SVKM’s NMIMS Anil Surendra Modi School of Commerce (ASM SOC)

Course Outline
Academic Year: 2024 – 25

Course Code
Organizational Behavior and HRM
Course Title
Dr Arpita Shrivastava
Course Instructor/s
4
Course Credit
Program and Bachelor of Business Administration (B.B.A.) Semester: IV
Semester
The students needs to have a basic understanding of the
Pre-Requisite different work culture and a basic of principles of
management.
CLO 1. Familarize and learn and recognize various organizational
behavior and human resource management concepts and their
applications in business settings.
CLO 2 Students will understand how management theories are
applied in human resource practices and organizational behavior,
Learning and evaluate their effectiveness in real-world scenarios.
Objectives* CLO3 Help student to develop practical skills in managing people,
fostering effective team dynamics, and addressing workplace
challenges.
CLO4 Students will gain a solid foundation in organizational
behavior and HRM principles, enabling them to analyze and solve
business and people-related issues.
 After completion of the course, students would be able to:

1. Identify and explain key concepts in organizational

behavior and human resource management, recognizing
their relevance and applications in business settings.
(CLO1)
2. Analyze and assess the application of management
theories in HR practices and organizational behavior,
evaluating their effectiveness in addressing real-world
Learning
organizational issues. (CLO2)
Outcomes**
3. Demonstrate practical skills in managing teams and
addressing workplace challenges, applying these
competencies to enhance team dynamics and
organizational effectiveness. (CLO3)
4. Develop a strong foundation in analyzing and solving
business and people-related challenges, utilizing
principles of organizational behavior and HRM to make
informed decisions in complex scenarios. (CLO4)

The Organizational Behavior and Human Resource Management

(OBHRM) course provides a comprehensive understanding of
human behavior in the workplace and the strategic management of
Course Description
human resources. This course equipping students with the skills to
effectively manage talent and drive organizational success in a
dynamic business environment.

* and **: Maximum 4 to 5

Evaluation Pattern

Specific
Assessment % AOL
Intended CLOs to be Assessed
Methods / Weightage Instruments
Task
Continuous 10
Class
Activities (
Debates/
Group CLO1 CLO2 CLO 3 CLO 4 CLO 5
discussion/
Role Plays/
Press
Release)
Mid Term 20 yes
Test
Topic 10 yes yes yes
Presentation
10 yes yes

Field
Research
Final Exam 50 yes yes yes yes

Note: Write Yes / No for CLOs to be Assessed

Course Session Plan for 4 Credit Courses (60 hours):

Sessions Modules
Pre-Read Classroom Discussion Study Material
Pre-read to be discussed
Module 1: Introduction to the in the second session on : Active Learning Approach: by
The science and art of different case in OB case Text book-Robbins & Judge, E18 – Chapter 1,
Organizational Behavior –
Psychology – Page no 44 -54.
1 and 2
Discipline and its scope https://ocw.mit.edu/ans78 scenarios discussion in class Text book-Robbins & Judge, E18 – Chapter 1
70/9/9.00SC/MIT9_00SC Class Discussion on the OB , Page no 63-70
Organizational Behavior Models F11_text.pdf model with a real life example

Interactive Exploration of OB Chapter 3: "Attitudes and Job Satisfaction"

Attitudes: components – ABC Study your attitude in Concepts Through Real-World Book: Organizational Behavior by Stephen P.
one day and write it on Connections – Case lets Robbins and Timothy A. Judge pp 119 -120
3 and 4 model PPTs
paper and give the Study Material:
trigger worksheet Class Activity on identifying PPT and textbook
scenario with the help of ABC
model
Pre read:
Title: "The Power of Any one:
Emotions and Moods : Emotional Intelligence in 1. Class exercise PP 265. Text Text book-Robbins & Judge, E18 – Chapter 6
Knowing different emotions, the Workplace" book-Robbins & Judge, E18 – PP 239-250
Source: Harvard Chapter 6- Homework/ Pre read- Implicit Association Test
becoming aware of your Business Review 2. Select two students for point (IAT) Self-Assessment
5 and 6 emotions and being sensitive to Link: HBR - Emotional and counterpoint and have the
Intelligence PPT slides and class discussion
self and others. Title: "How Emotions discussion on “Sometimes
Perception – Affect Decision-Making Yelling is For Everyone’s Text book-Robbins & Judge, E18 – Chapter 5
in Organizations" PP 189 – 196
Platform: TED Talks Good”. Reflection Sharing and
Link: TED Talk - The
 - Factors affecting Role of Emotions in discussing the Strategies for
Decision-Making
perception, Managing Bias
3. Class Discussions – “ All
Fundamental Attribution Error stereotypes are negative”
and self-serving bias
Diversity & Inclusion at
Class Activity ICA - 1
workplace: Pre reads:
Title: "The Global State "Addressing Gender Bias: A
- Levels of Diversity
of Diversity in the Managerial Role-Play"- Text book-Robbins & Judge, E18 – Chapter 2
7 and 8 - Discrimination Workplace" PP 85 - 107
Source: McKinsey & Class Discussion/ PPT/ GD -
- Forms of Discrimination “Should I come out at work?”
Company (2023)
Pp 99 , Text book-Robbins &
- Implementing Diversity Judge, E18 – Chapter 2
Management Strategies
Best practices and initiatives: Pre Read- Article reading Class Activity ICA - 2
Affirmative actions, LGBTQ+, - Why We Need
Minority at workplace
Continued….
Affirmative Action | TEDxPhillipsAcademyAndover
Michelle Tlaseca Verde | https://www.youtube.com/watch?v=v6L-
9 and 10 Debate - Affirmative Action’s dzxqqOM&t=136s
programs have Outlived Their
usefulness - Pp 107, Text
book-Robbins & Judge, E18 –
Chapter 2
Module 2 – Pre read: Class Discussion on different
"How Personality Affects drivers of personality and its PPT
Personality
Behavior in the real time implication by giving
– Core self Evaluations Workplace: Beyond the on the spot case scenario
11 and 12 Big Five"
- Self Monitoring
Source: Psychology Text book-Robbins & Judge, E18 – Chapter 4
Today PP 161 - 166
- Proactive Personality
Link: Psychology Today
 Personality and Situations 1 - Personality and
Behavior

Value at workplace Class Discussion : “Personality

Text book-Robbins & Judge, E18 – Chapter 4
Values and Ethics in
13 and 14 PP 167 - 168
Workplace” – Discus the
ethical dilemma at workplace
The Big 5 personality Test Kit for the Big 5 as a Class Activity ICA - 3
Activities and Class home work
"Personality Mapping and
discussions
Career Fit"
Text book-Robbins & Judge, E18 – Chapter 4
15 and 16 Role Play – Big 5 PP 155 - 158
Case Presentation on Famous
leader on the Big 5 personality
traits

Adam Grant’s Matchers and Home work - Adam

Video learning - Are you a giver or a taker? |
Givers and takers. Generosity Grant Burnout Test - Group Discussion on who will
Adam Grant
17 and 18 Spectrum and "Are You Burned Out?" win the race? Giver or taker or
https://www.youtube.com/watch?v=YyXRYgjQ
Generosity burnout by Adam The Matchers
XX0
Grant
Concept of Emotional Pre read activity/ test - "Emotional Intelligence in
Intelligence : Meaning and https://www.psychologyt Workplace Scenarios"- case
Emotional Regulation oday.com/intl/tests/perso and scenario discussion for
Text book-Robbins & Judge, E18 – Chapter 4
19 and 20 Technique, Affective Event nality/emotional- Emotional Labor and
PP251 - 258
Theory, Emotional Labor and intelligence-test Emotional dissonance
Dissonance “Cascading Model of
Emotional Intelligence” -
 Case Incident – PP 268
“Hiring an Emotionally
Intelligent Employee” - Text
book-Robbins & Judge, E18 –
Chapter 6

Building blocks of emotional Pre read: Title: "What Class Activity ICA - 4
intelligence: Why EQ matters Makes a Leader?"
Emotions Intelligence and
more than IQ: The Daniel Author: Daniel Goleman
leadership”
Goleman Model. Source: Harvard PPT and article to be given after the
21 and 22
Roles of EQ in workplace - Business Review discussion
Developing EI at workplace. https://hbr.org/2004/01/w
hat-makes-a-leader

Positive Psychology - Pre reads : Title: Video Streaming and

Emotional First-Aid by Guy "Emotional First Aid: discussion – Ted Talk of
Author: Guy Winch
Winch Healing Rejection, Guilt, Shawn Achor
Source: HarperOne
23 and 24 Happiness Advantage by Failure, and Other Class Activity
Link: Emotional First Aid - Guy Winch
Shawn Achor Everyday Hurts" https://www.youtube.com/watc
h?v=fLJsdqxnZb0&t=23s

Module 3 – Pre Read- Title: "The Article review

Group Dynamics and Wisdom of Crowds" Class Exercise - "The Group
Effectiveness, Development of Author: James Simulation: From Formation to Text book-Robbins & Judge, E18 – Chapter 9 ,
Group-Team , types of groups , Surowiecki Performance" pp 385
25 and 26
Source: Anchor Books Role Plays / News article/ Video presentation on
Link: The Wisdom of – Team and Work Groups
Crowds

Understanding Work Teams, Title: "The New Science Class Activity ICA - 5
Text book-Robbins & Judge, E18 – Chapter 10 ,
types of the work teams. of Building Great Teams"
27 and 28 Working with Diverse pp 399- 421
Author: Alex "Sandy"
others:
Pentland
 Source: Harvard Debate - “Diverse Work
Business Review Groups are Smarter and
Link: The New Science More Productive” -
of Building Great Teams
- HBR
Text book-Robbins &
Judge, E18 – Chapter 10 ,
pp 399- 421

Conflict Management - Pre read: Title: "How the Class Activity ICA – 6
meaning, definition, concept, Tension Between Two
Role Play/ Debate / GD/ PPT/
Conflict Management Stages CEOs Nearly Ruined a Text book-Robbins & Judge, E18 – Chapter 17,
Topic presentation etc
$1.5 Billion Startup" Pp 691 – 702
Source: Harvard Pre read:
Business Review The "Conflict Resolution" Training – video
29 and 30 Case / Article discussion with
Link: How the Tension from “The Office”
concept through PPT
Between Two CEOs https://www.youtube.com/watch?v=heRbyUAuy
Case Incident – “Disorderly
Nearly Ruined a $1.5 Ko
Conflict” Text book-Robbins
Billion Startup - HBR
& Judge, E18 – Chapter 17, pp
721

Module 4 Pre Read- Class Discussion Text book reading - Dessler, G., & Varkkey, B.
Why HR Is Key To Discussion on Succession (2023). Human resource management (17th ed.),
HRM- concept, Environment Executive Success: How Planning in Organization like – pp 3 - Definition
of HRM, Difference between The Human Resources TATA and Reliance page 8- 14 – Environment of HRM
Personal and HR system Function Impacts Pp 30-34- Personal and HRM difference
31 and 32 Human Resource Planning: Business Growth – The Importance of Workforce Planning in
Workforce Planning Forbes Human Resource Management (SHRM - Society
The Methods of Human https://www.forbes.com/c for Human Resource Management)
Resource Planning, ouncils/forbeshumanreso Text book reading and PPT
urcescouncil/2023/02/08/ Dessler, G., & Varkkey, B. (2023). Human
why-hr-is-key-to- resource management (17th ed.), pp – 151 -158
 executive-success-how-
the-human-resources-
function-impacts-
business-growth/

Forecasting https://www.shrm.org/in/t Class Activity ICA – 7

demand and supply opics-tools/news/hr-
For eg. - Develop a 5 year
magazine/putting-
forecasting-focus forecast of market conditions
article- Putting
33 and 34 for five occupations of your PPT and class notes
Forecasting in Focus
Workforce planning can choice
provide perspective for
business success.

Module 5 How Starbucks Drives Case Study Analysis on

Recruitment -Meaning, Profit with "Purpose- Starbucks group activity
Sources of Recruitment, Driven" Recruiting class-wide discussion on the
Text book reading and PPT- Dessler, G., &
Situational Factors Affecting https://hrretail.wbresearc effectiveness of Starbucks’
Varkkey, B. (2023). Human resource
35 and 36 Recruitment, Embracing h.com/blog/starbucks-hr- recruitment strategies
management (17th ed.), pp 158 - 180
Diversity and Inclusion in strategy-recruit-with-
Recruitment purpose

Selection- Types of Selection Understanding Selection Class Discussion

Tests and Interviews, Tests and Interviews
Text book reading and PPT- Dessler, G., &
(CIPD - Chartered
37 and 38 Varkkey, B. (2023). Human resource
Institute of Personnel and
management (17th ed.), pp 195 - 223
Development)
 Selection process, avoiding How to Avoid Bias in Class Activity ICA – 8
biases from selection: assessing Hiring and Assess Soft
For eg - Case Presentation:
Soft Skills and Cultural Fit. Skills and Cultural Fit Text book reading and PPT- Dessler, G., &
Analyze and present solutions
39 and 40 (Forbes - How to Avoid Varkkey, B. (2023). Human resource
to complex business cases to
Bias in Hiring) management (17th ed.), pp 195 - 223
enhance problem-solving
Article –
skills.
Module 6 Article reading - A Time Class Discussion on POSH and
for Change - SHRM connectedness of DEI
Training and Development: https://www.shrm.org/in/ Refer Article - Textbook reading and PPT- Dessler, G., &
Meaning, Methods (ADDIE), topics-tools/news/hr- https://www.shrm.org/in/topics Varkkey, B. (2023). Human resource
41 and 42
Implementation, Types – magazine/a-time-for- -tools/news/blogs/posh---dei-- management (17th ed.), pp 268 – 286
(Mandatory trainings) change allies-in-building-a-better-
workplace

Training: Evaluation Kirkpatric’s evaluation Class Activity ICA – 8

for the course you have Experiential exercise (Refer
studied in the last
semester page 298, Dessler, G. for
example) Textbook Reading Dessler, G., & Varkkey, B.
(2023). Human resource management (17th ed.),
43 and 44 Develop and evaluate a
PP – 293 - 295
training program for the
different job profiles given by
instructor

Module 7 Pre Read: McKinsey Class Discussion: Discussion

Performance Management : article - In the spotlight: on traditional performance vs Textbook Reading Dessler, G., & Varkkey, B.
45 and 46 Meaning, types Performance real time performance (2023). Human resource management (17th ed.),
management that puts management Pp 307 - 334
people first
 https://www.mckinsey.co
m/capabilities/people-
and-organizational-
performance/our-
insights/in-the-spotlight-
performance-
management-that-puts-
people-first

Performance Appraisal: Errors https://www.synergit Class Activity ICA – 9

in the process a.com/blog/performa Eg – Develop and assess each
nce-management- other’s performance appraisal
software/most- process for any instructor of Textbook Reading
47 and 48 common-mistakes- your choice and use effective Dessler, G., & Varkkey, B. (2023). Human
and-errors-made-in- scale for appraising instructors resource management (17th ed.), Pp 322 - 325
performance- with minimizing biases and
appraisals/ errors. Why or why not?

Module 8 Study your parents Class Discussion based on the

Textbook Reading
Compensation Management: compensation ( any cases
49 and 50 Factors in determining pay Dessler, G., & Varkkey, B. (2023). Human
one from the known)
rates, legal considerations resource management (17th ed.), Pp 380 - 382
and discuss in the class
Job Evaluation : Meaning, Evaluation reading - Class Activity ICA – 10
methods, creating market https://www.shrm.or Eg- Conduct a salary surveys
Competitive Plan, g/in/topics- Textbook Reading
for the positions and discuss Dessler, G., & Varkkey, B. (2023). Human
51 and 52 Contemporary topics in tools/tools/toolkits/p what conclusions did you resource management (17th ed.), Pp 388 – 395
Compensation erforming-job- reach? Pp 405 - 408
evaluations
 Module 9 Video on Zappos' Group Discussion and Culture
Employer Branding: Building Company Culture as Mapping
an Employer Brand to Attract Branding activity PPT
53 and 54 Class discussion and PPT/ study material
Top Talent, Methods and (YouTube)
challenges of Employer Zappos Culture Video
Branding
Employee Exit Managing Employee Exit Class Activity: Designing an
and Improving Retention Exit Strategy
55 and 56
(SHRM – Exit Interviews
and Retention Strategies)
Employee Retention Strategies, The Role of HR in Class Activity ICA – 11
The Role of HR in Exit and Employee Retention
Group activity and Role play
Retention Management Strategies Textbook Reading Dessler, G., & Varkkey, B.
on Exit strategy.
57 and 58 (Forbes - 15 Employee (2023). Human resource management (17th ed.),
Retention Strategies for chapter retention strategies
2021 and Beyond)

Legal and Ethical The Future of Employee Class discussion / Article Refer -
Considerations, The Future of Exit: Trends and Insights discussion https://www.aihr.com/blog/employee-
59 and 60 Employee Exit and Retention (CIPD - The Future of exit-checklist/
Employee Exit)

Text Books Used:

Text Books:
1. Robbins & Judge (2022), Organizational Behavior by Stephen P. Robbins & Timothy A
Judge, 18th edition, Pearson
2. Dessler, G., & Varkkey, B. (2023). Human resource management (17th ed.). Pearson.

Reference Books Used:

Reference Books:
1. Organizational Behavior text and cases by K. Ashwathappa, 10th revised edition 2012, Himalaya
Publishing House.
2. Essentials of Human Resource Management, Text and Cases, by P. Subba Rao, 3rd
3. Revised and enlarged edition, 2008, Himalaya Publishing House.
4. Robbins, Stephen P. “Organizational behavior: concepts”, Theory and Applications.

Any Other Information:

Ted talks, cases and articles
Research Embedded Learning
Case Studies used (Mention Number): 10 approx

Research Papers used (Mention Number): NIL

News articles/web resources used (Mention number): 15 approx

Research-Based ICA Components:

Component Marks
Research Project 10
Research Assignment
Research Presentation 10
Writing a Research Paper
Any other, please
mention

Out-of-Class Academic Collaboration (OCAC)

OCAC-Based ICA Components

Component Marks
Group Project 10
Group Assignment
Group Presentation
Workshops
Guest Lecture Series
Study Tours
Competitions
Exhibitions
Publications
Any other component,
please mention
Total Marks of Internal Continuous Assessment (ICA): 50 Marks

Distribution of ICA Marks: (Minimum 3 Components and Maximum 5 Components)

Description of ICA Marks

Presentation:
10
Individual / Group
Project:
Individual / Group
Assignments:
10
Individual / Group
Research Paper:
Individual / Group
Viva
Group Discussion
Quiz
Mid Term Test 20
Any Other 10
Total Marks 50

Prepared by Course Checked by the Program Approved by Associate

Anchor Chairperson Deans
Course Anchor Name: Name: Name:

Dr Arpita Shrivastava

Signature: Signature Signature

Approved by Dean – ASM SOC