BiCore C R-Li

BiCore C R-Li T
RECHARGEABLE
HEARING AIDS

USER GUIDE 2
(INSTRUCTIONS FOR USE)

hearing.rexton.com

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 07/10/2022 16:44:22

 CAUTION
It is important to read this user guide and the user
guide 1 (safety manual) thoroughly and completely.
Follow the safety information to avoid damage
or injury.

This User Guide is valid for:

Hearing
BiCore C R-Li
BiCore C R-Li T

Charger:
Charging Station R (RIC)
Travel Charger BiCore R

Intended use
Hearing aids are intended to improve the hearing of
hearing impaired persons. Diagnosis and prescription

ENT doctors.

aids with built-in power cells (lithium-ion

rechargeable batteries).
Use the hearing aids and accessories only as described
in the user guide.

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 2 07/10/2022 16:44:22

 Content
Welcome 5

Your hearing aids 6

Hearing aid type 6
Getting to know your hearing aids 7
Components and names 7
Controls 10
Hearing programs 11

Daily use 12
Inserting and removing the hearing aids 12
17
18
18
Changing the hearing program 19
Charging with the Standard Charger 19
Charging with the Travel Charger 22
Special situations 28
On the phone 28
28
29
Bluetooth 29
Audio induction loop 29

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 3 07/10/2022 16:44:22

 Maintenance and care 31
Hearing aids 31
Ear pieces 32
Professional maintenance 35

Important safety information for hearing aids

and charger 36
Personal safety 37
Product safety 38
Safety information on lithium-ion rechargeable
batteries 39

Further information 42
Accessories 42

the hearing aid 42

the charger 44
Technical data of the power supply adapter 45
Disposal information 45
Troubleshooting for hearing aid 45
Troubleshooting for charger 46
Symbols used in this document 47
Conformance information for the charger 48
49
Service and warranty 50

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 4 07/10/2022 16:44:22

 Welcome
Thank you for choosing our hearing aids to accompany
you through everyday life. Like anything new, it may take
you a little time to become familiar with them.
This guide, along with support from your Hearing Care

recommended that you wear them every day, all day.

The device may not look exactly like the guiding

right to make any changes we consider necessary.

charger section of this user guide.

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 6 07/10/2022 16:44:22

 Your hearing aids

This user guide describes optional features that

your hearing aids may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing aids.

Hearing aid type

Your hearing aids are a RIC (Receiver-in-Canal) model.
The receiver is placed within the ear canal and connected
to the hearing aid via a receiver cable. The hearing aids
are not intended for children under the age of 3 years or
persons with a developmental age of under 3 years.
A power cell (lithium-ion rechargeable battery) is
permanently built into your hearing aid. This enables
easy charging with Charging Station R.
The wireless functionality enables advanced audiological
features and synchronization between your two hearing
aids.
Your hearing aids feature Bluetooth® Low Energy* technology allowing for easy data exchange with your

technology allowing for easy data exchange with your

iPhone* and for some Android smartphones that support

Audio Streaming for Hearing Aids (ASHA).

* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any
use of such marks by WS Audiology Denmark A/S of this product is under licenses.
Other trademarks and trade names are those of their respective owners.

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 8 07/10/2022 16:44:22

 Getting to know your hearing aids
It is recommended to familiarize yourself with your new
hearing aids. With the hearing aids in your hand try
using the controls and note their location on the hearing
aid. This will make it easier for you to feel and press the
controls while wearing the hearing aids.
If you have problems pressing the controls of your
hearing aids while wearing them, you can ask
your Hearing Care Professional whether a remote
control or a smartphone app to control your hearing
aids is available.

Components and names

➌ ➍
➏
➊ ➎
➐
➋
➊ Ear piece ➎ Rocker switch (control,
➋ Receiver
➏ Side indicator (red = right,
➌
connection
➍ Microphone
openings ➐ Charging contacts
* iPad, iPhone, and iPod touch are trademarks of Apple
and other countries.

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 9 07/10/2022 16:44:22

 Travel Charger

➊
➋
➌ ➐
➌ ➌ ➑
➍ ➍
➎ ➏ ➎

➊ ➎
➋ Charging slots ➏
➌ ➐
➍ Charger LED ➑

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 11 07/10/2022 16:44:27

 Standard Charger

➋ ➍

➌
➊
➊ Status LEDs ➌ Non-detachable USB power cable
➋ Charging slots ➍ Power adapter

Standard ear pieces Size

Sleeve 3.0 Vented/Closed/
Power
Eartip 3.0 Open

Eartip 3.0 Tulip

more in section "Maintenance and care".

ear pieces
Earmold 3.0

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 11 07/10/2022 16:44:27

 Controls
With the rocker switch you can, for example, switch
hearing programs. The Hearing Care Professional has
programmed your desired functions to the rocker switch.

Rocker switch function L R

Program up/down
Volume up/down

Press for about 2 seconds:

Program up/down
Volume up/down

Press for more than 3 seconds:

L = Left, R = Right

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 12 07/10/2022 16:44:28

 You can also use a remote control to change

hearing aids. With our smartphone app you have

even more control options.

Hearing programs

1
2
3
4
5
6
Read more in section "Changing the hearing program".

11

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 13 07/10/2022 16:44:28

 Daily use
To assure comfortable and easy use of your hearing aids
they are equipped with an onboard control element.

iPhones which makes handling your devices even easier.

Contact your Hearing Care Professional for downloading

Inserting and removing the hearing aids

left ear. Colored markers indicate the

side:
● red marker = right ear
● blue marker = left ear

Inserting a hearing aid:

 For Sleeves, take care that the bend of the Sleeve is
in line with the bend of the receiver cable.

12

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 14 07/10/2022 16:44:29

 Correct:

Incorrect:

 Hold the receiver cable at the bend closer to the

ear piece.
 Carefully push the ear piece in


the ear canal ➊.
➋
Open and close your mouth to
avoid accumulation of air in the
ear canal.
 Lift the hearing aid and slide it
over the top of your ear ➋.
➊

13

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 15 07/10/2022 16:44:31

 CAUTION
Risk of injury!
 Always wear the receiver cable with an ear
piece.
 Make sure that the ear piece is completely
attached.

CAUTION
Risk of injury!
 Insert the ear piece carefully and not too deeply
into the ear.

CAUTION
Risk of injury!
 In very rare cases the ear piece could remain
in your ear when removing the hearing aid. If
this happens, have the ear piece removed by a
medical professional.

● It may be helpful to insert the right hearing aid

with the right hand and the left hearing aid with
the left hand.
● If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.

14

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 16 07/10/2022 16:44:32

 ear piece in your ear. To attach the optional retention


the receiver.


until it clicks into place.

15

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 17 07/10/2022 16:44:33

 
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).

Removing a hearing aid:

 Lift the hearing aid and slide it
over the top of your ear ➊.
 If your hearing aid is equipped

remove it by pulling the small

removal cord toward the back
of your head.

 For all other ear pieces: Grip the receiver in the

ear ➋.
Do not pull the receiver cable.
Clean and dry your hearing aids after usage. Read more
in section "Maintenance and care".

16

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 18 07/10/2022 16:44:35

 Turning on and
You have the following options to turn your hearing aids

Via charger:
 Turning on: Take the hearing aids out of the charger.

default volume and hearing program are set.



supply. For details refer to the charger's user guide.

Via rocker switch:
 Turning on: Press and hold the lower
part of the rocker switch until the

the rocker switch while the melody is ON

playing.
The default volume and hearing
program are set.

or lower part of the rocker switch OFF
for several seconds. A power down
melody is played. OFF

17

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 19 07/10/2022 16:44:36

 Switching to mode
Via remote control, you can switch your hearing aids to

previously used volume and

hearing program are set.
Note:
● not
completely. They draw some power.

for a short period of time.

●
on again (via rocker switch or by shortly placing them
in the charger until the LEDs light up). In this case, the
default volume and hearing program are set.

the volume


upper part of the rocker switch to increase the volume
or press the lower part to decrease the volume.
Refer to section "Controls" for the setting of your
rocker switch.
An optional signal can indicate the volume change. Once
the maximum or minimum volume has been reached, you
may hear an optional signal tone.

18

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 20 07/10/2022 16:44:36

 Changing the hearing program

Your hearing aids may also have several hearing

programs which allow you to change the sound, if
needed. An optional signal tone can indicate the program
change.
 To change the hearing program, press the rocker

Refer to section "Controls" for the setting of the rocker

your hearing programs.

The default volume is applied.

Charging with the Standard Charger

 Connect the charger to the power supply.
LEDs for each charging slots blink 3 times to indicate
that the charger has power and is ready for use.
 Put the hearing aids in the
charging slots as shown in the
picture. You can charge both
hearing aids at the same time.
The hearing aids are automatically

pages.

19

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 21 07/10/2022 16:44:36

  When you want to use your hearing aids, take them
out of the charger. They will automatically turn on.
 You can leave the charger plugged in or remove it
from the power supply.

NOTICE
Please make sure that the power plug is easily
accessible to remove it from power supply if
necessary.

Correct position of the hearing aids


left and right hearing aids can be
inserted into either charging slot.

 Make sure the bottom parts of

the hearing aids are placed well
into the charging slots.
Correct placement will be
indicated by the LED.

20

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 22 07/10/2022 16:44:38

 Charging status
LED Status description
No LED light:
Charger is not connected to power supply.
No hearing aid is inserted in the respective charging
slot or the hearing aid is not inserted correctly.
3x Green LED light blinks 3 times:
Charger is connected to a power supply and ready
to charge.
Flashing green LED light:
Charging in progress.
Solid green LED light:
Hearing aid is fully charged.
3x Red LED light blinks 3 times in 2 seconds:
Error
Read more in section "Troubleshooting".

21

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 23 07/10/2022 16:44:40

 Charging with the Travel Charger
 Connect the charger to the power supply.

is indicated by the pulsing green LED light of the
charger.

charging as well. This is indicated by the pulsing green

NOTICE
Please make sure that the power adapter is easily
accessible to remove it from power supply if
necessary.

Turning the charger on or

When the charger is connected to an electrical outlet, it is

During mobile charging, press and hold the button for

5


battery are displayed for 7 seconds.


green and fades out over a period of approximately
7 seconds. Shut down is complete after approximately
7 seconds.

22

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 23 07/10/2022 16:44:40

 Charging hearing aids


charging slot marked with

an “R”, and the left hearing

marked with an “L”.

 Make sure the bottom parts
of the hearing aids are placed
well into the charging slots.
 Correct placement will be
indicated by the LED.
 Close the charger’s lid.


seconds.
 You can charge both hearing

23

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 23 07/10/2022 16:44:40

 Charging
LED Status description
No LED light:

the charger is discharged.

Flashing green LED light:
Charging in progress.
Solid green LED light:
Hearing aid is fully charged.
Red LED light blinks 3 times in 2 seconds:
Error
Read more in section "Troubleshooting".
Solid orange
The internal battery does not have enough capacity
to fully charge a pair of hearing instruments.
Blinking orange
The internal charger battery is empty. Charging of
hearing instruments is not possible.

Low power indication

You will hear an alert signal to indicate the power cell is running
low. The signal will be repeated every 20 minutes. Depending
on the usage of your hearing aids, you have approximately 1.5
hours to charge your hearing aids before they stop working
Note that the power cell runtime is reduced if too many
features are used simultaneously.

24

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 23 07/10/2022 16:44:40

 Charging tips

Professional will help you.

How often do I need to charge the hearing aids?

We recommend charging the hearing aids daily, even
if the power cell is not empty. Charge them overnight

hearing aids.

How long does charging take?

A full charging cycle takes approximately 3 to 4 hours.
After 30 minutes, it is possible to use your hearing aids
for up to 7 hours.
Charging times may vary due to the use of the hearing
aids and the age of the power cell.

Can I leave the hearing aids in the charger?

Even when fully charged, you can leave the hearing aids

they are fully charged.

What happens if I forgot to charge?

Your hearing aids will automatically switch-
power cell is empty. Charge the hearing aids as soon as
possible.

25

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 24 07/10/2022 16:44:41

 Hearing aids which have not been charged for over
6 months may be damaged due to an unrecoverable
deep-discharge of the power cell. Deep-discharged
power cells cannot be charged anymore and have to be
replaced.

What if I intend not to use the hearing aids for

several days or longer?
●
hearing aids via the push button or place them in the
powered charger.

If the charger is not connected to power supply and

you place your hearing aids in the charger, the hearing
aids are not

a remote control or smartphone app, the hearing

aids are not
-
●
push

At 6 month intervals you will have to charge

the hearing aids to avoid an unrecoverable
deep-discharge of the power cell. Deep-discharged
power cells cannot be charged anymore and they
have to be replaced. We recommend recharging more
frequently than 6 months intervals.

26

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 25 07/10/2022 16:44:41

 guide.
Ask your Hearing Care Professional for recommended
drying products.

What should I pay attention to when charging?

dry. Observe the operation conditions in section

charging at high ambient temperatures, as this can

shorten the life span and capacity of the power cell.
If you use the charger in a very warm environment,

charger's temperature exceeds 45 °C. The LED light will

blink 3 times in 2 seconds when this happens. Charging
resumes automatically after the device has cooled down.
Do not touch the hearing aids, they may be hot.

What should I pay attention to when using a

power with energy-saving features?
● before you insert the hearing
aids in the charger. Otherwise, the hearing aids may
not be detected by the charger.
● while the hearing
aids are in charger. Otherwise the hearing aids will
automatically turn on and discharge in the charger.

push button.

27

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 26 07/10/2022 16:44:41

 Special situations

On the phone
When you are on the phone, hold the
telephone receiver slightly above your
ear. The hearing aid and telephone
receiver have to be aligned. Turn the
receiver slightly so that the ear is not
completely covered.

Telephone program
You may prefer a certain volume when using the phone.

telephone program.
 Switch to the telephone program whenever you are on
the phone.

Audio with iPhone

Your hearing aids are Made for iPhone hearing aids. This

your iPhone directly into your hearing aids.

For more information about compatible iOS devices,

contact your Hearing Care Professional.

28

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 28 07/10/2022 16:44:42

 Audio with Android phone
If your mobile phone supports Audio Streaming for
Hearing Aids (ASHA), you can get phone calls and

hearing aids.
For more information about compatible Android devices,

contact your Hearing Care Professional.

Bluetooth
Your hearing aids are equipped with Bluetooth wireless

phones or other compatible devices.

In an airplane, the use of Bluetooth functionality may

technology in your hearing aids via the smartphone app.

Audio induction loop (BiCore C R-Li T only)

audio signal (music and speech) via an audio induction

the environment.
You can usually recognize audio induction

29

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 29 07/10/2022 16:44:42

 Whenever you are in a place with an audio induction
loop:
 Switch to the telecoil program.

30

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 30 07/10/2022 16:44:42

 Maintenance and care
To prevent damage it is important that you take care of
your hearing aids and follow a few basic rules, which will
soon become a part of your daily routine.

Hearing aids
Cleaning
Your hearing aids have a protective coating. However, if
not cleaned regularly you may damage the hearing aids
or cause personal injury.
 Clean your hearing aids daily with a soft, dry tissue.
 Never use running water or immerse the
devices in water.
 Never apply pressure while cleaning.

 Do not use alcoholic solvent on the charging contacts.

 To avoid corrosion, use a soft and dry tissue to wipe

hearing aids before inserting them in the charger.

 Ask your Hearing Care Professional for recommended
cleaning products, special care sets, or more
information on how to keep your hearing aids in good
condition.

Drying
You can use conventional products to dry your
hearing aids. Ask your Hearing Care Professional

31

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 31 07/10/2022 16:44:43

 for recommended drying products and for individual

Storage
●
hearing aids via the rocker switch or place them in the
powered charger.

a remote control or smartphone app, the hearing

aids are not
-
●

At 6 month intervals you will have to charge

the hearing aids to avoid an unrecoverable
deep-discharge of the power cell. Deep-discharged
power cells cannot be charged anymore and they
have to be replaced. We recommend recharging more
frequently than 6 month intervals.

Ear pieces
Cleaning
Cerumen (ear wax) may accumulate on the ear pieces.
pieces daily.

32

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 32 07/10/2022 16:44:43

 For all types of ear pieces:
 Clean the
ear piece right
after removal
with a soft and
dry tissue.
This prevents
that cerumen
becomes dry
and hard.

Charger
NOTICE
Risk of injuries caused by electric shock!
 If cleaning is required, disconnect the charger
from the power supply.
 Clean the charger with a soft, dry tissue.
 Never use running water or immerse the charger in
water.

 After use and before placing in the charger, wipe
the charging pins on the hearing aids with a soft, dry

33

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 33 07/10/2022 16:44:44

 Exchanging
pieces approximately every
three months. Replace them sooner if you notice
cracks or other changes. The procedure for exchanging
pieces depends on the type of ear piece.
In section "Components and names", your Hearing Care
Professional has marked your type of ear piece.
 To remove the old Eartip or Sleeve, follow the

cable.

 Take particular care that

the new Eartip or Sleeve
covers the retention rings
of the receiver fully.

new Eartip or Sleeve.

34

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 34 07/10/2022 16:44:45

 Professional maintenance
Your Hearing Care Professional can perform a thorough
professional cleaning and maintenance.
pieces and wax
be exchanged as needed by your Hearing Care
Professional.
Ask your Hearing Care Professional for your individual
recommendation of maintenance intervals and for
support.

35

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 35 07/10/2022 16:44:45

 Important safety information for
hearing aids and charger

WARNING

devices and electronic equipment.

 In hospitals: The charger complies with CISPR
35 and CISPR 32. Therefore the use of the
charger in hospitals should be permissible.
Nevertheless the charger may interfere with
highly sensitive devices. In those cases

the charger from power supply).

WARNING
Interference with implantable devices
 The device can be used with all
electronic implants that comply with the
ANSI/AAMI/ISO 14117:2012 Electromagnetic

 In case your implant does not comply with the

the manufacturer of your implantable device for

36

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 36 07/10/2022 16:44:46

 Personal safety
WARNING
Risk of burns!
 Do not place anything other than your hearing
aids in the charger.

WARNING
Risk of electrical shock!
 Do not use obviously damaged devices and
return them to point of sale.

WARNING
Choking hazard!
Your device contains small parts which can be
swallowed.
 Keep hearing aids, batteries and accessories
out of reach of children and mentally disabled
persons.
 If parts have been swallowed consult a physician
or hospital immediately.

WARNING
Note that any unauthorized changes to the product
may cause damage to the product or cause injury.
 Use only approved parts and accessories. Ask
your Hearing Care Professional for support.

37

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 37 07/10/2022 16:44:46

 WARNING
Risk of explosion!
 Do not use your device in explosive
atmospheres (e.g. in mining areas).

Product safety
NOTICE
 Protect your devices from extreme heat. Do not
expose them to direct sunlight.

NOTICE
 Protect your devices from high humidity.

NOTICE
 Do not dry your devices in the microwave oven.

NOTICE
Use of incompatible parts poses a risk of
malfunction.

adapter that is provided with the charger.

NOTICE
Do not drop. Internal components may get
damaged.

38

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 38 07/10/2022 16:44:46

 WARNING
Risk of injury!
 Do not use obviously damaged devices and
return them to point of sale.

Safety information on lithium-ion rechargeable

batteries
WARNING
A lithium-ion rechargeable battery is permanently
built into your device. Incorrect use of the device
can cause the lithium-ion rechargeable battery to


rechargeable battery in this section.

WARNING
Risk of electric shock!
 Connect the charger only with a USB power
supply which complies with IEC 60950-1 and/or
IEC 62368-1.

39

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 39 07/10/2022 16:44:46

 WARNING
● Observe the operating conditions.
● Pay special attention to protect your device
from extreme heat (e.g.

sunlight.
● Charge your hearing aids only with the approved
charger. Ask your Hearing Care Professional for
support.
● Do not disassemble the device.
● Do not use the device in explosive atmospheres.
● Do not use devices that are deformed or
obviously damaged.
● Do not use the device when its performance
after charging decreases considerably. Return
the device to your Hearing Care Professional.


40

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 41 07/10/2022 16:44:46

 WARNING
 Replacement and repair have to be performed
by a professional. Therefore:
 Do not repair or replace the lithium-ion
rechargeable battery yourself.
 In the unlikely event of a lithium-ion

In any of the above cases, return your device to the

Hearing Care Professional.
For more safety information, refer to the safety manual
supplied with the device.

41

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 42 07/10/2022 16:44:46

 Further information

Accessories
You can use the smartphone app for convenient remote
control of your hearing aids. The app also allows you
to deactivate signal tones, to create individual sound

You can also use a remote control.

Consult your Hearing Care Professional for further
information.

Operating, transport, and conditions for

the hearing aid
The hearing aids operate in the following environmental
conditions (also valid in between uses):

Operating Discharging Charging

conditions
Temperature 0 to 50 °C 10 to 35 °C
32 to 122 °F 50 to 95 °F
Relative humidity 5 to 93 % 5 to 93 %
Atmospheric 700 to 1060 hPa 700 to 1060 hPa
pressure

42

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 43 07/10/2022 16:44:46

 observe the following conditions:

Storage Transport
Temperature 10 to 25 °C -20 to 60 °C
(recommended) 50 to 77 °F -4 to 140 °F
Temperature 10 to 40 °C -20 to 60 °C
(maximum range) 50 to 104 °F -4 to 140 °F
Relative humidity 20 to 80 % 5 to 90 %
(recommended)
Relative humidity 10 to 80 % 5 to 90 %
(maximum range)
Atmospheric 700 to 1060 hPa 700 to 1060 hPa
pressure
Note that you have to charge the hearing aids at
months. We recommend to charge the
hearing aids every 3 months. For details refer to section
"Maintenance and care".
For other parts, such as the charger, other conditions
may apply.
WARNING

 Ship lithium batteries and hearing aids according

to local regulations.

43

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 44 07/10/2022 16:44:46

 Operating, transport, and conditions for
the charger

Operating conditions
Temperature 10 to 35 °C
50 to 95 °C
Relative humidity 20 to 75 %
Atmospheric pressure 700 to 1060 hPa

observe the following conditions:

Storage Transport
Temperature 10 to 40 °C -20 to 60 °C
50 to 104 °F -4 to 140 °F
Relative humidity 10 to 80 % 5 to 90 %
Atmospheric 700 to 1060 hPa 700 to 1060 hPa
pressure
For other parts, such as hearing aids, other conditions
may apply.

44

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 45 07/10/2022 16:44:46

 Technical data of the power supply adapter
Input voltage: 100-240 V AC
Input current: 0.5 A
Input frequency: 50-60 Hz
Output voltage: 5 V DC
Output current: 1A

Disposal information
 To avoid environmental pollution, do not throw
power cells or devices into household trash.
 Recycle or dispose of packaging, power cells and
devices according to local regulations.

Troubleshooting for hearing aid

Problem and possible solutions

Sound is weak.
● Increase the volume.
● Charge the hearing aid.
● Clean or exchange the ear piece.

● Reinsert the ear

● Decrease the volume.
● Clean or exchange the ear piece.

45

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 46 07/10/2022 16:44:46

 Problem and possible solutions

● Decrease the volume.

● Charge the hearing aid.
● Clean or exchange the ear piece.
Hearing aid emits signal tones.
● Charge the hearing aid.
Hearing aid does not work.
● Turn the hearing aid on.
●
LEDs on the charger.
Consult your Hearing Care Professional if you encounter
further problems.

Troubleshooting for charger

Problem and possible solutions

● Check if the power supply is connected correctly.

46

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 47 07/10/2022 16:44:46

 LED light is blinking red 3 times.
An error in the charger has occurred.
● Take the hearing aids out of the charger and
disconnect the charger from the power supply.
● Reconnect the charger to the power supply and
re-insert the hearing aids in the charging slots.
● Charger has reached the temperature limit and
needs to cool down. Charging is resumed when
the temperature decreases below 45 °C.

● Take the hearing aids out of the charger and

disconnect the charger from the power supply.
● Contact your Hearing Care Professional for
support.
Consult your Hearing Care Professional if you encounter
further problems.

Symbols used in this document

Points out a situation that could lead to

serious, moderate, or minor injuries.
Indicates possible property damage.

Advice, tips, and notable information.

47

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 48 07/10/2022 16:44:47

 with certain European Directives, refer to
section "Conformance information".
Indicates the legal manufacturer of the device.

"Made for iPhone", "Made for iPad",

and "Made for iPod" mean that an electronic accessory

is not responsible for the operation of this device or its

note that the use of this accessory with iPhone, iPad, or

Conformance information for the charger

The CE mark indicates conformity with the following
European directives:
● Council Regulation 2017/745 (MDR)
●

The CE mark indicates conformity with certain European

directives and regulations. The full text of the declaration
of conformity can be obtained from www.wsaud.com/
rexton/.
This device complies with Part 15B of the FCC Rules and
with CAN ICES-003 / NMB-003.

48

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 49 07/10/2022 16:44:48

 Operation is subject to the following conditions:
● This device may not cause harmful interference,
●
including interference that may cause undesired
operation, and
●
during the charging process.

information
USA and Canada

functionality:
BiCore C R-Li /BiCore C R-Li T
● HVIN: RFM003
● Contains FCC ID: 2AXDT-RFM003
● Contains IC: 26428-RFM003

49

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 50 07/10/2022 16:44:48

 Service and warranty

Serial numbers Hearing aid

Left:
Right:

Service dates
1: 4:
2: 5:
3: 6:

Warranty
Date of purchase:
Warranty period in months:

Your Hearing Care Professional

50

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 54 07/10/2022 16:44:49

 51

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 50 07/10/2022 16:44:48

 Legal Manufacturer for hearing aids
WSAUD A/S
Nymøllevej 6
3540 Lynge
Denmark

0123
For Canada: Manufactured by WS Audiology Canada Inc.

Legal Manufacturer for charger

WSAUD A/S
Nymøllevej 6
3540 Lynge
Denmark

For Canada: Manufactured by WS Audiology Canada Inc.

Document No. D00281754

Order/Item No. 21025658
Rev 1.0, 02.2023 SIV-16007-23
© 02.2023, WSAUD A/S. All rights reserved.

21025658

www.rexton.com

UG 2 KIT BiCore C R-Li, BiCore C R-Li T_and charger_[EN].Indd 55 07/10/2022 16:44:50