PhumlaKamnandiHotels Project Guidelines - Business Case - 2025
PhumlaKamnandiHotels Project Guidelines - Business Case - 2025
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Important Note:
All four partners in the team should have worked equally hard on the document. Marks
will be awarded jointly to the team, even where there may have been differing skills
levels on the part of each member. If however, students complain that their project
mark has suffered significantly because of non-participation or poor effort by one of
the partners, or there is a major discrepancy between a student’s project mark and
their final exam mark, individuals may be required to walkthrough the project
separately for re-evaluation. In such circumstances, the total marks for the project are
likely to be redistributed on a basis which reflects the student effort.
We encourage group discussion and support but it is important that each student
works with and understands every aspect of the course. Students will be using the
tools and techniques introduced in INF2009F in delivering a major project in third year
and honours. Your expertise in systems development is probably the most critical skill
set you will take out of university into the IT profession. It is therefore important that
all members of a team work on all parts of every deliverable – don’t split the work
between you so that each member can see half the total picture. Obviously one team
member might complete the final drawing of a particular model but all should be
involved in the rough drafts where the real understanding happens.
Plagiarism Declaration
Beware PLAGARISM. Each team must submit its own documentation. It is very easy
to see where students are copying rather than doing their own work as each marker
evaluates the same section across all the deliverables. Where teams are found to have
copied from other students, both teams will be penalised. This is likely to result in a
mark of zero being given to both teams with the potential for further action where
appropriate.
On the next page are summary revenue and expense figures for the Phumla Kamnandi
Hotel Group (2025) to give you an indication of the current financial health of the
business. You may find this data useful when estimating the economic feasibility of
the project.
In addition to these figures please note:
• Stock losses are mostly from wastage and theft in the restaurant, bars and
housekeeping area and are a genuine expense.
Mis-postings are write-offs as a result of errors made in posting charges to
the guest accounts. Many errors are only detected at checkout time when it
may be too late to reallocate the expense to the correct account. Mis-
postings are lost revenue rather than expenses and are currently estimated to
be around 7% of revenue (excluding room revenue).
• Complementaries are free stays in the hotel. A few complementaries (free
stays) are given to VIP’s and travel agents to market the hotel but almost all
are awarded to guests who have been inconvenienced through misplaced
bookings. Again, we reflect complementariness as lost revenue rather than
an expense. The total loss of room venue through errors in the booking
process and the resulting complementary stays is estimated to be around 5%
of room venue.
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