Case study question and answer(Information
Technology (402))
Spreadsheet Case Study Questions (IT 402)
1. Case Study: Student Marks Analysis A school maintains marks of students in
different subjects in a spreadsheet. The class teacher wants to calculate the average,
highest, and lowest marks of each student and apply conditional formatting to
highlight those who scored less than 35.
o What functions can be used to calculate average, highest, and lowest marks?
o How can conditional formatting be applied to highlight low scores?
o How can you sort students based on total marks in descending order?
o How can the teacher use the IF function to assign "Pass" or "Fail" status?
o Which chart type is suitable to represent the performance comparison among
students?
2. Case Study: Sales Report A company maintains a spreadsheet of monthly sales data
of its products across different regions.
o Which function will help calculate the total sales for each region?
o How can you create a bar chart to represent the sales performance?
o How can you filter sales data to show only products sold above ₹50,000?
o Which feature helps in analyzing data using interactive tools?
o How do you freeze the top row to always show headers while scrolling?
3. Case Study: Budget Planning An individual wants to manage their monthly budget
using a spreadsheet.
o How can formulas be used to calculate the balance after each expense?
o What chart can represent income vs expenses?
o How can the person highlight expenses that exceed ₹10,000?
o Which function can be used to sum all expenses in a category?
o How can the spreadsheet be protected from accidental changes?
4. Case Study: Attendance Tracker A teacher records daily attendance of students in a
spreadsheet.
o How can she count the number of presents and absents using functions?
o Which function is useful to find percentage attendance?
o How can she sort students alphabetically?
o What chart can visually show overall class attendance?
o How can she use data validation to restrict entry to "P" or "A" only?
5. Case Study: Inventory Management A store manager maintains inventory data in a
spreadsheet.
o How can he use conditional formatting to highlight items with stock less than
10?
o How can the VLOOKUP function be useful?
o How to apply filters to show items from a specific category?
o How to calculate the total value of items using a formula?
o How can charts help in visualizing stock levels?
� 5 MS Word Case Study Questions (IT 402)
1. Case Study: Resume Creation A student wants to prepare a professional resume
using MS Word.
o How can the student apply a template in MS Word?
o How can they insert a table to list academic qualifications?
o What feature allows adding bullets or numbering in the experience section?
o How can page borders be added to the document?
o How can the document be saved as a PDF?
2. Case Study: School Newsletter A school is creating a monthly newsletter using MS
Word.
o How to insert and format a header with the school logo?
o How can a two-column layout be created?
o Which feature allows inserting page numbers at the bottom?
o How can you insert a table of contents in the document?
o How to insert a hyperlink to the school website?
3. Case Study: Project Report Formatting A student has written a science project
report in MS Word.
o How can they use styles to format headings?
o How to insert a cover page from Word’s templates?
o How to create automatic table of contents?
o How can they check grammar and spelling?
o How can they insert citations and a bibliography?
4. Case Study: Circular/Letter Writing A school wants to send letters to parents about
an upcoming event.
o How can the school use Mail Merge to generate personalized letters?
o What is the role of the address list in Mail Merge?
o How to preview merged letters before printing?
o How can the same letter be sent as email using MS Word?
o How to format the date dynamically in a letter?
5. Case Study: Agenda & Minutes Formatting An office assistant is asked to draft an
agenda and later the minutes of a meeting.
o How can they create a numbered list for agenda items?
o How to insert a table to record decisions taken in each point?
o How can you insert a watermark like “DRAFT”?
o How can the text be aligned to justify for formal appearance?
o How to use section breaks to start minutes on a new page?
Here are 5 case study questions with answers for Spreadsheet and MS Word topics under
CBSE Class 10 Information Technology (402). These are aligned with skill-based
learning as per the CBSE guidelines.
� Spreadsheet Case Study Questions with Answers
1. Student Marks Analysis
Case Study: A teacher maintains a spreadsheet with marks of 5 students in 3 subjects. She
wants to calculate the average, highest, and lowest marks, and also assign "Pass" or "Fail"
based on total marks (passing marks = 105 out of 300).
Questions & Answers:
Q1: Which function will help calculate the average marks of each student?
A1: =AVERAGE(B2:D2)
Q2: What formula can be used to find the total marks?
A2: =SUM(B2:D2)
Q3: Which formula helps find the highest marks among subjects?
A3: =MAX(B2:D2)
Q4: How can the pass/fail status be calculated?
A4: =IF(SUM(B2:D2)>=105,"Pass","Fail")
Q5: How to apply conditional formatting to highlight failed students?
A5: Use Conditional Formatting → New Rule → Formula:
=E2="Fail" and choose a red fill.
2. Sales Report Analysis
Case Study: A company has a sales spreadsheet with product sales in different zones.
Questions & Answers:
Q1: Which function helps total sales for each product?
A1: =SUM(B2:E2)
Q2: How to create a chart for zone-wise sales comparison?
A2: Use Insert → Chart → Column Chart
Q3: How to filter products with sales above ₹50,000?
A3: Use Filter and select Number Filters → Greater than 50000
Q4: How to highlight top-performing product?
A4: Use conditional formatting with rule: =A2=MAX(F2:F10)
Q5: What is the use of the Subtotal function?
A5: To calculate totals dynamically for filtered data using =SUBTOTAL(9, B2:B10)
3. Inventory Tracker
Case Study: A shop tracks items with fields: Item Name, Quantity, Unit Price, and Total
Value.
Questions & Answers:
Q1: How to calculate Total Value?
A1: =B2*C2 (Quantity * Unit Price)
Q2: How to use conditional formatting for low stock (<10)?
A2: Rule: =B2<10, apply yellow fill
Q3: How to freeze the top row?
A3: Use View → Freeze Panes → Freeze Top Row
Q4: How to filter all "Electronics" category items?
A4: Apply Filter → Select "Electronics" in Category column
Q5: How to sort items by Total Value descending?
A5: Select Total Value column → Sort Z to A
4. Monthly Budget Planning
Case Study: A family creates a monthly budget sheet with income and various expenses.
Questions & Answers:
Q1: How to calculate total expenses?
A1: =SUM(B2:B10)
Q2: How to find savings?
A2: =Income - Total Expenses
Q3: How to create a pie chart of expenses?
A3: Select categories and values → Insert → Pie Chart
Q4: How to highlight expenses > ₹5000?
A4: Use Conditional Formatting → Greater than 5000
Q5: How to ensure entries are only numbers?
A5: Use Data Validation → Allow: Whole Number
5. Employee Attendance Tracker
Case Study: A company tracks attendance as "P" and "A" for each employee daily.
Questions & Answers:
Q1: How to count total presents?
A1: =COUNTIF(B2:AF2, "P")
Q2: How to find percentage attendance?
A2: =(COUNTIF(B2:AF2, "P")/Total_Days)*100
Q3: How to apply data validation to allow only "P" or "A"?
A3: Data Validation → List → Enter "P,A"
Q4: Which chart shows attendance trends?
A4: Line Chart
Q5: How to sort by attendance percentage?
A5: Sort based on calculated % Attendance column
� MS Word Case Study Questions with Answers
1. Resume Creation
Case Study: A student wants to create a professional resume.
Questions & Answers:
Q1: How to insert a resume template?
A1: File → New → Search “Resume” → Select and create
Q2: How to insert a table for academic details?
A2: Insert → Table → Choose size (e.g., 3x4)
Q3: How to add bullets to skills?
A3: Select text → Home → Bullets
Q4: How to insert a horizontal line separator?
A4: Type --- and press Enter
Q5: How to save the resume as PDF?
A5: File → Save As → Choose PDF from “Save as type”
2. Project Report Formatting
Case Study: A student formats a science project.
Questions & Answers:
Q1: How to insert a cover page?
A1: Insert → Cover Page → Choose a template
Q2: How to apply Heading styles?
A2: Select text → Home → Styles (Heading 1, etc.)
Q3: How to insert Table of Contents?
A3: References → Table of Contents → Choose style
Q4: How to insert page numbers?
A4: Insert → Page Number → Bottom of page
Q5: How to check grammar and spelling?
A5: Review → Spelling & Grammar
3. Mail Merge for School Circular
Case Study: A school sends personalized circulars to parents.
Questions & Answers:
Q1: How to start Mail Merge?
A1: Mailings → Start Mail Merge → Letters
Q2: How to insert name fields?
A2: Mailings → Insert Merge Field → Select "Name"
Q3: How to preview letters?
A3: Mailings → Preview Results
Q4: How to finish and print letters?
A4: Mailings → Finish & Merge → Print Documents
Q5: What is the use of recipient list?
A5: Stores names/addresses to be merged with the letter
4. Office Meeting Minutes
Case Study: An assistant prepares meeting agenda and minutes.
Questions & Answers:
Q1: How to make numbered list for agenda?
A1: Select items → Home → Numbering
Q2: How to insert table for decisions?
A2: Insert → Table → Choose size (e.g., 3x5)
Q3: How to add watermark like "DRAFT"?
A3: Design → Watermark → Select “DRAFT”
Q4: How to align text to justify?
A4: Select text → Home → Justify (Ctrl + J)
Q5: How to insert a footer with date?
A5: Insert → Footer → Edit → Insert Date
5. School Newsletter Formatting
Case Study: A teacher designs a school newsletter.
Questions & Answers:
Q1: How to insert header with school name and logo?
A1: Insert → Header → Add text & picture
Q2: How to make two-column layout?
A2: Layout → Columns → Two
Q3: How to insert page numbers?
A3: Insert → Page Number
Q4: How to insert hyperlinks for school website?
A4: Insert → Link → Enter URL
Q5: How to insert pictures with text wrapping?
A5: Insert → Pictures → Wrap Text → "Square"
