DEVOPS
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Introduction: DevOps at HCL
INTRODUCTION: DEVOPS AT HCL
In the digital economy, every business is a technology company for whom the time-to-market is a key differentiator. Therefore,
application delivery has to counter rapidly evolving business models and diverse technology stacks that need IT systems and
teams to embrace speed and flexibility.
SERVICE OFFERINGS This requires IT organizations to accelerate software delivery by increasing collaboration and automation amongst development,
quality assurance, operations and project management teams. The means to achieve this is by leveraging both DevOps and Agile
methodologies.
OUR SOLUTION Customer and Business Users
CASE STUDIES
Infra & Ops Teams Quality Assurance Application Team Program Management
• Environment Complexity • Environment Instability • Technology diversity • Governance and
• Release scheduling and • Process & Reporting and complexity Reporting
planning 0verheads • Frequent software • Cost and time overruns
• Configuration management • Regulation & Compliance delivery • Transparency and visibility
overheads • Integration & planning
overheads
INTRODUCTION: DEVOPS AT HCL 02
Introduction: DevOps at HCL
INTRODUCTION: DEVOPS AT HCL
DevOps is about eliminating non-value add activities, and automating manual tasks across the software development life cycle
(SDLC) phases. An integrated view of automation across the software, operations, quality, and management processes can
decrease costs and deliver end-to-end IT agility.
SERVICE OFFERINGS To us, the biggest and the most important goal of DevOps and Agile is not automation but improvement in software quality by
testing often and releasing often. HCL Agile and DevOps services brings the agile program management and DevOps approach
together through its ALM Smart solution. This is a mantra that our development teams adopt and follow.
HCL’s core mission is to align run the business and focus on Continuous Delivery across the SDLC; this turns IT business
OUR SOLUTION applications into a lean machine. We have defined 4 core goals to achieve the mission.
• Achieve faster time-to-market by eliminating redundancies and manual activities across SDLC
• Reduce the cost of delivery and deployment through automation
CASE STUDIES • Reduce the costs of business and IT change to the minimum
• Bring innovation from the start-up and online world to the traditional enterprise IT
INTRODUCTION: DEVOPS AT HCL 03
Service offerings
INTRODUCTION: DEVOPS AT HCL
HCL has widespread experience in working with the customers’ business and IT teams. We also have a strong partner ecosystem
of tool developers and platform providers; their charter is to develop best practices, accelerators, and tools in collaboration with
our dedicated DevOps and Agile Centre of Excellence (CoE) Practice.
SERVICE OFFERINGS HCL has a 360-degree view of DevOps and Agile enablement; we help organizations to align their business, applications, and
operations teams through our mature services in DevOps and Agile consulting and delivery. Be it standalone DevOps-Agile
assessment of your current investments or the setting up of a full scale CoE to enable a transformation journey, HCL can take care
of every need.
OUR SOLUTION
Our differentiators are:
CASE STUDIES
Agile and DevOps Maturity Custom DevOps lab on Integrated Reference
consulting, readiness assessments and Automation and the cloud with a tooling and architecture,
and maturity recommendations integration of Managed platform migration
assessment, and road on the existing CI specific problem Services model. development scripts and best
map definition using and CD tool chain areas in DevOps practices
pre-defined investments and Agile current enablement.
accelerators based through HCL’s investment.
on our industry ALM Smart
experience platform and
reusable assets.
SERVICE OFFERINGS 04
Our solution
INTRODUCTION: DEVOPS AT HCL
In our experience with Agile, the foundation of agile adoption in an organization is based on the dimensions of People, Process
and Technology with a strong Organizational Change Management (OCM) approach, supported by the right infrastructure.
Our DevOps and Agile Academy focusses on the “people” aspect. The “process” aspect is covered by our extensive experience
SERVICE OFFERINGS in Kanban, Scrum, XP, Spotify, Scaled agile framework (SAFe), and Disciplined agile delivery (DAD). The “Technology” aspect is
effected by our DevOps Engineering practice, with their focus on automation and the Agile SDLC ways of working.
This unified platform of Agile and DevOps, with their best practices, is driven by HCL’s ALM Smart platform.
HCL’s ALM SmartTM provides an integrated platform that takes care of DevOps Engineering aspects and also seamlessly
OUR SOLUTION
integrates Agile Project Management Methodologies. It provides enhanced planning, measurement, control and reporting of
activities to ensure quality and consistency through automation. This allows us to provide our customers with the following
benefits:
CASE STUDIES • Centralized statistics for real-time project status and reporting
• Seamless integration of DevOps engineering and Agile project management needs
• Automated quality assurance and delivery
• Transparency
• End-to-end mapping, from story to code to operations aspects
• Agile Metrics
• Single-click on boarding of current applications on the platform.
OUR SOLUTION 05
Our solution
INTRODUCTION: DEVOPS AT HCL
ALM Smart
SERVICE OFFERINGS
OUR SOLUTION
Project Management Engineering Excellence
CASE STUDIES Project Management, Tracking Build Automation
Requirements Management Unit Testing
Requirements Management Coverage
Code Management Code Quality
Collaboration Automated Testing
Code Review Deployment
Test Management
Defect Management
Dashboards
OUR SOLUTION 06
Our solution
INTRODUCTION: DEVOPS AT HCL
HCL’s mature model has 3 certified standards in the DevOps and Agile processes that can significantly enhance the experience
of CXOs, Business and IT leadership, product management, developer, tester and operations team in the distributed environment.
SERVICE OFFERINGS
Continuous HCL DevOps Silver HCL DevOps Gold
Integration Process Standard + Standard +
Orchrestration Continuous Validation Continuous Deployment
OUR SOLUTION
HCL DevOps Silver Standard HCL DevOps Gold Standard HCL DevOps Platinum Standard
CASE STUDIES The HCL ALM Smart Silver, Gold, and Platinum Standards provide choices to our customers for the DevOps level they want to
leverage. These models are upgradeable at any time, with a pluggable architecture; the platform enables our customers to adopt
the core engine of ALM Smart while bringing in their own tooling or existing DevOps practices, thereby ensuring there is no lock in.
It leads to:
Centralised Real - Time project Accelerated Simplified
Data status and reporting Development Integrations
Enhanced High Operational
Traceability Quality Transparency
Higher Timely Increased Visibility Greater Customer
Collaboration Delivery Predictability Satisfaction
OUR SOLUTION 07
INTRODUCTION: DEVOPS AT HCL 1 Case studies
HCL achieves 90% reduction in true environment creation and helps transform
business model for a leading wireless provider.
SERVICE OFFERINGS The Client
Our client, a leading telecom provider in North America, wanted to disrupt the wireless
industry by challenging the status quo that needed business and technology
transformation of their IT systems. This required stable and frequent rollout of new
features, and changes to the existing applications.
OUR SOLUTION
Business Benefits
• 90% reduction in true-up environment creation
CASE STUDIES • 50% improvement in environment configuration incidents
• 30% reduction in release times
CASE STUDIES 08
INTRODUCTION: DEVOPS AT HCL 2 Case studies
HCL’s ALM Smart enabled seamless alignment of Agile methodology and DevOps to
deliver upfront time and cost benefits while enabling core operations modernization
program for a leading railroad.
SERVICE OFFERINGS
The Client
Our client, a US leading rail company, undertook an enterprise wide transformation
initiative towards improved time-to-market, improved quality, reduced risk, increased
customer satisfaction, and reduced costs.
OUR SOLUTION
Business Benefits
• 20% reduction in effort due to effective management of release trains in delivery
• Improved clarity and metrics driven Program and Project views
CASE STUDIES • 25% reduction in code quality issues, design and architectural gaps identified earlier
in the cycle
• Improved resiliency of Infrastructure that built confidence
CASE STUDIES 09
INTRODUCTION: DEVOPS AT HCL 3 Case studies
HCL delivers 30% reduction in effort through DevOps by automating build and
deployment process for a leading pharmaceutical company.
SERVICE OFFERINGS
The Client
The client is a large pharmaceutical company in
Europe with an aim to roll out mobility
OUR SOLUTION applications (iOS, Android and hybrid) to their
end customers in a factory mode. The customer
wanted to adopt DevOps principles to achieve
agility in the way these applications were built,
tested, deployed, and rolled out.
CASE STUDIES
Business Benefits
• HCL created a mobility factory and adopted DevOps principles and automation
approaches to meet the customer objectives
• 30% reduction in effort for build and deployments
• Faster and frequent releases. 1 per quarter to twice a month; 10% reduction in
rework due to standardized requirements planning
CASE STUDIES 10
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