GE Healthcare

Technical Publication
Direction 5231870-100
GE Medical Systems does business as GE Healthcare

Revision 1

Operator Console Messages

This Manual Supports the Following Product Names:

LightSpeed VFX Plus LightSpeed QX/i Bright Speed Edge
LightSpeed VFX Ultra LightSpeed Plus Bright Speed Excel
LightSpeed VFX16 LightSpeed Ultra Bright Speed Elite
LightSpeed Pro16 LightSpeed 16
LightSpeed RT HiSpeed QX/I LightSpeed VCT
LightSpeed VCT XT LightSpeed Pro32 LightSpeed VCT Select

0459

Copyrighted © by General Electric Company, 2007

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Direction 5231870-100 Rev. 1 Operator Console Messages

DAMAGE IN TRANSPORTATION

All packages should be closely examined at time of delivery. If damage is apparent write “Damage In
Shipment” on ALL copies of the freight or express bill BEFORE delivery is accepted or “signed for” by a GE
representative or hospital receiving agent. Whether noted or concealed, damage MUST be reported to the
carrier immediately upon discovery, or in any event, within 14 days after receipt, and the contents and
containers held for inspection by the carrier. A transportation company will not pay a claim for damage if an
inspection is not requested within this 14 day period.
Call Traffic and Transportation, Milwaukee, WI (262) 785 5052 or 8*323 5052 immediately after damage is
found. At this time be ready to supply name of carrier, delivery date, consignee name, freight or express bill
number, item damaged and extent of damage. Complete instructions regarding claim procedure are found in
Section S of the Policy And Procedures Bulletins. 14 July 1993.

CERTIFIED ELECTRICAL CONTRACTOR STATEMENT

All electrical Installations that are preliminary to positioning of the equipment at the site prepared for the
equipment shall be performed by licensed electrical contractors. In addition, electrical feeds into the Power
Distribution Unit shall be performed by licensed electrical contractors. Other connections between pieces of
electrical equipment, calibrations and testing shall be performed by qualified GE Healthcare personnel. The
products involved (and the accompanying electrical installations) are highly sophisticated, and special
engineering competence is required. In performing all electrical work on these products, GE will use its own
specially trained field engineers. All of GE’s electrical work on these products will comply with the requirements
of the applicable electrical codes.
The purchaser of GE equipment shall only utilize qualified personnel (i.e., GE’s field engineers, personnel of
third-party service companies with equivalent training, or licensed electricians) to perform electrical servicing
on the equipment.

IMPORTANT...X-RAY PROTECTION

X-ray equipment if not properly used may cause injury. Accordingly, the instructions herein contained should
be thoroughly read and understood by everyone who will use the equipment before you attempt to place this
equipment in operation. The General Electric Company, Healthcare, will be glad to assist and cooperate in
placing this equipment in use.
Although this apparatus incorporates a high degree of protection against x-radiation other than the useful
beam, no practical design of equipment can provide complete protection. Nor can any practical design compel
the operator to take adequate precautions to prevent the possibility of any persons carelessly exposing
themselves or others to radiation.
It is important that anyone having anything to do with x-radiation be properly trained and fully acquainted
with the recommendations of the National Council on Radiation Protection and Measurements as published in
NCRP Reports available from NCRP Publications, 7910 Woodmont Avenue, Room 1016, Bethesda, Maryland
20814, and of the International Commission on Radiation Protection, and take adequate steps to protect
against injury.
The equipment is sold with the understanding that the General Electric Company, Healthcare, its agents, and
representatives have no responsibility for injury or damage which may result from improper use of the
equipment. Various protective materials and devices are available. It is urged that such materials or devices be
used.

OMISSIONS & ERRORS

Customers, please contact your GE Sales or Service represenatives. GE personnel, please use the GEMS CQA
Process to report all omissions, errors, and defects in this publication.

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LEGAL NOTES

COPYRIGHTS

All Material Copyrighted(c) 2006 by the General Electric Company, All rights reserved.

REVISON HISTORY

Revision Date Reason for change

1 4/26/2007 Initial Document

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Direction 5231870-100 Rev. 1 Operator Console Messages

TABLE OF CONTENTS
Legal Notes ...................................................................................................................................................................5
Table of Contents...........................................................................................................................................................7

Operator console messages.........................................................................................................9

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Direction 5231870-100 Rev. 1 Operator Console Messages

OPERATOR CONSOLE MESSAGES

This appendix lists user messages that are posted to the user interface. These message can be displayed in an
Attention pop up dialog, in the Real Time information area of the scan progress screen on the left monitor, on
the OC message bar on the View Edit screen of the left monitor and in the message area of the Feature Status
Area on the right monitor.

Attention Pop Up Dialog

Real Time Info

OC Messages

Message Area

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Direction 5231870-100 Rev. 1 Operator Console Messages

English Translation
Your patient orientation has changed from the
previous series. Please verify or change the
orientation if needed.

Tube Warm-up has been cancelled or skipped.

Maximum mA allowed will be limited for this exam.
Small focal spot will be limited to 250 mA.
Large focal spot will be limited to 500 mA.
Select End Exam and run Tube Warm-up from Daily
Prep to enable the full mA range capability.

The table landmark has been changed. This changes

the location of all scans you have prescribed. Double
check all scan locations before you start scanning.
WARNING: This series contains one or more groups
with multiple scans at the same tomographic plane,
i.e. same location.
Minimum diagnostic delay is seconds +/- the time of
a monitor scan.
Do you wish to continue?

WARNING: This series contains one or more groups

with multiple scans at the same tomographic plane,
i.e. same location. Temporal interval for images
exceeds 3 seconds. Use of this data for processing of
CT Perfusion maps may contain errors in the
functional information.
Do you wish to continue?
Biopsy has disabled automA. Please verify or change
the mA as needed.
The dose for the new scan is greater than the
maximal possible value. Do you wish to continue?

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Direction 5231870-100 Rev. 1 Operator Console Messages

Unrecognized tube in use - Dose may vary. The

reported dose information is calculated
based on empirical observations of systems with GE
Medical Systems tubes.
GE cannot assure the accuracy of reported dose
information for any configurations that
include tubes other than GE Medical Systems tubes.
The detector is not at the proper temperature
please allow approximately minutes for the detector
to come to temperature. If you wish to proceed with
this scan select the "OK" button, however IQ maybe
degraded including image artifacts.
AutoMa has been disabled. It can be enabled again
once patient orientation matches with that of the last
scout series.
The prescribed mAs for Group %d is greater than mAs
limit for this tube, decrease mA to mA.
The scan database is corrupted.
If you continue to use the system you might
propagate the corruption.
Please shutdown and restart the system in order to
automatically recover the database.
Please confirm that there is no beam obstruction.
The Image Slope Test has detected a condition that
may result in an image with unacceptable image
quality. Please call GE Service and request a more
thorough evaluation of your system's condition.
The Daily Image Quality Check Test has detected a
condition that may result in an image with
unacceptable image quality. Please call GE Service
and request a more thorough evaluation of your
system's condition.
Multiple patient entries are found. Please select the
appropriate patient from the Select Schedule Patient
screen.
Failed to Acquire Scan Hardware.
This is probably because:
- New Patient is started in the ExamRx screen, or
- Some other tool is already scanning, or
- The application firmware is not downloaded to SBC,
or
- some other problem with the scan hardware.
Please correct the problem and try again.
Held Control Communication Failure:
There has been some comunication error detected
for the
Hand Held Control Unit. Please Check the
Connection
and reconfirm Rx.

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Direction 5231870-100 Rev. 1 Operator Console Messages

Firmware reset occurred. Please wait until reset is

completed.
To continue, you may have to reset the landmark.
However, the new landmark could be different from
the previously set landmark.
Firmware reset occurred during scanning. The current
exam cannot
be completed. You may obtain information on
completed scans by
returning to view/edit.
Please select end-exam when ready. New-patient
button will be
available when the firmware reset is complete.
Recon Selftest detected reconstruction errors.
You will not be able to scan because no calibration
information is available.
Try pressing |End Exam| followed by |New Patient|.
This will cause ScanRx to attempt to read the
calibration database again.
Cardiac hardware is malfunctioning and has been
disabled.
Please check the connections and re-enable gating
on
the View/Edit screen.
Can't perform cardiac gated scan.
Cardiac hardware is malfunctioning and has been
disabled.
Please check the connections and re-enable gating
on
the View/Edit screen.
WARNING:
Please remove any obstruction in the path of the
beam
WARNING:
Converter boards have changed. Please first run DAS
Gain Cal before running Collimator Cal.
WARNING:
Collimator Cal failed but scanning can be done with
the pre-existing valid calibration.
If this error repeats over several days call service. Fast
Cal continues
WARNING:
Clever Gain Air Calibration failed to get tracking
Statistics. Tracking may have been turned off.
Exit Fastcal and try again. If this problem persist, call
service.
WARNING:
Fastcal may not have been performed within the last
24 hours
WARNING:
Could not determine when Fastcal was last
performed

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Direction 5231870-100 Rev. 1 Operator Console Messages

WARNING:
Fastcal has not been performed within the last 24
hours
Image generation has been delayed! SmartPrep
cannot continue.
Monitor phase scanning has been paused.
Please proceed to the scan phase by selecting the
"Scan Phase" button at your discretion.
The SmartPrep clock continues to show the elapsed
time since the contrast injection began. Use this clock
to determine when to proceed to the scan phase.
The Mylar Window check has detected that the
window is not clean.
A dirty mylar window may affect the calibration and
cause Image Artifacts. Please clean the mylar
window.
Hit Continue to go on with FastCal without repeating
the check
Or hit Retry to repeat the check and confirm that the
mylar window is clean.
The DAS Gain Calibration has not been run since the
DAS Converter boards were changed.
Please call the FE or GE Cares center for more
information and help.
It has been over 96 hours since the fastcal was done
Zslope calibration fails robustness test. Please call
service.
Unable to determine if need to run auto mode Zslope
Calibration due to access to the FastCal.cfg has failed.
Press the [OK] button to continue the Fastcal.
Please call service for Fastcal configure file problem.
WARNING - Scan Manager Configuration Has Non-
Patient Scanning Options Enabled!
WARNING - Scan Manager Configuration Has Beam
Tracking Disabled! Scanner Is In High Dose Mode
WARNING:
Gantry Balance Check must be performed.
Pressing OK will cause 2 automatic gantry rotations
with 1 minute separations.
Make sure Gantry is clear of all obstructions and click
OK.
The Gantry Balance check process will take about 4
minutes.
Gantry Balance Check is executing. This process will
take about 1 or 2 minutes.
Gantry Imbalance Condition Detected.
Image Quality May Be Compromised.
Perform Gantry Balance or Call GE Service
Gantry is out of Balance.
Calibration is Aborted.
Call Service.
Software has detected an invalid DAS configuration.
Please reconfig to correct. If condition persists after
Reconfig call GE Cares.

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Direction 5231870-100 Rev. 1 Operator Console Messages

Reconstruction process has stopped.

Scanning is possible but no images
will be made.
Restart the system.
Please contact GE service.
Reconstruction times will be slower.
Scanning can continue.
Please contact GE service.
None of the Image Generation nodes are functioning.
The system is still operational. However, recon
performance may be degraded.
All of the images from a scan that is currently being
reconstructed are suspended.
The Scanning Hardware is not available, please wait
for the hardware reset successful status posted in the
feature status area on the right monitor. If the
hardware reset fails, then reset the scan hardware
from the Service Desktop System Resets button.
A scan disk array failure was detected.
Please call GE Service to schedule repair of the scan
disk array.
To continue scanner operation now, you may rebuild
the scan disk array with less storage capacity.
If you rebuild the scan disk array, all scan data on the
current disk array will be lost.
Are you sure you want to rebuild the scan disk array?
Unable to verify system functionality on startup.
Please power cycle the console.
If the system fails to startup after the power cycle,
then please call GE Service.
Protocol file is corrupted. Please correct using
method below or contact your GE Service
Representative.
* Restore protocols - this will replace all protocols in
"User"
- Using the most up to date copy of the Protocol
DVD disk or System State disk
- From Service Desktop select "Utilities" then
"System State"
- Now select "Protocols" and then "Restore".
An unrecognized X-Ray tube has been installed on the
system.
- GE Medical Systems cannot assure that the system
performance
will conform to specifications.
- Advisory messages will be posted to the operator
about an
unrecognized tube during tube warm-up, during
Fast Calibration, and in the dose report.

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Direction 5231870-100 Rev. 1 Operator Console Messages

The system has been configured to recognize a GE

Medical Systems
Tube. A %s-day period from the date of tube
installation has been granted to allow time to
manually verify the tube identity.
Please call GE Medical Systems to dispatch a Field
Service Engineer
(FSE) to verify the tube configuration. Please allow a
minimum of 10 days for the FSE to
schedule verification. Verification should take no
more than 30 minutes.
If a GE Medical Systems FSE does not verify the tube
identity within %s days, the system
will revert to an "unrecognized tube" status, resulting
in the following:
- GE Medical Systems cannot assure that the system
performance
will conform to specifications.
- Advisory messages will be posted to the operator
about an
unrecognized tube during system startup, during
tube warm-up,
during Fast Calibration, and in the dose report.
Scan disk array performance is degraded by one or
more hard drive failures. Your scan data storage is
reduced because of this.
Please contact GE service to have the disk array
repaired as soon as possible.
New software updates are available and ready to be
installed on your scanner. These software updates
provide system enhancements and corrections to
ensure optimal system performance and security. All
updates have been developed and validated
specifically for your hardware and software
configuration. By downloading these software
updates, you agree to and are bound by the Terms
and Conditions of Sale for GE Medical Systems
Products. The updates are expected to take
approximately to install. For additional information
regarding the updates: Contact your Customer
Service Center or choose "Install Later"(you will be
prompted on subsequent re-boots with this dialog),
go to iLinq, Under Software Updates review data for
updates

If you have questions or concerns, please contact

your local Service Engineer or Customer Service
Center. Do you want to install software updates now?
The following patch(es):

require a system reboot after install. The reboot will

occur in 10 seconds.

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Direction 5231870-100 Rev. 1 Operator Console Messages

2005 General Electric Company

Installing Software Updates...

Please wait while the system updates are installed...

Estimated time required to install updates is
approximately

The software update installation started at :

Update Installation Failed!

The following updates failed to install.

Please restart your system and initiate software

update again, or notify the GEHC On-Line Center that
the install failed.

Revert back to the original configuration, skip

installation and notify GEHC On-Line Center that the
install failed and create dispatch for FE follow-up.

Automatic Software Download & Install

Capability Exists for your scanner! This GE exclusive
capability leverages the power of your Insite
Broadband connection to deliver the latest software
updates to your system as soon as they are released.
The updates are downloaded automatically and the
option to automatically install them is provided during
system start-up. Only GEHC developed and validated
updates are distributed via this tool. For an overview
of this capability, Please review the Software
Download Topic on iLinq.

Automatic Software Updates

Continue (time out after 20 seconds)

Try Again

Skip Install

please wait ....

The detector is not at the proper temperature. If you

wish to proceed with this scan select the "OK" button,
however IQ maybe degraded including image
artifacts.
Please contact GE Service.
The detector is too hot.
No scanning allowed.
Please contact GE Service

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Direction 5231870-100 Rev. 1 Operator Console Messages

A system communication failure has occurred which

will
prevent scanning.
Please contact GE Service.
System has detected that firmware is down.
This will prevent scanning.
ScanRx could not be started because it could not
communicate with
scan database. The system has to be shut down and
restarted.
Please contact GE service.
Patient placements in series are different.
The landmark is not set
Patient orientation now differs from when last
scanned
The system could not find a valid localizer for this
prescription
A localizer(s) is invalid for this prescription
Unable to locate existing Patient Information
Failed to enable Hand Held Control Unit. Please Check
connections
ExposureTime was changed to System Maximum
Allowable value
ExposureTime was changed to TubeCooling
Maximum Allowable value
Tube has reached the highest allowable temperature,
TubeCooling Optimization is required.
Table height has changed - No timing graph will be
displayed in SmartPrep.
The SmartPrep timing graph will not display due to a
mismatch between the system and reconstruction
engine clocks. After the exam is complete, contact
service to synchronize the clocks.
System rounded Patient Weight in pounds to the
closest value in kilograms
System adjusted patient weight to be within allowable
weight range.
Scan Request is not possible due to tube cooling. No
up front delay is possible
The system will apply an up front delay prior to
scanning
Scan Request is not possible due to tube cooling.
Lower mA or kV to enable scan
Start/End location(s) were changed due to landmark
position
More than 2 hours have elapsed since the last scan.
Tube needs warming
The Smart Prep Baseline image failed. Please try
again

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Direction 5231870-100 Rev. 1 Operator Console Messages

Can not start Monitor Phase while interacting with the

Baseline image.
Unable to set Alignment location. Landmark not set or
table needs to be referenced.
Dose information database is uninitialized. Please see
ErrorLog for Details.
Detector Temperature Is High. Image quality may be
affected
Detector Temperature Is Low. Image quality may be
affected
Warning: Backup Timer stopped scan. X-ray stayed on
longer than prescribed
kV out of range. Potential for degraded image quality

AutoVoice Malfunction:
AutoVoice is disabled
until scanning is stopped
Gantry Controls Horizontal In button is non-functional.
Unlatch cradle to position patient
Gantry Controls Horizontal Out button
is non-functional
Unlatch cradle to position patient
Gantry Controls Internal Landmark
button is non-functional.
Use the External Landmark button
Gantry Controls External Landmark button is
non-functional.
Use the Internal Landmark button
Gantry Controls Landmark buttons are non-
functional.
Scanning cannot continue
Gantry Controls Stop Scan button is non-
functional.
Use the Console Stop Scan button
Gantry Controls Start Scan button is non-
functional.
Use the Console Start Scan button
AutoVoice and Breathing lights are
disabled due to operator intervention
Until scanning is stopped

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Direction 5231870-100 Rev. 1 Operator Console Messages

Cradle is released
Gantry Controls Cradle Release button
is non-functional
Prep Delay: Seconds Remaining
Interscan Delay: Seconds Remaining
Tube Cooling Delay: Seconds Remaining
Operator Paused Scan
Operator Stopped Scan
Scanner Hardware Stopped Scan
Scanner Hardware Stopped Scan
X-ray off scan is in progress. Press [Stop Scan]
to stop scanning
Prep Delay after [Start Scan] will be
Seconds
Cradle is released. Latch the cradle
to scan
Table is below the scanning minimum.
Raise the table to scan
Please elevate the table to mm
Remote Tilt is Disabled due to Touch
Sensor Collision
Scan position prescribed is no longer
valid. Please re-prescribe
Cradle is released
Cannot bring tube rotor up for
seconds

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