CATERPILLAR’S Code of Conduct
CATERPILLAR’S Code of Conduct
INZET
KEBERLANJUTAN
RZETELNOŚĆ
FÖRTRÄFFLIGHET
ÅTAGANDE HÅLLBARHET
OUR VALUES
IN ACTION
CATERPILLAR’S
CODE OF CONDUCT
A MESSAGE FROM OUR CHAIRMAN & CEO................... 1
LIVING BY THE CODE............................................... 3
REPORTING RIGHTS & RESPONSIBILITIES................... 4
NO RETALIATION POLICY.......................................... 4
INTEGRITY............................................................ 7
Honesty and Integrity...................................................8
Conflicts of Interest......................................................8
Competitive Conduct....................................................9
Free Trade......................................................................9
Financial Reports and Accounting............................ 10
Fair Communication.................................................. 10
Inside Information..................................................... 11
Improper Payments................................................... 11
EXCELLENCE........................................................ 13
Product and Service Quality...................................... 14
Value to Customers.................................................... 14
Work Environment..................................................... 15
Employee Performance.............................................. 15
Employee Development............................................. 16
Risk Management...................................................... 16
Enterprise Point of View............................................ 17
TEAMWORK......................................................... 19
Respect and Non-Harassment................................... 20
Fairness and Non-Discrimination............................. 20
Inclusive Environment.............................................. 21
Global Standards........................................................ 21
Outside Organizations............................................... 22
Dealers and Distributors............................................ 22
Suppliers..................................................................... 23
page_2
COMMITMENT..................................................... 25
Personal Responsibility............................................. 26
Protection of Assets................................................... 26
Confidential Information.......................................... 27
Electronic Communications...................................... 27
Personal Privacy......................................................... 28
Public Matters............................................................. 28
Government Contracts............................................... 29
SUSTAINABILITY.................................................. 31
Health and Safety....................................................... 32
Innovation................................................................... 32
Environmental Responsibility................................... 33
Infrastructure and Energy......................................... 33
Communities.............................................................. 34
Best Team................................................................... 34
ENTERPRISE POLICIES........................................... 35
WAIVER.............................................................. 35
Revised 2023
A MESSAGE FROM OUR CHAIRMAN & CEO
We are proud that the people on our team come from across the globe, with
diverse backgrounds, experiences and perspectives. This diverse culture and
character makes us stronger.
What unites us within this diversity is a common set of Values; that we are not
just accountable for the work we do, we also care deeply about how we do it.
Our Code of Conduct defines those Values in Action – what we stand for and
how we conduct ourselves with our customers, suppliers and one another.
Its purpose is not to provide a set of rules that covers every situation or
challenge we may face, but to guide us in living those values everyday. The
Code of Conduct explains what Integrity, Excellence, Teamwork, Commitment
and Sustainability mean to us and how we use these Values to make sound,
ethical decisions.
Thank you for taking the time to read and understand it, and more
importantly, for staying true to the Values which have shaped our company
for almost 100 years, and will see us through the years ahead.
JIM UMPLEBY
Chairman & CEO
page 1
LIVING BY THE CODE
While we conduct our business within the framework of applicable laws and
regulations, for us, compliance with the law is not enough. We strive for more
than that. Through our Code of Conduct, we envision a work environment all can
take pride in, a company others respect and admire and a world made better by
our actions. Together, we are laying the foundation for the values-based culture
that will carry us forward to even higher levels of success. Together, we are
upholding the reputation of one of the world’s great companies – and
strengthening it for tomorrow.
page 3
CODE OF CONDUCT
NO RETALIATION POLICY
Caterpillar will not take any action against you as a result of raising an ethical issue
in good faith. Also, Caterpillar does not tolerate any reprisal by any individual
against an employee for raising a concern or making a report in good faith.
page 4
OUR VALUES
IN ACTION
CATERPILLAR’S CODE OF CONDUCT
Sustainability
The Power of Endurance
page 5
INTEGRITY
The Power of Honesty
page 7
CODE OF CONDUCT
page 8
INTEGRITY – The Power of Honesty
WE COMPETE FAIRLY
Caterpillar believes that fair competition is fundamental to free enterprise. We
observe antitrust and competition laws where we do business. In relationships with
competitors, dealers, distributors, suppliers and customers, we avoid arrangements
that restrict our ability to compete with others. We are not involved in any
arrangements, understandings or agreements with competitors affecting prices,
terms upon which products are sold, or the number or type of products
manufactured or sold.
page 10
INTEGRITY – The Power of Honesty
WE REFUSE TO MAKE
IMPROPER PAYMENTS
In dealing with public officials, other corporations and private citizens, we firmly
adhere to ethical business practices. We will not seek to influence others, either
directly or indirectly, by paying bribes or kickbacks or by any other measure that is
unethical or would tarnish our reputation for honesty and integrity. Even the
appearance of such conduct must be avoided.
page 14
EXCELLENCE – The Power of Quality
page 16
EXCELLENCE – The Power of Quality
WE TAKE AN ENTERPRISE
POINT OF VIEW
Taking an “enterprise point of view” means promoting the best interests of our
company as a whole. We strive to ensure local decisions do not put the enterprise at a
competitive disadvantage. We must always consider the enterprise when making
decisions. Our success requires that we continually leverage entrepreneurial thinking
in our individual business units and apply what we learn across the enterprise to
make all our products and services better.
page 19
CODE OF CONDUCT
page 20
TEAMWORK – The Power of Working Together
WE FOSTER AN INCLUSIVE
ENVIRONMENT
We embrace diversity and inclusion. We respect the uniqueness of individuals and
appreciate our differences. We value the diversity of unique talents, skills, abilities,
cultures and experiences that enable our people to achieve superior business and
personal results. We know that when we seek out and are receptive to various points
of view, we drive innovative solutions, deliver superior results and positively impact
the people and communities we serve.
WE BUILD OUTSTANDING
RELATIONSHIPS WITH OUR DEALERS
AND DISTRIBUTION CHANNEL MEMBERS
Our dealers and distributors around the world serve as a critical link between our
company and our customers. We rely on them to participate with us in building and
maintaining the long-standing customer relationships that have made Caterpillar
successful. We value their positive contributions to our reputation and their deep
commitment to the customers and communities they serve. We sustain our
outstanding relationships with them through trust, communication and shared
rewards. We work continuously with them to provide products, services and support
solutions necessary to satisfy customer needs worldwide.
page 22
TEAMWORK – The Power of Working Together
page 26
COMMITMENT – The Power of Responsibility
WE SAFEGUARD OUR
CONFIDENTIAL INFORMATION
We consider information we own to be an asset and protect it accordingly. Some
information we communicate publicly, including advertising, product
documentation, news releases and public financial reporting. Everything else –
including trade secrets, confidential financial information, new product or service
development plans and other corporate and personal information – we protect
through appropriate and reasonable safeguards and where applicable, legally
enforceable agreements.
page 28
COMMITMENT – The Power of Responsibility
page 31
CODE OF CONDUCT
page 32
SUSTAINABILITY – The Power of Endurance
WE FOCUS ON ENVIRONMENTAL
RESPONSIBILITY AND
PREVENTING WASTE
We focus on improving the quality and efficiency of our operations while reducing
our environmental impact. We support environmental stewardship by utilizing
business processes that enable waste prevention, improve quality and promote the
efficient use of resources in our locations. Our waste prevention efforts are
integrated end-to-end across the value chain from suppliers to our dealers.
We work with them to improve the processes and systems used throughout the
manufacturing and delivery of our products. We are committed to complying
with environmental laws and regulations and expect our suppliers and dealers to
do the same.
WE SUPPORT INFRASTRUCTURE
DEVELOPMENT AND ACCESS TO ENERGY
Meeting the demands of the increasing global population and improving the
standard of living throughout the world will require infrastructure development
including access to safe and reliable energy sources. We support balanced and
comprehensive policies that promote continued infrastructure development and
utilization of all energy resources, including traditional sources of energy as
well as alternative and renewable energy technologies. We develop products and
services that contribute to sustainable power generation and infrastructure
development solutions.
page 34
ENTERPRISE POLICIES AND WAIVER
ADDITIONAL INFORMATION Those in our company who lead others
Enterprise Policies and other more hold a special position of responsibility to
detailed company policies, as well as set the example of what it means to “live
additional information and guidance on by the Code.” As a result, any waiver of the
this Code of Conduct, are available to Code of Conduct for an Executive Officer
employees at https://codeofconduct.cat. or Director may be made only by the Board
com, or by contacting the Office of
com of Directors and will be promptly disclosed
Business Practices using any of the as required by law or regulation. Waivers
methods listed previously. The Code of of the Code of Conduct for any other
Conduct is also available to the public at employee may be made only by the Chief
http://www.caterpillar.com/Code-of- Ethics and Compliance Officer and Office
Conduct. The Enterprise Policies in force
Conduct of Business Practices.
at the time this Code of Conduct was
published are:
• Antitrust
• Company Attitudes on Partisan Politics
and Public Issues
• Conflicts of Interest
• Data Privacy
• Enterprise Facilities
• Free Trade
• Improper Payments
• Intellectual Property Rights
• Protection of Assets
• Providing and Receiving Travel, Gifts
and Entertainment
• Public Communications
YECX 0001-08