Case Study: Ethical Challenges in the Use of Artificial Intelligence
1. AI Ethics Checker - Detecting Bias in Text
AI systems often mirror societal biases present in their training data. One significant concern is the
presence of gender, racial, or cultural bias in AI-generated or processed text. For instance, a
resume screening tool might favor male-oriented language, suggesting a preference for male
candidates.
Case Example: An AI tool used in recruitment was found to downgrade resumes that included terms
associated with women-led organizations.
Ethical Analysis:
- Perpetuates discrimination
- Violates fairness and equal opportunity principles
Solution:
- Use AI ethics checkers to flag biased language
- Continuously audit and retrain AI models using balanced datasets
2. Ethical Concerns in Data Collection and Surveillance
Modern AI applications rely heavily on data, often collected through apps, websites, and IoT
devices. However, this data collection is frequently done without informed user consent.
Case Example: Smart home assistants collecting conversations even when not activated raised
alarms about passive surveillance.
Ethical Analysis:
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Case Study: Ethical Challenges in the Use of Artificial Intelligence
- Violates user privacy
- Lacks transparency and informed consent
Solution:
- Ensure data minimization and anonymization
- Adhere to data protection laws like GDPR
- Provide clear, opt-in consent mechanisms
3. AI in Education: Ethical Issues in Automated Grading and Student Monitoring
AI systems are increasingly used in education for grading assignments and monitoring students
during exams. While useful, they pose serious ethical issues.
Case Example: An AI grading tool used by universities was found to misinterpret handwriting and
penalize non-native English speakers.
Ethical Analysis:
- Unfair assessment and algorithmic bias
- Intrusive surveillance affecting student mental health
Solution:
- Incorporate human oversight in grading decisions
- Regularly test AI systems for fairness and accuracy
- Inform students transparently about monitoring methods
4. Social Media and AI: The Ethics of Algorithmic Content Moderation
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Case Study: Ethical Challenges in the Use of Artificial Intelligence
Social media platforms use AI to moderate content, filtering hate speech, fake news, and offensive
material. However, automated decisions can be controversial.
Case Example: Facebook's AI was criticized for removing posts about war crimes, mistaking them
for violent content.
Ethical Analysis:
- Risk of censorship and lack of context understanding
- Undermines freedom of expression
Solution:
- Include human moderators for edge cases
- Provide users with transparency and appeals mechanisms
- Train AI using diverse cultural data
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