Lenovo n22-20 HMM 201603
Lenovo n22-20 HMM 201603
Chapter 1. Safety information . . . . . . 1 Remove the WLAN & Bluetooth combo module. . 29
General safety . . . . . . . . . . . . . . . . 1 Remove the LCD module . . . . . . . . . . 31
Electrical safety . . . . . . . . . . . . . . . 1 Remove the system board and the DC-in cable . . 32
Safety inspection guide . . . . . . . . . . . . 2 Disassemble the LCD module . . . . . . . . . 33
Handling devices that are sensitive to electrostatic Remove the LCD bezel. . . . . . . . . . 33
discharge. . . . . . . . . . . . . . . . . . 3 Remove the LCD panel . . . . . . . . . 35
Grounding requirements . . . . . . . . . . . . 4 Remove the camera assembly or the LCD &
Safety notices (multilingual translations) . . . . . . 4 camera cable . . . . . . . . . . . . . 36
Assemble camera parts . . . . . . . . . 38
Chapter 2. General checkout . . . . . 19 Remove the hinges . . . . . . . . . . . 38
What to do first . . . . . . . . . . . . . . 19
Checking the ac power adapter . . . . . . . . 20 Appendix A. Features, controls, and
connectors . . . . . . . . . . . . . . 41
Chapter 3. Idetifying FRUs (CRUs) . . 21
All FRUs (CRUs) for Lenovo N22–20 Appendix B. Lenovo part numbers for
Chromebook . . . . . . . . . . . . . . . 21 replacement FRUs . . . . . . . . . . 43
Chapter 4. Removing a FRU or CRU . 25 Appendix C. Lenovo part numbers for
General guidelines . . . . . . . . . . . . . 25 CRUs and miscellaneous parts . . . . 45
Remove the upper case (with keyboard). . . . . 25
Remove the battery pack . . . . . . . . . . 27 Appendix D. Label locations . . . . . 49
Remove the speakers . . . . . . . . . . . . 28 Trademarks . . . . . . . . . . . . . . . . . li
Remove the USB board . . . . . . . . . . . 28
General safety
Follow these rules to ensure general safety:
• Observe good housekeeping in the area of the machines during and after maintenance.
• When lifting any heavy object:
1. Make sure that you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the
muscles in your back. Do not attempt to lift any object that weighs more than 16 kg (35 lb) or that
you think is too heavy for you.
• Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.
• Before you start the machine, make sure that other service technicians and the customer's personnel are
not in a hazardous position.
• Place removed covers and other parts in a safe place, away from all personnel, while you are servicing
the machine.
• Keep your tool case away from walk areas so that other people will not trip over it.
• Do not wear loose clothing that can be trapped in the moving parts of a machine. Make sure that your
sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.
• Insert the ends of your necktie or scarf inside clothing or fasten it with a non-conductive clip, about 8
centimeters (3 inches) from the end.
• Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing.
Electrical safety
Observe the following rules when working on electrical equipment.
Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft
material that does not insulate you when working with live electrical currents.Many customers have, near
their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges.
Do not use this type of mat to protect yourself from electrical shock.
• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical
accident occurs, you can then operate the switch or unplug the power cord quickly.
• Do not work alone under hazardous conditions or near equipment that has hazardous voltages.
• Disconnect all power before:
– Performing a mechanical inspection
– Working near power supplies
Attention: Another person must be there to switch off the power, if necessary.
– Use only one hand when working with powered-on electrical equipment; keep the other hand in your
pocket or behind your back.
Attention: An electrical shock can occur only when there is a complete circuit. By observing the above
rule, you may prevent a current from passing through your body.
– When using testers, set the controls correctly and use the approved probe leads and accessories for
that tester.
– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as
metal floor strips and machine frames.
Observe the special safety precautions when you work with very high voltages; Instructions for these
precautions are in the safety sections of maintenance information. Use extreme care when measuring
high voltages.
• Regularly inspect and maintain your electrical hand tools for safe operational condition.
• Do not use worn or broken tools and testers.
• Never assume that power has been disconnected from a circuit. First, check that it has been powered off.
• Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors,
non-grounded power extension cables, power surges, and missing safety grounds.
• Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is
conductive; such touching can cause personal injury and machine damage.
• Do not service the following parts with the power on when they are removed from their normal operating
places in a machine:
– Power supply units
– Pumps
– Blowers and fans
– Motor generators
– Similar units as listed above
This practice ensures correct grounding of the units.
• If an electrical accident occurs:
– Use caution; do not become a victim yourself.
– Switch off power.
– Send another person to get medical aid.
If any unsafe conditions are present, you must determine how serious the apparent hazard could be and
whether you can continue without first correcting the problem.
Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
2. Power off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground
continuity for 0.1 ohm or less between the external ground pin and the frame ground.
b. The power cord should be the authorized type specified for your computer. Go to:
http://www.lenovo.com/serviceparts-lookup
c. Insulation must not be frayed or worn.
4. Check for cracked or bulging batteries.
5. Remove the cover.
6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo
alterations.
7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or
other liquids, or signs of fire or smoke damage.
8. Check for worn, frayed, or pinched cables.
9. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with.
Notes:
1. Use product-specific ESD procedures when they exceed the requirements noted here.
2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective.
Note: The use of a grounding system to guard against ESD damage is desirable but not necessary.
– Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.
– When working on a double-insulated or battery-operated system, use an ESD common ground or
reference point. You can use coax or connector-outside shells on these systems.
– Use the round ground prong of the ac plug on ac-operated computers.
DANGER
DANGER
DANGER
DANGER
DANGER
DANGER
DANGER
PERIGO
PERIGO
PERIGO
PERIGO
PERIGO
PERIGO
DANGER
DANGER
DANGER
DANGER
DANGER
DANGER
VORSICHT
VORSICHT
VORSICHT
VORSICHT
VORSICHT
VORSICHT
VORSICHT
Before you go to the checkout instructions, ensure that you read the following important notes.
Important notes:
• Only certified trained personnel should service the computer.
• Before replacing any FRU, read the entire page on removing and replacing FRUs.
• When you replace FRUs, it is recommended to use new nylon-coated screws.
• Be extremely careful during such write operations as copying, saving, or formatting. Drives in the computer
that you are servicing sequence might have been altered. If you select an incorrect drive, data or programs
might be overwritten.
• Replace a FRU only with another FRU of the correct model. When you replace a FRU, make sure that the model
of the machine and the FRU part number are correct by referring to the FRU parts list.
• A FRU should not be replaced because of a single, unreproducible failure. Single failures can occur for a
variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge,
or software errors. Consider replacing a FRU only when a problem recurs. If you suspect that a FRU is defective,
clear the error log and run the test again. If the error does not recur, do not replace the FRU.
• Be careful not to replace a nondefective FRU.
What to do first
When you return a FRU, you must include the following information in the parts exchange form or parts
return form that you attach to it:
1. Name and phone number of service technician
2. Date of service
3. Date on which the machine failed
4. Date of purchase
5. Failure symptoms, error codes appearing on the display, and beep symptoms
6. Procedure index and page number in which the failing FRU was detected
7. Failing FRU name and part number
8. Machine type, model number, and serial number
9. Customer's name and address
Note: During the warranty period, the customer may be responsible for repair costs if the computer damage
was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper
maintenance by the customer. Following is a list of some common items that are not covered under warranty
and some symptoms that might indicate that the system was subjected to stress beyond normal use.
Before checking problems with the computer, determine whether the damage is covered under the warranty
by referring to the following list:
If the power-on indicator does not turn on, check the power cord of the ac power adapter for correct
continuity and installation.
Note: The output voltage across pin 2 might differ from the voltage that you measure.
3. Depending on the voltage that you measure, do one of the following:
• If the voltage is not correct, replace the ac power adapter.
• If the voltage is acceptable, do the following:
a. Replace the system board.
b. If the problem persists, call the Customer Support Center.
Note: Noise from the ac power adapter does not always indicate a defect.
Refer to Appendix B “Lenovo part numbers for replacement FRUs” on page 43 if you need to look up
Lenovo part numbers for a particular FRU or CRU.
2
3
7
9
10 8
General guidelines
When removing or replacing a FRU, ensure that you observe the following general guidelines:
1. Do not try to service any computer unless you have been trained and certified. An untrained person runs
the risk of damaging parts.
2. Begin by removing any FRUs that have to be removed before replacing the failing FRU. Any such
FRUs are listed at the beginning of each FRU replacement procedure. Remove them in the order in
which they are listed.
3. Follow the correct sequence in the steps for removing a FRU, as shown in the illustrations by the
numbers in square callouts.
4. When removing a FRU, move it in the direction as shown by the arrow in the illustration.
5. To install a new FRU in place, perform the removal procedure in reverse and follow any notes that
pertain to replacement.
6. When replacing a FRU, carefully retain and reuse all screws. If screws are missing, look up the Lenovo
parts numbers in Appendix C “Lenovo part numbers for CRUs and miscellaneous parts” on page 45 for
replacement screws and order them through the Lenovo CRM system.
7. When replacing the base cover, reapply all labels that come with the replacement base cover. If some
original labels are not included with the replacement base cover, peal them off from the original base
cover and paste them on the replacement base cover. Refer to Appendix D “Label locations” on page
49 for the layout of labels on the back side of the base cover.
DANGER
Before removing any FRU or CRU, shut down the computer and unplug all power cords from
electrical outlets.
Attention: After replacing a FRU, do not turn on the computer until you have ensured that all screws, springs,
and other small parts are in place and none are loose inside the computer. Verify this by shaking the computer
gently and listening for rattling sounds. Metallic parts or metal flakes can cause electrical short circuits.
Attention: The system board is sensitive to and can be damaged by ESD. Before touching it, establish
personal grounding by touching a ground point with one hand or by using an ESD strap (P/N 6405959).
Note: The recesses and rubbers are marked with capital letters A, B, C, and D. Make sure that all
rubbers are put in the right recesses when installing new rubbers.
Step 2. Remove the screws.
Step 3. Turn over the Chromebook and open the LCD cover to 180 degrees.
Step 4. Use a pry bar to slide through the grooves between the upper case and the base cover; slowly lift
the upper case until the keyboard socket and the touch pad socket appear.
Attention: Do not pull up the upper case before detaching the keyboard and touch pad cables.
Otherwise the cables may be damaged.
Step 5. Open the keyboard and touch pad sockets, detach the cables, and pull up the upper case.
Refer to Table 12 “Part numbers for FRUs (CRUs)” on page 43 to look up the Lenovo part numbers for the
following replacement parts:
Upper case
Foot rubber pack
Step 1. Unplug the battery cable from the system board and take the cable out of the cable guiders.
Attention: Use your fingernail to pull the connector to unplug it. Do not pull the cable itself.
Step 2. Remove the screws and take out the battery pack.
Refer to Table 12 “Part numbers for FRUs (CRUs)” on page 43 to look up the Lenovo part numbers of the
following replacement parts:
Battery pack
Refer to Table 12 “Part numbers for FRUs (CRUs)” on page 43 to look up the Lenovo part numbers of
replacement speakers.
Step 1. Open the two sockets and then remove the cable that connects the USB board to the system board.
Step 2. Remove the two screws and then remove the I/O board.
Refer to Table 12 “Part numbers for FRUs (CRUs)” on page 43 to look up the Lenovo part numbers of
replacement USB board.
Step 1. Disconnect the white and black cables from the WLAN & Bluetooth combo module 1 .
Table 5. Screw specifications — removing the WLAN & Bluetooth combo module
Screw Number Specifications Color Torque
location
WLAN&Bluetooth
1 M2 × 3mm, flat-head, nylon-coated Black 1.85 +/-
combo card 0.15kgf-cm
to base
cover
Step 3. Pull out the WLAN & Bluetooth combo module in the direction shown by the arrow 3 .
Figure 12. Pull out the WLAN & Bluetooth combo module
Refer to Table 12 “Part numbers for FRUs (CRUs)” on page 43 to look up the Lenovo part numbers of
replacement WLAN & Bluetooth combo modules.
b
b
b
b
The LCD module is not a FRU. Instead, it contains FRUs as its components. Refer to “Disassemble the LCD
module” on page 33 if you need to replace a FRU contained in the LCD module.
Step 2. Remove the screws and take out the system board.
Refer to Table 12 “Part numbers for FRUs (CRUs)” on page 43 to look up the Lenovo part numbers of the
following replacement parts:
System board
DC-in cable
Base cover
b
b
b
b
b
Step 3. Insert your fingernails under one inner side of the LCD bezel and the LCD panel and then carefully
pull the LCD bezel outwards. Repeat this action along the inner edges of the LCD bezel until all
hooks that secure the LCD bezel are detached 3 .
c
c
Attention: Do not pull the LCD bezel from the outer side of the LCD bezel, otherwise the hooks
may be damaged.
Step 4. Remove the LCD bezel.
Refer to Table 13 “Part numbers for LCD FRUs” on page 44 to look up the Lenovo part numbers for the
replacement LCD bezel.
Step 1. Remove the four screws 1 ; with the bottom edge as an axis, lift up the top edge of the LCD
panel 2 .
Attention: Do not remove the LCD panel at this step. The LCD panel is connected by a cable at
the back side. Detach the cable before removing the LCD panel.
Step 2. Check the back side of the LCD panel for the LCD connector and then unplug the LCD cable 3 .
Figure 22. Disconnect the LCD cable from the back of the LCD panel
Refer to Table 13 “Part numbers for LCD FRUs” on page 44 to look up the Lenovo part numbers for
replacement LCD panels.
Step 3. Unplug the LCD & Camera cable from the camera board.
Step 4. Remove the LCD & camera cable or the camera assembly.
If you need to replace the LCD & camera cable, tear if off the LCD base cover.
If you need to replace the camera assembly, remove the two screws that secure the camera on
the LCD base cover.
Refer to Table 13 “Part numbers for LCD FRUs” on page 44 to look up the Lenovo part numbers for
replacement parts for:
Camera assembly
LCD & camera cable
Step 2. Install the camera assembly cover and secure it with screws.
a
a
b
a
a
Table 10. Screw specifications — removing the hinges and the WLAN antennas
Screw Number Specifications Color Torque
location
hinges 4 M2.5 × 3.5 mm, flat-head, nylon-coated Silver 3.7 — 4.0 kgf *
to LCD cm
base
cover
Refer to Appendix B “Lenovo part numbers for replacement FRUs” on page 43 to look up the Lenovo part
numbers for the replacement hinges.
Note: Refer to Appendix C “Lenovo part numbers for CRUs and miscellaneous parts” on page 45 to look
up the Lenovo part numbers of ac power adapters and power cords.
b c d e
Figure 32. Label layout on the back side of the base cover
Labels attached to the base cover are country/region specific. Make sure to apply the appropriate labels to
the replacement base cover.
Other company, product, or service names may be trademarks or service marks of others.