COMS 101
KISII UNIVERSITY
UNIVERSITY EXAMINATIONS
FIRST YEAR EXAMINATION FOR THE AWARD OF THE
DEGREE OF BACHELOR OF EDUCATION (ARTS)
SECOND SEMESTER 2023/2024
[JANUARY – APRIL, 2024]
COMS 101: COMMUNICATION SKILLS
STREAM: Y1 S2 TIME: 2 HOURS
DAY: TUESDAY, 9:00 - 11:00 A.M DATE: 16/04/2024
INSTRUCTIONS
1. Do not write anything on this question paper.
2. Answer question ONE (Compulsory) and any other TWO questions.
QUESTION ONE (30 MARKS)
a) Explain the meaning of the following terms as used in
communication.
(i) Decoding (2 Marks)
(ii) Feed back (2 Marks)
b)“Communication is a process”. Discuss (6 Marks)
c) Discuss strategies that you can use as a learner to ensure
effective study. (10 Marks)
d) Explain five factors one would consider when selecting a medium of
communication. (10 Marks)
QUESTION TWO (20 MARKS)
a) Explain the concept of SQ3R as used in the reading skill. (10 Marks)
b) Assuming you are training an audience on company finance, explain the
visual aids you would use in training. (10 Marks)
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QUESTION THREE (20 MARKS)
a) Describe five forms of non-verbal communication. (10 Marks)
b) Distinguish between hearing and listening. (4 Marks)
c) State and explain any three barriers of effective listening. (6 Marks)
QUESTION FOUR (20 MARKS)
a) Highlight five types of reading. (5 Marks)
b) Explain five principle characteristics of communication. (10 Marks)
c) Explain five characteristics of a good listener. (5 Marks)
QUESTION FIVE (20 MARKS)
a) State five characteristics of an effective public speaker. (5 Marks)
b) Discuss five poor reading habits that hinder effective reading and provide a remedy
for each.
(10 Marks)
c) State four reasons why it is important for students to take notes in
a lecture. (5 Marks)
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