Essentials of Management Information Systems 10th Edition by Jane Laudon, Kenneth Laudon ISBN 0133051108 9780133051105 Instant Download
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Internet Skills
Using online software tools for job hunting and career development Chapter 1
Kenneth C. Laudon
New York University
Jane P. Laudon
Azimuth Information Systems
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10 9 8 7 6 5 4 3 2 1
Glossary G-1
References R-1
Index I-1
iv
Complete Contents
I Information Systems in the Internet to Locate Jobs Requiring Information Systems
Knowledge 33
Digital Age 1 Video Cases 33 • Collaboration and Teamwork: Creating
a Web Site for Team Collaboration 33
1 Business Information Systems in Your Business Problem-Solving Case
Career 2 Are Electronic Medical Records a Cure for Health
Chapter-Opening Case: Care? 33
Shortening Lines at Disney World: Technology to the
Rescue 3 2 Global E-Business and Collaboration 36
1.1 The Role of Information Systems in Business Chapter-Opening Case:
Today 5 America's Cup 2010: USA Wins with Information
How Information Systems Are Transforming Business 5 Technology 37
• What’s New In Management Information Systems? 6 2.1 Components of a Business 39
Interactive Session: Organizations Organizing a Business: Basic Business Functions 39
Running the Business from the Palm of Your Business Processes 40 • Managing a Business and Firm
Hand 8 Hierarchies 42 • The Business Environment 43 • The
Globalization Challenges and Opportunities: A Role of Information Systems in a Business 44
Flattened World 9 • Business Drivers of Information
2.2 Types of Business Information Systems 45
Systems 11
Systems for Management Decision Making and Business
1.2 Perspectives on Information Systems and Intelligence 45
Information Technology 13 Interactive Session: Technology
What Is an Information System? 13 • It Isn’t Simply Can Airlines Solve Their Baggage Handling? 47
Technology: The Role of People and Organizations 15
Systems for Linking the
• Dimensions of Information Systems 16 Enterprise 51
1.3 Understanding Information Systems: A Business Interactive Session:
Problem-Solving Approach 18 Organizations
Interactive Session: Technology Piloting Valero with Real-
UPS Competes Globally with Information Time Management 52
Technology 19 Intranets and Extranets
The Problem-Solving Approach 55 • E-Business,
21 • A Model of the Problem- E-commerce, and E-Government 55
Solving Process 21 • The Role
2.3 Systems for Collaboration and Teamwork 56
of Critical Thinking in Problem
What is Collaboration? 56 • Business Benefits
Solving 23 • The Connection
of Collaboration and Teamwork 57 • Building a
Between Business Objectives,
Collaborative Culture 57 • Tools and Technologies for
Problems, and Solutions 24
Collaboration and Teamwork 59
1.4 Information Systems and Your Career 25
2.4 The Information Systems Function in Business 65
How Information Systems Will Affect Business Careers
The Information Systems Department 65 • Information
25 • Information Systems and Your Career: Wrap-Up 28
Systems Services 66
• How This Book Prepares You For the Future 28
Learning Tracks 66 • Review Summary 66 • Key Terms
Learning Tracks 29 • Review Summary 30 • Key Terms
67 • Review Questions 68 • Discussion Questions 69 •
31 • Review Questions 31 • Discussion Questions 32 •
Hands-on MIS Projects 69
Hands-on MIS Projects 32
Management Decision Problems 69 • Improving
Management Decision Problems 32 • Improving
Decision Making: Using a Spreadsheet to Select
Decision Making: Using Databases to Analyze Sales
Suppliers 69 • Achieving Operational Excellence: Using
Trends 32 • Improving Decision Making: Using the
Internet Software to Plan Efficient Transportation
Routes 70
v
Video Cases 70 • Collaboration and Teamwork: II Information Technology
Describing Management Decisions and Systems 70
Business Problem-Solving Case
Infrastructure 107
Collaboration and Innovation at Procter & Gamble 71
4 IT Infrastructure: Hardware and
3 Achieving Competitive Advantage with Software 108
Information Systems 74 Chapter-Opening Case:
Chapter-Opening Case: BART Speeds Up with a New IT Infrastructure 109
Verizon or AT&T: Which Digital Strategy Will
4.1 IT Infrastructure: Computer Hardware 111
Prevail? 75
Infrastructure Components 111 • Types of Computers
3.1 Using Information Systems to Achieve Competitive 113 • Storage, Input, and Output Technology 115 •
Advantage 77 Contemporary Hardware Trends 116
Porter’s Competitive Forces Model 77 • Information Interactive Session: Technology
System Strategies for Dealing with Competitive Forces Green Data Centers: Good for Business? 121
79
4.2 IT Infrastructure: Computer Software 123
Interactive Session: Technology
Operating System Software 123
Technology Helps Starbucks Find New Ways to
Application Software and Desktop Productivity Tools
Compete 82
125 • Software for the Web: Java and HTML 129 •
The Internet’s Impact on HTML5 130 • Web
Competitive Services 130 • Software
Advantage 84 • The Business Value Trends 131
Chain
Model 85 • Synergies, Core 4.3 Managing Hardware
Competencies, and Network- and Software
Based Strategies 87 • Disruptive Technology 133
Technologies: Riding the Wave 89 Capacity Planning and
3.2 Competing on a Global Scale 90 Scalability 133 • Total Cost of Ownership (TCO) of
The Internet and Globalization 91 • Global Business Technology Assets 134 • Using Technology Service
and System Strategies 91 • Global System Configuration Providers 135 • Managing Mobile Platforms 136 •
92 Managing Software Localization for Global Business
136
3.3 Competing on Quality and Design 93
Interactive Session: People
What Is Quality? 93 • How Information Systems
Should You Use Your iPhone for Work? 137
Improve Quality 94
Learning Tracks 139 • Review Summary 139 • Key
3.4 Competing on Business Processes 95
Terms 140 • Review Questions 141 • Discussion
What Is Business Process Management? 96
Questions 142 • Hands-on MIS Projects 142
Interactive Session: Organizations Management Decision Problems 142 • Improving
Burton Snowboards Speeds Ahead with Nimble Decision Making: Using a Spreadsheet To Evaluate
Business Processes 99 Hardware and Software Options 142 • Improving
Learning Tracks 100 • Review Summary 100 • Key Decision Making: Using Web Research to Budget for a
Terms 101 • Review Questions 101 • Discussion Sales Conference 143
Questions 102 • Hands-on MIS Projects 102 Video Cases 143 • Collaboration and Teamwork:
Management Decision Problems 102 • Improving Evaluating Server and Mobile Operating Systems 143
Decision Making: Using a Database to Clarify Business Business Problem-Solving Case
Strategy 103 • Improving Decision Making: Using Web Should Businesses Move to the Cloud? 144
Tools to Configure and Price an Automobile 103
Video Cases 104 • Collaboration and Teamwork: 5 Foundations of Business Intelligence:
Identifying Opportunities for Strategic Information Databases and Information
Systems 104 Management 146
Business Problem-Solving Case Chapter-Opening Case:
Will Technology Save the Publishing Industry? 104 Banco de Credito del Peru Banks on Better Data
Management 147
vi
5.1 The Database Approach to Data Management 149 6.2 Communications Networks 186
Entities and Attributes 149 • Organizing Data in a Signals: Digital vs. Analog 186 • Types of Networks 186
Relational Database 150 • Establishing Relationships • Physical Transmission Media 188
151
6.3 The Global Internet 190
5.2 Database Management Systems 153 What Is the Internet? 190 • Internet Addressing and
Operations of a Relational Architecture 191
DBMS 155 • Capabilities Interactive Session: Organizations
of Database Management The Battle Over Net Neutrality 193
Systems 157 • Object-
Internet Services and Communication Tools 195
Oriented Databases 158 •
Databases in the Cloud 159 Interactive Session: People
Monitoring Employees on Networks: Unethical or Good
5.3 Using Databases Business? 197
to Improve Business Performance and Decision
The Web 200
Making 159
Data Warehouses 159 • What is a Data Warehouse? 160 6.4 The Wireless Revolution 206
Tools for Business Intelligence: Multidimensional Data Cellular Systems 207 • Wireless Computer Networks
Analysis and Data Mining 161 • Data Mining 162 and Internet Access 207 • RFID and Wireless Sensor
Interactive Session: People Networks 209
Asking the Customer by Asking the Database 163 Learning Tracks 212 • Review Summary 212 • Key
Databases and the Web 165 Terms 213 • Review Questions 214 • Discussion
Questions 215 • Hands-on MIS Projects 215
5.4 Managing Data Resources 166 Management Decision Problems 215 • Improving
Establishing an Information Policy 166 Decision Making:
Interactive Session: Organizations Using Spreadsheet
Controversy Whirls Around the Consumer Product Safety Software to Evaluate
Database 167 Wireless Services 215 •
Ensuring Data Quality 168 Achieving Operational
Excellence: Using Web
Learning Tracks 170 • Review Summary 170 • Key
Search Engines for
Terms 171 • Review Questions 171 • Discussion
Business Research 216
Questions 172 • Hands-on MIS Projects 172
Video Cases 216 • Collaboration and Teamwork:
Management Decision Problems 172 • Achieving
Evaluating Smartphones 216
Operational Excellence: Building a Relational
Database for Inventory Management 173 • Improving Business Problem-Solving Case
Decision Making: Searching Online Databases for Apple, Google, and Microsoft Battle for Your Internet
Overseas Business Resources 173 Experience 217
Video Cases 174 • Collaboration and Teamwork:
Identifying Entities and Attributes in an Online 7 Securing Information Systems 220
Database 174 Chapter-Opening Case:
Business Problem-Solving Case You're On Facebook? Watch Out! 221
Text Mining For Gold? 174
7.1 System Vulnerability and Abuse 223
Why Systems Are Vulnerable 223 • Malicious Software:
6 Telecommunications, the Internet, and Viruses, Worms, Trojan Horse, and Spyware 226 •
Wireless Technology 178 Hackers and Computer Crime 228 • Identity
Chapter-Opening Case: Theft 230 • Internal Threats: Employees 232
Hyundai Heavy Industries Creates a Wireless Interactive Session: Organizations
Shipyard 179 Stuxnet and the Changing Face of Cyberwarfare 233
6.1 Telecommunications and Networking in Today’s Software Vulnerability 234
Business World 181 7.2 Business Value of Security and Control 235
Networking and Communication Trends 181 • What Is Legal and Regulatory Requirements for Electronic
a Computer Network? 182 • Key Digital Networking Records Management 235 • Electronic Evidence and
Technologies 184 Computer Forensics 236
vii
7.3 Establishing a Framework for Security and The Supply Chain 266 • Information Systems and
Control 237 Supply Chain Management 267 • Supply Chain
Information Systems Controls 237 • Risk Assessment Management Software 269 • Global Supply Chains
237 • Security Policy 239 • Disaster Recovery and the Internet 270
Planning and Business Continuity Planning 240 • The Interactive Session: Organizations
Role of Auditing 241 Southwest Airlines Takes Off With Better Supply
7.4 Technologies and Tools for Protecting Information Chain Management 271
Resources 242 Business Value of Supply Chain Management Systems
Identity Management 273
and Authentication 242
8.3 Customer Relationship Management Systems 273
• Firewalls, Intrusion
What Is Customer
Detection Systems, and
Relationship
Antivirus Software 243 •
Management? 274 •
Securing Wireless Networks
Customer Relationship
245 • Encryption and Public Key Infrastructure 245
Management Software
• Ensuring System Availability 247 • Security Issues
275 • Operational and
for Cloud Computing and the Mobile Digital Platform
Analytical CRM 277
248
• Business Value of
Interactive Session: Technology Customer Relationship Management Systems 278
How Secure Is Your Smartphone? 249
8.4 Enterprise Applications: New Opportunities and
Ensuring Software Quality 250
Challenges 278
Learning Tracks 251 • Review Summary 251 • Key Enterprise Applications Challenges 279 • Next-
Terms 252 • Review Questions 252 • Discussion Generation Enterprise Applications 280
Questions 253 • Hands-on MIS Projects 253
Interactive Session: Organizations
Management Decision Problems 253 • Improving Customer Relationship Management Heads to the
Decision Making: Using Spreadsheet Software to Cloud 281
Perform a Security Risk Assessment 254 • Improving
Decision Making: Evaluating Security Outsourcing Learning Tracks 282 • Review Summary 283 • Key
Services 254 Terms 284 • Review Questions 284 • Discussion
Questions 285 • Hands-on MIS Projects 285
Video Cases 255 • Collaboration and Teamwork
Evaluating Security Software Tools 255 Management Decision Problems 285 • Improving
Decision Making: Using Database Software to
Business Problem-Solving Case
Manage Customer Service Requests 285 • Achieving
Sony: The World's Largest Data Breach? 255
Operational Excellence: Evaluating Supply Chain
Management Services 286
III Key System Applications for Video Cases 286 • Collaboration and
the Digital Age 259 Teamwork Analyzing Enterprise Application Vendors
286
Business Problem-Solving Case
8 Achieving Operational Excellence Summit Electric Lights Up with a New ERP
and Customer Intimacy: Enterprise System 287
Applications 260
Chapter-Opening Case:
9 E-commerce: Digital Markets, Digital
Cannondale Learns to Manage a Global Supply
Goods 290
Chain 261
Chapter-Opening Case:
8.1 Enterprise Systems 263 Groupon's Business Model: Social and Local 291
What Are Enterprise Systems? 263 • Enterprise
Software 264 • Business Value of Enterprise Systems 9.1 E-commerce and the Internet 293
265 E-commerce Today 293 • Why E-commerce Is
Different 296 • Key Concepts in E-commerce: Digital
8.2 Supply Chain Management Systems 266 Markets and Digital Goods in a Global Marketplace
298
viii
9.2 E-commerce: Business and Technology 301 What is Business Intelligence? 336 • The Business
Types of E-commerce 301 • E-commerce Business Intelligence Environment 337 • Business Intelligence
Models 302 • E-commerce Revenue Models 304 and Analytics Capabilities 338 • Business Intelligence
Interactive Session: Organizations Users 340 • Group Decision-Support Systems 343 •
Walmart, Amazon, eBay: Who Will Dominate Internet Interactive Session: People
Retailing? 305 Colgate-Palmolive Keeps Managers Smiling with
Web 2.0, Social Networking, and the Wisdom of Executive Dashboards 344
Crowds 307 • E-commerce Marketing 308 • B2B
10.3 Intelligent Systems for Decision Support 346
E-commerce: New Efficiencies and Relationships 313
Expert Systems
Interactive Session: People 346 • Case-Based
Social Commerce Creates New Customer Reasoning 347 • Fuzzy
Relationships 314 Logic Systems 348 •
Neural Networks 349
9.3 The Mobile Digital Platform and Mobile
• Genetic Algorithms
E-commerce 317
350 • Intelligent
M-commerce Services and Application 318
Agents 351
9.4 Building an E-commerce Presence 320
10.4 Systems for Managing Knowledge 352
Pieces of the Site-Building Puzzle 320 • Business
Objectives, System Functionality, and Information Interactive Session: Technology
Requirements 320 • Building the Web Site: In-House IBM's Watson: Can Computers Replace Humans? 353
Versus Outsourcing 321 Enterprise-Wide Knowledge Management Systems 354
Learning Tracks 323 • • Knowledge Work Systems 357
Review Summary 323 • Learning Tracks 359 • Review Summary 359 • Key
Key Terms 324 • Review Terms 361 • Review Questions 361 • Discussion
Questions 325 • Discussion Questions 362 • Hands-on MIS Projects 362
Questions 325 • Hands-on Management Decision Problems 362 • Improving
MIS Projects 326 Decision Making: Using Pivot Tables to Analyze
Management Decision Sales Data 363 • Improving Decision Making: Using
Problems 326 • Improving Intelligent Agents for Comparison Shopping 363
Decision Making: Using Spreadsheet Software Video Cases 363 • Collaboration and Teamwork
to Analyze a Dot-Com Business 326 • Achieving Designing a University GDSS 363
Operational Excellence: Evaluating E-commerce Business Problem-Solving Case
Hosting Services 326 Zynga Wins with Business Intelligence 364
Video Cases 327 • Collaboration and Teamwork:
Performing a Competitive Analysis of E-commerce
Sites 327 IV Building and Managing
Business Problem-Solving Case Systems 367
To Pay or Not to Pay: Zagat's Dilemma 327
11 Building Information Systems and
10 Improving Decision Making and Managing Managing Projects 368
Knowledge 330 Chapter-Opening Case:
Chapter-Opening Case: A New Ordering System for Girl Scout Cookies 369
What to Sell? What Price to Charge? Ask the
Data 331 11.1 Problem Solving and Systems Development 371
Defining and Understanding the Problem 372 •
10.1 Decision Making and Information Systems 333 Developing Alternative Solutions 373 • Evaluating
Business Value of Improved Decision Making 333 and Choosing Solutions 373 • Implementing the
• Types of Decisions 333 • The Decision-Making Solution 373
Process 335 • Quality of Decisions and Decision
Making 336
11.2 Alternative Systems-Building Approaches 376
Traditional Systems Development Lifecycle 376 •
10.2 Business Intelligence in the Enterprise 347 Prototyping 377
ix
Interactive Session: People Conduct 415 • Some Real-World Ethical Dilemmas
Honam Petrochemical's Quest for Better Management 415
Reports 378
12.3 The Moral Dimensions of Information
End-User Development 379 • Purchasing Solutions: Systems 416
Application Software Packages and Outsourcing 380 • Information Rights: Privacy and Freedom in the
Mobile Application Development 382 • Internet Age 416
Rapid Application Development for E-business 383
Interactive Session: Technology
11.3 Modeling and Designing Systems 383 Life on the Grid: iPhone Becomes iTrack 423
Structured Methodologies 383 Property Rights: Intellectual Property 424 •
Interactive Session: Technology Accountability, Liability,
DST Systems Scores with Scrum and Application and Control 427 •
Lifecycle Management 384 System Quality: Data
Object-Oriented Development 386 • Computer-Aided Quality and System
Software Engineering (CASE) 388 Errors 428 • Quality of
Life: Equity, Access, and
11.4 Project Management 388 Boundaries 429
Project Management
Interactive Session: People
Objectives 388 • Selecting
Too Much Information? 434
Projects: Making the Business
Case for a New System 389 Learning Tracks 433 • Review Summary 436 • Key
• Managing Project Risk and Terms 436 • Review Questions 437 • Discussion
System-Related Change 391 Questions 437 • Hands-on MIS Projects 437
• Managing Projects on a Management Decision Problems 437 • Achieving
Global Scale 395 Operational Excellence: Creating a Simple Blog
Learning Tracks 397 • Review Summary 398 • Key 438 • Improving Decision Making: Using Internet
Terms 399 • Review Questions 399 • Discussion Newsgroups for Online Market Research 438
Questions 400 • Hands-on MIS Projects 400 Video Cases 439 • Collaboration and Teamwork
Management Decision Problems 400 • Improving Developing a Corporate Ethics Code 439
Decision Making: Using Database Software to Design Business Problem-Solving Case
a Customer System for Auto Sales 401 • Achieving When Radiation Therapy Kills 439
Operational Excellence: Analyzing Web Site Design
and Information Requirements 401
Video Cases 401 • Collaboration and Teamwork:
Preparing Web Site Design Specification 401
Business Problem-Solving Case
JetBlue and WestJet: A Tale of Two IS Projects 402
x
Preface
We wrote this book for business school students who want an in-depth look at how today's
business firms use information technologies and systems to achieve corporate objectives.
Information systems are one of the major tools available to business managers for achieving
operational excellence, developing new products and services, improving decision making,
and achieving competitive advantage. Students will find here the most up-to-date and com-
prehensive overview of information systems used by business firms today.
When interviewing potential employees, business firms often look for new hires who
know how to use information systems and technologies to achieve bottom-line business
results. Regardless of whether you are an accounting, finance, management, operations
management, marketing, or information systems major, the knowledge and information you
find in this book will be valuable throughout your business career.
CURRENCY
The 10th edition features all new opening, closing and “Interactive Session” cases. The text,
figures, tables, and cases have been updated through November 2011 with the latest sources
from industry and MIS research.
NEW FEATURES
• New Video Cases Package: 24 video case studies (2 per chapter) and 12 instructional
videos are available online.
• Additional discussion questions are provided for each chapter.
• Management checklists are found throughout the book; they are designed to help future
managers make better decisions.
• Over 40 Learning Tracks are available online for additional coverage.
NEW TOPICS
• Expanded coverage of business intelligence and business analytics
• Expanded coverage of cloud computing and cloud software tools
• Private and public clouds
• Social graph
• Social e-commerce
• Social marketing
• Social search
• Social CRM
• Apps ecosystem
• Windows 8
• Android, iOS, and Chrome operating systems
• Multitouch interface
xi
• Tablet computers
• Microblogging
• IPv6
• Expanded coverage of collaboration systems and tools
• Identity management
• Augmented reality
• Mobile application development
• Cloud and mobile security
• HTML5
It does not follow that I would deny all connexion between the
Philonian Logos and St. John’s. My doubt is whether this connexion
can have been literary. I find it difficult to picture to myself the
Evangelist sitting down to master the diffuse tomes of Philo. Where
is the interest that would impel him to do this? Philo is a student and
a philosopher. He is a philosopher who operates with a sacred text,
and therefore has unlimited opportunity for applying and expounding
his philosophy. But the Evangelist is interested in none of his
theorems for their own sake. There is only one thing that he seeks.
He wants a formula to express the cosmical significance of the
Person of Christ. When he has got that, he is satisfied. For the
purpose of filling up his formula and working out its meaning, he
goes not to Philo but to the Old Testament. There, and in his own
experience, he finds all the data that he needs.
I believe that there is a connexion between Greek, or Hellenistic,
speculation and the Fourth Gospel. But I can conceive of this best
through the medium of personal intercourse and controversy. How
did St. Paul get his first knowledge of Christianity? Doubtless
through his own vehement attacks upon Christians, which he found
so calmly and steadfastly resisted; or, it may be, through the
disputations in the synagogues and in the law courts, of which he
was the witness. We may well believe that St. John extended his
knowledge in the same way. Partly he would learn from foe, and
partly from friend. In a place like Ephesus he would from time to
time hold controversy with philosophers of the stamp of Justin. But,
apart from this, in the Christian community itself he would find
germs of teaching such as had been planted by the Alexandrian Jew
Apollos. We are left to conjecture; and we have so few positive data
to go upon, that our conjectures are of necessity vague. The
Evangelist need not have waited for his arrival in Ephesus to come in
contact with the idea of the Logos, not perhaps in its full Philonian
form but in a form that might lead up to the Philonian. Philo (as we
have seen) drew largely from the Stoics; and there were Stoics in
the cities of Decapolis[61]. At a centre like Antioch they would be
found in greater numbers; and at such a centre it would be quite
possible to fall in with a wandering disciple or disciples of Philo. I
have long thought that it would facilitate our reconstruction of the
history of early Christian thought, if we could assume an anticipatory
stage of Johannean teaching, localized somewhere in Syria, before
the Apostle reached his final home at Ephesus. This would account
more easily than any other hypothesis for the traces of this kind of
teaching in the Didaché, and in Ignatius, as well as in some of the
earliest Gnostic systems.
We cannot verify anything. We have no materials for the purpose.
We can only deal a little with probabilities. But behind all
probabilities it is enough for us to know that there must have been
many avenues by which the conception of the Logos may well have
reached the Apostle besides that of the direct and systematic study
of the writings of Philo.
II. Relation of the Prologue to the rest of the Gospel.
1. View of Harnack.
It is easy (as I have said) to bring under the head of Life and Light
all the miracles in the Gospel, from the miracle at Cana down to the
Raising of Lazarus and even the miraculous Draught of Fishes in
chap. xxi. Both the first ‘sign’ and the last are instances of the
assertion of creative power, and the Healing of the Blind Man in
chap. ix, where this aspect is more subordinate, illustrates the
activity of Christ as the Light of the World, a text on which the
concluding paragraph of the chapter enlarges.
Besides the miracles there are many other allusions to these ideas of
Life and Light: notably to the ‘living water’ in the discourse with the
Samaritan woman (John iv. 10-14); to the ‘bread of life’ in the
discourse in the synagogue of Capernaum (vi. 31-58); in the
comment apparently suggested by the libation at the Feast of
Tabernacles (vii. 37 f.); in the sayings on Light in viii. 12, xi. 9 f., as
well as in chap. ix.
There can be no doubt at all that these ideas of Light and Life are
quite fundamental to the Evangelist, and that they fill a large place
in his mind. But to say this is not quite the same thing as to say that
the Gospel is constructed upon them. The Evangelist has told us in
set terms on what the ground-plan of his Gospel is constructed;
‘these (things) are written, that ye may believe that Jesus is the
Christ, the Son of God; and that believing ye may have life in his
name’ (xx. 31). There is no need to seek for any other definition of
the object and plan of the Gospel than this.
3. View of Loisy.
Once more we fall back upon our main position. The Evangelist is
writing a spiritual Gospel, and his whole procedure is dominated by
that one fact. His object is to set forth Christ as Divine, not only as
Messiah but as Son of God, as an object of faith which brings life to
the believer.
It follows that all criticism which does not take account of this—and
how large a part of the strictures upon the Gospel does not take
account of it!—is really wide of the mark. M. Loisy, for instance,
brings a long indictment against the Gospel for not containing things
that it never professed to contain. It never professed to be a
complete picture of the Life of the Lord. It never professed to show
Him in a variety of human relationships. It never professed to give
specimens of His ethical teaching simply as such. It did not profess
to illustrate, and it does not illustrate, even the lower side of those
activities that might be called specially divine, as (e. g.) the casting
out of demons.
The Gospel is written upon the highest plane throughout. It seeks to
answer the question who it was that appeared upon earth, and
suffered on Calvary, and rose from the dead and left disciples who
revered and adored Him. And this Evangelist takes a flight beyond
his fellows inasmuch as he asks the question who Christ was in His
essential nature: What was the meaning—not merely the local but
the cosmical meaning—of this great theophany?
It is not surprising if in the pursuit of this object the Evangelist has
laid himself open to the charge of being partial or onesided. Those
who use such terms are really, as we have seen, judging by the
standard of the modern biography, which is out of place. The Gospel
is, admittedly and deliberately, not an attempt to set forth the whole
of a life, but just a selection of scenes, a selection made with a view
to a limited and sharply-defined purpose. The complaint is made that
it is monotonous, and the complaint is not without reason. The
monotony was involved, we might say, from the outset in the
concentration of aim which the writer himself acknowledges. And in
addition to this it is characteristic of the writer that his thought is of
the type which revolves more than it progresses. The picture has not
that lifelike effect which is given by the setting of a single figure in a
variety of circumstances. The variety of circumstance was included
among those bodily or external aspects (τὰ σωματικά) which the
writer considered to have been sufficiently treated by his
predecessors. He described for himself a narrower circle. And it was
because he kept within that circle, because he goes on striking the
same chord, that we receive the impression of repetition and
monotony. Perhaps the intensity of the effect makes up for its want
of extension. But at any rate the Evangelist was within his rights in
choosing his own programme, and we must not blame him for doing
what he undertook to do.
We may blame him, however, if within his self-chosen limits the
picture that he has drawn for us is misleading. That is the central
point which we must now go on to test. The object of the Gospel
would be called in modern technical language to exhibit a
Christology. Is that Christology true? Does it satisfy the tests that we
are able to apply to it? Can we find a suitable place for it in the total
conception that we form of the Apostolic Age? Does it belong to the
Apostolic Age at all; or must we, to understand it, come down below
the time of the Apostles? To answer these questions we must
compare the Christology of the Fourth Gospel with that of the other
Apostolic writings, and more particularly with that of the Synoptic
Gospels, of St. Paul, and of the Epistle to the Hebrews.
It does not take us long to see that the Christology of the Fourth
Gospel has the closest affinity with this group of Epistles—we may
say, with the leading Epistles of St. Paul and with that other
interesting Epistle of which we know, perhaps, or partly know, the
readers but do not know the author. It is worth while to bring in this
because the unmistakable quotation from it in Clement of Rome
proves it to belong to the Apostolic Age.
2. The Christology of St. John compared with that of
St. Paul and of the Epistle to the Hebrews.
‘The god of this world hath blinded the minds of the unbelieving,
that the light of the gospel of the glory of Christ, who is the
image of God, should not dawn upon them. For we preach not
ourselves, but Christ Jesus as Lord, and ourselves as your
servants for Jesus’ sake. Seeing it is God, that said, Light shall
shine out of darkness, who shined in our hearts, to give the light
of the knowledge of the glory of God in the face of Jesus Christ’
(2 Cor. iv. 4-6).
It may be true that this idea, though central with St. John, is
subordinate with St. Paul; but it is distinctly recognized—just as,
conversely, the doctrine of the Atonement, though clearly implied, is
less prominent with St. John than with St. Paul.
The close resemblance between the teaching of St. John and St.
Paul does not end with the exposition of the character and mission
of the incarnate Son; it is exhibited no less in what is said about the
Holy Spirit. The teaching of the Fourth Gospel on the subject of the
Spirit repeats in a remarkable way certain leading features in its
teaching about the Son. The Father is in the Son (as we have seen),
and the Son is one with the Father; and yet the Son is distinct (in
the language of later theology, a distinct Person) from the Father;
and in like manner the Paraclete is ‘another’ than the Son (xiv. 16),
and is sent by the Son (xv. 26; xvi. 7); and yet in the coming of the
Spirit the Son Himself returns to His people (xiv. 18; cf. iii. 28).
Here again the parallel is quite remarkable between St. Paul and St.
John. If we take a passage like Rom. viii. 9-11 we see that, in this
same connexion of the work of the indwelling Spirit among the
faithful, He is described at one moment as the Spirit of God, at
another as the Spirit of Christ, and almost in the same breath we
have the phrase, ‘If Christ is in you’ as an equivalent for ‘If the Spirit
of Christ is in you.’ The latter phrase is fuller and more exact, but
with St. Paul, as well as with St. John, it is Christ Himself who comes
to His own in His Spirit.
No writer that I know has worked out the whole of this relation with
more philosophical and theological fulness and accuracy than Dr.
Moberly in his Atonement and Personality. And I am tempted to
quote one short passage of his (where I should like to quote many),
because it seems to me to sum up in few words the fundamental
teaching of St. Paul and St. John.
It is to the language of St. Paul and St. John that we go for proof
that the Holy Spirit is a Person; but it is also from their language that
we learn how intimately He is associated with the other Divine
Persons.
We are led up to what is in later theological language called the
doctrine of the Holy Trinity. It is well known that some of the most
important data for this doctrine are derived from the Fourth Gospel,
especially from the last discourse. And whatever is found in St. John
may be paralleled in substance from St. Paul.
3. Comparison with the Synoptic Gospels.
‘When they deliver you up, be not anxious how or what ye shall
speak.... For it is not ye that speak, but the Spirit of your Father
that speaketh in you’ (Matt. x. 19, 20).
‘If ye then, being evil, know how to give good gifts unto your
children, how much more shall your heavenly Father give the
Holy Spirit to them that ask him?’ (Luke xi. 13).
The gift of the Holy Spirit in connexion with prayer is one of the
topics in the Last Discourse as recorded by St. John. On the other
hand there are in the Synoptics remarkable allusions to the
continued presence of Christ with His people. Such is that which
follows immediately upon the verse about Baptism in the threefold
Name: ‘Lo, I am with you alway, even unto the end of the world.’
And in Matt. xviii. 20, ‘Where two or three are gathered together in
my name, there am I in the midst of them[69].’ Wendt connects this
last passage with the instances in which acts done in the name of
Christ and for the benefit of His followers are spoken of as though
they were done to Him. For instance, ‘Whosoever shall receive one
of such little children in my name, receiveth me: and whosoever
receiveth me, receiveth not me, but him that sent me’ (Mark ix. 37;
cf. Luke x. 16; Matt. xxv. 40). Wendt goes on to dilute the meaning
of these allusions. He would make them mean no more than that
such actions have the same value and the same reward as though
they were done to Christ. But the ascending series is against this:
‘Whosoever receiveth Me, receiveth not Me, but Him that sent Me.’
And once again we have to ask, what is the origin of all those
passages in the Epistles, where St. Paul speaks of the solidarity
between Christ and the whole body of the faithful, so that in that
extraordinary phrase the sufferings of His Apostle actually fill up or
supplement the sufferings of Christ (ἀνταναπληρῶ τὰ ὑστερήματα
τῶν θλίψεων τοῦ Χριστοῦ, Col. i. 24)?
The existence of such passages suggests the probability—and indeed
more than probability—that there were others like them, but more
directly didactic and expository, which have not been preserved. The
Fourth Gospel contains some specimens of this teaching; but that
Gospel and the Synoptics together rather give specimens of a class
of teaching than make any approach to an exhaustive record of all
that our Lord must have said on these topics.
We have seen that the Synoptic Gospels distinctly represent our Lord
as the Jewish Messiah. They represent Him as filled from the first
with the consciousness of a mission that is beyond that of the
ordinary teacher or prophet. He taught as one having authority, and
not as the scribes. The demoniacs recognized in Him a presence
before which they were awed and calmed. He took upon Himself to
forgive sins, with the assurance that those whom He forgave God
also would forgive. He called Himself, in one very ancient form of
narrative, ‘Lord of the sabbath.’ He did not hesitate to review the
whole course of previous revelation, and to propound in His own
name a new law superseding the old. He evidently regarded His
work on earth as possessing an extraordinary value. He was Himself
a greater than Solomon, a greater than Jonah; and, what is perhaps
more remarkable, He seems to regard His own claim as exceeding
that of the whole body of the poor (‘Ye have the poor always with
you ... but Me ye have not always’). As His teaching went on, He
began to speak as though His relation to the human race was not
confined to His life among them, but as though it would be
continued and renewed on a vast scale after His death; He would
come again in the character of Judge, and He would divide mankind
according to the service which (in a large sense) they had rendered,
or not rendered, to Him.
These are a number of particulars which helped to bring out what
there was extraordinary in His mission. By what formula was it to be
described and covered? It was described under the Jewish name
‘Messiah,’ with its various equivalents. Among those equivalents, that
which the apostolic generation deemed most adequate was ‘the Son
of God.’ One of the Synoptic Gospels says expressly that He applied
this title to Himself (Matt. xxvii. 43), and it is quite possible that He
did so, but critical grounds prevent us from laying stress upon the
phrase. On two great occasions (the Baptism and Transfiguration)
the title is given to Him by a voice from heaven. But only in a single
passage (Matt. xi. 27; Luke x. 22) is there anything like an
exposition of what is contained in the title. The mutual relation of
the Father and the Son is expressed as a perfect insight on the part
of each, not only into the mind, but into the whole being and
character of the other.
Different critics have dealt with this saying in different ways.
Harnack, in his famous lectures, gave it the prominence that it
deserves, but at the same time reduced its meaning, in accordance
with his generally reduced conception of Christianity. His exegesis
tended to limit the peculiar knowledge of the Son to His special
apprehension of the truth of Divine Fatherhood. M. Loisy demurs to
this. He says:
‘There is clearly involved a transcendental relation, which throws
into relief the high dignity of the Christ, and not a psychological
reality, of which one cannot see the possibility in respect to God.
The terms Father and Son are not here purely religious, but they
have already become metaphysical; theological and dogmatic
speculation has been able to take hold of them without greatly
modifying their sense. There is only one Father and only one
Son, constituted, in a manner, by the knowledge that they have
of one another, absolute entities the relations of which are
almost absolute[70].’
Before I attempt to answer this question, there are two remarks that
I should like to make upon it.
i. We observe here, as in so many other cases, that the theory
reflects, not so much the essential disposition and proportions of the
facts as the state of the extant evidence. Hardly anything has come
down to us from the early years, at least for the first three decades,
of the Mother Church; and from that which has come down to us,
the earlier chapters of the Acts and the Epistle of St. James, criticism
would make considerable deductions. I think that these deductions
are greater than ought to be made, but their existence cannot be
ignored. What we know of the Mother Church has to be pieced
together by inference and constructive imagination. On the other
hand for St. Paul we have in any case an impressive body of
certainly genuine epistles. It is natural enough that the mind should
be dominated by these, and that the assumption should be made—
for it is pure assumption—that the leading ideas of these epistles are
an original creation.
ii. But there is nothing really in the Epistles themselves to bear out
this assumption. St. Paul does not write as though he were a
wholesale innovator. He does not write as though he were founding
a new religion. On the contrary, he lays great stress in a familiar
passage (1 Cor. iii. 11) on the fact that the foundation is already laid.
In another place (1 Cor. xv. 11) he speaks as though it made no
difference whether he were the preacher or others, the belief of
Christians was the same. St. Paul has indeed his special views and
his special controversies, but they do not affect the main point. He
assumes that this is common to all Christians.
This brings me to some of the points on which we have to test the
theory, as it is stated by Wernle.
5. Objections to the Critical Theory.
Let us think for a moment what the theory involves. It involves that
the Pauline Gospel not only conquered the West, but that it came
flooding back in a great reflux-wave all over the East. The East, on
this theory, has no power of resistance; it surrenders at discretion.
How does this accord with the evidence?
i. In order that there should be this conquest and annexation of the
whole Church by the Pauline Gospel it is implied, and it is of the
essence of the theory to imply, that there was a broad and well-
marked difference between this Pauline Gospel and the general
belief of the Church, more particularly of the Mother Church. But St.
Paul himself expressly disclaims any such difference; he was anxious
that there should not be any, and he took steps to guard against the
possibility that serious divergence might have come between them
unawares. He tells us that he compared notes with the leading
apostles at Jerusalem, to make sure that he and they were
preaching substantially the same thing: ‘I laid before them the
gospel which I preach among the Gentiles, but privately before them
who were of repute, lest by any means I should be running, or had
run in vain’ (Gal. ii. 2). And again, at the end of the conferences, he
tells us how James and Peter and John gave to him and Barnabas
the right hands of fellowship, as a pledge of their substantial
agreement (ibid. ver. 9).
It is true that there were points of discussion, which in other
sections of the Church amounted to controversy, between St. Paul
and the Judaean Christians. But the Epistle to the Galatians allows
us to see the full extent of these debatable matters; and, by defining
them, it also defines the extent of the common ground of
agreement. What we should call the doctrine of the Person of Christ
certainly comes under the latter head, and not under the former. The
Mother Church was not Ebionite, or St. Paul would have been in still
sharper antagonism to it than he was.
ii. It was this substantial agreement between St. Paul and the
leading Apostles that saved the Church from a formidable rupture.
Such glimpses as we have of the Judaean churches do not at all give
us the impression that they would have submitted meekly to Pauline
dictation. No doubt there was a considerable prejudice against St.
Paul personally; but it was a prejudice that turned upon other things
altogether than his teaching about Christ. We have in Acts xxi. 20-5
a graphic description, which is also full of verisimilitude, of the kind
of ways in which St. Paul came into collision with the Jewish
Christians; but his teaching about Christ was not one of them.
iii. We have seen that the confession that Jesus is the Christ, the Son
of God, was common ground for all Christians. It was on this ground
that St. Paul and the Judaean churches felt themselves one. They
also felt themselves one in what we ought not to call the doctrine of
the Trinity, but in those root-facts out of which the doctrine of the
Trinity afterwards came to be formulated. There was doubtless still
room for variety of speculation. There was room for different
interpretation of current terms and current beliefs. The doctrine of
the Church had as yet a certain fluidity. St. Paul might take one line,
and Cephas another, and Apollos a third. And yet Christ was not
divided. There was a consciousness of union underlying these
differences. There was a sense, that could not as yet be put
adequately into words, of certain great facts, of certain fundamental
beliefs, by virtue of which the Church was one.
iv. It is out of this common ground, and not out of the special
features of the Pauline theology, that the teaching of the Fourth
Gospel really sprang. True, there are resemblances and affinities
between details in the theologies of the Evangelist and the Apostle.
But it does not follow that these were borrowed by the one from the
other[73]. If they had been, we may be sure that there would have
been clearer evidence of the fact. Somewhere in the group of
Johannean writings there would have been a side-glance at St. Paul
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