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CLD500
SAP Workflow Management
Powered by SAP BTP
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PARTICIPANT HANDBOOK
INSTRUCTOR-LED TRAINING
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Course Version: 14
Course Duration: 3 Day(s)
Material Number: 50158462
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Disclaimers
© 2022 SAP SE or an SAP affiliate company. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or for any purpose without the
express permission of SAP SE or an SAP affiliate company.
SAP and other SAP products and services mentioned herein as well as their respective logos are
trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other
countries. Please see https://www.sap.com/corporate/en/legal/copyright.html for additional
trademark information and notices.
Some software products marketed by SAP SE and its distributors contain proprietary software
components of other software vendors.
National product specifications may vary.
These materials may have been machine translated and may contain grammatical errors or
inaccuracies.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only,
without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable
for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate
company products and services are those that are set forth in the express warranty statements
accompanying such products and services, if any. Nothing herein should be construed as constituting an
additional warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business
outlined in this document or any related presentation, or to develop or release any functionality
mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’
strategy and possible future developments, products, and/or platform directions and functionality are
all subject to change and may be changed by SAP SE or its affiliated companies at any time for any
reason without notice. The information in this document is not a commitment, promise, or legal
obligation to deliver any material, code, or functionality. All forward-looking statements are subject to
various risks and uncertainties that could cause actual results to differ materially from expectations.
Readers are cautioned not to place undue reliance on these forward-looking statements, which speak
only as of their dates, and they should not be relied upon in making purchasing decisions.
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[email protected]Typographic Conventions
American English is the standard used in this handbook.
The following typographic conventions are also used.
This information is displayed in the instructor’s presentation
Demonstration
Procedure
Warning or Caution
Hint
Related or Additional Information
Facilitated Discussion
User interface control Example text
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vii Course Overview
1 Unit 1: About this Handbook
3 Lesson: Explaining how the Recent Rebranding Displays in this
Material
9 Unit 2: Introduction
11 Lesson: Choosing the Matching SAP Workflow Solution
15 Lesson: Describing SAP Workflow Management and Related
Components
21 Unit 3: Live Process Content in the Process Flexibility Cockpit
23 Lesson: Finding Live Process Content in SAP API Business Hub
27 Lesson: Explaining the Process Flexibility Cockpit and Process
Variants
35 Lesson: Using Live Process Content
47 Unit 4: BPMN and SAP Workflow Service
49 Lesson: Describing BPMN
57 Lesson: Describing SAP Workflow Service Objects
63 Unit 5: SAP Workflow Service
65 Lesson: Explaining SAP Workflow Service
73 Lesson: Setting up a Workflow Project in SAP Business Application
Studio
79 Lesson: Using the Workflow Editor and the Workflow Context
85 Lesson: Creating User Interfaces for SAP Workflow Service
97 Lesson: Adding User Tasks to the Workflow
101 Lesson: Starting Workflows Using Start Forms
105 Lesson: Adding Gateways to the Workflow
109 Lesson: Adding Service Tasks to the Workflow
113 Lesson: Describing Events and Mail Tasks
117 Lesson: Using REST Clients
129 Unit 6: SAP Business Rules Service
131 Lesson: Explaining SAP Business Rules Service
139 Lesson: Creating a Business Rule
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[email protected]157 Unit 7: SAP Process Visibility Service
159 Lesson: Explaining SAP Process Visibility Service
165 Lesson: Using SAP Process Visibility
191 Unit 8: Appendix
193 Lesson: Getting Further Information
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[email protected]Course Overview
TARGET AUDIENCE
This course is intended for the following audiences:
● Development Consultant
● Technology Consultant
● Business Process Architect
● Business Process Owner/Team Lead/Power User
● Developer
● Solution Architect
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[email protected] UNIT 1 About this Handbook
Lesson 1
Explaining how the Recent Rebranding Displays in this Material 3
UNIT OBJECTIVES
● Explain how the recent rebranding displays in this material
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[email protected] Unit 1
Lesson 1
Explaining how the Recent Rebranding
Displays in this Material
LESSON OBJECTIVES
After completing this lesson, you will be able to:
● Explain how the recent rebranding displays in this material
Rebranding
Rebranding Information
Throughout the text and the figures, rebranding references shall be understood as follows:
All existing SAP Cloud Platform services are/are being renamed with the ‘SAP’ branding. On
the product level, the SAP Cloud Platform services are organized into two suites, renamed to:
SAP Integration Suite and SAP Extension Suite.
Background
SAP Cloud Platform evolves
Our cloud platform is one of the core pillars powering SAP Business Technology Platform
(SAP BTP) and has become a key element within our broader platform offering, rather than a
stand-alone offering. Its strong integration and extension capabilities are now available as
services that run on SAP BTP. These capabilities are now called SAP Integration Suite and
SAP Extension Suite.
Application Development and Integration
Application development and integration capabilities, previously available in SAP Cloud
Platform, are now cloud services that run on SAP BTP – providing users with a cloud
environment to develop, manage, extend, and deliver applications.
Enterprise Application Integration
SAP Integration Suite, an integration platform as a service (iPaaS), enables users to
implement data, application, API, and process integration projects involving any combination
of cloud-resident and on-premise end points.
Application Development and Extensions
SAP Extension Suite services can help you build and enhance your solutions, optimize your
business processes, and create an engaging digital experience. With more than 80 services
available, SAP can help you boost development productivity and efficiency.
SAP Integration Suite and SAP Extension Suite are powering SAP Business Technology
Platform
As a pivotal part of SAP’s Business Technology Platform portfolio, SAP Integration Suite and
SAP Extension Suite are the integration, extension, and innovative building of business
applications with agility, flexibility, and choice, formerly known as SAP Cloud Platform
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Integration and SAP Cloud Platform . It lets customers integrate, extend, and innovate their
data, processes, and apps, and enables partners to bring unlimited innovation to the
ecosystem:
SAP Integration Suite
Provides ready-built integration technology and content for SAP and non-SAP, for cloud
and hybrid architectures, which help our customers to integrate everything, everywhere,
by supporting a wide variety of synergic integration approaches.
SAP Extension Suite
Provides an cohesive set of services and tools to create and run processes and
applications that integrate easily and securely with any SAP system, helping developers
and process experts to be efficient, and to create the best possible digital experiences
across all channels.
Multicloud Readiness
While the SAP Integration & Extension Suites focus on solving dedicated business needs,
the underlying foundation offers a secure, multicloud, future-proof underpinning that
embraces all major hyper-scaler infrastructures and cloud-based, native technologies.
Frequently asked Questions
What is happening with the SAP Cloud Platform brand?
We are removing SAP Cloud Platform as a brand name. However, the technical capabilities of
SAP Cloud Platform will remain as important as ever. Concretely, this means the services
under the former SAP Cloud Platform brand continue to exist, just without “Cloud Platform”
in the name. For example, “SAP Workflow Management” and “SAP Enterprise Messaging."
How does cloud platform align with SAP Business Technology Platform?
As SAP Business Technology Platform has progressed, we have found it better for our
customers to align our integration and extension capabilities to one platform. Our integration
and extension capabilities are key to powering SAP Business Technology Platform (SAP BTP).
These capabilities, along with database and data management, analytics, and intelligent
technologies, are critically important components of our holistic platform that complement
SAP and third-party applications to deliver agile and comprehensive digital transformation in
the cloud.
What happens to our existing customers that are using SAP Cloud Platform?
We are sunsetting SAP Cloud Platform as a brand name; however, the integration and
extension capabilities of SAP Cloud Platform will continue to be available as products and
services under SAP Integration Suite and SAP Extension Suite. The functionality for our
customers will remain unchanged. What customers will notice will be the changes in the
service wherever the brand name “SAP Cloud Platform” is currently being referred to.
What is the impact on SAP Cloud Platform Trial and SAP Cloud Platform Cockpit?
Going forward, the trial will be renamed SAP BTP trial and the cockpit will be renamed SAP
BTP cockpit. There is no change in capabilities or user experience in the trial and the cockpit.
For more information:
● BTP:
https://www.sap.com/products/business-technology-platform.html
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● Application development:
https://www.sap.com/products/application-development-integration.html
● SAP Integration Suite:
● SAP Extension Suite:
● SAP Cloud Platform:
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Note:
This handbook has been re-branded, but that not all figures and screenshots may
display the recent branding.
LESSON SUMMARY
You should now be able to:
● Explain how the recent rebranding displays in this material
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Learning Assessment
1. BTP stands for:
Choose the correct answer.
X A Best Technology Platform
X B Business Technology Performance
X C Business Technology Platform
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Learning Assessment - Answers
1. BTP stands for:
Choose the correct answer.
X A Best Technology Platform
X B Business Technology Performance
X C Business Technology Platform
This is correct.
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Lesson 1
Choosing the Matching SAP Workflow Solution 11
Lesson 2
Describing SAP Workflow Management and Related Components 15
UNIT OBJECTIVES
● Discuss the common challenges of business process execution
● Choose the matching SAP Workflow Solution for your business scenario
● Describe digital process automation capabilities within the SAP Extension Suite
● Describe SAP Workflow Management
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Lesson 1
Choosing the Matching SAP Workflow Solution
LESSON OBJECTIVES
After completing this lesson, you will be able to:
● Discuss the common challenges of business process execution
● Choose the matching SAP Workflow Solution for your business scenario
Why Workflow Management?
Figure 1: Why Workflow Management?
The character of a business process is, that it includes several steps of work to be performed
by several process participants in the correct order and time making use of different sorts of
information. This is a complex task which leads to multiple challenges. These challenges can
be:
● Finding the correct order of tasks to be executed.
● Finding the correct assignees for tasks.
● Storing process related information and making it accessible to other process
participants.
● Facilitating easy communication between process participants.
● Monitoring process execution times and deadlines.
● Ensuring process transparency and accessibility.
● Ensuring process flexibility.
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● Ensuring reliable handling of exceptions.
● Providing process statistics and visibility.
A workflow management system like SAP Workflow Management can solve all of these
challenges. It is especially useful, when a process:
● Contains a number of activities that need to be managed.
● Has more than one person or system responsible for execution of tasks.
● Needs coordination between process participants.
● Is regularly recurring.
● Is standardized.
SAP Workflow Solution Portfolio
Figure 2: SAP Workflow Solution Portfolio
Spanning across the SAP product portfolio, there exists an array of Workflow solutions, each
tailored to specific needs.
The SAP Business Workflow is a workflow engine in SAP S/4HANA and originates in R/3. It
has been adapted and enriched over the years and still covers many business process use
cases in the ERP space. As this solution resides inside a SAP system, it mainly covers
business processes, that do not expand across a big landscape of heterogenous systems.
For these use cases, the solutions covered under SAP Process Orchestration have evolved.
They can be used to orchestrate on-premise processes across systems.
Apart from the core ERP product, many complementary cloud solutions have joined the SAP
product portfolio, each bringing their own workflow solutions with it. In order to facilitate SAP
on its mission to deliver the Intelligent Enterprise, the SAP Workflow, together with related
technologies, was added to the solution portfolio. It offers a single interface for the
development of cross-system and cross-landscape business processes, that can connect and
integrate on-premise and cloud products.
The process modeling solutions allow companies to gain a comprehensive view of their
processes and to manage them holistically.
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