
FY 2023-24 and a capex of `1,14,490 crore as on 31.03.2024.
Operations
In FY 2023-24, the Company successfully operated an average of
241 trains per day. The number of trains per day witnessed a significant
increase. In FY 2023-24, the Company achieved a substantial 119 billion
gross tonne-kilometers (GTKM) & 66.7 billion Net tonne-kilometers (NTKM).
DFC Speeds: DFC has achieved impressive average speeds, with
the highest recorded at 99.82 kmph. In the fiscal year 2023-24, the EDFC
maintained an average speed of 46 kmph, while the WDFC closely followed
with an average speed of 55 kmph. These speeds exemplify the efficiency
and effectiveness of the DFC in facilitating freight transportation.
Improved Freight Speed and Congestion Alleviation: DFC
significantly enhances freight traffic's average speed while concurrently
relieving congestion on IR tracks. This translates into more Passenger trains
& improved train punctuality, particularly on highly congested routes.
Higher carrying capacity: The existing track structure of Indian
Railways allows trains with 20.32 / 22.9 Tonnes axle load. The track structure
of DFC is designed for carrying axle load of 25T, which can be further
upgraded to 32.5 tonnes axle load. The maximum moving dimension on
DFC is also greater than that on Indian Railways. Therefore, bigger wagons
with higher carrying capacity can be run over DFC. The DFC is also capable
of running long haul trains with rake lengths of 1,500 meters over its network.
The increased freight carrying capacity and higher average speed increase
the through put of freight movement.
Development of industrial hubs: Delhi-Mumbai Industrial
Corridor along WDFC, connection to inland waterways & Amritsar-Kolkata
Industrial Corridor along the EDFC.
Environmentally friendly mode of transport: Carbon emission
by train transportation is 28 gm. per NTKM, significantly less than 64
gm. per NTKM for road transportation. This makes rail transportation an
eco-friendly option. In this process, DFC contributes significantly to the
environment by saving 457 million tons of CO2 emissions in 30 years.

138 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 Trucks on Train (ToT) loading: Iconic Trucks on Train (ToT) service is
operational on the Rewari Palanpur section of WDFC - 238 rakes carrying
4,845 Trucks with total earning of INR 14.91 Crore (approx.), saving 11.62
lakh liters of Diesel (approx.), thereby saving the nation's foreign currency
and reducing approx. 3,075 tonnes of CO2 emission. The carrying of
loaded and empty trucks on flat rail wagons will enable door to door service
piggybacking on fast and safe movement on tracks. The benefits of the
Trucks on train service are reduced carbon emission: (28gm vs 64 gm CO2
Emission/NTKM), less congestion on roads. Each ToT rake eliminates 45
trucks off road in one go. Less wear & tear of trucks resulting in reduced
expenditure on maintenance, generation of new mandays of work, savings
on diesel import bills are other benefits.
Business Development
DFCCIL is focusing on the expansion of new terminals in alignment
with the Gati Shakti Multi Modal Cargo Terminal (GCT) Policy of the Indian
Railways, as part of the DFC network. This initiative involves the integration
of multiple rail connectivity projects from various organizations into the
DFCCIL network. Notably, there are two rail connectivity projects from
the National Industrial Corridor Development Corporation (NICDC), four
from the Container Corporation of India Limited (CONCOR), and 1 each
from Pristine Logistics and Navkar. All these projects are seamlessly being
incorporated into the DFC network.
DFCCIL has played a stellar role in adding 2089 RKm of Dedicated
Freight Track to the total routes of kms of Indian Railways, boosting its freight
loading capacity and augmenting the passenger network by taking over a
major share of goods trains earlier running over IR network. It is expected
to play a pivotal role in improving freight transport within the country,
minimising transit time coupled with lower logistics costs and contributing
towards "Atma Nirbhar Bharat."
Mumbai Railway Vikas Corporation Ltd. (MRVC)
Mumbai Urban Transport Project – I
1.1 Mumbai Railway Vikas Corporation Ltd (MRVC Ltd), is a PSU of
Government. of India under Ministry of Railways (MOR), executing the
Rail Component of the MUTP.
1.2 Mumbai Urban Transport Project – I
MUTP I was sanctioned in Railway Budget 2003-04. It was successfully
completed in 2012 and its completion cost was ` 4452 cr.
Major Infrastructural Inputs in MUTP Phase - I (Rail Component)
 Addition of 93 track Kms. (5th and 6th lines Kurla-Thane, 3rd and
4th lines Borivali-Virar)
 Induction of 101 new 9-car rakes (909 coaches)
 Resettlement & Rehabilitation of 15,857 Project affected
households.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 139

  Running of 12-car rakes on all lines (excluding Harbour Line) by
extending the length of all platforms
 1,500 V DC to 25k V AC conversion on Central & Western Railway
– Traction conversion work on entire Western Railway.
1.3 Mumbai Urban Transport Project – II
Cost of the project is `8,087 crore. The project is bifurcated into MUTP
2A and 2B as follows:
1.3.1 MUTP 2A – Completed. Cost `4,803 crore Loan from World Bank-
`1,727 crore.
S.No. Name of Work Executing Agency Status
1 EMU Procurement/Manufacture (ICF) MRVC/RDSO/ICF Completed
2 1500v DC to 25kV AC Conversion CR, MRVC Completed
3 EMU Maintenance Facilities & Stabling CR, WR, MRVC Completed
Lines
4 Trespass Control measures MRVC Completed

1.3.2 MUTP 2B – In progress. cost- `3,284 crore.

S.No. Name of Work Executing Completion Target /
Agency Status
1 Extension of Harbour Line MRVC Completed in
between Andheri-Goregaon December, 2017
2 5th and 6th lines between Thane- MRVC Completed in February,
Diva 2022
3 5th and 6th lines between CSTM- CR March, 2025 (Phase I)
Kurla
4 6th Line between BCT-Borivali WR March, 2027
5 Resettlement and Rehabilitation MMRDA Along with project

1.4 MUTP 2C – Running of 12 car on Harbour line – Completed.

Cost - `714 crore.
All infrastructure works were completed in March, 2016. 13/12 car
EMU rakes under the project were received in February, 2018. The
project has led to increase in capacity by 33% on harbour line.
1.5 MUTP III – In progress. Cost - `10,947 crore. Loan from AIIB-USD
500 million
S.N. Name of the work Cost
(`in crore)
1 New Suburban Railway Corridor Panvel-Karjat (double line) 2,782
(29.6 Kms)
2 New Suburban corridor link between Airoli-Kalwa (elevated) on 476
Central Railway (3.3 Kms)
3 Quadrupling of the Virar-Dahanu Road on Western Railway (64 3,578
Kms)
4 Procurement of Rolling Stock (565 coaches) 3,491
5 Trespass Control on mid-section 551

140 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

1.6 MUTP IIIA - In progress. Cost `33,690 cr. Sanctioned loan-USD
1,000 million
S.No. Name of the work Cost Executing
(`in crore) Agency
1. Extension of Harbour Line between 826 Western Railway
Goregaon-Borivali (7.08 rkm)
2. 5th & 6th line between Borivali-Virar (26 2,184 MRVC
rkm)
3. 4th line between Kalyan-Asangaon (32.22 1,759 Central Railway
rkm)
4. 3rd & 4th line between Kalyan-Badlapur 1,510 MRVC
(14.05 rkm)
5. Kalyan Yard - Segregation of Long distance 866 Central Railway
and Suburban Traffic
6. a) CBTC on CSMT-Panvel on Harbour Line 1,391 MRVC
and Trans Harbour
b) CBTC on CSMT-Kalyan on Central 2,166 MRVC
Railway
c) CBTC on CCG-VR on Western Railway 2,371 MRVC
7. Station Improvement – at 17 stations 947 MRVC
8. Procurement of Rolling Stock - 191 AC 15,802 MRVC/ICF/MCF
EMU rakes
9 Maintenance facilities for Rolling Stock 2,353 MRVC
10 Stabling Lines 557 CR & WR
11 Augmentation of Power Supply 708 CR & WR
Arrangement
12 Technical Assistance 250 MRVC
Grand Total 33,690

Braithwaite & Co. Limited

Braithwaite & Co. Limited (BCL) is a Schedule – B, ‘Mini Ratna –I’
Heavy Engineering CPSE under Ministry of Railways. It is headquartered
in Kolkata, has set-ups at Delhi & Mumbai, 2 manufacturing units in and
around Kolkata and project sites across India. BCL has been a dominant
player in Railway Rolling Stock Industry in India, especially wagon
manufacturing, since decades. Its other major products & services include
repairing of wagons, civil construction & structural steel fabrication of
bridges, container manufacturing, operation & maintenance of Railway
workshop, manufacturing of cranes and their maintenance, steel castings,
wagon sub-assemblies etc.
The Company has extended support to Indian Railways for repair &
revamp of old & unusable wagons at sites, ROH/POH attention of wagons,
manufacturing of new wagons at Railway workshop. In the infrastructural
front, Company has been continuously updating its facilities &technological
developments, to cater future growth momentum based on its potentialities.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 141

 Being recognized as a Prototype Hub in association with RDSO for Wagons
of new design, Company has been continually developing new wagons for
IR, having its Dedicated & well-developed Design & Drawing House and
ERP enabled business processes.
The Performance highlights of the Company, w.r.t. physicals &
financials are:
Particulars 2022-23 2023-24
Revenue from Operations (` in crore.) 1,043.30 1,103.37
Net Worth (` in crore) 200.32 216.79
Newly Built Wagon (Nos) 1,800.00 1,585.00
Repair Wagon including POH Wagon (Nos) 5,585.00 8,916.00
Bogie (Nos) 2,230.00 2,232.00

Major Achievements during 2023-24

• Company registered highest ever Sales of `1,103.37 crore in 2023-24,
which is 5.75% Growth over the previous year.
• Achieved highest turnout w.r.t POH of wagons in VDPD workshop of
2,866 nos., improving consistently since commencement of operations
w.e.f. October, 2021, registering a growth of 42.94% over the previous
Financial Year.
• Maintaining the previous trend, achieved highest manufacture of 2,232
nos. bogies.
• Emphasizing diversification drives by the Company, executed solar
projects to the tune of `58.19 crore in the operations of first year itself.
• Executed substantial enhancement of Crane Services & AMC business,
post resumption of the legacy business; enhanced from `2.26 crore in
2022-23 to `20.48 crore in current Financial Year.
• The following new orders were received, after diversification into new
business verticals –
¾ Provision of OTM Accommodation, Panagarh, Military Engineering
Service.
¾ Construction of Building for SLDC/PTCUL.
¾ Solar Powered Water purification system.
• Company received Certificate of Registration of Design from Patent
office, Government of India for Non-pressurized Bulk cum general
purpose container with multi discharge port.
• BCL has received the PSE Excellence Awards, organized by XIII
Indian Chamber of Commerce in collaboration with Ernst & Young
in the categories- “Operational performance Excellence”, “CSR
Sustainability” & “Contribution of Women & differently abled in PSE’s.

142 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Advisory Boards
Railways Users’ Consultative Committee

Railway Users' Consultative Committees, at different levels, provide

opportunities for formal consultations between the management and the rail
users with a view to improve services for rail users. Divisional Railway Users'
Consultative Committees (DRUCCs), Zonal Railway Users’ Consultative
Committees (ZRUCCs), Konkan Railway Users' Consultative Committee
(KRUCC), Metro Railway Users' Consultative Committee (MRUCC),
Suburban Railway Users' Consultative Committees (SRUCCs), National
Railway Users' Consultative Council (NRUCC) and Station Consultative
Committees (SCCs) provide useful inputs to Railway administration.

DRUCCs have been reconstituted for a two year term from 16.08.2024
to 15.08.2026. ZRUCCs, KRUCC & MRUCC have been reconstituted for
a two year term from 01.10.2024 to 30.09.2026. SRUCCs & SCCs are
constituted by zonal Railways themselves.

Central Board of Railway Research

Central Board of Railway Research comprises Director-General,

RDSO as Chairman, concerned senior officers of Railway Board as Members
and Additional DG, RDSO as Member Secretary. Representation is also
given to non-Railway members from the IITs, eminent scientists, engineers,
other Government Departments, Industry, etc. The Board recommends and
reviews Railways’ research programmes and also ensures coordination and
assistance from other research laboratories.

Railway Hindi Salahakar Samiti

In order to propagate the use of Hindi in Ministry of Railways and
Zonal Railways, Railway Hindi Salahakar Samiti is constituted under the
Chairmanship of Hon’ble Minister of Railways, whose main objective is to
give valuable suggestions to increase the use of Hindi.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 143

 Important Events
2023-24

01.04.2023 Flagging off of Vande Bharat Express from Rani Kamlapati

to New Delhi.
Flagging off of new daily train between Balurghat and
Sealdah.

08.04.2023 Flagging off of two Vande Bharat Express and new train
service:-
• Secunderabad-Tirupati
• Chennai-Coimbatore
Flagging off of new train between Tambaram and Sengottai.
Inauguration of 37 Km. gauge conversion section between
Agastiyampalli and Tiruturaipundi.

12.04.2023 Inauguration of Ajmer-Delhi Cantt Vande Bharat Express

train.

13.04.2023 Inauguration of Rozgar Mela-4 ‘Historic Mega Recruitment

Drive’ handing over appointment letter to more than 71,000
successful candidates over 45 centers of the country.

13.04.2023 Inauguration of ‘Rojgar Mela-4’ programme under ‘Mission

Recruitment’ through video link. It was organized on 45
centres of the country including Indira Pratisthan, Gomati
Nagar, Lucknow and Maitri Community Centre, Izzatnagar
(Bareilly) of NER.

14.04.2023 Dedication of the following projects to the nation:

• Doubling of Digaru-Lumding
• New Bongaigaon-Dhupdhara
• New line Gauripur-Abhyapuri
• Electrification of Raninagar Jalpaiguri-Guwahati
• Electrification of Chaparmukh-Senchoa-Silghat Town &
Senchoa-Mairabari.

24.04.2023 Laying of foundation stone and dedication of various projects

in Reva.
Dedication of Chhindwara-Nainpur-Mandla Fort
electrification gauge conversion.

25.04.2023 Flagging off of Vande Bharat Express train from

Thiruvananthapuram to Kasaragod, Laying of foundation
stone and dedication of the projects to the Nation.

144 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

10.05.2023 Laying of Foundation stone for three significant rail projects
in Nathdwara.

18.05.2023 Flagging off of Vande Bharat Express train from Puri to

Howrah.

23.05.2023 Handing over Locomotives to Bangladesh.

25.05.2023 Dedication of 100% electrification of six railway sections of

NER.

29.05.2023 Dedication of 91.03 route Kms long New Bongaigaon-

Dudhnoi-Mendipathar and 91 Kms long Guwahati -
Chaparmukh newly electrified section to the Nation and
Inauguration of Assam’s first Vande Bharat Express from
Guwahati to New Jalpaiguri and DEMU/MEMU Shed
Lumding.

01.06.2023 Flagging off of Inaugural run of Indian Railway Cargo train

from Bathnaha (India) to Nepal Customs Yard (Nepal)
between India and Nepal.

19.06.2023 Inspection at Puri Railway station.

21.06.2023 Visiting the progress of East-West Metro project work and

newly built Metro tunnel under Hooghly river.

27.06.2023 Inauguration of Patna-Ranchi Vande Bharat Express.

27.06.2023 Flagging off of Vande Bharat Express between Dharwad –

KSR Bengaluru from Dharwad Railway station.
This is the 2nd Vande Bharat Express of Karnataka and
it enhances connectivity between Northern and Central
Karnataka.

07.07.2023 Flagging off of two Vande Bharat Express trains from

Gorakhpur and laying foundation stone of the redevelopment
of Gorakhpur Jn. railway station.

07.07.2023 Dedication of Ghazipur City-Aunrihar & Aunrihar-Jaunpur

doubling, Bhatni-Aunrihar Electrification, 100% electrification
of rail network in Uttar Pradesh, Dedicated Freight Corridor
DDU-Sonnagar New Line to the Nationand laying foundation
stone for rail flyover between Vyasnagar-DDU stations.

07.07.2023 Flagging off of Jodhpur-Ahmedabad (Sabarmati) Inaugural

Special Vande Bharat Express.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 145

 08.07.2023 Laying of foundation stone of Redevelopment of Bikaner
Station and the Doubling Railway Line in Bikaner.

08.07.2023 Laying of Foundation stone of Railway Manufacturing Unit,

Kazipet.

06.08.2023 Laying of foundation stone for the redevelopment of 508

railway stations under Amrit Bharat Station Scheme (ABSS)
and local functions were organized at all 508 stations across
Indian Railways.

24.09.2023 Flagging off of the inaugural specials of the following two

Vande Bharat trains in SR:-
• 20666/20665 Tirunelveli-Chennai Egmore Vande
Bharat Express
• 20631/20632 Kasasagod – Thiruvananthapuram
Central Vande Bharat Express

24.09.2023 Inauguration of the semi high-speed Vande Bharat Express

between Udaipur-Jaipur.

24.09.2023 Flagging off of Kacheguda – Yesvantpur & Vijayawada –

Chennai Vande Bharat Express Trains.

24.09.2023 Flagging off of 9 Vande Bharat Express:-Hyderabad

(Kacheguda) - Bengaluru (Yesvantpur) Vijayawada - MGR
Chennai Tirunelveli - Madurai - MGR Chennai Kasaragod
– Thiruvananthapuram Jamnagar – Ahmedabad Ranchi –
Howrah Udaipur – Jaipur Patna - Howrah Rourkela – Puri.

01.10.2023 Dedication of Jaklair – Krishna New Railway Line.

02.10.2023 Dedication of following development projects in Rajasthan:-

• Doubling of Chittaurgarh-Nimach Railway line
• Kota-Chittaurgarh Electrified railway line
Laying of Foundation stone for Construction & Widening of
Road Over Bridge at Km. 76 of NH-52 E in Sawai Madhopur
City

03.10.2023 Dedication of Manoharabad – Siddipet New Railway Line

03.10.2023 Lying of foundation stone of Jagdalpur station redevelopment

under ABSS.
Flagging off of Toraki- Raipur DEMU train service.

28.10.2023 Inauguration of the 10th tranche of Rozgar Mela from New

Delhi. Appointment letters were issued to more than 51,000
candidates across the country in this session of Rozgar Mela.

146 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

30.10.2023 Dedication of several infrastructure rail projects to the Nation
worth ` 5,000 crore in Gujarat:
• Doubling of Viramgam-Samakhiali Line
• Gauge Conversion of Katosan Raod-Becharji line
• New Bhandu to New Sanand (North) sectionof WDFC
& 24 Km connecting line.

31.10.2023 Flagging off of Ekta Nagar-Ahmedabad Steam Heritage

Special Train.

16.12.2023 Conferment of ‘Ati Vishisht Rail Seva Puraskar’ (AVRSP)

on 100 Railway Employees from various Zones/Divisions,
Production Units & Railway PSUs all over the country for their
outstanding services. The Awards/Shields were presented at
the 68th Railway Week Central Function, organised at Bharat
Mandapam at Pragati Maidan in New Delhi.

17.12.2023 Flagging off of Train no. 06367 Kanyakumari-Banaras

inaugural special train.

17.12.2023 Flagging off of Kanyakumari – Banaras ‘Kashi Tamil

Sangamam Express’.

18.12.2023 Laying of foundation stone, inauguration & dedication of

various projects to the Nation worth `19,150 crore including
inauguration of gauge converted section of Indara-Dohrighat
& dedication of doubling of Ballia-Ghazipur City and flagging
off of MEMU train service between Dohrighat-Mau and other
trains.

18.12.2023 Flagging off of the second Vande Bharat Express train

between Varanasi-New Delhi.

31.12.2023 Flagging off of Amrit Bharat Train from Ayodhya Dham

Junction.

02.01.2024 Dedication of five railway projects (2 DL + 3 Electrification)

to the Nation worth `2,917 crores benefiting the state of
Tamil Nadu.
(1) Doubling of 41.4 Km Salem–Magnesite Jn–Omalur–
Mettur Dam section
(2) Doubling project, `1,890 crore Madurai - Tuticorin
Doubling project (160 Km)
Dedication of three Electrification projects:-
• Tiruchchirappalli- Manamadurai- Virudhunagar,
• Virudunagar – Tenkasi Jn.
• Sengottai – Tenkasi Jn - Tirunelveli- Tiruchendur.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 147

 16.02.2024 Laying of foundation stone and dedication of eight railway
projects for Rajasthan.

26.02.2024 Laying of foundation stone, inauguration & dedication of

554 Railway Stations to the Nation under the Amrit Bharat
Station Scheme and 1,500 Road Over Bridges/Underpasses
across the country.

26.02.2024 Inauguration of Sangaldaan Section of USBRL.

02.03.2024 Laying of Foundation stone for doubling of Mukuria-Katihar-

Kumedpur railway line
Inauguration of Electrification project of Katihar- Jogbani rail
section
Flagging off of four express trains:-
• Danapur–Jogbani Express (via Darbhanga–Sakri)
• Jogbani-Saharsa Express
• Sonpur-Vaishali Express
• Jogbani-Siliguri Express

06.03.2024 Flagging off Express of train service between Raxaul Jn. –

Jogbani.

08.03.2024 Flagging off following Trains at Kishanganj, Azamnagar Road

and Barsoi Jn. :-
• Train No. 04653/04654,
• Train No. 15933/15934,
• Train No. 13147/13148,
• Train No. 12551/12552

09.03.2024 Dedication of following electrification projects to the Nation:-

(1) Eklakhi – Balurghat section; (2) Barsoi – Radhikapur
section; (3) RaninagarJalpaiguri – Haldibari section;
(5) Siliguri – Aluabari section via Baghdogra; (6) Siliguri –
Sivok – Alipurduar Jn. – Samuktala (including Alipurduar Jn.
– New Coochbehar) section; (7) Automatic block signaling in
Ambari Falakata – Aluabari including electronic Interlocking
in New Jalpaiguri. Flagging off of a new passenger train
service between Siliguri and Radhikapur, Siliguri.

12.03.2024 Inauguration of various railway projects of Ahmedabad

Division and flagging off of Ahmedabad Mumbai Central
Vande Bharat Express and Extendion of Ahmedabad-
Jamnagar Vande Bharat Express upto Okha.

148 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

12.03.2024 Flagging off of:-
1. Chennai – Mysuru Vande Bharat Express & Kollam –
Tirupati Express
2. Thiruvananthapuram – Kasaragod Vande Bharat
Express extended upto Mangaluru Central.
3. Express Train service between Kollam – Tirupati
(T.No.17241/17242)
Dedication of the following facilitie to the Nation in Southern
Railway:
1. Pitline at Basin Bridge, Chennai (24-LHB coach
CAMTECH Standard Pitline)
2. 06 Goods Sheds (Singaperumal Koil Goods Shed,
Gangaikondan Goods Shed, Teni Goods Shed,
Pattukottai Goods Shed, Tiruhchirappalli Goods Shed
and Valliyur Goods Shed)
3. 04 Jan Aushadi Kendras (Dindigul, Erode,
Tiruchchirappalli, Palakkad)
4. One Station One Product stalls at 205 stations

12.03.2024 Laying of foundation stone and dedication to the Nation

of various Railway projects worth more than `85 thousand
crore across the country and flagging off of 10 Vande Bharat
Express trains and other Rail services on 12.03.2024

25.03.2024 Laying of foundation stone, inauguration and dedication of

around 2000 railway infrastructure projects to the Nation
worth more than ` 41,000 crores.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 149

 Glossary
ACCOUNTS
Capital Investment Book value of the capital assets of Railways.
Gross Revenue The true earnings in an accounting period
whether actually realized or not
Gross Receipts Earnings actually realized in an accounting
period.
Net Revenue Gross traffic receipts minus total working
expenses.
Operating Ratio Ratio of working expenses to gross revenue.
Suspense Unrealised earnings, liabilities not discharged
in an accounting period.
Working Expenses Expenditure on administration, operation,
maintenance and repairs, contribution to
Depreciation Reserve Fund and Pension
Fund.
STATISTICAL
Density The volume of traffic moving between any
two points on the Railway expressed in
terms of passenger kilometers or net tonne
kilometres per route kilometre/running track
kilometre or train kilometres per running
track kilometre.
Engine Kilometre Movement of an engine under its own power
over the length of one kilometre.
Gross Tonne Kilometre Gross tonnage comprising payload and tare
weight hauled by a train over one kilometre.
Lead Average haul of a passenger or a tonne of
freight
Loaded Wagon Kilometre Movement of a wagon loaded with goods
over one kilometre.
Net Load or Net Tonnage Payload of passengers, luggage or goods
carried by a vehicle or a train.
Net Tonne Kilometre Payload of one tonne carried over one
kilometre.
Non-Revenue Traffic Traffic conveyed free for working the
Railways.
Passenger Kilometre A passenger transported over one kilometre.
Revenue Earning Traffic Traffic which is paid for by the consignor or
the consignee.

150 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Route Kilometre The distance between two points on the
Railway irrespective of the number of lines
connecting them, whether single line, double
line etc.
Running Track Kilometre The length of all running tracks excluding
tracks in sidings, yards and crossings.
Track Kilometre The length of all running tracks including
tracks in sidings, yards and crossings.
Train Kilometre Movement of a train over one kilometre.
Vehicle/Wagon Kilometre Movement of a vehicle/wagon over one
kilometre.
Wagon Turn-Round Interval of time between two successive
loadings of a wagon.
TRAFFIC
Rate Price fixed by the tariff for the conveyance
of a unit of parcels, luggage and goods.
Fare Money realized by the Railways from
transportation of persons excluding the
‘penalty’ realized.
OTHERS
Number of Staff All employees paid directly by the Railway
administration.
Stores Materials or parts either purchased by
the Railway or manufactured in Railway
workshops for working the Railways.
Tractive Effort Load-hauling capability of a locomotive
expressed in terms of the tractive force
exerted by the locomotive at wheel.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 151

 Summary of important audit
observations from the Report of the
Comptroller and Auditor General
of India - Union Government
(Railways) and Status Report on
Pending Action Taken Notes
Audit Report No. 4 of 2024 (Compliance Audit).
The Audit Report for the year ending March 2022-23 individual
paragraphs involving money value of `2,604.40 crore.A brief overview of
the important audit findings and conclusions is given below.

Para 2.1 Loss of `834.72 crore on account of payment of

interest on loan taken by IRCON due to improper decision of
the Ministry of Railways to generate Non-Fare Revenue in
2017-18: Railway Board
Ministry of Railways (MoR) suffered a loss of `834.72 crore on interest
paid on a loan of `3,200 crore taken by IRCON for development of a land
parcel. The loan along with interest was repaid without any development of
the land parcel.

Para 2.2 Non-levy of Shunting Charges: East Coast

Railway
Non-levy of Shunting charges for shunting activity by using Railway
engines resulted in loss of revenue of `149.12 crore during the period from
2018 to 2022 in East Coast Railway.

Para 2.3 Non-recovery of Goods and Services Tax from

Siding owners: South East Central Railway and Western
Railway
Non-compliance to Goods and Services Tax (GST) provisions
regarding levying of GST on services provided by the Railways to Siding
owners resulted in non-collection of `13.43 crore from Siding owners.

Para 3.1 Undue favour in award of contract: IRCON

International Limited
IRCON International Limited awarded a contract at `1,110.80
crore to an ineligible bidder ignoring the essential qualifying criteria for the
evaluation of tenders.

152 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Para 3.2 Idling of assets due to inordinate delay in opening
of section for Goods traffic led to loss of potential earnings:
Western Railway
Delay in opening of the section for Goods traffic after its Gauge
conversion led to loss of earning capacity to the tune of `126 crore during
the period from 2018-19 to 2020-21, in addition to idling of the investment
of `121 crore incurred on the Project for more than three years.

Para 3.3 Blockade of capital due to non-completion of

approach road: West Central Railway
Non-completion of approach road to the Road Over Bridges resulted
in blocking of Railway’s capital of `43.59 crore and recurring expenditure of
`1.35 crore due to non-closure of the Level Crossings.

Para 3.4 Non-recovery of Mobilization Advance paid to the

Contractor and interest thereon: South East Central Railway
South East Central Railway failed to safeguard its financial interest
which resulted in loss of `28.95 crore due to non-recovery of Mobilization
Advance paid to the Contractor and interest thereon.

Para 3.5 Non-closure of Level Crossings despite incurring cost

of `28.03 crore on the construction of Road Over Bridges and
recurring cost on continued operation of LCs: South Central
Railway
Non-Compliance of Ministry of Railways instructions regarding
inclusion of Limited Height Subway (LHS)/Light Foot Over Bridge (FOB) at
the time of framing of proposal for construction of Road Over Bridge/Road
Under Bridge by South Central Railway resulted in non-closure of Level
Crossings.

Para 3.6 Non-realization of leasing charges amounting to

`26.59 crore from State Government of Uttar Pradesh: North
Central Railway
Violation of Ministry of Railway’s instructions regarding leasing of
Railway land to Government of Uttar Pradesh (GoUP) by North Central
Railway Administration resulted in non-execution of land lease agreement
with GoUP. Further, Railway Administration could not realize the land
leasing charges from GoUP which resulted in a loss of revenue amounting
to `26.59 crore.

Para 3.8 Unfruitful expenditure on construction of washing

pit: North Eastern Railway
Sanction of unwarranted washing pits and subsequent decision to
stop the work resulted in unfruitful expenditure of `10.72 crore.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 153

 Para 3.13 Negligible utilization of the asset despite assurance
by Ministry of Railways: North Western Railway
Ajmer-Pushkar Broad Gauge line could not be operated due to
inability of Railway Administration to optimally utilize the infrastructure
created with investment of `133.69 crore even after passage of 11 years of
the commencement of train services. This resulted in loss of `6.78 crore on
train operations in Ajmer-Pushkar section for the period 2017-18 to 2019-20.

Para 4.1 Idling of expenditure incurred on manufacture of

trainsets for Train-18: Integral Coach Factory
Decision of MoR to change the traction system after approving the
production program for 240 coaches over two years resulted in idling of six
unusable coach shells for Train-18 manufacture against earlier specification
at a cost of `8.57 crore and idling of materials worth `46 crore.

Para 4.2 Avoidable payment towards haulage charges: South

Eastern Railway
Due to supply of sick/unloadable wagons, Railways had to incur an
avoidable payment of `12.54 crore towards haulage charges to Haldia
Dock Complex system at Haldia for the period from December 2015 to
December 2021.

Para 4.5 Failure of Railway Administration in heeding to

Vigilance Department’s suggestion to ban business with a
contractor resulted in undue award of contract: East Coast
Railway
East Coast Railway awarded cleaning contract worth `7.26 crore
without giving due recognition to Vigilance Departments instructions.

Audit Report No. 05 of 2024 (Compliance Audit)

A brief overview of the important audit findings and recommendations
of the two Chapters is given below:

Chapter 1: Management of Health Services in Indian Railways

Indian Railways (IR) provide medical and health services to about
one crore railway beneficiaries, through129 hospitals and 586 HealthUnits.
The review on “Management of Health Services in Indian Railways”
covered the issues for assessing the adequacy and quality of health services
provided by IR during the period 2017-18 to 2021-22. Audit examined the
implementation of various policies and guidelines framed by the IR in relation
to resources and their utilization, availability of required infrastructure,
management of resources during COVID pandemic, procurement of
medicines/equipment, etc.

154 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 Audit observed that the share of expenditure on healthcare services to
total expenditure of IR had shown an increasing trend but there was a sharp
drop in 2021-22.There were several instances of patients leaving hospitals
against medical advice. IRs incurred substantial expenditure towards
referral of patients to non-railway recognized hospitals. Medical Audit of
referral cases was not conducted in 7,38,297 (98.72 per cent) cases and this
expenditure is showing increasing trend. Medical treatment to the eligible
beneficiaries of Ayushman Bharat Yojana were not implemented in many
Railway Hospitals.Bed Occupancy Ratio (BOR), which is an indicator of the
productivity of the hospital services, was found less than the standard norms
in many hospitals.

Audit also observed the shortage of medical and para medical staff
in test checked hospitals of the Zonal Railways. There was also shortage in
availability of machines/medical equipment with reference to IPHS norms.
Even the minimum requirement of machines/medical equipment as per clinical
Establishment (Registration and Regulation) Act 2010 was not being met.

There is a scope for strengthening the monitoring and internal

control mechanism to ensure conduct of medical audit, procurement of
quality drugs, timely receipt of test reports and implementation of Hospital
Management Information System (HMIS).

Chapter 2: Management of Parcel Services in Indian Railways

As per Section 2(27) of the Railways Act 1989, ‘Parcel’ is defined as
‘goods entrusted to the Railway Administration for carriage by a passenger
or parcel train’. Articles, such as personal effects, general merchandise,
perishables are accepted as parcels for booking and carriage by Railways.
The report focuses on the performance of Indian Railways (IR) in providing
the Parcel Services through booking of parcels, leasing of Parcel Vans and
Parcel Express trains. The scope of audit covered issues relating to plan/
policies framed by the Indian Railways and their implementation during the
period 2017-18 to 2021-22.

Audit observed that the business development efforts by Indian

Railways did not show the levels of initiative as envisaged in the IR Vision
Document, 2020. The Parcel Tariffhas not been revised since October
2013. There was lack of adequate infrastructure facilities, such as, approach
roads, covered sheds, drinking water, stacking area, merchant rooms, etc.
The infrastructure capacity of the rolling stock, parcel offices and Parcel
Management System Terminal was not augmented for an efficient transit
of Parcel Cargo. There was adverse impact on Parcel earnings due to non-
supply of VPs. In all 16 Zonal Railways, the Parcel sector was not opened
to Parcel Cargo Express Trains (PCET).

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 155

 Audit Report No. 06 of 2024
{Performance Audit on ‘Energy Management in Train
Operations and Renewable Energy Initiatives in Indian
Railways’ (Year ended March 2022)}
The Performance Audit on “Energy Management in Train Operations
and Renewable Energy Initiatives in Indian Railways” was conducted to
assess whether IR’s major initiatives with regard to energy management,
development of renewable energy resources and conservation of energy
were meeting the outcomes envisaged.

Summary of Recommendations
IR needs to:

• Examine and reduce the fuel costs in six Zones, which show high
figures of fuel cost to working expenditure/increasing trend despite the
progressive change over to the cheaper electric traction.

• Automate the system for calculating SFC and SEC to effectively optimize
fuel and energy consumption.

• Compile and issue all the measures for energy conservation in a single
policy document/ master circular for clarity and focus in implementation
at Zonal level.

• Rectify the low increase in electric GTKM in four Zones, as compared to

increase in electrified route KM due to non-utilization of electric traction
in the electrified routes.

• Prepare timelines for conversion to 100 per cent three phase electric
locomotives with due consideration of the life of the existing conventional
locomotives, production capacity for three phase locos etc.

• Evolve mechanism for automated capture of regenerated energy data

from engine of three phase locomotives and EMUs.

• Replicate across all Zones the method adopted by WCR to get credit for
the regenerated power fed back to the grid.

• Ensure conducting Energy Audits regularly for monitoring and to

optimize energy consumption.

• Issue a comprehensive policy circular detailing the new measures and

targets for different areas of renewable energy that is proposed to be
tapped.

156 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 Status Report on Pending Action Taken Notes (ATNs) as on
14.10.2024.
Sl. No. & Year of No. of Details of the Paras/C&AG report on which
No. the Report paras/ ATNs are pending
C&AG
No. of No. of ATNs No. of Audit
report
ATNs sent but ATNs
on which
not sent returned which
ATNs
by the with have been
have been
Ministry observations finally
submitted
even for and Audit vetted
the first is awaiting by audit
time their re- but have
submission not been
by the submitted
Ministry by the
Ministry
to PAC

1 13, 14, 32 & 37 of 2016 45/44 0 0 1 0

2 13, 14, 22, 36 & 45 of 2017 43/43 0 0 0 0

3 1, 5, 17 & 19 of 2018 44/43 0 0 1 0

4 10 & 19 of 2019 50/50 0 0 0 0

5 2 & 8 of 2020 4/4 0 0 0 0

6 5, 13 & 22 of 2021 68/44 0 0 2 2

7 16, 22, 23, 25 & 35 of 2022 44/37 0 3 2 2

8 13 of 2023 4/3 0 0 1 0

9 4, 5 & 6 of 2024 39/0 20 1 1 17

Total 341/288 20 4 8 21

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 157

158 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24
Financial Statements
& Operating Statistics

Contents
Financial Statements

Consolidated Profit and Loss Account.................................................................. 160

Statements Supplementary to Profit and Loss Account:

Gross Traffic Receipts .......................................................................................... 160
Ordinary Working Expenses .................................................................................161
Contribution to Reserve Funds .............................................................................161
Dividend and Other Payments to General Revenues............................................. 161
Balance Sheet ...................................................................................................... 162
Value of Railway Assets ........................................................................................164
Railways’ Contribution to the Plan—Source of Funds/Application of Funds.......... 166

Operating Statistics

Assets ................................................................................................................. 168

Operation ........................................................................................................... 169
Traffic and Earnings ............................................................................................ 170
Utilisation of Rolling Stock .................................................................................. 172
General................................................................................................................ 173

Statistical Summary—Indian Railways

INDIANINDIAN
RAILWAYS
RAILWAYS
ANNUAL
ANNUAL
REPORT
REPORT
AND ACCOUNTS
AND ACCOUNTS
2022-23
2023-24 159
Financial Statements I

Consolidated Profit and Loss Account: 2023-24

2022-23 Supporting 2023-24 Supporting
(` in crore) Statement (` in crore) Statement
2,39,982.56 IA Gross Traffic Receipts 2,55,272.63 IA
Ordinary Working Expenses
1,80,255.78 IB (including Payment to Worked Lines) 1,91,093.61 IB
Contribution to Reserve Funds
55,400.00 IC (Depreciation Reserve Fund and Pension 59,800.00 IC
Fund)
2,35,655.78 Total Working Expenses 250,893.61
4,326.78 Net Traffic Receipts (Operating Profit) 4,379.02
(-)1,809.40 Miscellaneous Transactions (Net) (-) 1,119.34
2,517.38 Net Revenue (Gross Profit) 3,259.68
Less
— ID (a) Dividend and other Payments to — ID
General Revenues
— (b) Payment to Deferred Dividend —
Liability
@@2,517.38 Excess (+)/Shortfall (–) @3,259.68
@@The excess was appropriated to @The excess was appropriated to
Development Fund (DF) and Rashtriya Development Fund (DF) and Rashtriya
Rail Suraksha Kosh (RRSK). Rail Suraksha Kosh (RRSK).
Statements Supplementary to Profit and Loss Account
2022-23 IA Gross Traffic Receipts 2023-24 IA
(` in crore) Coaching Earnings (` in crore)
Passenger Traffic
#— Full fares #—
#— 63,416.85 Less than full fares #— 70,693.32
Parcels and other coaching traffic
1,975.10 Parcels 2,009.30
105.63 Luggage 112.76
3,877.59 5,958.32 Others 4,605.19 6,727.25
Goods Earnings
86,456.54 Coal, Coke etc. 91,247.46
74,782.81 General Merchandise 76,412.63
811.71 Other Traffic 1,262.10
1,713.12 Wharfage and Demurrage 1,507.39
(-)1,501.28 1,62,262.90 Less refunds (-)2,136.29 1,68,293.29
8,498.60 Miscellaneous (Sundry) other earnings 9,652.44
2,40,136.67 Total Gross Earnings 2,55,366.30
154.11 Suspense (Bills receivable) 93.67
Gross Traffic Receipts
2,39,982.56 (Actually realised) 2,55,272.63
# Figures not available

160 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 2022-23 Percentage 2023-24 Percentage
(`in crore) to total (`in crore) to total
I B Ordinary Working Expenses IB
8,992.67 4.99 General Superintendence and Services 9,584.23 5.02
17,856.23 9.91 Repairs and Maintenance of Permanent 20,049.85 10.49
Way and Works
6,709.42 3.72 Repairs and Maintenance of Motive Power 7,751.48 4.06
19,733.39 10.95 Repairs and Maintenance of Carriages and 22,309.01 11.67
Wagons
9,631.38 5.34 Repairs and Maintenance of Plant and 10,493.14 5.49
Equipment
20,056.04 11.13 Operating Expenses–Rolling Stock and 22,062.12 11.55
Equipment
37,074.57 20.57 Operating Expenses–Traffic 39,430.17 20.63
37,899.73 21.03 Operating Expenses–Fuel 34,788.22 18.20
8,486.33 4.71 Staff Welfare and Amenities 9,473.47 4.96
8,260.64 4.58 Miscellaneous Working Expenses 9,413.43 4.93
5,472.43 3.04 Provident Fund, Pension and other 6,213.33 3.25
Retirement Benefits
180,172.82 Gross Expenditure 1,91,568.45
82.95 0.05 Suspense (Bills payable) (-) 474.84 -0.25
180,255.78 100.00 Ordinary Working Expenses 1,91,093.61 100.00
(Actually disbursed) IC

IC Contribution to Reserve Funds

700.00 Depreciation Reserve Fund 800.00
54,700.00 Pension Fund 59,000.00
55,400.00 Total Contribution to Fund 59,800.00
235,655.78 Total Working Expenses 250,893.61 ID

ID Dividend and Other Payments to

General Revenue

— Dividend Payable (Current) —

— Payments in lieu of tax on Passanger —
Fares

— — On account of assistance to Railway Safety — —

Fund

— Total Dividend payable —

— Deferred Dividend paid —
— Net Dividend paid —

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 161

Balance Sheet
As on March 31, As on March 31,
2023 (` in crore) 2024 (` in crore)
LIABILITIES
A. Loan Capital
#6,17,614.79 (advanced by General Exchequer) @7,92,657.45
B. Investment Financed from
53,449.91 Railway Capital Fund 53,449.91
66,813.65 Depreciation Reserve Fund 67,380.32
42,122.10 Development Fund 43,074.76
77,158.48 Railway Safety Fund 1,22,158.81
15,756.05 Special Railway Safety Fund 15,756.05
1,252.31 Revenue 1,252.31
85,973.17 Rashtriya Rail Sanraksha Kosh 97,295.34
10,239.00 Soverign Green Fund 22,717.99
2,354.72 Miscellaneous other sources 2,515.88
3,55,119.39 Total 4,25,601.38
C. Reserves
428.14 Depreciation Reserve Fund 780.10
15.52 Development Fund 572.54
360.90 Pension Fund 1,961.39
442.16 Railway Capital Fund 456.97
3.38 Railway Safety Fund 3.06
— Special Railway Safety Fund —
864.89 Rashtriya Rail Sanraksha Kosh 1,302.40
237.15 Railway Debt Service Fund 245.09
2,352.14 Total 5,321.55
D. Deposits
39,570.32 (i) State Railway Provident Fund 38,689.13
30,974.90 (ii) Miscellaneous Deposits 41,465.42
71.48 (iii) F. Loan & Advances 73.39
70,616.70 Total 80,227.94
E. Current Liabilities
6,389.80 (i) Undischarged (Demands payable) 7,373.30
3.25 (ii) Outstanding dues payable to other 3.25
Government Departments
6,393.05 Total 7,376.55
10,52,096.07 Grand Total 13,11,184.87
@ Excludes `11,954.00 crore appropriation to SRSF, `90,000.00 crore appropriation to RRSK, `1,07,957,.03 crore
appropriation to RSF and `22,717.99 crore appropriation to SGF.
# Excludes `11,954.00 crore appropriation to SRSF, `80,000.00 crore appropriation to RRSK, `62,957.03 crore
appropriation to RSF and `10,239.00 crore appropriation to SGF.

162 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 II II
As on March 31, As on March 31,
2023 (` in crore) 2024 (` in crore)
ASSETS
F. Block Assets
(i) Fixed Assets
50,178.86 Land 60,342.15
4,34,975.54 Buildings and track 5,38,782.07
2,38,853.12 Rolling stock 3,13,604.86
83,040.33 Plant and equipment 1,05,587.50
– Miscellaneous assets –
8,07,047.85 Total 10,18,316.58
(ii) Investments
2,082.32 Inventory 3,600.95
3,799.70 Works in progress (WMS) 5,125.64
17,869.17 Miscellaneous Advance (Capital) 18,092.47
23,751.19 Total 26,819.07
(iii) Investment in other undertakings
— Shares in road transport undertakings —
1,41,935.14 Other Government undertakings 1,73,123.17
9,72,734.18 Total Block Assets 12,18,258.82

G. Funds lying with Central Government

72,968.84 (Contra-items C and D) 85,549.49

H. Current Assets
1,786.87 Sundry Debtors 2,295.55
Outstanding dues from other Government
1,534.04 Departments 1,437.06
1,971.09 Outstanding Traffic Earnings 2,461.15
446.47 Cash in hand 337.58
654.58 Demands Recoverable 845.22

10,52,096.07 Grand Total 13,11,184.87

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 163

 II
Gross book value as on 31st March, 2023 (`in crore)

Capital Capital DRF& DF OLWR U.S. Ma- Railway RRSK Special SGF Total
at-charge Fund including chinery Safety Railway
(Compris- Improve- and other Fund Safety
ing loan/ ment Misc. Fund
account) element Tools

Land 48,535.35 441.51 378.79 3.83 – 568.88 221.01 29.48 – 50,178.86

Structural Engineering
Works
Stations and offices 1,16,822.65 11,861.27 26,883.05 405.74 0.27 11,155.99 11,387.67 561.84 – 1,79,078.49
Workshops and stores
buildings 16,010.95 466.82 4,937.49 126.29 – 901.61 1,048.11 38.79 – 23,530.05

Residential buildings 8,097.38 330.50 4,638.46 75.80 – 1,390.76 211.36 45.27 – 14,789.53
Track
Formation 54,407.74 6,684.08 8,918.74 55.60 0.01 24,737.75 11,679.69 1,558.79 – 1,08,042.41
Permanent way
41,960.07 4,598.24 21,398.76 146.39 – 16,070.50 37,816.49 6,570.15 – 1,28,560.60
materials
Bridges 19,694.97 1,555.91 5,310.01 36.09 – 10,381.61 6,556.50 1,494.41 – 45,029.50
Rolling Stock
Locomotives and
spare boilers 49,613.34 8,876.75 8,737.52 3.80 – 18.58 3,680.33 1,086.84 10,239.00 82,256.17

Carriages including
Rail Cars and E.M.U. 29,149.94 5,110.67 4,919.33 0.64 – 4.39 1,925.05 686.02 – 41,796.04
Stock
Wagons 27,342.86 4,750.38 3,623.65 1.04 – 520.42 2,081.72 985.73 – 39,305.80
Ferries 231.72 15.46 9.98 0.01 – 3.15 116.62 – – 376.94
Rail-cum-road services 3,238.82 9.11 1,115.36 21.56 0.23 2,422.30 1,150.38 63.09 – 8,020.85
Road motor cars and
carriers for public -99.15 0.01 -70.02 – – 3,256.18 -44.74 – – 3,042.27
traffic
Equipment (Machinery
and Plants etc.) Other 43,610.93 4,640.04 18,102.71 375.51 3.01 5,726.30 7,946.23 2,635.64 – 83,040.35
than Rolling Stock
Suspense (Floating
Assets like inverntories
or stores holdings)@
Stores suspense 1,852.27 2.91 31.90 – – 0.08 195.17 – – 2,082.32
Manufacture suspense 3,799.70 – – – – – – – – 3,799.70
Miscellaneous
15,496.06 20.53 0.01 – 2,351.19 – 1.37 – 17,869.17
advances
Investment in
shares of Govt. &
Other Commercial
Undertaking- Road
service.
Investment in shares of
Govt. Commercial and 30,811.02 1,101.33 - 0.01 – – – – – 31,912.35
Public Undertaking
Total 6,17,614.79 53,449.91 1,08,935.75 1,252.31 2,354.72 77,158.48 85,973.17 15,756.05 10,239.00 9,72,734.18

Note: @ Excludes `11,954.00 crore of appropriation to SRSF.

164 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 III
Gross book value as on 31st March, 2024 (`in crore)

Capital Capital DRF& DF OLWR U.S. Ma- Railway RRSK Special SGF Total
at-charge Fund including chinery Safety Railway
(Compris- Improve- and other Fund Safety
ing loan/ ment Misc. Fund
account) element Tools

Land 58,597.70 441.51 379.40 3.83 – 596.50 293.74 29.48 – 60,342.15

Structural Engineering
Works
Stations and offices 1,41,487.99 11,861.27 29,899.33 405.74 0.27 23,703.19 14,032.37 561.84 – 2,21,951.99
Workshops and stores
buildings 18,321.50 466.82 4,925.30 126.29 – 1,156.57 1,207.79 38.79 – 26,243.06

Residential buildings 9,225.39 330.50 4,800.17 75.80 – 1,866.88 235.99 45.27 – 16,580.00
Track
Formation 70,739.80 6,684.08 8,356.33 55.60 0.01 38,050.78 12,359.70 1,558.79 – 1,37,805.09
Permanent way
56,174.06 4,598.24 21,559.55 146.39 – 27,656.58 40,238.26 6,570.15 – 1,56,943.24
materials
Bridges 24,836.85 1,555.91 5,347.09 36.09 – 12,405.71 8,514.37 1,494.41 – 54,190.45
Rolling Stock
Locomotives and
spare boilers 73,573.55 8,876.75 7,725.82 3.80 – 30.98 4,494.28 1,086.84 22,717.99 1,18,510.01

Carriages including
Rail Cars and E.M.U. 42,140.44 5,110.67 4,927.02 0.64 – 4.39 2,074.93 686.02 – 54,944.13
Stock
Wagons 39,089.86 4,750.38 3,614.60 1.04 – 1,217.06 2,296.02 985.73 – 51,954.69
Ferries 337.48 15.46 9.98 0.01 – 3.15 283.52 – – 649.59
Rail-cum-road services 3,545.10 9.11 1,133.34 21.56 0.23 2,787.50 1,177.68 63.09 – 8,737.61
Road motor cars and
carriers for public 521.70 0.01 -42.26 – – 3,386.11 11.53 – – 3,877.08
traffic
Equipment (Machinery
and Plants etc.) Other 60,967.62 4,640.04 17,787.50 375.51 3.01 9,293.29 9,884.90 2,635.64 – 1,05,587.50
than Rolling Stock
Suspense (Floating
Assets like inverntories
or stores holdings)@
Stores suspense 3,377.42 2.91 31.90 – – 0.04 188.68 – – 3,600.95
Manufacture suspense 5,125.57 – – – – 0.08 – – – 5,125.64
Miscellaneous
15,558.20 20.53 0.01 – 2,512.36 – 1.37 – 18,092.47
advances
Investment in
shares of Govt. &
Other Commercial 1,06,443.66 2,984.39 0.01 0.01 – – 0.20 – – 1,09,428.27
Undertaking- Road
service.
Investment in shares of
Govt. Commercial and 62,593.56 1,101.33 - 0.01 – – – – – 63,694.90
Public Undertaking
Total 7,92,657.43 53,449.91 1,10,455.08 1,252.31 2,515.88 1,22,158.81 97,295.34 15,756.05 22,717.99 12,18,258.82

Note: @ Excludes `11,954.00 crore of appropriation to SRSF.

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 165

Railways’ Contribution
to the Plan:
Sources/Application
of Funds
2022-23 SOURCE OF FUNDS 2023-24
(` in crore) (` in crore)
Internal Resources Generation
2,517.38 Excess(+) for the year 3,259.68
Contribution from Revenues and
Capital to Reserve Funds
900.00 Depreciation Reserve Fund 1,000.00
0.00 Spl. Railway Safety Fund 0.00
0.00 Capital Fund 0.00
266.00 Pension Fund (Net) 1,562.24
0.00 Railway Safety Fund 0.00
0.00 RRSK 0.00
38.97 Interest on Fund Balances 90.59
3,722.35 Total Internal Cash Balances 5,912.51
Budgetary support From General
Revenues
109,017.15 (a) On Capital account 1,75,169.48
- (b) on account of SRSF -
30,000.00 (c ) on account of RSF 45,000.00
10,000.00 (d) on account of RRSK 10,000.00
10,239.00 (e) on account of SGF 12,478.99
(f) As Temporary Loans:
0.00 (i) Reserve Fund 0.00
0.00 (ii) Development Fund 0.00
0.00 (iii) Capital Fund 0.00
Contribution From General
Revenues
(Non-interest bearing)
- (a) On account of SRSF -
- (b) On account of RSF -
- (c) On account of RRSK -
- (d) On account of SGF -
Total contribution received from the
159,256.15 General Revenues 2,42,648.47
162,978.50 Total Source of Funds 2,48,560.98

166 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 IV
2022-23 APPLICATION OF FUNDS 2023-24
(` in crore) (` in crore)
Acquisition of new assets and
replacement of existing assets
Acquisition Charged to:
109,017.15 Capital 1,75,169.48
0.00 Railway Capital Fund 0.00
985.39 Development Fund 952.66
30,001.29 Railway Safety Fund 45,000.33
11,797.42 RRSK 11,322.17
10,239.00 SGF 12,478.99
0.00 Open Line Works (Revenue) 0.00
Replacement Charged to Depreciation
617.38 Reserve Fund 667.94

162,657.63 Total Investment 2,45,591.57

Repayment of loans obtained

for:
0.00 Development Fund 0.00
0.00 Railway Capital Fund 0.00

Interest paid on temporary loans

0.00 Development Fund 0.00
0.00 Railway Capital Fund 0.00
320.87 Increase(+)/Decrease(–) 2,969.41
in Funds Balances
162,978.50 Total Application of Funds 2,48,560.98
Note:
2,031.27 Opening balance in all Funds as on 2,352.14
1st April
2,352.14 Closing balance as on 31st March 5,321.55
Increase(+)/Decrease (–)
320.87 in balance comprised of: 2,969.41
291.92 Depreciation Reserve Fund 351.96
14.87 Development Fund 557.02
273.39 Pension Fund 1,600.50
14.33 Railway Capital Fund 14.81
(-)1.29 Railway Safety Fund -0.33
(-)280.04 RRSK 437.51
7.69 Debt Service Fund 7.94
- SGF –
320.87 Total 2,969.41

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 167

Operating Statistics VIA
Assets
2022-23 2023-24
B.G. M.G. Total Route/Track-kms. (000) B.G. M.G. Total
including Route kms. including
N.G. N.G.
58.07 – 58.07 Electrified 62.25 – 62.25
65.98 1.34 68.58 Total 66.82 1.16 69.18
Running track kms
92.36 – 92.36 Electrified 102.50 – 102.50
103.90 1.33 106.49 Total 107.35 1.19 109.75
Total track kms
113.77 – 113.77 Electrified 125.39 – 125.39
129.51 1.41 132.31 Total 132.64 1.27 135.21
7,180 97 7,364 Number of stations 7,314 54 7,461
Rolling Stock (in units)
Locomotives
– 27 39 Steam – 27 38
4 – 82* Diesel Hydraulic & Mechanical 4 – 84
4,601* 45 4,648* Diesel Electric 4,269 42 4,313
9,565 – 9,565 Electric 10,675 – 10,675
Passenger Carriages
64,095* 263* 64,658* Loco hauled 64,520 224 65,006
7,975* – 7,975* E.M.U. Trailers 8,125 – 8,125
3,938* – 3,938* E.M.U. Motor Coaches 4,104 – 4,104
1,711* 1,711* DEMU / DHMU 1,681 1,681
7* 1* 13* Rail Cars 5 0 10
Seats/Berths(000)
1,169.48* 0.11 1,169.59* Air-conditioned 1,339.13 0.11 1,339.24
109.62* - 109.62* Air-conditioned Chair Car 118.22 - 118.22
- 0.58* 0.58* 1st Class - 0.58 1.68
3,208.63* 11.01* 3,219.64* 2nd Class 3,112.60 8.96 3,121.56
1,163.77* – 1,163.77* E.M.U. Trailers (all classes) 1,131.12 – 1,131.12
606.10* – 606.10* E.M.U.Motor Coaches(all classes) 659.65 – 659.65
182.75* 182.75* DEMU / DHMU 178.96 178.96
0.36 0.13* 0.57* Rail Cars (all classes) 0.36 - 0.57
9,110.00* 41.00 9,167* Other Coaching Vehicles (in units) 10,221.00 41.00 10,278.00
(including Brake Vans)
2,205* 31 2,252* Railway Service Vehicles (in units) 2,691 28 2,744
Goods wagons (000)
71.35* 0.58* 71.94* Covered wagons 76.83 0.57 77.41
200.47* 0.07 200.56* Open wagons 208.51 0.07 208.60
25.23* 0.02* 25.43* Live-stock wagons, wagons for 26.09 0.20 26.28
explosives, timber rail wagons, tank and
misc. wagons
17.06* 0.09 17.17* Departmental wagons (including brake 15.59 0.09 15.69
vans)
Ferry Stock
– – – Power Vessel – – –
– – – Dump Craft – – –

168 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

 VIB
(Figures in million)
Operation
2022-23 2023-2024
B.G. M.G. Total Train-kms. B.G. M.G. Total
including Passenger and proportion of mixed including
N.G. N.G.
— 0.02* 0.04* Steam — 0.02 0.04
134.00* 1.09* 135.18* Diesel 102.81 0.91 103.80
471.49* — 471.49* Electric 537.70 — 537.70
89.09 — 89.09 Electric Multiple Units 91.68 — 91.68
35.57* — 35.57* #MEMU 48.39 — 48.39
— — — DHMU — — —
17.88 — 17.88 DEMU 17.95 — 17.95
— — 0.07* Rail Cars — — 0.02
— 0.01 0.01 Rail Bus — — —
Goods and proportion of mixed
— — — Steam — — —
113.35 — 113.35 Diesel 98.75 — 98.75
439.72 — 439.72 Electric 414.06 — 414.06
Departmental
— — 0.02* Steam — — 0.01
1.79 — 1.79 Diesel 4.74 — 4.76
2.27 — 2.27 Electric 10.31 — 10.31
0.21 — 0.21 Electric Multiple Units 0.22 — 0.22
0.15 — 0.15 MEMU 0.13 — 0.13
Shunting and other engine kms.
Shunting
— — — Steam — — —
44.09* 0.09 44.19* Diesel 40.96 0.02 40.99
27.50* — 27.50* Electric 28.13 — 28.13
Light, assisting required, assisting not required,
siding and departmental
— — — Steam — — —
154.75 0.02 154.77 Diesel 117.87 — 117.89
359.42* — 359.43 Electric 301.40 — 301.40
Engine kms. (excl. EMUs & Rail Cars)
Passenger and proportion of mixed
— 0.02 0.04* Steam — 0.02 0.04
174.11* 1.20* 175.41* Diesel 142.98 0.93 144.01
530.11* — 530.13* Electric 615.62 — 615.64
Goods and proportion of mixed
— — — Steam — — —
272.88 — 272.88 Diesel 218.49 — 218.49
771.76* — 771.79* Electric 669.85 — 669.85
Departmental
— 0.01 0.01 Steam — 0.01 0.01
2.84* — 2.85* Diesel 6.08 — 6.10
6.30* — 6.30* Electric 14.98 — 14.98
Total
— 0.03* 0.04 Steam — 0.03 0.05
448.77* 1.20* 450.07* Diesel 366.21 0.95 367.26
1,304.14* — 1,304.16* Electric 1,295.28 — 1,295.80
Vehicle kms.
20,364.27* 10.46 20,387.51 Coaching Vehicles 21,848.31 8.95 21,864.15
2,160.37 — 2,160.37 Electric Multiple Units Coaches 2,233.78 — 2,233.78
908.80* — 1,748.46 #MEMU 1,216.94 — 1,216.94
— — — DHMU — — —
393.80 — 393.80 DEMU 398.86 — 398.86
— — — Rail Cars — — —
— — — Rail Bus — — —
Wagon kms.
15,964.38* — 15,964.38* Loaded 15,091.20 — 15,091.20
25,525.60* — 25,525.60* Total 23,977.41 — 23,977.41
62.54* — 62.54* % age of loaded to total 62.94 — 62.94
*revised
#Inclusive Vande Bharat
INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 169
Traffic and Earnings VIC
2022-23 Passenger Traffic 2023-24
B.G. M.G. Total including Passengers originating (millions) B.G. M.G. Total including
N.G. N.G.
Suburban
264.27 0.00 264.27 1st Class 303.50 0.00 303.50
3,527.93 0.00 3,527.93 2nd Class 3,678.02 0.00 3,678.02
3,792.20 0.00 3,792.20 Total Suburban 3,981.52 0.00 3,981.52
Non-suburban
6.25 0.00 6.25 A.C. First Class 8.38 0.00 8.38
39.47 0.00 39.47 A.C. Sleeper 44.47 0.00 44.47
180.36 0.00 180.36 A.C. 3-Tier 211.03 0.00 211.03
1.03 0.21 1.52 1st Class 1.23 0.22 1.76
40.32 0.07 40.45 A.C. Chair Car 53.15 0.00 53.24
Sleeper Class
382.49 0.00 382.49 Mail/Express 370.35 0.00 370.35
0.49 0.00 0.49 Ordinary 0.49 0.00 0.50
2nd Class
1,310.18 1.37 1,312.29 Mail/Express 1,497.99 1.42 1,499.79
637.36 2.33 640.23 Ordinary 731.47 2.35 734.30
2,597.95 3.98 2,603.55 Total Non-suburban 2,918.57 3.99 2,923.82
6,390.15 3.98 6,395.75 Total Suburban and Non-suburban 6,900.09 3.99 6,905.34
Passenger kms. (millions)
Suburban
8,421.70 0.00 8,421.70 1st Class 9,591.32 0.00 9,591.32
1,05,928.04 0.00 1,05,928.04 2nd Class 1,08,915.01 0.00 1,08,915.01
1,14,349.74 0.00 1,14,349.74 Total Suburban 1,18,506.33 0.00 1,18,506.33
Non-suburban
3,657.59 0.00 3,657.67 A.C. First Class 4,740.60 0.00 4,740.60
31,471.96 0.00 31,471.96 A.C. Sleeper 35,387.90 0.00 35,387.91
1,55,765.16 0.00 1,55,765.16 A.C. 3-Tier 1,79,822.28 0.00 1,79,822.28
99.01 4.98 116.98 1st Class 119.55 6.62 139.91
12,280.59 0.43 12,286.39 A.C. Chair Car 16,672.33 0.05 16,679.99
Sleeper Class
2,80,259.76 0.00 2,80,259.76 Mail/Express 2,67,530.11 0.00 2,67,530.11
93.58 0.00 93.58 Ordinary 91.98 0.00 91.98
2nd Class
3,23,506.36 82.17 3,23,628.41 Mail/Express 3,98,102.06 98.65 3,98,222.20
37,036.57 239.09 37,289.71 Ordinary 43,289.91 271.70 43,578.37
8,44,170.58 326.67 8,44,569.62 Total Non-suburban 9,45,756.72 377.02 9,46,193.35
9,58,520.32 326.67 9,58,919.36 Total Suburban and Non-suburban 10,64,263.05 377.02 10,64,699.68
Average lead (kms.)
Suburban
31.90 0.00 31.90 1st Class 31.60 0.00 31.60
30.00 0.00 30.00 2nd Class 29.60 0.00 29.60
30.20 0.00 30.20 Total Suburban 29.80 0.00 29.80
Non-suburban
585.20 0.00 585.10 A.C. First Class 565.50 0.00 565.50
797.30 — 797.30 A.C. Sleeper 795.70 — 795.70
863.60 0.00 863.60 A.C. 3-Tier 852.10 0.00 852.10
96.30 23.90 77.10 1st Class 97.60 3.30 79.50
304.60 0.00 303.70 A.C. Chair Car 313.70 0.00 313.30
Sleeper Class
732.70 — 732.70 Mail/Express 720.50 — 720.50
190.20 — 190.20 Ordinary 185.90 — 185.90
2nd Class
246.90 60.10 246.60 Mail/Express 284.90 69.40 284.70
58.10 102.40 58.20 Ordinary 59.20 102.90 59.30
324.90 82.00 324.40 Total Non-suburban 335.50 88.00 335.10
150.00 82.00 149.90 Total Suburban & Non-suburban 156.50 88.00 156.40

170 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

Traffic and Earnings VIC
2022-23 2023-24
B.G. M.G. Total including Passenger Earnings (`crore) B.G. M.G. Total including
N.G. N.G.
Suburban
475.24 — 475.24 1st Class 600.31 — 600.31
2,163.84 — 2,163.84 2nd Class 2,261.24 — 2,261.24
2,639.08 — 2,639.08 Total Suburban 2,861.55 — 2,861.55
Non-suburban
1,213.19 — 1,213.26 A.C. First Class 1,628.19 — 1,628.19
5,857.79 — 5,857.79 A.C. Sleeper 6,670.82 — 6,670.82
21,344.52 — 21,344.52 A.C. 3-Tier 25,015.15 — 25,015.15
4.83 6.89 33.07 1st Class 4.82 7.59 37.09
2,293.00 0.69 2,296.01 A.C. Chair Car 3,323.44 0.13 3,326.45
Sleeper Class
15,928.74 0.00 15,928.74 Mail/Express 15,113.05 0.00 15,113.05
6.08 0.00 6.08 Ordinary 6.43 0.00 6.43
2nd Class
13,523.00 6.73 13,532.60 Mail/Express 15,202.30 9.43 15,213.24
552.46 11.14 565.69 Ordinary 807.05 12.08 821.36
60,723.61 25.45 60,777.76 Total Non-suburban 67,771.25 29.23 67,831.78
63,362.69 25.45 63,416.84 Total Suburban and Non-suburban 70,632.80 29.23 70,693.33
Average rate/passenger km. (paise)
Suburban
56.4 — 56.4 1st Class 62.6 — 62.6
20.4 — 20.4 2nd Class 20.8 — 20.8
23.1 — 23.1 All Classes (suburban) 24.1 — 24.1
Non-Suburban
331.7 — 331.7 A.C. First Class 343.5 — 343.5
186.1 — 186.1 A.C. Sleeper 188.5 — 188.5
137.0 — 137.0 A.C. 3-Tier 139.1 — 139.1
48.8 1,382.90 282.7 1st Class 40.3 1,147.60 265.1
186.7 — 186.9 A.C. Chair Car 199.3 — 199.4
Sleeper Class
56.8 — 56.8 Mail/Express 56.5 — 56.5
65.0 — 65.0 Ordinary 69.9 — 69.9
2nd Class
41.8 81.9 41.8 Mail/Express 38.2 95.6 38.2
14.9 46.6 15.2 Ordinary 18.6 44.5 18.8
71.9 77.9 72.0 All Classes (Non-suburban) 71.7 77.5 71.7
66.1 77.9 66.1 Total Suburban and Non-suburban 66.4 77.5 66.4
Freight Traffic
Total BG Tonnes originating (000’s) Total BG
15,09,103.00 — 15,09,103.00 Revenue earning 15,88,061.00 — 15,88,061.00
1,657.00 — 1,657.00 Non-revenue 1,887.00 — 1,887.00
15,10,760.00 — 15,10,760.00 Total 15,89,948.00 — 15,89,948.00
Net tonne kms. (millions)
9,59,566.00 — 9,59,566.00 Revenue-earning 9,73,968.00 — 9,73,968.00
322.00 — 322.00 Non-revenue 501.00 — 501.00
9,59,888.00 — 9,59,888.00 Total 9,74,469.00 — 9,74,469.00
1,60,158.00 1,60,158.00 Earnings from carriage of goods traffic 1,65,880.00 1,65,880.00
(`in crore)
Average lead (kms.)
636.00 — 636.00 Revenue-earning 613.00 — 613.00
195.00 — 195.00 Non-revenue 266.00 — 266.00
635.00 — 635.00 Total 613.00 — 613.00
166.91 — 166.91 Average rate/tonne km. (paise) 170.31 — 170.31

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 171

Utilisation of Rolling Stock VID
2022-23 2023-24
B.G. M.G. N.G. Vehicle and Wagon usage B.G. M.G. N.G.
Vehicle kms./Vehicle day
470 27* 77* Passenger vehicles 492 48 58
404 35* 2* Other coaching vehicles 399 11 14
223 – – Wagon kms./wagon day 192.00 – –
4.70 – – Wagon turn-round (days) 5.11 – –
8,670.00 – – Net tonne kms./wagon day 7,851.00 – –
60.00 – – Avgerage wagon load during the run (tonnes) 65.00 – –
(in terms of 8-wheelers)
Average speed of goods trains
(kms. per hour)
Through goods trains
– – – Steam – – –
31.60* – – Diesel 27.70 – –
29.50* – – Electric 23.80 – –
30.00* – – All Traction 24.90 – –
All goods trains
– – – Steam – – –
31.10 – – Diesel 27.30 – –
30.07* – – Electric 24.10 – –
30.38* – – All Traction 25.00 – –
Engine usage
Engine kms./day/engine on line
– 9 6* Steam – 5 6
316* 89* 44* Diesel 261 72 37
419* – – Electric 360 – –
Net tonne kms./goods loco day on line
– – – Steam – – –
1,36,952* – – Diesel 1,19,068 – –
2,08,663* – – Electric 2,23,604 – –
Net tonne kms./goods loco day in use
– – – Steam – – –
3,56,998* – – Diesel 3,44,624 – –
4,15,808* – – Electric 3,72,647 – –
Net tonne kms./goods engine
13,650* – – hour (All traction) 14,256 – –
Average load of goods trains
(tonnes)
1,738* – – Net Load 1,899 – –
2,918* – – Gross load (incl. weight of engine) 3,085 – –
*revised

172 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24

General VIE
2022-23 2023-24
B.G. M.G. Total Density‑ B.G. M.G. Total
including Train kms./running including
N.G. N.G.
34.46* 2.30 33.67* track kms./day 33.85 2.20 33.16
Passenger train kms./
22.34* 2.30 21.80* running track kms./day 21.73 2.13 21.28
Goods train kms./
16.42* 0.02 15.98 running track kms./day 13.70 0.06 13.41
Repair of Rolling Stock
(ineffective %age)
6.70* 7.35* 6.79* Locomotives 7.15 32.24 7.26
5.11* 11.60* 5.16* Passenger Carriages 4.84 2.16 4.84
7.38 — 7.33 Other Coaching Vehicles 7.36 — 7.36
7.41* — 7.41* E.M.U. Coaches 8.48 — 8.48
2.73* 0.00 2.73* Wagons 2.46 0.00 2.46
Fuel consumption by locos
— — — Coal (000 tonnes) — — —
1,433.53* 2.32 1,438.42 Diesel oil (000 kilolitres) 1,208.74 1.73 1,212.28
22,086.40* — 22,086.40* Electricity (million kwt. hrs.) 23,221.11 — 23,221.11
Electricity consumed by E.M.U.
1,915.66 — 1,915.66 suburban services (million kwt. hrs.) 1,929.03 — 1,929.03
Consumption/1,000 gross tonne km.
— — — Passenger and proportion of mixed — — —
Coal (kg.)
3.57* 6.09 3.60 Diesel oil (litres) 6.47 3.88 3.34
20.20* — 18.70 Electricity (kwt. hrs.) 19.10 — 19.10
— — — Goods and proportion of mixed — — —
Coal (kg.)
1.61* — 1.61* Diesel oil (litres) 1.98 — 1.98
6.30* — 6.30* Electricity (kwt. hrs.) 6.19 — 6.19

Groups Group Group Total Personnel Groups Group Group Total

A&B C D A&B C D
Number (000)
13.66 1,114.72 – 1,128.38 Open line 12.94 1,179.23 – 1,192.17
1.61 12.26 – 13.87 Construction 1.64 12.51 – 14.15
0.953 39.00 – 39.95 Production Units 0.94 38.00 – 38.94
1.59 5.82 – 7.42 Railway Board and other Railway offices 1.52 5.40 – 6.92
17.813 1,171.80 – 1,189.62 Total 17.04 1,235.14 – 1,252.18
6,483.70 1,54,935.18 – 1,61,418.87 Total wage (` in crore) 5,874.91 1,67,765.08 – 1,73,639.99
3,639.46 1,322.20 – 1,356.90 Average annual wage/employee (` in ’000) 3,449.54 1,358.30 – 1,386.70
Stores purchases (` in crore)
64,317 Indigenous 75,354
Imported
588 Direct 347
51 Purchased in India 92
64,956 Total 75,793

*revised

INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24 173

174 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2023-24
 Hkkjr ljdkj
Government of India
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Ministry of Railways
(jsyos cksMZ)
(Railway Board)

Published by Directorate of Statistics and Economics

Ministry of Railways (Railway Board), Government of India, New Delhi