TABLE OF CONTENTS

Page

How to Use this Module.....................................................................................i

Introduction......................................................................................................ii
Technical Terms..............................................................................................iii

Learning Outcome 1: Identify the Parts and Functions of a Washing

Machine..........................................................................1
Learning Experience 1.1.........................................................................2
 Information Sheet 1.1.............................................................................3
 Self-Check 1.1........................................................................................5
 Self-Check Key 1.1.................................................................................6

Learning Outcome 2: Diagnose and troubleshoot Washing

Machine Defects...........................................................................7
..............................................................................................................
..............................................................................................................
..............................................................................................................
..................................................................... defects/faults found
..............................................................................................................
.........................................................................................................14
Learning Experience 1.1.........................................................................8
 Operation Sheet 2.1...............................................................................9
 Performance Test 2.1...........................................................................28
 Observation Check List 2.1...................................................................29
 Questioning Check List 2.1...................................................................31

Learning Outcome 3: Maintain and repair a washing machine......................32

Learning Experience 1.1.......................................................................33
 Information Sheet 3.1...........................................................................34
 Self-Check 3.1......................................................................................38
 Self-Check Key 3.1...............................................................................39
 Job Sheet 3.1........................................................................................40
 Information Sheet 3.1...........................................................................41
 Performance Test 3.1...........................................................................43
 Observation Checklist 3.1.....................................................................44
 Questioning Checklist 3.1.....................................................................46
 Evidence Checklist 3.1........................................................................47
 Acknowledgement................................................................................48
 HOW TO USE THIS MODULE

Welcome to the Module “Maintaining and Repairing a Washing

Machine”. This module contains training materials and activities for you
to complete.

The unit of competency “Maintain and Repair Electronically-

Controlled Domestic Appliances” contains the knowledge, skills and
desirable attitudes required for Consumer Electronics Servicing
required to obtain the National Certificate (NC) level II.

You are required to go through a series of learning activities in order to

complete each of the learning outcomes of the module. In each learning
outcome there are Information Sheets, Activity Sheets Operation
Sheet, and Student Write-Up. Do these activities on your own and
answer the Self-Check at the end of each learning activity.

If you have questions, don’t hesitate to ask your teacher for assistance.

Recognition of Prior Learning (RPL)

You have already some basic knowledge and skills covered in this module
because you have been working for some time; and already completed
training in this area.

If you can demonstrate competence to your teacher in a particular skill,

talk to him/her so you don’t have to undergo the same training again. If
you have a qualification or Certificate of Competency from previous
trainings show it to him/her. If the skills you acquired are consistent with
and relevant to this module, they become part of the evidence. You can
present these for RPL. If you are not sure about your competence skills,
discuss this with your teacher.

After completing this module, ask your teacher to assess your

competence. Result of your assessment will be recorded in your
competency profile. All the learning activities are designed for you to
complete at your own pace.

In this module, you will find the activities for you to complete and relevant
information sheets for each learning outcome. Each learning outcome may
have more than one learning activity.

This module is prepared to help you achieve the required competency, in

receiving and relaying information. This will be the source of information
that will enable you to acquire the knowledge and skills in Maintaining
i
and Repairing a Washing Machine independently at your own pace
with minimum supervision from your teacher.

ii
Program/Course: CONSUMER ELECTRONIC SERVICING NC II

Unit of MAINTAIN AND REPAIR ELECTRONICALLY-

Competency: CONTROLLED DOMESTIC APPLIANCES

Module Title: MAINTAINING AND REPAIRING A WASHING

MACHINE

INTRODUCTION:

This module contains information and suggested learning activities on

Maintaining and Repairing a Washing Machine. It covers the knowledge,
skills and attitudes required in maintaining and repairing washing
machine.

Completion of this module will help you better understand the succeeding
module on maintaining and repairing electronically-controlled domestic
appliances.

This module consists of three (3) learning outcomes. Each learning

outcome contains learning activities supported by instructional sheets.
Before you perform the instructions, read the information sheets and
answer the self-check and activities provided to ascertain to yourself and
your teacher that you have acquired the knowledge necessary to perform
the skill portion of the particular learning outcome.

Upon completing this module, report to your teacher for assessment to

check your achievement of knowledge and skills required in this module. If
you pass the assessment, you will be given a certificate of completion.

SUMMARY OF LEARNING OUTCOMES:

Upon completion of the module, you should be able to:

LO1. identify the parts and functions of a washing machine;

LO2. diagnose and troubleshoot washing machine defects; and
LO3. maintain and repair a washing machine.

iii
 TECHNICAL TERMS

AC Motor. It converts AC electrical energy into mechanical energy,

producing a
mechanical rotary action that performs some type of work.

Antistatic. It is a container which resists generation of triboelectric charge

(frictionally generated) as the device is inserted into, removed
from, or
allowed to slide around in it.

Bushing. It is a sleeve protecting a conductor where it passes through a hole

in
motor.

Capacitor. It is a device used to boost the voltage to a motor. Running

capacitors are used in the starting winding to increase the running
torque of the motor. Starting capacitors are used in the starting
winding to increase the starting torque of the motor.

Capacitor for Start Motor. It is a low reactance non-polar electrolytic

capacitor
connected in series with the start winding.

Motor. It is a rotating electric machine which changes applied electrical

energy or power into mechanical output energy or power.

Rotor. A part of an electric motor that turns or rotates.

Run Winding. The winding in an electric motor that provides the power for
turning the rotor during operation. It has the larger wire of the
two windings. The main winding of the motor with comparatively
low resistance and high inductance.

Resistor. It is a component made of material that opposes the flow of current

and therefore has some value of resistance.

Rotary Switch. It is an electromechanical device that has a rotating shaft

connected to one terminal capable of making, breaking a
connection to one or more other terminals.

Shaft. It is a part of a rotor that carries other rotating members and that is
supported by bearings in which it can rotate.

Start Winding. It is an auxiliary winding of the motor with comparatively

high
resistance and lower inductance.
iv
Stator. It is a stationary part of the motor which the field windings are
placed.

System Control Microprocessor. It is an integrated circuit that can

recognizes and responds to commands from the operator by
monitoring the DC voltages at the output terminals.

Schematic Diagram. It is an illustration of an electrical or electronic circuit

with the components represented by their symbol.

Short Circuit. It is also called a short. A low resistance connection between

two
points in a circuit typically causing excessive current.

Solder. It is a metallic alloy used to join two metal surfaces.

Soldering. It is a process of joining two metallic surfaces to make an

electrical contact by melting solder (tin and lead) across them.

Substrate. It is a mechanical insulating support upon which a device is

fabricated.

Switch. It is an electrical device having two states, ON (closed) or OFF

(open).

Test. It is a sequence of operations intended to verify the correct operation or

malfunctioning of a piece of equipment or system.

Thermal cut out. It is an over current device that contains a heater element
in
addition to and affecting a renewable fusible member which
opens the circuit. It is not designed to interrupt short circuit currents.

Transformer. It is an inductor with two or more windings.

Troubleshooting. It is a systematic approach to locate the cause of a fault in

an
electronic circuit or system.

Winding. It is an assembly of coils designed to act in consort to produce a

magnetic flux field or to link a flux field.

v
 Program/Course CONSUMER ELECTRONIC SERVICING NC II

Unit of MAINTAIN AND REPAIR ELECTRONICALLY-

Competency CONTROLLED DOMESTIC APPLIANCES

Module Title MAINTAINING AND REPAIRING A WASHING

MACHINE

Learning Outcome 1:
Identify the parts and functions of a washing machine.

Assessment Criteria:

1. The parts and their functions are identified based on the

manufacturer’s service manual.
2. The parts are handled in accordance with the manufacturer’s
service manual.

REFERENCES AND FURTHER READING

1. Goldberg, Joel. Troubleshooting Electronic Devices; Delmar Publishers,

Inc:1994.
2. Mukay, Masaaki, Kobayashi, Ryozzo. TV Troubleshooting Manual.
Pictorial Printers, Ltd: 1988.
3. Perozzo, James. Practical Electronics Troubleshooting: Delmar
Publishers, Inc: 1992.
4. Ronan, David T. Practical VCR Repair; Delmar Publishers, Inc: 1995.
5. www.google.com
6. www.yahoo.com

1
 LEARNING EXPERIENCE / ACTIVITIES

Learning Outcome 1
Identify the functions of the parts of a washing machine.
Learning Activities Special Instructions
 Read the Information Sheet You can ask the assistance of
No. 1.1 on operation of a your teacher to show you and
washing machine, parts explain further the topic you
and its functions. don’t understand.

 Do the Self-Check No. 1.1

to check your knowledge Try to answer Self-Check
on the operation of a without looking at the
washing machine, parts Information Sheet.
and its functions.

 Compare your answers to

the Answer Key.

 If you were not able to

answer all the questions, go
over again the Information
Sheet.

 If you have answered all

the questions, you can
proceed to the next
learning outcome.

2
 INFORMATION SHEET 1.1
 OPERATION OF A WASHING MACHINE

Washing Machine . It is a domestic appliance that washes clothes and linens.

It is a power driven machine with an AC motors connected to the 60 Hz power
source so that the electrical energy can be converted into mechanical energy
in order to facilitate an act of washing rinsing and spinning. It also includes
wash and spin timers for automatic operations.

 PARTS OF WASHING MACHINE AND ITS FUNCTIONS

TOP COVER WATER

SUPPLY
HOSE

PROGRAM
AC CORD
SELECTION
CONTROL

PULSATOR DRUM

SIDE COVER TUB

DRAIN HOSE

Function of its Parts:

Top Cover is used to cover the tub.
Pulsator is a rotating part inside the tub and responsible in making the
water spin.
Drain Hose serves as a passage way out.
Side Cover Tub is the main housing of the unit.
Drum serves as a washing tub.
Water Supply Hose serves as an inlet of water.

Block Diagram of Electronically-Controlled Washing Machine

3
 Power Controller. It is a circuit that controls the amount of power
supplied to the motor.
Sensor. It is the input receiver that detects input signal coming from
forward and reverse motor. It detects any abnormality of the operation
for automatic shut off.
Program Selection Control. It is a push button switch that controls the
operation of the washing machine. This circuit has a timing sequence
for low, medium or high.
Comparator. It is a processing circuit that accepts the input signal
coming
from sensor, program selection control. This circuit provides the
triggering voltage to the power controller.
Forward/Reverse Motor. A rotating electric machine which changes
applied electrical energy or power into mechanical output energy or
power.
Buzzer. It is a device used to generate sound, once the program
operation
is completed or problem occurred.
Input Command. It is a setting period of the user.
AC Plug. It is a connector intended for connecting to the main source of
220V

4
 SELF-CHECK 1.1
A. Direction: Label the different blocks that resemble an electronically-
controlled washing machine. Write your answer in another sheet of
paper. Do not write anything in this module.

B.

Direction: Define the following words below. Write your answer on a sheet of
paper. Do not write anything in this module.

1. Pulsator - _______________________________________________________________
2. Drain Hose - ____________________________________________________________
3. Buzzer - ________________________________________________________________
4. Program Selection Control - _____________________________________________
5. Power Control - _________________________________________________________

5
 ANSWER KEY TO SELF-CHECK 1.1

A. Label the different blocks.

1. AC Plug
2. Buzzer
3. Forward/Reverse Motor
4. Input Command
5. Comparator

B. Define the following words.

1. Pulsator. It is a rotating part inside the tub. Responsible in making the

water spin.
2. Drain Hose. It serves as a passage way out.
3. Buzzer. It is a device used to generate sound once the program
operation
is completed or problem occurred.
4. Program Selection Control. It is a push button switch that controls the
operation of the washing machine. This circuit has a low, medium or
high timing sequence.
5. Power Control. It is a circuit that controls the amount of power supplied
to the motor.

6
Program / Course CONSUMER ELECTRONIC SERVICING NCII

Unit of Competency MAINTAIN AND REPAIR ELECTRONICALLY

- CONTROLLED DOMESTIC APPLIANCES
Module Title MAINTAINING AND REPAIRING A WASHING
MACHINE

LO 2: Diagnose/troubleshoot washing machine.

ASSESSMENT CRITERIA:

1. Pre-testing procedure is observed in accordance with the

manufacturer’s instructions.
2. System defects/fault symptoms are identified using the appropriate
tools and equipment and in accordance with the safety procedures.

3. Identified defects and faults are explained to the responsible person

(the teacher) in accordance with the enterprise or company policy
and procedures.
4. Results of diagnosis and testing are documented accurately and
completely with the specified time frame.
5. Customers (assessors/teachers) are advised/ informed regarding the
status and serviceability of the unit as per procedure.

CONTENTS:

 Procedure and Techniques in Pre-Testing a Washing Machine

 Troubleshooting Procedure
 Tools for Testing
 Possible Faults and Corresponding Remedies

REFERENCES AND FURTHER READING

7. Goldberg, Joel. Troubleshooting Electronic Devices; Delmar Publishers,

Inc:1994.
8. Mukay, Masaaki, Kobayashi, Ryozzo. TV Troubleshooting Manual.
Pictorial Printers, Ltd: 1988.
9. Perozzo, James. Practical Electronics Troubleshooting: Delmar
Publishers, Inc: 1992.
10.Ronan, David T. Practical VCR Repair; Delmar Publishers, Inc

7
 LEARNING EXPERIENCE / ACTIVITIES

Learning Outcome 2
Diagnose a washing machine and troubleshoot
defects / faults found.
Learning Activities Special Instruction
 Perform Operation Sheet No.  You can ask the assistance of
2.1 on procedure and your teacher to show you and
technique in pre-testing and explain further the topic you
troubleshooting a washing don’t understand.
machine.

 Do Performance Test to test  Try to perform the

your skills on procedure and Performance Test within the
technique in pre-testing and least possible time allotment.
troubleshooting a washing
machine.

 Refer your Performance

Output to the Observation
and Questioning Checklist.

 If you missed some of the

items in the Observation and
Questioning Checklist, go
over again the Operation
Sheet.

 If you did get all the items in

the Observation and
Questioning Checklist, you
could proceed to the next
learning outcome.

8
 OPERATION SHEET 2.1

 PROCEDURE AND TECHNIQUES IN PRE-TESTING AN

ELECTRONICALLY-CONTROLLED WASHING MACHINE:
1. Determine what the problem really is.
2. Be sure you understand how the washing machine operates.
3. Perform preliminary inspection to locate where the problem has
originated.
4. Perform closer inspection into the suspected parts or components.
5. Plan your approach to the repair problem.

 TROUBLESHOOTING PROCEDURE:

ELECTRICAL FAULTS
1. Washer is not energized.

Checks to be Result of the Possible Cause Remedy

made Check
Household
Power Supply
1. Check whether Poor contact. Defect on the Change the
connection electrical outlet. electrical outlet.
between the plug
and the electrical
outlet has poor Approximate No defect.
contact. voltage rating.

2. Measure No Voltage. Defects on the Fix the 60 Hz

voltage of the AC 60 Hz power supply
electrical. household line.
power supply.
Wiring of the
Washer

1. Measure the Less than 1 Ω No defect.

resistance ∞ Ω. Change the
between both end Open circuit of power supply
of the power the power cord.
supply cord with supply cord.
both the plug pins
short-circuited.
2. Check whether Male and Remove the
every connector female cause to give
in the bundle of connectors Poor strain and
connectors has a are separated. connection. reconnect them.
9
good connection

3. Check the Change the lead

resistance of ∞Ω wire.
every wire to find
out an open wire. Wire is opened.
Electrical
Component

1. Check the Less than 0.5 No defect Change the

resistance with Ω Poor contact. auto off switch.
power relay More than 1.0
switch turned on. Ω.

2. Check the 10~14 V No defect. Change the

secondary voltage OV. transformer.
of the Coil is open.
transformer.
∞ Ω and Remove causes
3. Measure the motor is hot. Testing Point to overload the
resistance to blown out. motor.
check whether
testing point of
the motor is
blown out. Open. Change the
Defect on the fuse.
4. Check whether fuse.
the fuse is open.
Controller

1. If there are no Over 120% Change the

defects as voltage than controller if all
mentioned above, rating check. the electrical
it is the controller parts have no
that is defective. defects.

2. If supply
voltage is 120%
higher than
rating, the
varistor in the
controller may be
broken. Check the
supply voltage.

10
2. Defects on Displaying Function.
Checks to be Result of Possible Cause Remedy
made Check
Main Voltage
1. Measure the Less than Low voltage. To explain that
main voltage at 85% of the it is caused by
the wall outlet. rating. low voltage in
electric supply
and to
recommend use
of a
transformer if
voltage has
been
2. Measure the The diameter of continuously
voltage at the Less than the lead wire is low.
extended outlet 85% of the smaller or many
where the washer rating. loads are To use a
is plugged in. If connected at transformer
the extended the same outlet. having enough
outlet is used and capacity.
voltage at the
electrical outlet is
normal in the
above, then the
extended outlet is
defective.
Transformer

1. Measure the Less than AC Defect on the Change the

secondary voltage 10V. transformer. controller.
of the
transformer.

Controller
Defect on the Change the
1. Defect on LED controller. controller.
2. Defect on LED
driving circuit
3. Defect on
micon
3. Reset during Operation.
Checks to be made Result of Possible Cause Remedy
Check

11
 Main Voltage
Explain that it is
1.Measure the Less than The main caused by a low
voltage of the 80% of the voltage is too voltage supply
outlet where the rating. low or size of a in the locality.
washer is plugged lead wire is too
into during wash small. Recommend the
and spin. use of regulated
power supply.
2. Reset symptom
happens at specific Explain that it is
time zone a problem of
repeatedly. electric supply
in the locality.

4. Water does not drain.

Checks to be Result of Possible Cause Remedy
made Check
Ball Pressure
Sensor

1. Is there a PE PE error Connector is Reconnect the

error on the displayed. taken off or lead connector or
display known as or the coil is change leads.
the means Ball open.
Pressure Sensor Change the Ball
Error? Pressure Sensor
if the coil is
2. Check Less than 26.2 Defect on the open.
frequency of the kHz. Ball Pressure
Ball Pressure Sensor. Change the
Sensor without pressure switch.
load if wash is
proceeding
without filling.
Controller

1. Defect on the Change the

controller is highly controller.
possible if inlet
valve and Ball
Pressure Sensor
have no defects in
the above.

12
5. Pulsator doesn’t rotate normally.
Checks to be Result of Possible Cause Remedy
made Check

Pulsator weakly
rotates

1. Check the Less than 85% Lower voltage. Explain the

voltage at the of rating. causes and
power outlet recommend
where the washer that a
is plugged into. transformer
Indicating Capacitor is should be used
2. Check the needle rises normal. if necessary.
capacitance of the and
capacitor. immediately
indicates ∞.

The needle is Lack of

stopped after capacitance of
it has been the capacitor. Change the
raised. capacitor.
Capacitor is
The needle fully discharged. Change the
doesn’t move. capacitor.
6. Drain error happens while water drains normally.
Checks to be Result of Possible Cause Remedy
made Check
Ball Pressure
Sensor

1. Check the Less than 26.3 Defect on the Change the Ball
generation kHz. ball pressure Pressure
frequency of the sensor. Sensor.
Ball Pressure
Sensor without 26.3~27.1 Defect of the
water. kHz. controller. Change the
controller.
7. Spin extraction is not proceeded.
Checks to be Result of Possible Cause Remedy
made Check
Motor
13
 Change the
1. The wash There is a Defect on the capacitor after
motor does not motor working capacitor or checking the
spin during spin sound. mechanically defect of
extraction. locked. capacitor.

a. Check if there Check whether

is motor working the washing tub
sound. is blocked if the
motor rotates
after removing
the V-belt.

Check if the
motor is locked
when it does
2. If there is no not rotate even
motor – working though the V-
sound. belt is removed.

a. Check the Defect on the Change the Ball

frequency of the Less than 26.3 Ball Pressure Pressure
Ball Pressure kHz . Sensor. Sensor.
Sensor under no
load condition.

b. Place the Misuse of the

magnetic in Lid-B. The lid is machine. Explain that the
open. lid is close
during
operation.
Defect of
magnetic in Change the Lid-
lid-B. B.
c. Check the Coil is open.
resistance of the Change the Ball
motor. Contact Pressure
defect of the Sensor.
Ball Pressure
Sensor Change the
∞ Ω. motor.
Drain
Motor/Clutch

1. In case the
motor rotates but
the inner tub does
not rotate.

14
 a. Check the ∞Ω Coil is open. Change the
resistance of the Resistance is drain motor.
drain motor if the normal. Defect on the
drain motor does connection part Change the
not work. or defect on the controller after
controller. checking
connection
parts.

8. Spinning is going on even though the lid is open.

Checks to be Result of Possible Cause Remedy
made Check
Ball Pressure
Sensor
Read S/W is Keep magnet
1. The magnetic is Yes short by away from the
placed on the magnetic on the washer.
wash. washer.

No Read Switch. Change the

controller.

9. Spin basket does not reach to full speed (normal rpm).

Checks to be Result of Possible Cause Remedy

made Check
Main Voltage
Explain the
1. Check voltage Less than 85% Too low voltage. cause and
at the power of rating. recommend
outlet where the using a
washer is plugged transformer if
into. necessary.

Starting
Capacitor

1. Check the Insufficient Defect on the Change the

capacitance of the capacitance of capacitor. capacitor.
starting capacitor. the capacitor.
10. Power is not automatically turned off.
Checks to be Result of Possible Cause Remedy
made Check
Auto Off Switch

1. Check whether There is Remove it.

there is something
15
 something that press on it.
pushes on the
power button.

11. Power automatically turns on and off during operation.

Checks to be Result of Possible Cause Remedy

made Check
Main Voltage

1. It is mostly Defect on the Explain the

caused by noise main power cause.
from main source source.
of power.
Auto Off switch
or Controller

1. Check whether Automatically Mechanical Change the

power is turned off. defect on the auto off switch.
automatically auto off switch.
turned off when
turning on the
auto off switch
after unplugging
the power cord
from the outlet.
Change the
2. It would be a controller.
defect of the
controller if the
power is
automatically
turned off
immediately
when turning on
the power switch
even though
there is no defect
in the auto off
switch.

MECHANICAL FAULTS
1. Water doesn’t come into the wash tub.
Checks to be Result of Possible Cause Remedy
made Check
Inlet Valve

16
 1. If water doesn’t
come through the
inlet valve works,
electric sound
occurs.

a. Check whether Water main is Main is cut. Explain.

water main is cut. cut.

b. Check whether Doesn’t turn Misuse. Turn on the tap.

tubs are turned on.
on.
Wrong Correct their
c. Hot and cold Connected installation. locations and
tubs are oppositely. turn on the tap.
oppositely
connected. Misuse. Explain how to
use the
d. If there are no machine
problems as Selected properly.
mentioned, check oppositely. Uncleaned.
the inlet valve
filters after Clean them by a
disconnecting the Filter is Defect on the brush and
water supply blocked by inlet valve. explain to clean
hose. foreign them regularly.
substance .
f. If there are no
problems as Change the inlet
mentioned, a valve.
diaphragm hole in
the valve is
blocked by
foreign substance
or the plunger in
it is locked.

2. Water fills continuously or intermittently.

Checks to be made Result of Possible Cause Remedy
Check
Wrong
Installation/Leaka
ge
Drain hose is Wrong The drain hose
1.Check whether the not in its Installation. should be
drain hose is laying proper hanged on the
down on the floor. position. stand-pipe or
17
 the tub.
2. Check where is Defect on the
the leak. Water leaks. part. Change the
part.
Repair it.
Ball Pressure
Sensor
It doesn’t Water pressure Check the tube
1. Check the pulsator rotate. is not sensed. of the Ball
if it is rotating when Pressure
water is filled Sensor. Repair
continuously. it.

Air hole is Repair the

2. If there is no Blocked. blocked. blocked hole.
defect in the Ball
Pressure Sensor,
check whether the
air hole of the outer
tub is blocked.

Inlet Valve
Defect on the Change the inlet
1. The water fills Water fills. inlet valve. valve.
even though it is not
energized.
3. Pulsator doesn’t rotate normally.
Checks to be made Result of Possible Cause Remedy
Check
Pulsator rotates
at one direction

1. The Pulsator Clockwise Unusual Turn the power

rotates normally at rotation is operation. off and on again
the beginning of locked. until that
wash cycle, but symptoms
does not rotate at disappear.
clockwise direction
(locked) after some
wash cycles
though there is
motor-working
sound.

2. In the case that

the pulsator
doesn’t rotate
either clockwise or
18
counter-clockwise
from the beginning
of wash cycle.

a. Check the Defect on the Change the

resistance of the Resistance is controller or controller if
wash motor. If normal. poor contact of there are no
there is no motor connectors of contact defects
working sound. motor leads. in the leads of
the motor.

V-belt is Loose belt. Adjust belt

b. Check the belt loose. tension by
tension whether changing motor
clutch rotates fixing location.
normally. Clutch is Defect on the Change the belt
locked. clutch. if it is
impossible to
adjust the belt
tension.

Change the
clutch if the
clutch pulley is
locked.

Adjust belt
tension or
change the belt
3. The pulsator if it is
doesn’t rotate at impossible to
both directions. adjust.
Loose belt. .
a. Check whether Motor rotates Remove the
the motor rotates at both cause of
both direction directions. locking the
when it’s pulsator.
energized .
The pulsator is Change the
locked. clutch.

Change the
Defect on the motor if the
clutch. motor is locked
when having its
Defect on the shaft rotated by
Motor doesn’t capacitor (check hand.
rotate at both the capacitor’s
19
 directions. capacitance). Change the
capacitor if
there is no
contact defect
Defect on the in the
motor. capacitor’s
lead.

Change the
motor.

2. Check Motor coil is Remove the

resistance of the ∞Ω open. causes.
motor if there is no
motor-working Defect on the
sound. Normal leads.
resistance.
4. Water does not drain.
Checks to be Result of Possible Cause Remedy
made Check
Drain Pump

1. Check if the There is a Drain pump is Disassemble the

drain pump is pump working blocked by drain pump cap
working soundly. sound. foreign objects. and remove the
foreign objects
in the pump
casing.
2. Check the
resistance Its coil is open. Change the
between ∞Ω drain pump.
terminals if there
is no working
sound at the drain
pump.

3. Check Defect on Defect on Repair defective

connection parts connection connection part. connection.
of the leads if part.
there is no
working sound Connection Defect on the Change the
and its resistance part has no controller. controller.
is normal. defects.
Drain Hose

1. Check whether Kinked. Defect on the Reinstall.

the drain hose is installation.
put in a narrow
20
space and kinked.
2. Check whether Bent . Defect on the Change the
the internal drain drain rubber drain rubber
rubber assembly assembly. assembly.
is bent (for non-
pump model).
3. Check whether Submerged or Defect on Reinstall .
the end of the higher than installation.
drain hose is required.
submerged into
water or higher
than required (for
non-pump model).
Remove the
4. Check whether Blocked. Blocked hose. objects and
the drain hose is reinstall so that
blocked by it will not be
foreign objects. It kinked.
may happen in
case that the
hose is a little
kinked.
PV Case
(for non-pump
model only)

1. Check whether Blocked. Separate the

the PV assembly drain motor
is blocked by from the PV
foreign objects. link;
disassemble PV
cover; and
remove the
foreign objects
within the PV
case.

Check the
washer works
normally after
repair and
reassemble
them.

Drain Motor (for

non- pump
model only)

21
 1. Check the ∞ Ω Drain motor coil Change the
resistance of the is open. drain motor.
drain motor if it
cannot pull the PV Check the
link. washer if it
works normally
after
reassembling.

Resistance is Contact defect Change the

normal. in connection controller if
parts or defect there is no
of the controller defects in the
. connection
parts.
5. Water drains though it is not yet the time of draining.
Checks to be Result of Possible Cause Remedy
made Check
Drain Motor
(for non-pump
model only)

1. Check whether Blocked. Defect on the Change the

the drain motor is drain motor. drain motor.
normally returned
after turning
power off. It is
considered
normal if the lever
of the drain motor
is fully pulled out
by the PV spring.
PV Case

1. If water drains Blocked. Remove the

though the drain objects from the
motor is normally PV assembly.
returned, check
whether PV Bellows are Defect on PV Change the PV
assembly is deformed. Bellows. bellows. The
blocked by bellows may
foreign objects or swell up if it
the bellows in the contact
PV assembly is petroleum or
deformed. petrochemical
22
 substance
because it is
made of rubber.
Controller

1. Check whether Works. Defect on the Change the

the drain motor or controller (Triac controller.
the drain part defect).
works
immediately after
power is turned
on.
6. Spin extraction is not proceeded.
Checks to be Result of Possible Cause Remedy
made Check
Drain
Motor/Clutch

1. In case motor
rotates but the
inner tub doesn’t
rotate:

a. Check ∞ Ω Coil is open. Change the

resistance of the drain motor.
drain motor if the
drain motor does
not work.
Resistance is Defect on Change the
normal. connection part controller after
or defect of the checking
controller. connection
parts.
b. Check gaps The clearance Assembling
between PV link is less than defect onthe Reassemble the
and the break 2.0 mm or drain motor or drain motor or
lever if the inner more than 3.5 the clutch the clutch to
tub does not mm. keep the
rotate while the clearance.
drain motor
works. The gap is Defect on the
normal (2.0- clutch. Change the
3.5 mm). clutch.

7. Spin basket doesn’t reach to full speed (normal rpm).

23
 Checks to be Result of Possible Cause Remedy
made Check
Clutch
Assembling

1. Check the The clearance Adjust the PV

clearance is less than lever bolt and
between the PV 2.0 mm or paint it red.
link and the break more than 3.5
lever and mm. Reassemble the
clearance drain motor or
between the the clutch.
clutch lever and
the adjustment Bolt clearance Defect on the
bolt. is out of clutch. Adjust the bolt
range. clearance.
Blocked by
foreign objects

1. Check whether Remove the

the PV assembly, foreign objects.
the drain pump
and drain hose
are blocked by
foreign objects
that makes water
splashing noise in
the tub.
8. Vibration, Noise or Unbalance Error happens during spin.
Checks to be Result of Possible Cause Remedy
made Check
Using
conditions such
as installation
etc.
Not leveled. Defect on Level the
1. Check whether installation. washer.
the washer is
leveled check
clearance without
tub and out case
the left gap is the
same as the right
and the rear gap
is 1.5~2 time
bigger than the
front gap between
the cabinet and
24
 the wash bowl,
when it is leveled.

Laundry is
2. Check whether unbalanced. Explain that it is
the laundry in the not out of order
wash bowl is out and it may
of balance that happen when
can cause severe big and long
vibration and laundry is
noise. Defect on the washed.
The pulsator clutch.
3. Check whether rotates Change the
the pulsator initially then clutch spring-B
doesn’t rotate the inner tub or the clutch
during spin rotates. assembly.
Damper

1. Check whether Hit. Defect of the Change damper

the outer tub damper simultaneously.
cover hits the top In assembling,
cover without check the
load during spin. position of the
damper
assembly.

 Possible faults and corresponding remedies.

TROUBLESHOOTING GUIDE (ELECTRONICALLY CONTROLLED)
SYSTEM
SYMPTOM/
DEFECTS/ POSSIBLE CAUSE REMEDY
PROBLEM
FAULTS
Water Water level Water faucet is Open the water
supply and does not rise to closed. faucet.
inlet valve. the set level in Water supply is
40 minutes. interrupted Wait until water
supply is
Wash and rinse Inlet V/V is clogged resumed.
LED blink. with dirts.
Connector has bad Clean or replace
contact to the inlet filter.
valve.
Yellow (YL) 2 pin Correct the
connector has bad connector
contact to the contact.
P.W.B.ASM.
Same as above.
Drainage. Water is not Is the drain hose Hung up drain
completely located properly? hose at
25
 drained in ten 0.9~1.3m high.
minutes. Drain hose is not (For pump)
lowered.
Put the hose
Rinse and spin Drain hose is lower.
LED blink. folded or clogged (For: Non-pump)
due to freeze or
dirts. Unclog the drain
Bad Drain Motor hose.
part or GRAY(GY) 2
pin connector to Replace drain
the P.W.B ASM has motor or correct
bad connection. the connector
contact.
Unbalanced. Laundry is Laundry in the Try to fill laundry
unbalanced INNER TUB is filled uniformly in the
during spin. unevenly. inner tub.
Water tank is tilted.
Wash, Rinse Connector or Ball Adjust the leg.
and Spin LED pressure sensor is
blink. disconnected or Check B.P
badly touched. SENSOR
CONNECTOR or
replace B.P
sensor.
Over In a second QC Check INLET valve. Make adjustment if
flooding Mode the inlet valve is
error. following defective.
message is
displayed.

All of process
LED blink.
Door open. LID is opened Lid is opened Close the lid.
in the course of during intermittent
intermittent spin or normal
spin, normal spin.
spin or Lid is opened while Close the lid.
processing processing
reservation. reservation.
Is placed magnetic Change
Wash and spin in Lid-B. the Lid-B.
LED blink.

Signal is
continuously
ringing.
Ball Ball pressure Connect the BALL Correct the
pressure sensor is off. PRESSURE .SENSO connector
26
sensor. R or BLUE (BL) 3 contact.
All water level pin connector to
LED blink. P.W.B ASM has bad
connection.
PRESSURE S/W is
bad. In the initial
state of QC TEST Replace ball
MODE, the number pressure sensor.
of the DISPLAY is
less than 63 or
more than 70.

Auto off. Auto off relay S/W BLUE(BL) 1pin Correct the
is out of order. connector to P.W.B connector contact.
ASM has bad
connection. Change auto off
switch ASM.

TROUBLESHOOTING GUIDE (MECHANICALLY CONTROLLED)

PROBLEM POSSIBLE CAUSE REMEDY

Power failure or plug

Insert the plug well.
dropped off.
Pulsator
V-belt dropped off. Put on the V-belt properly.
Ceased
Pulley loosened. Tighten the pulley screw.
Running.
Foreign matter jammed
Take it away.
pulsator.
Friction between pulsator Adjust the gap between
Abnormal and wash tub. them.
Pulsator is jammed by
Noise and Take it away.
foreign matter.
Vibration. Over tightened V-belt. Adjust properly.
Adjust properly or replace it
Pulsator Stackened V-belt .
with a new one.
Runs at
Low speed. Motor fixing screws Tighten V-belt and the
loosened. screws.

PERFORMANCE TEST 2.1

27
Direction: Given a set of hand tools, multi-tester and defective washing
machine with manufacturer’s service manual perform the
procedure and techniques in pre-testing and troubleshooting a
washing machine. Provide a work report/write-up after completing
the task. Write your answer on a separate sheet of paper.

STUDENT WRITE-UP A
Common Symptoms / Defects of a Washing Machine

Student : _________________________________ Date: ________________________

Year & Section: _________________________ Teacher: _______________________

UNIT BRAND : _________________________ Unit Model: ______________________

Owner: ______________________ Address: _________________________________

1. PROBLEM/S & SYMPTOM/S :

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________

STUDENT WRITE UP B
Diagnosing Faults in ECEF

Student : _________________________________ Date: ________________________

Year & Section: _________________________ Teacher: _______________________

UNIT BRAND : _________________________ Unit Model: ______________________

Owner: ______________________ Address: _________________________________

2. POSSIBLE CAUSE/S:

______________________________________________________________________________

______________________________________________________________________________

Teacher’s Initial: ___________

OBSERVATION CHECKLIST FOR PERFORMANCE TEST 2.1

28
Student’s name:
Teacher’s name:
Assessment Center
Competency standards
Unit of competency:
Instructions for the Teacher:
1. Observe the Student [insert description of activity being observed]
2. Describe the assessment activity and the date on which it was
undertaken.
3. Place a tick in the box to show that the student completed each aspect
of the activity to the standard expected in the enterprise.
4. Complete the feedback sections of the form
Date of observation
Description of assessment activity
Location of assessment activity
The Student’s report can… If yes, tick the
box
 determine what is the real problem.
 obtain a description of the problem and how
long it has been going on.
 trace out how long the washing machine is
being operated.
 inquire whether the washing machine has been
in this condition.
 make follow-up on how the washing machine is
supposed to operate.
 perform preliminary inspection to locate where
the problem originated.
 perform closer inspection into the suspected
parts or components.
 look for burned and broken components.
 inspect for loose connections or broken wires.

 plan an approach to the repair problem.

 use appropriate tools and equipment in

performing troubleshooting.
 trace out the different symptoms/problems of a
washing machine.
 verify the system defects or faults of a washing
machine.

29
  pinpoint accurately the defective component or
part on a washing machine.
 perform correctly the pre-testing
troubleshooting procedures.
 document the results of diagnosis and testing a
washing machine.
Did the student’s overall performance meet the
Yes No
standard?
Feedback to student:
Teacher signature: Date:

30
 QUESTIONING CHECKLIST FOR PERFORMANCE TEST 2.1
Student’s name:
Teacher’s name:
Assessment Center
Competency
standards
Unit of competency:
Instructions for the Teacher:
1. Observe the Student [insert description of activity being observed]
2. Describe the assessment activity and the date on which it was undertaken.
3. Place a tick in the box to show that the Student completed each aspect of the activity
to the standard expected in the enterprise.
4. Ask the Student a selection of questions from the attached list to confirm his/her
underpinning knowledge
5. Place a tick in the box to show that the Student answered the questions correctly.
6. Complete the feedback sections of the form
Date of observation
Description of assessment activity
Location of assessment activity
The Student’s report will answer the following questions… If yes, tick
the box
 What precautions must you take in performing pre-
testing procedure in a washing machine?
 How would you determine the defective parts for an
intermittent operation problem?
 Why do you need to ask questions to the
owner/operator of the washing machine in performing
pre-testing?
 Why do you need to use sense of smell and sight in
performing pre-testing?
 Why is it you need to operate a washing machine in
performing pre-testing?
 What would you do in the event that you are not
familiar with the model of the washing machine?
 What should you do if you found out that someone
modified the circuit of the washing machine?
 Why is it necessary to conduct closer inspection to
suspected part / parts of the washing machine?
Did the Student’s overall performance meet the
Yes No
standard?
Feedback to Student:
Teacher signature: Date:

31
 Program/Course: CONSUMER ELECTRONIC SERVICING NC II

Unit of MAINTAIN AND REPAIR ELECTRONICALLY-

Competency: CONTROLLED DOMESTIC APPLIANCES

Module Title: MAINTAINING AND REPAIRING A WASHING

MACHINE

LO3: Maintain and repair a washing machine.

ASSESSMENT CRITERIA:

1.Personal Protective Equipment is used in accordance with the

Occupational Health and Safety Practices.
2.Electro-Static Discharge (ESD) protection procedures are followed.
3.Defective parts/components are replaced with equivalent ratings and
repaired in accordance with the current industry standards.
4.Control settings/adjustments are performed in conformity with the
service manual specifications
5. Repair activity is performed within the required time frame.
6. Cleaning of unit is performed in accordance with standard procedure.

32
 LEARNING EXPERIENCE / ACTIVITIES

Learning Outcome 3
Maintain and repair a washing machine.
Learning Activities Special Instructions
 Read the Information Sheet  You can ask the assistance of
3.1 on personal protective your teacher to show you
equipment and electrostatic and explain further the topic
discharge protection you don’t understand.
procedure.

 Do the Self-Check 3.1 to test

your knowledge on personal
protective equipment and  Try to answer the Self-Check
electro-static discharge without looking at the
protection procedure. Information Sheet.

 Compare your answers to

the Answer Key.

 If you were not able to

answer all the questions, go
over again the Information
Sheet.
 If you have answered all the
questions, perform Job Sheet
No. 3.1 on maintain and
repair a washing machine.

 Do the Performance Test No.

3.1 on maintain and repair a
washing machine.

 Refer your performance

output to the Observation
and Questioning Checklist.

 If you missed some of the

items in the Observation and
Questioning Checklist, go
over again the Operation
Sheet.

 If you did get all the items in

the Observation and
Questioning Checklist, you
33
 can proceed to the next
module.

INFORMATION SHEET 3.1

 PERSONAL PROTECTIVE EQUIPMENT:

It is the employer’s responsibility to provide protective clothing and

equipment. Work clothes and specially designed protective clothing are
designed for your protection. Wear the correct clothing and equipment to
protect yourself from possible serious injury. Do not interfere with or misuse
any item provided by your employer
for health and safety.

Wear plain, tough clothes

that are closefitting and keep
them buttoned up. Loose
sleeves, unbuttoned or torn
shirts or sweaters, ties or
loose belts can easily be
caught in revolving
machinery. Your work clothes
should be cleaned regularly.
Wear cuff less trousers.
Trouser cuffs may cause you
to trip or they may catch
sparks or harmful substances.

Wear suitable footwear

and keep it in good repair.
Wear safety shoes or boots
with insulated sole for
electrical work. Good
uppers protect against
burning from hot turning,
drops of molten metal, etc.
safety shoes and boots
have reinforced toecaps to protect against heavy falling objects.
Keep long hair under a tight fitting cap or net, as required by
regulations.
It is your employer’s duty to ensure that machineries have guards to protect
employees who work closely to machine. Even, so, if your hair is long, it
could be easily caught in machinery, such as a frilling machine. Many people
have been scalped in this type of accident. Do not wear rings or wrist
watches on the job. Because such item can be caught on moving machinery.
It is extremely dangerous to wear them in certain types of work. You could
lose fingers. Do not wear earrings, neck chains, pendants and bracelets. All
items or personal jewelry worn at work have the potential to cause an
accident or aggravate an injury sustained in an accident. Wear personal
34
protective equipment suited to the work to be done. Learn the purpose of
each item in the wide range of protective devices available.

35
A. HOW IS ESD GENERATED

Static charge is a form of electricity at rest. It can be generated by

simple friction, that is, rubbing two objects together.
A simple method of generating a static charge is to rub a plastic ballpen
case on a nylon cloth. Once generated, the static electricity will remain on the
ballpen for as long as it is not placed on any other charged materials.
If ever the ballpen comes in contact with another object, the static
electricity can move to or from the ballpen to equalize the charge between
the two objects. The transfer of static electricity from any of the two objects is
called electro-static discharge.
One inexhaustible source of electrons that can supply or accept them
without any effect is the earth. Whatever charged object brought into it is
immediately discharged.
This simple illustration does not necessarily mean that static electricity
can be generated intentionally. The truth is that static electricity can be
generated in a multitude of possible ways.
Rubbing of hands or arms on a table can result to the generation of up
to about 3000 volts of static electricity.
Sliding of the IC pins in a plastic box can result to the generation of up
to 12000 volts of static electricity.
A person walking across a vinyl floor can generate about 13,000 volts of
static electricity.
The amount of static electricity varies with the environment and it
depends primarily on the prevailing relative humidity. The moisture in the air
offers a readily present conductive path to ground fro static electricity and
hence avoiding any static build-up.

B. ESD WRIST STRAPS

ESD wrist straps are also called conductive wrist straps or bands. They
are usually made of elastic cloth but contain conductive strands that touch
your skin and so bleed off any static electricity on your body. Some straps are
made of conductive rubber. The wire attached to the strap contains a large
value resistor, usually one mega-ohm (1,000,000 ohms) that allows any
charge on your body to be slowly transferred to a washing machine ground
point. This build in resistor also limits the amount of current to a safe level in
case the other end of the wire touches a power supply voltage.
Some ESD kits also contain a conductive pad on which you can place
components, like circuit boards and ICs, when they’re out of the switch box of
an washing machine. Often there’s an additional clip on the wire leading from
the wrist strap that you can attach to this conductive pad, so that any charge
on the pad will also flow to the washing machine ground point.

36
C. ELECTRO-STATIC DISCHARGE (ESD) PROTECTION PROCEDURE

1. Purchase an antistatic kit from a computer or electronics supply store.

Kits vary, but the main component is an ESD wrist strap with a wire
several feet long having an alligator clip at the other end.
2. So to start off when troubleshooting washing machine, get an ESD wrist
strap and wear it wherever you go under the covers or handle ICs and
circuit boards.
3. Put the adjustable strap around your wrist (usually the left wrist if
you’re right handed). Wearing an ESD wrist strap connected to frame or
chassis ground drains static charges off your body, preventing
damaging ESD.
4. Attach the clip at the end of the wire to an electrical ground connection
or metal framework of the washing machine.
5. If you work on a washing machine without a conductive wrist strap,
touch an electrical appliance such as a lamp or the screw in a wall
outlet cover plate, before touching the PCB circuit. An electrostatic
discharge of just a few hundred volts is too small to feel in most cases,
but can be usually deadly to ESD sensitive devices.
6. When you are working with a switch box of a washing machine, touch a
ground point, like the metal extension pole, before touching anything
else. This should ground out any static charge on your body. Also, avoid
wearing clothes that easily produce a static charge, such as, knits and
wools and limit your movements as much as possible, especially on
carpets, while working on electronic circuits of a washing machine.

37
 SELF – CHECK 3.1

I. Direction: Identify the different personal protective equipment as

illustrated. Write your answer in another sheet of paper.

II. Direction: Write True if the statement is correct or False if it is wrong.

Write your answer in another sheet of paper.

1. Static charge is a form of electricity at rest.

2. ESD wrist straps are also called conductive wrist straps or bands.
3. When working with the electronic system control of a washing machine, it
is a safety practice to touch a round point like the metal extension pole
before touching anything else.
4. An electrostatic discharge of just a few hundred volts is too small to fill in
but can be usually deadly to ESD sensitive devices.

38
5. An ESD wrist strap is connected to the frame or chassis ground which
drains static charges off your body preventing damaging ESD-sensitive
devices.

39
 ANSWER KEY TO SELF – CHECK 3.1
I.
1. Head Protection
2. Ear Protection
3. Tidy Hair Style
4. Close –fitting high buttoned overall
5. Close fitting cuff
6. No rings or watch
7. eye protection
8. cuff-less trousers
9. Insulated soles
10. Reinforced footwear

II
1. True
2. True
3. True
4. True
5. True

40
 JOB SHEET 3.1
COMPONENT REPLACEMENT

1. Determine the description of the values and ratings of the individual

defective parts from the manufacturer’s service manual.
2. Identify the sources of replacement components/parts .
 Original replacement components from the original factory sources
 Universal replacement components from independent factory
sources
 Always consider the physical size of the replacement part
3. Consider the factors in the selection of specific part.
 Quality. The ability to provide exact value or specification to
replacement part.
 Tolerance. The ability to provide exact value or acceptable
parameters to replacement parts.
 Availability. Local access to parts and whether the parts are
available.
 Price. It refers to the affordability of the replacement parts at a
reasonable price.
4. Disconnect or remove properly the electrical/mechanical parts of a
washing machine.
5. Install correctly replacement part/components in existing washing
machine.

MAINTENANCE OF WASHING MACHINE

1. Turn off the washing machine and remove the cord from the source of
voltage.
2. Apply lubricant to mechanical parts of the washing machine that requires
lubrication through a drop of oil or grease to assure smooth operation
without grinding or squeaks.
3. Replace the bushings or end bells for squeaks with the use of appropriate
tools if squeaks cannot be corrected by applying lubricants.
4. Apply or spray anti-rust lubricants to all mechanical parts of the washing
machine to drive out moisture, protect corrosion, loosen rusted metal parts
and even frees sticky mechanism.
5. Clean and check cooling louvers for any obstructions to avoid cutting off
the air flow.
6. Clean or wipe dust and foreign particles at the PC Board and metal parts of
the motor.
7. Replace worn or frayed AC cord and electrical wires.

 SOLVENTS FOR CLEANING

1. Use mild soap and damp cloth or rug when cleaning plastic front panel and
cover. They are susceptible to immediate and long term damage from
solvents.

41
2. Apply denatured alcohol as the safest solvent to use for plastic front panel
and cover with heavy stain. It should be used only as a last resort and
applied to areas with heavy stain.
INFORMATION SHEET 3.1

PROCEDURE IN REPAIRING A WASHING MACHINE

1. Once the specific electrical/mechanical problem is located:

 consider the techniques for the proper removal of the defective
component or parts;
 anticipate what to do if the replacement part does not correct the
problem;
 and check the installation of the replacement or original part for
any improper mounting in the mechanical assembly or circuit
board.

2. Examine carefully the mounting of the replacement of original parts of the
system.
 Check the placement of the wires or leads of the replacement
component.
 Consider significant factors used in the original installation such
as insulating washer, silicon grease and locating mark for pin
connections.
 Observe proper placement of the component leads for electrical
parts.

3. Perform the techniques for the proper soldering of electrical parts.

 Be careful not to damage adjacent components.
 Be careful not to lift the copper conductive path from circuit board
base material.
 Avoid any solder bridges between board paths.
 Do not destroy the component being removed in case it is still
functional and be careful not to damage the component being
installed.

4. Verify all connections and harness.

 Be sure that all components pre-positioned in a manner that will

avoid the possibility of having adjacent components short
circuited.

 Be sure to check or inspect all insulators and barriers between

sections after working on any model/brand of washing machine.

 Check for frayed or broken insulation on all wiring including the

AC line cord.

42
  Be sure to replace fuses, resistors and capacitors with special
designation such as flame proof to components equal to the
original value for both safety and liability purposes.

5. Once the repair is completed, perform an AC leakage test on all exposed

metal parts of an washing machine to eliminate the possibility of electric
shock.

 Perform complete retesting of the washing machine to ensure the

correctness of the actual repair.
 Connect the washing machine into the 60Hz power to allow the
time period required to let the new parts settle in and operate as
they are designed to work with each other.
 Recheck or inspect if the repair was done correctly and the unit
functions properly to ensure successful completion of the repair.

6. Clean the washing machine before it would be returned to the customer.

 Be sure that the blade, front and rear guards of the washing
machine are properly cleaned.
 Be sure that proper cleaning is given to the control panel or
switch box of the washing machine.

43
 PERFORMANCE TEST 3.1

Direction: Given a set of hand tools, multi-tester and defective washing

machine with identified faults or defect, perform preventive maintenance and
repair procedure. Provide a work report/write-up after completing the task.
Write your answer on a separate sheet of paper.

STUDENT WRITE-UP A
Common Symptoms / Defects of a Washing machine

Student : _________________________________ Date: ________________________

Year & Section: _________________________ Teacher: _______________________

UNIT BRAND : _________________________ Unit Model: ______________________

Owner: ______________________ Address: _________________________________

SYMPTOMS DEFECTIVE REMEDY

COMPONENT/PARTS

STUDENT WRITE UP B
Diagnosing Faults in ECEF

Student : _________________________________ Date: ________________________

Year & Section: _________________________ Teacher: _______________________

UNIT BRAND : _________________________ Unit Model: ______________________

Owner: ______________________ Address: _________________________________

SYMPTOMS DEFECTIVE REMEDY

COMPONENT/PARTS

Teacher’s Initial: __________

44
 OBSERVATION CHECKLIST 3.1

Student’s name:
Teacher’s name:
Assessment Center
Competency
standards
Unit of
competency:
Instructions for the Teacher:
1. Observe the Student [insert description of activity being observed]
2. Describe the assessment activity and the date on which it was
undertaken.
3. Place a tick in the box to show that the Student completed each aspect
of the activity to the standard expected in the enterprise.
4. Complete the feedback sections of the form
Date of observation
Description of assessment activity
Location of assessment activity
The Student’s report can reveal that the student can… If yes, tick the
box
 properly identify the defective parts.
 verify carefully the mounting of the identical or
replacement part.
 perform proper placement of component/part in the
installation process.
 perform the proper techniques in soldering electronic
parts.
 perform the proper techniques in soldering electrical
component/part.
 perform the proper techniques in the installation of
mechanical components/part.
 handle properly the component/part being removed or
installed.
 perform accurate connections and harness .
 observe proper use of tools and measuring
instruments .
 perform completer re-testing of the unit once the
repair is completed.
 apply lubricant to moving mechanical parts that
requires lubrication.

45
  perform preventive check to rotating or moving parts
that squeaks.
 apply or spray anti-rust lubricant to all mechanical and
metal parts.
 clean and check cooling louvers for any obstructions.

 clean sticky rotating mechanisms .

 wipe dust and foreign particles at the PC board and
metal parts of the unit.
 replace worn or frayed AC cord and electric wires.
 use mild soap with damp cloth or rags when cleaning
plastic front panel and cover.
 apply appropriate solvent when cleaning plastic front
panel and cover with heavy stain.
 follow ESD protection procedure in accordance with
current industry standard
Did the Student’s overall performance meet the standard? Yes No

Feedback to Student:

Teacher signature: Date:

QUESTIONING CHECKLIST 3.1

46
Student’s name:
Teacher’s name:
Assessment Center
Competency standards
Unit of competency:
Instructions for the Teacher:
1. Observe the Student [insert description of activity being observed]
2. Describe the assessment activity and the date on which it was undertaken.
3. Place a tick in the box to show that the Student completed each aspect of the
activity to the standard expected in the enterprise.
4. Ask the Student a selection of the questions from the attached list to confirm
his/her underpinning knowledge
5. Place a tick in the box to show that the Student answered the questions
correctly
6. Complete the feedback sections of the form
Date of observation
Description of assessment activity
Location of assessment activity
The Student’s report will answer the following questions: If yes, tick the box
 What would you do if there is no available service
manual or schematic diagram for the defective unit?
 Why do you need to discharge all capacitors
mounted in the circuit before you start the
maintenance and repair jobs?
 What would you do in the event that the
replacement part does not correct the problem?
 Why is it necessary to perform an AC leakage test
on all exposed metal parts of an washing machine?
 What safety precaution must you take before
applying to the repaired washing machine?
 What would you do in the event when the previous
problem of the washing machine occurred again
while performing the pre-testing?
 Why is it necessary to perform complete re-testing
one the repair of the washing machine is
completed?
 Why is it necessary to clean the washing machine
before it would be returned to the customer?
Did the Student’s overall performance meet the
Yes No
standard?
Feedback to Student:

Teacher signature: Date:

47
 EVIDENCE CHECKLIST

Competency NC II
standard:
Unit of competency: Maintain and Repair Electronically-Controlled
Domestic Appliances
Title of Module Maintaining and Repairing a Washing Machine

Ways in which evidence will be collected:

Third party Report

[tick the column]

Demonstration
Observation

Questioning

Portfolio
Written
The evidence must show that the student
can...
explain the operation of a washing machine.
X
identify the parts of a washing machine.

explain the functions of its parts.

perform pre-testing procedure based on the

manufacturer’s manual.
identify system defect/fault symptoms using
appropriate tools and equipment.
explain identified defects and faults to the
responsible person.
document results of diagnosis and testing.

perform troubleshooting in accordance with the

service manual.
use Personal Protective Equipment in accordance
with Occupational Health and Safety practices.
follow Electro-Static Discharge (ESD) protection
procedure is.
replace defective parts/ components with identical
or recommended appropriate equivalent ratings.
solder/mount repaired or replaced
parts/components at the specified location. X
clean the unit after the maintenance and repair
activity. X
NOTE: *Critical aspects of competency
Prepared by: Date:

Checked by: Date:

48
 ACKNOWLEDGEMENT

Copyright Department of Education 2008

First Published JUNE 2008

This module was based on the Competency-Based Curriculum-

Contextual Learning Matrix (CBC-CLM) and finalized on the Instructional
Modules Finalization Development Workshop conducted at the Finalization
Workshop conducted at the Development Academy of the Philippines,
Tagaytay City on May 6 -10, 2008

This learning instrument was developed by the following personnel:

1 Technology Teachers:
 Mr. Vic P. Diola
Bauan Technical High School

 Dr. Gilbert M. Castor

Don Alejandro Roces Sr. Science-Technology High School

 Mr. Eddielou L. Dayao

Sanchez Mira School of Arts and Trades

 Mr. Rufo G. Malla

Eulogio Rodriguez Vocational High School

 Mr. Sherwin P. Medrano

San Pedro Relocation Center National High School

 Mr. Remar C. Pinsoy

Baguio National School of Arts and Trades

Contextual Teacher:
Mrs. Daisy Carousel P. Cervantes
Don Alejandro Roces Sr. Science-Technology High School

Facilitators:
 Dr. Edward M. Dela Rosa
 Dr. Corazon L. Echano
TEC-VOC Task Force

Encoders:
 Mrs. Rosario D. Briones
 Mr. Mhariel L. Echano
 Mr. Jason O. Villena

Funding: Department of Education

49
 ACKNOWLEDGEMENT

Copyright: Department of Education 2009

This module is based on Competency-based Curriculum-

Contextual Learning Matrix ( CBC-CLM ) refined during the Writeshop on the
Refinement and Enrichment of Competency-Based Curriculum and Contextual
Learning Matrix of ARTS and TRADES Specializations at Marikina Hotel,
Marikina City on April 20 – 25,2009.

This learning instrument was refined and enriched by the following

educators:

Technology Teachers ( Electronics )

VICTORINO P. DIOLA – Group Leader

TVE Coordinator, Bauan Technical High School
Bauan, Batangas

GIGI C. CORPUZ
Teacher III, Malvar National High School
Malvar, Batangas

ISMAEL G. GALLARDO
Teacher I, Community Vocational High School
Masipit, Calapan City, Oriental Mindoro

REYNALDO C. CUNANAN
Head Teacher VI, EARIST Voc. High School
Nagtahan, Sampaloc, Manila

GEORGE B. FUASO
Teacher II, Gen. Mariano Alvarez Technical High School
GMA, Cavite

RUFO G. MALLA
Teacher II, EARIST Voc. High School
Nagtaha, Sampaloc, Manila

Contextual Teachers:
English

TERESITA P. TANAEL
Teacher III, Gen. Mariano Alvarez High School
GMA, Cavite

CHARLIE I. SORIANO
Teacher I, Don Alejandro Roces, Sr. Science-Technology H.S.
50
 Quezon City

Mathematics

ANALISA ROSA P. LIBRADA

Teacher I, Mathematics Coordinator
San Pedro Relocation Center National High School
San Pedro, Laguna

Science LENALYN N. MANZANO

Teacher I, EARVHS
Nagtahan, Sampaloc manila

GEMMA G. VALLARTA
Teacher III, Science Coordinator
San Pedro Relocation Center National High School
San Pedro, Laguna

Facilitators:

Dr. CORAZON L. ECHANO

Tech-Voc Task Force

Dr. VICTORIO N. MEDRANO

Tech-Voc Task Force

Dr. ORLANDO E. MANUEL

Tech-Voc Task Force

Encoder:

MARISOL E. SALDIVAR

51
 Republic of the Philippines
Department of Education
PUBLIC TECHNICAL -VOCATIONAL
HIGH SCHOOLS

Unit of Competency: MAINTAIN AND REPAIR ELECTRONICALLY-

CONTROLLED DOMESTIC APPLIANCES
Module Title: Maintaining and Repairing
Module No. 5 Washing Machine

52
53