VISION, MISSION AND OBJECTIVES-HOSPITALS
INTRODUCTION
To effectively develop a hospital's vision, mission, and objectives, start with a clear
understanding of the community's needs and the hospital's strengths, then articulate a future
aspiration (vision), define the hospital's purpose and core activities (mission), and set specific,
measurable, achievable, relevant, and time-bound goals (objectives).
Vision Statement:
Definition:
A vision statement paints a picture of what the hospital aspires to become in the future, serving
as a guiding star for strategic planning and decision-making.
Examples:
"To be the leading healthcare provider in the region, known for its cutting-edge technology and
compassionate patient care."
"To create a patient-centered, integrated healthcare system focused on providing quality care
through best clinical practices."
"To be a center of excellence for medical research and academics."
Key Considerations:
Aspirational: The vision should be challenging and inspiring, but also realistic and achievable.
Future-Oriented: It should focus on the desired future state of the hospital.
Unique: It should reflect what makes the hospital special and different from its competitors.
2. Mission Statement:
Definition:mission
A mission statement outlines the hospital's purpose and how it will achieve its vision, focusing
on the core activities and values.
Examples:
"To provide comprehensive patient care by working as a team and offering the highest standards of
medical service in an ethical manner."
"To provide compassionate, accessible, high-quality, cost-effective healthcare to all."
"To serve and enrich the quality of life of patients suffering from diseases."
Key Considerations:
Action-Oriented: The mission should describe what the hospital does and how it does it.
Patient-Focused: It should emphasize the needs and well-being of patients.
Clear and Concise: The mission statement should be easy to understand and remember.
3. Objectives:
Definition:
Objectives are specific, measurable, achievable, relevant, and time-bound (SMART) goals that
the hospital aims to achieve to realize its mission and vision.
Examples:
Patient Care:
"Reduce patient wait times by 15% within the next year."
"Improve patient satisfaction scores by 10% within the next 12 months."
"Achieve a 95% patient safety score in all areas."
How do you develop a vision mission goals and objectives?
The following steps will help you create a vision and mission statement for your hosptal:
1. Identify your company's strengths.
2. Determine your organization's purpose.
3. Visualize where your business will be in five to 10 years.
4. Shape your statement
Vision ,mission and objectives for chettinadu hospitals.
Chettinad Hospital's vision is to be a global center of excellence in learning, research, training,
healthcare, and community service, with a mission to contribute to social and economic
development, and a quality policy focused on offering quality healthcare to all.
Vision:
A global center for excellence in learning, teaching, research, healthcare, and service to the
community.
To be a benchmark in excellence in healthcare, education, and research.
To enable Healthcare for All.
Mission:
To contribute to the social, economic, and national development.
To provide the best of medical care and counsel
for the whole family.
To bring the best of medical knowledge and technology to serve those in need of healthcare.
To bridge the healthcare gap and extend services to all members of society, regardless of their
background.
Focus on Universal Healthcare:
To enable Healthcare for All, with a focus on public health issues and understanding the
challenges.
Community Outreach:
To reach people in difficult-to-reach villages through the Integrated Community Outreach
Programme, providing healthcare services to the economically backward, free of cost.
Affordable Healthcare:
To ensure everyone can access healthcare services regardless of their financial status.
High-Quality Services:
To provide high-quality outpatient consultations, inpatient admissions, community-oriented
primary care services, and diagnostic & imaging facilities.
Training and Research:
To nurture healthcare professionals of tomorrow by providing them with the best training
available today.
Specialized Care:
To offer specialized care in various fields, including oncology, cardiology, orthopedics,
neurology, and more.
Advanced Technologies:
To utilize advanced apparatus, cutting-edge procedures, and technologies.
Patient-Centered Care:
To keep patients at the center of everything they do.
