38061-Article Text-121833-134592-10-20250317
38061-Article Text-121833-134592-10-20250317
Program Studi Ekonomi Islam (S1), Universitas Islam Indonesia, Yogyakarta, Indonesia
ABSTRAK
Introduction JEL Classification:
L21, L26, L84, Z12
The Indonesian Sharia stock market has experienced significant
growth, reflecting increasing demand for ethical investment options KAUJIE Classification:
that align with Islamic principles. Despite this expansion, limited C54, H42, H65, P0
research has explored the factors influencing investor satisfaction in
ARTICLE HISTORY:
Sharia-compliant markets, particularly the role of behavioral traits and
Submitted: December 27, 2024
financial literacy alongside adherence to Sharia values.
Revised: December 31, 2024
Objectives Accepted: December 31, 2024
Published: December 31, 2024
This study examines the interplay between Sharia values, financial
literacy, behavioral traits (overconfidence, self-efficacy, herding KEYWORDS:
behavior, and risk tolerance), and investment decisions in determining
behavioral finance; ethical
investor satisfaction in the Indonesian Sharia stock market. investing; financial literacy;
investor satisfaction; Sharia
Method
stock market
A quantitative explanatory research design was employed, gathering
data from 151 individual Sharia stock investors in Bangka Belitung and COPYRIGHT © 2024 Firman
Riau provinces through online surveys. Structural Equation Modeling Abadi & Muhammad Adi
Wicaksono. Licensee
(SEM) was used to analyze relationships among variables, including
Universitas Islam Indonesia,
sharia values, behavioral traits, financial literacy, investment decisions, Yogyakarta, Indonesia.
and investor satisfaction.
Results
The findings reveal that sharia values are the strongest determinant of
investor satisfaction, emphasizing the importance of ethical
alignment. Behavioral traits, particularly overconfidence and self-
efficacy, positively influence investment decisions mediating
satisfaction. Financial literacy, herding behavior, and risk tolerance
exhibit limited or indirect effects on satisfaction, highlighting the
complex dynamics of Sharia-compliant investing.
Implications
The study underscores the critical role of ethical principles and
behavioral traits in shaping satisfaction within sharia markets. It
provides practical insights for financial institutions, policymakers, and
Originality/Novelty
This research integrates behavioral finance and Sharia principles,
contributing to the growing literature on ethical investing. The study
offers a comprehensive framework for understanding investor
satisfaction, providing a foundation for future research and practical
applications in Sharia-compliant markets.
INTRODUCTION
The rapid growth of the Sharia stock market in Indonesia has been a hallmark of the
nation’s evolving financial landscape. As among largest Muslim-majority countries in
the world, Indonesia's financial industry has embraced sharia principles to align with
the ethical and religious expectations of its investors. The Sharia stock market, governed
by Islamic principles that prohibit activities like usury and investment in non-halal
industries, offers an ethical alternative to conventional markets. With increasing
investor participation, the demand for understanding the dynamics that influence
investor satisfaction in this sector has grown substantially. This growing interest reflects
a broader global trend in ethical investing, as investors seek not only financial returns
but also alignment with personal and societal values (Hamimah et al., 2024; Suwandi,
2024; Taufik & Rusmana, 2023; Ulinnuha et al., 2020).
Despite this growth, the literature on Sharia stock investment remains
underdeveloped compared to conventional stock markets. Research in behavioral
finance reveals that investment decisions are shaped by a combination of
psychological, social, and economic factors (Gorgievski & Stephan, 2016; Hastings &
Mitchell, 2020; Hoff & Stiglitz, 2016; Ridley et al., 2020; Thaler, 2016; Zahera & Bansal, 2018).
Factors like overconfidence, risk tolerance, herding behavior, and financial literacy have
been extensively studied in conventional markets but remain underexplored in the
context of sharia investments. Meanwhile, sharia-specific factors, such as compliance
with ethical principles and the role of religiosity, add an additional layer of complexity.
These dynamics highlight the need for a deeper understanding of how sharia values
and behavioral factors influence investment satisfaction.
The primary challenge in this field lies in identifying the drivers of investor
satisfaction in sharia stock markets. Satisfaction is a multidimensional construct
influenced by both tangible and intangible factors. On one hand, financial outcomes,
such as returns and portfolio performance, are key determinants of satisfaction. On the
other hand, intangible factors, such as ethical alignment, perceived fairness, and
psychological comfort, play an equally critical role. Current research suggests that
sharia values, when effectively integrated into investment practices, can significantly
enhance satisfaction by reinforcing trust and ethical alignment. However, the precise
Satisfaction of Sharia stock investors 1207
LITERATURE REVIEW
1. Overconfidence
Overconfidence, defined as an investor's overestimation of their knowledge or
ability, often leads to excessive trading and risk-taking. While this trait can result
in proactive decision-making, it may also cause suboptimal outcomes when not
Satisfaction of Sharia stock investors 1209
tempered by rational analysis. Previous studies (Hashmi et al., 2023; Seraj et al.,
2022; Syifa, 2023) suggest that overconfidence can enhance investment
decisions in sharia contexts by fostering a sense of control and reducing
hesitation. However, its impact on satisfaction remains underexplored,
particularly when balanced against the ethical constraints of sharia principles.
2. Self-Efficacy
Self-efficacy, or the belief in one’s ability to achieve desired outcomes, is another
critical factor influencing investment decisions. High self-efficacy has been
linked to proactive behavior, resilience, and improved decision-making. In sharia
markets, self-efficacy may play a unique role by empowering investors to
navigate complex ethical requirements. Self-efficacy enhances financial
literacy, enabling investors to align their decisions with both financial goals and
ethical principles (Afandy et al., 2023; Hasanudin et al., 2022).
3. Herding Behavior
Herding behavior, characterized by mimicking the actions of others, is a
common phenomenon in financial markets. While it can provide a sense of
security, excessive herding often undermines independent analysis and leads to
market inefficiencies. In the context of sharia investments, herding behavior may
conflict with the emphasis on informed and ethical decision-making (Aziz et al.,
2022; Bougatef & Nejah, 2022; Fitriyani & Anwar, 2022; Hussain et al., 2023). Al-
Tamimi & Kalli (2009) highlight the dual nature of herding, suggesting that its
impact depends on the quality of the decisions being mimicked.
4. Risk Tolerance
Risk tolerance, or the willingness to accept uncertainty in pursuit of financial
returns, is a fundamental determinant of investment behavior. In sharia markets,
risk tolerance is shaped by both financial considerations and ethical constraints,
such as the prohibition of speculative investments (Adams et al., 2023; Alam et
al., 2023). Rahman & Arsyianti (2021) argue that Sharia-compliant investors
exhibit moderate risk tolerance, balancing their pursuit of returns with the need
for stability and ethical alignment.
METHOD
Research Design
This study employed a quantitative explanatory research design to investigate the
factors influencing investor satisfaction in the Indonesian sharia stock market. The
explanatory design was chosen to examine the relationships between variables,
including sharia values, financial literacy, overconfidence, self-efficacy, herding
behavior, risk tolerance, investment decisions, and investor satisfaction. By leveraging
statistical analysis, the study aimed to validate hypotheses and provide empirical
insights into the dynamics of investor behavior in a sharia-compliant context.
Data Collection
Data were collected through structured online surveys designed to capture information
about the variables of interest. The survey instrument consisted of multiple sections,
each addressing a specific construct. The questions were designed to be clear and
concise, minimizing response bias. The survey was distributed through email and social
media platforms to reach a broad audience of eligible participants.
Instrumentation
Validated measurement scales were used to ensure the reliability and validity of the
data collected. Each construct was measured using established instruments adapted
for the study context:
finance. These scales included Likert-type items to capture the intensity of each
behavior.
4. Investment Decisions: A custom scale was developed to evaluate the quality and
frequency of investment decisions, with a focus on adherence to sharia
principles.
5. Investor Satisfaction: Satisfaction levels were measured using a multi-item scale
that assessed participants’ contentment with financial outcomes, ethical
alignment, and overall investment experience.
The survey instrument was pre-tested with a pilot group of 20 investors to ensure
clarity and reliability. Feedback from the pilot study was used to refine the survey before
full deployment.
Data Analysis
Data were analyzed using Structural Equation Modeling (SEM), a robust statistical
technique that allows for the simultaneous analysis of multiple variables and their
relationships. SEM was conducted using Smart PLS 3.0 and 4.0 software, which enabled
the assessment of measurement models and structural paths.
Ethical Considerations
Ethical approval for the study was obtained from the relevant institutional review board.
Participants were informed about the study’s objectives and provided with assurances
of confidentiality and anonymity. Participation was voluntary, and respondents could
withdraw at any time without penalty. Informed consent was obtained before data
collection.
Satisfaction of Sharia stock investors 1213
RESULTS
Respondents Profile
The study analyzed data from 151 respondents, predominantly sharia stock investors
from Bangka Belitung and Riau provinces. The demographic profile of respondents is
presented in Table 1. The descriptive analysis showed that most respondents were from
the province of Bangka Belitung, with 101 respondents accounting for 66.9%, followed by
Riau Province with 50 respondents, comprising 33.1% of the total respondents. Regarding
the respondents' distribution by city or district, Pangkalpinang had the highest
representation, with 71 respondents (47.0%). Pekanbaru followed with 30 respondents
(19.9%), while other areas like Bangka, Belitung, Central Bangka, South Bangka, Rokan
Hilir, Rokan Hulu, Indragiri Hulu, Kampar, and Lingga had lower frequencies, each below
10%.
Table 1
Respondents Profile
However, detailed data on respondents’ fields of study are not fully provided in the
available tables.
Occupational data indicated that most respondents (68.8%, 104 respondents) were
employed in fields categorized as "others," reflecting diverse employment backgrounds.
Students or university students were also notably represented (25.2%, 38 respondents),
followed by freelancers, police officers, and teachers with smaller percentages. Nearly
half of respondents (47.0%, 71 respondents) had a monthly income of Rp 2,000,000 or
less. Those earning between Rp 2,000,001 to Rp 4,000,000 represented 35.1%, while
higher-income groups were less common, each comprising less than 14%.
The respondents predominantly used Indo Premier Securities (30.5%, 46
respondents) for their investments, followed by Ajaib Sekuritas Asia (17.9%, 27
respondents), and BCA Sekuritas (9.3%, 14 respondents). Mirae Asset Sekuritas and other
unspecified firms had smaller representations. Most respondents were relatively new
investors, with 41.1% (62 respondents) having invested for less than six months. Another
significant portion, 27.8%, had been investing for one to two years, while a smaller
number (4.6%) had more than three years of investment experience.
The respondents mostly preferred a mixed investment approach, combining both
conventional and sharia-compliant investments (51.7%, 78 respondents). Purely
conventional investors represented 24.5%, and purely sharia-compliant investors
accounted for 23.8%. Analysis of Sharia Online Trading System (SOTS) usage revealed
that the majority of respondents (57.6%, 87 respondents) had never used the platform.
Conversely, 42.4% (64 respondents) had experience using SOTS for trading sharia-
compliant stocks.
Descriptive Statistics
Tabel 2 presents descriptive statistics of variables for this study. The Sharia value
variable reveals consistently high mean scores, indicating that respondents generally
perceive Islamic principles as important in guiding their investment behaviors.
Specifically, items related to aligning investments with Sharia compliance and ethical
standards received mean scores slightly above 4, highlighting strong awareness and
adherence among investors toward Islamic investment ethics.
Table 2
Table 3
Table 4
framework, supporting robust and precise measurement for further structural model
analysis.
Table 5
Reliability Tests
The results presented in Table 6 summarize the reliability analysis using both
Cronbach’s Alpha and composite reliability criteria. According to the testing standards,
a variable is deemed reliable if the composite reliability value is above 0.6 and
Cronbach’s alpha exceeds 0.7. From the table, it is clear that all variables exhibited a
composite reliability value ranging from 0.848 to 0.951, comfortably surpassing the
minimum reliability threshold of 0.6. This indicates that all constructs used in this
research can be considered highly reliable or credible.
Table 6
Multicollinearity Tests
The multicollinearity test aims to detect potential multicollinearity issues among the
independent variables by examining the Variance Inflation Factor (VIF). According to
standard criteria, a regression model is considered free of multicollinearity if the VIF
value for each independent variable is less than 3. As presented in Table 4.21, all
variables in the research exhibit VIF values between 1.099 and 1.493, comfortably within
the recommended threshold, thus indicating an absence of significant multicollinearity
among the predictor variables. These findings demonstrate that the research model
used in this study is statistically robust, allowing for a clearer interpretation of the effects
of independent variables on dependent variables.
Table 7
Variable VIF
Investment Decision (Y1) 1.409
Sharia Value (X1) 1.363
Investment Literacy (X2) 1.493
Risk Tolerance (X3) 1.444
Overconfidence (X4) 1.349
Herding Behavior (X5) 1.422
Self-Efficacy (X6) 1.099
Source: Primary data. Authors’ estimation.
Table 8
Table 9
is explained by Investment Decision, Sharia Value, and Investment Literacy. Similarly, the
Investment Decision variable shows an R² of 0.521, meaning 52.1% of its variance is
explained collectively by Risk Tolerance, Overconfidence, Herding Behavior, and Self-
Efficacy. These results classify the model's predictive ability as moderate, reflecting
substantial explanatory capability by the exogenous variables included in the analysis.
Table 10
Hypothesis Testing
The hypothesis test results, as summarized in Table 11, reveal critical insights into the
relationships among studied variables. Firstly, Sharia Value significantly impacts
Investor Satisfaction, indicated by a path coefficient of 0.298 and a p-value of 0.010. This
confirms that stronger adherence to Sharia principles significantly enhances investor
satisfaction, validating the theoretical expectations in the Islamic investment context.
Table 11
Regarding Risk Tolerance, the relationship with Investment Decision was not
supported, exhibiting a negative coefficient of -0.037 and a p-value of 0.647. This
indicates that investors' risk tolerance does not significantly influence their investment
decisions, possibly reflecting cautious investor behavior or risk aversion within the
studied sample.
The Overconfidence variable, however, positively and significantly influences
Investment Decision with a coefficient of 0.196 and a p-value of 0.023. Investors who
exhibit higher overconfidence tend to make more proactive and assertive investment
decisions, underscoring the behavioral finance theory that confidence drives market
participation.
Contrastingly, Herding Behavior displayed a non-significant positive effect (0.092
coefficient and 0.185 p-value) on Investment Decision. While theoretically relevant, this
study’s findings suggest that investors in this context are not significantly influenced by
group behavior or peer pressure when making investment choices.
The variable Self-Efficacy showed a highly significant positive effect on Investment
Decision, indicated by a robust path coefficient of 0.624 and a highly significant p-value
of 0.000. This strong influence suggests that self-efficacy, or investors' belief in their
abilities, is crucial in shaping proactive and confident investment decisions.
Finally, the Investment Decision itself significantly and positively impacts Investor
Satisfaction, with a path coefficient of 0.618 and a p-value of 0.000. This reinforces the
critical role that informed and confident decision-making plays in achieving higher
levels of satisfaction among investors, providing a clear pathway to enhancing investor
experiences and outcomes.
DISCUSSION
While limited research contradicts these findings, some studies suggest that
external factors, such as financial literacy and macroeconomic conditions, can
moderate the impact of Sharia values on investor satisfaction. For instance, investors
with low financial literacy may struggle to fully comprehend Sharia investment criteria,
potentially affecting their confidence in Sharia stocks (Septyanto et al., 2021).
Additionally, during economic downturns, some investors may prioritize financial
stability over ethical considerations, leading to variations in satisfaction levels
(Tripuspitorini et al., 2023). However, studies also indicate that Sharia-compliant
investments provide a stabilizing effect during crises, reinforcing investor trust in their
long-term viability (Hambali & Adhariani, 2023; Irton et al., 2021). Overall, the prevailing
body of research supports the notion that ethical and religious adherence in investing
plays a central role in shaping investor satisfaction (Agustin, 2022; Mutiara et al., 2023).
These findings carry significant implications for financial institutions and
policymakers aiming to enhance the Sharia investment sector. Recognizing that
investor satisfaction extends beyond financial performance to ethical and religious
considerations, investment advisors should provide targeted financial education
programs to improve investor literacy on Sharia-compliant stocks. Additionally,
regulatory bodies should continue strengthening the governance frameworks of
Sharia-compliant firms to maintain investor trust. The growing demand for ethical
investment options also presents an opportunity for financial institutions to develop
innovative Sharia-compliant products that align with investor values. By addressing
both the financial and ethical concerns of Muslim investors, institutions can foster
greater investor confidence and long-term participation in the Sharia investment
market.
institutions can enhance investor confidence and satisfaction in the Sharia investment
market (Taufik & Rusmana, 2023).
design products and interventions that resonate with the values and motivations of
sharia investors. For example, financial institutions can develop tailored products that
align with ethical principles while addressing psychological needs, such as confidence
and autonomy.
Practical Implications
The findings have significant implications for policymakers, financial institutions, and
educators.
1. For Policymakers
Policymakers should prioritize the development of regulations that reinforce
ethical standards and transparency in sharia markets. By ensuring strict
compliance with sharia principles, they can foster trust and attract more
investors to the sector.
2. For Financial Institutions
Institutions should emphasize ethical alignment in product design and
marketing. Providing resources that enhance confidence and decision-making
skills can further improve investor satisfaction.
3. For Educators
Financial literacy programs should integrate sharia principles to ensure that
knowledge translates into meaningful outcomes. By addressing both technical
and ethical dimensions, these programs can empower investors to navigate
markets effectively.
CONCLUSION
This study examines the factors influencing investor satisfaction in the Indonesian
sharia stock market, with a focus on the interplay between sharia values, behavioral
traits, financial literacy, and investment decisions. The findings reveal that sharia values
are the most significant determinant of satisfaction, underscoring the centrality of
ethical alignment in fostering trust and contentment. Behavioral traits, particularly
overconfidence and self-efficacy, positively influence investment decisions, which in
turn mediate satisfaction levels. However, financial literacy, herding behavior, and risk
tolerance exhibit limited or indirect effects on satisfaction, highlighting the complex
dynamics of sharia-compliant investing.
The study contributes to the literature by integrating behavioral finance and sharia
principles, offering a nuanced understanding of satisfaction in ethical investing
contexts. It emphasizes the importance of psychological and ethical dimensions
alongside financial considerations, providing valuable insights for practitioners,
policymakers, and educators. By addressing these factors holistically, stakeholders can
design more effective interventions to enhance investor experiences. Future research
should explore longitudinal impacts and regional variations to build on these findings
and expand their applicability.
Despite its contributions, this study has limitations that should be acknowledged. The
reliance on self-reported data introduces potential biases, such as overestimation of
confidence or satisfaction. While the use of validated scales mitigates this issue to
some extent, future studies could adopt mixed-method approaches to provide a more
comprehensive understanding of investor behavior. Combining survey data with
qualitative interviews or observational studies could uncover deeper insights into the
motivations and challenges faced by investors.
The cross-sectional design of this research limits its ability to capture long-term
dynamics and behavioral changes over time. Longitudinal studies would provide a
richer understanding of how satisfaction evolves, particularly as markets and individual
circumstances fluctuate. Additionally, the sample focuses primarily on investors in
specific provinces, which may limit the generalizability of the findings. Expanding the
scope to include diverse geographic regions and demographic groups could yield
broader insights.
Finally, the study primarily addresses individual investors without exploring the
potential influence of external factors, such as market conditions or regulatory
frameworks. Future research should consider these contextual variables to provide a
more holistic perspective on sharia-compliant investing.
Author Contributions
Conceptualization F.A. & M.A.D. Resources F.A. & M.A.D.
Data curation F.A. & M.A.D. Software F.A. & M.A.D.
Formal analysis F.A. & M.A.D. Supervision F.A. & M.A.D.
Funding acquisition F.A. & M.A.D. Validation F.A. & M.A.D.
1232 Abadi & Wicaksono
Funding
This study received no direct funding from any institution.
Acknowledgments
The authors thank Program Studi Ekonomi Islam (S1), Universitas Islam Indonesia, Yogyakarta,
Indonesia, for administrative support for the research on which this article was based.
Conflicts of Interest
The authors declare no conflicts of interest.
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