Installation Procedure

iR C6800 Series

Jan 25 2006

Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair of products. This manual covers all localities where the products are sold. For this reason, there may be information in this manual that does not apply to your locality.

Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products. When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual. The following paragraph does not apply to any countries where such provisions are inconsistent with local law.

Trademarks
The product names and company names used in this manual are the registered trademarks of the individual companies.

Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc.

COPYRIGHT 2001 CANON INC.

Printed in Japan

Caution
Use of this manual should be strictly supervised to avoid disclosure of confidential information.

Introduction

Symbols Used
This documentation uses the following symbols to indicate special information:

Symbol

Description Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning.

Indicates an item requiring care to avoid electric shocks.

Indicates an item requiring care to avoid combustion (fire).

Indicates an item prohibiting disassembly to avoid electric shocks or problems.

Indicates an item requiring disconnection of the power plug from the electric outlet.

Memo

Indicates an item intended to provide notes assisting the understanding of the topic in question.

Indicates an item of reference assisting the understanding of the topic in question.

REF.

Provides a description of a service mode.

Provides a description of the nature of an error indication.

Introduction

The following rules apply throughout this Service Manual: 1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with reference to the timing of operation. In the diagrams, represents the path of mechanical drive; where a signal name accomindicates the direction of the electric signal. panies the symbol , the arrow

The expression "turn on the power" means flipping on the power switch, closing the front door, and closing the delivery unit door, which results in supplying the machine with power. 2. In the digital circuits, '1'is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low".(The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD signal goes on when '0'. In practically all cases, the internal mechanisms of a microprocessor cannot be checked in the field. Therefore, the operations of the microprocessors used in the machines are not discussed: they are explained in terms of from sensors to the input of the DC controller PCB and from the output of the DC controller PCB to the loads. The descriptions in this Service Manual are subject to change without notice for product improvement or other purposes, and major changes will be communicated in the form of Service Information bulletins. All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service Information bulletins and be able to identify and isolate faults in the machine."

Contents

Contents
Chapter 1 Installation Procedure
1.1 Making Pre-Checks ............................................................................................................................................ 2 1.1.1Selecting the Site of Installation ................................................................................................................. 2 1.1.2Installation Environment .............................................................................................................................. 3 1.1.3Checking the Contents................................................................................................................................. 4 1.2 Unpacking and Installation ................................................................................................................................ 8 1.2.1Before Starting the Work ............................................................................................................................. 8 1.2.2Turning Off the Host Machine..................................................................................................................... 8 1.2.3Unpacking the Machine ............................................................................................................................... 8 1.2.4Attaching the Pickup Assembly ................................................................................................................ 11 1.2.5Attaching the Scanner System ................................................................................................................. 12 1.2.6Locking the Primary Transfer Roller in Place......................................................................................... 13 1.2.7Before Attaching the Developing Assembly ........................................................................................... 13 1.2.8Attaching the Color Developing Assemblies .......................................................................................... 17 1.2.9Attaching the Black Developing Assembly ............................................................................................. 20 1.2.10Attaching the Process Unit ...................................................................................................................... 23 1.2.11Attaching the Fixing Assembly ............................................................................................................... 27 1.2.12Fitting the Black Toner Bottle.................................................................................................................. 28 1.2.13Checking the Environment Switch ......................................................................................................... 29 1.2.14Turning On the Main Power Switch ....................................................................................................... 29 1.2.15Setting Up the Paper Cassette ............................................................................................................... 30 1.2.16Changing the Deck Paper Size (right, left) ........................................................................................... 31 1.2.17Fitting the Color Toner Cartridge............................................................................................................ 32 1.2.18Supplying Black Toner ............................................................................................................................. 33 1.2.19Cleaning the Intermediate Transfer Belt ............................................................................................... 33 1.2.20Supplying Color Toner ............................................................................................................................. 34 1.2.21Setting Auto Gradation Correction ......................................................................................................... 34 1.2.22Checking the Image/Operation............................................................................................................... 35 1.2.23Adjusting the Horizontal Registration .................................................................................................... 35 1.2.24Adjusting the Leading Edge Registration.............................................................................................. 37 1.2.25Securing the Machine in Place ............................................................................................................... 38 1.2.26If Not Connected to a Network ............................................................................................................... 39 1.2.27Affixing the Shut-down warning label .................................................................................................... 39 1.3 Checking the Connection to the Network ..................................................................................................... 40 1.3.1Overview ...................................................................................................................................................... 40 1.3.2Using the PING Utility ................................................................................................................................ 40 1.3.3Using a Remote Host Address ................................................................................................................. 40 1.4 Troubleshooting the Network.......................................................................................................................... 41 1.4.1Overview ...................................................................................................................................................... 41 1.4.2Checking the Connection of the Network Cable.................................................................................... 41 1.4.3Using a Loopback Address ....................................................................................................................... 41 1.4.4Using a Local Host Address...................................................................................................................... 41 1.5 Installing the Card Reader............................................................................................................................... 42

Contents

1.5.1Points to Note About Installation ............................................................................................................. 1.5.2Checking the Contents .............................................................................................................................. 1.5.3Installation ................................................................................................................................................... 1.5.4Using the Card Reader in Combination with NetSpot Accountant (hereafter, NSA)....................... 1.6 Installing the NE Controller-A1....................................................................................................................... 1.6.1NE Controller-A1 Installation Procedure ................................................................................................ 1.7 Installing the Original Tray.............................................................................................................................. 1.7.1Checking the Contents .............................................................................................................................. 1.7.2Attachment .................................................................................................................................................. 1.8 Installing the Key Switch Unit-A1................................................................................................................... 1.8.1Checking the Contents .............................................................................................................................. 1.8.2Attachment .................................................................................................................................................. 1.9 Installing the Reader Heater Kit..................................................................................................................... 1.9.1Checking the ComponentsiReader Heate-C1j................................................................................. 1.9.2Before Starting the Work........................................................................................................................... 1.9.3Installation Procedure................................................................................................................................ 1.10 Installing the Voice Guidance Kit................................................................................................................. 1.10.1Checking Items in the Package ............................................................................................................. 1.10.2Turning Off the Host Machine ................................................................................................................ 1.10.3Installation Procedure .............................................................................................................................

42 42 42 44 45 45 46 46 46 47 47 47 49 49 49 49 53 53 54 54

Chapter 1 Installation Procedure

Chapter 1

1.1 Making Pre-Checks

1.1.1 Selecting the Site of Installation
iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C Be sure that the site of installation satisfies the following requirements; if possible, visit the user's before delivery of the machine: (1) There must be a properly grounded power outlet that is rated as indicated (+/-10%) and that may be used exclusively by the machine. (2) The temperature of the site must be between 15 and 30 deg C and humidity, between 25% and 80%. The machine may not be installed near a water faucet, water boiler, humidifier, or refrigerator. (3) The site must not be near a source of fire or in an area subject to dust or ammonium gas. If the area is exposed to the direct rays of the sun, the windows must be furnished with curtains. (4) The site must be well ventilated. However, the machine must not be installed near the air vent of the room. The ozone generated by the machine while in operation is not of a level that can harm the health of the individuals around the machine. Nevertheless, some may find it to be unpleasant, and the room must be ventilated often. (5) The machine must be placed on a level floor so that all its feet remain in contact with the floor and the machine will remain level. (6) There must be enough space around the machine. The following diagram shows the minimum dimensions; whenever possible, be sure there will be more space than indicated: (a) Copier [1] 0002-6395

10cm

50cm [1]

50cm

200cm

50cm

210cm min

F-1-1

Chapter 1

(b) Copier [1] + Punch Unit [2] + Finisher [3] + Side Deck [4]

10cm

50cm

[3]

[2]

[1]

[4]

50cm

200cm

50cm

310cm

F-1-2 (7) The machine will be placed on the side of the slope plate having a pin hole [1]. Be sure that the space will be on this side (left side). The side of the slope plate having a pin hole (left) is where the delivery side of the machine will be, with the front of the machine facing the side indicated by the arrow.

Front [1]

F-1-3

1.1.2 Installation Environment

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C Check that the environment of the site meets the following requirements:

0002-6399

Chapter 1

(%RH)

80 75 60

[1]

40

25 20 10 0 (32) 10 (50) 15 (59) [2] 20 (68) 30 C (86) (F)

F-1-4 [1] Humidity [2] Temperature

1.1.3 Checking the Contents

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

0002-6404

Chapter 1

[3] [1] [2] [4]

[5]

[6]

[7]

[8]

[9]

[10]

[12] [11]

[13]

[15] [14]

[16]

[17]

[18]

[19]

[20]

[21]

[22]

[23]

[24]

[25]

F-1-5

[1] [2]

Black toner bottle (black; only for 100/230V AU model) Color toner cartridge(cyan, magenta, yellow; only for 100V/230V AU model)

1 pc. 1 pc. each

[3] [4]

Black developing assembly (black) Color developing assembly (cyan, magenta, yellow)

1 pc. 1 pc. each

Chapter 1

[5] [6] [7] [8] [9]* [10] [11] [12] [13] [14] [15] [16] [17] [18] [19] [20] [21] [22] [23] [24] [25]**

Black developing assembly locking plate Process unit cover Touch pen Service book case Cassette size label* ADF size label Grounding cord (100-V model only) QR sheet (100-V model only) Power cord (230-V model only) Service book User's Manual Grip Pickup assembly face place Delivery assembly face plate Binding screw (M4X8) RS tightening screw (M4X8) Left deck locking plate No Copy label (non-100-V model) Glass Cleaning instructions label (non-100-V model) Glass Cleaning instructions label (non-100-V model) Shut-down warning label

1 pc. 1 pc. 1 pc. 1 pc. 2 pc. 1 pc. 1 pc. 1 pc. 1 pc. 1 pc. 1 2 pc. 2 pc. 2 pc. 2 pc. 3 pc. 1 pc. 3 pc. 1 pc. 1 pc. 1 pc.

* Found inside the cassette 3 (upper cassette). ** The shut-down warning label is used for iR C6870/C5870 Series only.

Chapter 1

Chapter 1

1.2 Unpacking and Installation

1.2.1 Before Starting the Work
0002-6409

[2] Turn off the main power switch. [3] Disconnect the power cable (from the power outlet).

iR C6870/C5870 Turning Off the Main Power When turning off the main power, be sure to go through the following in strict sequence to protect the machine's hard disk: [1] Hold down on the power switch on the control panel for 3 sec or more. [2] Operate on the touch panel according to the shutdown sequence indicated so that the main power

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C Keep the following in mind when installing the machine:

- When a machine is moved from a cold to warm location, condensation can occur in its pickup/feeding assembly, ultimately causing image faults. As necessary, leave the machine alone for at least 1 hour without unpacking, and start the work when it has fully become used to the room temperature. (The term "condensation" refers to a symptom in which droplets of water occur on the surface of a metal object brought in from a cold to warm location as the result of rapidly cooling vapor around it.) - The machine weighs about 230 kg. Be sure to work in a group of 4 persons when lifting it. - Be sure to turn the 2 adjusters (front) found on the bottom of the machine clockwise to release them. These adjusters can slip off the machine when the machine is moved. Take care not to lose them.

switch may be turned off. [3] Turn off the main power switch. [4] Disconnect the power cable (for the power outlet).

1.2.3

Unpacking

the
0002-6411

Machine

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) Open the shipping box, and remove the plastic covers. 2) Insert the two grips [2] while inserting a screwdriver to the grip insert hole [1] where is main body's paper pickup side.

1.2.2 Turning Off the Host Machine

0011-3879

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

iR C6800/C5800 Turning Off the Main Power [1] Turn off the control panel power switch.

Chapter 1

[1]

[1]

F-1-8
[2]

5) Move the machine in the direction of the arrow; then, remove the 2 slope plates [2] from the middle
[2]

of the skid [1].

F-1-6 3) While holding the grips on the pickup side (front, rear), lift the machine slightly, and remove the pad [1] in the direction of the arrow. (weight of the machine: about 230 kg)
[1]

[2]

[1]

F-1-9 6) Detach the 2 pins taped to the back of the slope plate. 7) Turn over the slope plate [1], and set it as shown; then, match the skid and the slope plate by their pin holes, and insert the pin [2] (1 pc. each).

F-1-7 4) While holding the grips on the delivery side (front, rear), lift the machine slightly, and remove the pad [1] in the direction of the arrow. At this time, do not lift the machine more than necessary. Otherwise, you can lose the balance. (weight of the machine: about 230 kg)

[2]

[1]

F-1-10

Chapter 1

Check that the caster [1] has not rolled off the skid [2]. Also, Check that it has not ridden over the edge [3] of the skid.

[2]

[1]

[3]

[1]

[2]

[2]

F-1-12 11) Attach the 2 included pickup assembly face plate [2] over the holes [1] from which you have removed the grips. F-1-11
[1]

8) While holding the grips on the delivery side of the machine, move the machine along the slope plates and off the skid. 9) Remove the packing tape from the machine. 10) Remove the two grips [2] by inserting a screwdriver to the grip insert hole [1]. F-1-13 12) Remove the 2 screws [1], and rear right cover [2].
[2]

[1]

[2]

F-1-14 13) Insert the 2 grips [1] you removed in the foregoing

10

Chapter 1

step in the compartment [2] found at the rear right of the machine.

the grips.
[1]

[1]

[2] [1]

F-1-15
[2]

14) Attach the right cover (lower rear) [2] with 2 screws [1].

F-1-18

1.2.4
[1]

Attaching

the
0002-6414

Pickup Assembly

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) Remove the 3 shipping tags [1] from the right rear
[2]

lower cover.

[1]

F-1-16
[1]

15) Store the 2 grips [1] on the delivery side as shown so that they are inside the machine.
[1]

F-1-19 2) Open the upper right cover [1] and the lower right cover [2]; then, remove the 3 unlocking spacers [3] from the pickup slot of the right deck and the cassettes.

F-1-17 16) Attach the 2 included delivery assembly face plates over the holes [1] in which you have stored

11

Chapter 1

press on the release button. If so, remove the deck assembly by hand.
[1]

5) Open the front cover.

[3] [2]

6) Match the included left deck locking plate [1] against the 2 holes in the left deck rear side plate; then, secure it in place using a screw (RS tightening; M4x8) [2].

F-1-20
[2] [1]

To remove the release spacer, be sure first to push its lever [1] in the direction of A before removing it in the direction of B. removing the lever [1] of the release spacer horizontally by mistake can damage the pickup assembly. Take full care.

F-1-22

- When attaching the left deck locking plate, take care not to trap the left deck cable by the plate. (To facilitate the work, try lightly pressing down on the deck cable.) - Pull lightly on the deck cable to check that the cable
[1] [A]

is not trapped. 7) Close the left deck.

[B]

F-1-21 3) Close the upper right cover and the lower right cover. 4) Press the release button, and remove the left deck.

1.2.5 Attaching the Scanner System

0002-6566

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) Open the ADF, and remove the packing material. 2) Remove the screw [1] used to attach the scanner.

The left deck is not supported by its locking plate, and the deck assembly may not remove in response to a

12

Chapter 1

1.2.7 Before Attaching the Developing Assembly

0002-6569

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN /

[1]

/ iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C F-1-23 1) Pull the grip [1] toward the front to fully open the upper right cover [2].

Advise the user to store away the screw used to fix the scanner system in plate. It will be used when relocating the machine in the future.
[2]

1.2.6 Locking the Primary Transfer Place Roller in

0002-6568 er (upper) [2].

[1]

F-1-25 2) Remove the 2 screws [1], and remove the right cov-

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) Lift the primary transfer roller locking lever [1] in the direction of the arrow to lock the roller in place; then, attach the primary transfer roller locking lever [1] using the included binding screw (M4x8) [2].
[2]

[2] [1]

[1]

F-1-26 3) Press the release button [1] of the right deck, and slide out the right deck [2].

F-1-24

13

Chapter 1

[1]
[1] [2]

F-1-30 8) Remove the 3 screws [1].

F-1-27 4) Remove the screw [1] found at the lower right; then, remove the front cover strap [2].

[1]

[1]

[2]

F-1-31 9) Close the black toner supply cover [1]; then, fully open the hopper assembly [2].

F-1-28 5) Remove the 2 screws [1] (binding) of the front cover; then, fully open the front cover [2].

[2]

[1]

[1]

F-1-32 10) Remove the 4 connectors [1] found at the upper

[2]

[1]

right.

F-1-29 6) Close the right deck. 7) Open the black toner supply cover [1].

14

Chapter 1

[1]

[1]

[2]

[1]

F-1-36 14) Hold the drum fixing member [1] in place using the drum stop tool [2]. Then, using a screwdriver, remove the drum fixing screw [3].

F-1-33 11) Remove the 4 connectors [1] found at the upper left.
[1]

As shown in the figure, be sure to remove the screw on the protrusion [4] of the drum stop only after matching it against the notch [5] in the drum flange.

[1]

F-1-34 12) Remove the connector cable [1] of the high-voltage side from the 2 wire saddles [2] to avoid trapping it. (Keep it on the cable hook [3] during the work.)
[2] [1]

[1] [3] [2]

[3]

[5]

[4]

F-1-37 15) Remove the drum fixing member [1] using preciF-1-35 13) Remove the process unit cover [1] from the box; then, remove the drum stop tool [2] attached to its back. sion pliers.

15

Chapter 1

[1]
[1]

F-1-38 F-1-41 16) Remove the 3 binding screws (M4x8) [1]. 19) Press the 2 slide-out hook [1] found on both sides of the fixing/feeding assembly, and fully slide out the fixing/feeding assembly [2].

[2] [1]

[1]

F-1-39 17) Shift down the fixing/feeding assembly releasing lever [1] in the direction of the arrow.
[1]

[1]

F-1-42 20) Lift both ends [1] of the process unit slightly; then, fully slide out the process unit [2] to the front.

F-1-40 18) Slide out the fixing/feeding assembly [1] to the front.

16

Chapter 1

1) Remove the color developing assembly (yellow,

[1]

magenta, cyan) from its package box. 2) Press the lever [1] of the developing rotary solenoid once by hand; then, turn the developing rotary [2] counterclockwise by hand.

If you turn the developing rotary clockwise with a color developing assembly inserted in place, the antistray sheet attached to the sleeve of the color develop[2]

ing assembly can come off by friction against the photosensitive drum. Be sure to turn the developing rotary always in counterclockwise direction.

F-1-43

- Be sure to take care not to deform the joint plate found at the left end when drawing out the process unit. - When drawing out the process unit, be careful not to lift the process unit more than necessary. The unit may slip off the rails, not permitting detachment. - When you have slid out the process unit, try placing paper between the photosensitive drum and the developing rotary to protect the drum from scratches and light. F-1-44

[1]

[2]

3) Turn the developing rotary so that its partition side

1.2.8 Attaching the Color Developing blies Assem0002-6670

[1] is vertical (i.e., position for attaching the developing assembly).

If you keep pressing the lever of the developing rotary solenoid, the developing rotary will not stop to permit attaching the developing assembly. When you have pressed the lever once, turn the developing rotary slightly and then let go of the lever.

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

If you must touch a color developing assembly, be sure that your hands are free of foreign matter (especially of metal) before doing so. (Adhesion of foreign matter on the cylinder is likely to cause image faults.)

17

Chapter 1

6) Have the appropriate color developing assembly on

[1]

hand by checking the ID mark [1] attached to the developing rotary assembly. The following shows the ID mark attached to the cyan color developing assembly.

90

M Y C

F-1-45
[1]

4) Remove the protective sheet [1] from the toner supply mouth of the developing rotary.
M Y C

M Y C

F-1-48 7) Place A3 paper on a smooth table, and place the ap[1]

propriate color developing assembly. 8) With the developing cylinder of the color developing assembly facing upward, remove the tape [1]; then, remove the protective sheet [2] while holding both its edges.
[2]

F-1-46 5) Remove the 2 screws [1], and open the 2 developing assembly arms [2] in the direction of the arrow.

Be sure to attach the developing fixing arm with a screw before turning the developing rotary.
[1]

F-1-49
[1] [1] [2] [2]

- Do not touch the developing cylinder. - After finishing the foregoing step, be sure to change the orientation of the color developing assembly so that the sponge side faces upward. F-1-47 9) Remove the tape [1], and remove the sponge.

18

Chapter 1

Try holding the color developing assembly by both its After removing sponges, toner or starting agent may be spilled. Do not work with the supply mouth down. ends to facilitate the work.

F-1-52

12) Close the 2 developing assembly fixing arms [1] in the direction of the arrows; then, attach them usF-1-50 ing 2 screws [2].

[1]

10) Check for scratches on the developing cylinder while turning the developing cylinder gear [1] 5 to 6 times in the direction of the arrow. The work also serves to even out the starter inside the unit.
[2] [1] [2]

F-1-53
[1]

13) Repeat steps from 2) to 12) to attach all 3 color developing assemblies in the developing rotary. 14) If the developing cylinder [1] is found as in the F-1-51 11) Make sure that the color developing assembly matches the ID mark; then, attach it in the developing rotary. To do so, start with the front of the color developing assembly; while keeping its front fully against the front of the developing assembly, fit its rear in place. figure marked NG, turn the developing rotary so that it is positioned as shown in the figure marked OK.

19

Chapter 1

NG

[1]

[2]

[1]

F-1-54

F-1-57

OK
If you fail to release the torque limiter, you will not be able to attach the locking plate of the black developing assembly. Be sure not to leave out the work.

[1]

1.2.9 Attaching the Black Developing Assembly

0002-6683

F-1-55 15) Loosen the screw [2] used to attach the torque limiter [1] of the developing rotary; then, move it upward to release.

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

If you must touch a black developing assembly, check that your hands are free of foreign matter (especially of metal) before doing so. (Adhesion of foreign matter on the cylinder is likely to cause image faults.) 1) Remove the 2 screws [1], and remove the joint plate
[2] [1]

[2].

F-1-56 16) Attach the torque limiter using a screw [1].

20

Chapter 1

[2]

[1]

[2]

[1]

F-1-60

F-1-58 2) Hold the black developing assembly in lengthwise direction, and remove it out of its package box.

4) Turn the developing cylinder gear by hand to check for scratches on the cylinder. 5) Remove the tape [2] used to keep the high-voltage cable [1] in place.
[1]

- The machine's black developing assembly is equipped with a potential sensor. Do not touch the detection window [1] of the sensor. - Do not subject the black developing assembly to impact to prevent damage to the potential sensor as by dropping it. - Be sure to place paper before placing the black developing assembly on the floor or a table. F-1-61 6) Hold the black developing assembly [1] by both its ends; while keeping it level, attach it in place while pressing it downward at an angle. At this time, be sure that the boss [2] at the rear of the developing assembly matches the left guide [3] of the machine. Be sure also that the rib [4] at the front of the devel[1]
[2]

oping assembly matches the right guide at the front of the machine.

F-1-59

3) Turn the developing cylinder gear [1] by hand to check for scratches on the cylinder.

Do not touch the area [2] of the developing cylinder cover indicated in the diagram; otherwise, the blade can leave its trace on the cylinder.

21

Chapter 1

[2]

[2] [3]

[1]

[1]

F-1-64 8) Insert the high-voltage cable [1] of the black developing assembly along the side of the toner supply mouth [2].
[2]

[5] [4]

F-1-62

[1]

When attaching the black developing assembly in the machine, try keeping the high-voltage cable [1] on top of the assembly. Otherwise, the cable can get trapped when the assembly is put inside the machine.

F-1-65 9) Connect the connector [1] found at the inside front.

[1]

[1]

F-1-63

F-1-66 10) Attach the joint plate [1] using 2 binding screws

7) Insert the cable [1] having the tube of the black developing assembly through the hole [2] indicated in the figure.

[2].

22

Chapter 1

14) Close the process unit.

[1]

[2]

Take care not to trap the cable found at the right front of the machine by the process unit. Be sure to close the process unit while the front cover is fully open.

F-1-67 11) Remove the paper put between the photosensitive drum and the developing rotary. 12) Attach the protrusion [1] of the included black assembly locking plate into the positioning hole [2] found at the rear of the machine. If you cannot fit the process unit all the way to the rear, go through the following: Slide out the process unit, and turn the developing rotary drive gear found on the host side slightly; thereafter, be sure to close the process unit.

[2]

1.2.10 Attaching the Process Unit

[1]

0002-6689

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) Match the area [1] where the resistance of the highvoltage cable is found in the upper left of the front against the 4 pins [2] of the host machine; then, attach it using the 4 clamps [3].

F-1-68 13) Attach the black developing assembly locking plate [1] in place using the included screw (binding; M4x8) [2].

[3]

[2] [3]

[2]

[1]

F-1-70 2) Insert the 2 cables [1] into the cable clamp [2].
[1] [2]

3) Connect the 2 connectors [3], and insert the 2 cables [4] into the 3 cable guides [5].

F-1-69

23

Chapter 1

6) Attach the cable [1] of the black developing assem[5] [4] [1] [2]

bly using the harness guide [2].

[2] [1] [2]

[3]

F-1-71 4) Connect the 3 connectors [1], and insert the cable into the 4 cable guides [2] and the 2 cable clamps [3].
[1] [2]

F-1-74 7) Connect the connector [1] coming from the black developing assembly.

[1]

F-1-75 8) Attach the process unit [1] using 3 binding screws

[1] [2] [3]

(M4x8).
[2] [1]

F-1-72 5) Connect four connectors [1] on the upper right of the front side and fix them with a clamp [2].
[1] [2]

[2]

F-1-76 F-1-73

24

Chapter 1

is between he markings [1] "." and ".." of the drum Be sure to use the binding screws. The use of RS tightening screws in the area of aluminum die-casting can damage the threads of the screws. 9) Attach the drum fixing member [2] to the drum flange [1]; then, hold it in place using the drum stop tool. Thereafter, tighten the drum fixing screw [4] using a screwdriver.
[1]

flange.

Be sure to attach the protrusion [5] of the drum stop tool with a screw while matching it against the notch [6] of the drum flange. F-1-78 - Be sure to attach the drum stop tool [2] to the back of the process unit cover [1] for possible future relocation of the machine.
[1]

[2] [4] [3]

[1]

[2]

[6]

F-1-79

[5]

10) Close the fixing/feeding assembly. 11) Loose the screw [1], and move the charging assembly fixing [2] in the upper right direction; then, attach it in place using a screw. 12) Remove the connector [3], and remove the primary charging assembly [4]. Check the primary charg-

F-1-77

- If the photosensitive drum is let to turn clockwise during the work, the scoop-up sheet can become soiled to cause stray toner. Be sure to hold the drum stop tool firmly in place when tightening the drum fixing screw. - Check that the protrusion of the drum fixing member

ing wire and the shielding plate for soiling. If it is soiled with dirt or paper lint, clean it using alcohol.

25

Chapter 1

[4]

[3]

[2]

[1]

[2]

[1] [2]

F-1-80 13) Remove the connector [1], and remove the screw [2]. 14) Remove the pre-transfer charging assembly [3]. Check the pre-transfer charging wire and the shielding plate for soiling. If it is soiled with dirt or paper lint, clean it using alcohol.

F-1-82 19) Close the black toner supply cover [1].

[2]

[3]

[1]

F-1-83 20) Slide out the right deck. 21) Attach the front cover hinge [1] using 2 binding screws [2].
[1]

22) Attach the front cover strap [3] using a screw [3].
[2] [1]

F-1-81 15) Attach the primary charging assembly and the pretransfer charging assembly. 16) Close the hopper assembly. 17) Open the black toner supply cover [1]. 18) Attach the hopper assembly [1] using 3 screws [2].
[4] [2] [1] [3]

F-1-84 23) Close the right deck.

26

Chapter 1

24) Slide out the fixing/feeding assembly. 25) Open the color toner supply cover [1].

1.2.11 Attaching the Fixing Assembly

0002-6697

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) Slide out the fixing/feeding assembly fully. 2) Open the reversal delivery cover [1].

[1]

F-1-85 26) Attach the process unit cover [1] using the 2 RS tightening screws (M4x8) [2]. 27) Close the color toner supply cover.
[1]
[2]

F-1-88 3) Open the middle cover [1].

[1] [3]

F-1-86 28) Attach the right cover (upper) [1] with 2 screws [2].
[1]

[1]

F-1-89 4) Remove the tape [2] used to keep the tag [1] in place.
[1]

[2]

F-1-87 29) Close the right upper cover.

[2]

F-1-90

27

Chapter 1

5) Remove the 2 fixing nip releasing screws [1].

9) Attach back the fixing front cover and the fixing knob by reversing the work in step 7). 10) Close the middle cover. 11) Close the reversal delivery cover. 12) Close the fixing/feeding assembly. 13) Lock the releasing lever in place; then, close the front cover.

1.2.12 Fitting the Black

[1] [1]

Toner Bottle

0002-6699

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / F-1-91 6) Check the fixing web for any slack; as necessary, perform steps 7) and 8). 7) Remove the 3 screws [1] and the fixing knob [2]; then, remove the fixing front cover [3].
[1] [1]

iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) Remove the black toner bottle from its packaging box. 2) Open the black toner supply cover [1]; then, press down the lock lever [2].

[2]

[2]

[1]

F-1-94
[3] [1]

F-1-92 8) Turn the gear [1] counterclockwise (viewing the machine from the front) to remove the slack.

3) Hold the black toner bottle [1] as shown in the figure; then, turn the cap [2] in the direction of the arrow to remove from the bottle.
[2]

[1]

F-1-95
[1]

F-1-93

4) Hold the black toner bottle with its mouth [1] on the

28

Chapter 1

right side; then, attach it in the supply case [2] of the machine.
[2]

1) Set the environment switch to suit the site of installation. If the site is in a high humidity environment, turn on the environment switch [1] (so that the drum heater will go on regardless of the state of the main power switch [2]).

ON

[1]

F-1-96
[1]

ON

5) Shift the attach lever [1] upward to attach the black toner bottle [2].
[1]

[2]

F-1-97 6) Close the black toner supply cover.

[2]

F-1-98 If you turn on the main power without first attaching the bottle in the machine, the black toner level meter appearing on the control panel will indicate 25% as the remaining level of toner. Check that the black toner bottle has correctly been attached in the machine before turning on the main power. At time of shipment from the factory, the environment switch is off.

1.2.13 Checking the Environment Switch

0002-6701

1.2.14 Turning On the Main Power Switch

0003-1015

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

29

Chapter 1

- Be sure to remove all packing material from the cassette before turning on the main power. - In the case of the 230-V model, take out the power cord from the shipping box; then, connect its one end to the machine and the other end to the power outlet. - The rotary starts to rotate when the main power is tuned on. Do not use the door switch actuator. 1) In the case of the 100V model, connect the grounding wire to ground the machine. 2) Connect the machine's power plug to the power outlet, and turn on the main power [1]. 3) Execute the following in service mode to disable initial rotation: COPIER>FUNCTION>INF-1-99 STALL>AINR-OFF; then, set it to '1'.
[1]

Be sure to perform the foregoing service mode item after turning on the power to disable initial rotation. If the power is turned off and then on, the machine will start initial rotation, possibly causing an error in its image stabilization mechanism.

1.2.15 Setting Up the Paper Cassette

0002-6732

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) Press the cassette release button, and slide out the cassette to the front. 2) Check with the user to find out the type of paper to use; then, check if the size configuration switch [1] of the cassette is set to the desired paper type. If not, set the cassette to suit the type. 3) Turn the paper size dial [2] to suit the desired paper size.

30

Chapter 1

cassette.
[2]

9) Open the front cover; then, remove the color toner cartridge supply tab [1] from its back.

4) Pick the lever [1] of the side guide plate, and move the side guide plate to the desired size marking. 5) Remove the lever [2] of the rear end guide plate. Fit the rear end guide plate to match the desired size marking on the bottom plate of the cassette.
[2]

B5
B5 R

B4

[1]

[1]

F-1-100 F-1-103 10) Remove the 2 color toner cartridge replacement supply tab labels from the 2 base sheets on which the cassette size label was found. 11) Attach the 2 color toner cartridge supply tab labels [2] to the color toner cartridge replacement supply tab [1].
[2]

[1]

F-1-101 6) Attach the correct size label [1] to the front of the cassette.

[2] [1]

F-1-104 12) Attach the color toner cartridge replacement supply tab to the back of the front cover; then, close the front cover.

1.2.16
[1]

Changing

the

Deck Paper Size (right, left)

0002-6733

F-1-102 7) Deposit paper in the cassette; then, slide the cassette back into the machine. 8) As necessary, perform the same work for the other

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

31

Chapter 1

1) Open the front cover. 2) Press the release button, and slide out the right deck. 3) Remove the screws [4] (3 pc. in total), and remove the rear end guide plate [1], left guide plate [2], and right guide plate [3]. Then, attach them to suit the needs of the user.

SZ-C2 (A4=0, B5=1, LTR=2). 8) Press the Reset key twice to end service mode.

1.2.17 Fitting the Color Toner Cartridge

0002-6703

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

[2]

1) Remove the color toner cartridge (yellow, magenta,

[1] [4]

cyan) from its packaging box. 2) Hold the color toner cartridge (yellow, magenta, cyan) as shown with both hands, and turn it in the direction of the arrows 10 times to even out the toner inside it.
[3]

F-1-105 at time of shipment : A4 size (100/230V),LTR size (120V) 4) Deposit paper in the right deck; then, attach it into the machine. 5) Attach the size sticker [1] of the new paper size to the frond of the deck.
[1]

F-1-107

When turning the color toner cartridge, be sure not to touch the shutter assembly or turn the knob; otherwise, the toner can start to leak. F-1-106 6) As necessary, perform the same work on the left deck. 7) After changing the size, execute the following in service mode to register the front deck paper size: for the right deck, COPIER>OPTION>CST>P-SZC1; for the left deck, COPIER>OPTION>CST>PF-1-108

32

Chapter 1

11) Repeat steps 4) through 9) to attach the C toner 3) Check to see that the control panel indicates the message "Set the Toner Cartridge." 4) Open the front cover. 5) Open the color toner supply cover [1]. cartridge. 12) See that the control panel indicates the message "Set the Toner Cartridge." 13) Repeat steps 4) through 9) to attach the M toner cartridge.

1.2.18 Supplying Black Toner

0002-6727

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

[1]

F-1-109 6) Insert the Y toner cartridge [2] through the color toner cartridge slot [1].
[1]

1) Check that the warm-up period is over (i.e., Keep paper in the machine so that the control panel will indicate the message "Ready to Copy"). 2) Perform the following service mode item to supply black toner: FUNCTION>INSTALL>TONER-S (10 min avr; 13 min max.).

While this service mode item is under way, a countdown is made on the control panel; at the end, 'OK!' is
[2]

indicated.

F-1-110 7) Turn the lock lever [1] clockwise to attach the Y toner cartridge [2].
[2]

1.2.19 Cleaning the Intermediate Transfer Belt

0002-6728

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) Perform the following service mode item to clean the ITB: FUNCTION>CLEANING>TBLT-CLN
[1]

(about 20 seconds).

F-1-111 8) Close the color toner supply cover. 9) Close the front cover. 10) See that the control panel indicates the message "Set the Toner Cartridge." The notation "OK!" appears on the screen to indicate the end of the service mode item.

33

Chapter 1

1.2.20 Supplying Color Toner

0002-6729

1.2.21 Setting Auto Gradation Correction

0002-6731

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) Perform the following service mode item to set up color toner settings: FUNCTION>INSTALL>INSET-3 (about 14 minutes).

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) Clean the reading glass surface of the machine's copyboard. 2) Press the User Mode key. - Do not turn off the power switch while the machine is in operation. - If the machine is turned off, the ITB may carry a deposit of toner, which can cause image faults. As necessary, and then INISET-3 to correct the problem. perform COPIER>FUNCTION>CLEANING>TBLT-CLN 3) Make the following selections: adjust/cleaning>auto gradation correction>full correction>test print 1. In a while, the machine prints out Test Print 1. 4) Place the printout (Test Print 1) on the copyboard glass as indicated on the control panel. 5) Press [read start]. - The machine will read the printout of Test Print 1. - When a message has appeared asking you to remove the printout, remove it from the copyboard glass. 6) Press [test print 2]. While this service mode item is under way, a countdown is made on the control panel; at the end, "OK!" is indicated. This mode uses ATVC control, possibly taking a while depending on the site environment. The count on the screen, for this reason, may loop between 890 and 820. 2) Perform the following service mode item to supply color toner: FUNCTION>INSTALL>SPLY-H-3 (about 45 seconds). In a while, the machine prints out Test Print 2. 7) Place the printout of Test Print 2 on the copyboard glass as indicated on the control panel. 8) Press [read start]. - The machine will read Test print 2. - When a message has appeared asking you to remove the printout, remove it from the copyboard glass. 9) Press [test print 3]. In a while, the machine prints out Test Print 3. 10) Place the printout of Test Print 3 on the copyboard as indicated on the control panel. 11) Press [read start]. - The machine will read Test Print 3. The notation "OK!" appears on the screen to indicate the end of the service mode item. - When a message has appeared asking you to remove the printout, remove it from the copyboard. 12) Press the Reset key to end User mode.

Do not turn off the power switch while the machine is in operation.

34

Chapter 1

1.2.22

Checking

the
0002-6730

position of the adjusting plate [2].

[2]

Image/Operation

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) Place the Test Chart on the copyboard glass, and make copies using the cassettes and the deck as the source of paper; then, check the output images. - be sure there is no abnormal noise. - be sure that images produced at different magnifications are all correct. - be sure that as many copies as specified are made. - be sure that the images are all correct regardless of the source of paper used. The output must satisfy the following standards: - horizontal registration (margin on image left edge): 2.5 +/-1.5 mm - leading edge (margin on image leading edge): 4 +1.5, -1.0 mm Reference: If the output is not as indicated, see the instructions on how to adjust the horizontal registration and leading edge registration.
[1]
L1
[1]

F-1-112 - move the adjusting plate toward the rear to decrease the left margin. - move the adjusting screw toward the front to increase the left margin. 4) Check that the horizontal registration (left/right margin; L1) of the copy on paper from cassette 3 is 2.5 +/-1.5 mm.

image

F-1-113

1.2.23 Adjusting the Horizontal Registration

0002-6734 [1] Paper feed direction 5) Tighten the screw. 6) Close the upper right cover and the lower right cover. Adjust the horizontal registration as follows according to the source of paper: 2. Cassette 4 1. Cassette 3 1) Press the cassette release button, and slide out the cassette 3 to the front. 2) Open the upper right cover and the lower right cover. 3) Insert a screwdriver through the hole in the front right stay; then, loosen the screw [1] to adjust the 3. Left Deck 1) Press the release button, and slide out the left deck. 2) Remove the left face cover [1] using a flat-blade screwdriver. 1) Perform the steps given for the cassette 3 to adjust the horizontal registration for the cassettes 4. 7) Fit the cassette 3 back in.

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

35

Chapter 1

[1]

[2]

[1]

F-1-114 3) Loosen the 2 screws [1], and insert a screwdriver through the hole in the front left stay; then, turn the adjusting screw to adjust the horizontal registration.
[1]

F-1-117 Turn the screwdriver counterclockwise so as to decrease the horizontal registration (left/right margin) [1]. Turn the screwdriver clockwise so as to increase the horizontal registration (left/right margin) [2]. A full turn of the screwdriver moves the horizontal registration (left/right margin) by 1.0 mm. 6) Tighten the 2 screws you loosened in step 3). 7) Attach the left face cover you removed in step 2) back on the machine. 8) Close the left deck.
[2]

F-1-115 4) Make a copy using the left deck as the source of paper; then, check that the horizontal registration (left/right; L1) is 2.5 +/-1.5 mm.

4. Right Deck 1) Press the release button, and slide out the right deck. 2) Open the upper right cover and the lower right cover. 3) Loosen the 2 screws [1], and insert a screwdriver [2] through the hole in the front right stay; then, turn the adjusting screw to adjust the horizontal registra-

[1]
L1

image

tion.

F-1-116 [1] Paper feed direction 5) If the output is not as indicated, make the following adjustments:
[2] [1]

F-1-118

36

Chapter 1

4) Check that the horizontal registration (left/right marking; L1) of the copy made on paper from the right deck is 2.5 +/-1.5 mm.

[1]
L1

image
[2]

F-1-119 [1] Paper feed direction 5) If the output is not as indicated, make the following adjustments:

[1]

F-1-121 2) Check to see that the horizontal registration (left/ right margin; L1) of the copy made on paper from the manual feed tray is 2.5 +/-1.5 mm.

[1]

[2]

[1]
L1

image

F-1-120 F-1-122 Turn the screwdriver counterclockwise so as to decrease the horizontal registration (left/right margin) [1]. Turn the screwdriver clockwise so as to increase the horizontal registration (left/right margin) [2]. A full turn of the screwdriver will move the horizontal registration (left/right margin) by 1.0 mm. 6) Tighten the 2 screws you loosened in step 3). 7) Close the right deck. 5. Manual Feed Tray 1) Loosen the 2 screws [1], and move the slide guide [2] to adjust the horizontal registration. 3) Tighten the screws you loosened in step 1) to attach the slide guide in place. [1] Paper feed direction

1.2.24 tration

Adjusting

the

Leading Edge Regis0002-6735

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C Adjust the leading edge registration as follows according to the source of paper: Check that the leading edge registration (leading edge margin; L1) of the copy made on paper from the cas-

37

Chapter 1

settes and the deck is 4.0 +1.5/-1.0 mm. If not, go through the following: Select the service mode: COPIER>ADJUST>FEED-ADJ>REGIST. - Then, change the setting to adjust. (A change of '1' moves the leading edge registration by 0.1 mm. A higher setting will move the image toward the leading edge.)
L2
[2] [3] [1]

F-1-124
[1] Image

F-1-123 Areas to Avoid [1] Paper feed direction - inside the machine (behind the front cover) - louver

1.2.25

Securing

the
0002-6736

- grip slot 3) As appropriate, attach the 3 included labels ([1], [2], [3]) to the locations indicated in the figure: [1] Do Not Copy label (non-Japanese model) [2] Cleaning Instructions label (non-Japans model) [3] ADF size label

Machine in Place

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) If the machine is already at its site of installation, attach it using the 2 adjusters. 2) Remove the double-sided tape from the back of the service book case [1]; then, attach the case by matching its right edge against the line marking [3] found on the right side of the bottom plate [2] of the machine.

[2]

[1]

F-1-125 Be sure to match the front edge of the service book case against the front edge of the base plate of the machine. Attaching the ADF Size Label Spread the ADF size guide plate [1] fully; then, match segment A of the plate and the A4/A3 marking of the label [2].

38

Chapter 1

PRINT (printout) to the Service Label attached behind the front cover.
A
A4 A3

1.2.26 If Not Connected

[2]

to a Network

0005-3940

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

[1]

F-1-126 4) Attach the touch pen [1] on the control panel.

[1]

MEMO: If the machine is not connected to a network, its control panel will display the message "Check Connection to the Network." To disable the message, set the following service mode item to "0": COPIER> OPTION> BODY> NWERR-SW (level 2)

1.2.27 Affixing the Shutdown warning label

F-1-127 5) Clean up the area around the machine, and fill out the service book. 6) Make necessary settings in user mode (date, time) and service mode (COPIER>OPTION>USER). For iR C6870/C5870 Series 1) Affix the Shut-down warning label (in an appropriate language) [1] to the right cover (rear upper) of the machine [2]. 0011-7812

iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

When shipped from the factory, the 230-V model is set to English for its language of display. If needed, change the setting. 7) Perform the following service mode item, and store the output away in the service book case: COPIER>FUNCTION>MISC-P>P-PRINT.
[1] [2]

In the course of installing the machine, be sure to record the various adjustment values indicated by P-

F-1-128

39

Chapter 1

1.3 Checking the Connection to the Network

1.3.1 Overview
0002-6738

<NETWORK> PING

< 1/1 > 0. 0. 0. 0

<READY >

[1]

[2]

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

+/OK

Go through the steps herein only if the machine is connected to a network. If the user's network is based on TCP/IP, use the PING utility to check that the Ethernet PCB has properly been installed and the network settings have correctly been made. If the user's network is based on IPX/SPX or AppleTalk, you need not make this check. [1] Result (OK/NG) [2] IP address field

F-1-129

1.3.3 Using a Remote Host Address

0002-6747

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / If the machine is equipped with a network board and yet not connected to a network, it will indicate an network-related error message. To disable the indication of such a message, use the following service mode item (set it to "0"): COPIER>OPTION>BODY>NWERR-SCREW. / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C You can also use a remote host address and perform the PING utility to check if the connection to the network is correct or not. The term 'remote host address' refers to the IP address of a PC terminal connected to and operating on the TCP/IP network to which the machine is connected. 1) Inform the system administrator that you will be checking the network connection using the PING 0002-6739 utility. 2) Check the system administrator for the remote home address you can use. 3) Enter the remote home address to the appropriate PING field. 1) Select the followings in service mode: COPIER>TEST>NETWORK>PING. 2) Enter the IP address of the machine using the keypad on the control panel; then, press [OK]. 3) Press the Start key. The machine will indicate 'OK' if the result of the check is good and 'NG' if not good. - See if 'OK' has appeared to indicate that the connection to the network is correct. - If the machine indicates 'NG, ' the connection is not correct; go through the following:

1.3.2 Using the PING Utility

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

40

Chapter 1

1.4 Troubleshooting the Network

1.4.1 Overview
0002-6749

chine's TCP/IP settings are correct by performing PING using a loopback address. 1) Enter a loopback address (127.0.0.1) in the appropriate PING field. - If the result of the check is not good, check the machine's TCP/IP settings once gain, and perform PING once again. - If the result of the check is good, go to the following check.

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C Go through the steps herein only if the machine is connected to a network. If the machine's connection to the network fails, suspect the following causes: - The connection between the network and the Ethernet PCB is faulty. - The machine's TCP/IP settings are incorrect. - The Ethernet PCB is faulty, or is not attached correctly. - The network is faulty. To identify the cause, go through the following:

1.4.4 Using a Local Host Address

0002-6752

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C A local host address is the machine's IP address, and it comes back after reaching the network PCB when you perform PING, enabling you to check whether the network PCB is normal. 1) Enter the machine's IP address in the appropriate PING field. If 'NG' is indicated, go through the following check/remedy, and perform PING once gain: - The machine's IP address is not correct: check

1.4.2 Checking the Connection of the Network Cable

0002-6750

with the system administrator to find out if the machine's IP address is correct and valid. - The connection of the network PCB is faulty: check the connectors used to connect the network PCB. - The network PCB is faulty: replace the network PCB. If 'OK' is indicated, suspect a fault in the user's network environment; contact the system administrator for appropriate correction.

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) Check if the network cable is correctly connected to the Ethernet PCB. - If yes, go to the next check. - If no, correct it, and run a check using the remote host address once again.

1.4.3 Using a Loopback Address

0002-6751

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C A loopback address comes back before it reaches the network PCB; as such, you can check whether the ma-

41

Chapter 1

1.5 Installing the Card Reader

1.5.1 Points to Note
0002-6804

2. Card Reader Attaching Kit-C1

[1] [2] [3] [4]

About Installation

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

F-1-131 You need a Card Reader Attaching Kit-C1 for the installation.
[1] [2]* Card reader mount Joint plate Screw (Bind; M4X6) Screw (RS tight; M4X10) *Not use in this machine 1 pc. 1 pc. 1 pc. 2 pc.

1.5.2 Checking the Contents

0003-0860

[3]* [4]

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1. Card Reader-C1
[1] [2] [3]

1.5.3 Installation

0002-6753

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) Make the following selections in the host machine's service mode: COPIER>FUNCTION>IN-

STALL>CARD; then, enter a number (1 to 2001). - Use the lowest number of the cards that will be used by the usered. - As many as 1000 cards, starting with the number you enter, will be registered. 2) Turn off the host machine's main power switch. 3) Remove the 2 screws [1], and remove the right cover (upper) [2]. F-1-130

[1] [2] [3]

Card Reader-C1 RS tightening screw (M4x10) Toothed washer

1 pc. 1 pc. 1 pc.

42

Chapter 1

[2]

[3]

[2]

[1]

F-1-132
[1]

4) Attach the card reader base [1] using the 2 included screws [2].

F-1-135 7) Route the card reader harness through the wire saddle, and connect the connector [1].
[1]

[1]

[2]

F-1-133 5) Insert the harness [1] of the card reader through the hole [2] in the card reader base. 8) Cut the section [1] of the right cover (upper) indicated in the figure using nippers. F-1-136

[1]

F-1-137 9) Attach the right cover (upper) you removed in step

[1] [2]

F-1-134 6) Attach the card reader [2] to the card reader base [3] using the included screw and toothed washer [1].

3). 10) Turn on the main power switch, and check that a message has appeared asking for a control card. 11) Insert a control card, and check that the machine is ready to make copies.

43

Chapter 1

1.5.4 Using the Card Reader in Combination with NetSpot Accountant (hereafter, NSA)
0002-6799

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) Make the following selections in Additional Function: system control settings>group ID control>count control; then, check to see IDs 00000001 thorough 00001000 have been created (i.e., if you entered '1' as the first number in service mode): COPIER>FUNCTION>INSTALL>CARD). 2) Make the following selections in Additional Function: system control settings>network settings>TCP/IP settings>IP address; then set up the following: IP address, gateway address, subnet mask.

Take care. If you fail to register [system control group] and [system control ID No.], you will not be able to perform 'register card to device' as part of NSA setup work. 3) Under [system administrator info] of Additional Function, enter any number for [system control group] and [system control ID No.]. 4) Turn off the control panel switch. 5) Turn off and then on the main power switch.

44

Chapter 1

1.6 Installing the NE Controller-A1

1.6.1 NE Controller-A1 Installation Procedure
0003-6957

[2]

[1]

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C F-1-139 5) Mount the controller [1] on the rear cover (upper) Installation procedure on the iR C6800 series is only described here. Regarding setting methods, operation check and notes, refer to the installation manual supplied with this machine. 1) Detach the upper cover of controller (Refer to the installation manual). 2) Connect the plug of AC adapter to the controller (Refer to the installation manual). 3) Unscrew 4 screws [1] and detach the blanking plate [2] of the rear cover (upper).
[2]

using 4 screws supplied with the controller.

[2]

[1]

[2]

F-1-140 6) Take the slack out of the cables between the iR host machine and the controller, make bundles of them at the side of host machine, and fix them with the cable clamp [1].

[1]

F-1-138
[1]

4) Connect the cable [1] of controller to the connector [2] of the copier. F-1-141 7) Make necessary settings and check operations by following the installation manual for NE controllerA1.

45

Chapter 1

1.7 Installing the Original Tray

1.7.1 Checking the Contents
0002-6801
[2]

[1]

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C F-1-143

[1] [2] Original holder Stepped screw (M4) 1 pc. 2 pc.

2) Hook the original holder [1] on the stepped screws you attached in step 1).

[1]

F-1-144
[1] [2]

F-1-142

1.7.2 Attachment

0002-6754

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) Attach the 2 stepped screws [2] in the right cover (upper) [1].

46

Chapter 1

1.8 Installing the Switch Unit-A1

1.8.1 Checking the Contents

Key

[2]

[3]

0003-1366
[1]

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C F-1-146

[1] [2] [3]

Key switch unit Control key Binding screw (M4x6)

1 pc. 1 pc. 1 pc.

6) Cut off the section [1] of the right cover (upper rear) indicated in the figure.

[1]

[2]

[3]

[1]

F-1-145

F-1-147 7) Remove the 2 screws [1], and remove the plate [2].
[1] [2]

1.8.2 Attachment

0002-6756

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) Turn off the control panel power switch. 2) Turn off the main power switch. 3) Remove the power plug. 4) Remove the reader communications cable [1]. 5) Remove the 2 screws [2], and detach the right cover (upper rear) [3].

[1]

F-1-148 8) Insert the protrusion [1] of the key switch into the plate [2]; then, attach it using the included screw [3].

47

Chapter 1

[1]

[2]

[3]

[2]

[1]

F-1-149 9) Insert the harness [1] of the key switch through the wire saddle [2].
[2]

F-1-152
[2]

12) Attach the right cover (upper rear) you removed in step 5). 13) Insert the power plug, and turn on the main power switch.

[1]

14) Start service mode, and make the following selections: COPIER>FUNCTION>INSTALL>KEY: then, enter '1'. 15) Turn off and then on the main power switch.

F-1-150 10) Connect the connector [1] of the key switch.

16) Check that a message has appeared asking for the control key. 17) Insert the control key, and check that the machine is ready to make copies.
[1]

F-1-151 11) Attach the plate (key switch) [1] using the 2 screws [2] you removed in step 7).

48

Chapter 1

1.9 Installing the Reader Heater Kit

1.9.1 Checking the ComponentsiReader Heate-C1j
0011-7561

[3] Disconnect the power cable (from the power outlet).

iR C6870/C5870 Sereis Turning Off the Main Power When turning off the main power, be sure to go through the following in strict sequence to protect the machine's hard disk: [1] Hold down on the power switch on the control panel for 3 sec or more. [2] Operate on the touch panel according to the shutdown sequence indicated so that the main power switch may be turned off. [3] Turn off the main power switch. [4] Disconnect the power cable (for the power outlet).

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

1.9.3 Installation Procedure

[1] [2] [3] [4] [5]

0011-7565

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1) Open the ADF. 1. Mirror heater 2. Lens heater 3. Cable clamp 1 pc. 1 pc. 2 pc. 1 pc. 4 pc.
[1] [3]

F-1-153 2) Remove the 2 screws [1], and detach the glass retainer [2]. 3) Remove the copyboard glass [3].

4. Heater harness retainer

5. RS tightening screw (M4x8)

1.9.2 Before Starting the Work

0011-7568

iR C6800C / iR C6800CN / iR 5800C / iR 5800CN / / iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

[2]

iR C6800/C5800 Sereis Turning Off the Main Power [1] Turn off the control panel power switch. [2] Turn off the main power switch.

F-1-154

49

Chapter 1

When removing the copyboard glass, be sure to take care not to touch the glass surface and the white plate behind it. If soiling is found, clean it using lint-free paper.
[A]

F-1-157

[1]

F-1-158 5) Fit the front side of the mirror heater [1] to the side plate, and connect the connector [2]; then, secure it in place using 2 screws [3]. F-1-155
[2]

4) Pick the cut-up (bend) [A] of the mirror stay shown in the figure, and move the No. 1 mirror base [1] fully to the right.
[A]

[1]

[3]

F-1-159 6) Secure the heater harness retainer [1] with a screw [2]. F-1-156

50

Chapter 1

that the claw of the heater [1] will not open. Also,
[2]

check to be sure that the bottom of the heater is firmly in contact.

[1]

[A]

F-1-160 7) Move the No. 1 mirror base [1] fully back to the left.
[1]

[1]

F-1-163

[A]

F-1-161 8) Connect the lens heater [1] to the connector [2]; then, secure it in place using a screw [3].
[2]

[1]

F-1-164

9) Fit the cable clamp into the hole [A] of the frame; then, fix the cable [1] in place using the clamp.
[1] [3]

F-1-162

Move it fully so that there is no gap in the direction of [A], and tighten the screw. At this time, take care so

51

Chapter 1

[1]

[A]

[2]

[1]

F-1-165

F-1-167

If the vertical size sensor kit exits, check to be sure that the cable is fitted to the 2 clamps [A] as shown in the figure.

[1]

F-1-168 11) Mount the copyboard glass and the glass retainer by reversing the steps used to remove them. 12) Turn on the machine's environment switch.

[A]

F-1-166

10) If the cable is slack, fit the cable clamp [1] as shown, and fix the cable [2] in place using the cable clamp.

52

Chapter 1

1.10 Installing the Voice Guidance Kit

1.10.1 Checking Items in the Package
iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C Below are the items included in the Voice Guidance Kit-A2 packege.
[1] [2] [3] [4] [5] [6]

0011-5499

[7]

[8]

[9]

[10]

[11]

[12]

[13]

[14]

[15]

[16]

[17]

F-1-169

[1] [2] [3] [4]* [5] [6] [7]* [8] [9] [10] [11] [12]*

Speaker unit (upper) Speaker unit (lower) Cable (1300mm) Cable (1850mm) Cord guide (4 cord guide to be used) Voice Guidance Board Voice Guidance Board Face Plate Voice Guidance Board Face Plate Binding screw (M3X6) Binding screw (M4X6) Binding screw (M4X40) Binding screw (M3X16)

1 pc. 1 pc. 1 pc. 1 pc. 7 pc. 1 pc. 1 pc. 1 pc. 2 pc. 1 pc. 2 pc. 1 pc.

53

Chapter 1

[13]* [14] [15]* [16] [17]

Binding screw (M4X16) Ferrite core Clamp Users Guide User Manual CD-ROM *Not to be used for this machine

1 pc. 1 pc. 1 pc. 1 pc. 1 pc.

1.10.2 Turning Off the Host Machine

iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C

0011-5500

Turning Off the Main Power When turning off the main power, be sure to go through the following in strict sequence to protect the machine's hard disk: [1] Hold down on the power switch on the control panel for 3 sec or more. [2] Operate on the touch panel according to the shut-down sequence indicated so that the main power switch may be turned off. [3] Turn off the main power switch. [4] Disconnect the power cable (for the power outlet).

1.10.3 Installation Procedure

iR 5870Ci / iR 5870C / iR 6870Ci / iR 6870C 1. Installation Procedure 1) Open four cable clamps [1] to release a reader communication cable [2].
[2]

0011-5502

[1]

F-1-170

54

Chapter 1

2) Unscrew 7 screws [1] and detach the rear cover (upper) [2].
[1]

[2]

[1]

F-1-171 3) Unscrew 16 screws [1] and detach the controller box cover [2].
[1]

[2]

[1]

[1]

[1]

F-1-172 4) Mount the facing plate [2] to the voice board [1] by 2 binding screws (M3X6) [3].

55

Chapter 1

[3]

[2]

[1]

F-1-173 5) The slide switch SW1 found on the voice guidance board is set to 33 MHz at time of shipment; be sure to set it to 66 MHz for use on this machine.

66MHz

F-1-174

Checking the slide switch SW1 on the voice guidance board The slide switch (SW1) on the Voice Guidance Board-A1 is provided as a means of switching frequencies (33 MHz/ 66 MHz) to suit the transfer speed of the PCI bus. It is important for the switch setting to suit the transfer speed so that the voice will be free of interruption. For the machine, 66MHz is the correct position of the switch.

56

Chapter 1

33MHz

66MHz

F-1-175

6) Unscrew 2 screws [1] and detach the blanking plate [2].

[1]

[2]

F-1-176 7) Insert the voice board [1] and mount it with two screws [2] which were unscrewed at the previous step.

Be sure to insert the board in the vertical direction to the connector.

57

Chapter 1

[1]

F-1-177

[2]

[1]

F-1-178 8) Attach the controller box cover. 9) Attach the rear cover (upper). 10) Insert the reader communication cable and fix it with cable clamp. 11) Mount the speaker unit (lower) [1] on the upper right cover of main body with two screws (Bind; M4X40).

58

Chapter 1

[1]

[2]

F-1-179 12) Mount the speaker unit (upper) [1] on the speaker unit (lower) mounted at the previous step, and fix it using a screw (Bind; M4X6) [2] from beneath.

[1]

[2]

F-1-180 13) Remove a cord guide cover [1].

[1]

F-1-181 14) Peel off the release paper of cord guide [1] and affix them as shown in the figure. Right side --- 1 position

59

Chapter 1

[1]

F-1-182 Back --- 3 positions

[1]

[1]

[1]

F-1-183 15) Plug the cable [2] into the speaker unit [1].
[1]

[2]

F-1-184 16) Run the cable [1] through the cord guide [2] and mount the cord guide cover [3].

Be sure that there is no slack of the cable.

60

Chapter 1

Right side --- 1 position

[2]

[3]

[1]

F-1-185 Back --- 3 positions

[1] [2]

[2]

[2]

[3]

F-1-186 17) Mount the ferrite core [1] on the cable. The length [2] should be less than 50mm.

[1]

[2]

F-1-187 18) Plug the cable [1] into the terminal [2] of voice board.

61

Chapter 1

[1]

[2]

F-1-188 19) Plug the power cable of host machine into a wall outlet. 20) Turn on the main power switch. 21) Check if the voice board is recognized. Enter service mode (" "->"2"& "8"at the same time ->" ")

COPIER > DISPLAY > ACC-STS > PCI1 If 'voice board' is indicated for PCI1, the board is correctly recognized by the machine. 3. Making Settings After Installation To make use of the Voice Guidance Kit-A2 after turning on the host machine, you need to make the following settings in Additional Function: Additional Function > System Setting > Voice Guide Manegement Setting > Use Voice Guide. 1) Select [ON]. 2) Press [OK]. default : OFF 4. Checking the Operation - To Enable 1) Hold down the Reset key 3 sec or more. 2) See that the copy count on the screen is enclosed in red, indicating 'Voice Guidance' is ready for use. - To Disable 1) Hold down the Reset key for 3 sec or more.

62

Jan 25 2006