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1. What is one of the primary advantages of using in-store media? A. High production
cost B. Reaching shoppers at the place where they buy ✓ C. Low flexibility D. Limited
exposure
2. What is market segmentation? A. Selling the same product in all regions B. Dividing
the market into distinct groups with common needs ✓ C. Offering one marketing strategy
to everyone D. Focusing only on price competition
3. What does CPM stand for? A. Cost Per Minute B. Cost Per Million C. Cost Per Media
D. Cost Per Thousand ✓
4. What is the "big idea" in an advertising campaign? A. The final slogan B. The
execution method of the ad C. The central, most powerful theme that unites the campaign
✓ D. The brand's mission statement
5. What is the main goal of Integrated Marketing Communications (IMC)? A. Increase
product prices B. Project a consistent, unified image across all marketing channels ✓ C.
Focus only on digital marketing D. Replace traditional marketing channels
6. Media coverage that reaches people who are not potential buyers is often called: A.
Media coverage B. Evoked coverage C. Waste coverage ✓ D. Inert coverage
7. In the basic communication model, what is the process of transforming the sender's
message into thought by the receiver called? A. Encoding B. Decoding ✓ C. Feedback
D. Noise
8. What is the first stage in the consumer decision-making process? A. Information
search B. Problem recognition ✓ C. Alternative evaluation D. Purchase decision
9. What is "selective retention"? A. Focusing only on relevant advertising B.
Remembering only a portion of information after processing it ✓ C. Ignoring irrelevant
brand messages D. Avoiding exposure to certain media
10. What process involves selecting, organizing, and interpreting information to create
a meaningful view of the world? A. Attitude formation B. Motivation C. Learning D.
Perception ✓
11. One major reason for the growing importance of IMC? A. The need to develop and
sustain brand identity and equity ✓ B. Increase in traditional marketing C. Decrease in
competition D. Increasing manufacturing costs
12. What is the primary goal of sales promotion? A. Increase brand loyalty B. Build long-
term awareness C. Create an immediate sale ✓ D. Enhance employee morale
13. Which execution technique involves a well-known person...? A. Demonstration B.
Slice of life C. Testimonial ✓ D. Animation
14. What does a promotional push strategy target? A. Consumers directly B. Social media
influencers C. Resellers such as wholesalers and retailers ✓ D. Shareholders and
investors
15. What is the goal of promotional push strategy? A. Persuade resellers to stock,
merchandise, promote ✓ B. Reduce production costs C. Build brand via mass media D.
Create consumer demand
16. The ad for ELVIVE Total Repair 5... execution styles: A. Scientific/technical
evidence B. Animation C. Straight-sell message ✓ D. Slice of life
17. Which execution style uses a real customer or celebrity to share a personal story? A.
Demonstration B. Testimonial ✓ C. Slice-of-life D. Animation
18. Corona's "Find Your Beach" campaign is an example of: A. Humorous ad B.
Rational ad C. Transformational ad ✓ D. Informational ad
19. What type of advertising are the Corona beach campaigns an example of? A.
Humorous ad B. Rational ad C. Transformational ad ✓ D. Informational ad
20. What is the purpose of a teaser advertisement? A. Deliver pricing information B.
Show product comparisons C. Create curiosity or excitement ✓ D. Explain product specs
in detail
21. What is the primary thesis of the DAGMAR model...? A. Sales volume should be the
primary measure... B. Advertising should focus solely on... C. Communications effects
are the logical basis... ✓ D. Advertising goals should be defined based on...
22. How do magazines offer creative flexibility? A. Lower rates for ad space B. Variety of
content C. High-quality visuals and innovative designs ✓ D. Black and white only
23. Which radio advertising type provides greater flexibility? A. Network radio B.
Satellite radio C. Spot radio ✓ D. Digital radio
24. Which objective-setting method is associated with the acronym DAGMAR? A.
Define Advertising Goals for Measured Advertising Results ✓ B. Direct Ad Goals
Measured and Reviewed C. Digital Ad Goals for Market Awareness Reach D. Determine
Advertising Guidelines for Market Analysis and Results
25. In media planning, what does 'reach' refer to? A. The number of times an ad is shown
B. The total cost of an ad campaign C. The length of time an ad is aired D. The number
of different audience members exposed to a media vehicle ✓
26. How is "value" defined in marketing? A. Market share and reputation B. Customer's
perception of benefits vs. costs ✓ C. Popularity with low cost D. Company profitability
27. What are the two important dimensions of credibility according to communications
research? A. Experience and Appearance B. Authority and Clarity C. Expertise and
Trustworthiness ✓ D. Knowledge and Persuasiveness E. Popularity and Influence
28. Why might info from personal channels be more persuasive...? A. Mass media =
more personal B. Personal channels = less credible C. Personal = lacks flexibility D.
Personal = direct interaction + tailored ✓
29. Why is it important for marketers to select a credible and relatable spokesperson?
A. To make the advertisement more expensive B. To measure the effectiveness of the
communication C. To ensure the communication is understood and positively received by
the target audience ✓ D. To use more complex language and symbols E. To limit the
advertising budget
30. Which source factor is most likely to affect how consumers respond to advertising?
A. Power, expertise, and trustworthiness B. Similarity, familiarity, and likability ✓ C.
Control, concern, and scrutiny D. Humor, fear, and logic
46. Guideline for evaluating creative output? A. Focus on humor B. Emphasize quantity
C. Prioritize visuals D. Align with marketing objectives ✓
47. Major benefit of having specific IMC objectives? A. Simplify budgeting B. Exclude
research specialists C. No documentation D. Serve as base for coordination and
discussion ✓
48. What two factors determine advertising creativity? A. Budget and celebrity
endorsement B. Relevance and divergence ✓ C. Originality and consistency D. Humor
and visual design
49. What are the key elements of a creative brief? A. Market analysis and competitor
review B. Advertising budget and campaign duration C. Communication objectives and
target audience ✓ D. Media selection and scheduling
50. What are 2 central determinants of creativity in advertising? A. Divergence and
impact B. Divergence and relevance ✓ C. Impact and excitement D. Impact and
relevance
51. Magazines & newspapers vs. broadcast media: A. Reach broader audience B. Allow
detailed info at reader's pace ✓ C. More intrusive D. More cost-effective
52. What defines a national newspaper? A. National circulation + editorial content with
nationwide appeal ✓ B. Includes supplements C. Published weekly D. Local content
53. Role of support media in IMC: A. Increase social media engagement B. Deliver
communication via nontraditional channels ✓ C. Replace traditional ads D. Enhance
online ads
54. Advantage of radio as advertising medium: A. Visual appeal B. High production cost
C. Limited reach D. Flexibility ✓
55. How does television create lifelike representations? A. Through sight and sound ✓ B.
Motion and still images C. Sound alone D. Text and graphics
56. Message structure: avoid placing strong arguments in: A. Early, late, the middle B.
Early, the middle, late C. The middle, early, late D. Early, late, the beginning ✓
57. Nielsen ratings use what device? A. Portable People Meter (PPM) B. People meter ✓
C. Cume D. DVR
58. What determines ad effectiveness more than words? A. The impression or image the
ad creates ✓ B. Color scheme C. Word count D. Length
59. "Sweeps period" in media planning? A. Measures buying power B. Measures brand
development C. Measures category development D. Measures TV audience & sets ad
rates ✓
60. Limitation of TV advertising: A. Fleeting message ✓ B. Low cost C. High attention D.
High selectivity
76. Why follow media objectives? A. Increase cost B. Organize media plan ✓ C. Develop
products D. Reduce ad frequency
77. John wants to build excitement without showing product → nên dùng ad nào? A.
Emotional ad B. Teaser ad ✓ C. Transformational ad D. Informational ad
78. Why 15-second spot? A. Less expensive + broader reach ✓ B. Preferred by viewers C.
Less effective D. Allows more detail
79. What is the primary reason for the decline in commercial length over the past
decades? A. Increased audience selectivity B. Rising media costs ✓ C. Increase in
viewer attention spans D. Improved production technology
80. What is the 'pulsing' method in media scheduling? A. A method used only for
seasonal products B. A continuous pattern of advertising C. Intermittent periods of
advertising and no advertising D. A combination of continuity and flighting with
increased efforts at times ✓
86. What is 'classified advertising' in newspapers? A. Special ads used for government
reports B. Advertisements that use visual devices in addition to copy text C. Ads are
arranged under subheads according to the product or service being advertised ✓ D.
Preprinted inserts provided by advertisers
87. How are 'classified ads' arranged in newspapers? A. Special ads for government
reports B. Visual ads with extra formatting C. Under subheads by product/service type ✓
D. Inserted pages provided by advertisers
88. What is the run of paper (ROP) option in newspapers? A. Advertiser selects front-
page placement B. Newspaper decides where the ad appears ✓ C. Ad runs every day for
one week D. Paper is distributed in multiple languages
89. What is spot advertising? A. Commercials aired during live events only B. Ads shown
nationwide through networks C. Commercials purchased from individual local stations ✓
D. Endorsements embedded in TV shows
90. What is barter syndication? A. Buying ads only during off-network programs B.
Selling shows to stations in return for commercial time ✓ C. Exchanging local spots for
national coverage D. Swapping ad time with other networks
91. What is the definition of 'reach' in media planning? A. The number of different actual
audience members exposed at least once to a media vehicle in a specified period ✓ B.
The number of different potential audience members exposed at least once C. The
number of different actual audience members exposed at least twice D. The number of
different potential audience members exposed at least twice
92. What is a key benefit of using promotional products for advertising? A. They offer
broad geographic coverage B. They are always free for consumers C. They can replace
other forms of advertising D. They generate goodwill in the receiver ✓
93. What term describes the number of different people exposed to a media vehicle at
least once? A. Frequency B. Coverage C. Rating D. Reach ✓
94. What does GRP stand for in media measurement? A. General Rating Profile B. Gross
Reach Program C. Gross Ratings Points ✓ D. General Reach Percentage
95. What does the term target CPM (TCPM) refer to? A. Cost of production B. Cost per
thousand impressions within the target audience ✓ C. Cost per message D. Cost per
million views
Marketing Channels and Technology
106. What is the primary goal of direct marketing? A. Increase website traffic only
B. Enter new markets without research C. Communicate directly with customers to
generate a response or transaction ✓ D. Create social media buzz only
107. Which of the following is a one-step approach in direct marketing? A. First
email, then phone call B. A mailer that includes a direct order form ✓ C. Sending a gift,
then following up with a salesperson D. A catalog followed by a TV ad
108. What is the key threat to direct mail? A. Printing costs B. Email and the
internet ✓ C. Poor targeting D. Broadcast TV
109. What is a major advantage of email marketing? A. Requires expensive
software B. Is generally ignored C. Offers lower cost and high targeting precision ✓ D.
Has no response tracking
110. What method measures the relative success of a direct marketing campaign
by dividing cost by the number of responses? A. RFM analysis B. Cost per order
(CPO) ✓ C. Click-through rate D. CPM
111. Which model includes the stages: awareness, interest, evaluation, trial, and
adoption? A. AIDA model B. Hierarchy of effects model C. Innovation adoption model
✓ D. Elaboration likelihood model
112. In the Elaboration Likelihood Model (ELM), which route is used when the
receiver has low ability or motivation to process information? A. Direct route B.
Central route C. Peripheral route ✓ D. Subliminal route
113. Which term refers to informal communication among consumers about
products and services? A. Viral marketing B. Direct response C. Buzz marketing D.
Word-of-mouth ✓
114. Which response model order applies to low-involvement purchases? A. Learn
→ Feel → Do B. Do → Feel → Learn C. Learn → Do → Feel ✓ D. Feel → Learn → Do
115. What are "counterarguments" in cognitive response theory? A. Arguments
marketers include in ads B. Thoughts that oppose the message ✓ C. Reasons why
consumers support a brand D. Data comparisons in ads
International Advertising
146. What is the primary role of the Federal Trade Commission (FTC) in
advertising? A. Enforce antitrust laws only B. Regulate broadcast frequencies C. Ensure
advertising is truthful and not deceptive ✓ D. Oversee pricing strategies
147. What does self-regulation in advertising aim to achieve? A. Increase
government oversight B. Promote industry-led compliance to avoid external regulation ✓
C. Control media content D. Limit international campaigns
148. Which organization reviews complaints about deceptive advertising and is
part of the BBB National Programs? A. FCC B. CARU C. NAD ✓ D. FDA
149. What is puffery in advertising? A. Deliberately false claims B. Deceptive data
presentation C. Subjective, exaggerated praise with no factual basis ✓ D. False
testimonials from influencers
150. Which test determines whether commercial speech is protected under the
First Amendment? A. Puffery test B. Lanham test C. Central Hudson test ✓ D.
Wheeler-Lea test
161. What is the difference between organic and nonorganic search results? A.
Organic results are paid; nonorganic are free B. Organic results appear based on
relevance; nonorganic are paid placements ✓ C. Organic results appear only on mobile
D. Nonorganic results are unavailable on Bing
162. What is native advertising? A. Ads placed on international sites B. Hidden
advertisements in apps C. Ads that match the format and feel of the surrounding content
✓ D. Government-regulated content
163. What is one major disadvantage of mobile advertising? A. High print cost B.
Small screen size limits creativity ✓ C. Long production cycles D. Low consumer reach
164. Which of the following best describes Web 2.0? A. Static pages without user
interaction B. Read-only web access C. Social media and user-generated content
platforms ✓ D. Secure banking portals only
165. Which social network is most focused on professionals and B2B marketing?
A. Instagram B. Snapchat C. LinkedIn ✓ D. TikTok
166. What is "zipping" refer to in television viewing behavior? A. Changing
channels to avoid ads B. Watching content at double speed C. Fast-forwarding through
commercials ✓ D. Watching live content on mobile
167. What is a native ad? A. A banner placed on homepage B. A paid ad that blends
in with surrounding content ✓ C. A testimonial by a local user D. A culturally adapted
version of an ad
168. What is the purpose of "seeding" in viral marketing? A. Creating detailed
product manuals B. Sending free samples to celebrities C. Choosing initial users to share
a marketing message ✓ D. Promoting through billboards
169. Which is a common disadvantage of digital and social media advertising? A.
Low interactivity B. Difficulty in measuring effectiveness ✓ C. High entry cost D. Weak
brand targeting
170. What is an infomercial? A. Pop-up ad with short video B. A traditional 15-
second TV commercial C. A long-form commercial presented like a TV show ✓ D. A
product placement within a TV series
171. In the creative process, what follows the incubation stage? A. Preparation B.
Verification C. Illumination ✓ D. Digestion
172. What is the main visual layout tool used to present a TV commercial
concept? A. Voiceover B. Script C. Animatic D. Storyboard ✓
173. In TV commercials, what is the purpose of needledrop? A. Unique branding
sound B. Original jingle C. Generic background music ✓ D. Transition sound effect
174. Which approach involves creating a strong, memorable identity for a brand
using symbols and feelings? A. Unique selling proposition B. Positioning C. Inherent
drama D. Image advertising ✓
175. What is the main feature of a transformational ad? A. Presents technical
evidence B. Shows a celebrity using the product C. Connects the brand to a unique
emotional experience ✓ D. Uses only animated characters
176. Which advertising appeal focuses on product features, benefits, and pricing?
A. Emotional appeal B. Rational/informational appeal ✓ C. Transformational appeal D.
Slice-of-life appeal
177. What is an advertising appeal? A. The layout of a print ad B. The music used in
a commercial C. The approach used to attract attention or influence feelings ✓ D. A legal
strategy for consumer protection
178. What is the focus of the inherent drama approach? A. Rational product data
B. Intense visual effects C. Emotional, consumer-focused product benefits ✓ D.
Competitive price positioning
179. Which creative strategy method emphasizes distinctive attributes and mental
placement of a product? A. Image advertising B. Positioning ✓ C. Humor appeal D.
Creative brief
180. When are humor appeals most effective? A. With high-involvement products
B. In political campaigns C. When involvement is low ✓ D. For financial services
241. Which advertising strategy adapts global themes with local cultural
elements? A. Global advertising B. Centralized messaging C. Pattern advertising ✓ D.
Advocacy advertising
242. What is a key issue in international media selection? A. Overuse of direct mail
B. High cost of social media C. Differences in media availability and quality ✓ D. Too
much consumer demand
243. Which organization structure allows both consistency and local adaptation?
A. Fully centralized B. Fully decentralized C. Mixed/hybrid structure ✓ D. Internal-only
creative team
244. How is digital and social media used in international marketing? A. Only for
customer complaints B. To replace all traditional media C. To build brands and promote
products with localized websites ✓ D. To avoid translation issues
245. What does the concept of sustainability refer to in the context of marketing?
A. Reducing advertising costs and expanding product lines B. Reducing product prices C.
Meeting current needs without compromising future generations' ability to meet their
needs ✓ D. Increasing short-term profits
246. In top-down budgeting, who sets the budget limit? A. Advertising agency B.
Marketing department C. Top management ✓ D. Finance analysts
247. What is the main role of the support media in IMC? A. To replace traditional
advertising methods B. To increase social media engagement C. To deliver
communications through nontraditional channels ✓ D. To enhance online advertising
campaigns
248. What is "noise" in the communication process? A. Background music in ads
B. Unplanned distortion that interferes with the message ✓ C. A consumer's emotional
reaction to a message D. High-frequency advertising
249. Which model is a major contribution to understanding how communications
work? A. AIDA model ✓ B. Product life cycle C. 4Ps model D. STP framework
250. What is the role of catalogs in modern direct marketing? A. They are no
longer used in digital form B. They only appeal to older generations C. They still offer
high emotional appeal and work in multichannel marketing ✓ D. They have been
completely replaced by websites
251. What is the key consideration when selecting a celebrity for advertising? A.
Their social media follower count B. The match between celebrity attributes and brand
image ✓ C. Their appearance fee D. Their award nominations
252. How do international advertising regulations differ from domestic ones? A.
They are always less restrictive B. They vary significantly by country and require careful
research ✓ C. They only apply to traditional media D. They are uniform across all global
markets
253. What is the purpose of a marketing communication audit? A. To detect
financial inconsistencies B. To evaluate past and current marketing communication
efforts ✓ C. To fire agency partners D. To track website traffic only
254. How does consumer-generated content impact modern IMC? A. It has no
significant impact B. It makes brand messaging uncontrollable and should be avoided C.
It provides authenticity and engagement opportunities ✓ D. It only works for luxury
brands
255. What creates effective integrated marketing communications? A. Using only
digital channels B. Consistency in messaging across all touchpoints ✓ C. Creating
separate strategies for each channel D. Maximizing advertising spending
256. How has mobile technology changed advertising? A. It has reduced the need
for creativity B. It has created new opportunities for location-based, personalized
messages ✓ C. It has made traditional advertising obsolete D. It has increased advertising
costs without benefits
257. What is the primary function of marketing research in IMC planning? A. To
determine executive salaries B. To gather insights about consumers and markets to guide
strategic decisions ✓ C. To reduce creative options D. To increase production budgets
258. How does IMC approach differ from traditional marketing approaches? A. It
focuses only on digital channels B. It integrates all marketing functions and messages for
greater impact ✓ C. It eliminates the need for advertising D. It reduces the marketing
budget significantly
259. What is the key challenge in measuring ROI for social media marketing? A.
Direct attribution of sales to specific social media activities ✓ B. Counting likes and
shares C. Creating content D. Finding platforms
260. What is the most important consideration in designing a website for
marketing? A. Using the latest technology B. Creating a user experience that aligns with
customer needs and behaviors ✓ C. Adding as many features as possible D. Minimizing
text content
261. How has big data changed marketing communication? A. It has eliminated the
need for creativity B. It has enabled more personalized and targeted messaging ✓ C. It
has increased privacy concerns only D. It has reduced the effectiveness of campaigns
262. What is the primary benefit of local marketing? A. Lower cost B. Relevance to
specific community needs and culture ✓ C. Less competition D. Faster implementation
263. What determines the effectiveness of cause-related marketing? A. The size of
the donation B. The authentic fit between the brand and the cause ✓ C. Celebrity
endorsements D. Media coverage volume
264. How has the COVID-19 pandemic affected marketing communications? A. It
temporarily suspended all marketing activities B. It accelerated digital transformation and
changed consumer behaviors ✓ C. It only affected retail marketing D. It had no
significant impact on marketing strategies
265. What is the most critical factor in measuring advertising effectiveness? A.
Cost per impression B. Defining clear objectives before launching the campaign ✓ C.
Number of awards received D. Competitor reactions
266. What is the concept of "omnichannel marketing"? A. Using only online
channels B. Creating a seamless, integrated experience across all channels ✓ C.
Marketing exclusively through social media D. Focusing only on mobile marketing
267. How does neuromarketing contribute to advertising research? A. It focuses
only on logo design B. It uses brain science to understand unconscious consumer
responses ✓ C. It reduces research costs D. It replaces traditional market research
entirely
268. What is the primary goal of content marketing? A. To directly sell products B.
To provide valuable information that attracts and engages target audiences ✓ C. To
replace paid advertising D. To reduce marketing expenses
269. How has voice search affected digital marketing strategies? A. It has had no
effect on marketing B. It has changed SEO strategies to focus more on conversational
keywords ✓ C. It has eliminated the need for websites D. It only impacts B2B marketing
270. What is the ethical consideration of using consumer data in targeted
marketing? A. It should never be used under any circumstances B. There are no ethical
concerns if it improves targeting C. Balancing personalization benefits with privacy
concerns and transparency ✓ D. Only demographic data raises ethical concerns
271. What is the primary function of marketing analytics? A. Creating visual
reports for shareholders B. Measuring and analyzing marketing performance to improve
effectiveness ✓ C. Reducing the marketing team size D. Justifying larger budgets
272. How does augmented reality impact marketing? A. It's only useful for gaming
applications B. It creates immersive brand experiences and product visualization ✓ C. It
has no practical application in marketing D. It only works for luxury brands
273. What is the key benefit of using influencer marketing? A. Always lower cost
than traditional advertising B. Leveraging trusted relationships between influencers and
their followers ✓ C. Eliminating the need for traditional media D. Complete control over
messaging
274. How has artificial intelligence changed marketing communications? A. It has
replaced human creativity entirely B. It enables more personalized messaging and
predictive analysis ✓ C. It has had no significant impact D. It only affects B2B marketing
275. What is the most important element in building brand loyalty? A. Frequent
discounts and promotions B. Consistent brand experience and delivering on brand
promises ✓ C. Celebrity endorsements D. High advertising budget