IATF 16949

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 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
APQP How are customer requirements, timing, and deliverables gathered and verified during Inputs 8.2.3 ISO 9001 Customer contracts, program kick-off meeting
project initiation? minutes, project scope documents
APQP What inputs from design reviews, lessons learned, and risk assessments are integrated Inputs 8.3.3 ISO 9001 DFMEA outputs, historical launch data,
into the APQP plan? stakeholder feedback
APQP How are key deliverables such as PFMEA, control plan, and process flow diagram Outputs 8.3.5.1 IATF 16949 Signed PFMEA, control plan revision log,
developed and approved? approved process flow charts
APQP What documents demonstrate that customer-specific milestones and deliverables Outputs 8.3.4.4 IATF 16949 APQP timeline, gate review sign-offs,
were achieved? submission tracker
APQP What metrics are used to track APQP project status, deliverables, and risk levels? Indicators 9.1.1.1 IATF 16949 APQP dashboard, red/yellow/green status
indicators, open issue logs
APQP How are APQP timing and performance trends analyzed to prevent late submissions? Indicators 10.3.1 IATF 16949 Timing adherence metrics, milestone delays root
cause analysis
APQP How is cross-functional team (CFT) participation ensured during APQP phases? People 5.1.1 ISO 9001 Meeting attendance logs, APQP team roster,
RACI charts
APQP What training is provided to team members on APQP tools and customer People 7.2 ISO 9001 APQP training records, PPAP e-learning
requirements? completions, customer CSR briefings
APQP What systems and templates support structured execution of the APQP process? Resources 7.1.3.1 IATF 16949 APQP software, document control system,
template library
APQP How are physical resources such as prototypes, tools, and gauges tracked through the Resources 8.5.1 ISO 9001 Prototype delivery log, tooling readiness
APQP timeline? checklists, gauge calibration records
APQP What procedures are followed to ensure alignment of APQP documents with customer Methods / Information 7.5 ISO 9001 Documented procedures, internal APQP SOPs,
and internal requirements? checklist compliance records
APQP How is documentation like control plans and PFMEAs updated throughout the project Methods / Information 8.5.1.1 IATF 16949 Document revision history, change logs, review
lifecycle? sign-offs
APQP How are project risks (e.g., late tooling, supplier delays) identified and mitigated in Risks and 6.1.2.1 IATF 16949 Risk register, mitigation actions, escalation
APQP? Opportunities records
APQP What improvement opportunities are tracked and implemented across multiple APQP Risks and 10.3 ISO 9001 Lessons learned matrix, project post-mortems,
projects? Opportunities best practice documentation
APQP How are product safety, legal compliance, and regulatory approvals addressed in APQP Legal and Statutory 8.2.2 ISO 9001 Regulatory requirement list, safety compliance
planning? Requirements checklist, homologation plans
APQP What legal documentation or approvals are required before product launch? Legal and Statutory 8.3.3 ISO 9001 Safety certificates, local regulation compliance
Requirements reports, product liability reviews
APQP How is Ford’s eAPQP system utilized for program tracking and milestone approval? Customer-Specific 8.3.2.1 IATF 16949 Ford eAPQP portal screenshots, submission status
Requirements reports, CSR summary matrix
APQP How are Toyota’s milestone deliverables (EMT, trial production validation) Customer-Specific 8.3.4.4 IATF 16949 Toyo Toyota APQP checklist, EMT trial reports, PPAP
documented within APQP? Requirements ta evidence logs
APQP How were audit findings related to APQP late deliverables or missing documentation Previous Audit 10.2.1 ISO 9001 Corrective action records, updated APQP
addressed? Nonconformities schedule reviews
APQP What controls are in place to ensure sustained compliance in APQP after previous audit Previous Audit 10.2.1 ISO 9001 Effectiveness review documents, project audit
findings? Nonconformities checklists
 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
Product How are customer reliability expectations and warranty targets defined at project Inputs 8.2.3.1 IATF 16949 Customer requirement specs, reliability goals,
Reliability start? QFD matrices
Product What sources of historical data are used to define reliability risks and baseline Inputs 8.3.3 ISO 9001 Field return data, warranty claims history,
Reliability performance? lessons learned database
Product How is reliability performance reported at the end of development or validation Outputs 8.3.4.4 IATF 16949 Test reports, B10 life summaries, MTBF
Reliability testing? calculation sheets
Product What documentation demonstrates compliance with reliability goals during production Outputs 8.6 ISO 9001 Control charts, early production test logs, R@R
Reliability ramp-up? validation data
Product What indicators (e.g., B10 life, MTBF, failure rate) are used to evaluate product Indicators 9.1.1.1 IATF 16949 Weibull plots, reliability growth charts,
Reliability reliability? accelerated test reports
Product How are field performance trends monitored and analyzed to identify early-life Indicators 10.2.1 ISO 9001 Field failure rate trend reports, 0km defect logs,
Reliability failures? warranty analysis
Product Who is responsible for reliability planning, modeling, and test oversight? People 5.3 ISO 9001 R&R organizational chart, job descriptions,
Reliability reliability engineer credentials
Product How is reliability engineering training ensured for development and validation staff? People 7.2 ISO 9001 Training records, ASQ CRE certification,
Reliability reliability modeling training logs
Product What tools and systems are used for reliability modeling, data tracking, and Resources 7.1.3.1 IATF 16949 ReliaSoft licenses, reliability block diagrams,
Reliability prediction? failure mode software
Product What test equipment and labs are available for reliability validation (HALT, ESS, Resources 7.1.5 ISO 9001 Lab accreditation, equipment calibration
Reliability thermal cycling)? records, validation schedules
Product What methodologies (e.g., Weibull, reliability growth, RBD) are applied to reliability Methods / Information 8.3.5.1 IATF 16949 Reliability analysis reports, MTBF logs, failure
Reliability analysis? rate estimation sheets
Product How are DFMEA and reliability test plans integrated to cover critical functions? Methods / Information 8.3.4.2 IATF 16949 FMEA with severity rankings, validation matrix,
Reliability risk prioritization charts
Product How are high-risk failure modes mitigated in design or monitored through reliability Risks and 6.1.2.1 IATF 16949 Risk register, test-to-failure results, robustness
Reliability growth? Opportunities plans
Product How are opportunities for design simplification or derating evaluated for reliability Risks and 6.1 ISO 9001 Design trade-off studies, component derating
Reliability gain? Opportunities charts, VA/VE logs
Product How does the organization ensure products meet statutory safety and durability Legal and Statutory 8.2.2 ISO 9001 Safety regulation checklist, compliance
Reliability standards? Requirements certificates, life cycle test results
Product What legal tests or lifetime simulations are required for product regulatory Legal and Statutory 8.3.6 ISO 9001 Regulatory test reports, homologation
Reliability compliance? Requirements documentation
Product How are Toyota’s warranty metrics and defect trend targets tracked post-SOP? Customer-Specific 9.1.1.1 IATF 16949 Toyo Warranty dashboards, Toyota 0km defect tracker,
Reliability Requirements ta claim reduction plans
Product How are Ford’s early warranty feedback loops (G8D, FPS) used in reliability Customer-Specific 10.2.1 IATF 16949 Ford Ford FPS reports, G8D summaries, response
Reliability improvement? Requirements timing records
Product How were past audit findings related to missing or ineffective reliability validation Previous Audit 10.2.1 ISO 9001 8D reports, test plan updates, validation
Reliability addressed? Nonconformities traceability matrix
Product What verification methods are used to confirm that corrective actions on reliability Previous Audit 10.2.1 ISO 9001 CAPA effectiveness reviews, repeated testing
Reliability risks are sustained? Nonconformities data, field failure closure reports
 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
Machining - How are raw castings inspected and validated before machining begins? Inputs 8.4.2 IATF 16949 Casting inspection reports, supplier COC,
Engine Heads dimensional checks
Machining - How are part drawings and CAD data transferred to machining setup and tooling Inputs 8.3.3 ISO 9001 CAD files, tooling design approvals, setup
Engine Heads design? documentation
Machining - How is conformance to key machining characteristics (e.g., valve seat concentricity, Outputs 8.6 ISO 9001 CMM reports, SPC charts, machining logs
Engine Heads deck flatness) verified and documented?
Machining - What records demonstrate that machined parts meet cleanliness and surface finish Outputs 8.5.1 ISO 9001 Surface finish measurements, ultrasonic wash
Engine Heads requirements? logs, visual inspection records
Machining - What KPIs are monitored to evaluate process stability and part conformance? Indicators 9.1.1.1 IATF 16949 Cp/Cpk values, scrap rate, OEE dashboards
Engine Heads
Machining - How are trends in machining defects (e.g., chatter, bore misalignment) analyzed and Indicators 10.3.1 IATF 16949 Defect pareto analysis, root cause reports, CAPA
Engine Heads acted upon? logs
Machining - What qualifications are required for CNC operators, metrologists, and tooling People 7.2 ISO 9001 Skill matrices, operator certifications, training
Engine Heads engineers? records
Machining - How are operators trained to identify tool wear, misalignment, or equipment drift? People 7.3 ISO 9001 On-the-job training records, standard work
Engine Heads reviews, escalation procedures
Machining - What critical equipment (e.g., CNC centers, probes, torque tools) is maintained and Resources 8.5.1.5 IATF 16949 Maintenance logs, TPM records, critical asset list
Engine Heads monitored? .1
Machining - How are coolant systems, filtration units, and cutting tools managed to ensure Resources 7.1.3.1 IATF 16949 Coolant change logs, tool life tracking, filter
Engine Heads consistent performance? maintenance records
Machining - How are work instructions, tool change parameters, and setup sheets managed and Methods / Information 7.5 ISO 9001 Setup logs, controlled document system,
Engine Heads updated? revision history
Machining - What methods are used to ensure proper clamping, referencing, and datum alignment Methods / Information 8.5.1 ISO 9001 Fixture validation reports, tooling instructions,
Engine Heads in fixtures? setup audits
Machining - How are risks such as tool breakage or dimensional instability identified and Risks and 6.1.2.1 IATF 16949 PFMEA, alarm history analysis, backup tool
Engine Heads controlled? Opportunities strategies
Machining - What opportunities for process automation or in-line gauging have been Risks and 6.1 ISO 9001 Automation plans, inline probe capability
Engine Heads implemented? Opportunities studies, ROI calculations
Machining - How is compliance with local environmental and noise level regulations maintained? Legal and Statutory 7.1.4 ISO 9001 Environmental monitoring logs, noise level test
Engine Heads Requirements results, regulatory permits
Machining - How are safety regulations for guarding, coolant handling, and chip removal followed? Legal and Statutory 8.1 ISO 9001 EHS audit results, LOTO compliance, MSDS
Engine Heads Requirements availability
Machining - How are GM’s dimensional accuracy and tool traceability requirements maintained? Customer-Specific 8.5.2 IATF 16949 GM Tool change history, GM traceability logs,
Engine Heads Requirements dimensional audit reports
Machining - How are Ford’s machining validation (R@R) and tool verification requirements Customer-Specific 8.5.1.5 IATF 16949 Ford Ford R@R reports, machine approval documents,
Engine Heads implemented? Requirements .1 control plan with tool IDs
Machining - How have machining-related nonconformities been resolved and monitored for Previous Audit 10.2.1 ISO 9001 8D reports, process audit findings, follow-up
Engine Heads recurrence? Nonconformities closure evidence
Machining - What long-term corrective actions were applied to address repeat machining defects? Previous Audit 10.2.1 ISO 9001 CAPA effectiveness reports, tooling redesign
Engine Heads Nonconformities evidence, engineering changes
 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
Production How are customer forecasts, EDI schedules, and SOP dates collected and reviewed for Inputs 8.2.3.1 IATF 16949 Customer schedules, MRP inputs, EDI
Planning planning? transmissions
Production How are engineering changes, capacity constraints, and BOM updates integrated into Inputs 8.3.6.1 IATF 16949 ECNs, capacity models, approved BOM lists
Planning planning inputs?
Production What documents define production quantities, resources, and startup timelines? Outputs 8.5.1.1 IATF 16949 Master production schedule (MPS), line loading
Planning plan, resource plan
Production How is production readiness communicated to stakeholders prior to SOP? Outputs 8.3.4.4 IATF 16949 Pre-launch meeting minutes, Run@Rate results,
Planning launch checklist
Production What KPIs are used to measure readiness, schedule adherence, and startup stability? Indicators 9.1.1 ISO 9001 Launch KPI dashboard, SOP readiness tracker,
Planning OEE metrics
Production How are plan vs. actual performance deviations captured and analyzed? Indicators 10.3.1 IATF 16949 Production logs, deviation reports, recovery
Planning plans
Production Who is responsible for production planning and how are responsibilities defined People 5.3 ISO 9001 RACI matrix, org charts, cross-functional
Planning across functions? assignment sheets
Production How are planners and production supervisors trained on MRP systems and launch People 7.2 ISO 9001 ERP training records, launch simulation logs,
Planning processes? procedure sign-offs
Production What planning tools (ERP/MRP) and systems are used for capacity and material Resources 7.1.3.1 IATF 16949 MRP screenshots, ERP access logs, planning
Planning planning? parameters
Production How is material availability validated prior to production start? Resources 8.4.2.4 IATF 16949 Supplier readiness checklist, inventory reports,
Planning ATP (Available to Promise) records
Production What procedures govern the creation, revision, and approval of production plans? Methods / Information 7.5 ISO 9001 Planning SOPs, revision logs, controlled forms
Planning
Production How are changes in customer demand reflected in updated production schedules? Methods / Information 8.5.1 ISO 9001 Schedule update records, demand review
Planning meeting notes
Production How are risks such as supply shortages, labor gaps, and late tooling mitigated? Risks and 6.1.2.1 IATF 16949 Contingency plans, capacity buffers, escalation
Planning Opportunities logs
Production How are production ramp-up optimization opportunities identified? Risks and 6.1 ISO 9001 Ramp-up lessons learned, line balancing studies,
Planning Opportunities simulation results
Production How are legal constraints such as emissions limits or safety inventory obligations Legal and Statutory 7.1.4 ISO 9001 Inventory holding requirements, regulatory
Planning addressed? Requirements compliance plans
Production What legal delivery or traceability requirements are integrated into the production Legal and Statutory 8.5.2 ISO 9001 Traceability matrix, customer labeling mandates,
Planning plan? Requirements delivery regulation summary
Production How is Ford’s MP&L delivery planning system used for material release and Customer-Specific 8.5.1 IATF 16949 Ford Ford MP&L portal access, ASN compliance
Planning sequencing? Requirements reports, release history
Production How are Toyota’s leveling (Heijunka) and Kanban flow controls reflected in the Customer-Specific 8.5.1.1 IATF 16949 Toyo Kanban cards, leveling box schedule, Heijunka
Planning production plan? Requirements ta board screenshots
Production What actions were taken to address planning-related issues found during previous Previous Audit 10.2.1 ISO 9001 CAPA logs, revised MPS procedures,
Planning audits? Nonconformities effectiveness checks
Production How is planning system robustness evaluated after corrective actions? Previous Audit 10.2.1 ISO 9001 Post-CAPA performance metrics, MRP audit logs
Planning Nonconformities
 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
Receiving How are customer-approved supplier lists and incoming delivery schedules obtained Inputs 8.4.2 IATF 16949 Approved supplier list, ASN notifications,
before receiving? delivery schedule from MRP
Receiving How is advance shipping notice (ASN) information verified upon arrival? Inputs 8.5.2 IATF 16949 ASN logs, delivery notes, ERP receiving
transactions
Receiving How is acceptance or rejection of incoming goods documented and communicated? Outputs 8.6 ISO 9001 Receiving inspection reports, nonconforming
material tags, ERP status updates
Receiving What traceability records are maintained for incoming lots and batches? Outputs 8.5.2 IATF 16949 Label scans, batch tracking logs, receiving
inspection forms
Receiving What indicators are monitored for supplier delivery accuracy and material quality? Indicators 9.1.1.1 IATF 16949 Dock-to-stock time, delivery discrepancies,
incoming PPM reports
Receiving How are trends in receiving defects or supplier nonconformities analyzed? Indicators 10.3 ISO 9001 Defect Pareto, supplier NCR logs, trend analysis
reports
Receiving How are receiving inspectors and warehouse staff trained on handling and inspection People 7.2 ISO 9001 Training matrix, inspection procedure training
procedures? records, certification logs
Receiving Who is authorized to release or hold materials upon inspection results? People 5.3 ISO 9001 Role matrix, authority delegation chart,
hold/release records
Receiving What equipment and software systems support inspection and receiving transactions? Resources 7.1.3.1 IATF 16949 Scanners, ERP systems, inspection tools

Receiving How is calibration and verification maintained for receiving inspection equipment? Resources 7.1.5.1 IATF 16949 Calibration certificates, verification logs,
.1 equipment tagging
Receiving What documented procedures define receiving, verification, and identification of Methods / Information 7.5 ISO 9001 Receiving SOPs, work instructions, acceptance
incoming goods? criteria checklists
Receiving How are materials identified, tagged, and staged during receiving and inspection? Methods / Information 8.5.2 IATF 16949 Identification tags, lot ID logs, inspection staging
procedures
Receiving How are risks such as mislabeling, incorrect part receipt, or mixing mitigated? Risks and 6.1.2.1 IATF 16949 PFMEA for receiving, barcode scanning
Opportunities procedures, error-proofing
Receiving What process improvements have been implemented to improve receiving speed and Risks and 10.3 ISO 9001 Lean kaizen event logs, dock redesign, scanner
accuracy? Opportunities efficiency studies
Receiving How is compliance with customs, import/export, and hazardous material regulations Legal and Statutory 8.4.2 ISO 9001 Customs forms, SDS documents, import permits
ensured? Requirements
Receiving What records are retained for regulated or safety-critical incoming materials? Legal and Statutory 8.5.2 ISO 9001 IMDS entries, regulatory inspection records,
Requirements traceability logs
Receiving How are Toyota’s incoming part inspection levels and SC/CC labeling requirements Customer-Specific 8.5.2 IATF 16949 Toyo Toyota inspection standards, SC/CC label
verified? Requirements ta verification checklist
Receiving How are Ford’s MP&L labeling and traceability protocols implemented at receiving? Customer-Specific 8.5.2 IATF 16949 Ford Ford label template, GQTS compliance audit,
Requirements barcode verification
Receiving How were receiving-related nonconformities from past audits addressed and Previous Audit 10.2.1 ISO 9001 Audit logs, CAPA reports, follow-up
resolved? Nonconformities effectiveness checks
Receiving What controls prevent recurrence of prior receiving inspection and labeling issues? Previous Audit 10.2.1 ISO 9001 Standardized work updates, new label
Nonconformities verification process, refresher training records
 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
Injection How are raw materials verified before being used in the injection molding process? Inputs 8.4.2 IATF 16949 Material certification, incoming inspection
Molding records, supplier COC
Injection What controls are in place to ensure tools and molds are suitable before production Inputs 8.5.1.5 IATF 16949 Tool inspection records, mold verification
Molding starts? reports, setup checklists
Injection How is conformance of molded parts to product specifications ensured and recorded? Outputs 8.6 ISO 9001 Inspection reports, SPC charts, product
Molding conformity logs
Injection What records demonstrate that production output meets quality and volume Outputs 8.5.1 ISO 9001 Production reports, quality performance data,
Molding requirements? scrap rates
Injection What indicators are monitored to assess process stability and capability? Indicators 9.1.1.1 IATF 16949 Cp, Cpk values, control charts, downtime
Molding tracking
Injection How are key characteristics identified and monitored during production? Indicators 8.5.1.1 IATF 16949 Control plans, process flow diagrams, inspection
Molding instructions
Injection What qualifications and training are required for machine operators and mold setters? People 7.2 ISO 9001 Training records, competency matrix,
Molding certification logs
Injection How is operator awareness of quality requirements maintained on the shop floor? People 7.3 ISO 9001 Work instructions, visual aids, quality alerts
Molding
Injection How is the maintenance of injection molding machines planned and documented? Resources 8.5.1.5 IATF 16949 TPM logs, maintenance schedules, work orders
Molding .1
Injection What infrastructure is in place to control temperature, humidity, and cleanliness for Resources 7.1.3.1 IATF 16949 Environmental monitoring logs, facility layout,
Molding molding operations? HVAC records
Injection How are process parameters defined, approved, and controlled during production? Methods / Information 8.5.1 ISO 9001 Machine setup sheets, process control charts,
Molding master data
Injection What documentation is used to standardize and communicate molding procedures? Methods / Information 7.5 ISO 9001 Standard work instructions, setup instructions,
Molding changeover procedures
Injection How are process risks such as short shots, flash, and warpage identified and mitigated? Risks and 6.1.2.1 IATF 16949 PFMEA, control plan, defect cause analysis
Molding Opportunities
Injection What opportunities for process optimization have been identified in molding Risks and 6.1 ISO 9001 Kaizen event logs, DOE studies, productivity
Molding operations? Opportunities metrics
Injection How does the molding process comply with environmental and safety regulations? Legal and Statutory 8.2.2 ISO 9001 MSDS, safety audits, regulatory permits
Molding Requirements
Injection What legal and statutory product requirements are relevant to molded components? Legal and Statutory 8.4.2 ISO 9001 Customer-specific requirements, compliance
Molding Requirements reports
Injection How are GM's dimensional and material traceability requirements ensured in molded Customer-Specific 8.5.2 IATF 16949 GM Traceability logs, GM dimensional reports, label
Molding parts? Requirements records
Injection What Ford-specific validation requirements apply to injection-molded parts? Customer-Specific 8.3.4.4 IATF 16949 Ford DV/PV reports, Ford PPAP, tooling approval
Molding Requirements records
Injection How were past audit nonconformities related to injection molding addressed and Previous Audit 10.2.1 ISO 9001 CA reports, follow-up audit evidence,
Molding verified? Nonconformities effectiveness checks
Injection What actions were taken to prevent recurrence of molding-related issues identified in Previous Audit 10.2.1 ISO 9001 Updated PFMEA, enhanced control plan, training
Molding audits? Nonconformities evidence
 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
Corrective How are nonconformities, complaints, and audit findings collected and evaluated as Inputs 10.2.1 ISO 9001 Customer complaints, internal audit reports, NC
Actions inputs to the corrective action process? records
Corrective What sources of data are used to trigger the initiation of corrective actions? Inputs 10.2.1 ISO 9001 Nonconformance reports, process data,
Actions customer returns
Corrective How are effective corrective actions documented and communicated to stakeholders? Outputs 10.2.1 ISO 9001 Corrective action reports, communication logs,
Actions meeting minutes
Corrective What evidence exists to demonstrate that the corrective actions implemented Outputs 10.2.1 ISO 9001 Root cause analysis records, follow-up
Actions resolved the root cause? verification results
Corrective How is the effectiveness of implemented corrective actions measured? Indicators 10.2.1 ISO 9001 Effectiveness review logs, reoccurrence rates,
Actions performance metrics
Corrective What KPIs are used to monitor the timeliness and closure of corrective actions? Indicators 9.1.1 ISO 9001 Action item tracker, aging reports, closure rates
Actions
Corrective How are employees responsible for root cause analysis and corrective actions trained People 7.2 ISO 9001 Training records, qualification matrix, RCA
Actions and qualified? workshop attendance
Corrective How is cross-functional team involvement ensured in the corrective action process? People 5.3 ISO 9001 Team meeting logs, RCA team assignments
Actions
Corrective What resources are provided to support root cause analysis and implementation of Resources 7.1 ISO 9001 RCA tools, investigation time allocation,
Actions corrective actions? facilitator availability
Corrective How are investigation tools and methods selected and maintained for corrective action Resources 7.1.5.1 ISO 9001 5-Why forms, Ishikawa diagrams, software tools
Actions use?
Corrective What structured methods (e.g., 8D, 5-Why) are used for root cause analysis and how Methods / Information 10.2.1 ISO 9001 8D reports, 5-Why worksheets, CAPA procedures
Actions are they documented?
Corrective How is information about corrective actions stored, updated, and accessed? Methods / Information 7.5 ISO 9001 Corrective action database, audit trail logs
Actions
Corrective How does the organization evaluate risk during the corrective action process to Risks and 6.1.2.1 IATF 16949 Risk assessments, PFMEA updates, control plan
Actions prevent recurrence? Opportunities reviews
Corrective How are systemic risks identified and addressed during the review of Risks and 6.1 ISO 9001 Management review records, systemic issue logs
Actions nonconformities? Opportunities
Corrective How are legal and regulatory requirements considered during corrective action Legal and Statutory 8.2.2 ISO 9001 Regulatory requirement checklists, compliance
Actions planning? Requirements audits
Corrective What actions are taken to address noncompliance with statutory or regulatory issues Legal and Statutory 10.2.1 ISO 9001 Audit findings, legal compliance follow-up
Actions found through audits? Requirements reports
Corrective How is GM's requirement for 8D reporting managed within the corrective action Customer-Specific 10.2.1 IATF 16949 GM 8D report submissions, GM GP12 documentation
Actions system? Requirements
Corrective What process is used to ensure timely closure of Ford-specific corrective actions? Customer-Specific 10.2.1 IATF 16949 Ford Ford TOPS system updates, CSR closure evidence
Actions Requirements
Corrective What evidence demonstrates effective closure of corrective actions from previous Previous Audit 10.2.1 ISO 9001 Previous audit logs, CA follow-up records, NC
Actions audits? Nonconformities closure notes
Corrective How is the sustainability of past corrective actions verified? Previous Audit 10.2.1 ISO 9001 Effectiveness checks, management review
Actions Nonconformities validation
 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
Product Design How are customer requirements and expectations gathered and translated into design Inputs 8.2.3 ISO 9001 Customer specs, voice of customer analysis,
& Development inputs? requirement matrices
Product Design How are legal, functional, and safety requirements included in the design input Inputs 8.3.3.1 IATF 16949 Design input checklist, regulation cross-
& Development process? reference, standards list
Product Design What documents define the results of the design process, and how is traceability Outputs 8.3.5 ISO 9001 Design output files, BOMs, design reviews,
& Development maintained? version controls
Product Design How are product performance, safety, and functional requirements verified in the Outputs 8.3.5.1 IATF 16949 DFMEA, simulation reports, design validation
& Development outputs? data
Product Design What metrics are used to evaluate design and development performance? Indicators 9.1.1 ISO 9001 Project timing trackers, gate reviews, milestone
& Development completion rates
Product Design How are design validation results analyzed for conformance and improvement? Indicators 8.3.4.4 IATF 16949 Validation reports, defect metrics, design
& Development improvement logs
Product Design What qualifications and competencies are required for design engineers? People 7.2 ISO 9001 Job descriptions, competency matrices, training
& Development records
Product Design How is cross-functional involvement ensured during product design? People 5.1.1 ISO 9001 CFT member lists, meeting minutes, stakeholder
& Development involvement plans
Product Design What tools and infrastructure support the design process (CAD, CAE, test benches)? Resources 7.1.3.1 IATF 16949 Tool calibration logs, software licenses,
& Development validation facility records
Product Design How are simulation tools, design software, and test rigs maintained and validated? Resources 7.1.5.1 ISO 9001 Software validation logs, equipment
& Development maintenance plans
Product Design What process is followed for design reviews, risk assessments, and approval? Methods / Information 8.3.4 ISO 9001 Design review minutes, DFMEA, approval
& Development records
Product Design How is design information controlled and updated throughout the project lifecycle? Methods / Information 7.5 ISO 9001 Document control logs, revision history, change
& Development approval forms
Product Design How are technical risks identified and mitigated during design development? Risks and 6.1.2.1 IATF 16949 DFMEA, risk mitigation plans, trade-off decisions
& Development Opportunities
Product Design How are innovation and cost optimization opportunities explored during design? Risks and 6.1 ISO 9001 Value engineering logs, brainstorming outputs,
& Development Opportunities VA/VE documentation
Product Design How are product compliance and regulatory requirements verified in design Legal and Statutory 8.3.3 ISO 9001 Regulatory checklists, test reports, compliance
& Development validation? Requirements statements
Product Design What mechanisms ensure product design complies with applicable laws and Legal and Statutory 8.3.4.1 IATF 16949 Design checklists, legal compliance matrices
& Development standards? Requirements
Product Design How are GM's design interface and milestone review requirements met during Customer-Specific 8.3.2.1 IATF 16949 GM GM project timeline, milestone checklists, PPAP
& Development development? Requirements planning
Product Design What Ford-specific design validation and documentation deliverables are tracked? Customer-Specific 8.3.4.4 IATF 16949 Ford DVP&R, Ford SREA, APQP tracking sheets
& Development Requirements
Product Design How were previous audit findings related to the design process corrected and verified? Previous Audit 10.2.1 ISO 9001 CA reports, effectiveness evidence,
& Development Nonconformities management review
Product Design What changes have been implemented to prevent recurrence of design-related Previous Audit 10.2.1 ISO 9001 Process updates, training records, control
& Development issues? Nonconformities enhancements
 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
Purchasing What methods are used to define and communicate supplier specifications prior to Inputs 8.4.1 IATF 16949 Supplier specifications, engineering drawings,
issuing purchase orders? technical requirements in purchase orders
Purchasing How is incoming material validated against purchasing requirements during the Inputs 8.4.2 IATF 16949 Receiving inspection records, material
receiving process? certifications, receiving logs
Purchasing How does the organization ensure delivery of conforming products from suppliers? Outputs 8.4.2.4 IATF 16949 Delivery records, quality inspection reports,
supplier conformance logs
Purchasing What data is used to monitor and evaluate supplier quality and delivery performance? Outputs 9.1.1 ISO 9001 Supplier scorecards, KPI dashboards, internal
reports
Purchasing Which KPIs are established for purchasing performance and how are they tracked? Indicators 9.1.1.1 IATF 16949 KPI records, trend charts, procurement
Purchasing How is supplier performance assessed against defined criteria? Indicators 8.4.2.4 IATF 16949 Supplier audit results, performance reviews,
acceptance criteria documentation
Purchasing What qualifications and training are required for personnel involved in supplier People 7.2 ISO 9001 Training records, competency matrices, role-
selection and evaluation? based qualification documents
Purchasing How are purchasing personnel made aware of applicable customer-specific People 7.3 ISO 9001 Awareness training records, CSR
requirements? acknowledgment forms, internal memos
Purchasing What tools and systems support the execution of procurement activities? Resources 7.1.3.1 IATF 16949 ERP system access logs, procurement software
manuals, user access permissions
Purchasing How are supplier audits and development activities resourced and planned? Resources 7.1 ISO 9001 Audit schedules, supplier development plans,
Purchasing How are documented purchasing procedures developed, reviewed, and controlled? Methods / Information 8.4.1 ISO 9001 Documented purchasing procedures, revision
history, approval records
Purchasing What methods are used to maintain and update the list of approved suppliers? Methods / Information 8.4.2 ISO 9001 Approved supplier list, supplier re-evaluation
records, updates to supplier files
Purchasing What process is followed to identify and mitigate supply chain risks in procurement? Risks and 6.1.2.1 IATF 16949 Risk assessments, mitigation plans, supplier risk
Opportunities ranking logs
Purchasing How are contingency plans developed for critical suppliers or components? Risks and 6.1.2.3 IATF 16949 Contingency plans, supplier backup agreements,
Opportunities dual-sourcing strategies
Purchasing How does the organization ensure compliance with legal and regulatory requirements Legal and Statutory 8.4.2 ISO 9001 Regulatory compliance logs, legal requirement
related to procurement? Requirements checklists, supplier declarations
Purchasing How are legal and customer-specific regulatory requirements communicated to Legal and Statutory 8.4.2.2 IATF 16949 Supplier requirement documents, compliance
suppliers? Requirements confirmations, legal requirement
acknowledgements
Purchasing How is GM’s CQI-19 Supplier Management process implemented and verified within Customer-Specific 8.4.2.1 IATF 16949 GM CQI-19 implementation checklists, GM-specific
the purchasing process? Requirements audit forms, GM PPAP records
Purchasing What Ford-specific supplier assessment criteria are applied during the purchasing Customer-Specific 8.4.2.1 IATF 16949 Ford Ford scorecards, assessment results, supplier
process? Requirements communication logs
Purchasing What actions were taken to address previous nonconformities related to purchasing Previous Audit 10.2.1 ISO 9001 Corrective action reports, closure evidence,
and how were they verified? Nonconformities audit follow-up documentation
Purchasing How is the effectiveness of corrective actions from past purchasing audits monitored? Previous Audit 10.2.1 ISO 9001 CAPA verification logs, audit trail of
Nonconformities effectiveness checks, management review
records
 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
Stamping How are raw materials such as coils or blanks verified before use in stamping Inputs 8.4.2 IATF 16949 Material certs, incoming inspection, supplier
operations? delivery documentation
Stamping What checks are performed to confirm dies and tooling are in acceptable condition Inputs 8.5.1.5 IATF 16949 Tooling inspection reports, die maintenance logs
prior to production?
Stamping How is conformance of stamped parts to specifications ensured and documented? Outputs 8.6 ISO 9001 Inspection reports, SPC logs, quality checklists
Stamping What evidence confirms that stamped parts meet dimensional and appearance Outputs 8.5.1 ISO 9001 Visual inspection records, dimensional reports,
requirements? customer acceptance
Stamping Which process performance indicators are monitored to control stamping quality? Indicators 9.1.1.1 IATF 16949 Press downtime, scrap rate, OEE, Cp/Cpk charts
Stamping How are defect trends tracked and used for improvement in the stamping process? Indicators 10.3.1 IATF 16949 Defect pareto, corrective action logs, trend
charts
Stamping What training and certification are required for press operators and setup personnel? People 7.2 ISO 9001 Operator qualification records, press
certification, job instruction training
Stamping How are personnel informed about safety, quality, and production requirements at the People 7.3 ISO 9001 Start-of-shift meetings, posted work
press line? instructions, safety briefings
Stamping How is press and die maintenance managed to ensure process stability? Resources 8.5.1.5 IATF 16949 Preventive maintenance logs, press TPM
.1 schedules, die condition reports
Stamping What infrastructure supports cleanliness, material handling, and safety around Resources 7.1.3.1 IATF 16949 5S audits, press area layouts, PPE enforcement
stamping equipment?
Stamping How are die settings and press parameters documented and controlled? Methods / Information 8.5.1 ISO 9001 Setup sheets, machine parameters, die setting
records
Stamping What documentation supports standardization of press operation procedures? Methods / Information 7.5 ISO 9001 SOPs, job instructions, changeover procedures

Stamping How are stamping risks such as tool wear, misfeeds, or burrs identified and addressed? Risks and 6.1.2.1 IATF 16949 PFMEA, control plan, tool life monitoring
Opportunities
Stamping What improvement opportunities have been implemented to reduce scrap or rework Risks and 10.3 ISO 9001 Kaizen logs, lean project results, DOE summaries
in stamping? Opportunities
Stamping How does the stamping process comply with occupational safety and environmental Legal and Statutory 7.1.4 ISO 9001 Machine guarding inspection, noise level
regulations? Requirements reports, waste management logs
Stamping What measures ensure traceability of materials used in safety-critical stamped parts? Legal and Statutory 8.5.2 IATF 16949 Lot control, traceability labels, process records
Requirements
Stamping How are GM's GMW standards for pressed parts verified and documented? Customer-Specific 8.3.2.1 IATF 16949 GM GM-specific control plan, validation records,
Requirements dimensional layout
Stamping How are Ford-specific appearance and coating requirements validated in stamped Customer-Specific 8.3.2.1 IATF 16949 Ford Coating test reports, surface defect log, Ford
components? Requirements PPAP submission
Stamping How were previous audit findings related to the stamping process resolved and Previous Audit 10.2.1 ISO 9001 CA reports, follow-up records, closure evidence
closed? Nonconformities
Stamping What methods verify the sustainability of corrective actions in stamping operations? Previous Audit 10.2.1 ISO 9001 Effectiveness reviews, monitoring logs, audit
Nonconformities results
 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
Training How are competency needs determined for each role based on product, process, and Inputs 7.2 ISO 9001 Job descriptions, competency matrices, CSR
customer requirements? training matrices
Training What inputs from audits, complaints, and performance issues are used to identify Inputs 10.2.1 ISO 9001 Audit NCR logs, 8D reports, performance
training needs? appraisal records
Training What records demonstrate that employees have been trained and assessed as Outputs 7.2 ISO 9001 Training logs, sign-off sheets, qualification
competent for their roles? records
Training How is effectiveness of training measured and documented? Outputs 7.2 ISO 9001 Post-training test results, skill assessments,
supervisor feedback
Training What KPIs are used to measure training completion and effectiveness? Indicators 9.1.1 ISO 9001 Training coverage rate, rework vs. training, audit
skill gaps
Training How are trends in training gaps or performance issues analyzed and acted upon? Indicators 10.3 ISO 9001 Gap analysis reports, repeat defect logs, CAPA
linked to training
Training Who is responsible for identifying, planning, and delivering training? People 5.3 ISO 9001 Training responsibility matrix, HR role chart,
internal trainer designation
Training How are trainers qualified and evaluated for technical and instructional competence? People 7.2 ISO 9001 Trainer qualification forms, train-the-trainer
certificates, coaching logs
Training What resources (classrooms, e-learning, simulators) are available for training Resources 7.1.3 ISO 9001 Training room schedules, LMS access logs,
execution? training aids inventory
Training How are training records and competency documentation stored and protected? Resources 7.5 ISO 9001 LMS, HR database, employee training folders
Training What procedures define how training needs are identified, documented, and Methods / Information 7.2 ISO 9001 Training procedure, evaluation forms, audit of
reviewed? training cycle
Training How is training documentation (plans, forms, records) controlled and updated? Methods / Information 7.5 ISO 9001 Revision log, document approval workflow,
obsolete training archive
Training How are risks of inadequate training addressed for new products, equipment, or Risks and 6.1.2.1 IATF 16949 Launch checklist, process change log, training
changes? Opportunities triggers
Training What improvement initiatives have been implemented to enhance training quality or Risks and 10.3 ISO 9001 Training feedback analysis, e-learning platform
coverage? Opportunities rollout, microlearning deployment
Training How is compliance training on legal topics (e.g., safety, environmental) managed and Legal and Statutory 7.2 ISO 9001 Safety training logs, EHS compliance checklist,
tracked? Requirements regulatory training schedule
Training What records demonstrate that statutory and regulatory training is current and Legal and Statutory 7.5 ISO 9001 Certificate logs, refresher calendar, audit of legal
verified? Requirements training
Training How are Ford’s requirements for operator certification and document sign-off Customer-Specific 7.2 IATF 16949 Ford Ford CSR matrix, operator training cards, eAPQP
managed? Requirements documentation
Training How is Toyota’s expectation for standardized work and job instruction reflected in the Customer-Specific 7.2 IATF 16949 Toyo Toyota Job Instruction (JI) sheets, SW audits,
training system? Requirements ta team leader skill verification
Training What corrective actions addressed past findings related to training and competency? Previous Audit 10.2.1 ISO 9001 8D reports, revised training plans, effectiveness
Nonconformities tracking
Training How is the sustainability of training improvements verified after audit closures? Previous Audit 10.2.1 ISO 9001 Internal audit checks, retraining metrics,
Nonconformities competency verification logs
 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
Calibration How is the list of measuring equipment determined based on product and process Inputs 7.1.5.1 ISO 9001 Gage list, control plan references, measurement
requirements? system matrix
Calibration What customer-specific or regulatory calibration standards are considered in planning? Inputs 8.5.1.2 IATF 16949 OEM requirements, ISO/IEC 17025 references,
national standard documentation
Calibration How is traceability of calibration results to national or international standards Outputs 7.1.5.2 IATF 16949 Calibration certificates, traceability chain,
demonstrated? .1 accreditation stamp copies
Calibration What documentation confirms status and validity of calibrated measurement devices? Outputs 7.1.5.1 ISO 9001 Gage labels, calibration status logs, ERP
calibration module reports
Calibration What metrics are used to monitor calibration performance, timeliness, and overdue Indicators 9.1.1 ISO 9001 Gage overdue reports, monthly calibration
items? completion KPI, audit nonconformity trend
Calibration How are repeated calibration failures or out-of-tolerance conditions analyzed? Indicators 10.2.1 ISO 9001 OOT logs, root cause investigations, impact
analysis of past measurements
Calibration Who is authorized to perform internal calibrations or manage external calibration People 5.3 ISO 9001 Responsibility matrix, approved provider list,
providers? role assignment sheet
Calibration How is competency of calibration technicians ensured and evaluated? People 7.2 ISO 9001 Training records, qualification evaluations,
technical interviews
Calibration What reference standards, fixtures, or software are used to perform calibration? Resources 7.1.5.1 ISO 9001 Master standards list, calibration setup logs,
reference instrument records
Calibration How is calibration equipment maintained and verified for accuracy? Resources 7.1.5.1 IATF 16949 Internal verification records, standard calibration
.1 certificates, environmental logs
Calibration What procedures govern calibration intervals, acceptance criteria, and actions for OOT Methods / Information 7.1.5.2 IATF 16949 Calibration procedure, decision rules for
conditions? .1 tolerance, OOT response instructions
Calibration How is measurement equipment status communicated to users? Methods / Information 8.5.1 ISO 9001 Color-coded gage labels, ERP dashboards,
equipment sign-out logs
Calibration How are risks related to delayed calibration or uncalibrated usage mitigated? Risks and 6.1.2.1 IATF 16949 PFMEA linkage, blocked usage flags, gage
Opportunities quarantine logs
Calibration What continuous improvement actions have been implemented in the calibration Risks and 10.3 ISO 9001 Gauge tracking software implementation,
system? Opportunities interval optimization studies
Calibration How is compliance with regulatory calibration requirements (e.g., safety devices, Legal and Statutory 8.4.2 ISO 9001 Torque wrench calibration records, legal
torque tools) ensured? Requirements compliance matrix, audit trail
Calibration What records demonstrate traceability to international or legal metrology standards? Legal and Statutory 7.1.5.2 ISO 9001 Accredited lab certs, NIST traceability forms,
Requirements standard chain documentation
Calibration How are Ford's requirements for critical measurement equipment calibration Customer-Specific 7.1.5.2 IATF 16949 Ford Ford CSR matrix, critical gage list, GQTS
implemented and monitored? Requirements .1 calibration checks
Calibration How does Toyota ensure special characteristic gages are calibrated and traceable? Customer-Specific 7.1.5.2 IATF 16949 Toyo SC gage traceability logs, Toyota calibration audit
Requirements .1 ta records
Calibration How have past findings related to calibration system gaps been addressed and Previous Audit 10.2.1 ISO 9001 8D reports, calibration tracker updates, re-audit
verified? Nonconformities summaries
Calibration What ongoing monitoring is in place to ensure sustainability of calibration Previous Audit 10.2.1 ISO 9001 Internal audit checklist, periodic review forms,
improvements? Nonconformities preventive action plans
 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
Continuous How are customer feedback, audit results, and performance trends gathered to initiate Inputs 9.1.2 ISO 9001 Customer complaints, KPI dashboards,
Improvement improvement actions? internal/external audit reports
Continuous What sources (e.g., warranty claims, scrap reports) are used to identify improvement Inputs 10.2.1 ISO 9001 Warranty database, nonconformance logs,
Improvement opportunities? defect Pareto charts
Continuous What documentation confirms completed improvement actions and their Outputs 10.2.1 ISO 9001 CAPA closure reports, effectiveness verification
Improvement effectiveness? logs, updated SOPs
Continuous How are successful improvements standardized and deployed across similar processes Outputs 10.3 ISO 9001 Standard work updates, best practice sharing
Improvement or sites? logs, control plan revisions
Continuous What KPIs are used to monitor progress and success of CI initiatives? Indicators 9.1.1 ISO 9001 Cost of poor quality (COPQ), PPM trends, lead
Improvement time reduction metrics
Continuous How are trends in recurring issues analyzed and escalated for systemic improvement? Indicators 10.3.1 IATF 16949 Recurring NC reports, systemic root cause
Improvement analysis logs
Continuous Who is responsible for facilitating, monitoring, and sustaining CI activities? People 5.3 ISO 9001 CI coordinator role chart, cross-functional team
Improvement list, RACI matrix
Continuous How are employees empowered and trained to contribute to improvement initiatives? People 7.2 ISO 9001 CI training records, kaizen event logs, suggestion
Improvement program participation
Continuous What tools and systems (e.g., Six Sigma, lean) are used to support CI projects? Resources 7.1.3.1 IATF 16949 DMAIC templates, A3 reports, CI software
Improvement platform
Continuous How is time and budget for improvement activities allocated and tracked? Resources 7.1 ISO 9001 Project timelines, CI funding records, resource
Improvement allocation logs
Continuous What structured approaches (e.g., 8D, A3, PDCA) are used for problem solving? Methods / Information 10.2.1 ISO 9001 8D reports, A3 analysis sheets, root cause
Improvement templates
Continuous How are lessons learned and CI results communicated across the organization? Methods / Information 10.3 ISO 9001 CI newsletters, intranet postings, review
Improvement meeting minutes
Continuous How are risks from previous issues used to drive proactive improvement actions? Risks and 6.1.2.1 IATF 16949 Risk logs, PFMEA updates, proactive action plans
Improvement Opportunities
Continuous What mechanisms are in place to identify and evaluate improvement opportunities? Risks and 6.1 ISO 9001 Suggestion system, employee feedback
Improvement Opportunities channels, management reviews
Continuous How are CI activities aligned with legal, safety, or environmental regulatory changes? Legal and Statutory 8.2.2 ISO 9001 Regulatory update tracking, compliance audit
Improvement Requirements actions, EHS improvement plans
Continuous What improvements have been implemented to reduce legal or regulatory risks? Legal and Statutory 10.2.1 ISO 9001 Legal risk mitigation reports, updated training
Improvement Requirements logs, revised documentation
Continuous How is Ford’s FPS (Ford Problem Solving) system integrated into continuous Customer-Specific 10.2.1 IATF 16949 Ford FPS submission records, 8D validation from Ford,
Improvement improvement activities? Requirements timing charts
Continuous How are Toyota’s expectations for yokoten (horizontal deployment) applied to Customer-Specific 10.3 IATF 16949 Toyota Toyota yokoten tracking sheets, cross-site
Improvement improvements? Requirements improvement application logs
Continuous What actions were taken to address CI-related findings from previous audits? Previous Audit 10.2.1 ISO 9001 Audit CAPA plans, improvement project logs, CA
Improvement Nonconformities verification results
Continuous How is the effectiveness of sustained CI actions verified during internal reviews? Previous Audit 10.2.1 ISO 9001 Effectiveness review minutes, performance
Improvement Nonconformities monitoring charts
 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
Internal Audit How are audit schedules developed considering process performance, risks, and Inputs 9.2.2 ISO 9001 Audit plan, risk-based scheduling matrix, audit
previous findings? scope justification
Internal Audit What criteria and references (e.g., standards, CSR) are used to prepare internal audit Inputs 9.2.2.1 IATF 16949 Audit checklist library, CSR cross-reference
checklists? matrix, standard mapping
Internal Audit How are nonconformities, observations, and improvement opportunities Outputs 9.2.2 ISO 9001 Audit reports, NC logs, OFI summaries
documented?
Internal Audit What evidence confirms follow-up, verification, and closure of audit findings? Outputs 10.2.1 ISO 9001 Corrective action logs, effectiveness review
reports, closure status dashboard
Internal Audit What KPIs track audit coverage, closure rate, and on-time completion? Indicators 9.1.1 ISO 9001 Audit performance dashboard, overdue audit
log, NC closure rate
Internal Audit How are trends in audit nonconformities or repeat findings monitored? Indicators 10.3.1 IATF 16949 Trend charts, audit NCR Pareto, recurring issue
root cause logs
Internal Audit What qualifications, training, and independence are required for internal auditors? People 7.2.3 IATF 16949 Internal auditor training records, independence
confirmation, competency assessments
Internal Audit How is auditor performance reviewed and improved? People 7.2 ISO 9001 Audit observation checklists, audit peer reviews,
auditor scorecards
Internal Audit What systems and tools are used to conduct, manage, and store internal audits? Resources 7.1.3 ISO 9001 Audit management software, electronic forms,
secure audit database
Internal Audit How are internal audit resources allocated to ensure completion of planned audits? Resources 7.1 ISO 9001 Audit staffing plan, auditor workload charts,
escalation logs
Internal Audit What procedures govern audit planning, execution, reporting, and follow-up? Methods / Information 9.2.2 ISO 9001 Internal audit procedure, audit flowchart,
documented methodology
Internal Audit How are changes in processes, risks, or CSRs reflected in the audit approach? Methods / Information 6.1.2.1 IATF 16949 Audit revision log, updated risk assessments,
CSR audit criteria list
Internal Audit How are risks of biased auditing or audit gaps mitigated? Risks and 6.1.2.1 IATF 16949 Independence check, audit rotation plan,
Opportunities process risk matrix
Internal Audit What actions are taken to enhance audit effectiveness and coverage? Risks and 10.3 ISO 9001 Audit checklist upgrades, cross-site audit
Opportunities sharing, lessons learned logs
Internal Audit How are audits used to verify compliance with environmental, safety, and legal Legal and Statutory 8.2.2 ISO 9001 Compliance audit reports, legal obligation
requirements? Requirements matrix, EHS audit results
Internal Audit What records show that statutory audit requirements were included in the internal Legal and Statutory 9.2.2 ISO 9001 Annual audit plan with legal scope, regulatory
audit plan? Requirements coverage checklists
Internal Audit How are Ford’s GQTS audit readiness and layered process audit (LPA) requirements Customer-Specific 9.2.2.1 IATF 16949 Ford LPA results, GQTS audit schedule, compliance
met? Requirements matrix
Internal Audit How are Toyota’s requirements for shop floor audit deployment and yokoten tracking Customer-Specific 9.2.2.1 IATF 16949 Toyota Toyota audit checklist, yokoten audit logs, JKK
integrated? Requirements (Job Knowledge Kanri) tracking
Internal Audit What process ensures timely resolution and follow-up of previous internal audit Previous Audit 10.2.1 ISO 9001 Corrective action tracker, internal audit review
findings? Nonconformities status reports
Verification audit records, process performance
Internal Audit How is sustainability of corrective actions from past internal audits verified? Previous Audit Nonconformities
10.2.1 ISO 9001 reviews, audit closure forms
 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
Strategic What internal and external issues are considered when establishing the organization's Inputs 4.1 ISO 9001 SWOT analysis, business environment
Direction strategic direction? assessments, market trends
Strategic How are the needs and expectations of interested parties identified and incorporated Inputs 4.2 ISO 9001 Stakeholder analysis, customer surveys,
Direction into the strategic plan? regulatory mapping
Strategic What documents or objectives communicate the organization’s strategic direction? Outputs 5.2.1 ISO 9001 Strategic plans, quality policy, business
Direction objectives
Strategic How is the strategic direction reflected in the organization's operational goals and Outputs 6.2 ISO 9001 KPI alignment charts, business plan roll-down,
Direction planning? department goals
Strategic What indicators are used to track progress toward strategic objectives? Indicators 9.1.1 ISO 9001 Scorecards, dashboards, balanced scorecard
Direction indicators
Strategic How are strategic KPIs reviewed and updated based on performance? Indicators 9.3.2 ISO 9001 Management review minutes, strategy review
Direction meetings
Strategic Who is responsible for deploying and communicating the strategic direction across the People 5.3 ISO 9001 Organizational charts, leadership communication
Direction organization? logs
Strategic How are employees made aware of the organization's strategic direction and their role People 7.3 ISO 9001 Awareness training records, team briefings,
Direction in achieving it? communication plans
Strategic What resources are allocated to support the strategic direction and related objectives? Resources 7.1 ISO 9001 Budget plans, resource allocation logs,
Direction investment strategies
Strategic How does leadership ensure that resource planning aligns with long-term strategic Resources 5.1.1 ISO 9001 Strategic resource reviews, leadership planning
Direction goals? sessions
Strategic How is strategic direction developed and reviewed within the organization? Methods / Information 5.1.1 ISO 9001 Strategy formulation process, annual planning
Direction cycle documentation
Strategic What tools and frameworks are used for strategic analysis and deployment? Methods / Information 4.1 ISO 9001 Hoshin planning matrix, strategy maps, X-matrix
Direction
Strategic How are risks and opportunities evaluated during strategic planning? Risks and 6.1.1 ISO 9001 Risk registers, strategic risk reviews, opportunity
Direction Opportunities analysis
Strategic How does the organization integrate risk-based thinking into strategic decisions? Risks and 6.1 ISO 9001 Management review outputs, risk analysis tools
Direction Opportunities
Strategic How are applicable legal and regulatory requirements considered in strategic Legal and Statutory 4.2 ISO 9001 Compliance matrices, legal risk assessments
Direction planning? Requirements
Strategic How does the organization ensure that changes in laws or regulations are reflected in Legal and Statutory 6.1.3 ISO 9001 Regulatory updates, legal compliance tracking
Direction the strategic direction? Requirements tools
Strategic How are customer-specific strategies integrated into long-term strategic planning for Customer-Specific 4.2.1 IATF 16949 GM GM strategic agreement documents, GM growth
Direction GM? Requirements alignment plans
Strategic What mechanisms ensure Ford CSR alignment is maintained within the organization’s Customer-Specific 4.2.1 IATF 16949 Ford Ford business plans, strategic CSR checklists
Direction strategic direction? Requirements
Strategic What actions were taken to address strategic planning weaknesses identified in Previous Audit 10.2.1 ISO 9001 Audit findings, management review notes,
Direction previous audits? Nonconformities strategy updates
Strategic How is the effectiveness of improvements to the strategic planning process evaluated Previous Audit 10.2.1 ISO 9001 Follow-up audits, KPI improvements, corrective
Direction after audit findings? Nonconformities action validation
 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
Heat How are material specifications and hardness requirements defined and received for Inputs 8.2.3 ISO 9001 Material certs, hardness range documentation,
Treatment heat treatment? process specifications
Heat How are process control parameters (e.g., time, temperature, atmosphere) established Inputs 8.5.1 ISO 9001 Process sheets, customer drawings, heat
Treatment from product requirements? treatment spec sheets
Heat How is compliance to final hardness, structure, and mechanical properties validated Outputs 8.6 ISO 9001 Hardness test reports, metallographic samples,
Treatment after heat treatment? final inspection logs
Heat What records confirm conformity of treated parts to metallurgical and dimensional Outputs 8.5.1.1 IATF 16949 CMM reports, microstructure images, part
Treatment standards? traceability logs
Heat What indicators are used to monitor furnace performance, temperature uniformity, Indicators 9.1.1.1 IATF 16949 TUS (Temperature Uniformity Surveys), leak test
Treatment and process repeatability? reports, SPC charts
Heat How is heat treatment defect rate (e.g., under-hardness, distortion) tracked and Indicators 9.1.1 ISO 9001 Defect logs, trend charts, root cause analysis
Treatment analyzed? reports
Heat What qualifications and training are required for furnace operators and quality People 7.2 ISO 9001 Operator certification records, metallurgical
Treatment inspectors? training logs, job instruction forms
Heat How is operator competency verified for handling thermal process controls and People 7.2 ISO 9001 Skill matrix, retraining schedules, on-the-job
Treatment inspections? training evaluations
Heat What equipment is critical to the heat treatment process and how is it monitored? Resources 7.1.5.1 IATF 16949 Furnace maintenance logs, pyrometry system
Treatment .1 records, alarm reports
Heat How is pyrometry equipment (thermocouples, data recorders) maintained and Resources 7.1.5.2 IATF 16949 Calibration certificates, SAT (System Accuracy
Treatment calibrated? .1 Test) records
Heat What procedures define process setup, control, and inspection for heat treatment Methods / Information 7.5 ISO 9001 Heat treatment work instructions, control plan,
Treatment operations? operator checklists
Heat How are special processes validated and documented for heat treatment per CQI-9? Methods / Information 8.5.1.5 IATF 16949 CQI-9 assessment, process audit checklist,
Treatment periodic self-assessments
Heat How are risks such as decarburization, non-uniform heating, or quench cracking Risks and 6.1.2.1 IATF 16949 PFMEA, risk matrix, corrective action plans
Treatment mitigated? Opportunities
Heat What improvements have been implemented to optimize energy usage or reduce Risks and 10.3 ISO 9001 Kaizen logs, cycle time analysis, energy audit
Treatment cycle time? Opportunities reports
Heat How does the company ensure compliance with environmental emissions and Legal and Statutory 8.2.2 ISO 9001 Air permit, fume extractor maintenance logs,
Treatment operator safety regulations? Requirements PPE training records
Heat How is conformance to statutory requirements for pressure vessels and thermal safety Legal and Statutory 7.1.4 ISO 9001 Inspection logs, safety valve certifications,
Treatment devices verified? Requirements external audit reports
Heat How is Ford’s CQI-9 (AIAG) compliance maintained, audited, and used to drive Customer-Specific 8.5.1.5 IATF 16949 Ford AIAG CQI-9 assessment results, Ford CQI-9
Treatment continuous improvement? Requirements .1 checklist, action plans, Ford LPA records
Heat How are GM’s AIAG CQI-9 heat treatment requirements for traceability and Customer-Specific 8.5.2 IATF 16949 GM GM PPAP traceability maps, AIAG CQI-9 heat lot
Treatment requalification implemented? Requirements logs, GM-specific requalification test plans
Heat What corrective actions have been implemented to address prior nonconformities in Previous Audit 10.2.1 ISO 9001 CAPA logs, updated instructions, retraining
Treatment thermal process control? Nonconformities verification
Verification audit reports, trend monitoring
Heat TreatmentHow is the effectiveness of corrective actions validated for recurring issues in furnace operation?
Previous Audit Nonconformities
10.2.1 ISO 9001 sheets, audit closure documentation
 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
Maintenance How are equipment manufacturer manuals and preventive maintenance requirements Inputs 7.1.5.1 ISO 9001 OEM manuals, PM planning database,
collected and maintained? maintenance standard sheets
Maintenance What input data (breakdowns, usage history) is used to determine maintenance Inputs 8.5.1.5 IATF 16949 Breakdown logs, MTBF reports, maintenance
priorities? .1 request forms
Maintenance What records demonstrate that preventive maintenance is performed as scheduled? Outputs 8.5.1.5 IATF 16949 PM execution logs, checklists, ERP maintenance
.1 reports
Maintenance How is the effectiveness of maintenance activities evaluated and reported? Outputs 9.1.1.1 IATF 16949 Downtime trend charts, OEE analysis, KPI reports

Maintenance What KPIs are used to measure equipment performance and maintenance efficiency? Indicators 9.1.1 ISO 9001 MTTR, MTBF, OEE dashboards

Maintenance How are trends in equipment failures monitored and used for continuous Indicators 10.3.1 IATF 16949 Failure Pareto, RCA logs, improvement plans
improvement?
Maintenance What qualifications and certifications are required for maintenance technicians? People 7.2 ISO 9001 Training records, certification list, skill matrix

Maintenance How is knowledge transferred to new maintenance personnel? People 7.2 ISO 9001 Mentoring logs, job shadowing records, training
plans
Maintenance What tools, spare parts, and software are required to support maintenance activities? Resources 7.1.3.1 IATF 16949 Tool inventory, CMMS system access logs, spare
parts database
Maintenance How is spare part availability ensured for critical equipment? Resources 8.5.1.5 IATF 16949 Critical spare parts list, reorder point tracking,
.1 safety stock levels
Maintenance What documented procedures define how to perform preventive and corrective Methods / Information 7.5 ISO 9001 Work instructions, maintenance SOPs, LOTO
maintenance? procedures
Maintenance How is maintenance history tracked and accessed? Methods / Information 8.5.1.5 IATF 16949 CMMS logs, equipment history cards,
.1 maintenance reports
Maintenance How are equipment-related risks assessed and addressed in the maintenance Risks and 6.1.2.1 IATF 16949 Risk matrix, critical equipment list, backup plans
strategy? Opportunities
Maintenance How are opportunities for predictive maintenance identified and implemented? Risks and 6.1 ISO 9001 Sensor data logs, condition monitoring reports,
Opportunities pilot project results
Maintenance How is compliance with safety and environmental regulations ensured during Legal and Statutory 7.1.4 ISO 9001 Safety audit results, LOTO compliance checks,
maintenance? Requirements EHS inspection logs
Maintenance What legal documentation is required for high-risk equipment maintenance? Legal and Statutory 7.5 ISO 9001 Pressure vessel permits, certification for
Requirements cranes/lifts, inspection forms
Maintenance How is Toyota’s TPM (Total Productive Maintenance) model integrated into the site Customer-Specific 8.5.1.5 IATF 16949 Toyo TPM audit records, operator maintenance
maintenance plan? Requirements .1 ta sheets, pillar activity logs
Maintenance How are Ford's maintenance verification and traceability requirements managed? Customer-Specific 8.5.1.5 IATF 16949 Ford Ford audit results, traceable PM records,
Requirements .1 compliance reports
Maintenance How have past audit nonconformities related to maintenance been addressed and Previous Audit 10.2.1 ISO 9001 8D reports, CA verification evidence, follow-up
verified? Nonconformities audit results
Maintenance What improvements have been made to prevent recurrence of past maintenance- Previous Audit 10.2.1 ISO 9001 Revised procedures, enhanced training, PM
related failures? Nonconformities review meeting minutes
 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
PPAP How are customer-specific submission requirements gathered and reviewed before Inputs 8.2.3.1 IATF 16949 CSR documentation, submission level matrix,
PPAP planning? kickoff meeting notes
PPAP How are design records, BOMs, and change notifications collected for PPAP Inputs 8.3.6.1 IATF 16949 Customer prints, ECNs, BOM validation forms
documentation?
PPAP What evidence confirms that all PPAP elements were prepared and submitted per Outputs 8.3.6.1 IATF 16949 PPAP index checklist, signed warrant,
AIAG or VDA requirements? submission cover sheet
PPAP How is PPAP approval communicated, stored, and referenced during production? Outputs 8.3.6.1 IATF 16949 Signed PSW (Part Submission Warrant), VDA
formblatt 2, approval email
PPAP What indicators are used to track PPAP submission timeliness and approval status? Indicators 9.1.1.1 IATF 16949 Submission dashboard, delay analysis logs,
milestone charts
PPAP How are trends in PPAP rejections or resubmissions analyzed and reduced? Indicators 10.3 ISO 9001 Rejection cause logs, rework cycle reports, CFT
reviews
PPAP Who is responsible for compiling and verifying the completeness of the PPAP package? People 5.3 ISO 9001 RACI chart, process owner matrix, training
certifications
PPAP How are personnel trained on AIAG and/or VDA PPAP documentation formats and People 7.2 ISO 9001 Training attendance logs, AIAG/VDA PPAP
requirements? modules, competency matrix
PPAP What tools and platforms are used to manage PPAP documentation and submissions? Resources 7.1.3.1 IATF 16949 ePPAP portals, controlled folders, customer-
specific platforms (e.g. Ford eAPQP, VW BEON)
PPAP How are dimensional measurement systems and test resources validated before use in Resources 7.1.5.1 IATF 16949 MSA studies, calibration certificates, lab scope
PPAP? .1 approvals
PPAP What methodology ensures alignment between PFMEA, control plan, and Methods / Information 8.5.1.1 IATF 16949 DFMEA-PFMEA link table, CP-FMEA linkage,
measurement results in PPAP? AIAG/VDA Structure Analysis
PPAP How are customer-specific forms and submission levels applied during PPAP creation? Methods / Information 8.3.6.1 IATF 16949 Level 1–5 matrix, OEM-specific formats,
document cross-reference table
PPAP How are risks of late PPAP submissions or non-approval mitigated during launch? Risks and 6.1.2.1 IATF 16949 Risk register, escalation protocols, contingency
Opportunities plan
PPAP How are improvement opportunities from previous PPAP projects reused across Risks and 10.3 ISO 9001 Lessons learned logs, knowledge database,
programs? Opportunities APQP checklists
PPAP How is compliance with material, safety, and environmental regulations verified in the Legal and Statutory 8.2.2 ISO 9001 IMDS records, material certs, RoHS/REACH
PPAP file? Requirements declarations
PPAP What documentation ensures compliance with regulatory markings (e.g., DOT, EPA) for Legal and Statutory 8.3.6 ISO 9001 Homologation records, government compliance
applicable parts? Requirements certificates
PPAP How is VW’s BEON submission system and Formblatt requirements integrated into Customer-Specific 8.3.6.1 IATF 16949 VW BEON screenshots, Formblatt 1–2, VW approval
PPAP? Requirements flow
PPAP How are Ford’s eAPQP Part Submission Warrant and GQTS portal documents Customer-Specific 8.3.6.1 IATF 16949 Ford eAPQP PSW, Ford GQTS printouts, timing logs
controlled? Requirements
PPAP How are Toyota’s unique forms and trial production records aligned with AIAG/VDA Customer-Specific 8.3.6.1 IATF 16949 Toyo Toyota trial part sheets, EMT forms, SC/CC
PPAP elements? Requirements ta evidence
PPAP How is Tesla’s traceability and digital PPAP format handled across documentation Customer-Specific 8.5.2 IATF 16949 Tesla Tesla PPAP checklists, traceability map, e-
systems? Requirements dossier structure
PPAP How were previous nonconformities related to incomplete or incorrect PPAP documentationPrevious
addressed?
Audit Nonconformities
10.2.1 ISO 9001 8D reports, corrective action closure reports, audit trail
PPAP What verification controls are in place to prevent recurrence of past PPAP issues? Previous Audit Nonconformities
10.2.1 ISO 9001 Internal PPAP audit checklist, pre-submission review forms
 Process Audit Question Turtle Element Clause Standard OEM Suggested Evidence
Shipping How are customer shipping schedules, delivery frequency, and packaging Inputs 8.2.3.1 IATF 16949 Customer logistics agreements, EDI records,
specifications received and reviewed? packaging standards
Shipping What inputs from finished goods inventory and order systems are used for shipment Inputs 8.5.1 ISO 9001 ERP pick lists, inventory level reports, delivery
planning? notes
Shipping How is conformity to customer packaging, labeling, and documentation requirements Outputs 8.5.2 IATF 16949 Label samples, packaging checklists, shipping
verified? audit logs
Shipping What records confirm that products shipped match customer orders and specifications? Outputs 8.6 ISO 9001 Bill of lading, ASN confirmation, signed delivery
acknowledgments
Shipping What KPIs are used to measure on-time delivery, shipping accuracy, and damage-free Indicators 9.1.1.1 IATF 16949 OTD metrics, shipment error logs, transit damage
performance? rate
Shipping How are nonconformances in shipping (e.g., wrong quantity, labeling error) analyzed Indicators 10.3.1 IATF 16949 Root cause logs, Pareto analysis, CAPA tracking
and reduced?
Shipping How are logistics and warehouse personnel trained on customer-specific shipping People 7.2 ISO 9001 CSR training logs, packing work instructions, role-
requirements? based training records
Shipping Who is responsible for final inspection and shipment authorization? People 5.3 ISO 9001 Responsibility matrix, shipment approval
workflow, quality release checklist
Shipping What systems and tools are used to manage and track outgoing shipments? Resources 7.1.3.1 IATF 16949 ERP shipping module, tracking portals, scanning
tools
Shipping How is packaging material availability and condition verified before use? Resources 8.5.1 ISO 9001 Packaging inventory records, damage checklists,
FIFO rotation logs
Shipping What documented procedures define packaging, labeling, loading, and shipping steps? Methods / Information 7.5 ISO 9001 Shipping SOPs, packaging diagrams, labeling
standards
Shipping How are shipping instructions controlled and updated when changes occur? Methods / Information 8.5.6 ISO 9001 Change log, updated customer instructions,
document control approvals
Shipping How are risks such as late shipment, transit damage, or incorrect labeling identified Risks and 6.1.2.1 IATF 16949 Risk matrix, escalation procedures, logistic FMEA
and mitigated? Opportunities
Shipping What opportunities for efficiency or error-proofing have been implemented in the Risks and 10.3 ISO 9001 Lean shipping projects, scanner implementation
shipping area? Opportunities logs, pack station layout improvements

Shipping How is compliance with transportation regulations (e.g., hazardous materials, export) Legal and Statutory 8.4.2 ISO 9001 SDS records, export permits, shipping
ensured? Requirements compliance audits
Shipping What documentation is retained for regulated products or international shipments? Legal and Statutory 8.5.2 ISO 9001 Customs forms, export declaration,
Requirements NAFTA/USMCA certificates
Shipping How is Toyota’s kanban-based sequencing or logistics requirements implemented? Customer-Specific 8.5.1 IATF 16949 Toyo Toyota kanban cards, line side delivery schedule,
Requirements ta packing standard review
Shipping How is Ford’s GQTS ASN, label, and shipping validation managed before truck Customer-Specific 8.5.2 IATF 16949 Ford GQTS label scan log, ASN audit report, Ford
departure? Requirements shipping checklist
Shipping How were past audit findings related to labeling or shipment accuracy resolved? Previous Audit 10.2.1 ISO 9001 Corrective action reports, verification logs, audit
Nonconformities closure checklists
Shipping What monitoring exists to prevent recurrence of shipping delays or packing issues? Previous Audit 10.2.1 ISO 9001 Shipment audit schedule, supervisor signoff
Nonconformities logs, preventive control updates
End