Social Media Marketing and Young Minds ?
Social Media Marketing and Young Minds ?
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ACKNOWLEDGMENT
I would like to convey my heartful gratitude to Dr. Priyanka Agarwal for
the tremendous support and assistance in the completion of my project
report. She deserves the utmost credit for the assignment’s outcome.
Secondly, I would also like to thank my parents and friends who helped
me a lot in finalising this project within the limited time frame.
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STUDENT DECLARATION
I hereby declare that the Project Report entitled Social Media Marketing
on Young mind has been prepared by me under the supervision and
guidance of Dr Priyanka Agarwal, during the year 2024-25 in a partial
fulfillment of the university regulations for the award of the degree of
Bachelor of Commerce.
Name:Nisha
Place: kotdwara
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ABSTRACT
The study focuses on the impact of social media marketing on youth.
Technology and innovation are regarded to be the very prime importance
for human life, and we must know how to handle It accordingly. It is vital
to teach young people about the use of social media to Enhance in their
careers and self-improvement. Technology has managed to secure
within our body, human brain and even emotions. How does social
media effect youth stated that social media, like a coin, have a beneficial
and negative effect on young people. It encourages youth to succeed
and pull them down, but youngsters need to be alert. Youth
communicate with many individuals and support themselves in their
professions. Social media lets youth share their views with others. Social
media promotes deceptive posts, messaging, photographs that give rise
to conflicts in between them. Such posts are deteriorating the affiliations
and relations between nations. As youngsters are immature, they are
becoming victims of cyberbullying. This impacts young people mental
and physical health and may also lead to depression and self-harm.
Because there is a lack of confidentiality and security on the social
media platforms, it is possible that a third party would misuse sensitive
information.Studies have found that children and teenagers benefit from
improving Communication, social linkages, and technological skills.
Social media is really a significant aspect in this world. In general, social
media is described like any interactive medium or application which
enables people to communicate digitally and could be differentiated
from conventional media (e.g., television) by the way that users can both
access and produce content.
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TABLE OF CONTENTS
Pg
CHAPTERS PARTICULARS no.
Chapter 1 Introduction 7-19
Chapter 2 Types of social media 20-26
marketing
Chapter 3 Research methodology 27-33
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CHAPTER: 1
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INTRODUCTION TO MARKETING:
Marketing is an ancient art and has, since the day of Adam and Eve,
been practiced in one form or the other. In the modern world, Marketing
is everywhere; most of the task we do and most of the things we handle
are linked to marketing. Marketing is an activity. Marketing activities and
strategies result in making products available that satisfy customers
while making profits for the companies that offer those products.
Your morning tea, your newspaper, your breakfast, the dress you put on
for the day, the vehicle you drive, the mobile in your pocket, the quick
lunch you have at the fast-food joint, the PC at your desk, your internet
connection, your e-mail ID almost everything that you use and everything
that is around you, has been touched by marketing. Marketing has its
imprint on them all depending on the product and thecontext/experience
the imprint may be visible or subtle. But it is very much there. Marketing
permeates most of your daily activities. Marketing is an omnipresent
entity.
MEANING OF MARKET:
A Market is any such person, group or organization which has existing or
potential exchange relationship. It starts with customers and ends with
customers. Creation of superior customer value and delivering high
levels of customer satisfaction are at the heart of present-day
marketing. Companies today, needs to understand customer needs,
study completion, develop and offer superior value at reasonable price,
and make the product available to customer at convenient place.
Marketing deals with customers. It is delivery of customer satisfaction
at a profit. The twofold goal of marketing is to attract new customers by
promising superior value and to keep current customers by delivering
satisfaction.
DEFINITION OF MARKET:
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➢ Kotler defined market as “A set of all actual and potential buyers of a
product.”
➢ Kohl’s and Uhl characterized market as “an arena, wherein all buyers
and sellers were highly sensitive to each other’s transactions, and where
what one did affected the other.”
➢ According to Cochrane “A market is some sphere or space, where
certain physical and institutional arrangements could be seen, and the
forces of demand and supply are at work to determine prices with a view
of transferring the ownership of some quantity of good or service.”
MEANING OF MARKETING:
Marketing refers to the various groups of activities that take place in a
market. These activities are either planned or spontaneous. For example,
production, assembling, distribution and storage could be planned,
consumption is often spontaneous
DEFINITION OF MARKETING:
The American Marketing association defined marketing as “Market is an
organizational function and a set of process for creating,communicating
value to customers and for managing customer relationships in ways
that benefit the organization and its stakeholders."
Kotler says “Marketing is a societal process by which individuals and
groups obtain what they need and want through creating, offering, and
freely exchanging products and services of value with others.” Pyle’s
view of marketing was That phase of business activity through which
human wants were satisfied by the exchange of goods or services for
valuable consideration usually money or its equivalent.
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markets. All these core marketing concepts are linked to one another,
with each concept building on the one before it.
➢ Needs:
The concept of human needs is the fundamental concept underlying all
marketing activities. Human needs are states of felt deprivation. They
are biogenic in origin and include physiological needs for food, clothing,
warmth, shelter and safety.
➢ Wants:
Wants are the forms human needs take as they are shaped by culture
and individual personality characteristics. When an American needs
food, he may want a McDonald burger, or steak, French fries, and a Coke;
whereas, if an Indian needs food, he may want a dosa, chapattis or rice,
and coffee or tea.
➢ Demand:
When human wants are backed by purchasing power and willingness to
buy, they become demands. Based on their needs, wants and buying
capacity, consumers ask for or demand products which they feel will
give them maximum value and satisfaction.
MARKETING MANAGEMENT:
According to Philip Kotler, “Marketing management is the art and
science of choosing target markets and building profitable relationship
with them. This involves getting, keeping and growing customers
through creating, delivering, and communicating superior value.” Thus,
marketing management involves managing demand, which in turn,
involves managing customer relationships.
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production and distribution efficiency will be the focus for managements
under this concept. When the product’s cost is too high, the
management has to bring it down to affordable levels.
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THE MARKETING PROCESS
➢ Customer Relationships:
In order to succeed in today’s highly competitive market, companies
must be customer centered, winning customers from competitors, then
keeping and growing them by delivering greater value.
➢ Market Segmentation:
Any market will consist of various types of customers, products and
needs. The marketer has to determine which market segments offer the
best opportunity for achieving company objectives.
➢ Target Marketing:
After defining the market segments, a company decides to enter one or
many segments in a given market. Target marketing is the process of
evaluating each market segment’s attractiveness and selecting one or
more segments to enter.
➢ Market Positioning:
Once the decision on which market segments to enter is made, a
company has to decide what position it wants to occupy in those
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selected target segments. The position of a product is the place
occupied by it in the consumer’s mind relative to the competitor’s
products.
➢ Competitive Advantage:
In order to create competitive advantage and succeed, a company
should perform a better job than the competitors, of satisfying target
consumers.
MARKETING MIX:
Product stands for the goods and services offered by a company to the
target market, to satisfy needs and wants. Introduction to Marketing
Price refers to the money value that the consumers have to pay to buy
the product or service. Promotion refers to activities of personal selling,
advertising, and communicating product benefits and attributes to target
consumers to persuade them to purchase.
➢ Product/Service:
✓ What features does it have to meet these needs?
✓ How and where will the customer use it?
✓ What does it look like? How will customers experience it?
✓ What size(s), color(s), and so on, should it be?
✓ What is it to be called?
➢ Place:
✓ Where do buyers look for your product or service?
✓ How can you access the right distribution channels?
✓ Do you need to use a sales force? Or attend trade fairs? Or make
online submissions? Or attend trade fairs? Or make online submission?
Or Send samples to catalog companies?
➢ Price:
✓ What is the value of the product or service to the buyer?
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✓ Are there established price points for products or services in this
area?
✓ What discounts should be offered to trade customers, or to other
specific segments of your market?
➢ Promotion:
✓ Will you reach your audience by advertising online, in the press, on TV,
on radio, or on billboards? By using direct marketing mailshots? Through
PR? On the internet?
✓ When is the best time to promote? Is there seasonality in the market?
Are there any wider environmental issues that suggest or dictate the
timing of your market launch or subsequent promotions?
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similar channels. Digital marketing became popular with the advent of
the internet in the 1990s. Digital marketing involves some of the same
principles as traditional marketing and is often considered an additional
way for companies to approach consumers and understand their
behavior. Companies often combine traditional and digital marketing
techniques in their strategies. But digital marketing comes with its own
set of challenges, including implicit bias.
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TYPES OF DIGITAL MARKETING CHANNELS:
The following are eight of the most common digital avenues that
companies can take to boost their marketing efforts. Keep in mind that
some companies may use multiple channels in their efforts.
➢ Website Marketing:
A website is the centerpiece of all digital marketing activities. It is a very
powerful channel on its own, but it’s also the medium needed to execute
a variety of online marketing campaigns. A website should represent a
brand, product, and service in a clear and memorable way. It should be
fast, mobile-friendly, and easy to use.
➢ Pay-Per-Click Advertising:
Pay-per-click (PPC) advertising enables marketers to reach internet
users on a number of digital platforms through paid ads. Marketers can
set up PPC campaigns on Google, Bing, LinkedIn, Twitter, Pinterest, and
Facebook and show their ads to people searching on terms related to
products or services.
➢ Content Marketing:
The goal of content marketing is to reach potential customers through
the use of content that interests them. Content is usually published on a
website and then promoted through social media, email marketing,
search engine optimization, or even pay-per-click campaigns.
➢ Email Marketing:
Email marketing is still one of the most effective digital marketing
channels. Many people confuse email marketing with spam email
messages, but that’s not what email marketing is about. This type of
marketing allows companies to reach potential customers and anyone
else interested in their brands and products.
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media marketing, you can use it to obtain leads and as a direct
marketing or sales channel. Promoted posts and tweets are two
examples of social media marketing.
➢ Affiliate Marketing:
Affiliate marketing is one of the oldest forms of marketing, and the
internet has given it new life. With affiliate marketing, influencers
promote other people’s products and get a commission every time a sale
is made or a lead is introduced. Many well-known companies including
Amazon have affiliate programs that pay out millions of dollars per
month to websites that sell their products.
➢ Video Marketing:
YouTube is one of the most popular search engines in the world. A lot of
internet users turn to YouTube before making a buying decision, to learn
something, to read a review, or just to relax. Marketers can use any of
several video marketing platforms, including Facebook Videos,
Instagram, and TikTok, to run a video marketing campaign.
➢ SMS Messaging:
Companies and nonprofit organizations also use text messages
(formally known as SMS, or short message service) to send information
about their latest promotions or give opportunities to willing customers.
Political candidates running for office also use SMS campaigns to
spread positive information about their platforms. As technology has
advanced, many text-to-give campaigns also allow customers to directly
pay or givevia a simple text message
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18 years, from 2004 (when MySpace became the first social media site
to reach one million users) to 2022, the dramatic growth of interactive
digital channels took social media to levels that challenge even the reach
of television and radio.world’s population. As the use of social media
trends upward, marketers are perfecting strategies to capture the
significant competitive advantage that engagement with this key
audience can deliver even more rapidly and more effectively than
traditional marketing.Social media marketing (SMM) (also known as
digital marketing and e-marketing) is the use of social media the
platforms on which users build social networks and share information to
build a company's brand, increase sales, and drive website traffic. In
addition to providing companies with a way to engage with existing
customers and reach new ones, social media marketing (SMM) has
purpose-built data analytics that allow marketers to track the success of
their efforts and identify even more ways to engage.
SMM Action Plan: The more targeted your social media marketing
(SMM) strategy is, the more effective it will be. Hootsuite, a leading
software provider in the social media management space, recommends
the following action plan to build an SMM campaign that has an
execution framework as well as performance metrics:
➢ Align SMM goals to clear business objectives
➢ Learn your target customer (age, location, income, job title, industry,
interests)
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➢ Conduct a competitive analysis on your competition (successes and
failures)
➢ Audit your current SMM (successes and failures)
➢ Create a calendar for SMM content delivery
➢ Create best-in-class content
➢ Track performance and adjust SMM strategy as needed
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CHAPTER: 2
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TYPES OF SOCIAL MEDIA
MARKETING
Content Marketing
Content marketing on social media involves creating and sharing
valuable content to attract and engage a target audience. It is like
hosting a never-ending virtual seminar where you share your expertise
and insights to attract and captivate an audience.
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These engaging snippets drive viewers to TED’s website and YouTube
channel for the full-length talks, helping to build a loyal and intellectually
curious community around the brand.
Influencer Marketing
Influencer marketing leverages individuals with significant following on
social media to promote products and services. Imagine having a
trusted friend who always knows the best products and services. These
influencers have the power to sway their audience’s opinions and buying
decisions due to their credibility and reach.
For example, fashion brand Fashion Nova partners with influencers like
Kylie Jenner to promote their products. By leveraging her massive
Instagram following, Fashion Nova can reach hundreds of millions of
potential customers with each post. Each post by Kylie is like a personal
recommendation to her followers, sparking interest and driving sales in
ways traditional advertising can only dream of.
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Paid advertising on social media platforms is a powerful way to reach a
broader audience. Social media platforms offer targeted advertising
options that allow businesses to reach specific demographics based on
age, location, interests, and behavior. Unlike traditional ads that shout to
everyone, these ads whisper directly to those most likely to listen.
Video Marketing
Video marketing involves creating and sharing videos to promote a
brand, product, or service. It is a medium that brings stories to life,
captures attention, and conveys messages in a captivating way. This
type of marketing is particularly effective on YouTube, Instagram, TikTok,
and Facebook, where video content is highly favored by the algorithms.
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Duolingo has made a significant impact with its recent video marketing
efforts on TikTok. By creating humorous, relatable, and often viral videos
featuring its green owl mascot, Duolingo has successfully engaged a
younger audience. This approach not only boosts the app’s visibility but
also reinforces the brand’s playful and approachable image, helping to
attract and retain users.
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GoPro extensively uses UGC in their marketing. The company inspires
users to share their exhilarating adventures captured with GoPro
cameras. By featuring these stories on its social media channels, GoPro
showcases its product in action and fosters a vibrant community of
enthusiasts, who are passionate about their brand.
Paid-media marketing
Paid media marketing involves paying to promote content and
messaging on external platforms like social media, search engines, or
websites, aiming for wider reach and measurable results.
Paid media is any marketing effort where a business pays to amplify its
message and increase visibility, going beyond organic reach.
Examples: This includes digital ads (like Google Ads and social media
ads), sponsored content, influencer partnerships, and even traditional
advertising like TV commercials and print ads.
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Purpose:
Paid media campaigns are designed to generate leads, drive traffic,
increase brand awareness, and ultimately boost revenue.
Key Features:
Instant Exposure: Paid media allows businesses to reach their target
audience quickly and effectively.
Precise Targeting: Paid media platforms offer tools for targeting specific
demographics, interests, and behaviors.
Measurable Results: Paid media campaigns are easy to track and
optimize, allowing businesses to see the impact of their efforts.
Cost-Effective: Paid media can be a cost-effective way to reach a large
audience, especially when compared to traditional advertising.
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CHAPTER: 3
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RESEARCH METHODOLOGY
OBJECTIVES OF THE STUDY:
➢ To study about the concept, pros and cons of Social Media Marketing
(SMM).
➢ To study how the Social Media Marketing works and different types of
SMM.
➢ To study the impact of Social Media Marketing (SMM) on Youth in
India.
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METHODOLOGY OF THE STUDY:
The study is descriptive in nature. It has been carried out with the help of
primary and secondary data taken from taking the review of persons
through journals, text books, newspapers, magazines, internet sources
and online research reports and company.
PRIMARY SOURCE
This study primarily focuses on understanding the impact of social
media marketing on young minds through the collection and analysis of
primary data. The research adopts a descriptive and analytical approach,
aiming to capture real experiences, attitudes, and behaviors of young
individuals regarding their interaction with social media advertisements
and influencer content.
Research Design
The study follows a quantitative research design, utilizing a structured
questionnaire as the main tool for primary data collection. This method
was chosen to obtain measurable data that could be analyzed
statistically to identify trends and patterns in youth behavior related to
social media marketing.
Sampling Method
A convenience sampling technique was employed, where participants
were selected based on their accessibility and willingness to respond.
The sample consisted of 100 respondents aged between 15 and 22
years. Participants included high school students, college students, and
young working professionals who are active users of social media
platforms like Instagram, TikTok, Snapchat, and YouTube.
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Research Instrument
The primary tool for data collection was a self-administered
questionnaire consisting of 18 close-ended questions. The questionnaire
covered topics such as:
Secondary Source
This project is based on secondary data to study the effect of social
media marketing on young minds. Secondary research means using
information that has already been collected and shared by other
researchers, companies, or organizations. Instead of doing a new survey
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or interview ourselves, we have used books, articles, websites, and
reports that talk about how social media affects young people.
Research Design
We mainly used studies and reports published in the last five to seven
years, so the information is current and relevant.
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"digital advertising effects".
We chose studies that focused on young people aged 13–24 years
because they are the main users of platforms like Instagram, TikTok, and
Snapchat.
After collecting the data, we read it carefully, picked out the important
points, and grouped the information under different topics like:
Data Analysis
Ethical Considerations
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and give credit to all the sources we used, following academic honesty
rules.
Limitations
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CHAPTER: 4
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Data Analysis of Social Media
Marketing and Its Impact on Youth
Social media has dramatically altered the marketing landscape,
especially when it comes to influencing youth behavior. This detailed
analysis will explore how social media marketing affects youth by
examining consumer behavior, psychological impact, content
engagement, brand influence, and social implications. We'll look at
quantitative and qualitative data to understand the trends, motivations,
and challenges associated with youth engagement on social media
platforms. Here, I will outline specific areas with corresponding analysis
and data that highlight the profound effect of social media marketing on
young consumers.
Impact of Influencers
Youth trust social media influencers more than traditional ads. Data
from Nielsen shows that:
81% of youth (ages 18-24) say they are more likely to purchase a product
based on an influencer's recommendation.
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Micro-influencers (with smaller but highly engaged followings) can drive
up to 60% more engagement than celebrities.
This would show that platforms like TikTok and Instagram are highly
influential in product discovery.
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FOMO (Fear of Missing Out)
FOMO is a powerful psychological tool that marketers often use. Studies
indicate that:
60% of youth have made an impulse purchase driven by a limited-time
offer they saw on social media.
45% of youth feel compelled to buy products when they see influencers
using them in real-time on social media platforms.
Impact on Self-Esteem and Body Image A report by the Royal Society for
Public Health found that:
Social media platforms, especially those showcasing beauty and
fitness,can negatively impact youth’s body image.
Instagram was found to be the worst platform for mental health, with
over 30% of youth reporting a negative impact on their self-esteem after
viewing “idealized” images.
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This would help to show that youth tend to have emotional reactions,
especially excitement or insecurity, when engaging with social media
ads.
YouTube remains the go-to platform for long-form video content, with
70% of youth watching YouTube regularly.
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Y-Axis: Engagement Rate (Percentage of Youth Who Interact with
Content)
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40% of youth have participated in hashtag challenges, making it a strong
method for brands to increase visibility and engagement.
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This demonstrates how hashtag campaigns are highly successful in
engaging youth, particularly when they're fun and shareable.
Youth are highly concerned with the values that brands represent.
According to Cone Communications:
70% of youth (ages 18-24) are more likely to buy from brands that
support social causes (e.g., sustainability, diversity, or social justice).
Brands that show authenticity in promoting causes resonate with youth,
with 65% of youth saying they would boycott brands perceived as “fake”
or exploiting social issues for marketing.
Y-Axis: Percentage of Youth Who Are More Likely to Buy from Brands
Supporting These Causes
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This would indicate that sustainability and social justice are the most
important causes for youth, significantly impacting their purchasing
decisions.
Youth are particularly engaged with viral trends and memes. Studies
have shown that:
50% of youth have participated in viral challenges or trends on TikTok,
such as dance challenges or product promotions.
Brands leveraging viral content can see a 200% increase in engagement
during trend spikes.
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Y-Axis: Percentage of Youth Engaged with Each Type
This data highlights that challenges and memes are particularly effective
in driving youth engagement with brands.
At the end:
The data analysis shows that social media marketing has a profound
impact on youth behavior, shaping their purchasing decisions,
influencing their emotional states, and defining their relationships with
brands. The key findings include:
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Video content has the highest engagement rates among youth,
particularly short-form videos.
Youth are highly influenced by FOMO (Fear of Missing Out) and often
make impulse purchases.
Social causes such as sustainability, social justice, and diversity
significantly impact brand loyalty among youth.
The success of interactive campaigns like hashtag challenges and
user-generated content is particularly evident in driving engagement.
Brands must be mindful of privacy concerns and ad fatigue among
young consumers, as these issues affect their receptiveness to ads.
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CHAPTER: 5
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Conclusion: Social Media Marketing and
Its Impact on Youth
Social media marketing has revolutionized the way businesses connect
with their audiences, especially young people, who are the most active
users of digital platforms. The rapid expansion of social media has
created new opportunities for brands to engage, influence, and shape
consumer behavior among youth. While social media marketing has
undeniable benefits, it also brings challenges that affect young people's
mental health, self-perception, and purchasing decisions. This
conclusion will summarize the key impacts of social media marketing on
youth and provide a balanced perspective on its positive and negative
consequences.
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own businesses without requiring a large budget, empowering them to
start and grow their ventures.
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3. Data Privacy and Ethical Concerns:
Social media marketing relies on collecting and analyzing user data to
create personalized advertisements. While this enhances marketing
efficiency, it raises concerns about privacy and data security. Many
young users are unaware of how their personal information is used, and
they may fall victim to data breaches, targeted manipulation, or online
scams. The ethical implications of using young people’s data for
commercial gain remain a significant challenge in digital marketing.
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bodies should enforce stricter policies on data privacy and online
advertising to protect young users from exploitation.
Final Thoughts
Social media marketing has become a powerful tool for influencing
youth, shaping their purchasing decisions, and connecting them with
brands. While it offers many advantages, including increased awareness,
opportunities, and engagement, it also presents challenges such as
unrealistic beauty standards, consumerism, and privacy risks. The
impact of social media marketing on youth ultimately depends on how it
is used—both by marketers and by young consumers themselves.
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QUESTIONNAIRE:
Ques1: Do you have an account on social media marketing?
[ ✓] Yes
[ ]. No
Ques3: How many hours per day do you spend on social media?
[ ] Less than 1 hour
[ ] 1-2 hours
[ ✓] 3-4 hours
[ ] More than 4 hours
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Ques5: Do you follow brands or businesses on social media?
[ ] Yes
[ ] No
[✓ ] Sometimes
Ques9: Have you ever purchased a product directly from a social media
ad?
[ ✓] Yes
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Ques10: How do you feel about sponsored posts and ads on social
media?
[ ] Annoying
[ ] Helpful
[ ] Informative
[ ✓] Neutral
Ques11: What kind of social media ads grab your attention the most?
[ ] Video ads
[ ✓] Carousel ads (multiple images/videos in one ad)
[ ] Influencer promotions
[ ] Static image ads
Ques12: Have you ever clicked on a social media ad? If yes, what made
you click?
[ ✓] Yes, the product was interesting
[ ] Yes, the ad was visually appealing
[ ] Yes, because of a discount/promotion
[ ] No, I ignore social media ads
Ques14: What type of influencers do you follow? (Select all that apply)
[ ] Celebrities
[ ] Micro-influencers (small following but niche expertise)
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[ ] Industry experts
[ ✓] Lifestyle bloggers/vloggers
Ques16: Have you ever contacted a brand through social media? If yes,
what was the reason?
[ ✓] Customer service
[ ] Product inquiry
[ ] Complaints or feedback
Ques18: What social media trends do you think will dominate in the next
year?
Ans: AI-Powered Content Creation & Personalization:
More brands will use AI tools to create personalized content,
automatic responses, and enhance user experience.
AI-generated influencers and virtual brand ambassadors will become
more common.
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BIBLIOGRAPHY
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1: Search engines- www.google.com
2: Website:
www.quora.com
www.studocu.com
www.shiksha.com
www.wikipedia.org
3: Chatgpt
4: YouTube
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