Software Requirements

Specification
for

<Project>
Version 1.0 approved

Prepared by <author>

<organization>

<date created>

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 Table of Contents
1. Introduction..............................................................................................................................................................
1.1 Purpose/Objective...............................................................................................................................................
1.2 Document Conventions......................................................................................................................................
1.3 Scope....................................................................................................................................................................
1.4 References...........................................................................................................................................................
1.5 Definitions, Acronyms, and Abbreviations......................................................................................................
2. Overall Description..................................................................................................................................................
2.1 Product Functions..............................................................................................................................................
2.2 User Characteristics...........................................................................................................................................
2.3 Design and Implementation Constraints..........................................................................................................
2.4 Assumptions and Dependencies........................................................................................................................
3. Specific Requirements..............................................................................................................................................
3.1 Functional Requirements...................................................................................................................................
3.2 Non-Functional Requirements..........................................................................................................................
4. Interface Requirements............................................................................................................................................
4.1 User Interfaces....................................................................................................................................................
4.2 Hardware Interfaces..........................................................................................................................................
4.3 Software Interfaces.............................................................................................................................................
4.4 Communication Interfaces................................................................................................................................

Conclusion 5

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1. Introduction
1.1 Purpose/Objective
The purpose of this Software Requirements Specification (SRS) document is to define the
functional and non-functional requirements for the development of the Online Food Ordering
System. This system aims to provide a seamless platform for users to order food from their
preferred restaurants, customize their orders, track deliveries, and make payments securely. It
will serve as a communication bridge between developers, stakeholders, and end-users to ensure
a well-defined understanding of the system’s capabilities and constraints.
1.2 Document Conventions
 Main Title: Times New Roman, Bold, 24 pt
 Sub-Title: Times New Roman, Bold, 18 pt
 Body Text: Times New Roman, 12 pt
1.3 Scope
This document outlines the requirements for an Online Food Ordering System, including user
and restaurant management, order placement, real-time tracking, payment processing, and
delivery management. It will also address non-functional aspects such as security, performance,
and usability, ensuring that the platform meets end-user expectations and industry standards.
1.4 References
 IEEE Software Engineering Standards
 Research papers on online food ordering systems and platforms
 Existing food ordering systems like Zomato, Swiggy, UberEats
1.5 Definitions, Acronyms, and Abbreviations
 API: Application Programming Interface
 UI: User Interface
 DBMS: Database Management System
 OTP: One-Time Password
 RMS: Restaurant Management System
 SSL: Secure Sockets Layer

2. Overall Description
2.1 Product Functions
The Online Food Ordering System will include the following primary functionalities:

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  User Registration and Authentication: Users can create accounts, log in securely, and
manage profiles.
 Restaurant Management: Restaurants can register, update their menus, and manage
orders.
 Menu Browsing: Users can browse through various restaurants, view their menus, and
customize orders.
 Order Management: Users can place orders, customize their food items, and track real-
time progress.
 Payment Integration: Integration with multiple payment gateways for seamless
transactions.
 Delivery Tracking: Real-time tracking of food delivery using GPS.
 Rating and Reviews: Users can rate restaurants and provide feedback.
 Notifications: SMS and push notifications for order status updates and delivery
information.
2.2 User Characteristics
The system will cater to two primary user groups:
 Customers: Individuals looking to browse restaurants, place orders, and make payments.
 Restaurant Owners/Managers: Users responsible for managing restaurant profiles,
menus, and handling incoming orders.
 Delivery Personnel: Registered delivery agents responsible for delivering food.
Each user group is assumed to have basic smartphone and internet usage proficiency.
2.3 Design and Implementation Constraints
 The system should be compatible with both Android (version 8.0 and above) and iOS
(version 12.0 and above) platforms.
 It must support integration with third-party payment gateways (e.g., PayPal, Stripe,
Razorpay).
 The system must comply with data privacy regulations such as GDPR.
2.4 Assumptions and Dependencies
 The system assumes all users have stable internet connections.
 Delivery personnel must have access to smartphones with GPS for real-time tracking.
 The system will rely on third-party services for payment processing and GPS tracking.

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3. Specific Requirements
3.1 Functional Requirements
3.1.1 User Management
 User Registration: Users can register using email, phone number, or social media
accounts (Facebook, Google).
 Authentication: Secure login using OTP or password-based authentication.
 Profile Management: Users can update personal details and payment preferences.
3.1.2 Order Management
 Order Placement: Users can browse restaurant menus, select food items, customize
them (e.g., size, spice level), and place orders.
 Order Cancellation: Users can cancel orders within a defined time frame, with potential
cancellation charges.
 Order Tracking: Real-time tracking of the order status, from preparation to delivery.
3.1.3 Payment Management
 Payment Methods: Support for multiple payment options including credit/debit cards,
wallets, and UPI.
 Invoice Generation: Automatically generated invoices after order completion, available
for download in the user’s profile.
 Payment Security: Integration of secure payment gateways with encryption to protect
transaction details.
3.1.4 Restaurant Management
 Menu Management: Restaurants can add, remove, or modify menu items, prices, and
images.
 Order Management: Restaurant owners can view and manage incoming orders,
including marking orders as completed.
 Real-Time Availability: Restaurants can set available time slots for orders based on their
operational hours.
3.1.5 Delivery Management
 Delivery Assignment: Delivery personnel will be automatically assigned based on
proximity to the restaurant and delivery location.
 GPS Tracking: Real-time tracking of the delivery route and estimated time of arrival
(ETA) for users.

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3.2 Non-Functional Requirements
3.2.1 Performance Requirements
 The system should be able to handle up to 50,000 concurrent users without significant
performance degradation.
 Response time for placing an order should be under 2 seconds.
3.2.2 Security Requirements
 Data Encryption: All sensitive data, including user information and payment details,
must be encrypted using SSL.
 Authentication: Use OAuth 2.0 for secure authentication and authorization.
3.2.3 Usability Requirements
 The application interface should be intuitive, easy to navigate, and responsive on mobile
devices.
 The system should support multi-language options to cater to a broader user base.
3.2.4 Reliability Requirements
 The system should have 99.95% uptime to ensure high availability.
 Data backup and recovery mechanisms should be implemented to safeguard user data and
orders.
3.2.5 Portability Requirements
 The mobile application should be compatible with Android (version 8.0 and above) and
iOS (version 12.0 and above).
 The website (if any) should be responsive and support modern browsers (Chrome,
Firefox, Safari).

4. Interface Requirements
4.1 User Interfaces
 Customer Interface:
o A simple, user-friendly interface with options to browse restaurants, view menus,
place orders, and track deliveries.
o Features like order history, ratings, and customer support should be accessible
through the profile.
 Restaurant Interface:

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 o A dashboard for managing restaurant profiles, updating menus, processing
incoming orders, and viewing analytics.
 Delivery Personnel Interface:
o A dashboard with details about assigned deliveries, real-time tracking, and route
navigation.
4.2 Hardware Interfaces
 The system will require access to smartphone hardware including GPS for tracking,
camera for scanning QR codes, and storage for order details and images.
4.3 Software Interfaces
 Integration with third-party APIs such as Google Maps for location tracking, payment
gateways (PayPal, Stripe), and cloud storage for user and restaurant data.
4.4 Communication Interfaces
 Network Protocols: The system will use HTTP/HTTPS for secure communication
between client and server.
 Data Transmission: Secure transmission of data will be ensured using SSL/TLS
encryption.

5. Conclusion
This SRS document provides a detailed overview of the functional and non-functional
requirements for the Online Food Ordering System. It serves as a foundation for the development
of a secure, user-friendly, and scalable platform that connects customers, restaurants, and
delivery personnel. The system will be continuously updated and improved based on user
feedback and technological advancements.

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