OceanStor 2000, 5000, and 6000 V3 Series

V300R006

Parts Replacement

Issue 20
Date 2024-04-25

HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2024. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.

Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees
or representations of any kind, either express or implied.

The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China

Website: https://e.huawei.com

Issue 20 (2024-04-25) Copyright © Huawei Technologies Co., Ltd. i

Security Declaration
Product Lifecycle
Huawei's regulations on product lifecycle are subject to the Product End of Life Policy. For details about
this policy, visit the following web page:
https://support.huawei.com/ecolumnsweb/en/warranty-policy

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Huawei's regulations on product vulnerability management are subject to the Vul. Response Process. For
details about this process, visit the following web page:
https://www.huawei.com/en/psirt/vul-response-process
For vulnerability information, enterprise customers can visit the following web page:
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Preconfigured Digital Certificate

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Preconfigured Digital Certificates on Huawei Devices. For details about this document, visit the following
web page:
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Lifecycle of Product Documentation

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details about this policy, visit the following web page:
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Issue 20 (2024-04-25) Copyright © Huawei Technologies Co., Ltd. ii

OceanStor 2000, 5000, and 6000 V3 Series
Parts Replacement About This Document

About This Document

Introduction
This document describes the procedure for replacing the parts of OceanStor 2200
V3/2600 V3/5300 V3/5500 V3/5600 V3/5800 V3/6800 V3 storage system in terms
of safety operations, preparations, and precautions.

Intended Audience
This document is intended for all audience.

Symbol Conventions
The symbols that may be found in this document are defined as follows.

Symbol Description

Indicates a hazard with a high level of risk which,

if not avoided, will result in death or serious
injury.

Indicates a hazard with a medium level of risk

which, if not avoided, could result in death or
serious injury.

Indicates a hazard with a low level of risk which,

if not avoided, could result in minor or moderate
injury.

Indicates a potentially hazardous situation which,

if not avoided, could result in equipment damage,
data loss, performance deterioration, or
unanticipated results.
NOTICE is used to address practices not related to
personal injury.

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OceanStor 2000, 5000, and 6000 V3 Series
Parts Replacement About This Document

Symbol Description

Supplements the important information in the

main text.
NOTE is used to address information not related
to personal injury, equipment damage, and
environment deterioration.

Change History
Changes between document issues are cumulative. The latest document issue
contains all the changes made in earlier issues.

Issue 20 (2024-04-25)
This is the twentieth release.
Optimized some description.

Issue 19 (2023-03-17)
This is the nineteenth release.
Added precautions in the section "Replacing a BBU".

Issue 18 (2021-07-10)
This is the eighteenth release.
Added chapter "Parts Replacement/Removal Description".

Issue 17 (2021-01-30)
This is the seventeenth release.
Optimized some description.

Issue 16 (2020-09-15)
This is the sixteenth release.
Optimized some description.

Issue 15 (2020-04-10)
This is the fifteenth release.
Optimized some description.

Issue 14 (2019-09-30)
This is the fourteenth release.

Issue 20 (2024-04-25) Copyright © Huawei Technologies Co., Ltd. iv

OceanStor 2000, 5000, and 6000 V3 Series
Parts Replacement About This Document

Modified the document name and applicable product models.

Optimized some description.

Issue 13 (2019-08-20)
This is the thirteenth release.

Added supported quorum server models.

Updated CRUs and FRUs.

Issue 12 (2019-06-30)
This is the twelfth release.

Added the section "How to Access Parts Replacement Multimedia".

Optimized some description.

Issue 11 (2019-05-15)
This is the eleventh release.

Optimized some description.

Issue 10 (2019-03-30)
This is the tenth release.

Optimized some description.

Issue 09 (2019-01-25)
This issue is the ninth official release.

Added the method of replacing a coin battery in the section Replacing a

Controller.

Updated the parts of a quorum server that can be replaced and the procedure for
replacing those parts.

Issue 08 (2018-12-06)
This issue is the eighth official release.

Optimized the document structure based on the replacement methods of CRUs

and FRUs.

Updated operations related to SmartKit.

Issue 07 (2018-07-30)
This is the seventh release.

Optimized some description.

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OceanStor 2000, 5000, and 6000 V3 Series
Parts Replacement About This Document

Issue 06 (2018-05-09)
This issue is the sixth official release.
Updated SmartKit operations in Using SmartKit for Parts Replacement
(Recommended).

Issue 05 (2018-01-30)
This issue is the fifth official release.
Modifies the applicable product versions in the replacing quorum server procedure.

Issue 04 (2017-11-30)
This issue is the fourth official release.
Optimized the description in the documentation.

Issue 03 (2017-08-30)
This issue is the third official release.
Rectified some description of replacing a controller.

Issue 02 (2017-06-01)
This issue is the second official release.
Added the procedure for removing/inserting the power cables.

Issue 01 (2017-02-28)
This issue is the first official release.

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OceanStor 2000, 5000, and 6000 V3 Series
Parts Replacement Contents

Contents

About This Document............................................................................................................... iii

1 Parts Replacement/Removal Description.......................................................................... 1
2 Safety Operation Guide......................................................................................................... 2
2.1 Alarm and Safety Symbols................................................................................................................................................... 2
2.2 Safety Precautions for ESD Protection............................................................................................................................. 3
2.3 Safety Precautions for Laser Protection...........................................................................................................................3
2.4 Safety Precautions for Using Fibers.................................................................................................................................. 4
2.5 Safety Precautions for Using Power Cables (Applicable to Japan)........................................................................ 5
2.6 Safety Precautions for Short Circuit Protection............................................................................................................ 5
2.7 Safety Precautions for Operating Equipment................................................................................................................ 5
2.8 Safety Precautions for Condensation Prevention......................................................................................................... 6

3 Preparations Before Parts Replacement............................................................................ 7

3.1 Requirements for Maintenance Personnel..................................................................................................................... 7
3.2 Tools and Instruments........................................................................................................................................................... 8
3.3 IDs of Spare Parts.................................................................................................................................................................... 9

4 Distinguishing CRUs and FRUs........................................................................................... 10

5 How to Access Parts Replacement Multimedia............................................................. 12
6 Replacing CRUs...................................................................................................................... 14
6.1 Installing and Using SmartKit...........................................................................................................................................14
6.1.1 Installing SmartKit............................................................................................................................................................ 14
6.1.2 Checking System Status.................................................................................................................................................. 17
6.1.3 Replacing a CRU................................................................................................................................................................ 23
6.2 Replacing a Power Module................................................................................................................................................ 29
6.2.1 Replacing a Power Module (for 2 U 2000 V3 Series)........................................................................................... 29
6.2.2 Replacing a Power Module (for 2 U 5000 V3 Series)........................................................................................... 35
6.2.3 Replacing a Power Module (for 3 U 5000 V3 Series)........................................................................................... 42
6.2.4 Replacing a Power Module (for 6 U 6000 V3 Series)........................................................................................... 48
6.2.5 Replacing a Power Module (Disk Enclosure)...........................................................................................................54
6.2.6 Replacing a Power Module (High-Density Disk Enclosure)................................................................................62
6.3 Replacing a BBU.................................................................................................................................................................... 67
6.3.1 Replacing a BBU (for 2 U 5000 V3 Series)............................................................................................................... 67

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6.3.2 Replacing a BBU (for 3 U 5000 V3 Series)............................................................................................................... 73

6.3.3 Replacing a BBU (for 6 U 6000 V3 Series)............................................................................................................... 77
6.4 Replacing a Fan Module..................................................................................................................................................... 81
6.4.1 Replacing a Fan Module (for 3 U 5000 V3 Series)................................................................................................ 81
6.4.2 Replacing a Fan Module (for 6 U 6000 V3 Series)................................................................................................ 85
6.4.3 Replacing a Fan Module (Disk Enclosure)................................................................................................................ 89
6.4.4 Replacing a Fan Module (for a High-Density Disk Enclosure).......................................................................... 93
6.5 Replacing a Disk.................................................................................................................................................................... 97
6.5.1 Replacing a Disk Module (for a High-Density Disk Enclosure).........................................................................97
6.5.2 Replacing a Disk Module (12-Slot)...........................................................................................................................101
6.5.3 Replacing a Disk Module (24-Slot)...........................................................................................................................105
6.5.4 Replacing a Disk Module (25-Slot)...........................................................................................................................109
6.6 Replacing an Expansion Module................................................................................................................................... 113
6.6.1 Replacing an Expansion Module (Disk Enclosure).............................................................................................. 113
6.6.2 Replacing an Expansion Module (for a High-Density Disk Enclosure)........................................................ 117
6.7 Replacing an Optical Module......................................................................................................................................... 121
6.8 Replacing an Optical Module (for 8 Gbit/s Fibre Channel Interface Module (Eight Ports)/16 Gbit/s
Fibre Channel Interface Module (Eight Ports))............................................................................................................... 124
6.9 Running/Alarm Indicators on Power Modules, BBUs, and Fan Modules........................................................ 128

7 Replacing FRUs.................................................................................................................... 135

7.1 Installing and Using SmartKit........................................................................................................................................ 135
7.1.1 Installing SmartKit.......................................................................................................................................................... 135
7.1.2 Checking System Status................................................................................................................................................ 139
7.1.3 Replacing an FRU............................................................................................................................................................ 144
7.2 Replacing the Parts of a Disk Enclosure..................................................................................................................... 150
7.2.1 Replacing a System Subrack (Disk Enclosure)...................................................................................................... 150
7.2.2 Replacing a System Subrack (for a High-Density Disk Enclosure)................................................................ 155
7.3 Replacing the Parts of a Controller Enclosure.......................................................................................................... 162
7.3.1 Replacing a System Subrack (for 2 U 2000 V3 Series)...................................................................................... 162
7.3.2 Replacing a System Subrack (for 2 U 5000 V3 Series)...................................................................................... 168
7.3.3 Replacing a System Subrack (for 3 U 5000 V3 Series)...................................................................................... 172
7.3.4 Replacing a System Subrack (for 6 U 6000 V3 Series)...................................................................................... 176
7.4 Replacing a Controller (Button Cells Included)....................................................................................................... 183
7.4.1 Replacing a Controller (for 2 U 2000 V3 Series, Backup Power Module Included).................................183
7.4.2 Replacing a Controller (for 2 U 5000 V3 Series)..................................................................................................189
7.4.3 Replacing a Controller (for 3 U 5000 V3 Series)..................................................................................................196
7.4.4 Replacing a Controller (for 6 U 6000 V3 Series)..................................................................................................204
7.5 Replacing a Cable............................................................................................................................................................... 211
7.5.1 Replacing an MPO-4*DLC Optical Fiber (for 8 Gbit/s Fibre Channel Interface Module (Eight
Ports)/16 Gbit/s Fibre Channel Interface Module (Eight Ports)).............................................................................. 211
7.5.2 Replacing a Mini SAS HD Cable................................................................................................................................. 214
7.5.3 Replacing a Cable........................................................................................................................................................... 217
7.6 Replacing an Interface Module......................................................................................................................................220

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7.7 Replacing an 8 Gbit/s Fibre Channel Interface Module (Eight Ports)/16 Gbit/s Fibre Channel Interface
Module (Eight Ports)................................................................................................................................................................ 226
7.8 Replacing a Management Module............................................................................................................................... 232
7.8.1 Replacing a Management Module (for 3 U 5000 V3 Series).......................................................................... 232
7.8.2 Replacing a Management Module (for 6 U 6000 V3 Series).......................................................................... 236
7.9 Replacing a Data Switch.................................................................................................................................................. 240
7.10 Replacing the Parts of a Quorum Server................................................................................................................. 243
7.10.1 Replacing an AC Power Module.............................................................................................................................. 244
7.10.1.1 Replacing an AC Power Module (Applicable to 1288H V5 and RH1288 V3).......................................244
7.10.1.2 Replacing an AC Power Module (Applicable to 2280).................................................................................247
7.10.2 Replacing a Disk Module........................................................................................................................................... 251
7.10.3 Replacing a Quorum Server...................................................................................................................................... 254

A FAQs....................................................................................................................................... 257
A.1 How Can I Identify Host Services Running on the System Subrack?............................................................... 257
A.2 How Can I Deal with Free Disks After Replacing Disks and System Subracks?........................................... 258
A.3 How Can I Deal with Disks of Which IDs Are "--" If I Continue to Replace Disks After Replacing
System Subracks?...................................................................................................................................................................... 261

B How to Obtain Help........................................................................................................... 264

B.1 Preparations for Contacting Huawei........................................................................................................................... 264
B.1.1 Collecting Troubleshooting Information................................................................................................................. 264
B.1.2 Making Debugging Preparations............................................................................................................................... 264
B.2 How to Use the Document............................................................................................................................................. 265
B.3 How to Obtain Help from Website.............................................................................................................................. 265
B.4 Ways to Contact Huawei................................................................................................................................................. 265

C Glossary................................................................................................................................. 266
D Acronyms and Abbreviations........................................................................................... 267

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OceanStor 2000, 5000, and 6000 V3 Series
Parts Replacement 1 Parts Replacement/Removal Description

1 Parts Replacement/Removal Description

● The storage system supports the independent replacement of disks (non-

system disks), controllers, interface modules, power modules, system
subracks, and BBUs.
● The storage system does not support the independent replacement of
memory, system disks, and button cells, but it does support the independent
removal of memory, system disks, and button cells. The storage system does
not support the independent replacement or removal of CPUs. You can only
replace CPUs, memory, system disks, and button cells by replacing the
controllers where the CPUs, memory, system disks, and button cells reside.

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OceanStor 2000, 5000, and 6000 V3 Series
Parts Replacement 2 Safety Operation Guide

2 Safety Operation Guide

This chapter provides guidelines for safety operations during activities such as
installation, maintenance, and troubleshooting. The guidelines consist of safety
regulations for both personnel and equipment. You must follow these guidelines
to avoid personal injury and equipment damage.
2.1 Alarm and Safety Symbols
2.2 Safety Precautions for ESD Protection
2.3 Safety Precautions for Laser Protection
2.4 Safety Precautions for Using Fibers
2.5 Safety Precautions for Using Power Cables (Applicable to Japan)
2.6 Safety Precautions for Short Circuit Protection
2.7 Safety Precautions for Operating Equipment
2.8 Safety Precautions for Condensation Prevention

2.1 Alarm and Safety Symbols

When installing or maintaining equipment, follow the precautions indicated by
alarm and safety symbols to prevent personal injury and equipment damage.
Table 2-1 lists the alarm and safety symbols labeled on equipment.

Table 2-1 Alarm and safety symbols labeled on equipment

Symbol Description

ESD Protection Symbol

Indicates that you must wear an electrostatic discharge
(ESD) wrist strap or glove to avoid personal injury and
equipment damage caused by electrostatic discharge.

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OceanStor 2000, 5000, and 6000 V3 Series
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Symbol Description

Cabinet Grounding Symbol

Indicates the position of a grounding point.

Disk Swap and Install Warning Symbol

Indicates that you should be cautious when you swap,
install, or pull out a disk.

2.2 Safety Precautions for ESD Protection

When installing or maintaining the equipment, follow the ESD safety precautions
to prevent personal injury and equipment damage.

indicates an electrostatic sensitive area. To prevent personal injury and

equipment damage when operating equipment in this area, wear an ESD wrist
strap, ESD clothing, or ESD gloves. Note the following:

● Do not wear an ESD wrist strap when powering on the equipment to prevent
an electric shock.
● Do not touch devices with bare hands to prevent damage to the electrostatic
sensitive devices (ESSDs) on the circuit boards.
● The electronic line is prone to electrostatic damage. Wear an ESD wrist strap,
ESD gloves, and ESD clothing when handling disks, especially bare disks. Hold
a disk by its edge.
● Since an ESD wrist strap only prevents static electricity from the body, the ESD
clothing is required to prevent static electricity from clothes.
● Before installing or replacing devices, wear an ESD wrist strap, ESD gloves,
and ESD clothing to protect you and the equipment from static electricity.
● Use special ESD bags to carry or transport device components.

2.3 Safety Precautions for Laser Protection

When installing or maintaining equipment, follow the laser safety precautions to
ensure the safety of personnel and equipment.

Laser safety risks include:

● Personal injury
● Equipment damage

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OceanStor 2000, 5000, and 6000 V3 Series
Parts Replacement 2 Safety Operation Guide

Personal Injury

DANGER

The laser emitted by an optical module is an invisible infrared ray, which may
cause permanent eye injury. Do not look into the optical module during device
maintenance.

Equipment Damage
To prevent equipment damage when you handle the equipment, follow these
precautions:

● When not in use, the optical interfaces on the equipment and fiber connectors
on fiber jumpers must be covered with dust-proof caps.
● After removing a fiber jumper that connects to an optical interface on the
equipment, cover the optical interface and the fiber jumper connector with
dust-proof caps.
● When performing a hardware loopback test by connecting a fiber jumper to
an optical interface, add an attenuator to prevent the risk of damage to the
optical module caused by excessively strong optical power.
● When using the Optical Time Domain Reflectometer (OTDR), disconnect the
fiber jumper between the peer equipment and the local equipment to avoid
damage to the optical module caused by excessively strong optical power.
● Unless necessary, do not remove or insert the modules connecting to fibers.

2.4 Safety Precautions for Using Fibers

Use fibers in a safe and correct manner to ensure proper operation of the
equipment and prevent personal injury and equipment damage.

DANGER

The laser beam on an optical interface board or from a fiber may cause eye injury.
Do not look into optical interfaces or fiber connectors during installation and
maintenance.

Cleaning Fiber Connectors and Optical Interfaces

Use special cleaning tools and materials to clean fiber connectors and optical
interfaces. Common tools and materials are as follows:

● Special cleaning solvent (Isoamylol is preferred, propyl alcohol is the next

option, however ethanol and formalin are forbidden.)
● Non-woven lens tissue
● Dedicated compressed gas

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OceanStor 2000, 5000, and 6000 V3 Series
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● Cotton stick (medical or long fiber cotton)

● Special cleaning roll (used with the preceding special cleaning solvent)
● Magnifier for optical connectors

Replacing Fibers
Use dust-proof caps to cap the connectors of the fibers that are not in use.

2.5 Safety Precautions for Using Power Cables

(Applicable to Japan)
Using power cables safely and correctly can prevent personal injury and ensure
proper device running.

2.6 Safety Precautions for Short Circuit Protection

When installing or maintaining equipment, follow the regulations on operating
tools to avoid short circuits.

NOTICE

● Do not place tools on air intake boards of cabinets. Otherwise, a short circuit
may occur.
● Do not drop screws into a cabinet or the equipment. Otherwise, a short circuit
may occur.

2.7 Safety Precautions for Operating Equipment

When installing and maintaining devices, follow the electrical safety precautions
to prevent personal injury and equipment damage.

Power-on and Power-off

DANGER

● Before checking device installation and cable connections, ensure that the
system power supply is switched off. Otherwise, incorrect or loose cable
connections may result in personal injury or equipment damage.
● Do not wear an ESD wrist strap when powering on the equipment to prevent
an electric shock.

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OceanStor 2000, 5000, and 6000 V3 Series
Parts Replacement 2 Safety Operation Guide

● Do not remove or insert cables and field replaceable units (FRUs) during a
system startup. Otherwise, data loss may occur.
● After you switch off the power supply, wait at least one minute before
switching it back on.
● To avoid disk damage and data loss, do not switch the power supply off while
any disk running indicators are still blinking.

Troubleshooting

DANGER

● Do not touch the connectors of power cables or communication cables.

Otherwise, an electric shock may occur.
● Do not touch devices with bare hands in electrostatic sensitive areas. Wear an
ESD wrist strap, ESD gloves, or ESD clothing to prevent personal injury and
equipment damage.

When you perform troubleshooting, follow these precautions:

● Do not perform troubleshooting during a thunderstorm.
● Ensure that power cables are intact and the grounding measures are safe and
effective.
● Keep the troubleshooting area clean and dry.

2.8 Safety Precautions for Condensation Prevention

Before installing the equipment, ensure that no condensation is on the equipment.
Otherwise, the equipment may fail to be powered on.
If the indoor and outdoor temperature difference is 15°C or more, wait eight hours
after moving devices to the equipment room and before installing them.

NOTE

If the temperature difference cannot be determined, wait one night after moving devices to
the equipment room and then install them.

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OceanStor 2000, 5000, and 6000 V3 Series
Parts Replacement 3 Preparations Before Parts Replacement

3 Preparations Before Parts Replacement

This chapter describes preparations required before parts replacement, including

requirements for maintenance personnel as well as tools and instruments that
need to be prepared.
3.1 Requirements for Maintenance Personnel
3.2 Tools and Instruments
3.3 IDs of Spare Parts

3.1 Requirements for Maintenance Personnel

This section describes the professional techniques and knowledge, basic
operations, test instruments, as well as networking and device information that
maintenance personnel must master.

Professional Techniques and Knowledge

The maintenance personnel must have an understanding of:

● Storage technologies such as RAID, network attached storage (NAS), direct

attached storage (DAS), and storage area network (SAN)
● Ethernet technologies
● TCP and IP protocols

Basic Operations
The maintenance personnel must know how to operate:

● Storage devices
● Various application servers
● Data transfer devices, such as routers

Test Instruments
The maintenance personnel must know how to use:

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OceanStor 2000, 5000, and 6000 V3 Series
Parts Replacement 3 Preparations Before Parts Replacement

● Optical power meter

● Network cable tester
● Multimeter

Networking Information
The maintenance personnel must know:

● Common networks of storage systems

● Networks at maintenance sites
● Device running status at maintenance sites

Device Information
The maintenance personnel must collect and save:

● Alarms of devices
● Logs of devices
● Preventive maintenance information

3.2 Tools and Instruments

This section describes tools and instruments required for parts replacement.

Table 3-1 lists the tools and instruments required for parts replacement.

Table 3-1 Tools and instruments required for parts replacement

Tool and Instrument Used To

Optical power meter Measure optical power.

Optical fiber jumper Replace faulty fiber jumpers.

Fiber binding straps Bind faulty fiber jumpers.

Network cable Replace faulty network cables.

Network cable tester Test the connection of network cables.

Multimeter Test electrical parameters.

ESD wrist strap Protect ESSDs from the static

electricity of users.

ESD bag Protect ESSDs from static electricity.

ESD gloves Protect ESSDs from the static

electricity of users.

ESD clothes Protect ESSDs from the static

electricity of users.

Phillips screwdriver Loosen or tighten screws on devices.

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OceanStor 2000, 5000, and 6000 V3 Series
Parts Replacement 3 Preparations Before Parts Replacement

Tool and Instrument Used To

Labels Mark devices or cables.

Diagonal pliers Remove binding straps or cable ties.

3.3 IDs of Spare Parts

Before replacing a component, verify that the spare part of the component is
correct.
1. On the alarm page of DeviceManager, view details to obtain the spare part ID
of the component to be replaced. Alternatively, you can obtain the spare part
ID by viewing the paper label on the component to be replaced.
NOTE

On the paper label of a component, the entire code starts with 21 and the spare part
ID ranges from the third character to tenth character of the entire code. For example,
if the code on the paper label is 210235G75BZ0D3000027, the spare part ID is
0235G75B.
2. Use the Spare Parts Query tool (https://info.support.huawei.com/storage/
spareparts/#/home) to query the IDs of the spare parts that can be used to
replace the component. On the By BOM Number tab page, type the ID of the
faulty component to search for the spare parts that can be used for
replacement.

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OceanStor 2000, 5000, and 6000 V3 Series
Parts Replacement 4 Distinguishing CRUs and FRUs

4 Distinguishing CRUs and FRUs

This chapter describes how to distinguish customer replaceable units (CRUs) and
field replaceable units (FRUs).

CRUs
CRUs are components that customers can replace at the deployment site by
referring to the operation guides of CRUs.

● Operators: customers
● Replaceable modules: power modules, BBU modules, fan modules, disk
modules, expansion modules, and optical modules

NOTICE

Customers are allowed to replace CRUs, but are prohibited from replacing other
components, due to the risk of personal injury and device damage.

FRUs
FRUs are components that engineers can replace at the deployment site by
referring to the operation guides of FRUs.

● Operators: Huawei technical support engineers and maintenance engineers as

well as technical support engineers and maintenance engineers certified by
Huawei
● Replaceable modules: controllers, interface modules, system subracks,
management modules, data switches, cables, and quorum servers

NOTICE

To effectively check software and hardware status and ensure the successful
replacement of an FRU, use the FRU replacement tool of OceanStor SmartKit to
guide you through the replacement.

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OceanStor 2000, 5000, and 6000 V3 Series
Parts Replacement 4 Distinguishing CRUs and FRUs

FRU and CRU List

Table 4-1 lists FRUs and CRUs.

Table 4-1 FRUs and CRUs

FRU CRU

Controller Power module

Interface module BBU

System subrack Fan module

Management module Disk module

Data switch Expansion module

Cable Optical module

Quorum Server -

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OceanStor 2000, 5000, and 6000 V3 Series
Parts Replacement 5 How to Access Parts Replacement Multimedia

5 How to Access Parts Replacement

Multimedia

Parts replacement multimedia provides a dynamic display of the parts

replacement procedure. You can access the multimedia as follows:
1. Access https://support.huawei.com/enterprise/en/multimedia/enterprise-
Storage on the browser. Choose the corresponding product model and select
Troubleshooting, as shown in Figure 5-1.

Figure 5-1 Selecting a product and scenario

2. Select the parts replacement multimedia, as shown in Figure 5-2.

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Figure 5-2 Selecting the parts replacement multimedia

3. In Contents, select the video you want to watch, as shown in Figure 5-3.

Figure 5-3 Selecting a video

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6 Replacing CRUs

This chapter describes how to replace CRUs.

NOTE

You can refer to the parts replacement multimedia for a dynamic view of the replacement
procedure. For details, see 5 How to Access Parts Replacement Multimedia.

6.1 Installing and Using SmartKit

6.2 Replacing a Power Module
6.3 Replacing a BBU
6.4 Replacing a Fan Module
6.5 Replacing a Disk
6.6 Replacing an Expansion Module
6.7 Replacing an Optical Module
6.8 Replacing an Optical Module (for 8 Gbit/s Fibre Channel Interface Module
(Eight Ports)/16 Gbit/s Fibre Channel Interface Module (Eight Ports))
6.9 Running/Alarm Indicators on Power Modules, BBUs, and Fan Modules

6.1 Installing and Using SmartKit

SmartKit (formerly named Toolkit) is a serviceability tool developed by Huawei. It
helps technical service engineers and maintenance engineers manage and
maintain devices.

6.1.1 Installing SmartKit

This section describes how to install SmartKit and desired tool packages on your
maintenance terminal.

Prerequisite
● Requirements for software installation environments

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Being installed on external maintenance terminals, SmartKit has the following

requirements for software installation environments, as listed in Table 6-1.

Table 6-1 Requirements for software installation environments

Configuration Item Requirement Description

Supported operating ● Windows XP 32-bit The following tools

systems ● Windows 7 32-bit that use private
protocols do not
● Windows Server support 64-bit
2003 32-bit operating systems:
● Windows Server ● Default
2008 32-bit Management IP
● Windows 7 64-bit Address
● Windows Server Modification Tool
2003 64-bit ● Unified Storage
● Windows Server Deployment
2008 64-bit You are advised not to
● Windows Server use Windows Server
2012 64-bit 2003 if the DHCP
protocol deployment
● Windows Server tool is used.
2016 64-bit
Microsoft officially
● Windows 10 64-bit ceased its support for
Windows Server 2003
operating system from
July 14, 2015.
Meanwhile, Windows
Server 2003 is not
compatible with JRE
1.7.0.80. Therefore, this
operating system is not
recommended.

Recommended Java JRE 1.7.0.80 32-bit The software package

runtime environment contains the JRE.
(JRE) version Run the OceanStor
SmartKit on 32-bit and
64-bit operating
systems using 32-bit
JRE.
Some of the earlier
operating system
versions do not support
JRE 1.7.0.80. Upgrade
your operating system
to the latest version
before using it.

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Configuration Item Requirement Description

CPU Dual-core 2.4 GHz or If SmartKit is installed

higher on a VM, the CPU of
the VM must be at
least 2.4 GHz.

Memory 400 MB or more free If SmartKit is installed

memory on a VM, the memory
of the VM must be at
least 400 MB.

Disk space Larger than 2 GB for -

the remaining space of
the disk on which the
OceanStor SmartKit
resides

Screen resolution 1024 x 768 or above -

Supported browsers Internet Explorer: IE 7, Used when you view

IE 8, IE 9, and IE 10 maintenance reports.

Max. number of 256 -

managed devices

Installation Only support for letters, SmartKit needs to use

requirement digits, underscores, and 7z (compression
single blank spaces in software). The
the installation path compression software
only supports
directories containing
letters, digits,
underscores, and
spaces. Therefore, the
installation path of
SmartKit must contain
only letters, digits,
underscores, and single
blank spaces.

● Requirements for networks

The maintenance terminal where SmartKit is installed must be correctly
connected to the management network ports of storage systems.

Procedure
Step 1 Download SmartKit.
NOTE

If the maintenance terminal cannot access the Internet, you need to use another terminal
that can access the Internet to download the SmartKit installation package. Then copy
the package to the maintenance terminal.

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● If you are an enterprise user:

a. Use the maintenance terminal to log in to https://support.huawei.com/
enterprise and Choose Tools > SmartKit.
b. Select the latest version.
c. In the Version and Patch Software area, select and download the
software you need.
● If you are a carrier user:
a. Use the maintenance terminal to log in to https://support.huawei.com.
In the search box on the home page, type SmartKit and choose the
associated SmartKit path from the drop-down list.
b. On the search result page, click the Software tab.
c. On the Software tab page, click the latest version.
The page for downloading the software is displayed.
d. In the Software area, download the software you need.
Step 2 Install SmartKit.
1. On the maintenance terminal, run the SmartKit installation package and
follow the instructions provided by the installation wizard to install SmartKit.
After the installation is complete, SmartKit will automatically start.
2. Type your support website account as prompted to activate SmartKit and read
safety precautions.

NOTE

● You can apply for an account of the support website at https://support.huawei.com.

● You have 180 days to use an account after it is activated. If there are only 45 days or
fewer days left, you will be reminded of activating the tool again. If the tool is not
activated after 180 days, you only have permissions of a Visitor.

----End

6.1.2 Checking System Status

This section describes how to check system status and ensure that the status of all
components you do not intend to replace is normal.

Procedure
Step 1 Run SmartKit.
Step 2 Choose Home > Storage > Routine Maintenance > Health Check.

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NOTE

● OceanStor SmartKit users are grouped into Huawei engineers, Channel partner
engineers, Customers, and Visitors based on user permissions. You can log in to the
Inspection tool using one of the preceding roles.
● Visitors users do not have corresponding accounts. When you log in to OceanStor
SmartKit, on the tool activation page that is displayed, select Not activate and go to
the SmartKit GUI. Then you can use the tool as a Visitor.
● If you log in to OceanStor SmartKit as a Visitor, you have only 15 days for trial use. You
cannot use the tool after the trial period expires.
● The following uses Huawei engineers as an example.

Step 3 On the Health Check page, perform a health check in the sequence of Device
Selection, Inspection, Information Collection, and then Disk Health Analysis, as
shown in Figure 6-1.

Figure 6-1 Health check sequence

Step 4 Click Device Selection. The Select Devices page is displayed, as shown in Figure
6-2.

Figure 6-2 Selecting devices

Step 5 (Optional) Add devices.

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NOTE

If no devices are available in the device list, add devices.

1. Click Add Device.

The Basic Information window is displayed, as shown in Figure 6-3.

Figure 6-3 Add Device Step 2-1: Basic Information

2. Enter basic information, including the IP address and proxy. In the Add Policy
and Select Proxy areas, select Specify IP Address (add a device by the IP
address) and No Proxy, respectively.
3. Click Next.
The Configure Information window is displayed, as shown in Figure 6-4.

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Figure 6-4 Add Device Step 2-2: Configure Information

4. Enter configurations, including the user name, password, and port of the
device. In the Login Information area, enter the Username, Password, and
Port of the device to be added. The default value of Port is 22.
NOTE

– The default user name and password of the storage system are admin and
Admin@storage respectively.
– Run show system server_port server_name=SSH to check whether the SSH port
ID is 22. If the port ID is not 22, run change system server_port
server_name=SSH port_num=22 to change it to 22.
5. Click Finish.
The newly added device is displayed in the device list.

NOTE

● When a device is added for the first time or a device certificate is not trusted, a message
is displayed indicating that the connection is not trusted.
● When an SSH server is added for the first time or the fingerprint of an SSH server
changes, a message is displayed asking whether you want to continue to register the
SSH server.

Step 6 Click OK, go back to the Health Check page, and click Inspection, as shown in
Figure 6-5.

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Figure 6-5 Inspection

Step 7 On the Select Check Items page, select check items, as shown in Figure 6-6. Then
click Next.

Figure 6-6 Inspection Wizard Step Inspection-1: Select Check Items

Step 8 On the Start Inspection page, view the inspection progress, as shown in Figure
6-7.

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Figure 6-7 Inspection Wizard Step Inspection-2: Start Inspection

● Open the result directory: It links to the path that saves inspection reports.
The default path is My Documents.
● View the report: It links to an .html file that contains details about
inspection results. The file is also compressed and saved to the path of
inspection reports.
Step 9 When the progress is 100%, click Finish and go back to the Health Check page,
as shown in Figure 6-8.

Figure 6-8 Health check

Step 10 (Optional) Perform Information Collection and Disk Health Analysis based on
your service requirements. The health check is complete.
NOTE

If there are items that fail the inspection, rectify the faults based on the suggestions listed
in the inspection result report.

----End

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6.1.3 Replacing a CRU

This section describes how to use the CRU replacement tool to replace parts.

Context
CRUs are components that users can replace at the deployment site by referring to
the operation guide.

NOTE

This section uses an optical module as an example.

Operators: customers

NOTICE

● Customers are allowed to replace CRUs, but are prohibited from replacing other
components to prevent personal injury and device damage.
● Before replacing a CRU, carefully read the instructions on how to use the CRU
replacement tool.

Procedure
Step 1 Optional: Download the CRU Replacement tool package. If the CRU
Replacement tool package has been downloaded, go to Step 2.
NOTE

● If the maintenance terminal cannot access the Internet, use another terminal that can
access the Internet to download [Tool package] CRU Replacement and copy it to the
maintenance terminal.
● You can also export the function package from another SmartKit environment and copy
it to the maintenance terminal. For details, see section Function Export in the SmartKit
User Guide.
● If you are an enterprise user:
a. Use the maintenance terminal to log in to https://support.huawei.com/
enterprise and Choose Tools > SmartKit.
b. Select the latest version.
c. In the Version and Patch Software area, download the software [Tool
package] CRU Replacement you need.
● If you are a carrier user:
a. Use the maintenance terminal to log in to https://support.huawei.com.
In the search box on the home page, type SmartKit and choose the
associated SmartKit path from the drop-down list.
b. On the search result page, click the Software tab.
c. On the Software tab page, click the SmartKit version that you want to
download. The page for downloading the software is displayed.
d. In the Software area, download the software [Tool package] CRU
Replacement you need.

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Step 2 Run SmartKit.

Step 3 Optional: Install the CRU Replacement tool package. If the CRU Replacement
tool package has been installed, go to Step 4.
1. On SmartKit, click Function Management.
2. In the function pane, click Import and select the CRU Replacement tool
package for import and installation.

NOTE

For details about how to install the CRU Replacement tool package in offline mode, see
section Function Export in the SmartKit User Guide.

Step 4 Return to the SmartKit home page and choose Storage > Parts Replacement >
More > Parts Replacement (CRU). The Parts Replacement (CRU) page is
displayed.

Step 5 In the function pane, click Parts Replacement (CRU).

The Select Device dialog box is displayed.

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Figure 6-9 Selecting a device

Step 6 In the device list, select the device whose parts you want to replace and click OK.
NOTE

If the device does not exist in the list, click Add Device. For details, see 6.1.2 Checking
System Status in Step 5.

Step 7 In the CRU Replacement dialog box, select the parts to be replaced. For example,
select Optical Module.
The Replace Optical Module Wizard dialog box is displayed.

NOTE

By default, only faulty optical modules are displayed. If you want to view all optical
modules, deselect Show faulty components only.

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Figure 6-10 Replace Optical Module Wizard 4-1

Step 8 In the optical module list, select the optical module that you want to replace and
click Next.
In the displayed Confirm dialog box, select I have read and understand the
consequences associated with performing this operation. Then, the system
performs the pre-replacement check.

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Figure 6-11 Replace Optical Module Wizard 4-2

NOTE

If services on the port corresponding to the replaced optical module fail, the Danger dialog
box is displayed.
● If the risk can be ignored, select I have read and understand the consequence
associated with performing this operation, click OK, and go to Step 9.
● If you need to perform the replacement again, click Cancel and then confirm that the
interface module and the controller corresponding to the optical module are working
normally. If the Danger dialog box is displayed again, contact Huawei technical support.

Step 9 Click Next.

The optical module replacement page is displayed.

NOTE

You can proceed to the next operation only when all items pass the pre-replacement check.

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Step 10 Replace the optical module by performing operations in the operation guide.

Step 11 Click Replaced.

The Warning dialog box is displayed.

NOTE

Before this operation, you need to manually replace the faulty parts.

Step 12 Click OK.

Check the system after the replacement.

Figure 6-12 Replace Optical Module Wizard 4-3

Step 13 Click Next.

The Complete page is displayed.

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Figure 6-13 Replace Optical Module Wizard 4-4

Step 14 Click Finish.

The optical module replacement is complete.

----End

6.2 Replacing a Power Module

This section describes how to replace a power module.

6.2.1 Replacing a Power Module (for 2 U 2000 V3 Series)

This section describes how to replace a power module. Except that there is a slight
difference on removing and inserting power cables between AC and DC power
modules, other operations performed for them are the same. This section uses AC
power modules as an example.

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Prerequisite
● The replacement power module is ready.
● The power module that you want to replace has been located.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● Before replacing a power module, ensure that the other power modules are
normal.

Precaution
● Do not touch the connectors of a power module and a power cable.
● Remove and insert a power module with even force. Excessive force may
damage the appearance or connectors of the power module.
● Remove only one power module at a time.
● A power module must be replaced within three minutes. Otherwise, the
system heat dissipation is compromised.

Tools and Materials

● ESD wrist strap
● ESD bag
● Label
● Phillips screwdriver

Procedure
Step 1 Perform a pre-replacement check.
Check whether there is a redundant power module and whether the Running/
Alarm indicator of the redundant power module is steady green, as shown in
Figure 6-14. For details about the indicators on different components, see
Running/Alarm Indicators on a 2 U Controller Enclosure.

Figure 6-14 Running/Alarm indicator on a power module

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NOTICE

You can perform replacement only when a redundant power module exists and
the redundant power module is working properly.

Step 2 Wear an ESD wrist strap.

Step 3 Remove the power cable.
● Remove the AC power cable.
1. Loosen the retention clip, as shown in step 1 in Figure 6-15.

Figure 6-15 Removing the AC power cable

2. Pull up the retention clip, as shown in a of step 2 in Figure 6-15.

3. Remove the AC power cable, as shown in b of step 2 in Figure 6-15.
● Remove the DC power cable.
1. Turn off the circuit breaker that connects to the DC power module.
2. Remove the protective cover on the DC power module, as shown in step 1 of
Figure 6-16.

Figure 6-16 Removing the DC power cable

3. Unfasten the screws of the DC power cable with the Phillips screwdriver,
remove the shock absorption sheets, washers, and OT terminal round holes,
as shown in step 2 of Figure 6-16.
NOTE

When unfastening the screws from the DC power cable, prevent the shock absorption
sheets and washers from sliding off.
4. Install the protective cover on the DC power module, as shown in step 3 of
Figure 6-16.

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Step 4 Press the latch on the power module to release the handle and pull out the power
module, as shown in Figure 6-17.
NOTE

The procedure for removing a DC power module is the same as that for removing an AC
power module. This step uses the AC power module as an example.

Figure 6-17 Removing an AC power module

Step 5 Put the removed power module into an ESD bag.

Step 6 Take the spare part out of its ESD bag.
Step 7 Open the handle of the replacement power module, insert the power module into
the empty slot, and close the handle, as shown in Figure 6-18.
NOTE

The procedure for installing a DC power module is the same as that for installing an AC
power module. This step uses the AC power module as an example.

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Figure 6-18 Installing an AC power module

Step 8 Insert the power cables.

● Secure the AC power cables with retention clips.
1. Press the locker of the retention clip outwards (as shown in a of step 1 in
Figure 6-19), and meanwhile slide the retention clip to the connection part of
the AC power cable (as shown in b of step 1 in Figure 6-19).

Figure 6-19 Securing the AC power cables with retention clips

2. Loosen the retention clip, as shown in step 2 in Figure 6-19.

3. Press the retention clip inwards to secure the connection part of the AC power
cable, as shown in step 3 in Figure 6-19.

NOTE

Adjust the retention clip to ensure that it holds the AC power cable tightly.
● Connect the DC power cables.

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1. Remove the protective cover on the DC power module, as shown in step 1 of

Figure 6-20.

Figure 6-20 Connecting the DC power cable

2. Unfasten the screws of the DC power cable using the Phillips screwdriver, put
the screws through the shock absorption sheets, washers, and OT terminal
round holes in sequence, connect the OT terminal of the black cable to the
RTN (+) end, and the OT terminal of the blue cable to the NEG (-) end, and
then fasten the screws, as shown in step 2 of Figure 6-20.
NOTE

– When unfastening the screws from the DC power cable, prevent the shock
absorption sheets and washers from sliding off.
– In some users' equipment rooms, the colors of DC power cables that connect to
the anode and cathode of the DC power supply may differ from the colors
specified here.
3. Install the protective cover on the DC power module, as shown in step 3 of
Figure 6-20.
4. Turn on the circuit breaker that connects to the DC power module.
Step 9 Wait approximately two minutes and check the status of the Running/Alarm
indicator on the power module to determine whether the power module has been
successfully installed. Figure 6-21 shows the location of the Running/Alarm
indicator.
● If the indicator is steady green, the power module has been successfully
installed.
● If the indicator is blinking green, the power input is normal but the controller
enclosure is powered off.
● If the indicator is steady red or off, the newly installed power module is faulty
or the power module slot is faulty.

Figure 6-21 Running/Alarm indicator on a power module

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Step 10 Confirm the replacement.

After the preceding procedure is complete, check services on the host for storage-
related errors. If any storage-related error is reported, contact Huawei technical
support.

----End

Follow-up Procedure
After the power module is replaced, label it to facilitate subsequent operations.

6.2.2 Replacing a Power Module (for 2 U 5000 V3 Series)

This section describes how to replace a power module. Except that there is a slight
difference on removing and inserting power cables between AC and DC power
modules, other operations performed for them are the same. This section uses AC
power modules as an example.

Prerequisite
● The replacement power module is ready.
● The power module that you want to replace has been located.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● Before replacing a power module, ensure that the other power module works
properly.
● One BBU is installed in each power module. When a power module is being
replaced, ensure that the BBU in the other power module is working correctly.
● Before replacing a power module, ensure that the other power modules are
normal.

Precaution
● Do not touch the connectors of a power module and a power cable.
● Remove and insert a power module with even force. Excessive force may
damage the appearance or connectors of the power module.
● Remove only one power module at a time.
● A power module must be replaced within three minutes. Otherwise, the
system heat dissipation is compromised.

Tools and Materials

● ESD wrist strap

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● ESD bag
● Label
● Phillips screwdriver

Procedure
Step 1 Perform a pre-replacement check.

Check whether there is a redundant power module and whether the Running/
Alarm indicator of the redundant power module is steady green, as shown in
Figure 6-22. For details about the indicators on different components, see
Running/Alarm Indicators on a 2 U Controller Enclosure.

Figure 6-22 Running/Alarm indicator on a power module

NOTICE

You can perform replacement only when a redundant power module exists and
the redundant power module is working properly.

Step 2 Wear an ESD wrist strap.

Step 3 Remove the power cable.

● Remove the AC power cable.
1. Loosen the retention clip, as shown in step 1 in Figure 6-23.

Figure 6-23 Removing the AC power cable

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2. Pull up the retention clip, as shown in a of step 2 in Figure 6-23.

3. Remove the AC power cable, as shown in b of step 2 in Figure 6-23.
● Remove the DC power cable.
1. Turn off the circuit breaker that connects to the DC power module.
2. Remove the protective cover on the DC power module, as shown in step 1 of
Figure 6-24.

Figure 6-24 Removing the DC power cable

3. Unfasten the screws of the DC power cable with the Phillips screwdriver,
remove the shock absorption sheets, washers, and OT terminal round holes,
as shown in step 2 of Figure 6-24.
NOTE

When unfastening the screws from the DC power cable, prevent the shock absorption
sheets and washers from sliding off.
4. Install the protective cover on the DC power module, as shown in step 3 of
Figure 6-24.
Step 4 Press the latch on the power module to release the handle and pull out the power
module, as shown in Figure 6-25.
NOTE

The procedure for removing a DC power module is the same as that for removing an AC
power module. This step uses the AC power module as an example.

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Figure 6-25 Removing an AC power module

Step 5 Press the latch on the BBU and pull out the BBU, as shown in Figure 6-26.

Figure 6-26 Removing a BBU

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Step 6 Put the removed power module into an ESD bag.

Step 7 Take the spare part out of its ESD bag.
Step 8 Insert the BBU into the replacement power module until it clicks into place, as
shown in Figure 6-27.

Figure 6-27 Installing a BBU

Step 9 Open the handle of the replacement power module, insert the power module into
the empty slot, and close the handle, as shown in Figure 6-28.
NOTE

The procedure for installing a DC power module is the same as that for installing an AC
power module. This step uses the AC power module as an example.

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Figure 6-28 Installing an AC power module

Step 10 Insert the power cables.

● Secure the AC power cables with retention clips.
1. Press the locker of the retention clip outwards (as shown in a of step 1 in
Figure 6-29), and meanwhile slide the retention clip to the connection part of
the AC power cable (as shown in b of step 1 in Figure 6-29).

Figure 6-29 Securing the AC power cables with retention clips

2. Loosen the retention clip, as shown in step 2 in Figure 6-29.

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3. Press the retention clip inwards to secure the connection part of the AC power
cable, as shown in step 3 in Figure 6-29.

NOTE

Adjust the retention clip to ensure that it holds the AC power cable tightly.
● Connect the DC power cables.
1. Remove the protective cover on the DC power module, as shown in step 1 of
Figure 6-30.

Figure 6-30 Connecting the DC power cable

2. Unfasten the screws of the DC power cable using the Phillips screwdriver, put
the screws through the shock absorption sheets, washers, and OT terminal
round holes in sequence, connect the OT terminal of the black cable to the
RTN (+) end, and the OT terminal of the blue cable to the NEG (-) end, and
then fasten the screws, as shown in step 2 of Figure 6-30.
NOTE

– When unfastening the screws from the DC power cable, prevent the shock
absorption sheets and washers from sliding off.
– In some users' equipment rooms, the colors of DC power cables that connect to
the anode and cathode of the DC power supply may differ from the colors
specified here.
3. Install the protective cover on the DC power module, as shown in step 3 of
Figure 6-30.
4. Turn on the circuit breaker that connects to the DC power module.
Step 11 Wait approximately two minutes and check the status of the Running/Alarm
indicator on the power module to determine whether the power module has been
successfully installed. Figure 6-31 shows the location of the Running/Alarm
indicator.
● If the indicator is steady green, the power module has been successfully
installed.
● If the indicator is blinking green, the power input is normal but the controller
enclosure is powered off.
● If the indicator is steady red or off, the newly installed power module is faulty
or the power module slot is faulty.

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Figure 6-31 Running/Alarm indicator on a power module

Step 12 Confirm the replacement.

After the preceding procedure is complete, check services on the host for storage-
related errors. If any storage-related error is reported, contact Huawei technical
support.

----End

Follow-up Procedure
After the power module is replaced, label it to facilitate subsequent operations.

6.2.3 Replacing a Power Module (for 3 U 5000 V3 Series)

This section describes how to replace a power module. Except that there is a slight
difference on removing and inserting power cables between AC and DC power
modules, other operations performed for them are the same. This section uses AC
power modules as an example.

Prerequisite
● A replacement power module is ready.
● The power module that you want to replace has been located.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● Before replacing a power module, ensure that the other power modules are
normal.

Precaution
● Do not touch the connectors of a power module and a power cable.

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● Remove and insert a power module with even force. Excessive force may
damage the appearance or connectors of the power module.
● Remove only one power module at a time.
● A power module must be replaced within five minutes. Otherwise, the system
heat dissipation is compromised.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels
● Phillips screwdriver

Procedure
Step 1 Perform a pre-replacement check.
Check whether there is a redundant power module and whether the Running/
Alarm indicator of the redundant power module is steady green, as shown in
Figure 6-32. For details about the indicators on different components, see
Running/Alarm Indicators on a 3 U Controller Enclosure.

Figure 6-32 Running/Alarm indicator on a power module

NOTICE

You can perform replacement only when a redundant power module exists and
the redundant power module is working properly.

Step 2 Remove the power cable.

● Remove the AC power cable.
1. Loosen the retention clip, as shown in step 1 in Figure 6-33.

Figure 6-33 Removing the AC power cable

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2. Pull up the retention clip, as shown in a of step 2 in Figure 6-33.

3. Remove the AC power cable, as shown in b of step 2 in Figure 6-33.
● Remove the DC power cable.
1. Turn off the circuit breaker that connects to the DC power module.
2. Remove the protective cover on the DC power module, as shown in step 1 of
Figure 6-34.

Figure 6-34 Removing the DC power cable

3. Unfasten the screws of the DC power cable with the Phillips screwdriver,
remove the shock absorption sheets, washers, and OT terminal round holes,
as shown in step 2 of Figure 6-34.
NOTE

When unfastening the screws from the DC power cable, prevent the shock absorption
sheets and washers from sliding off.
4. Install the protective cover on the DC power module, as shown in step 3 of
Figure 6-34.
Step 3 Wear an ESD wrist strap.
Step 4 Press the latch on the inner side of the power module handle and pull out the
power module, as shown in Figure 6-35.
NOTE

The procedure for removing a DC power module is the same as that for removing an AC
power module. This step uses the AC power module as an example.

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Figure 6-35 Removing an AC power module

Step 5 Put the removed power module into an ESD bag.

Step 6 Take the spare part out of its ESD bag.
Step 7 Insert the replacement power module into the empty slot until it clicks into place,
as shown in Figure 6-36.
NOTE

The procedure for installing a DC power module is the same as that for installing an AC
power module. This step uses the AC power module as an example.

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Figure 6-36 Installing an AC power module

Step 8 Connect the power cable.

● Secure the AC power cables with retention clips.
1. Press the locker of the retention clip outwards (as shown in a of step 1 in
Figure 6-37), and meanwhile slide the retention clip to the connection part of
the AC power cable (as shown in b of step 1 in Figure 6-37).

Figure 6-37 Securing the AC power cables with retention clips

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2. Loosen the retention clip, as shown in step 2 in Figure 6-37.

3. Press the retention clip inwards to secure the connection part of the AC power
cable, as shown in step 3 in Figure 6-37.

NOTE

Adjust the retention clip to ensure that it holds the AC power cable tightly.
● Connect the DC power cables.
1. Remove the protective cover on the DC power module, as shown in step 1 of
Figure 6-38.

Figure 6-38 Connecting the DC power cable

2. Unfasten the screws of the DC power cable with the Phillips screwdriver, put
the screws through the shock absorption sheets, washers, and OT terminal
round holes, and then fasten the screws that attach the power module, as
shown in step 2 of Figure 6-38.
NOTE

– When unfastening the screws from the DC power cable, prevent the shock
absorption sheets and washers from sliding off.
– Connect the OT terminal of the black cable to the RTN (+) end, and the OT
terminal of the blue cable to the NEG (-) end. In some users' equipment rooms,
the colors of DC power cables that connect to the anode and cathode of the DC
power supply may differ from the colors specified here.
3. Install the protective cover on the DC power module, as shown in step 3 of
Figure 6-38.
4. Turn on the circuit breaker that connects to the DC power module.
Step 9 Wait approximately one minute and check the status of the Running/Alarm
indicator on the power module to determine whether the power module has been
successfully installed. Figure 6-39 shows the location of the Running/Alarm
indicator.
● If the indicator is steady green, the power module has been successfully
installed.
● If the indicator is blinking green, the power module is incorrectly installed.
● If the indicator is steady red or off, the newly installed power module is faulty
or the power module slot is faulty.

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Figure 6-39 Running/Alarm indicator on a power module

Step 10 Confirm the replacement.

After the preceding procedure is complete, check services on the host for storage-
related errors. If any storage-related error is reported, contact Huawei technical
support.

----End

Follow-up Procedure
After the power module is replaced, label it to facilitate subsequent operations.

6.2.4 Replacing a Power Module (for 6 U 6000 V3 Series)

This section describes how to replace a power module. Except that there is a slight
difference on removing and inserting power cables between AC and DC power
modules, other operations performed for them are the same. This section uses AC
power modules as an example.

Prerequisite
● A replacement power module is ready.
● The power module that you want to replace has been located.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● Before replacing a power module, ensure that the other power modules are
normal.

Precaution
● Do not touch the connectors of a power module and a power cable.
● Remove and insert a power module with even force. Excessive force may
damage the appearance or connectors of the power module.
● Remove only one power module at a time.
● A power module must be replaced within five minutes. Otherwise, the system
heat dissipation is compromised.

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Tools and Materials

● ESD wrist strap
● ESD bag
● Labels
● Phillips screwdriver

Procedure
Step 1 Perform a pre-replacement check.

Check whether there is a redundant power module and whether the Running/
Alarm indicator of the redundant power module is steady green, as shown in
Figure 6-40. For details about the indicators on different components, see
Running/Alarm Indicators on a 6 U Controller Enclosure.

Figure 6-40 Running/Alarm indicator on a power module

NOTICE

You can perform replacement only when a redundant power module exists and
the redundant power module is working properly.

Step 2 Wear an ESD wrist strap.

Step 3 Remove the power cable.

● Remove the AC power cable.
1. Loosen the retention clip, as shown in step 1 in Figure 6-41.

Figure 6-41 Removing the AC power cable

2. Pull up the retention clip, as shown in a of step 2 in Figure 6-41.

3. Remove the AC power cable, as shown in b of step 2 in Figure 6-41.

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● Remove the DC power cable.

1. Turn off the circuit breaker that connects to the DC power module.
2. Remove the protective cover on the DC power module, as shown in step 1 of
Figure 6-42.

Figure 6-42 Removing the DC power cable

3. Unfasten the screws of the DC power cable with the Phillips screwdriver,
remove the shock absorption sheets, washers, and OT terminal round holes,
as shown in step 2 of Figure 6-42.
NOTE

When unfastening the screws from the DC power cable, prevent the shock absorption
sheets and washers from sliding off.
4. Install the protective cover on the DC power module, as shown in step 3 of
Figure 6-42.
Step 4 Press the latch on the inner side of the power module handle and pull out the
power module, as shown in Figure 6-43.
NOTE

The procedure for removing a DC power module is the same as that for removing an AC
power module. This step uses the AC power module as an example.

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Figure 6-43 Removing an AC power module

Step 5 Put the removed power module into an ESD bag.

Step 6 Take the spare part out of its ESD bag.
Step 7 Insert the replacement power module into the empty slot until it clicks into place,
as shown in Figure 6-44.
NOTE

The procedure for installing a DC power module is the same as that for installing an AC
power module. This step uses the AC power module as an example.

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Figure 6-44 Installing an AC power module

Step 8 Connect the power cable.

● Secure the AC power cables with retention clips.
1. Press the locker of the retention clip outwards (as shown in a of step 1 in
Figure 6-45), and meanwhile slide the retention clip to the connection part of
the AC power cable (as shown in b of step 1 in Figure 6-45).

Figure 6-45 Securing the AC power cables with retention clips

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2. Loosen the retention clip, as shown in step 2 in Figure 6-45.

3. Press the retention clip inwards to secure the connection part of the AC power
cable, as shown in step 3 in Figure 6-45.

NOTE

Adjust the retention clip to ensure that it holds the AC power cable tightly.
● Connect the DC power cables.
1. Remove the protective cover on the DC power module, as shown in step 1 of
Figure 6-46.

Figure 6-46 Connecting the DC power cable

2. Unfasten the screws of the DC power cable with the Phillips screwdriver, put
the screws through the shock absorption sheets, washers, and OT terminal
round holes, and then fasten the screws that attach the power module, as
shown in step 2 of Figure 6-46.
NOTE

– When unfastening the screws from the DC power cable, prevent the shock
absorption sheets and washers from sliding off.
– Connect the OT terminal of the black cable to the RTN (+) end, and the OT
terminal of the blue cable to the NEG (-) end. In some users' equipment rooms,
the colors of DC power cables that connect to the anode and cathode of the DC
power supply may differ from the colors specified here.
3. Install the protective cover on the DC power module, as shown in step 3 of
Figure 6-46.
4. Turn on the circuit breaker that connects to the DC power module.
Step 9 Wait approximately one minute and check the status of the Running/Alarm
indicator on the power module to determine whether the power module has been
successfully installed. Figure 6-47 shows the location of the Running/Alarm
indicator.
● If the indicator is steady green, the power module has been successfully
installed.
● If the indicator is blinking green, the power module is incorrectly installed.
● If the indicator is steady red or off, the newly installed power module is faulty
or the power module slot is faulty.

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Figure 6-47 Running/Alarm indicator on a power module

Step 10 Confirm the replacement.

After the preceding procedure is complete, check services on the host for storage-
related errors. If any storage-related error is reported, contact Huawei technical
support.

----End

Follow-up Procedure
After the power module is replaced, label it to facilitate subsequent operations.

6.2.5 Replacing a Power Module (Disk Enclosure)

This section describes how to replace a power module. Except that there is a slight
difference on removing and inserting power cables between AC and DC power
modules, other operations performed for them are the same. This section uses AC
power modules as an example.

Prerequisites
● The spare part is on hand.
● The power module that you want to replace has been located.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.

● Before replacing a power module, ensure that the other power module is
working properly.

Precautions
● Do not touch the connectors of a power module and a power cable.
● Remove and insert a power module with even force. Excessive force may
damage the appearance or connectors of the power module.
● Remove only one power module at a time.
● A power module must be replaced within three minutes. Otherwise, the
system heat dissipation is compromised.

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Tools and Materials

● ESD wrist strap
● ESD bag
● Labels
● Phillips screwdriver

Procedure
Step 1 Perform a pre-replacement check.
Check whether there is a redundant power module and whether the Running/
Alarm indicator of the redundant power module is steady green, as shown in
Figure 6-48. For details about the indicators on different components, see
Running/Alarm Indicators on a Disk Enclosure.

Figure 6-48 Running/Alarm indicator on a power module

NOTICE

You can perform replacement only when a redundant power module exists and
the redundant power module is working properly.

Step 2 Wear an ESD wrist strap.

Step 3 Remove the power cable.
● Remove the AC power cable.
1. Loosen the retention clip, as shown in step 1 in Figure 6-49.

Figure 6-49 Removing the AC power cable

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2. Pull up the retention clip, as shown in a of step 2 in Figure 6-49.

3. Remove the AC power cable, as shown in b of step 2 in Figure 6-49.
● Remove the DC power cable.
1. Turn off the circuit breaker that connects to the DC power module.
2. Remove the protective cover on the DC power module, as shown in step 1 of
Figure 6-50.

Figure 6-50 Removing the DC power cable

3. Unfasten the screws of the DC power cable with the Phillips screwdriver,
remove the shock absorption sheets, washers, and OT terminal round holes,
as shown in step 2 of Figure 6-50.
NOTE

When unfastening the screws from the DC power cable, prevent the shock absorption
sheets and washers from sliding off.
4. Install the protective cover on the DC power module, as shown in step 3 of
Figure 6-50.
Step 4 Press the latch on the power module to release the handle and pull out the power
module, as shown in Figure 6-51 and Figure 6-52.
NOTE

The procedure for removing a DC power module is the same as that for removing an AC
power module. This step uses the AC power module as an example.

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Figure 6-51 Removing an AC power module (2 U disk enclosure)

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Figure 6-52 Removing an AC power module (4 U disk enclosure)

Step 5 Put the removed power module into an ESD bag.

Step 6 Take the spare part out of its ESD bag.
Step 7 Open the handle of the spare part, insert the spare part into the empty slot, and
close the handle, as shown in Figure 6-53 and Figure 6-54.
NOTE

The procedure for installing a DC power module is the same as that for installing an AC
power module. This step uses the AC power module as an example.

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Figure 6-53 Installing an AC power module (2 U disk enclosure)

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Figure 6-54 Installing an AC power module (4 U disk enclosure)

Step 8 Insert the power cables.

● Secure the AC power cables with retention clips.
1. Press the locker of the retention clip outwards (as shown in a of step 1 in
Figure 6-55), and meanwhile slide the retention clip to the connection part of
the AC power cable (as shown in b of step 1 in Figure 6-55).

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Figure 6-55 Securing the AC power cables with retention clips

2. Loosen the retention clip, as shown in step 2 in Figure 6-55.

3. Press the retention clip inwards to secure the connection part of the AC power
cable, as shown in step 3 in Figure 6-55.

NOTE

Adjust the retention clip to ensure that it holds the AC power cable tightly.
● Connect the DC power cables.
1. Remove the protective cover on the DC power module, as shown in step 1 of
Figure 6-56.

Figure 6-56 Connecting the DC power cable

2. Unfasten the screws of the DC power cable using the Phillips screwdriver, put
the screws through the shock absorption sheets, washers, and OT terminal
round holes in sequence, connect the OT terminal of the black cable to the
RTN (+) end, and the OT terminal of the blue cable to the NEG (-) end, and
then fasten the screws, as shown in step 2 of Figure 6-56.
NOTE

– When unfastening the screws from the DC power cable, prevent the shock
absorption sheets and washers from sliding off.
– In some users' equipment rooms, the colors of DC power cables that connect to
the anode and cathode of the DC power supply may differ from the colors
specified here.
3. Install the protective cover on the DC power module, as shown in step 3 of
Figure 6-56.
4. Turn on the circuit breaker that connects to the DC power module.
Step 9 Wait approximately two minutes and check the status of the Running/Alarm
indicator on the power module to determine whether the power module has been

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successfully installed. Figure 6-57 shows the location of the Running/Alarm

indicator.
● If the indicator is steady green, the power module has been successfully
installed.
● If the indicator is blinking green, the power input is normal but the disk
enclosure is powered off.
● If the indicator is steady red or off, the newly installed power module is faulty
or the power module slot is faulty.

Figure 6-57 Running/Alarm indicator on a power module

Step 10 Confirm the replacement.

After the preceding procedure is complete, check services on the host for storage-
related errors. If any storage-related error is reported, contact Huawei technical
support.

----End

Follow-up Procedure
After the power module is replaced, label it to facilitate subsequent operations.

6.2.6 Replacing a Power Module (High-Density Disk

Enclosure)
This section describes how to replace a power module.

Prerequisites
● The spare part is on hand.
● The power module that you want to replace has been located.

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NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.

● Before replacing a power module, ensure that the other power module is
working properly.

Precautions
● Do not touch the connectors of a power module and power cable.
● Remove and insert a power module with even force. Excessive force may
damage the appearance or connectors.
● Remove only one power module at a time.
● Shorten the duration of replacing a power module where possible.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Perform a pre-replacement check.
Check whether there is a redundant power module and whether the Running/
Alarm indicator of the redundant power module is steady green, as shown in
Figure 6-58. For details about the indicators on different components, see
Running/Alarm Indicators on a High-Density Disk Enclosure.

Figure 6-58 Running/Alarm indicator on a power module

NOTICE

You can perform replacement only when a redundant power module exists and
the redundant power module is working properly.

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Step 2 Wear an ESD wrist strap.

Step 3 Pull the spring pin upward, and press the adjustable guide rails of the cable
manager to open the cable manager, as shown in Figure 6-59.

Figure 6-59 Opening the cable manager

Step 4 Remove the power cable from the power module that you want to replace.
1. Loosen the retention clip, as shown in step 1 in Figure 6-60.

Figure 6-60 Removing the AC power cable

2. Pull up the retention clip, as shown in a of step 2 in Figure 6-60.

3. Remove the AC power cable, as shown in b of step 2 in Figure 6-60.
Step 5 Press the latch on the power module and pull out the power module, as shown in
Figure 6-61.

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Figure 6-61 Removing a power module

Step 6 Put the removed power module into an ESD bag.

Step 7 Take the spare part out of its ESD bag.
Step 8 Insert the spare part into the slot until it clicks into place, as shown in Figure
6-62.

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Figure 6-62 Installing a power module

Step 9 Connect the power cable and fix the buckle of the power socket to the power
cable.
1. Press the locker of the retention clip outwards (as shown in a of step 1 in
Figure 6-63), and meanwhile slide the retention clip to the connection part of
the AC power cable (as shown in b of step 1 in Figure 6-63).

Figure 6-63 Securing the AC power cables with retention clips

2. Loosen the retention clip, as shown in step 2 in Figure 6-63.

3. Press the retention clip inwards to secure the connection part of the AC power
cable, as shown in step 3 in Figure 6-63

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NOTE

Adjust the retention clip to ensure that it holds the AC power cable tightly.

Step 10 Wait approximately two minutes and view the Running indicator of the power
module to determine whether the power module has been successfully installed.
Figure 6-64 shows the location of the Running indicator on a power module.
● If the indicator is steady green, the power module has been successfully
installed.
● If the indicator is off, the newly installed power module is faulty, the slot for
the power module is faulty, or the power module is incorrectly installed.

Figure 6-64 Running indicator on a power module

Step 11 Confirm the replacement.

After the preceding procedure is complete, check services on the host for storage-
related errors. If any storage-related error is reported, contact Huawei technical
support.

----End

Follow-up Procedure
After the power module is replaced, label it to facilitate subsequent operations.

6.3 Replacing a BBU

This section describes how to replace a BBU.

6.3.1 Replacing a BBU (for 2 U 5000 V3 Series)

Prerequisite
● A replacement BBU is ready.
● Configuration data has been backed up.
● The BBU that you want to replace has been located.

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NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● The two BBUs are installed in two power modules. Therefore, remove the
power modules before removing the BBUs.
● When a BBU is being replaced, the power module where the other BBU
resides is working properly.
● When a BBU is being replaced, the other BBU is working properly.

Precaution
● Remove and insert a BBU with even force. Excessive force may damage the
appearance or connectors of the BBU.
● Remove only one BBU at a time.
● You can replace another BBU only after a newly replaced BBU is fully charged
(the Running/Alarm indicator on the BBU stops blinking).
● When a BBU is being replaced, the storage system does not have BBU
redundancy. Therefore, you are advised to replace a BBU as quickly as
possible.
● A BBU must be replaced within three minutes. Otherwise, the system heat
dissipation is compromised.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Perform a pre-replacement check.
Check whether there is a redundant BBU and whether the Running/Alarm
indicator of the BBU is steady green, as shown in Figure 6-65. For details about
the indicators on different components, see Running/Alarm Indicators on a 2 U
Controller Enclosure.

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Figure 6-65 Running/Alarm indicator on a BBU

NOTICE

You can perform replacement only when a redundant BBU exists and the
redundant BBU is working properly.

Step 2 Wear an ESD wrist strap.

Step 3 Remove the power cable by referring to Step 3 in 6.2.2 Replacing a Power
Module (for 2 U 5000 V3 Series).
Step 4 Press the latch on the power module to release the handle and pull out the power
module, as shown in Figure 6-66.

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Figure 6-66 Removing a power module

Step 5 Press the latch on the BBU and pull out the BBU from the removed power module,
as shown in Figure 6-67.

Figure 6-67 Removing a BBU

Step 6 Place the removed BBU into an ESD bag.

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Step 7 Take the spare part out of its ESD bag.

Step 8 Insert the replacement BBU into the empty slot until it clicks into place, as shown
in Figure 6-68.

Figure 6-68 Installing a BBU

Step 9 Open the handle of the removed power module, insert the power module into the
empty slot, and close the handle, as shown in Figure 6-69.

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Figure 6-69 Installing a power module

Step 10 Connect the power cable by referring to Step 10 in 6.2.2 Replacing a Power
Module (for 2 U 5000 V3 Series).
Step 11 Wait approximately two minutes and check the status of the Running/Alarm
indicator on the BBU to determine whether the BBU has been successfully
installed. Figure 6-70 shows the location of the Running/Alarm indicator.
● If the indicator is steady green or blinking green, the BBU has been
successfully installed.
● If the indicator is steady red or off, the newly installed BBU is faulty, the BBU
slot is faulty, or the BBU is incorrectly installed.

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Figure 6-70 Running/Alarm indicator on a BBU

Step 12 Confirm the replacement.

After the preceding procedure is complete, check services on the host for storage-
related errors. If any storage-related error is reported, contact Huawei technical
support.

----End

Follow-up Procedure
After the BBU is replaced, label it to facilitate subsequent operations.

6.3.2 Replacing a BBU (for 3 U 5000 V3 Series)

This section describes how to replace a BBU.

Prerequisite
● The replacement BBU is ready.
● Configuration data has been backed up.
● The BBU that you want to replace has been located.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.

● When a BBU is being replaced, the other BBU is working properly.

Precaution
● Remove and insert a BBU with even force. Excessive force may damage the
appearance or connectors of the BBU.
● Remove only one BBU at a time.

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● You can replace another BBU only after a newly replaced BBU is fully charged
(the Running/Alarm indicator on the BBU stops blinking).
● When a BBU is being replaced, the storage system does not have BBU
redundancy. Therefore, you are advised to replace a BBU as quickly as
possible.
● A BBU must be replaced within five minutes. Otherwise, the system heat
dissipation is compromised.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Perform a pre-replacement check.
Check whether there is a redundant BBU and whether the Running/Alarm
indicator of the BBU is steady green, as shown in Figure 6-71. For details about
the indicators on different components, see Running/Alarm Indicators on a 3 U
Controller Enclosure.

Figure 6-71 Running/Alarm indicator on a BBU

NOTICE

You can perform replacement only when a redundant BBU exists and the
redundant BBU is working properly.

Step 2 Wear an ESD wrist strap.

Step 3 Press the latch on the BBU to release the handle and pull out the BBU, as shown
in Figure 6-72.

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Figure 6-72 Removing a BBU

Step 4 Place the removed BBU into an ESD bag.

Step 5 Take the spare part out of its ESD bag.
Step 6 Fully open the handle of the replacement BBU, insert the BBU into the empty slot,
and close the handle, as shown in Figure 6-73.

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Figure 6-73 Installing a BBU

Step 7 Wait approximately one minute and check the status of the Running/Alarm
indicator on the BBU to determine whether the BBU has been successfully
installed. Figure 6-74 shows the location of the Running/Alarm indicator.
● If the indicator is steady green or blinking green, the BBU has been
successfully installed.
● If the indicator is steady red or off, the newly installed BBU is faulty, the BBU
slot is faulty, or the BBU is incorrectly installed.

Figure 6-74 Running/Alarm indicator on a BBU

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Step 8 Confirm the replacement.

After the preceding procedure is complete, check services on the host for storage-
related errors. If any storage-related error is reported, contact Huawei technical
support.

----End

Follow-up Procedure
After the BBU is replaced, label it to facilitate subsequent operations.

6.3.3 Replacing a BBU (for 6 U 6000 V3 Series)

This section describes how to replace a BBU.

Prerequisite
● A replacement BBU is ready.
● Configuration data has been backed up.
● The BBU that you want to replace has been located.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.

● When a BBU is being replaced, the other BBU is working properly.

Precaution
● Remove and insert a BBU with even force. Excessive force may damage the
appearance or connectors of the BBU.
● Remove only one BBU at a time.
● You can replace another BBU only after a newly replaced BBU is fully charged
(the Running/Alarm indicator on the BBU stops blinking).
● When a BBU is being replaced, the storage system does not have BBU
redundancy. Therefore, you are advised to replace a BBU as quickly as
possible.
● A BBU must be replaced within five minutes. Otherwise, the system heat
dissipation is compromised.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

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Procedure
Step 1 Perform a pre-replacement check.
Check whether there is a redundant BBU and whether the Running/Alarm
indicator of the BBU is steady green, as shown in Figure 6-75. For details about
the indicators on different components, see Running/Alarm Indicators on a 6 U
Controller Enclosure.

Figure 6-75 Running/Alarm indicator on a BBU

NOTICE

You can perform replacement only when a redundant BBU exists and the
redundant BBU is working properly.

Step 2 Wear an ESD wrist strap.

Step 3 Press the latch on the BBU to release the handle and pull out the BBU, as shown
in Figure 6-76.

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Figure 6-76 Removing a BBU

Step 4 Place the removed BBU into an ESD bag.

Step 5 Take the spare part out of its ESD bag.
Step 6 Fully open the handle of the replacement BBU, insert the BBU into the empty slot,
and close the handle, as shown in Figure 6-77.

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Figure 6-77 Installing a BBU

Step 7 Wait approximately one minute and check the status of the Running/Alarm
indicator on the BBU to determine whether the BBU has been successfully
installed. Figure 6-78 shows the location of the Running/Alarm indicator.
● If the indicator is steady green or blinking green, the BBU has been
successfully installed.
● If the indicator is steady red or off, the newly installed BBU is faulty, the BBU
slot is faulty, or the BBU is incorrectly installed.

Figure 6-78 Running/Alarm indicator on a BBU

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Step 8 Confirm the replacement.

After the preceding procedure is complete, check services on the host for storage-
related errors. If any storage-related error is reported, contact Huawei technical
support.

----End

Follow-up Procedure
After the BBU is replaced, label it to facilitate subsequent operations.

6.4 Replacing a Fan Module

This section describes how to replace a fan module.

6.4.1 Replacing a Fan Module (for 3 U 5000 V3 Series)

This section describes how to replace a fan module.

Prerequisite
● A replacement fan module is ready.
● The fan module that you want to replace has been located.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.

Precaution
● Do not touch rotating fan blades.
● Remove and insert a fan module with even force. Excessive force may damage
the connectors or appearance of the fan module.
● A fan module must be replaced within five minutes. Otherwise, the system
heat dissipation is compromised.
● To avoid the sharp increase of the system temperature, replace only the faulty
fan.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

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Procedure
Step 1 Perform a pre-replacement check.
Check whether there is a redundant fan module and whether the Running/Alarm
indicator of the fan module is steady green, as shown in Figure 6-79. For details
about the indicators on different components, see Running/Alarm Indicators on
a 3 U Controller Enclosure.

Figure 6-79 Running/Alarm indicator on a fan module

NOTICE

You can perform replacement only when a redundant fan module exists and the
redundant fan module is working properly.

Step 2 Wear an ESD wrist strap.

Step 3 Remove a fan module, as shown in Figure 6-80.
1. Press the latch on the panel to open the panel.
2. Press the latches on the fan module to pull out the fan module.

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Figure 6-80 Removing a fan module

Step 4 Put the removed fan module into an ESD bag.

Step 5 Take the spare part out of its ESD bag.
Step 6 Insert the replacement fan module into the empty slot until it clicks into place, as
shown in Figure 6-81.

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Figure 6-81 Installing a fan module

Step 7 Wait approximately two minutes and check the status of the Running/Alarm
indicator on the fan module to determine whether the fan module has been
successfully installed. Figure 6-82 shows the location of the Running/Alarm
indicator.
● If the indicator is steady green, the fan module has been successfully installed.
● If the indicator is steady red or off, the newly installed fan module is faulty,
the fan module slot is faulty, or the fan module is incorrectly installed.

Figure 6-82 Running/Alarm indicator on a fan module

Step 8 If the fan module is successfully installed, close the panel, as shown in Figure
6-83.

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Figure 6-83 Closing the panel

Step 9 Confirm the replacement.

After the preceding procedure is complete, check services on the host for storage-
related errors. If any storage-related error is reported, contact Huawei technical
support.

----End

Follow-up Procedure
After the fan module is replaced, label it to facilitate subsequent operations.

6.4.2 Replacing a Fan Module (for 6 U 6000 V3 Series)

This section describes how to replace a fan module.

Prerequisite
● A replacement fan module is ready.
● The fan module that you want to replace has been located.

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NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.

Precaution
● Do not touch rotating fan blades.
● Remove and insert a fan module with even force. Excessive force may damage
the connectors or appearance of the fan module.
● A fan module must be replaced within five minutes. Otherwise, the system
heat dissipation is compromised.
● To avoid the sharp increase of the system temperature, replace only the faulty
fan.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Perform a pre-replacement check.
Check whether there is a redundant fan module and whether the Running/Alarm
indicator of the fan module is steady green, as shown in Figure 6-84. For details
about the indicators on different components, see Running/Alarm Indicators on
a 6 U Controller Enclosure.

Figure 6-84 Running/Alarm indicator on a fan module

NOTICE

You can perform replacement only when a redundant fan module exists and the
redundant fan module is working properly.

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Step 2 Wear an ESD wrist strap.

Step 3 Remove a fan module, as shown in Figure 6-85.
1. Press the latch on the panel to open the panel.
2. Press the latches on the fan module to pull out the fan module.

Figure 6-85 Removing a fan module

Step 4 Put the removed fan module into an ESD bag.

Step 5 Take the spare part out of its ESD bag.
Step 6 Insert the replacement fan module into the empty slot until it clicks into place, as
shown in Figure 6-86.

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Figure 6-86 Installing a fan module

Step 7 Wait approximately two minutes and check the status of the Running/Alarm
indicator on the fan module to determine whether the fan module has been
successfully installed. Figure 6-87 shows the location of the Running/Alarm
indicator.
● If the indicator is steady green, the fan module has been successfully installed.
● If the indicator is steady red or off, the newly installed fan module is faulty,
the fan module slot is faulty, or the fan module is incorrectly installed.

Figure 6-87 Running/Alarm indicator on a fan module

Step 8 If the fan module is successfully installed, close the panel, as shown in Figure
6-88.

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Figure 6-88 Closing the panel

Step 9 Confirm the replacement.

After the preceding procedure is complete, check services on the host for storage-
related errors. If any storage-related error is reported, contact Huawei technical
support.

----End

Follow-up Procedure
After the fan module is replaced, label it to facilitate subsequent operations.

6.4.3 Replacing a Fan Module (Disk Enclosure)

This section describes how to replace a fan module.

Prerequisites
● The spare part is on hand.
● The fan module that you want to replace has been located.

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NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.

Precautions
● Do not touch rotating fan blades.
● Remove and insert a fan module with even force. Excessive force may damage
the connectors or appearance of the fan module.
● Remove only one fan module and do not remove two fan modules at a time.
● A fan module must be replaced within five minutes. Otherwise, the system
heat dissipation is compromised.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Perform a pre-replacement check.
Check whether there is a redundant fan module and whether the Running/Alarm
indicator of the fan module is steady green, as shown in Figure 6-89. For details
about the indicators on different components, see Running/Alarm Indicators on
a Disk Enclosure.

Figure 6-89 Running/Alarm indicator on a fan module

NOTICE

You can perform replacement only when a redundant fan module exists and the
redundant fan module is working properly.

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Step 2 Wear an ESD wrist strap.

Step 3 Press the latch on the fan module to release the handle and pull out the fan
module, as shown in Figure 6-90.

Figure 6-90 Removing a fan module

Step 4 Put the removed fan module into an ESD bag.

Step 5 Take the spare part out of its ESD bag.
Step 6 Open the handle of the spare part, insert the spare part into the empty slot, and
close the handle, as shown in Figure 6-91.

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Figure 6-91 Installing a fan module

Step 7 Wait approximately two minutes and check the status of the Running/Alarm
indicator on the fan module to determine whether the fan module has been
successfully installed. Figure 6-92 shows the location of the Running/Alarm
indicator.
● If the indicator is steady green, the fan module has been successfully installed.
● If the indicator is steady red or off, the newly installed fan module is faulty,
the fan module slot is faulty, or the fan module is incorrectly installed.

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Figure 6-92 Running/Alarm indicator on a fan module

Step 8 Confirm the replacement.

After the preceding procedure is complete, check services on the host for storage-
related errors. If any storage-related error is reported, contact Huawei technical
support.
----End

Follow-up Procedure
After the fan module is replaced, label it to facilitate subsequent operations.

6.4.4 Replacing a Fan Module (for a High-Density Disk

Enclosure)
This section describes how to replace a fan module.

Prerequisites
● The spare part is on hand.
● The fan module that you want to replace has been located.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.

Precautions
● Do not touch rotating fan blades.
● Remove and insert a fan module with even force. Excessive force may damage
the appearance or connectors.
● Remove only one fan module at a time.
● Replace a fan within two minutes. Otherwise, system services may be
affected.

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Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Perform a pre-replacement check.
Check whether there is a redundant fan module and whether the Running/Alarm
indicator of the fan module is steady green, as shown in Figure 6-93. For details
about the indicators on different components, see Running/Alarm Indicators on
a High-Density Disk Enclosure.

Figure 6-93 Running/Alarm indicator on a fan module

NOTICE

You can perform replacement only when a redundant fan module exists and the
redundant fan module is working properly.

Step 2 Wear an ESD wrist strap.

Step 3 Press the latch on the fan module to release the handle and pull out the fan
module, as shown in Figure 6-94.

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Figure 6-94 Removing a fan module

Step 4 Put the removed fan module into an ESD bag.

Step 5 Take the spare part out of its ESD bag.
Step 6 Fully open the handle on the spare part, insert the spare part, and close the
handle, as shown in Figure 6-95.

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Figure 6-95 Installing a fan module

Step 7 Wait approximately two minutes and check the status of the fan module Running/
Alarm indicator to determine whether the fan module has been successfully
installed. Figure 6-96 shows the location of a fan module Running/Alarm
indicator.
● If the indicator is steady green, the fan module has been successfully installed.
● If the indicator is steady red or off, the newly installed fan module is faulty,
the slot for the fan module is faulty, or the fan module is incorrectly installed.

Figure 6-96 Running/Alarm indicator on a fan module

Step 8 Confirm the replacement.

After the preceding procedure is complete, check services on the host for storage-
related errors. If any storage-related error is reported, contact Huawei technical
support.

----End

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Follow-up Procedure
After the fan module is replaced, label it to facilitate subsequent operations.

6.5 Replacing a Disk

This section describes how to replace a disk.

6.5.1 Replacing a Disk Module (for a High-Density Disk

Enclosure)
This section describes how to replace a disk module, including the replacement of
failing disks (disks not yet completely faulty) and faulty disks.

Impact on the System

The replacement of a disk triggers the pre-copy process of the disk. The pre-copy
time depends on factors such as the used capacity of the disk and its utilization.
You are advised to replace the disk in off-peak hours.

Prerequisites
● The spare part is on hand.
● To prevent services from being affected, use Huawei-certified disk modules
that match the product model as spare disk modules (which are obtained by
service engineers based on the part codes of failed disk modules).
● The disk module that you want to replace has been located.
NOTE

You can locate a component in one of the following ways:

● Locating a disk based on alarms in DeviceManager: On the Alarms and Events page of
DeviceManager, view the help information and determine the ID of the disk to be
replaced. Then locate the disk at your site based on the disk enclosure ID and slot ID.
● Locating a component based on its location indicator: You are advised to set the
location indicator of the component in DeviceManager. For details, see the Online Help
of DeviceManager. Then, locate the component at your site based on its location
indicator.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see "Indicator Introduction" of each
component in the Product Description specific to your product model and version.

Precautions
● To prevent the disk module from damage, pull out the enclosure of or slide
the enclosure into the cabinet slowly.
● Remove and insert a disk module with even force. Excessive force may
damage the appearance or connectors of the disk module.
● To prevent data loss, replace only a disk module of which status indicator is
steady red.
● The duration of pulling an enclosure completely out of the cabinet must be
shorter than five minutes.

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● After sliding an enclosure into a cabinet, wait at least 15 minutes before

pulling it out again.
● Only one enclosure can be pulled out at a time.
● When the overheating alarm indicator of the high-density disk enclosure is
red on, slide the enclosure into the cabinet immediately. Otherwise, system
services may be affected.
● Use SmartKit to replace a failing disk.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 6.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > More >
Parts Replacement (CRU). On the CRU replacement page, complete the
check before the replacement as prompted. For details, see 6.1.3 Replacing a
CRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Loosen the two screws on the panel and pull out the enclosure slowly, as shown in
Figure 6-97.

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Figure 6-97 Pulling out an enclosure

Step 4 Press the latch of the disk module and pull out the disk module, as shown in
Figure 6-98.

Figure 6-98 Removing a disk module

Step 5 Put the removed disk module into an ESD bag.

Step 6 Take the spare part out of its ESD bag.
Step 7 Fully open the handle of the disk module (to an angle of about 90 degrees), fully
insert the disk module into the slot by pressing its middle part, and close the
handle, as shown in Figure 6-99. Then press the two ends of the disk module with
both hands to ensure that it is completely inserted into the slot, as shown in
Figure 6-100.

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Figure 6-99 Inserting a disk module

Figure 6-100 Pressing the two ends of the disk module

Step 8 Wait approximately two minutes and view the status indicator on the disk module
to determine whether the disk module has been successfully installed. Figure
6-101 shows the location of the status indicator on the disk module.
● If the indicator is steady green, the disk module has been successfully
installed.
● If the indicator is steady red or off, the newly installed disk module is faulty,
the slot for the disk module is faulty, or the disk module is incorrectly
installed.

Figure 6-101 Status indicator on a disk module

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Step 9 After the disk module has been successfully installed, slide the enclosure into the
cabinet slowly and fasten the two screws on the panel, as shown in Figure 6-102.

Figure 6-102 Sliding an enclosure into the cabinet

Step 10 Confirm the replacement.

1. Perform a post-replacement inspection.
After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
Choose Home > Storage > Routine Maintenance > Health Check to check
the system status again. If any inspection item fails, rectify the fault based on
the suggestions in the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After the disk module is replaced, label it to facilitate subsequent operations.

6.5.2 Replacing a Disk Module (12-Slot)

This section describes how to replace a disk module, including the replacement of
failing disks (disks not yet completely faulty) and faulty disks.

Impact on the System

The replacement of a disk triggers the pre-copy process of the disk. The pre-copy
time depends on factors such as the used capacity of the disk and its utilization.
You are advised to replace the disk in off-peak hours.

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Prerequisite
● The replacement disk module is ready.
● Huawei-certified disk modules that match the product model are used as
spare disk modules. These modules are obtained by service engineers based
on the part codes of failed disk modules.
● The disk module that you want to replace has been located.
NOTE

You can locate a component in one of the following ways:

● Locating a disk based on alarms in DeviceManager: On the Alarms and Events page of
DeviceManager, view the help information and determine the ID of the disk to be
replaced. Then locate the disk at your site based on the disk enclosure ID and slot ID.
● Locating a component based on its location indicator: You are advised to set the
location indicator of the component in DeviceManager. For details, see the Online Help
of DeviceManager. Then, locate the component at your site based on its location
indicator.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.

Precaution
● When handling a disk module, hold only its edge to prevent it from damage.
● Remove and insert a disk module with even force. Excessive force may
damage the appearance or connectors of the disk module.
● When removing a non SSD disk module, pull it partially out of its slot. Wait
about 20 seconds until it spins down and then pull it completely out of the
slot.
● After inserting or removing a disk module, wait at least one minute before
removing or inserting it to prevent disk module damage.
● To prevent data loss, replace only a disk module whose Alarm/Location
indicator is steady red.
● Complete the replacement within five minutes after removing the original
disk. Otherwise, the system heat dissipation is compromised.
● Use SmartKit to replace a failing disk.
● Ensure that the replacement disk is inserted in to the same slot as the
replaced disk. Otherwise, the system may work incorrectly.

Tools and Materials

● ESD wrist strap
● ESD bag
● Label

Procedure
Step 1 Check status before replacement.
1. Check system status.

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Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 6.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > More >
Parts Replacement (CRU). On the CRU replacement page, complete the
check before the replacement as prompted. For details, see 6.1.3 Replacing a
CRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Press the latch on the disk module to release the handle and pull out the disk
module, as shown in Figure 6-103.

Figure 6-103 Removing a disk module

Step 4 Put the removed disk module into an ESD bag.

Step 5 Take the spare part out of its ESD bag.

Step 6 Open the handle of the replacement disk module, insert the disk module into the
empty slot, and close the handle, as shown in Figure 6-104.

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NOTICE

Insert the disk module into the slot by pushing the middle area of the disk module
(as shown in arrow 1 in Figure 6-104) to ensure that the disk module is properly
inserted into its position.

Figure 6-104 Installing a disk module

Step 7 Wait approximately two minutes and check the status of the Running and Alarm/
Location indicators on the disk module to determine whether the disk module has
been successfully installed. Figure 6-105 shows the locations of the Running and
Alarm/Location indicators.
● If the Running indicator is steady on and the Alarm/Location indicator is off,
the disk module has been successfully installed.
● If the Running indicator is off or the Alarm/Location indicator is steady on,
the newly installed disk module is faulty, the disk module slot is faulty, or the
disk module is incorrectly installed.

Figure 6-105 Indicators on a disk module

1 Running indicator 2 Alarm/Location

of the disk indicator of the
module disk module

Step 8 Confirm the replacement.

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1. Perform a post-replacement inspection.

After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
Choose Home > Storage > Routine Maintenance > Health Check to check
the system status again. If any inspection item fails, rectify the fault based on
the suggestions in the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.
----End

Follow-up Procedure
After the disk module is replaced, label it to facilitate subsequent operations.

6.5.3 Replacing a Disk Module (24-Slot)

This section describes how to replace a disk module, including the replacement of
failing disks (disks not yet completely faulty) and faulty disks.

Impact on the System

The replacement of a disk triggers the pre-copy process of the disk. The pre-copy
time depends on factors such as the used capacity of the disk and its utilization.
You are advised to replace the disk in off-peak hours.

Prerequisites
● The spare part is on hand.
● Huawei-certified disk modules that match the product model are used as
spare disk modules. These modules are obtained by service engineers based
on the part codes of failed disk modules.
● The disk module that you want to replace has been located.
NOTE

You can locate a component in one of the following ways:

● Locating a disk based on alarms in DeviceManager: On the Alarms and Events page of
DeviceManager, view the help information and determine the ID of the disk to be
replaced. Then locate the disk at your site based on the disk enclosure ID and slot ID.
● Locating a component based on its location indicator: You are advised to set the
location indicator of the component in DeviceManager. For details, see the Online Help
of DeviceManager. Then, locate the component at your site based on its location
indicator.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.

Precautions
● When handling a disk module, hold only its edge to prevent it from damage.
● Remove and insert a disk module with even force. Excessive force may
damage the appearance or connectors of the disk module.

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● When removing a non SSD disk module, pull it partially out of its slot. Wait
about 20 seconds until it spins down and then pull it completely out of the
slot.
● After inserting or removing a disk module, wait at least one minute before
removing or inserting it to prevent disk module damage.
● To prevent data loss, replace only a disk module of which Alarm/Location
indicator is steady red.
● Complete the replacement within five minutes after removing the original
disk. Otherwise, the system heat dissipation is compromised.
● Use SmartKit to replace a failing disk.
● Ensure that the spare part is inserted in to the same slot as the replaced disk.
Otherwise, the system may work incorrectly.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 6.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > More >
Parts Replacement (CRU). On the CRU replacement page, complete the
check before the replacement as prompted. For details, see 6.1.3 Replacing a
CRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Press the latch on the disk module to release the handle and pull out the disk
module, as shown in Figure 6-106.

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Figure 6-106 Removing a disk module

Step 4 Put the removed disk module into an ESD bag.

Step 5 Take the spare part out of its ESD bag.
Step 6 Open the handle of the spare part, insert the spare part into the empty slot, and
close the handle, as shown in Figure 6-107.

NOTICE

Insert the disk module into the slot by pushing the middle area of the disk module
(as shown in arrow 1 in Figure 6-107) to ensure that the disk module is properly
inserted into its position.

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Figure 6-107 Installing a disk module

Step 7 Wait approximately two minutes and check the status of the Running and Alarm/
Location indicators on the disk module to determine whether the disk module has
been successfully installed. Figure 6-108 shows the locations of the Running and
Alarm/Location indicators.
● If the Running indicator is steady on and the Alarm/Location indicator is off,
the disk module has been successfully installed.
● If the Running indicator is off or the Alarm/Location indicator is steady on,
the newly installed disk module is faulty, the disk module slot is faulty, or the
disk module is incorrectly installed.

Figure 6-108 Indicators on a disk module

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1 Running indicator 2 Alarm/Location

of the disk indicator of the
module disk module

Step 8 Confirm the replacement.

1. Perform a post-replacement inspection.
After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
Choose Home > Storage > Routine Maintenance > Health Check to check
the system status again. If any inspection item fails, rectify the fault based on
the suggestions in the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After the disk module is replaced, label it to facilitate subsequent operations.

6.5.4 Replacing a Disk Module (25-Slot)

This section describes how to replace a disk module, including the replacement of
failing disks (disks not yet completely faulty) and faulty disks.

Impact on the System

The replacement of a disk triggers the pre-copy process of the disk. The pre-copy
time depends on factors such as the used capacity of the disk and its utilization.
You are advised to replace the disk in off-peak hours.

Prerequisites
● The spare part is on hand.
● Huawei-certified disk modules that match the product model are used as
spare disk modules. These modules are obtained by service engineers based
on the part codes of failed disk modules.
● The disk module that you want to replace has been located.

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NOTE

You can locate a component in one of the following ways:

● Locating a disk based on alarms in DeviceManager: On the Alarms and Events page of
DeviceManager, view the help information and determine the ID of the disk to be
replaced. Then locate the disk at your site based on the disk enclosure ID and slot ID.
● Locating a component based on its location indicator: You are advised to set the
location indicator of the component in DeviceManager. For details, see the Online Help
of DeviceManager. Then, locate the component at your site based on its location
indicator.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.

Precautions
● When handling a disk module, hold only its edge to prevent it from damage.
● Remove and insert a disk module with even force. Excessive force may
damage the appearance or connectors of the disk module.
● When removing a non SSD disk module, pull it partially out of its slot. Wait
about 20 seconds until it spins down and then pull it completely out of the
slot.
● After inserting or removing a disk module, wait at least one minute before
removing or inserting it to prevent disk module damage.
● To prevent data loss, replace only a disk module of which Alarm/Location
indicator is steady red.
● Complete the replacement within five minutes after removing the original
disk. Otherwise, the system heat dissipation is compromised.
● Use SmartKit to replace a failing disk.
● Ensure that the spare part is inserted in to the same slot as the replaced disk.
Otherwise, the system may work incorrectly.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 6.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.

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2. Check the status of the parts to be replaced.

Start SmartKit and choose Home > Storage > Parts Replacement > More >
Parts Replacement (CRU). On the CRU replacement page, complete the
check before the replacement as prompted. For details, see 6.1.3 Replacing a
CRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Press the latch on the disk module to release the handle and pull out the disk
module, as shown in Figure 6-109.

Figure 6-109 Removing a disk module

Step 4 Put the removed disk module into an ESD bag.

Step 5 Take the spare part out of its ESD bag.

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Step 6 Open the handle of the spare part, insert the spare part into the empty slot, and
close the handle, as shown in Figure 6-110.

NOTICE

Insert the disk module into the slot by pushing the middle area of the disk module
(as shown in arrow 1 in Figure 6-110) to ensure that the disk module is properly
inserted into its position.

Figure 6-110 Installing a disk module

Step 7 Wait approximately two minutes and check the status of the Running and Alarm/
Location indicators on the disk module to determine whether the disk module has
been successfully installed. Figure 6-111 shows the locations of the Running and
Alarm/Location indicators.
● If the Running indicator is steady on and the Alarm/Location indicator is off,
the disk module has been successfully installed.
● If the Running indicator is off or the Alarm/Location indicator is steady on,
the newly installed disk module is faulty, the disk module slot is faulty, or the
disk module is incorrectly installed.

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Figure 6-111 Indicators on a disk module

1 Running indicator 2 Alarm/Location

of the disk indicator of the
module disk module

Step 8 Confirm the replacement.

1. Perform a post-replacement inspection.
After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
Choose Home > Storage > Routine Maintenance > Health Check to check
the system status again. If any inspection item fails, rectify the fault based on
the suggestions in the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.
----End

Follow-up Procedure
After the disk module is replaced, label it to facilitate subsequent operations.

6.6 Replacing an Expansion Module

This section describes how to replace an expansion module.

6.6.1 Replacing an Expansion Module (Disk Enclosure)

This section describes how to replace an expansion module.

Impact on the System

During the replacement of an expansion module, the system switches services
from ports on this module to ports on the other expansion module in the same

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disk enclosure. Only one expansion module is working, causing the system
reliability to degrade. You are advised to replace an expansion module during off-
peak hours.

Prerequisites
● A spare part is on hand.
● The expansion module that you want to replace has been located.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● You have confirmed that the cables of the expansion module to be replaced
are properly connected using Huawei Storage Product Networking Assistant
(https://info.support.huawei.com/storage/sna/#/home).
● The cable connection positions of the expansion module are labeled on the
cables.
● The cables have been disconnected from the expansion module that you want
to replace.
NOTE

Before removing a SAS cable, gently push the connector of the cable inward. Then pull the
plastic ring on the connector outward until the cable is completely removed from the
expansion module.

Precautions
● Remove and insert an expansion module with even force. Excessive force may
damage the appearance or connectors of the expansion module.
● An expansion module must be replaced within five minutes. Otherwise, the
system heat dissipation is compromised.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 6.1.2 Checking System Status.

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NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > More >
Parts Replacement (CRU). On the CRU replacement page, complete the
check before the replacement as prompted. For details, see 6.1.3 Replacing a
CRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Press latches on the expansion module to release the handles and pull out the
expansion module, as shown in Figure 6-112.

Figure 6-112 Removing an expansion module

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Step 4 Place the removed expansion module into an ESD bag.

Step 5 Take the spare part out of its ESD bag.
Step 6 Open the handles of the spare part, insert the spare part into the empty slot, and
close the handles, as shown in Figure 6-113.

Figure 6-113 Installing an expansion module

Step 7 Connect the cables as labeled.

Step 8 Wait approximately two minutes and check the status of the Power and Alarm
indicators on the expansion module to determine whether the expansion module
has been successfully installed. Figure 6-114 shows the locations of the Power
and Alarm indicators.
● If the Power indicator is steady on and the Alarm indicator is off, the
expansion module has been successfully installed.
● If the Power indicator is off or the Alarm indicator is steady on, the newly
installed expansion module is faulty, the expansion module slot is faulty, or
the expansion module is incorrectly installed.

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Figure 6-114 Indicators on an expansion module

1 Alarm indicator of 2 Power indicator of

the expansion the expansion
module module

Step 9 Confirm the replacement.

1. Perform a post-replacement inspection.
After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
Choose Home > Storage > Routine Maintenance > Health Check to check
the system status again. If any inspection item fails, rectify the fault based on
the suggestions in the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After the expansion module is replaced, label it to facilitate subsequent
operations.

6.6.2 Replacing an Expansion Module (for a High-Density Disk

Enclosure)
This section describes how to replace an expansion module.

Impact on the System

During the replacement of an expansion module, the system switches services
from ports on this module to ports on the other expansion module in the same
disk enclosure. Only one expansion module is working, causing the system
reliability to degrade. You are advised to replace an expansion module during off-
peak hours.

Prerequisites
● A spare part is on hand.
● The expansion module that you want to replace has been located.

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NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see "Indicator Introduction" of each
component in the Product Description specific to your product model and version.
● You have confirmed that the cables of the expansion module to be replaced
are properly connected using Huawei Storage Product Networking Assistant
(https://info.support.huawei.com/storage/sna/#/home).
● The cable connection positions have been labeled on the spare part.
● The cables have been disconnected from the expansion module that you want
to replace.
NOTE

Before removing a SAS cable, gently push the connector of the cable inward. Then pull the
plastic ring on the connector outward until the cable is completely removed from the
expansion module.

Precautions
● Remove and insert an expansion module with even force. Excessive force may
damage the appearance or connectors of the expansion module.
● Shorten the duration of replacing an expansion module as short as possible.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 6.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > More >
Parts Replacement (CRU). On the CRU replacement page, complete the
check before the replacement as prompted. For details, see 6.1.3 Replacing a
CRU.

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NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Press buckles on the expansion module, open the latches, and pull out the
expansion module, as shown in Figure 6-115.

Figure 6-115 Removing an expansion module

Step 4 Place the removed expansion module into an ESD bag.

Step 5 Take the spare part out of its ESD bag.
Step 6 Open latches on the spare part, insert the spare part, and close the latches, as
shown in Figure 6-116.

NOTICE

When installing the expansion module, apply even force and close the ejector
levers on both sides of the expansion module.

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Figure 6-116 Installing an expansion module

Step 7 Connect cables of the expansion module.

Step 8 Wait approximately two minutes and check the status of Power and Alarm
indicators on the expansion module to determine whether the expansion module
has been successfully installed. Figure 6-117 shows the locations of Power and
Alarm indicators on the expansion module.
● If the Power indicator is steady on and the Alarm indicator is off, the
expansion module has been successfully installed.
● If the Power indicator is off or the Alarm indicator is steady on, the newly
installed expansion module is faulty, the slot for the expansion module is
faulty, or the expansion module is incorrectly installed.

Figure 6-117 Indicators on an expansion module

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1 Power indicator 2 Alarm indicator

Step 9 Confirm the replacement.

1. Perform a post-replacement inspection.
After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
Choose Home > Storage > Routine Maintenance > Health Check to check
the system status again. If any inspection item fails, rectify the fault based on
the suggestions in the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After the expansion module is replaced, label it to facilitate subsequent
operations.

6.7 Replacing an Optical Module

This section describes how to replace an optical module.

Impact on the System

Replacing an optical module will cause service interruption. If available links are
unable to carry the current service load, the service I/O response latency increases
and the system performance deteriorates. If there are no other redundant links,
services run on a single link and the system reliability decreases.

Prerequisites
● A spare part is on hand.
● You have located the interface module that houses the optical module you
want to replace.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.

Precautions
● Remove and insert an optical module with even force. Excessive force may
damage the appearance or connectors of the optical module.

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● Do not frequently or quickly remove or insert an optical module; otherwise, it

may be damaged.
● After removing an optical module, wait at least 15 seconds before inserting
one. Otherwise, the system cannot identify the status change of the optical
module.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 6.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > More >
Parts Replacement (CRU). On the CRU replacement page, complete the
check before the replacement as prompted. For details, see 6.1.3 Replacing a
CRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Remove the optical fibers connected to the optical module to be replaced.

DANGER

Do not look into the optical port without eye protection. The laser beam on the
optical interface board or from the fiber may cause injuries to eyes.

Step 4 Open the latch of the optical module, and pull out the optical module, as shown
in Figure 6-118.

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Figure 6-118 Removing an optical module

Step 5 Put the removed optical module into an ESD bag.

Step 6 Take the spare part out of its ESD bag.

Step 7 Remove the protective cap from the optical module, and insert the optical module
into the port, as shown in Figure 6-119.

NOTICE

● Before inserting an optical module, ensure that its latches are completely
closed.
● Insert the optical module to the enclosure until you hear a "click" sound or feel
a slight vibration, which indicates that the optical module is in place.
● If the optical module is not inserted properly, it will fall out or will cause a link
fault.

Figure 6-119 Installing an optical module

Step 8 Insert the optical fibers into the optical module.

DANGER

Do not look into the optical port without eye protection. The laser beam on the
optical interface board or from the fiber may cause injuries to eyes.

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NOTE

Insert the optical fibers until they snap into place.

Step 9 Observe the port indicator to check whether the optical module has been properly
installed.
● If the indicator is steady green or blue, the installation is successful.
● If the indicator is steady red or off, the newly installed optical module is
faulty, the slot for the optical module is faulty, or the optical module is
incorrectly installed.
Step 10 Confirm the replacement.
1. Perform a post-replacement inspection.
After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
Choose Home > Storage > Routine Maintenance > Health Check to check
the system status again. If any inspection item fails, rectify the fault based on
the suggestions in the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After the optical module is replaced, label it to facilitate subsequent operations.

6.8 Replacing an Optical Module (for 8 Gbit/s Fibre

Channel Interface Module (Eight Ports)/16 Gbit/s Fibre
Channel Interface Module (Eight Ports))
This section describes how to replace an optical module.

Impact on the System

Replacing an optical module will cause service interruption. If available links are
unable to carry the current service load, the service I/O response latency increases
and the system performance deteriorates. If there are no other redundant links,
services run on a single link and the system reliability decreases.

Prerequisites
● A spare part is on hand.
● The optical module that you want to replace has been located.

Precautions
● Remove and insert an optical module with even force. Excessive force may
damage the appearance or connectors of the optical module.

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● Do not frequently or quickly remove or insert an optical module; otherwise, it

may be damaged.
● There are four links connecting to an optical module. If you want to replace
the 8 Gbit/s Fibre Channel interface module (eight ports)/16 Gbit/s Fibre
Channel interface module (eight ports), ensure that all working links have
backup links. You are advised to disable the ports of the switch that connect
to the 8 Gbit/s Fibre Channel interface module (eight ports)/16 Gbit/s Fibre
Channel interface module (eight ports) and switch the services on these ports
to backup links to avoid interruption during the replacement.
● After removing an optical module, wait at least 15 seconds before inserting
one. Otherwise, the system cannot identify the status change of the optical
module.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Check system status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 6.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > More >
Parts Replacement (CRU). On the CRU replacement page, complete the
check before the replacement as prompted. For details, see 6.1.3 Replacing a
CRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Grip the green part of the optical fiber, remove the MPO end of the optical fiber
from the optical module, and cover the optical fiber with a dustproof cap, as
shown in Figure 6-120.

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DANGER

Do not look into the optical port without eye protection. The laser beam on the
optical interface board or from the fiber may cause injuries to eyes.

Figure 6-120 Removing an optical fiber

Step 4 Grip the rubber handle outside the optical module, pull the optical module out
with even force, and cover it with a dustproof cap, as shown in Figure 6-121.

Figure 6-121 Removing the optical module

Step 5 Put the removed optical module into an ESD bag.

Step 6 Take the spare part out of its ESD bag.

Step 7 Take the dustproof cap off the optical module, hold the rubber handle outside the
optical module, and insert the optical module into the port, as shown in Figure
6-122.

NOTICE

● Push the optical module to the end. If you hear the click or feel a weak
vibration, the optical module has been successfully installed.
● If an optical module is installed incorrectly, it will loose or a link interruption
may occur.

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Figure 6-122 Installing an optical module

Step 8 Remove the dustproof cap. Point the white dot of the optical fiber downward and
insert it directly to the optical module. Grip the black connector and push it
forward until you hear the click or feel the vibration, as shown in Figure 6-123.

DANGER

Do not look into the optical port without eye protection. The laser beam on the
optical interface board or from the fiber may cause injuries to eyes.

Figure 6-123 Installing an optical fiber

Step 9 View the Port indicator, and determine whether the installation is successful.
● If the indicator is steady green or blue, the optical module has been
successfully installed.
● If the indicator is steady red or off, the newly installed optical module is
faulty, the slot that houses the optical module is faulty, or the optical module
is incorrectly installed.
Step 10 Confirm the replacement.
1. Perform a post-replacement inspection.
After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
Choose Home > Storage > Routine Maintenance > Health Check to check
the system status again. If any inspection item fails, rectify the fault based on
the suggestions in the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

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Follow-up Procedure
After the optical module is replaced, label it to facilitate subsequent operations.

6.9 Running/Alarm Indicators on Power Modules, BBUs,

and Fan Modules
After powering on a storage system, you can check the operating status of a
power module, BBU, or fan module by viewing its indicators.

Running/Alarm Indicators on a 2 U Controller Enclosure

Figure 6-124 and Figure 6-125 show the indicators on the rear panel of a
controller enclosure.

Figure 6-124 Indicators on the rear panel of a controller enclosure (for 2 U 2000
V3 Series)

Figure 6-125 Indicators on the rear panel of a controller enclosure (for 2 U 5000
V3 Series)

1 Running/Alarm indicator on a 2 Running/Alarm indicator on a

power module BBU

Table 6-2 describes the indicators on the rear panel of a controller enclosure.

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Table 6-2 Indicators on the rear panel of a controller enclosure

No. Indicator Status and Description

1 Running/Alarm ● Steady green: The power module is working

indicator on a properly.
power module ● Blinking green: The power input is normal but the
device is powered off.
● Steady red: The power module is faulty.
● Off: No external power is input.

2 Running/Alarm ● Steady green: The BBU is fully charged.

indicator on a ● Blinking green (1 Hz): The BBU is being charged.
BBU
● Blinking green (4 Hz): The BBU is being
discharged.
● Steady red: The BBU is faulty.

Running/Alarm Indicators on a 3 U Controller Enclosure

Figure 6-126 shows the indicators on the front panel of a controller enclosure.

Figure 6-126 Indicators on the front panel of a controller enclosure

1 Running/Alarm indicator on a 2 Running/Alarm indicator on a

BBU fan module

Table 6-3 describes the indicators on the front panel of a controller enclosure.

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Table 6-3 Indicators on the front panel of a controller enclosure

No. Indicator Status and Description

1 Running/Alarm ● Steady green: The BBU is fully charged.

indicator on a ● Blinking green (1 Hz): The BBU is being charged.
BBU
● Blinking green (4 Hz): The BBU is being
discharged.
● Steady red: The BBU is faulty.

2 Running/Alarm ● Steady green: The fan module is working properly.

indicator on a ● Steady red: The fan module is faulty.
fan module
● Off: The fan module is powered off.

Figure 6-127 shows the indicators on the rear panel of a controller enclosure.

Figure 6-127 Indicators on the rear panel of a controller enclosure

1 Running/Alarm indicator on a - -
power module

Table 6-4 describes the indicators on the rear panel of a controller enclosure.

Table 6-4 Indicators on the rear panel of a controller enclosure

No. Indicator Status and Description

1 Running/Alarm ● Steady green: The power module is working

indicator on a properly.
power module ● Blinking green: The power input is normal but the
device is powered off.
● Steady red: The power module is faulty.
● Off: No external power is input.

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Running/Alarm Indicators on a 6 U Controller Enclosure

Figure 6-128 shows the indicators on the front panel of a controller enclosure.

Figure 6-128 Indicators on the front panel of a controller enclosure

1 Running/Alarm indicator on a 2 Running/Alarm indicator on a

BBU fan module

Table 6-5 describes the indicators on the front panel of a controller enclosure.

Table 6-5 Indicators on the front panel of a controller enclosure

No. Indicator Status and Description

1 Running/Alarm ● Steady green: The BBU is fully charged.

indicator on a ● Blinking green (1 Hz): The BBU is being charged.
BBU
● Blinking green (4 Hz): The BBU is being
discharged.
● Steady red: The BBU is faulty.

2 Running/Alarm ● Steady green: The fan module is working

indicator on a properly.
fan module ● Steady red: The fan module is faulty.
● Off: The fan module is powered off.

Figure 6-129 shows the indicators on the rear panel of a controller enclosure.

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Figure 6-129 Indicators on the rear panel of a controller enclosure

1 Running/Alarm indicator on - -
a power module

Table 6-6 describes the indicators on the rear panel of a controller enclosure.

Table 6-6 Indicators on the rear panel of a controller enclosure

No. Indicator Status and Description

1 Running/Alarm ● Steady green: The power module is working

indicator on a properly.
power module ● Blinking green: The power input is normal but the
device is powered off.
● Steady red: The power module is faulty.
● Off: No external power is input.

Running/Alarm Indicators on a Disk Enclosure

Figure 6-131 and Figure 6-130 show the indicators on the rear panel of a disk
enclosure.

Figure 6-130 Indicators on the rear panel of a 2 U disk enclosure

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Figure 6-131 Indicators on the rear panel of a 4 U disk enclosure

1 Running/Alarm indicator on a 2 Running/Alarm indicator on

power/fan module a fan module

Table 6-7 describes the indicators on the rear panel of a disk enclosure.

Table 6-7 Indicators on the rear panel of a disk enclosure

No. Indicator Status and Description

1 Running/Alarm ● Steady green: The power module and fan

indicator on a module are normal.
power/fan ● Blinking green: The power input is normal but
module the disk enclosure is powered off.
● Steady red: The power module or fan module is
faulty.
● Off: No external power input is found.

2 Running/Alarm ● Steady green: The fan module is working

indicator on a properly.
fan module ● Steady red: The fan module is faulty.
● Off: The fan module is powered off.

Running/Alarm Indicators on a High-Density Disk Enclosure

Figure 6-132 shows the indicators on the rear panel of a disk enclosure.

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Figure 6-132 Indicators on the rear panel of a disk enclosure

1 Running/Alarm indicator on a 2 Running/Alarm indicator on

power module a fan module

Table 6-8 describes the indicators on the front panel of a data switch.

Table 6-8 Indicators on the rear panel of a disk enclosure

No. Indicator Status and Description

1 Running/Alarm ● Steady green: The power module is working

indicator on a correctly.
power module ● Off: The power module is power off, or
undervoltage, overvoltage, overtemperature, or
short-circuit occurs.

2 Running/Alarm ● Steady green: The fan module is working

indicator on a properly.
fan module ● Steady red: The fan module is faulty.
● Off: The fan module is powered off.

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7 Replacing FRUs

This chapter describes how to replace FRUs.

NOTE

You can refer to the parts replacement multimedia for a dynamic view of the replacement
procedure. For details, see 5 How to Access Parts Replacement Multimedia.

7.1 Installing and Using SmartKit

7.2 Replacing the Parts of a Disk Enclosure
7.3 Replacing the Parts of a Controller Enclosure
7.4 Replacing a Controller (Button Cells Included)
7.5 Replacing a Cable
7.6 Replacing an Interface Module
7.7 Replacing an 8 Gbit/s Fibre Channel Interface Module (Eight Ports)/16 Gbit/s
Fibre Channel Interface Module (Eight Ports)
7.8 Replacing a Management Module
7.9 Replacing a Data Switch
7.10 Replacing the Parts of a Quorum Server

7.1 Installing and Using SmartKit

SmartKit (formerly named Toolkit) is a serviceability tool developed by Huawei. It
helps technical service engineers and maintenance engineers manage and
maintain devices.

7.1.1 Installing SmartKit

This section describes how to install SmartKit and desired tool packages on your
maintenance terminal.

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Prerequisite
● Requirements for software installation environments
Being installed on external maintenance terminals, SmartKit has the following
requirements for software installation environments, as listed in Table 7-1.

Table 7-1 Requirements for software installation environments

Configuration Item Requirement Description

Supported operating ● Windows XP 32-bit The following tools

systems ● Windows 7 32-bit that use private
protocols do not
● Windows Server support 64-bit
2003 32-bit operating systems:
● Windows Server ● Default
2008 32-bit Management IP
● Windows 7 64-bit Address
● Windows Server Modification Tool
2003 64-bit ● Unified Storage
● Windows Server Deployment
2008 64-bit You are advised not to
● Windows Server use Windows Server
2012 64-bit 2003 if the DHCP
protocol deployment
● Windows Server tool is used.
2016 64-bit
Microsoft officially
● Windows 10 64-bit ceased its support for
Windows Server 2003
operating system from
July 14, 2015.
Meanwhile, Windows
Server 2003 is not
compatible with JRE
1.7.0.80. Therefore, this
operating system is not
recommended.

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Configuration Item Requirement Description

Recommended Java JRE 1.7.0.80 32-bit The software package

runtime environment contains the JRE.
(JRE) version Run the OceanStor
SmartKit on 32-bit and
64-bit operating
systems using 32-bit
JRE.
Some of the earlier
operating system
versions do not support
JRE 1.7.0.80. Upgrade
your operating system
to the latest version
before using it.

CPU Dual-core 2.4 GHz or If SmartKit is installed

higher on a VM, the CPU of
the VM must be at
least 2.4 GHz.

Memory 400 MB or more free If SmartKit is installed

memory on a VM, the memory
of the VM must be at
least 400 MB.

Disk space Larger than 2 GB for -

the remaining space of
the disk on which the
OceanStor SmartKit
resides

Screen resolution 1024 x 768 or above -

Supported browsers Internet Explorer: IE 7, Used when you view

IE 8, IE 9, and IE 10 maintenance reports.

Max. number of 256 -

managed devices

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Configuration Item Requirement Description

Installation Only support for letters, SmartKit needs to use

requirement digits, underscores, and 7z (compression
single blank spaces in software). The
the installation path compression software
only supports
directories containing
letters, digits,
underscores, and
spaces. Therefore, the
installation path of
SmartKit must contain
only letters, digits,
underscores, and single
blank spaces.

● Requirements for networks

The maintenance terminal where SmartKit is installed must be correctly
connected to the management network ports of storage systems.

Procedure
Step 1 Download SmartKit.
NOTE

If the maintenance terminal cannot access the Internet, you need to use another terminal
that can access the Internet to download the SmartKit installation package. Then copy
the package to the maintenance terminal.
● If you are an enterprise user:
a. Use the maintenance terminal to log in to https://support.huawei.com/
enterprise and Choose Tools > SmartKit.
b. Select the latest version.
c. In the Version and Patch Software area, select and download the
software you need.
● If you are a carrier user:
a. Use the maintenance terminal to log in to https://support.huawei.com.
In the search box on the home page, type SmartKit and choose the
associated SmartKit path from the drop-down list.
b. On the search result page, click the Software tab.
c. On the Software tab page, click the latest version.
The page for downloading the software is displayed.
d. In the Software area, download the software you need.
Step 2 Install SmartKit.
1. On the maintenance terminal, run the SmartKit installation package and
follow the instructions provided by the installation wizard to install SmartKit.
After the installation is complete, SmartKit will automatically start.

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2. Type your support website account as prompted to activate SmartKit and read
safety precautions.

NOTE

● You can apply for an account of the support website at https://support.huawei.com.

● You have 180 days to use an account after it is activated. If there are only 45 days or
fewer days left, you will be reminded of activating the tool again. If the tool is not
activated after 180 days, you only have permissions of a Visitor.

----End

7.1.2 Checking System Status

This section describes how to check system status and ensure that the status of all
components you do not intend to replace is normal.

Procedure
Step 1 Run SmartKit.

Step 2 Choose Home > Storage > Routine Maintenance > Health Check.
NOTE

● OceanStor SmartKit users are grouped into Huawei engineers, Channel partner
engineers, Customers, and Visitors based on user permissions. You can log in to the
Inspection tool using one of the preceding roles.
● Visitors users do not have corresponding accounts. When you log in to OceanStor
SmartKit, on the tool activation page that is displayed, select Not activate and go to
the SmartKit GUI. Then you can use the tool as a Visitor.
● If you log in to OceanStor SmartKit as a Visitor, you have only 15 days for trial use. You
cannot use the tool after the trial period expires.
● The following uses Huawei engineers as an example.

Step 3 On the Health Check page, perform a health check in the sequence of Device
Selection, Inspection, Information Collection, and then Disk Health Analysis, as
shown in Figure 7-1.

Figure 7-1 Health check sequence

Step 4 Click Device Selection. The Select Devices page is displayed, as shown in Figure
7-2.

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Figure 7-2 Selecting devices

Step 5 (Optional) Add devices.

NOTE

If no devices are available in the device list, add devices.

1. Click Add Device.

The Basic Information window is displayed, as shown in Figure 7-3.

Figure 7-3 Add Device Step 2-1: Basic Information

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2. Enter basic information, including the IP address and proxy. In the Add Policy
and Select Proxy areas, select Specify IP Address (add a device by the IP
address) and No Proxy, respectively.
3. Click Next.
The Configure Information window is displayed, as shown in Figure 7-4.

Figure 7-4 Add Device Step 2-2: Configure Information

4. Enter configurations, including the user name, password, and port of the
device. In the Login Information area, enter the Username, Password, and
Port of the device to be added. The default value of Port is 22.
NOTE

– The default user name and password of the storage system are admin and
Admin@storage respectively.
– Run show system server_port server_name=SSH to check whether the SSH port
ID is 22. If the port ID is not 22, run change system server_port
server_name=SSH port_num=22 to change it to 22.
5. Click Finish.
The newly added device is displayed in the device list.
NOTE

● When a device is added for the first time or a device certificate is not trusted, a message
is displayed indicating that the connection is not trusted.
● When an SSH server is added for the first time or the fingerprint of an SSH server
changes, a message is displayed asking whether you want to continue to register the
SSH server.

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Step 6 Click OK, go back to the Health Check page, and click Inspection, as shown in
Figure 7-5.

Figure 7-5 Inspection

Step 7 On the Select Check Items page, select check items, as shown in Figure 7-6. Then
click Next.

Figure 7-6 Inspection Wizard Step Inspection-1: Select Check Items

Step 8 On the Start Inspection page, view the inspection progress, as shown in Figure
7-7.

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Figure 7-7 Inspection Wizard Step Inspection-2: Start Inspection

● Open the result directory: It links to the path that saves inspection reports.
The default path is My Documents.
● View the report: It links to an .html file that contains details about
inspection results. The file is also compressed and saved to the path of
inspection reports.
Step 9 When the progress is 100%, click Finish and go back to the Health Check page,
as shown in Figure 7-8.

Figure 7-8 Health check

Step 10 (Optional) Perform Information Collection and Disk Health Analysis based on
your service requirements. The health check is complete.
NOTE

If there are items that fail the inspection, rectify the faults based on the suggestions listed
in the inspection result report.

----End

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7.1.3 Replacing an FRU

This section describes how to use the FRU replacement tool to replace parts.

Prerequisites
The parts replacement package has been installed.

Context
FRUs are components that engineers can replace at the deployment site by
performing the operations in the operation guide.

NOTE

This section uses an optical module as an example.

Install the latest SmartKit before replacing an FRU.

Operators: technical support engineers and maintenance engineers from Huawei

or certified by Huawei

Procedure
Step 1 Log in to SmartKit.

Step 2 Optional: Download the FRU Replacement tool package. If the FRU Replacement
tool package has been downloaded, go to Step 3.
● If you can access the Internet on your maintenance terminal, choose Home >
Storage > Parts Replacement > Parts Replacement. In the dialog box that is
displayed, click OK to download and install the FRU Replacement tool.
● If you cannot access the Internet on your maintenance terminal, click
Function Management on the home page. On the page that is displayed,
click Import to import a package that has been exported from another
SmartKit environment and install it in offline mode.
NOTE

For details about offline installation operations, see Function Import and Function
Export in the SmartKit User Guide.

Step 3 Choose Home > Storage > Parts Replacement > Parts Replacement. The Parts
Replacement page is displayed.

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Step 4 Click Device Selection. The Select Device dialog box is displayed.

Figure 7-9 Select Device

Step 5 In the device list, select the device of which parts you want to replace and click
OK.
NOTE

If the device does not appear in the list, follow instructions in Add Device to add the
device. For details, see Step 5 in 7.1.2 Checking System Status.

Step 6 Click Parts Replacement, select the device of which parts you want to replace and
click OK. In the FRU Replacement dialog box, select the parts to be replaced. For
example, select Optical Module.
The Replace Optical Module Wizard dialog box is displayed.

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NOTE

● After selecting a part that you want to replace, perform the subsequent operations as
prompted by the wizard. This section uses an optical module as an example to describe
how to replace an FRU.
● On the FRU Replacement page, the components include:
– Front-end components: Indicates components connected to application servers,
such as front-end interface modules and cables.
– Back-end components: Indicates components connected to disk enclosures, such as
back-end interface modules and cables.
– IP scale-out components: Indicates components connected to controller
enclosures, such as IP scale-out interface modules and cables.
– PCIe components: components that connect a controller enclosure to another
controller enclosure, such as PCIe interface modules and PCIe cables.

Figure 7-10 Replace Optical Module Wizard 4-1

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NOTE

By default, only faulty optical modules are displayed. If you want to view all optical
modules, deselect Show faulty components only.

Step 7 In the optical module list, select the optical module that you want to replace and
click Next.
Check the system before the replacement.

Figure 7-11 Replace Optical Module Wizard 4-2

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NOTE

If services on the port corresponding to the replaced optical module fail, the Danger dialog
box is displayed.
● If the risk can be ignored, select I have read and understand the consequence
associated with performing this operation, click OK, and go to Step 8.
● If you need to perform the replacement again, click Cancel and then confirm that the
interface module and the controller corresponding to the optical module are working
normally. If the Danger dialog box is displayed again, contact Huawei technical support.

Step 8 Click Next.

The optical module replacement page is displayed.

NOTE

You can proceed to next steps only when all items pass the pre-replacement check.

Step 9 Replace the optical module by performing the operations in the operation guide.
Step 10 Click Replaced.
The Warning dialog box is displayed.

NOTE

Before this operation, you need to manually replace the faulty parts.

Step 11 Click OK.

Check the system after the replacement.

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Figure 7-12 Replace Optical Module Wizard 4-3

Step 12 Click Next.

The Complete page is displayed.

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Figure 7-13 Replace Optical Module Wizard 4-4

Step 13 Click Finish.

The optical module replacement is complete.

----End

7.2 Replacing the Parts of a Disk Enclosure

This chapter describes how to replace the parts in a disk enclosure.

7.2.1 Replacing a System Subrack (Disk Enclosure)

This section describes how to replace a system subrack.

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Impact on the System

Replacing a system subrack interrupts services running on the system subrack.
Perform this operation with caution and under the guidance of technical support
engineers.

Prerequisites
● The spare part is on hand.
● The system subrack that you want to replace has been located.
NOTE

You can locate a component in one of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on its location indicator: You are advised to set the
location indicator of the component in DeviceManager. For details, see the Online Help
of DeviceManager. Then, locate the component at your site based on its location
indicator.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● The cable connection positions of the system subrack that you want to
replace are labeled on the cables.
● Services running on the system subrack that you want to replace have been
stopped.

Precautions
● Before replacing the system subrack, confirm that cascading cables are
properly connected.
● Remove and insert a system subrack with even force. Excessive force may
damage the appearance or connectors of the system subrack.
● It is recommended that three persons are present when moving a fully
configured system subrack to prevent personal injury.

Tools and Materials

● Phillips screwdriver (M3 to M6)
● ESD wrist strap
● ESD bag
● ESD table
● Labels
● Protective gloves
● Nameplate
● Huawei logo label

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Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 7.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement. On the Parts Replacement page, click FRU Replacement.
Then complete the check before the replacement as prompted. For details, see
7.1.3 Replacing an FRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap and remove the cables from the system subrack that you
want to replace.
Step 3 Take the spare part out of its ESD bag and place it on the ESD table.
Step 4 Remove components from the system subrack that you want to replace and
reinstall them to their corresponding positions on the spare part.
Step 5 Remove the system subrack that you want to replace from the cabinet, as shown
in Figure 7-14.
1. Use the Phillips screwdriver to loosen the M6 screws from the system subrack.
2. Pull the system subrack out of the cabinet along guide rails and place the
system subrack on the ESD table.

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Figure 7-14 Removing a system subrack

Step 6 Optional: Attach the nameplate and the Huawei logo label to the same positions
on the spare part as those on the removed system subrack, as shown in Figure
7-15. a indicates the nameplate location and b indicates the Huawei logo label
location.

Figure 7-15 Positions of the nameplate and Huawei logo label

NOTE

Two different nameplates are often included upon the product delivery. Select the one that
contains identical information to the nameplate on the removed system subrack.

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Step 7 Install the system subrack into the cabinet, as shown in Figure 7-16.
1. Slide the system subrack into the cabinet along guide rails.
2. Use M6 screws to fix the system subrack in the cabinet.
3. Ensure that the system subrack is horizontally installed and tightly screwed.

Figure 7-16 Installing a system subrack

Step 8 Connect the cables that you removed to the system subrack, making reference to
the labels you attached earlier.

Step 9 When the Power indicator is steady on, check whether the status of each
component is normal.
● If yes, the system subrack has been successfully installed.
● If no, cables are incorrectly connected, components are incorrectly installed, or
the newly installed system subrack is faulty.

Step 10 Confirm the replacement.

1. Perform a post-replacement inspection.
After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
NOTE

If the 0xF00CE002A and 0xF00D00016 alarms are generated and contain the SN of the
faulty system subrack that has been replaced, check the device configuration
according to the alarm information. If the configuration is correct, log in to
DeviceManager to manually clear the alarms, return to the SmartKit page, and click
Recheck.
2. Check system status.

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On the Parts Replacement page, click Inspection to check the system status
again. If any item fails inspection, rectify the fault based on the suggestions in
the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After the system subrack is replaced, label it to facilitate subsequent operations.

7.2.2 Replacing a System Subrack (for a High-Density Disk

Enclosure)
This section describes how to replace a system subrack.

Impact on the System

Replacing a system subrack interrupts services running on the system subrack.
Perform this operation with caution and under the guidance of technical support
engineers.

Prerequisites
● The spare part is on hand.
● The system subrack that you want to replace has been located.
NOTE

You can locate a component in one of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on its location indicator: You are advised to set the
location indicator of the component in DeviceManager. For details, see the Online Help
of DeviceManager. Then, locate the component at your site based on its location
indicator.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see "Indicator Introduction" of each
component in the Product Description specific to your product model and version.
● The installation positions of the cables connecting to the system subrack that
you want to replace have been clearly marked.
● Services running on the system subrack that you want to replace have been
stopped.

Precautions
● To avoid personal injury, arrange three persons to move a system subrack.

Tools and Materials

● Phillips screwdriver (M3 to M6)

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● ESD wrist strap

● ESD bag
● ESD table
● Diagonal pliers
● Cable tie
● Labels
● Protective gloves

Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 7.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement. On the Parts Replacement page, click FRU Replacement.
Then complete the check before the replacement as prompted. For details, see
7.1.3 Replacing an FRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap and protective gloves.

Step 3 Uninstall cable trays and disconnect cables from the system subrack.

Step 4 Take the spare part out of its ESD bag and place it on the ESD table.

Step 5 Remove parts from the system subrack that you want to replace and place them
on the ESD table.

CAUTION

Record the slots of all components. Install these components into the same slots
as in the system subrack that you want to replace. Otherwise, system services may
be affected.

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Step 6 Remove the system subrack that you want to replace from the cabinet.
1. Loosen the two screws on the panel and pull out the subrack slowly, as shown
in Figure 7-17.

Figure 7-17 Pulling out an enclosure

2. Loosen the two screws on the cover and remove the cover, as shown in Figure
7-18.

Figure 7-18 Removing a cover

3. Press the retention clips on ball bearing guide rails, pull out the system
subrack, and place the system subrack on the ESD table, as shown in Figure
7-19.

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Figure 7-19 Removing a system subrack

Step 7 Uninstall the inner guide rails on the system subrack that you want to replace and
reinstall them to the same positions on the spare part.
1. Use the Phillips screwdriver to loosen the four screws on the inner guide rails,
as shown in Figure 7-20.

Figure 7-20 Loosening screws on the inner guide rails

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2. Remove the inner guide rails from the system subrack that you want to
replace, as shown in Figure 7-21.

Figure 7-21 Removing inner guide rails

3. Install the inner guide rails to the spare part, as shown in Figure 7-22.

Figure 7-22 Installing inner guide rails

4. Use the Phillips screwdriver to fasten the four screws on the inner guide rails,
as shown in Figure 7-23.

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Figure 7-23 Fastening screws on the inner guide rails

Step 8 Install the system subrack into the cabinet.

1. Slide the system subrack into the cabinet along guide rails.
2. Loosen the two screws on the panel and slowly pull out the enclosure, as
shown in Figure 7-24.

Figure 7-24 Pulling out an enclosure

3. Fasten the two screws on the cover and slowly slide the enclosure into the
cabinet, as shown in Figure 7-25.

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Figure 7-25 Installing the cover of a system subrack

4. Fasten the two screws on the panel, as shown in Figure 7-26.

Figure 7-26 Fastening screws on the panel

5. Verify that the system subrack is horizontally installed.

6. Install all the components into the newly installed system subrack.

NOTICE

Install all components in the same slots as in the removed system subrack.
Otherwise, system services may be affected.

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Step 9 Install cable trays and connect the cables of the system subrack.

Step 10 When the Power indicator is steady on, check whether the components are
running correctly.
● If yes, the installation is successful.
● If no, cables or components are incorrectly connected, or the newly installed
system subrack is faulty.

Step 11 Confirm the replacement.

1. Perform a post-replacement inspection.
After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
NOTE

If the 0xF00CE002A and 0xF00D00016 alarms are generated and contain the SN of the
faulty system subrack that has been replaced, check the device configuration
according to the alarm information. If the configuration is correct, log in to
DeviceManager to manually clear the alarms, return to the SmartKit page, and click
Recheck.
2. Check system status.
On the Parts Replacement page, click Inspection to check the system status
again. If any item fails inspection, rectify the fault based on the suggestions in
the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After the system subrack is replaced, label it to facilitate subsequent operations.

7.3 Replacing the Parts of a Controller Enclosure

This section describes how to replace a controller enclosure.

7.3.1 Replacing a System Subrack (for 2 U 2000 V3 Series)

This section describes how to replace a system subrack.

Impact on the System

Replacing a system subrack interrupts services running on the system subrack.
Perform this operation with caution and under the guidance of technical support
engineers.

Prerequisite
● The replacement system subrack is ready.
● The system subrack that you want to replace has been located.

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NOTE

You can locate a component in one of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on its location indicator: You are advised to set the
location indicator of the component in DeviceManager. For details, see the Online Help
of DeviceManager. Then, locate the component at your site based on its location
indicator.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● The cable connection positions of the system subrack that you want to
replace are labeled on the cables.
● Services running on the system subrack that you want to replace have been
stopped.

Precaution
● Remove and insert a system subrack with even force. Excessive force may
damage the appearance or connectors of the system subrack.
● It is recommended that three persons are present when moving a fully
configured system subrack to prevent personal injury.

Tools and Materials

● Phillips screwdrivers (M3 to M6)
● ESD wrist strap
● ESD bag
● ESD table
● Labels
● Protective gloves
● Nameplate
● Product model label
● Huawei logo label
● Intel label
● Device information label

Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 7.1.2 Checking System Status.

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NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement. On the Parts Replacement page, click FRU Replacement.
Then complete the check before the replacement as prompted. For details, see
7.1.3 Replacing an FRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap and remove the cables from the system subrack that you
want to replace.
Step 3 Take the spare part out of its ESD bag and place it on the ESD table.
Step 4 Remove components from the system subrack that you want to replace and
reinstall them to their original positions in the replacement system subrack.
Step 5 Remove the system subrack that you want to replace from the cabinet, as shown
in Figure 7-27.
1. Use the Phillips screwdriver to loosen the M6 screws from the system subrack.
2. Pull the system subrack out of the cabinet along guide rails and place the
system subrack on the ESD table.

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Figure 7-27 Removing a system subrack

Step 6 Optional: Attach the nameplate, Huawei logo label, product model label, and
Intel label to the same positions on the replacement system subrack as those on
the removed system subrack, as shown in Figure 7-28. a indicates the position of
the nameplate, b indicates the position of the Huawei logo label, and c indicates
the position of the product model label and Intel label.

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Figure 7-28 Positions of the nameplate, Huawei logo label, product model label,
and Intel label

NOTE

● Two different nameplates are often included in the product. Please select the one that
contains identical information to the nameplate on the removed system subrack.
● When attaching the product model label and Intel label, attach the product model label
first and then attach the Intel label under the information on the product model label.

Step 7 Optional: Pull the information plate of the system subrack. (If you face the front
part of the system subrack, the information plate is located at the upper right of
the enclosure, as shown in Figure 7-29. Gently pull the information plate, but not
away from the enclosure.) Attach the device information label to the information
plate. Then, push the information plate back to the enclosure.

Figure 7-29 Position of the information plate

NOTE

You can attach the device information labels to both the front and back of the information
plate. The installation positions must be the same as those on the replacement system
subrack. If a label has been attached to one side of the information plate, you only need to
attach the device information label with a QR code to the other side of the information
plate. Attaching the device information plate helps engineers more easily identify and
maintain devices.

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Step 8 Install the system subrack into the cabinet, as shown in Figure 7-30.
1. Slide the system subrack into the cabinet along guide rails.
2. Use M6 screws to fix the system subrack in the cabinet.
3. Ensure that the system subrack is horizontally installed and tightly screwed.

Figure 7-30 Installing a system subrack

Step 9 Connect cables to the system subrack and press the Power button to power on the
controller enclosure.

Step 10 When the Power indicator is steady on, check whether the status of each
component is normal.
● If yes, the system subrack is successfully installed.
● If no, cables are incorrectly connected, components are incorrectly installed, or
the newly installed system subrack is faulty.

Step 11 Confirm the replacement.

1. Perform a post-replacement inspection.
After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
On the Parts Replacement page, click Inspection to check the system status
again. If any item fails inspection, rectify the fault based on the suggestions in
the inspection report.

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3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After the system subrack is replaced, label it to facilitate subsequent operations.

7.3.2 Replacing a System Subrack (for 2 U 5000 V3 Series)

This section describes how to replace a system subrack.

Impact on the System

Replacing a system subrack interrupts services running on the system subrack.
Perform this operation with caution and under the guidance of technical support
engineers.

Prerequisite
● The replacement system subrack is ready.
● The system subrack that you want to replace has been located.
NOTE

You can locate a component in one of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on its location indicator: You are advised to set the
location indicator of the component in DeviceManager. For details, see the Online Help
of DeviceManager. Then, locate the component at your site based on its location
indicator.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● The cable connection positions of the system subrack that you want to
replace are labeled on the cables.
● Services running on the system subrack that you want to replace have been
stopped.

Precaution
● Remove and insert a system subrack with even force. Excessive force may
damage the appearance or connectors of the system subrack.
● It is recommended that three persons are present when moving a fully
configured system subrack to prevent personal injury.

Tools and Materials

● Phillips screwdrivers (M3 to M6)
● ESD wrist strap

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● ESD bag
● ESD table
● Labels
● Protective gloves
● Nameplate
● Product model label
● Huawei logo label
● Intel label
● Device information label

Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 7.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement. On the Parts Replacement page, click FRU Replacement.
Then complete the check before the replacement as prompted. For details, see
7.1.3 Replacing an FRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap and remove the cables from the system subrack that you
want to replace.

Step 3 Take the spare part out of its ESD bag and place it on the ESD table.

Step 4 Remove components from the system subrack that you want to replace and
reinstall them to their original positions in the replacement system subrack.

Step 5 Remove the system subrack that you want to replace from the cabinet, as shown
in Figure 7-31.
1. Use the Phillips screwdriver to loosen the M6 screws from the system subrack.
2. Pull the system subrack out of the cabinet along guide rails and place the
system subrack on the ESD table.

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Figure 7-31 Removing a system subrack

Step 6 Optional: Attach the nameplate, Huawei logo label, product model label, and
Intel label to the same positions on the replacement system subrack as those on
the removed system subrack, as shown in Figure 7-32. a indicates the position of
the nameplate, b indicates the position of the Huawei logo label, and c indicates
the position of the product model label and Intel label.

Figure 7-32 Positions of the nameplate, Huawei logo label, product model label,
and Intel label

NOTE

● Two different nameplates are often included in the product. Select the one that contains
identical information to the nameplate on the removed system subrack.
● When attaching the product model label and Intel label, attach the product model label
first and then attach the Intel label under the information on the product model label.

Step 7 Optional: Pull the information plate of the system subrack. (If you face the front
part of the system subrack, the information plate is located at the upper right of
the enclosure, as shown in Figure 7-33. Gently pull the information plate, but not

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away from the enclosure.) Attach the device information label to the information
plate. Then, push the information plate back to the enclosure.

Figure 7-33 Position of the information plate

NOTE

You can attach the device information labels to both the front and back of the information
plate. The label content and positions must be the same as those on the replaced system
subrack. If a label has been attached to one side of the information plate, you only need to
attach the device information label with a QR code to the other side of the information
plate. Attaching the device information plate helps engineers easily identify and maintain
devices.

Step 8 Install the system subrack into the cabinet, as shown in Figure 7-34.
1. Slide the system subrack into the cabinet along guide rails.
2. Use M6 screws to fix the system subrack in the cabinet.
3. Ensure that the system subrack is horizontally installed and tightly screwed.

Figure 7-34 Installing a system subrack

Step 9 Connect cables to the system subrack and press the Power button to power on the
storage device.
Step 10 When the Power indicator is steady on, check whether the status of each
component is normal.
● If yes, the system subrack is successfully installed.
● If no, cables are incorrectly connected, components are incorrectly installed, or
the newly installed system subrack is faulty.
Step 11 Confirm the replacement.
1. Perform a post-replacement inspection.

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After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
On the Parts Replacement page, click Inspection to check the system status
again. If any item fails inspection, rectify the fault based on the suggestions in
the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.
----End

Follow-up Procedure
After the system subrack is replaced, label it to facilitate subsequent operations.

7.3.3 Replacing a System Subrack (for 3 U 5000 V3 Series)

This section describes how to replace a system subrack.

Impact on the System

Replacing a system subrack interrupts services running on the system subrack.
Perform this operation with caution and under the guidance of technical support
engineers.

Prerequisite
● A replacement system subrack is ready.
● The system subrack that you want to replace has been located.
NOTE

You can locate a component in one of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on its location indicator: You are advised to set the
location indicator of the component in DeviceManager. For details, see the Online Help
of DeviceManager. Then, locate the component at your site based on its location
indicator.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● The cable connection positions of the system subrack that you want to
replace are labeled on the cables.
● Services running on the system subrack that you want to replace have been
stopped.

Precaution
● Remove and insert a system subrack with even force. Excessive force may
damage the appearance or connectors of the system enclosure.
● To prevent personal injury, arrange three persons to move a fully configured
system subrack.

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Tools and Materials

● Phillips screwdrivers (M3 to M6)
● ESD wrist strap
● ESD bag
● ESD table
● Labels
● Protective gloves
● Nameplate
● Product model label
● Huawei logo label
● Intel label
● Device information label

Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 7.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement. On the Parts Replacement page, click FRU Replacement.
Then complete the check before the replacement as prompted. For details, see
7.1.3 Replacing an FRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap and remove the cables from the system subrack that you
want to replace.
Step 3 Take the spare part out of its ESD bag and place it on the ESD table.
Step 4 Remove components from the system subrack that you want to replace and
reinstall them to their original positions in the replacement system subrack.
Step 5 Remove the system subrack that you want to replace from the cabinet, as shown
in Figure 7-35.

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1. Use the Phillips screwdriver to remove the M6 screws from the system
subrack.
2. Pull the system subrack out of the cabinet along guide rails and place it on
the ESD table.

Figure 7-35 Removing a system subrack

Step 6 Optional: Attach the nameplate, Huawei logo label, product model label, and
Intel label to the same positions on the replacement system subrack as those on
the removed system enclosure, as shown in Figure 7-36. a indicates the position
of the nameplate, b indicates the position of the Huawei logo label, and c
indicates the position of the product model label and Intel label.

Figure 7-36 Positions of the nameplate, Huawei logo label, product model label,
and Intel label

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NOTE

● Two different nameplates are often included in the product. Select the one that contains
identical information to the nameplate on the removed system subrack.
● When attaching the product model label and Intel label, attach the product model label
first and then attach the Intel label under the information on the product model label.

Step 7 Optional: Pull the information plate of the system subrack. (If you face the front
part of the system subrack, the information plate is located at the lower right of
the enclosure, as shown in Figure 7-37. Gently pull the information plate, but not
away from the enclosure.) Attach the device information label to the information
plate. Then, push the information plate back to the enclosure.

Figure 7-37 Position of the information plate

NOTE

You can attach the device information labels to both the front and back of the information
plate. The label content and positions must be the same as those on the replaced system
subrack. If a label has been attached to one side of the information plate, you only need to
attach the device information label with a QR code to the other side of the information
plate. Attaching the device information plate helps engineers easily identify and maintain
devices.

Step 8 Install the replacement system subrack into the cabinet, as shown in Figure 7-38.
1. Slide the system subrack into the cabinet along guide rails.
2. Use M6 screws to fix the system subrack in the cabinet.
3. Ensure that the system subrack is horizontally installed and tightly screwed.

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Figure 7-38 Installing a system subrack

Step 9 Connect cables to the system subrack and press the Power button to power on the
storage device.
Step 10 When the Power indicator is steady on, check whether each component is in
normal state.
● If yes, the system subrack is successfully installed.
● If no, cables are incorrectly connected, components are incorrectly installed, or
the newly installed system subrack is faulty.
Step 11 Confirm the replacement.
1. Perform a post-replacement inspection.
After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
On the Parts Replacement page, click Inspection to check the system status
again. If any item fails inspection, rectify the fault based on the suggestions in
the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After the system subrack is replaced, label it to facilitate subsequent operations.

7.3.4 Replacing a System Subrack (for 6 U 6000 V3 Series)

This section describes how to replace a system subrack.

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Impact on the System

Replacing a system subrack interrupts services running on the system subrack.
Perform this operation with caution and under the guidance of technical support
engineers.

Prerequisite
● A replacement system subrack is ready.
● The system subrack that you want to replace has been located.
NOTE

You can locate a component in one of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on its location indicator: You are advised to set the
location indicator of the component in DeviceManager. For details, see the Online Help
of DeviceManager. Then, locate the component at your site based on its location
indicator.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● The cable connection positions of the system subrack that you want to
replace are labeled on the cables.
● Services running on the system subrack that you want to replace have been
stopped.

Precaution
● Remove and insert a system subrack with even force. Excessive force may
damage the appearance or connectors of the system enclosure.
● To prevent personal injury, arrange three persons to move a fully configured
system subrack.

Tools and Materials

● Phillips screwdrivers (M3 to M6)
● ESD wrist strap
● ESD bag
● ESD table
● Labels
● Product model bar
● Protective gloves
● Nameplate
● Intel label
● Device information label

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Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 7.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement. On the Parts Replacement page, click FRU Replacement.
Then complete the check before the replacement as prompted. For details, see
7.1.3 Replacing an FRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap and remove all the cables from the system subrack that
you want to replace.
Step 3 Take the spare part out of its ESD bag and place it on the ESD table.
Step 4 Insert the product model bar into the upper part of the replacement system
subrack. The arrow in Figure 7-39 shows the installation position of the product
model bar.

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Figure 7-39 Position of the product model bar

NOTE

Multiple different product model bars are often included in the product. Please select the
one that contains identical information to the product model bar on system subrack that
you want to replace.

Step 5 Remove components from the system subrack that you want to replace and
reinstall them to their original positions in the replacement system subrack.
Step 6 Remove the system subrack that you want to replace from the cabinet, as shown
in Figure 7-40.
1. Open the mounting ear cover. Use the Phillips screwdriver to remove the M6
screws from the system subrack.
2. Pull the system subrack out of the cabinet along guide rails and place it on
the ESD table.

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Figure 7-40 Removing a system subrack

Step 7 Optional: Attach the nameplate and the Intel label to the same positions on the
replacement system subrack as those on the removed system subrack, as shown in
Figure 7-41. a indicates the nameplate location, and b indicates the Intel label
location.

Figure 7-41 Positions of the nameplate and Intel label

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NOTE

Two different nameplates are often included in the product. Select the one that contains
identical information to the nameplate on the removed system subrack.

Step 8 Optional: Pull the information plate of the system subrack. (If you face the front
part of the system subrack, the information plate is located at the lower right of
the enclosure, as shown in Figure 7-42. Gently pull the information plate, but not
away from the enclosure.) Attach the device information label to the information
plate. After that, push the information plate back to the enclosure.

Figure 7-42 Position of the information plate

NOTE

You can attach the device information labels to both the front and back of the information
plate. The label content and positions must be the same as those on the replaced system
subrack. If a label has been attached to one side of the information plate, you only need to
attach the device information label with a QR code to the other side of the information
plate. Attaching the device information plate helps engineers easily identify and maintain
devices.

Step 9 Install the replacement system subrack into the cabinet, as shown in Figure 7-43.
1. Slide the system subrack into the cabinet along guide rails.
2. Use M6 screws to fix the system subrack in the cabinet. Close the mounting
ear cover.
3. Ensure that the system subrack is horizontally installed and tightly screwed.

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Figure 7-43 Installing a system subrack

Step 10 Connect cables to the system subrack and press the Power button to power on the
storage device.

Step 11 When the Power indicator is steady on, check whether each component is in
normal state.
● If yes, the system subrack is successfully installed.
● If no, cables are incorrectly connected, components are incorrectly installed, or
the newly installed system subrack is faulty.

Step 12 Confirm the replacement.

1. Perform a post-replacement inspection.
After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
On the Parts Replacement page, click Inspection to check the system status
again. If any item fails inspection, rectify the fault based on the suggestions in
the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After the system subrack is replaced, label it to facilitate subsequent operations.

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7.4 Replacing a Controller (Button Cells Included)

This section describes how to replace a controller. If a button cell is faulty, replace
the controller to which the button cell belongs.

7.4.1 Replacing a Controller (for 2 U 2000 V3 Series, Backup

Power Module Included)
This section describes how to replace a controller. If a backup power module is
faulty, replace the controller to which the backup power module belongs.

Impact on the System

During the replacement of a controller, the system switches services from the port
of the controller to another redundant port.
● For front-end and scale-out links, if available links are unable to carry the
current service load, the service I/O response latency increases and the system
performance deteriorates. If there are no other redundant links, services run
on a single link and the system reliability decreases.
● For back-end links, disks in a loop run on a single link and the system
reliability decreases.
You are advised to replace a controller in off-peak hours.

Prerequisite
● If the controller that you want to replace is processing services, ensure that its
CPU usage does not exceed 40% before replacing it.
● The replacement controller is ready.
● The controller that you want to replace has been located.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● The cable connection positions of the controller that you want to replace are
labeled on the cables.
● After a user manually replaces the public/private key pair of ibc_os_hs, the
public/private key pairs of all other functional controllers are initialized before
controller replacement.
NOTE

To check whether ibc_os_hs public/private key pairs are the default ones, see the check
message of the FRU tool. To initialize the public/private key pairs, log in to the serial port of
the controller enclosure using user account _super_admin (the default password is
Admin@revive) and run the initibckey command.

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● If the storage system of the current version allows SSH port IDs to be
configured, the SSH port ID of each controller in the storage system is the
default value 22.
NOTE

Run show system server_port server_name=SSH to check whether the SSH port ID is 22.
If the port ID is not 22, run change system server_port server_name=SSH port_num=22
to change it to 22.
● If the controller to be replaced is in minisystem state (After login to the CLI of
the controller, Storage: minisystem> is displayed), contact Huawei technical
support engineers for assistance.

Precaution
● Remove and insert a controller with even force. Excessive force may damage
the appearance or connectors of the controller.
● Remove only one controller at a time to ensure service continuity.
● A controller must be replaced within three minutes. Otherwise, the system
heat dissipation is compromised.
● If a single controller fails, use the SmartKit to replace it when the other
controller is working properly. If the entire controller enclosure has been
powered off, power on the functioning controller before replacing the faulty
one.
● If both controllers of a controller enclosure fail, contact Huawei technical
support engineers for assistance.
● If the FRU tool fails to identify a controller fault, skip Step 1, go to Step 2 to
Step 11.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 7.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Evaluate the replacement.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement Evaluation. If any check item fails, rectify the fault as
instructed.

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3. Check the status of the parts to be replaced.

Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement. On the Parts Replacement page, click FRU Replacement.
Then complete the check before the replacement as prompted. For details, see
7.1.3 Replacing an FRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Remove the two interface modules from the controller to be replaced.
1. Check the status of the Power indicator/Hot Swap button on an interface
module to determine whether the interface module has been successfully
powered off, as shown in Figure 7-44.
– If the indicator is off, the interface module has been successfully powered
off. Proceed to Step 3.2.
– If the indicator is on, use a paper clip or a similar object to press the
Power indicator/Hot Swap button on the interface module to power off
the interface module.
NOTE

This section uses 2600 V3 as an example. Each controller of 2200 V3 supports only one
interface module.

Figure 7-44 Power indicator/Hot Swap button on an interface module

2. Remove the cables from the interface module.

3. Press the latch on the interface module to release the handle and pull out the
interface module, as shown in Figure 7-45.

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Figure 7-45 Removing an interface module

4. Put the removed interface module into an ESD bag.

Step 4 Remove the cables from the controller.
Step 5 Press latches on the controller to release the handles and pull out the controller,
as shown in Figure 7-46.

Figure 7-46 Removing a controller

Step 6 Place the removed controller into an ESD bag.

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Step 7 Take the spare part out of its ESD bag.

Step 8 Open handles on the replacement controller, insert the controller, and close the
handles, as shown in Figure 7-47.

Figure 7-47 Installing a controller

Step 9 Insert the removed interface modules to the empty slots until they click into place,
as shown in Figure 7-48.

Figure 7-48 Installing an interface module

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Step 10 Connect the cables as labeled.

Step 11 Wait about five minutes and check the status of the Power indicator on the
controller to determine whether the controller has been powered on, as shown in
Figure 7-49.
● If the Power indicator is steady green, the controller has been powered on.
● If the Power indicator is blinking green and the Alarm indicator is blinking
red, the controller is being located.
● If the Power indicator is blinking green (0.5 Hz), the controller is powered on
and in the BIOS boot process.
● If the Power indicator is blinking green (2 Hz), the controller is in the
operating system boot process or power-off process.
● If the Power indicator is off, the controller is absent or powered off.

Figure 7-49 Power/Alarm indicators on a controller

1 Alarm indicator of the 2 Power indicator of the controller

controller

Step 12 Confirm the replacement.

1. Perform a post-replacement inspection.
a. If the FRU tool can identify the faulty controller before the replacement:
After the parts replacement, return to the SmartKit page and click
Replaced. Then complete the parts check after the replacement as
prompted.
b. If the FRU tool fails to identify the faulty controller before the
replacement:
Check the status of the controller Alarm indicator to determine whether
the controller is working properly. Figure 7-49 shows the location of the
indicators.

▪ If the Alarm indicator is steady red, an alarm is generated on the

controller.

▪ If the Alarm indicator is blinking red and the Power indicator is

blinking green, the controller is being located.

▪ If the Alarm indicator is off, the controller is working properly.

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NOTICE

If the version of the newly installed controller is inconsistent with that of the
faulty controller, the controller will synchronize the version after the
replacement. This process takes about 30 minutes and the maximum duration
is 60 minutes. If the duration exceeds 60 minutes, contact Huawei technical
support. During the synchronization, do not remove the controller or power
off the storage system.

2. Check system status.

On the Parts Replacement page, click Inspection to check the system status
again. If any item fails inspection, rectify the fault based on the suggestions in
the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After a controller is replaced, label it to facilitate subsequent operations.

7.4.2 Replacing a Controller (for 2 U 5000 V3 Series)

This section describes how to replace a controller.

Impact on the System

During the replacement of a controller, the system switches services from the port
of the controller to another redundant port.
● For front-end and scale-out links, if available links are unable to carry the
current service load, the service I/O response latency increases and the system
performance deteriorates. If there are no other redundant links, services run
on a single link and the system reliability decreases.
● For back-end links, disks in a loop run on a single link and the system
reliability decreases.
You are advised to replace a controller in off-peak hours.

Prerequisite
● If the controller that you want to replace is processing services, ensure that its
CPU usage does not exceed 40% before replacing it.
● The replacement controller is ready.
● The controller that you want to replace has been located.

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NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● The cable connection positions of the controller that you want to replace are
labeled on the cables.
● After a user manually replaces the public/private key pair of ibc_os_hs, the
public/private key pairs of all other functional controllers are initialized before
controller replacement.
NOTE

To check whether ibc_os_hs public/private key pairs are the default ones, see the check
message of the FRU tool. To initialize the public/private key pairs, log in to the serial port of
the controller enclosure using user account _super_admin (the default password is
Admin@revive) and run the initibckey command.
● If the storage system of the current version allows SSH port IDs to be
configured, the SSH port ID of each controller in the storage system is the
default value 22.
NOTE

Run show system server_port server_name=SSH to check whether the SSH port ID is 22.
If the port ID is not 22, run change system server_port server_name=SSH port_num=22
to change it to 22.
● If the controller to be replaced is in minisystem state (After login to the CLI of
the controller, Storage: minisystem> is displayed), contact Huawei technical
support engineers for assistance.

Precaution
● Remove and insert a controller with even force. Excessive force may damage
the appearance or connectors of the controller.
● Remove only one controller at a time to ensure service continuity.
● A controller must be replaced within five minutes. Otherwise, the system heat
dissipation is compromised.
● If a single controller fails, use the SmartKit to replace it when the other
controller is working properly. If the entire controller enclosure has been
powered off, power on the functioning controller before replacing the faulty
one.
● If both controllers of a controller enclosure fail, contact Huawei technical
support engineers for assistance.
● If the FRU tool fails to identify a controller fault, skip Step 1, go to Step 2 to
Step 11.

Tools and Materials

● ESD wrist strap

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● ESD bag
● Labels

Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 7.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Evaluate the replacement.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement Evaluation. If any check item fails, rectify the fault as
instructed.
3. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement. On the Parts Replacement page, click FRU Replacement.
Then complete the check before the replacement as prompted. For details, see
7.1.3 Replacing an FRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Remove the two interface modules from the controller to be replaced.
1. Check the status of the Power indicator/Hot Swap button on an interface
module to determine whether the interface module has been successfully
powered off, as shown in Figure 7-50.
– If the indicator is off, the interface module has been successfully powered
off. Proceed to Step 3.2.
– If the indicator is on, use a paper clip or a similar object to press the
Power indicator/Hot Swap button on the interface module to power off
the interface module.

Figure 7-50 Power indicator/Hot Swap button on an interface module

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2. Remove the cables from the interface module.

3. Press the latch on the interface module to release the handle and pull out the
interface module, as shown in Figure 7-51.

Figure 7-51 Removing an interface module

4. Put the removed interface module into an ESD bag.

Step 4 Remove the cables from the controller.
Step 5 Press latches on the controller to release the handles and pull out the controller,
as shown in Figure 7-52.

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Figure 7-52 Removing a controller

Step 6 Place the removed controller into an ESD bag.

Step 7 Take the spare part out of its ESD bag.
Step 8 Open handles on the replacement controller, insert the controller, and close the
handles, as shown in Figure 7-53.

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Figure 7-53 Installing a controller

Step 9 Insert the removed interface modules to the empty slots until they click into place,
as shown in Figure 7-54.

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Figure 7-54 Installing an interface module

Step 10 Connect the cables as labeled.

Step 11 Wait about five minutes and check the status of the Power indicator on the
controller to determine whether the controller has been powered on, as shown in
Figure 7-55.
● If the Power indicator is steady green, the controller has been powered on.
● If the Power indicator is blinking green and the Alarm indicator is blinking
red, the controller is being located.
● If the Power indicator is blinking green (0.5 Hz), the controller is powered on
and in the BIOS boot process.
● If the Power indicator is blinking green (2 Hz), the controller is in the
operating system boot process or power-off process.
● If the Power indicator is off, the controller is absent or powered off.

Figure 7-55 Power/Alarm indicators on a controller

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1 Alarm indicator of the 2 Power indicator of the controller

controller

Step 12 Confirm the replacement.

1. Perform a post-replacement inspection.
a. If the FRU tool can identify the faulty controller before the replacement:
After the parts replacement, return to the SmartKit page and click
Replaced. Then complete the parts check after the replacement as
prompted.
b. If the FRU tool fails to identify the faulty controller before the
replacement:
Check the status of the controller Alarm indicator to determine whether
the controller is working properly. Figure 7-55 shows the location of the
indicators.

▪ If the Alarm indicator is steady red, an alarm is generated on the

controller.

▪ If the Alarm indicator is blinking red and the Power indicator is

blinking green, the controller is being located.

▪ If the Alarm indicator is off, the controller is working properly.

NOTICE

If the version of the newly installed controller is inconsistent with that of the
faulty controller, the controller will synchronize the version after the
replacement. This process takes about 30 minutes and the maximum duration
is 60 minutes. If the duration exceeds 60 minutes, contact Huawei technical
support. During the synchronization, do not remove the controller or power
off the storage system.

2. Check system status.

On the Parts Replacement page, click Inspection to check the system status
again. If any item fails inspection, rectify the fault based on the suggestions in
the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After a controller is replaced, label it to facilitate subsequent operations.

7.4.3 Replacing a Controller (for 3 U 5000 V3 Series)

This section describes how to replace a controller.

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Impact on the System

During the replacement of a controller, system performance and reliability may be
compromised. Therefore, replace a controller during off-peak hours.

Prerequisite
● If the controller that you want to replace is processing services, ensure that its
CPU usage does not exceed 40% before replacing it.
● A replacement controller is ready.
● The controller that you want to replace has been located.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● Each controller is equipped with three fan modules. Before replacing a
controller, ensure that the fan modules of the other controller work properly.
● After a user manually replaces the public/private key pair of ibc_os_hs, the
public/private key pairs of all other functional controllers are initialized before
controller replacement.
NOTE

To check whether ibc_os_hs public/private key pairs are the default ones, see the check
message of the FRU tool. To initialize the public/private key pairs, log in to the serial port of
the controller enclosure using user account _super_admin (the default password is
Admin@revive) and run the initibckey command.
● If the storage system of the current version allows SSH port IDs to be
configured, the SSH port ID of each controller in the storage system is the
default value 22.
NOTE

Run show system server_port server_name=SSH to check whether the SSH port ID is 22.
If the port ID is not 22, run change system server_port server_name=SSH port_num=22
to change it to 22.
● If the controller to be replaced is in minisystem state (After login to the CLI of
the controller, Storage: minisystem> is displayed), contact Huawei technical
support engineers for assistance.

Precaution
● Remove and insert a controller with even force. Excessive force may damage
the appearance or connectors of the controller.
● Remove only one controller at a time.
● A controller must be replaced within ten minutes. Otherwise, the system heat
dissipation is compromised.
● If a single controller fails, use the SmartKit to replace it when the other
controller is working properly. If the entire controller enclosure has been

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powered off, power on the functioning controller before replacing the faulty
one.
● If both controllers of a controller enclosure fail, contact Huawei technical
support engineers for assistance.
● If the FRU tool fails to identify a controller fault, skip Step 1, go to Step 2 to
Step 8.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 7.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Evaluate the replacement.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement Evaluation. If any check item fails, rectify the fault as
instructed.
3. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement. On the Parts Replacement page, click FRU Replacement.
Then complete the check before the replacement as prompted. For details, see
7.1.3 Replacing an FRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Press the latch on the controller to release the handles and pull out the controller,
as shown in Figure 7-56.

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Figure 7-56 Removing a controller

Step 4 Take the spare part out of its ESD bag.

Step 5 Remove the three fan modules from the original controller and install them on the
replacement controller.
1. Press the latch on the panel, open the panel, and pull out the three fan
modules one by one, as shown in Figure 7-57.

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Figure 7-57 Removing fan modules

2. Insert the three fan modules into the replacement controller and close the
panel, as shown in Figure 7-58.

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Figure 7-58 Installing fan modules

Step 6 Place the removed controller into an ESD bag.

Step 7 Fully open the handles of the replacement controller, insert the controller into the
empty slot until it clicks into place, and close the handles, as shown in Figure
7-59.

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Figure 7-59 Installing a controller

Step 8 Wait about five minutes and check the status of the Power indicator on the
controller to determine whether the controller has been powered on, as shown in
Figure 7-60.
● If the Power indicator is steady green, the controller has been powered on.
● If the Power indicator is blinking green and the Alarm indicator is blinking
red, the controller is being located.
● If the Power indicator is blinking green (0.5 Hz), the controller is powered on
and in the BIOS boot process.
● If the Power indicator is blinking green (2 Hz), the controller is in the
operating system boot process or power-off process.
● If the Power indicator is off, the controller is absent or powered off.

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Figure 7-60 Power/Alarm indicators on a controller

1 Power indicator of the controller 2 Alarm indicator of the controller

Step 9 Confirm the replacement.

1. Perform a post-replacement inspection.
a. If the FRU tool can identify the faulty controller before the replacement:
After the parts replacement, return to the SmartKit page and click
Replaced. Then complete the parts check after the replacement as
prompted.
b. If the FRU tool fails to identify the faulty controller before the
replacement:
Check the status of the controller Alarm indicator to determine whether
the controller is working properly. Figure 7-60 shows the location of the
indicators.

▪ If the Alarm indicator is steady red, an alarm is generated on the

controller.

▪ If the Alarm indicator is blinking red and the Power indicator is

blinking green, the controller is being located.

▪ If the Alarm indicator is off, the controller is working properly.

NOTICE

If the version of the newly installed controller is inconsistent with that of the
faulty controller, the controller will synchronize the version after the
replacement. This process takes about 30 minutes and the maximum duration
is 60 minutes. If the duration exceeds 60 minutes, contact Huawei technical
support. During the synchronization, do not remove the controller or power
off the storage system.

2. Check system status.

On the Parts Replacement page, click Inspection to check the system status
again. If any item fails inspection, rectify the fault based on the suggestions in
the inspection report.

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3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After a controller is replaced, label it to facilitate subsequent operations.

7.4.4 Replacing a Controller (for 6 U 6000 V3 Series)

This section describes how to replace a controller.

Impact on the System

During the replacement of a controller, system performance and reliability may be
compromised. Therefore, replace a controller during off-peak hours.

Prerequisite
● A replacement controller is ready.
● The controller that you want to replace has been located.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● Each controller is equipped with three fan modules. Before replacing a
controller, ensure that the fan modules of the other controllers work properly.
● After a user manually replaces the public/private key pair of ibc_os_hs, the
public/private key pairs of all other functional controllers are initialized before
controller replacement.
NOTE

To check whether ibc_os_hs public/private key pairs are the default ones, see the check
message of the FRU tool. To initialize the public/private key pairs, log in to the serial port of
the controller enclosure using user account _super_admin (the default password is
Admin@revive) and run the initibckey command.
● If the storage system of the current version allows SSH port IDs to be
configured, the SSH port ID of each controller in the storage system is the
default value 22.
NOTE

Run show system server_port server_name=SSH to check whether the SSH port ID is 22.
If the port ID is not 22, run change system server_port server_name=SSH port_num=22
to change it to 22.
● If the controller to be replaced is in minisystem state (After login to the CLI of
the controller, Storage: minisystem> is displayed), contact Huawei technical
support engineers for assistance.

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Precaution
● Remove and insert a controller with even force. Excessive force may damage
the appearance or connectors of the controller.
● Remove only one controller at a time.
● A controller must be replaced within ten minutes. Otherwise, the system heat
dissipation is compromised.
● A controller enclosure's controller and assistant cooling unit (ACU) have the
same appearance, but can be distinguished according to the silkscreen in the
lower left corner of the front panel. CTM refers to a controller and ACU refers
to an assistant cooling unit.
● If a single controller fails, use the SmartKit to replace it when the other
controller is working properly. If the entire controller enclosure has been
powered off, power on the functioning controller before replacing the faulty
one.
● If both controllers of a controller enclosure fail, contact Huawei technical
support engineers for assistance.
● If the FRU tool fails to identify a controller fault, skip Step 1, go to Step 2 to
Step 8.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 7.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Evaluate the replacement.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement Evaluation. If any check item fails, rectify the fault as
instructed.
3. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement. On the Parts Replacement page, click FRU Replacement.
Then complete the check before the replacement as prompted. For details, see
7.1.3 Replacing an FRU.

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NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Press the latch on the controller to release the handles and pull out the controller,
as shown in Figure 7-61.

Figure 7-61 Removing a controller

Step 4 Take the spare part out of its ESD bag.

Step 5 Remove the three fan modules from the original controller and install them on the
replacement controller.
1. Press the latch on the panel, open the panel, and pull out the three fan
modules one by one, as shown in Figure 7-62.

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Figure 7-62 Removing fan modules

2. Insert the three fan modules into the replacement controller and close the
panel, as shown in Figure 7-63.

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Figure 7-63 Installing fan modules

Step 6 Place the removed controller into an ESD bag.

Step 7 Fully open the handles of the replacement controller, insert the controller into the
empty slot until it clicks into place, and close the handles, as shown in Figure
7-64.

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Figure 7-64 Installing a controller

Step 8 Wait about five minutes and check the status of the Power indicator on the
controller to determine whether the controller has been powered on, as shown in
Figure 7-65.
● If the Power indicator is steady green, the controller has been powered on.
● If the Power indicator is blinking green and the Alarm indicator is blinking
red, the controller is being located.
● If the Power indicator is blinking green (0.5 Hz), the controller is powered on
and in the BIOS boot process.
● If the Power indicator is blinking green (2 Hz), the controller is in the
operating system boot process or power-off process.
● If the Power indicator is off, the controller is absent or powered off.

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Figure 7-65 Power/Alarm indicators on a controller

1 Power indicator of the controller 2 Alarm indicator of the controller

Step 9 Confirm the replacement.

1. Perform a post-replacement inspection.
a. If the FRU tool can identify the faulty controller before the replacement:
After the parts replacement, return to the SmartKit page and click
Replaced. Then complete the parts check after the replacement as
prompted.
b. If the FRU tool fails to identify the faulty controller before the
replacement:
Check the status of the controller Alarm indicator to determine whether
the controller is working properly. Figure 7-65 shows the location of the
indicators.

▪ If the Alarm indicator is steady red, an alarm is generated on the

controller.

▪ If the Alarm indicator is blinking red and the Power indicator is

blinking green, the controller is being located.

▪ If the Alarm indicator is off, the controller is working properly.

NOTICE

If the version of the newly installed controller is inconsistent with that of the
faulty controller, the controller will synchronize the version after the
replacement. This process takes about 30 minutes and the maximum duration
is 60 minutes. If the duration exceeds 60 minutes, contact Huawei technical
support. During the synchronization, do not remove the controller or power
off the storage system.

2. Check system status.

On the Parts Replacement page, click Inspection to check the system status
again. If any item fails inspection, rectify the fault based on the suggestions in
the inspection report.

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3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After a controller is replaced, label it to facilitate subsequent operations.

7.5 Replacing a Cable

This section describes how to replace a cable.

7.5.1 Replacing an MPO-4*DLC Optical Fiber (for 8 Gbit/s

Fibre Channel Interface Module (Eight Ports)/16 Gbit/s Fibre
Channel Interface Module (Eight Ports))
This section describes how to replace an MPO-4*DLC optical fiber.

Impact on the System

During the replacement of an MPO-4*DLC optical fiber, the system switches
services from the fibers (four array ports) to other ports on this controller or on
the peer controller. If available links are unable to bear the current service load,
host latency increases and the system performance degrades. If there are no
redundant links, services carried by the optical fiber will be interrupted.

Prerequisites
● A spare part is on hand.
● The optical fiber that you want to replace has been located.

Precautions
● Use even force when you remove or insert an optical fiber. Excessive force
may damage the appearance or connector of the optical fiber.
● Do not frequently remove and insert a cable. Wait at least 15 seconds
between removal and insertion.
● There are four links on the optical fiber. If you want to replace the 8 Gbit/s
Fibre Channel interface module (eight ports)/16 Gbit/s Fibre Channel
interface module (eight ports), ensure that all working links have backup
links. You are advised to disable the ports of the switch that connect to the 8
Gbit/s Fibre Channel interface module (eight ports)/16 Gbit/s Fibre Channel
interface module (eight ports) and switch the services on these ports to
backup links to avoid interruption during the replacement.

Tools and Materials

● ESD wrist strap
● ESD bag

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● Labels

Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 7.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check redundant paths to the host.
For details, see Checking the Multipathing Status in the Performance
Monitoring Guide.
3. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement. On the Parts Replacement page, click FRU Replacement.
Then complete the check before the replacement as prompted. For details, see
7.1.3 Replacing an FRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Grip the green part of the optical fiber, remove the MPO end of the optical fiber
from the optical module, and cover the optical fiber with a dustproof cap, as
shown in Figure 7-66.

DANGER

Do not look into the optical port without eye protection. The laser beam on the
optical interface board or from the fiber may cause injuries to eyes.

Figure 7-66 Removing the MPO end of the optical fiber

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Step 4 Remove the DLC ends of the optical fiber from the ODF distribution box and cover
the optical fiber with a dustproof cap, as shown in Figure 7-67.

DANGER

Do not look into the optical port without eye protection. The laser beam on the
optical interface board or from the fiber may cause injuries to eyes.

Figure 7-67 Removing the DLC ends of the optical fiber

Step 5 Take the spare part out of its ESD bag.

Step 6 Take the dustproof cap off the MPO end of the optical fiber. Point the white dot of
the optical fiber downward and insert it directly to the optical module. Grip the
black connector and push it forward until you hear the click or feel the vibration,
as shown in Figure 7-68.

DANGER

Do not look into the optical port without eye protection. The laser beam on the
optical interface board or from the fiber may cause injuries to eyes.

Figure 7-68 Installing the MPO end of the optical fiber

Step 7 Take the dustproof caps off the DLC ends of the optical fiber and insert the optical
fiber into the ODF distribution box, as shown in Figure 7-69.

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DANGER

Do not look into the optical port without eye protection. The laser beam on the
optical interface board or from the fiber may cause injuries to eyes.

Figure 7-69 Installing the DLC ends of the optical fiber

Step 8 View the Port indicator, and determine whether the installation is successful.
● If the indicator is steady green or blue, the optical module has been
successfully installed.
● If the indicator is steady red or off, the newly installed MPO-4*DLC optical
fiber is faulty, or incorrectly installed.
Step 9 Confirm the replacement.
1. Perform a post-replacement inspection.
After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
On the Parts Replacement page, click Inspection to check the system status
again. If any item fails inspection, rectify the fault based on the suggestions in
the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After the optical fiber is replaced, label it to facilitate subsequent operations.

7.5.2 Replacing a Mini SAS HD Cable

This section describes how to replace a mini SAS HD cable.

Impact on the System

During the replacement of a mini SAS HD cable, the system switches services from
the port of the mini SAS HD cable to another redundant port. If there are no other
redundant links on back-end ports, disks in the loop run on a single link and the

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system reliability decreases. You are advised to replace a mini SAS HD cable in off-
peak hours.

Prerequisite
● The replacement cable is ready.
● You have located the component that houses the mini SAS HD cable you
want to replace.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● Data has been backed up before you replace the cable online.

Precaution
● Use even force when you remove or insert a mini SAS HD cable. Excessive
force may damage the appearance or connector of the mini SAS HD cable.
● Do not frequently remove and insert a cable. Wait at least 15 seconds
between removal and insertion.

Tools and Materials

● ESD wrist strap
● ESD bags
● Labels

Procedure
Step 1 Wear an ESD wrist strap.
Step 2 Hold the mini SAS HD cable and push the connector slightly inward, as shown in
Figure 7-70.

Figure 7-70 Pushing the cable connector inward

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Step 3 Hold the plastic ring and pull it outward along the arrow direction until the mini
SAS HD cable is unlocked, as shown in Figure 7-71 and Figure 7-72.

Figure 7-71 Top view of removing a mini SAS HD cable

Figure 7-72 Bottom view of removing a mini SAS HD cable

Step 4 Pull the mini SAS HD cable connector out of the port and put it in to an ESD bag.
Step 5 Take the spare part out of the ESD bag.
Step 6 Insert the replacement mini SAS HD cable vertically into the original position, as
shown in Figure 7-73.

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Figure 7-73 Connecting a mini SAS HD cable

Step 7 View the Port indicator, and determine whether the installation is successful.
● If the indicator is steady green or blue, the cable is successfully installed.
● If the indicator is steady red or off, the newly installed cable is faulty, the
cable slot is faulty, or the cable is incorrectly installed.

Step 8 Confirm the replacement.

After the preceding procedure is complete, check services on the host for storage-
related errors. If any storage-related error is reported, contact Huawei technical
support.

----End

Follow-up Procedure
Label the replaced cable to facilitate subsequent operations.

7.5.3 Replacing a Cable

This section describes how to replace a cable.

Impact on the System

During the replacement of a cable, the system switches services from the port of
the cable to another redundant port.

● For front-end and scale-out links, if available links are unable to carry the
current service load, the service I/O response latency increases and the system
performance deteriorates. If there are no other redundant links, services run
on a single link and the system reliability decreases.
● For back-end links, disks in a loop run on a single link and the system
reliability decreases.
You are advised to replace a cable in off-peak hours.

Prerequisites
● A spare part is on hand.

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● The cable that you want to replace has been located.

● Data has been backed up before you replace the cable online.

Precautions
● Remove and insert a cable with even force. Excessive force may damage the
cable.
● Do not frequently remove and insert a cable. Wait at least 15 seconds
between removal and insertion.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 7.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement. On the Parts Replacement page, click FRU Replacement.
Then complete the check before the replacement as prompted. For details, see
7.1.3 Replacing an FRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Confirm the position of the cable to be replaced and record the cable's label.
Step 4 Cut the binding tapes and remove the cable to be replaced.

DANGER

Do not look into the optical port without eye protection. The laser beams inside
an optical port can cause damage to your eyes.

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NOTE

Before removing a SAS cable, gently push the connector of the cable inward. Then pull the
plastic ring on the connector outward until the cable is completely removed from the
expansion module.

Step 5 Put the removed cable into an ESD bag.

Step 6 Take the spare part out of its ESD bag.
Step 7 Write the information recorded in Step 4 to a new label and attach the new label
to the cable to be installed.
Step 8 Insert the spare part in the position of the original cable.

NOTICE

If various cables at different locations have been replaced simultaneously, ensure

that the cables before and after the replacement have the same types.

DANGER

Do not look into the optical port without eye protection. The laser beams inside
an optical port can cause damage to your eyes.

Step 9 Optional: View the indicator of the cable port, and determine whether the
installation is successful if you replace the cable online.
NOTE

The meanings of indicator colors vary across different interface modules. In general, a red
indicator indicates that the system has alarms or is abnormal. For details, refer to the
Product Description.

Step 10 Bind the cables.

Step 11 Confirm the replacement.
1. Perform a post-replacement inspection.
After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
On the Parts Replacement page, click Inspection to check the system status
again. If any item fails inspection, rectify the fault based on the suggestions in
the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After the cable is replaced, label it for subsequent operations.

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7.6 Replacing an Interface Module

This section describes how to replace an interface module.

Impact on the System

● During the replacement of a front-end interface module, the system switches
services from the port of the interface module to another redundant port. If
available links are unable to bear the current service load, the service I/O
response latency increases and the system performance degrades. If there are
no other redundant links, services run on a single link and the system
reliability degrades.
● During the replacement of a back-end interface module, the system switches
services from ports on this module to ports on another redundant module. A
back-end port has no other redundant links, and disks in the loop all run with
a single path, causing the system reliability to degrade.
● During the replacement of a SmartIO interface module that is used for
controller interconnection, the controller on which the interface module
resides becomes offline and all services on the controller are automatically
switched to the peer controller. The service switch over duration increases if
the service load is out of the load bearing limit of a single controller. The
replacement may fail due to a heavy service load. In addition, the
replacement degrades system performance and reliability. You are advised to
perform interface module replacement during off-peak hours. After the
replacement is complete, the controller on which the interface module resides
will restart and services will be automatically switched back to the controller.
NOTE

Use SmartKit to replace a SmartIO interface module that is used for controller
interconnection.

Prerequisite
● The new interface module is the same type as the one to be replaced. If you
want to use a different type of interface module, you must contact Huawei
technical support.
● The replacement interface module is ready.
● The interface module that you want to replace has been located.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● Services running on the interface module that you want to replace have been
stopped.

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● The cable connection positions of the interface module that you want to
replace are labeled on the cables.

Precaution
● Note the following if you want to replace a SmartIO interface module:
– For the new SmartIO interface module without an optical module
Remove the optical module from the SmartIO interface module you want
to replace and insert the new SmartIO interface module into the
controller enclosure. After the power indicator of the new interface
module is steady green, wait at least one minute and insert the removed
optical module into the new SmartIO interface module.
– For the new SmartIO interface module with an optical module
Insert the new SmartIO interface module into the controller enclosure. If
you want to use the optical module on the replaced interface module,
wait at least one minute after the power indicator of the new SmartIO
interface module is steady green, and then insert the optical module into
the new SmartIO interface module.
● Remove and insert an interface module with even force. Excessive force may
damage the appearance or connectors of the interface module.
● An interface module must be replaced within five minutes. Otherwise, the
system heat dissipation is compromised.
● After removing an interface module, wait at least fifteen seconds before
inserting one. Otherwise, the system cannot identify the status change of the
interface module.
● If you replace an interface module that uses Ethernet protocol with one that
uses Fibre Channel protocol, the Ethernet port configuration information will
be deleted, and VLANs, logical ports, and bonded ports on the original
interface module will become unavailable. If you replace the interface module
again with one that uses Ethernet protocol, the Ethernet port configuration
information will not be restored, but the VLANs, logical ports, and bonded
ports on the Ethernet interface module will be restored.
● If you replace an interface module that uses Fibre Channel protocol with one
that uses Ethernet protocol, the Fibre Channel port configuration information
will be deleted. If you replace the interface module again with one that uses
Fibre Channel protocol, the Fibre Channel port configuration information will
not be restored.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Check status before replacement.
1. Check system status.

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Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 7.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Evaluate the replacement.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement Evaluation. If any check item fails, rectify the fault as
instructed.
NOTE

Only IP scale-out interface modules support parts replacement evaluation.

3. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement. On the Parts Replacement page, click FRU Replacement.
Then complete the check before the replacement as prompted. For details, see
7.1.3 Replacing an FRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Check the status of the Power indicator/Hot Swap button on the interface module
to determine whether the interface module has been successfully powered off, as
shown in Figure 7-74.
● If the indicator is off, the interface module has been successfully powered off.
Proceed to Step 4.
● If the indicator is on, use a paper clip or a similar object to press the Power
indicator/Hot Swap button on the interface module to power off the interface
module.

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Figure 7-74 Power indicator/Hot Swap button on an interface module

Step 4 Remove the cables from the interface module that you want to replace.
Step 5 Press the latch on the interface module and pull out the interface module, as
shown in Figure 7-75.

Figure 7-75 Removing an interface module

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NOTE

A 2 U controller enclosure is illustrated in the figure. The operation procedure also applies
to 3 U and 6 U controller enclosures.

Step 6 Put the removed interface module into an ESD bag.

Step 7 Take the spare part out of its ESD bag.
Step 8 Insert the replacement interface module into the empty slot until it clicks into
place, as shown in Figure 7-76.

Figure 7-76 Installing an interface module

NOTE

A 2 U controller enclosure is illustrated in the figure. The operation procedure also applies
to 3 U and 6 U controller enclosures.

Step 9 Connect the cables.

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CAUTION

The cable connection positions of the new interface module must be identical to
those of the original interface module. Otherwise, service operation will be
affected.

NOTE

It is recommended that the cables be connected four minutes after the module installation
to prevent any impact on the status update of the interface module.

Step 10 Wait approximately two minutes and check the status of the Power indicator on
the interface module to determine whether the interface module has been
successfully installed. Figure 7-77 shows the location of the Power indicator.
● If the indicator is steady green, the interface module has been successfully
installed.
● If the indicator is steady red or off, the newly installed interface module is
faulty, the interface module slot is faulty, or the interface module is
incorrectly installed.

Figure 7-77 Power indicator on an interface module

Step 11 Confirm the replacement.

1. Perform a post-replacement inspection.
After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
On the Parts Replacement page, click Inspection to check the system status
again. If any item fails inspection, rectify the fault based on the suggestions in
the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

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Follow-up Procedure
After the interface module is replaced, label it to facilitate subsequent operations.

7.7 Replacing an 8 Gbit/s Fibre Channel Interface

Module (Eight Ports)/16 Gbit/s Fibre Channel Interface
Module (Eight Ports)
This section explains how to replace an 8 Gbit/s Fibre Channel interface module
(eight ports). The parts replacement method of a 16 Gbit/s Fibre Channel
interface module (eight ports) is the same as that of an 8 Gbit/s Fibre Channel
interface module (eight ports).

Impact on the System

During the replacement of an 8 Gbit/s Fibre Channel interface module (eight
ports), the system switches services from this module (8 array ports) to other
ports on this controller or on the peer controller. If available links are unable to
bear the current service load, host latency increases and the system performance
degrades. If there are no redundant links, services carried by the 8 Gbit/s Fibre
Channel interface module (eight ports) will be interrupted.

Prerequisites
● A spare part is on hand.
● The 8 Gbit/s Fibre Channel interface module (eight ports) that you want to
replace has been located.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● Services running on the interface module that you want to replace have been
stopped.
● The cable connection positions of the interface module that you want to
replace are labeled on the cables.

Precautions
● Remove the optical module from the 8 Gbit/s Fibre Channel interface module
(eight ports) that you want to replace. Insert the new 8 Gbit/s Fibre Channel
interface module (eight ports) in the controller enclosure. After the Power
indicator stays green, insert the removed optical module in the new 8 Gbit/s
Fibre Channel interface module (eight ports).
● Remove and insert an 8 Gbit/s Fibre Channel interface module (eight ports)
with even force. Excessive force may damage the appearance or connectors of
the interface module.

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● An 8 Gbit/s Fibre Channel interface module (eight ports) must be replaced

within five minutes. Otherwise, the system heat dissipation is compromised.
● After you remove the old 8 Gbit/s Fibre Channel interface module (eight
ports), wait 15 seconds before inserting the new one.
● There are eight links connecting to an 8 Gbit/s Fibre Channel interface
module (eight ports). If you want to replace the 8 Gbit/s Fibre Channel
interface module (eight ports), ensure that all working links have backup
links. You are advised to disable the ports of the switch that connect to the 8
Gbit/s Fibre Channel interface module (eight ports) and switch the services on
these ports to backup links to avoid interruption during the replacement.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Check system status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 7.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement. On the Parts Replacement page, click FRU Replacement.
Then complete the check before the replacement as prompted. For details, see
7.1.3 Replacing an FRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Optional: Check the status of the Power indicator/Hot Swap button on the 8
Gbit/s Fibre Channel interface module (eight ports) to determine whether the
interface module has been successfully powered off, as shown in Figure 7-78.
● If the indicator is off, the interface module has been successfully powered off.
Proceed to Step 4.

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● If the indicator is on, use a paper clip or a similar object to press the Power
indicator/Hot swap button on the 8 Gbit/s Fibre Channel interface module
(eight ports) to power off the interface module.

Figure 7-78 Power indicator/Hot Swap button on an 8 Gbit/s Fibre Channel

interface module (eight ports)

Step 4 Remove the cables from the 8 Gbit/s Fibre Channel interface module (eight ports)
that you want to replace and label the cables.
Step 5 Remove the optical module from the 8 Gbit/s Fibre Channel interface module
(eight ports) that you want to replace.
Grip the rubber handle outside the optical module, pull it out with even force, and
cover it with a dustproof cap, as shown in Figure 7-79.

Figure 7-79 Removing the optical module

Step 6 Press the buckle on the 8 Gbit/s Fibre Channel interface module (eight ports) to
release the handle and pull out the interface module, as shown in Figure 7-80.

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Figure 7-80 Removing an 8 Gbit/s Fibre Channel interface module (eight ports) (6
U controller enclosure as an example)

Step 7 Place the removed 8 Gbit/s Fibre Channel interface module (eight ports) into an
ESD bag.
Step 8 Take the spare part out of its ESD bag.
Step 9 Insert the spare part into the empty slot until it clicks into place, as shown in
Figure 7-81.

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Figure 7-81 Installing an 8 Gbit/s Fibre Channel interface module (eight ports) (6
U controller enclosure as an example)

Step 10 Wait two minutes and then check the status of the Power indicator on the 8
Gbit/s Fibre Channel interface module (eight ports) to determine whether the
interface module has been successfully installed. Figure 7-82 shows the location
of the indicator.
● If the indicator is steady green, the interface module has been successfully
installed.
● If the indicator is steady red or off, the newly installed interface module is
faulty, the interface module slot is faulty, or the interface module is
incorrectly installed.

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Figure 7-82 Power indicator/Hot Swap button on an 8 Gbit/s Fibre Channel

interface module (eight ports)

Step 11 When the Power indicator becomes steady green, install the optical module.
Take the dustproof cap off the optical module, hold the rubber handle outside the
optical module, and insert the optical module into the port, as shown in Figure
7-83.

NOTICE

● Push the optical module to the end. If you hear the click or feel a weak
vibration, the optical module has been successfully installed.
● If an optical module is installed incorrectly, it will be loose or cause a link
interruption.

Figure 7-83 Installing an optical module

Step 12 Connect cables.

NOTICE

The cable should be connected to the new 8 Gbit/s Fibre Channel interface
module (eight ports) at the same position as to the old one to ensure proper
service running.

NOTE

After the 8 Gbit/s Fibre Channel interface module (eight ports) is installed, wait 4 minutes
before connecting the cables so that the status of the new module can be updated.

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Step 13 Confirm the replacement.

1. Perform a post-replacement inspection.
After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
On the Parts Replacement page, click Inspection to check the system status
again. If any item fails inspection, rectify the fault based on the suggestions in
the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After the 8 Gbit/s Fibre Channel interface module (eight ports) is replaced, label it
to facilitate subsequent operations.

7.8 Replacing a Management Module

This section describes how to replace a management module.

7.8.1 Replacing a Management Module (for 3 U 5000 V3

Series)
This section describes how to replace a management module.

Prerequisites
● The spare part of the management module is ready.
● The management module that you want to replace has been located.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● The cable connection positions of the management module that you want to
replace are labeled on the cables.

Precautions
● You can replace one management module at a time. If you remove two
management modules at a time, the storage system powers off abnormally,
causing data loss.
● Remove and insert a management module with even force. Excessive force
may damage the appearance or connectors of the management module.

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● A management module must be replaced within five minutes. Otherwise, the

system heat dissipation is compromised.
● After removing a management module, wait at least fifteen seconds before
inserting one.

Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 7.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement. On the Parts Replacement page, click FRU Replacement.
Then complete the check before the replacement as prompted. For details, see
7.1.3 Replacing an FRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Remove the cables from the management module that you want to replace.
Step 4 Press the latch on the inner side of the management module handle and pull out
the management module, as shown in Figure 7-84.

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Figure 7-84 Removing a management module

Step 5 Put the removed management module into an ESD bag.

Step 6 Take the spare part out of its ESD bag.
Step 7 Insert the replacement management module into the empty slot until it clicks into
place, as shown in Figure 7-85.

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Figure 7-85 Installing a management module

Step 8 Connect the cables as labeled.

Step 9 Wait approximately two minutes and check the status of the Power indicator on
the management module to determine whether the management module has
been successfully installed. Figure 7-86 shows the location of the Power indicator.
● If the indicator is steady green, the management module has been
successfully installed.
● If the indicator is steady red or off, the newly installed management module
is faulty, the management module slot is faulty, or the management module
is incorrectly installed.

Figure 7-86 Power indicator on a management module

Step 10 Confirm the replacement.

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1. Perform a post-replacement inspection.

After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
On the Parts Replacement page, click Inspection to check the system status
again. If any item fails inspection, rectify the fault based on the suggestions in
the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After the management module is replaced, label it to facilitate subsequent
operations.

7.8.2 Replacing a Management Module (for 6 U 6000 V3

Series)
This section describes how to replace a management module.

Prerequisites
● The spare part of the management module is ready.
● The management module that you want to replace has been located.
NOTE

You can locate a component in either of the following ways:

● Locating a component based on alarms in DeviceManager: On the Alarms and Events
page of DeviceManager, view the help information and determine the ID of the
component to be replaced. Then locate the component at your site based on its ID.
● Locating a component based on the status of its Running/Alarm indicator: For details
about the indicators on different components, see Indicator Introduction of each
component in the Product Description specific to your product model and version.
● The cable connection positions of the management module that you want to
replace are labeled on the cables.

Precautions
● You can replace one management module at a time. If you remove two
management modules at a time, the storage system powers off abnormally.
● Remove and insert a management module with even force. Excessive force
may damage the appearance or connectors of the management module.
● A management module must be replaced within five minutes. Otherwise, the
system heat dissipation is compromised.
● After removing a management module, wait at least fifteen seconds before
inserting one.

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Tools and Materials

● ESD wrist strap
● ESD bag
● Labels

Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 7.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement. On the Parts Replacement page, click FRU Replacement.
Then complete the check before the replacement as prompted. For details, see
7.1.3 Replacing an FRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Remove the cables from the management module that you want to replace.
Step 4 Remove the management module, as shown in Figure 7-87.
1. Use the Phillips screwdriver to remove the two captive screws from the
management module.
2. Open the handles and pull out the management module.

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Figure 7-87 Removing a management module

Step 5 Put the removed management module into an ESD bag.

Step 6 Take the spare part out of its ESD bag.
Step 7 Install the replacement management module, as shown in Figure 7-88.
1. Fully open the handles of the replacement management module, insert the
module into the empty slot, and close the handles.
2. Use the Phillips screwdriver to fasten the two captive screws on the
management module.

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Figure 7-88 Installing a management module

Step 8 Connect the cables as labeled.

Step 9 Wait approximately two minutes and check the status of the Power indicator on
the management module to determine whether the management module has
been successfully installed. Figure 7-89 shows the location of the Power indicator.
● If the indicator is steady green, the management module has been
successfully installed.
● If the indicator is steady red or off, the newly installed management module
is faulty, the management module slot is faulty, or the management module
is incorrectly installed.

Figure 7-89 Power indicator on a management module

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Step 10 Confirm the replacement.

1. Perform a post-replacement inspection.
After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
On the Parts Replacement page, click Inspection to check the system status
again. If any item fails inspection, rectify the fault based on the suggestions in
the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
After the management module is replaced, label it to facilitate subsequent
operations.

7.9 Replacing a Data Switch

This section describes how to replace a data switch.

Impact on the System

During the replacement of a data switch, the data switch is powered off. This
causes all I/O forwarding workload to be transferred to another data switch,
degrading the system reliability.

Prerequisites
● A spare part is on hand.
● The data switch to be replaced has been located.
● The cable connection position on the data switch to be replaced has been
clearly marked.
● The data switch to be replaced has been powered off.

Precautions
Remove or insert a data switch with even force. Excessive force may damage the
appearance or connectors of the data switch.

Tools and Materials

● Phillips screwdriver (M3 to M6)
● ESD wrist strap
● ESD bag
● ESD table
● Labels

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Procedure
Step 1 Check status before replacement.
1. Check system status.
Start SmartKit and choose Home > Storage > Routine Maintenance >
Health Check. On the Health Check page, perform inspection as instructed.
For details, see 7.1.2 Checking System Status.
NOTE

If any items fail the inspection, rectify the faults by performing the recommended
actions in the inspection reports. Ensure that all other parts except the parts to be
replaced are working properly.
2. Check the status of the parts to be replaced.
Start SmartKit and choose Home > Storage > Parts Replacement > Parts
Replacement. On the Parts Replacement page, click FRU Replacement.
Then complete the check before the replacement as prompted. For details, see
7.1.3 Replacing an FRU.

NOTICE

You can proceed to next steps only when all items pass the pre-replacement check
and the replacement page is displayed. If any item fails, rectify the fault as
prompted.

Step 2 Wear an ESD wrist strap.

Step 3 Remove cables connected to the data switch that you want to replace.
NOTE

For the ground cable of the data switch, you only need to remove the end that connects to
the cabinet in this step. (The other end of the cable is secured to a side of the data switch
and will be removed after the data switch is removed from the cabinet.)

Step 4 Remove the data switch from its cabinet, as shown in Figure 7-90.
1. Use the Phillips screwdriver to remove the M6 screws from the data switch's
mounting ears.
2. Pull the data switch out of the cabinet along guide rails and place it on the
ESD table.

Figure 7-90 Removing a data switch

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Step 5 Remove the ground cable and mounting ears from the data switch, as shown in
Figure 7-91.
1. Use the Phillips screwdriver to remove the ground cable from the data switch.
2. Use the Phillips screwdriver to remove the mounting ears from both sides of
the data switch.

Figure 7-91 Removing the ground cable and mounting ears

Step 6 Take the spare part out of its ESD bag and place it on the ESD table.

Step 7 Install the ground cable and mounting ears on the spare part, as shown in Figure
7-92.
1. Use the Phillips screwdriver to install the ground cable on a side of the data
switch.
2. Use the Phillips screwdriver to install the mounting ears on both sides of the
data switch.

Figure 7-92 Installing the ground cable and mounting ears

Step 8 Place the data switch to be installed in the cabinet, as shown in Figure 7-93.
1. Slide the data switch into the cabinet along the guide rails.
2. Use M6 screws to secure the data switch in the cabinet.
3. Verify that the data switch is horizontally installed and firmly secured.

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Figure 7-93 Installing a data switch

Step 9 Connect cables to the data switch and power it on.

Step 10 After the Power indicator is steady on, check whether each component is working
properly.
● If working properly, it indicates that the data switch has been successfully
installed.
● If not working properly, it indicates that cable connections are incorrect,
components are incorrectly installed, or the data switch is faulty.

Step 11 Confirm the replacement.

1. Perform a post-replacement inspection.
After the parts replacement, return to the SmartKit page and click Replaced.
Then complete the parts check after the replacement as prompted.
2. Check system status.
On the Parts Replacement page, click Inspection to check the system status
again. If any item fails inspection, rectify the fault based on the suggestions in
the inspection report.
3. After the preceding procedure is complete, check services on the host for
storage-related errors.

----End

Follow-up Procedure
● After the data switch is replaced, label it to facilitate subsequent operations.
● For details about how to configure the IP address, see Installation Guide of
the appropriate version.

7.10 Replacing the Parts of a Quorum Server

This chapter describes how to replace the parts in a quorum server.

Table 7-2 lists the parts that can be replaced in a Huawei quorum server.

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Table 7-2 Parts that can be replaced in a Huawei quorum server

Part Active-Active Service Affected or Not

Entire quorum server If you power off the quorum server,

the arbitration mode of the active-
Disk module active service changes to the static
Power module priority mode. The reliability of the
active-active service decreases.

NOTE

2280 balanced model (2280 for short) of the TaiShan 200 server, 1288H V5, and RH1288 V3
can be used as quorum servers. If you want to replace a component such as a VGA board,
indicator board, or disk backplane in a quorum server, see Removal and Installation in the
Maintenance and Service Guide specific to your product.

7.10.1 Replacing an AC Power Module

This section describes how to replace an AC power module.

7.10.1.1 Replacing an AC Power Module (Applicable to 1288H V5 and

RH1288 V3)
This section describes how to replace an AC power module.

Prerequisites
● When two power modules are configured, remove one power module without
powering off the quorum server if the other power module is operating
properly and its power rating is greater than or equal to the rated power of
the quorum server.
● You have determined the position on the quorum server for removing a power
module.
● You have obtained the cabinet number and chassis number of the quorum
server.
● You have located the quorum server based on the preceding information, and
labeled its panel to prevent misoperations.
● A spare part is on hand.

Tools and Materials

● ESD gloves or ESD wrist strap
● Packaging materials, for example, an ESD bag

Procedure
Step 1 (Optional) If only one power module is configured, power off the quorum server.

Step 2 Remove the AC power module.

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1. Open the cable tie for the power cable. See Figure 7-94.

Figure 7-94 Opening a cable tie

2. Remove the power cable from the power module to be replaced. See Figure
7-95.

Figure 7-95 Removing a power cable

3. Press the spring on the power module in the arrow direction, and pull the
power module out of the slot while holding the handle. See steps (1) and (2)
in Figure 7-96.

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Figure 7-96 Removing a power module

4. Place the removed power module in an ESD bag.

Step 3 Install the AC power module.

1. Take the spare part out of its ESD bag.
2. Push the spare part along the guide rails into a slot until you hear a click.
Spare part spring snaps into the latch so that the spare part does not move.
See Figure 7-97.

Figure 7-97 Installing an AC power module

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3. Connect the power cable to the spare part. See Figure 7-98.

Figure 7-98 Connecting a power cable to an AC power module

4. Secure the power cable using a cable tie. See Figure 7-99.

Figure 7-99 Securing a power cable

Step 4 (Optional) If only one power module is configured, power on the quorum server.

----End

7.10.1.2 Replacing an AC Power Module (Applicable to 2280)

This section describes how to replace an AC power module.

Prerequisites
● When two power modules are configured, remove one power module without
powering off the quorum server if the other power module is operating
properly and its power rating is greater than or equal to the rated power of
the quorum server.

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● You have determined the position on the quorum server for removing a power
module.
● You have obtained the cabinet number and chassis number of the quorum
server.
● You have located the quorum server based on the preceding information, and
labeled its panel to prevent misoperations.
● A spare part is on hand.

Tools and Materials

● ESD gloves or ESD wrist strap
● Packaging materials, for example, an ESD bag

Procedure
Step 1 (Optional) If only one power module is configured, power off the quorum server.
Step 2 Remove the AC power module.
1. Undo the velcro strap that secures the power cable. See Figure 7-100.

Figure 7-100 Undoing the velcro strap

2. Remove the power cable from the power module to be replaced. See Figure
7-101.

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Figure 7-101 Removing a power cable

3. Press the spring on the power module in the arrow direction, and pull the
power module out of the slot while holding the handle. See steps (1) and (2)
in Figure 7-102.

Figure 7-102 Removing a power module

4. Place the removed power module in an ESD bag.

Step 3 Install the AC power module.

1. Take the spare part out of its ESD bag.
2. Push the spare part along the guide rails into a slot until you hear a click.
Spare part spring snaps into the latch so that the spare part does not move.
See Figure 7-103.

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Figure 7-103 Installing an AC power module

3. Connect one end of the power cable to the cable port on the AC power
module of the server. See Figure 7-104.

Figure 7-104 Connecting a power cable to an AC power module

4. Secure the power cable using a velcro strap. See Figure 7-105.

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Figure 7-105 Securing a power cable

Step 4 (Optional) If only one power module is configured, power on the quorum server.

----End

7.10.2 Replacing a Disk Module

This section describes how to replace a disk module.

NOTE

The procedures for replacing disk modules of 1288H V5, RH1288 V3, and 2280 are the
same. This section uses 2280 as an example.

Impact on the System

During the replacement of a disk module, if system reconstruction is complete,
host services are not affected; if system reconstruction is not complete, the
quorum server software may fail, and the arbitration mode of the active-active
service will switch to the static priority arbitration mode.

Prerequisites
● You have determined the position on the quorum server for removing a disk.
● You have obtained the cabinet number and chassis number of the quorum
server.
● You have located the quorum server based on the preceding information, and
labeled its panel to prevent misoperations.
● A spare part is on hand.

Tools and Materials

● ESD gloves or ESD wrist strap
● Packaging materials, for example, an ESD bag

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Procedure
Step 1 Remove the disk.
NOTE

● You do not need to power off the server when removing a disk module.
● Determine the location of the disk module to be replaced before the operation.

1. Push the spring that fastens the disk ejector lever. See step (1) in Figure
7-106.
The ejector lever automatically ejects.

Figure 7-106 Removing a disk

2. Hold the ejector lever, and pull out the disk for about 3 cm (1.18 in.). See step
(2) in Figure 7-106. Wait for at least 30 seconds until the disk stops working.
Then remove the disk from the quorum server. See step (3) in Figure 7-106.
NOTE

– Wait for at least 30 seconds until the disk module stops working and remove it.
– If a disk module is frequently removed and inserted in an interval shorter than 30
seconds, there are risks that the disk module cannot be identified.
3. Place the removed disk in an ESD bag.
Step 2 Install the disk.
1. Take the spare part out of its ESD bag.
2. Fully raise the ejector lever and push the spare part into the chassis along the
guide rails until it does not move. See step (1) in Figure 7-107.

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Figure 7-107 Installing a disk

3. Ensure that the ejector lever is fastened to the chassis beam, and lower the
ejector lever to completely insert the spare part into the chassis. See step (2)
in Figure 7-107.

Step 3 Wait until the disk indicator turns normal, indicating that the disk is powered on.

----End

Follow-up Procedure
Log in to the quorum server.

1. Run the qsadmin command to check whether the configuration page of the
quorum server software is displayed.
Q2qumrom:~ # qsadmin
start main!
Waiting for connecting to server...
admin:/>

– If the preceding command output is displayed, go to 2.

– If the preceding command output is not displayed, the arbitration
configuration information has been lost. In this case, reinstall and
configure the quorum server software.
NOTE

For details, see the BC&DR Solution V200R001C20 Product Documentation

(Active-Active DCs) specific to your product model.
2. Run the show server_ip command to check whether the connection between
the quorum server and storage devices is in Established state.
admin:/>show server_ip
Index Server IP Server Port
----- --------------- ---------------
1 192.168.6.31 30002
2 192.168.7.31 30002
Index Local IP Local Port Remote IP Remote Port State
----- --------------- --------------- --------------- --------------- ---------
0 192.168.6.31 30002 192.168.6.17 44510 Established
1 192.168.6.31 30002 192.168.6.18 36836 Established
2 192.168.7.31 30002 192.168.7.16 57416 Established
3 192.168.7.31 30002 192.168.7.28 49752 Established

– If yes, the quorum server can work properly.

– If no, check whether the IP address of the quorum server is correct.

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7.10.3 Replacing a Quorum Server

This section describes how to replace a quorum server.

NOTE

The procedures for replacing 1288H V5, RH1288 V3, and 2280 are the same. This section
uses 2280 as an example.

Impact on the System

The services and programs running on the quorum server will be interrupted when
it is removed. The arbitration mode of the active-active service automatically
switches to the static priority arbitration mode.

Prerequisites
● A spare part is on hand.
● You have determined the position of the quorum server for replacement.
● All running services and programs on the quorum server are stopped, and the
quorum server is powered off.
● Data is backed up for the quorum server before it is removed.
● The cable connection positions on the quorum server to be replaced are
clearly marked.

Precautions
● Remove or insert a quorum server with even force. Excessive force may
damage the appearance or connectors of the quorum server.
● The quorum server is heavy so that at least two persons are required to move
it.

Tools and Materials

● Electrostatic discharge (ESD) wrist strap or ESD gloves
● Screwdriver

Procedure
Step 1 Power off the quorum server.
Step 2 Remove the quorum server.
1. Disconnect all power cables and signal cables from the quorum server.
2. Loosen the captive screws on the quorum server panel using a screwdriver.
See step (1) in Figure 7-108.

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Figure 7-108 Removing the quorum server

3. Pull out the quorum server along the guide rails away from the cabinet. See
step (2) in Figure 7-108.
4. Place the removed quorum server on the ESD platform for maintenance.
Step 3 Reinstall the quorum server.
1. At least two persons lift the quorum server on two sides and move it to the
cabinet.
2. Place the quorum server on the guide rails and push it into the cabinet, as
shown in Figure 7-109.

Figure 7-109 Installing the quorum server

3. When the two mounting ears on the quorum server contact the mounting
bars on the cabinet, tighten the captive screws on the mounting ears to
secure the quorum server.

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Step 4 Connect the cables and power on the quorum server.

Step 5 After the quorum server is powered on, reinstall and configure the quorum server
software.
NOTE

For details, see the BC&DR Solution V200R001C20 Product Documentation (Active-Active
DCs) specific to your product model.

----End

Follow-up Procedure
Log in to the quorum server, run the qsadmin command to go to the
configuration page of the quorum server software, and run the show server_ip
command to check whether the connection between the quorum server and
storage devices is in Established state.
Q2qumrom:~ # qsadmin
start main!
Waiting for connecting to server...
admin:/>show server_ip
Index Server IP Server Port
----- --------------- ---------------
1 192.168.6.31 30002
2 192.168.7.31 30002
Index Local IP Local Port Remote IP Remote Port State
----- --------------- --------------- --------------- --------------- ---------
0 192.168.6.31 30002 192.168.6.17 44510 Established
1 192.168.6.31 30002 192.168.6.18 36836 Established
2 192.168.7.31 30002 192.168.7.16 57416 Established
3 192.168.7.31 30002 192.168.7.28 49752 Established

● If yes, the quorum server is added successfully.

● If no, the quorum server fails to be added. Check whether the IP address of
the quorum server is correct.

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A FAQs

This chapter describes FAQs that may be involved in parts replacement.

A.1 How Can I Identify Host Services Running on the

System Subrack?
The following describes how to identify host services running on a system subrack
and provides a reference for stopping services before you replace a system
subrack.

Step 1 Log in to DeviceManager of the storage system.

Step 2 Determine disk domains involved in the system subrack.

1. In the navigation tree, click System.

2. In the left function pane, click the cabinet where the system subrack resides.
3. Click the system subrack.
4. In the function pane below, view and record the disk domain where each disk
in the subrack resides.
Step 3 Determine file systems or LUNs contained in those disk domains.

1. In the navigation tree, click Provisioning.

2. In the Storage Configuration and Optimization area, click Storage

Pool.
3. Select all storage pools that belong to disk domains in Step 2.4. In the
function pane below, view and record file systems and LUNs whose Mapping
is Mapped.
Step 4 Determine the share paths to which these file systems map.

1. In the navigation tree, click Provisioning.

2. In the File Storage Service area, click Share.

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3. Select all file systems recorded in Step 3.3 one by one and record the share
path to which each file system maps. Stop the services running on the share
path on the host.

Step 5 Determine the hosts to which these LUNs map.

1. In the navigation tree, click Provisioning.

2. In the Block Storage Service area, click Host.

3. Select the hosts whose Added to Host Group is Yes. In the Mapped LUNs tab
below, check whether the LUN recorded in Step 3.3 exists.
– If yes, there are services related to the system subrack running on this
host. Stop the services running on the LUN on the host.
– If no, go to Step 3.3 until the services on all recorded LUNs are stopped
on the host. Then replace the system subrack.

----End

A.2 How Can I Deal with Free Disks After Replacing

Disks and System Subracks?
This section describes how to deal with disks of which role is Free Disk after a disk
and its system subrack are replaced due to concurrent failures of the disk and its
system subrack in a disk domain.

Querying Disk Information ("--" in Disk IDs)

Run the show disk general command. "--" is displayed in the ID list. A faulty disk
in slot DAE010.0 is used as an example here.

Step 1 Log in to the CLI of the storage system.

Step 2 Run the change user_mode current_mode user_mode=developer command to

go to the developer view.

Step 3 Run the show disk general |filterColumn include columnList=ID,Health

\sStatus,Running\sStatus,Type,Role,Disk\sDomain\sID,Model,Serial
\sNumber,Manufacture\sCapacity command to record serial numbers of the slot
(in which the disk is replaced) and "--" respectively.
developer:/>show disk general |filterColumn include columnList=ID,Health\sStatus,Running
\sStatus,Type,Role,Disk\sDomain\sID,Model,Serial\sNumber,Manufacture\sCapacity

ID Health Status Running Status Type Role Disk Domain ID Model Serial
Number Manufacture Capacity
--------- ------------- -------------- ---- ----------- -------------- ---------------- --------------------
--------------------
DAE010.0 Normal Online SSD Free Disk -- HSSD-D5222AM59A0
2102350SSK10G6001099 3.840TB
......
DAE010.24 Normal Online SSD Member Disk 0 HSSD-D5222AM59A0
HS000000000000428843 3.840TB
-- Fault Offline SSD Member Disk 0 HSSD-D5222AM59A0
2102351KCL9WJ8000051 3.840TB

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Step 4 Run the poweroff disk disk_id command to power off the disk.
developer:/>poweroff disk disk_id=DAE010.0
DANGER: You are about to power off the disk. This operation causes the disk to be unreadable and
unwritable for services. If the disk domain where the disk resides is in the reconstruction or degradation
state, this operation may cause reconstruction failure, service interruption, and data loss.
Suggestion: Before performing this operation, check the disk properties and status of the disk domain that
houses the disk to avoid reconstruction failure, service interruption and data loss. Back up data before
powering off.
Have you read danger alert message carefully?(y/n)y

Are you sure you really want to perform the operation?(y/n)y

Command executed successfully.

Step 5 Run the change disk sn command to modify the serial number of the disk. In the
command output, src_sn indicates the serial number of "--", and tgt_sn indicates
the serial number of the slot in which the disk is replaced.
developer:/>change disk sn src_sn=2102351KCL9WJ8000051 tgt_sn=2102350SSK10G6001099
DANGER: You are about to set the SN of a logical disk.This operation may cause system abnormalities.
Suggestion: Note the following before and after the command execution:
1. Ensure that the command is to be executed by the R&D personnel.
2. The command will set the SN of a logical disk. The system may report the disk is in.
3. After executing this command, check whether the service system is running correctly.
Have you read danger alert message carefully?(y/n)y

Are you sure you really want to perform the operation?(y/n)y

Command executed successfully.

Step 6 Run the poweron disk command to power on the disk.

developer:/>poweron disk disk_id=DAE010.0
Command executed successfully

Step 7 Run the show disk general |filterColumn include columnList=ID,Health

\sStatus,Running\sStatus,Type,Role,Disk\sDomain\sID,Model,Serial
\sNumber,Manufacture\sCapacity command to check whether "--" is cleared and
whether the status of the disk (corresponding to the slot) is Normal, Online, and
Member Disk.
developer:/>show disk general |filterColumn include columnList=ID,Health\sStatus,Running
\sStatus,Type,Role,Disk\sDomain\sID,Model,Serial\sNumber,Manufacture\sCapacity

ID Health Status Running Status Type Role Disk Domain ID Model Serial
Number Manufacture Capacity
--------- ------------- -------------- ---- ----------- -------------- ---------------- --------------------
--------------------
DAE010.0 Normal Online SSD Member Disk 0 HSSD-D6223AL960N
2102350SSK10G6001099 3.840TB
......
DAE010.24 Normal Online SSD Member Disk 0 HSSD-D5222AM59A0
HS000000000000428843 3.840TB

Step 8 (Optional) If the result in Step 7 is abnormal, run the restore disk general
disk_id command to restore member disks that are isolated by the system.
developer:/>restore disk general disk_id=DAE010.0
WARNING: You are about to restore an isolated member disk. This operation connects an identified risky
disk (such as a failed or faulty disk) to the system, which may cause data loss.
Suggestion: Before performing this operation, ensure that the isolated member disk needs to be recovered.
Have you read warning message carefully?(y/n)y

Are you sure you really want to perform the operation?(y/n)y

Command executed successfully.

Step 9 (Optional) Run the show disk general |filterColumn include

columnList=ID,Health\sStatus,Running\sStatus,Type,Role,Disk\sDomain
\sID,Model,Serial\sNumber,Manufacture\sCapacity command to check whether

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the status of the disk (corresponding to the slot) is Normal, Online, and Member
Disk. If no, contact Huawei technical support.

----End

Querying Disk Information ("--" Not in Disk IDs)

Run the show disk general command. "--" is not displayed in the ID list. A faulty
disk in slot DAE010.0 is used as an example here.

Step 1 Log in to the CLI of the storage system.

Step 2 Run the change user_mode current_mode user_mode=developer command to

go to the developer view.

Step 3 Run the show disk general |filterColumn include columnList=ID,Health

\sStatus,Running\sStatus,Type,Role,Disk\sDomain\sID,Model,Serial
\sNumber,Manufacture\sCapacity command to record the serial number of the
slot in which the disk is replaced.
developer:/>show disk general |filterColumn include columnList=ID,Health\sStatus,Running
\sStatus,Type,Role,Disk\sDomain\sID,Model,Serial\sNumber,Manufacture\sCapacity

ID Health Status Running Status Type Role Disk Domain ID Model Serial
Number Manufacture Capacity
--------- ------------- -------------- ---- ----------- -------------- ---------------- --------------------
--------------------
DAE010.0 Normal Online SSD Free Disk -- HSSD-D5222AM59A0
2102350SSK10G6001099 3.840TB
......
DAE010.24 Normal Online SSD Member Disk 0 HSSD-D5222AM59A0
HS000000000000428843 3.840TB

Step 4 Run the poweroff disk disk_id command to power off the disk.
developer:/>poweroff disk disk_id=DAE010.0
DANGER: You are about to power off the disk. This operation causes the disk to be unreadable and
unwritable for services. If the disk domain where the disk resides is in the reconstruction or degradation
state, this operation may cause reconstruction failure, service interruption, and data loss.
Suggestion: Before performing this operation, check the disk properties and status of the disk domain that
houses the disk to avoid reconstruction failure, service interruption and data loss. Back up data before
powering off.
Have you read danger alert message carefully?(y/n)y

Are you sure you really want to perform the operation?(y/n)y

Command executed successfully.

Step 5 Run the show disk general |filterColumn include columnList=ID,Health

\sStatus,Running\sStatus,Type,Role,Disk\sDomain\sID,Model,Serial
\sNumber,Manufacture\sCapacity command to record the serial number of the
slot in which the disk is replaced again.
developer:/>show disk general |filterColumn include columnList=ID,Health\sStatus,Running
\sStatus,Type,Role,Disk\sDomain\sID,Model,Serial\sNumber,Manufacture\sCapacity

ID Health Status Running Status Type Role Disk Domain ID Model Serial
Number Manufacture Capacity
--------- ------------- -------------- ---- ----------- -------------- ---------------- --------------------
--------------------
DAE010.0 Fault Offline SSD Member Disk 0 HSSD-D5222AM59A0
2102351KCL9WJ8000051 3.840TB
......
DAE010.24 Normal Online SSD Member Disk 0 HSSD-D5222AM59A0
HS000000000000428843 3.840TB

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Step 6 Run the change disk sn command to modify the serial number of the disk. In the
command output, src_sn indicates the serial number recorded in Step 5, and
tgt_sn indicates the serial number recorded in Step 3.
developer:/>change disk sn src_sn=2102351KCL9WJ8000051 tgt_sn=2102350SSK10G6001099
DANGER: You are about to set the SN of a logical disk.This operation may cause system abnormalities.
Suggestion: Note the following before and after the command execution:
1. Ensure that the command is to be executed by the R&D personnel.
2. The command will set the SN of a logical disk. The system may report the disk is in.
3. After executing this command, check whether the service system is running correctly.
Have you read danger alert message carefully?(y/n)y

Are you sure you really want to perform the operation?(y/n)y

Command executed successfully.

Step 7 Run the poweron disk command to power on the disk.

developer:/>poweron disk disk_id=DAE010.0
Command executed successfully

Step 8 Run the show disk general |filterColumn include columnList=ID,Health

\sStatus,Running\sStatus,Type,Role,Disk\sDomain\sID,Model,Serial
\sNumber,Manufacture\sCapacity command to check whether the status of the
disk (corresponding to the slot) is Normal, Online, and Member Disk.
developer:/>show disk general |filterColumn include columnList=ID,Health\sStatus,Running
\sStatus,Type,Role,Disk\sDomain\sID,Model,Serial\sNumber,Manufacture\sCapacity

ID Health Status Running Status Type Role Disk Domain ID Model Serial
Number Manufacture Capacity
--------- ------------- -------------- ---- ----------- -------------- ---------------- --------------------
--------------------
DAE010.0 Normal Online SSD Member Disk 0 HSSD-D6223AL960N
2102350SSK10G6001099 3.840TB
......
DAE010.24 Normal Online SSD Member Disk 0 HSSD-D5222AM59A0
HS000000000000428843 3.840TB

Step 9 (Optional) If the result in Step 8 is abnormal, run the restore disk general
disk_id command to restore member disks that are isolated by the system.
developer:/>restore disk general disk_id=DAE010.0
WARNING: You are about to restore an isolated member disk. This operation connects an identified risky
disk (such as a failed or faulty disk) to the system, which may cause data loss.
Suggestion: Before performing this operation, ensure that the isolated member disk needs to be recovered.
Have you read warning message carefully?(y/n)y

Are you sure you really want to perform the operation?(y/n)y

Command executed successfully.

Step 10 (Optional) Run the show disk general |filterColumn include

columnList=ID,Health\sStatus,Running\sStatus,Type,Role,Disk\sDomain
\sID,Model,Serial\sNumber,Manufacture\sCapacity command to check whether
the status of the disk (corresponding to the slot) is Normal, Online, and Member
Disk. If no, contact Huawei technical support.
----End

A.3 How Can I Deal with Disks of Which IDs Are "--" If
I Continue to Replace Disks After Replacing System
Subracks?
This section describes how to deal with a disk of which ID is "--" in scenarios
where a system subrack is replaced first (components in it are removed and

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Parts Replacement A FAQs

inserted into a new system subrack that is used as a spare part) and then a disk is
replaced due to concurrent failures of the disk and its system subrack in a disk
domain. The faulty disk in slot DAE010.0 is used as an example here.

Step 1 Log in to the CLI of the storage system.

Step 2 Run the change user_mode current_mode user_mode=developer command to
go to the developer view.
Step 3 Run the show disk general |filterColumn include columnList=ID,Health
\sStatus,Running\sStatus,Type,Role,Disk\sDomain\sID,Model,Serial
\sNumber,Manufacture\sCapacity command to record the serial number of "--".
developer:/>show disk general |filterColumn include columnList=ID,Health\sStatus,Running
\sStatus,Type,Role,Disk\sDomain\sID,Model,Serial\sNumber,Manufacture\sCapacity

ID Health Status Running Status Type Role Disk Domain ID Model Serial
Number Manufacture Capacity
--------- ------------- -------------- ---- ----------- -------------- ---------------- --------------------
--------------------
DAE010.1 Normal Online SSD Member Disk 0 HSSD-D5222AM59A0
2102350SSK10G6001111 960.000GB
......
DAE010.24 Normal Online SSD Member Disk 0 HSSD-D5222AM59A0
HS000000000000428843 960.000GB
-- Fault Offline SSD Member Disk 0 HSSD-D5222AM59A0
2102351KCL9WJ8000051 960.000GB

Step 4 Replace the faulty disk.

Step 5 After the new disk is powered on, run the show disk general |filterColumn
include columnList=ID,Health\sStatus,Running\sStatus,Type,Role,Disk
\sDomain\sID,Model,Serial\sNumber,Manufacture\sCapacity command to
record the serial number of the slot in which the disk is replaced.
developer:/>show disk general |filterColumn include columnList=ID,Health\sStatus,Running
\sStatus,Type,Role,Disk\sDomain\sID,Model,Serial\sNumber,Manufacture\sCapacity

ID Health Status Running Status Type Role Disk Domain ID Model Serial
Number Manufacture Capacity
--------- ------------- -------------- ---- ----------- -------------- ---------------- --------------------
--------------------
DAE010.0 Normal Online SSD Free Disk -- HSSD-D5222AM59A0
2102350SSK10G6001099 960.000GB
DAE010.1 Normal Online SSD Member Disk 0 HSSD-D5222AM59A0
2102350SSK10G6001111 960.000GB
......
DAE010.24 Normal Online SSD Member Disk 0 HSSD-D5222AM59A0
HS000000000000428843 960.000GB
-- Fault Offline SSD Member Disk 0 HSSD-D5222AM59A0
2102351KCL9WJ8000051 960.000GB

Step 6 Run the poweroff disk disk_id command to power off the new disk.
developer:/>poweroff disk disk_id=DAE010.0
DANGER: You are about to power off the disk. This operation causes the disk to be unreadable and
unwritable for services. If the disk domain where the disk resides is in the reconstruction or degradation
state, this operation may cause reconstruction failure, service interruption, and data loss.
Suggestion: Before performing this operation, check the disk properties and status of the disk domain that
houses the disk to avoid reconstruction failure, service interruption and data loss. Back up data before
powering off.
Have you read danger alert message carefully?(y/n)y

Are you sure you really want to perform the operation?(y/n)y

Command executed successfully.

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Step 7 Run the change disk sn command to modify the serial number of the disk. In the
command output, src_sn indicates the serial number recorded in Step 3, and
tgt_sn indicates the serial number recorded in Step 5.
developer:/>change disk sn src_sn=2102351KCL9WJ8000051 tgt_sn=2102350SSK10G6001099
DANGER: You are about to set the SN of a logical disk.This operation may cause system abnormalities.
Suggestion: Note the following before and after the command execution:
1. Ensure that the command is to be executed by the R&D personnel.
2. The command will set the SN of a logical disk. The system may report the disk is in.
3. After executing this command, check whether the service system is running correctly.
Have you read danger alert message carefully?(y/n)y

Are you sure you really want to perform the operation?(y/n)y

Command executed successfully.

Step 8 Run the poweron disk command to power on the new disk.
developer:/>poweron disk disk_id=DAE010.0
Command executed successfully

Step 9 Run the show disk general |filterColumn include columnList=ID,Health

\sStatus,Running\sStatus,Type,Role,Disk\sDomain\sID,Model,Serial
\sNumber,Manufacture\sCapacity command to check whether "--" is cleared and
whether the status of the disk (corresponding to the slot) is Normal, Online, and
Member Disk.
developer:/>show disk general |filterColumn include columnList=ID,Health\sStatus,Running
\sStatus,Type,Role,Disk\sDomain\sID,Model,Serial\sNumber,Manufacture\sCapacity

ID Health Status Running Status Type Role Disk Domain ID Model Serial
Number Manufacture Capacity
--------- ------------- -------------- ---- ----------- -------------- ---------------- --------------------
--------------------
DAE010.0 Normal Online SSD Member Disk 0 HSSD-D6223AL960N
2102350SSK10G6001099 960.000GB
DAE010.1 Normal Online SSD Member Disk 0 HSSD-D5222AM59A0
2102350SSK10G6001111 960.000GB
......
DAE010.24 Normal Online SSD Member Disk 0 HSSD-D5222AM59A0
HS000000000000428843 960.000GB

Step 10 (Optional) If the result in Step 9 is abnormal, run the restore disk general
disk_id command to restore member disks that are isolated by the system.
developer:/>restore disk general disk_id=DAE010.0
WARNING: You are about to restore an isolated member disk. This operation connects an identified risky
disk (such as a failed or faulty disk) to the system, which may cause data loss.
Suggestion: Before performing this operation, ensure that the isolated member disk needs to be recovered.
Have you read warning message carefully?(y/n)y

Are you sure you really want to perform the operation?(y/n)y

Command executed successfully.

Step 11 (Optional) Run the show disk general |filterColumn include

columnList=ID,Health\sStatus,Running\sStatus,Type,Role,Disk\sDomain
\sID,Model,Serial\sNumber,Manufacture\sCapacity command to check whether
the status of the disk (corresponding to the slot) is Normal, Online, and Member
Disk. If no, contact Huawei technical support.

----End

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OceanStor 2000, 5000, and 6000 V3 Series
Parts Replacement B How to Obtain Help

B How to Obtain Help

If a tough or critical problem persists in routine maintenance or troubleshooting,

contact Huawei for technical support.

B.1 Preparations for Contacting Huawei

To better solve the problem, you need to collect troubleshooting information and
make debugging preparations before contacting Huawei.

B.1.1 Collecting Troubleshooting Information

You need to collect troubleshooting information before troubleshooting.
You need to collect the following information:
● Name and address of the customer
● Contact person and telephone number
● Time when the fault occurred
● Description of the fault phenomena
● Device type and software version
● Measures taken after the fault occurs and the related results
● Troubleshooting level and required solution deadline

B.1.2 Making Debugging Preparations

When you contact Huawei for help, the technical support engineer of Huawei
might assist you to do certain operations to collect information about the fault or
rectify the fault directly.
Before contacting Huawei for help, you need to prepare the boards, port modules,
screwdrivers, screws, cables for serial ports, network cables, and other required
materials.

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B.2 How to Use the Document

Huawei provides guide documents shipped with the device. The guide documents
can be used to handle the common problems occurring in daily maintenance or
troubleshooting.
To better solve the problems, use the documents before you contact Huawei for
technical support.

B.3 How to Obtain Help from Website

Huawei provides users with timely and efficient technical support through the
regional offices, secondary technical support system, telephone technical support,
remote technical support, and onsite technical support.
Contents of the Huawei technical support system are as follows:
● Huawei headquarters technical support department
● Regional office technical support center
● Customer service center
● Technical support website: https://support.huawei.com/enterprise/
You can query how to contact the regional offices at https://
support.huawei.com/enterprise/.

B.4 Ways to Contact Huawei

Huawei Technologies Co., Ltd. provides customers with comprehensive technical
support and service. For any assistance, contact our local office or company
headquarters.
Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's
Republic of China
Website: https://e.huawei.com/

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OceanStor 2000, 5000, and 6000 V3 Series
Parts Replacement C Glossary

C Glossary

If you want to obtain information about glossaries, visit https://

support.huawei.com/enterprise/. In the search field, enter a product model, and
select a path from the paths that are automatically displayed to go to the
document page of the product. Browse or download the OceanStor V3 Series
V300R006 Glossary.

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Parts Replacement D Acronyms and Abbreviations

D Acronyms and Abbreviations

A
AC Alternating Current
AD Active Directory
AES Advanced Encryption Standard
ANSI American National Standards Institute
ASHRAE American Society of Heating, Refrigerating and Air-Conditioning
Engineers
ASP Application Service Provider

B
BBU Backup Battery Unit
BMC Baseboard Management Controller

C
CLI Command Line Interface
CSA Canadian Standards Association

D
DC Direct Current
3DES Triple Data Encryption Standard
DES Data Encryption Standard
DLC Double Lucent Connector
DNS Domain Name Server

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ESD Electrostatic Discharge

ESDP Electronic Software Delivery Platform
ESN Equipment Serial Number

F
FC Fibre Channel
FC-AL Fibre Channel Arbitrated Loop
FCoE Fibre Channel over Ethernet
FRU Field Replaceable Unit
FTP File Transfer Protocol

G
GE Gigabit Ethernet
GTS Global Technical Service
GSM Global System for Mobile Communications

H
HBA Host Bus Adapter
HD High Density

I
IEC International Electrotechnical Commission
IP Internet Protocol
IPv4 Internet Protocol version 4
IPv6 Internet Protocol version 6
ISA Instrument Society of America
iSCSI Internet Small Computer Systems Interface
ISM Integrated Storage Manager
ISO International Organization for Standardization

L
LDAP Lightweight Directory Access Protocol
LUN Logical Unit Number

M
MD5 Message Digest Algorithm 5

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Parts Replacement D Acronyms and Abbreviations

MIB Management Information Base

MPO Multiple-fiber Push-on/Pull-off
MGMT Network Time Protocol

N
NDMP Network Data Management Protocol
NEG Negative
NIS Network Integration Service
NTP Network Time Protocol

O
ODF Optical Distribution Frame
OID Object Identifier
OTDR Optical Time Domain Reflectometer

P
PDU Power Distribution Unit
PO Purchase Order
PPB Part Per Billion
PSTN Public Switched Telephone Network

R
RoHS Restriction of the use of certain Hazardous Substances
RH Relative Humidity
RTN Return Current

S
SAN Storage Area Network
SAS Serial Attached SCSI
SFP Small Form-factor Pluggable
SFTP Secure File Transfer Protocol
SHA Secure Hash Algorithm
SMTP Simple Mail Transfer Protocol
SMS Short Messaging Service
STP Shielded Twisted Pair

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Parts Replacement D Acronyms and Abbreviations

SSD Solid State Disk

SSH Secure Shell

T
TC Technical Committee
TLS Transport Layer Security

U
UDP User Datagram Protocol
UL Underwriters Laboratory
UTP Unshielded Twisted Pair
USM User-based Security Model

V
VLAN Virtual Local Area Network

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