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GenAI and Innovation for the

Next Era of HR

Speaker Name
Month Day, 2024

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GenAI and the Digital Workforce

Innovations
for the next Reimagined experiences
era of HR
Unlocking the power of skills

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rience (Oracle
loyee Expe ME)
p
Em Tou
chp
oin
H U MA N R ES O U R CE S
ow ts
Gr
ns
• Benefits Core HR Work Life • Ce
leb Innovation
tio Workforce Modeling & Predictions Strategic Workforce Planning ra
ec te Powered by Oracle Cloud HCM
n
on

•H
WO R K F O R C E
•C

T AL EN T

RH
M AN A G EM EN T
M AN A G EM EN T
ys

elp
rne

Time & Labor

De
Recruiting
Jou

Oracle Cloud HCM Workforce Scheduling

The ONLY complete HCM Suite 100%

sk
•

Onboarding

•
Workforce Labor Optimization
ate

Dig
Learning natively built for the Cloud
unic

ital
Absence Management
Career Development
• Best-of-breed solutions
Comm

Assis
Workforce Health & Safety
Opportunity Marketplace
in best-of-suite

tant
P AY R O L L
Performance Management Payroll
Compensation
International Payroll Core
• Hyper-personalized
Succession Planning
Payroll Interface
employee experiences
• AI from infrastructure
Automation, Analysis, and Personalization
Advanced HCM Controls | Analytics | Dynamic Skills | Experience Design Studio | Visual Builder Studio
through Applications
• Scalable and extensible
Oracle Cloud HCM Oracle Cloud ERP Oracle Cloud SCM Oracle Cloud CX
• Single source of truth and experience
Oracle Cloud Infrastructure
across the enterprise
AI/ML | Extensibility | Integration | Security | Autonomous Database

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Across every industry,

organizations are navigating
unprecedented levels
of uncertainty

30%
of hours currently worked across
occupations could be automated by 2030

- McKinsey

84%
of experts predict the global landscape will be
stormy, turbulent, or unsettled over the next two
years

- World Economic Forum

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Organizations are turning to AI to help

85%
say increased adoption of
76%
of HR leaders believe that if
87%
of executives surveyed believe
new technologies like GenAI their organization doesn't employees are more likely to
and broadening digital access adopt and implement AI be augmented than replaced
are the actions most likely to solutions in the next 12 to 24 by generative AI
drive transformation months, they'll be lagging in
organizational success - McKinsey
- World Economic Forum
- Gartner

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GenAI and the

digital workforce

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Best Enterprise Embedded

Technology Data AI
Oracle Cloud Infrastructure Unified Applications Data AI for Applications
Highest performance Trusted systems of record Fully embedded with NO extra cost
Built-in security Data security carries through AI Fastest time to value – Just turn it on
Lowest complexity, lowest risk Complete, unified suite Stay on the cutting edge – Every quarter
Chosen by leading LLM providers Enterprise-grade guardrails

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LLMs have unlocked the future of AI:

Agents and Automation

Predictive AI Generative AI Agentic AI

• Classify an entity • Author assist • RAG-based Q&A Agents
• Detect an anomaly • Summarization • Reasoning-Capable Agents
• Predict a number • Multi-Agent Workflows
• Make a recommendation
• Etc.

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Attract and recruit

top talent

Hiring Advisor

• Provide summaries, full-length job

descriptions, and offer salary guidance
based on job title, department and other
related information

• Accept, regenerate, and modify content until

desired results are achieved

• Helps save time and improve consistency

and quality

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AI Agents in Cloud HCM today

Help individuals make well- Improve employee lifecycle
informed decisions support and overall experience
• Payslip Analyst • Job Seeker Analyst
• Timecard Assistant • Employee Hiring Advisor
• Benefits Analyst • New Hire Onboarding Guide
• Tax Withholding Guide • Org Chart Analyst
• Compensation Guidelines Analyst • Personal and Employment
• Perks and Awards Analyst Details Assistant
• Leave and Absence Analyst
• Retirement and Pensions Analyst
Support compliance and meet
workplace responsibilities
Accelerate upskilling and
• Shift Scheduling Assistant
improve retention
• Employee Contracts Analyst
• Career Planning Guide • Collective Agreements Analyst
• Internal Mobility Assistant
• Performance and Goals
Assistant
• Learning and Training Advisor
• Talent Review Assistant

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Agentic applications – on the horizon

Multi-Agent Workflows will help perform complex tasks and end-to-end workflows

Hiring Advisor Succession Planning Agent Compensation Guideline Talent Review Workflow
Workflow Advisor
Plan for leadership Orchestrates workflow and
Help a manager create job continuity by creating and Recommends bonuses and assigns tasks to summarize
requisitions, source managing succession plans stock grants based on feedback, assess
candidates, schedule company policy and performance, schedule
interviews, and fill employee compensation meetings
positions data

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Management Reporting Restricted
N arratives Insight Narratives and Summary Project Program Status Summary Gen eration Extract Information from Expens e Receipt Change Order Generation from P roject Iss ue Job Match Snippet

Suggest Goals Based On Previous Performance Evaluations Insight on Market Composite Data Employee Recognition Message Job Category Landing Pages Goal Creation SMART Team Goals Givin g Feedback

Career Summary for Growth Enhance Manager Performance Evaluations About Me for Connections Generate Survey Questions Job Posting Candidate Assistant Q&A Career Site Content As sistant

Performance Feedback and Develop ment Tips Performance Review Summary Candidate Experience Summary Generate Email Message Response for Candidates Generate Text Message Resp onse for Can didates

Simultaneous Email and Text Message for Candidates AI Guided Journey Using Preferred LLM Rules for Approval Engine Recommend Keywords Creation for Career Site Asset Selection Goal evaluation summary

Suggest Profile for Job or Position Subject Line, SMS, Push Assisted Authoring Email and Landing Page Assisted Authoring Products and References As sisted Authoring Win Stories from Won Opportunities

Short-form Authoring + Open Rate Predictions Intelligence Data Mapping Win Story Assisted Authoring 10-K Summarization Generate Account Su mmary Generate Outreach Email Generate Interview Summary

Kno wledge Article from SR Knowledge Article from Source Doc Ch at Assistan ce
100+ SR Response from Knowledge Article Assisted Authoring in Fusion Interviews

SR Summarization Chat Summary for Wrap Up Notes Chat Summarization Question Answering in Search (KM) Choose Attributes for Summarization
Generative AI Features
HelpDesk Reques t Summarization Generate New Supplier Recommendations
Across Fusion Apps Generate List of Inspection Characteristics Generate Item Descriptions

Generate Repair Summary Generate W ork Order Notes Generate N egotiation Cover P age Generate Sales Order Acknowledgment Generate Sales Order Change Comments Summarize Purchase Order Details

Generate Repair Suggestions from P as t Service History Generate Shift Summary for Production Supervisor Generate Supplier Qualification Questions Summarize Supplier Registration Attachmen t Suggest Negotiation Requirements

Generate Supplier Negotiation Synopsis Generate Shift Notes for Operator Handoff Generate Des cription of an Inspection Plan Vers ion Generate N otes For Accrual Ad ju stments & Reversals Supplier Code of Conduct Assistant

Mainten ance Troubleshooting Advisor Material Handling Assistant Price Change Assistant Order Import Assistant Quality Ins pection Advisor Tax Withholding Assistant Retirement and Pensions Consultant

Ben efits Advisor Employee Contracts Advisor Shift Scheduling Agent Document I/O Agent Led ger Agent Account Reconciliation Agent Payments Agen t Expense Policy Agent Project Management Agent

Profitability and Cos t Management Agent Contextual Data Exploration Agent Data Visualiz ation Agent Service Request Triage Ass is tant Work Order As sistant Field Service Continuous Operations Agent

Service Request Clarification Agent Knowledge Management Generator Customer Service Summarization Agent Field Service Route Optimization Agent Field Service Ass et History Assistant Service Request Category Advisor

Packaging and Sustainability Ass is tant Contracts Res earcher Customer Account Researcher Supplier Portal Support Advisor Procurement Policy Advisor Claim Policy Advisor Discretionary Discounting Advisor
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Top 15 HCM GenAI use cases

Add Goals
Manager Assigning Goals

1000+ Summarize Performance Review

Feedback Assistance
Job Match Snippet
About Me

Oracle Cloud customers Job Category Landing Pages

Generate Surveys
engaging with GenAI Career Summary for Job Profile
Performance Feedback & Dev Tips
across Job Requisition Authoring
the globe Career Site Content Assistance
Goal Comments
Generate Email Message
Candidate Career Summary

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 Oracle AI for HCM
Compensation and Pe rformance Empl oyee Lifecycl e
Recruiting Benefi ts Management Career & Skills Development Workforce Management
Management

Job S ee ker
Recognition Analyst
Comme nts
T ax W ithholdi ng T imeca rd Ne w H ire
Guide Assistant Onboa rding
Caree r Pla nning
Candi da te Ex pe ri ence Assistant
Guide
Summary Benefits Ana lyst Caree r Path
Candi da te Score Goal Crea ti on Recommendations Le ave and About me
Internal M obility Absence Anal yst
Assistant

Employee

Si milar jobs
Anytime Growth
Candi da te Q& A Fe edback Opportunitie s
Recomme nded
Jobs Ide ntified Sk ills
Sk ills
Recomme ndations E mploye e
Col lectiv e Contra cts Personal and Employment
Perks a nd Analyst
Retirement a nd Performance Agree ments Ana lyst Deta ils Assistant
Awa rds
Pensions Analy st and Goals Le arni ng and
Analyst
Assistant T ra ini ng Adv isor
T ime to Hire E mploye e Hiring Adv isor
T eam Goa l
Cre ation

Manager

Sugg ested
Candi da te s
Job Posting
Sugg ested
De scri ption Compe nsa tion Surve y
Succe ssor
s Guideli ne s Ana lyst Que stions
Shift Scheduling Knowledgeba s
Job a nd Assistant e Article s
T ale nt Rev iew
Assistant Position
Job Categ ory Tile s Si milar Performance De scri ptions
Caree r Site and Landing pages Candi da te s Rev iew
Content Summary

HR Team

Predictive AI Gen AI AI Agent

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Reduced Improved Reduced

time employee retention hiring costs

$5.94M to hire

$30K $162K $30K

Improved Improved Improved

Estimated annual workforce collaboration worker productivity manager productivity

recurring business $972K $864K $2,859K

benefit due to use Reduced new hire Increased Improved

of GenAI & employee turnover goal attainment team performance

Cloud HCM $120K $432K $480K

Estimates for an organization with 10,000 employees

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Reimagined
experiences

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Oracle Redwood Design awards & recognition

2024 2024 2024 2023

Silver Stevie Winner People’s Voice Winner Gold Winner + 4 Awards Honoree
Best User Experience Apps & Software Digital Design, Internet of Things
Mobile Design, Branding

2021 2022 2022 2022

Winner Winner Honoree Honoree
User Experience Systems Design Enterprise Design User Experience

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Leveraging the Redwood Platform

Customer-specific extensibility through common components

Page Templates Guided Journeys Business Rules Logic Rule Builder

Leverage common page Extend the page with Personalize, enable defaulting Use Rule Builder to more
templates and component customer specific content. and validations with business easily define rule-based
reuse. rules setups.

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My Team
Activity
Center
HCM investment highlights

Empower users with essential

information and actions

High value Activity Centers

Embedded Gen AI for improved GenAI Performance Summary
productivity and outcomes
Streamlining, automating and
contextualizing actions
Role Guides
Personalized and Extensible

Smart schedule planning and

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Continuous innovation in
experiences through Oracle ME Grow

Touchpoints

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Experience data in new ways

Act directly on AI-driven insights within an integrated closed
loop experience

People Leaders Workbench

People Intelligence for leaders and their
teams to drive business and financial
outcomes by acquiring, retaining, and
growing talent.

Actionable Model Actual

Insights Solutions Actions

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Demo:
People
Leaders
Workbench

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Unlocking the
power of skills

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Intelligence
Make better decisions with powerful talent
and work intelligence

Oracle
Dynamic Skills Applications
Continuously detect, manage, and Provide personalized skills recommendations
grow the skills that fuel your talent across various skills-driven business
processes
supply chain and drive business
agility
Infrastructure
Combine a rich base inventory of skills and
jobs and layer with customer-specific data

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Expanded skills-based talent management

Think Big. Start Small. Move Fast. With Skills at the Core of your HCM Strategy

• Leverage the most open

extensible skills infrastructure in a
single, unified cloud

• Embedded in Core HR at no
additional cost

• Available in 30 languages

• Develop, curate, and execute your

skills-based strategy

• Understand and act on

evolving enterprise skills

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Think big. Start small. Move fast.

GenAI and the Achieve new efficiencies with

Digital Workforce embedded, extensible GenAI

Reimagined Deliver better experiences

experiences and improve outcomes

Start anywhere with

Unlocking the
Dynamic Skills and AI-powered
power of skills skills-based processes

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Call to Action! Scan Me

Join the AI Agents Early
Adopter Program
If you are interested in joining our Oracle Cloud
AI Agents Early Adopter Program for HCM,
please express interest using this QR code. We
will invite you to an upcoming demo and
deeper discussion of our initial AI Agent use
cases and possible inclusion in the ongoing
Early Adopter Program.

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Thank you

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