WB e-District e-District 2.

0 User Manual

User Manual for Applicants for Assessment of Property Tax by NKDA

User Manual – WB eDistrict 2.0

User Manual for Applicants for Assessment of Property Tax by NKDA

Version 1.0

Created On: 24-Jul-2023

Revised On: ___________
Released On: __________

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WB e-District e-District 2.0 User Manual

User Manual for Applicants for Assessment of Property Tax by NKDA

Disclaimer:
The specimen images used in this document are for illustration purpose and have
no link whatsoever to actual data related to applicants, actors or applications under
the actual portal.

Target Audience:
This document is intended to provide a basic overview of the WB eDistrict 2.0
portal to the following:
• Citizens of the State intending to avail services or schemes (as per their
requirement/eligibility)
• Actors involved in providing the identified services to these Citizens
• Nodal Authorities and designated Govt. Officials for reviewing and
governance purpose.

CAUTION
The information contained in this document is confidential and no part of this
document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording or
otherwise, without the prior consent from M/s WTL, the State Nodal Agency (SNA)
and State Implementing Agency (SIA) for all e- Governance related activities in West
Bengal and Department of P&AR, Govt. of West Bengal.

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Revision Control History

S. No. Nature of Amendment Document Document Remarks

Version No. Release Date
1 Draft 1.0

Document Details

Name Version No. Description

Prepared by: ASHISH GULATI Date: ______________

Reviewed by: ______________ Date: ______________

Authorised by: Date: ______________

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User Manual for Applicants for Assessment of Property Tax by NKDA

Table of Contents
List of Abbreviations .......................................................................................................................5
1.0 Introduction ............................................................................................................................6
1.1 Accessing eDistrict 2.0 ........................................................................................................................ 6
1.2 User Navigation flow ........................................................................................................................... 7
1.3 Important Sections.............................................................................................................................. 8
2.0 Service Discovery ..................................................................................................................9
3.0 Scheme Discovery ...............................................................................................................11
4.0 User Registration .................................................................................................................13
4.1 Login to Portal ................................................................................................................................... 16
5.0 Applying for a Assessment of Property Tax under NKDA Jurisdiction ...........................19
5.1 Filling up the Application form.......................................................................................................... 20
5.2 Adding Supporting Documents. ........................................................................................................ 27
5.3 Deleting Draft Application that is no longer needed ........................................................................ 29
5.4 Editing a Draft Application ................................................................................................................ 30
5.5 Download Application Acknowledgement ....................................................................................... 31
5.6 Printing Application for Records ....................................................................................................... 32
5.7 Searching an Application................................................................................................................... 33
5.8 Tracking Application Status............................................................................................................... 34
5.9 Edit an Application ............................................................................................................................ 35
5.10 Checking the Application Outcome ................................................................................................ 37
5.11 Downloading the Output ................................................................................................................ 38
6.0 Connecting Helpdesk...........................................................................................................39
7.0 Submitting Feedback ...........................................................................................................40
8.0 Raising a Grievance .............................................................................................................41

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List of Abbreviations

Sl# Test Meaning

1. AIN Application Identification Number

2. OTP One Time Password

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

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1.0 Introduction
e-District 2.0 portal has been envisaged by Government of West Bengal to provide advanced
automated workflow solution for District Administration to improve upon the existing standards
for providing services to the citizens. This project harbors the dream to earn the reputation of
being paramount importance to help the State to establish higher acceptance standards for
electronic workflow system for the district administration as well as various departments for
processing the applications submitted either by citizens themselves or through Kiosk
Centers/BSKs, which are the primary front-end channels as envisaged in the project.

1.1 Accessing eDistrict 2.0

eDistrict 2.0 portal is a web-based application. The application has support for all the popular
web browsers like Chrome, Edge and Mozilla. It can be accessed by typing the URL identifier
on any of the above-mentioned browsers.
URL: http://10.10.98.51:8085/portal
The following screen opens up.

FIGURE 1

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1.2 User Navigation flow

The home page can be divided into 2 distinct sections. The Header and Body. The Header section
contains few common features which are a part of the standard design and may be used by the users
as per their convenience. The common features have distinct icons, and the usage is mentioned
below.:

Icon / Link Usage

The Search Option is provided to the user so that they

can search for a desired service/scheme from within the
portal

The Picture Gallery icon, can be used to view the

departmental images.

The Home Icon, helps the user to navigate to the home

page.

The Gallery Icon, helps the user to browse the photo

gallery.

Language selector allows the user to toggle between the

available. The portal supports English and Bengali la

Clicking on this allows the user to login to the portal and

avail the desired service

The Helpdesk link re-directs the user to the Helpdesk

information

The Hamburger icon on the extreme left provides further

alternative navigation options mentioned below :

• Login
• Services
• Schemes
• Contact Us
• Quick Links

User can jump to the Login screen, browse for the

available services, schemes and also jump to the Contact
Us.

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Icon / Link Usage

Users can Register themselves with the revamped

eDistrict Portal by clicking the link and filling up the
necessary details.

Users can access the Application Wizard to determine

the eligibility of availing services based on the individual
criteria such as AGE, Qualification etc.

Users can Check the details related to the Various live

services by clicking the link and filling up the necessary
details.

Users can access the details related to the Various live

schemes available by clicking the link and filling up the
necessary details.

1.3 Important Sections

Other Important Sections present in the home screen are:

• Latest Updates : The Latest Updates section shows latest updates or the important changes
which have been newly implemented vide the portal. It serves as a medium of imparting latest
communication to the target audience.

• e-District Mobile: eDistrict Mobile application details

• Welcome : Provides the basic introduction of what the portal is about.

• Notice : It is an archive of the latest Govt. Notices / Circulars.

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2.0 Service Discovery

In case any user wants to know about a particular service, he or she can do so by clicking the Services link.
The Service Discovery screen appears as follows.

FIGURE 2
To know more about the service, a user should click on the name of the service. The user is provided with
navigation icons (> and <) to navigate across various Departments. The following screen appears when
the user clicks the service Issuance of Fire Safety Recommendation.

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FIGURE 3

To go-back to the previous screen, the user needs to click on the CANCEL button.

In case the user intends to avail a service, the user must register itself with the portal first using the
REGISTER option and then login to the portal using the LOGIN option and complete the process by
providing his or her unique username and click on Sign In.

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3.0 Scheme Discovery

In addition to citizen-centric services, WB eDistrict 2.0 positions itself as a Single Window access point for
the various beneficiary schemes. In order to see the available schemes, the user needs to click on the
Schemes link to open the Scheme Discovery window as shown below.

FIGURE 4
In-order to know more about the scheme, the user can either use the Search option to search for the
necessary scheme by typing the name or use the available Filters. In case the user wants to know more
about say the Krishak Bandhu Scheme a popular scheme, falling under the Loan, the user can click on
the Scheme Name and learn more about the same. The following screen appears.

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FIGURE 5

In case the user intends to avail a scheme, the user must register itself with the portal first using the
REGISTER option and then login to the portal using the LOGIN option and complete the process by
providing his or her unique username and click on Sign In.

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4.0 User Registration

User Registration is mandatory for availing any of the available scheme or services. In case the visitor to
the portal is an occasional surfer, he or she can get a good idea of the portal without going through the
registration process.

In case the visitor to the portal wants to avail the service, then he or she needs to be a registered user.
Users can register themselves with the revamped eDistrict Portal by clicking the REGISTER link and filling
up the necessary details. The following screen appears as the user clicks on the REGISTER link.

FIGURE 6
The default screen is deigned to capture the Personal Details of the user. This includes Name, Email Id,
Mobile Number and Date of Birth. All the details are Mandatory in Nature. User is required to fill-up the
necessary details and click on the Next button. This leads to next screen.

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FIGURE 7

The user is required to select a Username of his or her choice. This entry is validated against the user
names which are already registered. In case the same is repeated, an appropriate user message is flashed
to warn the user regarding the non-availability of the same. Once the user provides valid values for all the
remaining field, he or she needs to click on the Next button to move to the final screen where the OTP
shared must be validated to complete the User Registration process. The following screen displays this.

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FIGURE 8

Once the User Registration is Successful, the User needs to login.

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4.1 Login to Portal

An occassional surfer or visitor can access the content rich portal without using the User Registration
option. However, User Registration becomes mandatory once any scheme or service needs to be
availed. Post the User Registration, the user should login to his or her accout. In order to do so he or
she must click the Login button. The following screen appears.

FIGURE 9
The user needs to provide the correct username and then click on Sign In and is redirected to the following
page.

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FIGURE 10

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Once the OTP is successfully authenticated, the user is directed to the User Dash Board as shown below.

FIGURE 11

The Dashboard shows the application count against various status. For a new user this count is Zero for
all the status categories.

FIGURE 12

Status Meaning

Pending Actions Count of Applications which have been

successfully submitted and are yet to be acted
upon by the actor

Draft Count of Applications which are saved as Draft

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Status Meaning

Approved Count of Applications that have been approved

Reject Count of Applications that are rejected on various

grounds

Submitted Count of Applications that have been submitted

successfully

5.0 Applying for a Assessment of Property Tax under NKDA Jurisdiction

User needs to find the service as shown below.

FIGURE 13
The following screen appears when the user clicks on the Service Name.

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FIGURE 14
The user needs to click on Accept button to proceed further. The following screen appears.

FIGURE 15

5.1 Filling up the Application form

Applicant needs to fill up the Required Information in this section as shown below.

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FIGURE 16
The user needs to provide the requisite information and click on the Search Button as shown below.

FIGURE 17

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If the user provides wrong information, the system responds accordingly with an appropriate message.
The following screen may be referred to.

FIGURE 18
In case the user has the correct value, the user is allowed access to proceed with the application as shown
below.

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FIGURE 19
The user can now provide the data related to the Owner Details, Property Address and Communication
Address as shown below.

FIGURE 20

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FIGURE 21

FIGURE 22

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FIGURE 23
The user needs to click on Save Draft button to save the data in the draft mode or click on Save & Next
button to proceed to the next screen. It may be noted that mandatory fields, if any, are denoted by an
asterisk (*) mark next to them (as seen in the earlier image).

Once the user clicks on the Save & Next button the following screen appears. Here the user is required to
provide the Property Description, Property Details, Details of Tax Saathi and Other Information. The
following screen shot displays the same.

FIGURE 24
To move to the previous screen the user can click on the Back Button. The user can expand the Property
Decription section and provide the necessary details. Following screen shot can be referred to.

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FIGURE 25
Next, the user has to provide Property Details, followed by details pertaining to Tax Saathi and Other
Details. The following screen may be referred to.

FIGURE 26

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FIGURE 27

5.2 Adding Supporting Documents.

User needs to click on the supporting document button.

To attach the documents user needs to click on the Supporting Documents in order to attach the
supporting documents and then attach files individually as per the service requirement.

FIGURE 28

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To attach a document, the user needs to click on the Attach File(s) link. Once all the necessary documents
are uploaded, User has to click on Save button to save the attachments. The following message appears.

FIGURE 29

Now the user can click on Preview button to preview the application as shown below.

FIGURE 30
And then click on Submit button to complete the application submission. The Unique AIN is generated
for the application submitted. This is shown in the image below.

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FIGURE 31

The User can close the window and go to the Dashboard, to see the application. Also, the
acknowledgement details can be downloaded / printed for records by clicking on the Download button.

To view the Annual Valuation and Tax the user has to click on the Show Annual Valuation and Tax Button.
To Pay the Property Tax, the user has to click on the Pay Tax Button.

5.3 Deleting Draft Application that is no longer needed

The user needs to click in the Trashcan Icon as shown below.

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FIGURE 32

The following screen appears.

FIGURE 33
The user has to click on Ok button to confirm the deletion. The following confirmatory message
appears confirming the deletion.

FIGURE 34

5.4 Editing a Draft Application

The user has to click on the Edit icon as shown below to edit the draft.

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FIGURE 35

5.5 Download Application Acknowledgement

The user needs to click on the Download icon as shown below.

FIGURE 36

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5.6 Printing Application for Records

If needed, the applicant can keep a printout or a softcopy of the application for his/her record. The
applicant needs to click on the print icon for the same as shown below.

FIGURE 37

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5.7 Searching an Application

To search an application the user should enter the Unique AIN of the application in the Search Box.
The following screen shot may be referred to.

FIGURE 38
In case the application has been Sent Back by any actor the same process may be followed. In such a
case the following screen appears.

FIGURE 39

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Since the application has been sent back the user can view the reasons / comments for the same by
clicking on SendBack Remarks as shown above. The following screen appears.

FIGURE 40

5.8 Tracking Application Status

To track the status the user has to click on Track Case Status Icon as shown below.

FIGURE 41
The following screen appears showing the real time status.

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FIGURE 42

5.9 Edit an Application

In order to edit an application, the user has to follow the following steps:

• Login to WB eDistrict portal

• Search the application using the search features with the help of the Unique AIN as
mentioned in the previous section.
• View the remarks shared by the concerned departmental authority.
• Click on the Edit Case icon and make the necessary changes as shown below and make the
necessary changes.

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FIGURE 43

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5.10 Checking the Application Outcome

In order to check the outcome of an application, the user has to follow the following steps:

• Login to WB eDistrict portal

• Search the application using the search features with the help of the Unique AIN as
mentioned in the previous section.
• Application may have the outcome as Approved or Rejected as per the merit of the case.
The following screen shot shows an application which has been rejected.

FIGURE 44
The following screen shot shows an application which has been approved.

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FIGURE 45

5.11 Downloading the Output

In order to check the outcome of an application, the user has to follow the following steps:

• Login to WB eDistrict portal

• Search the application using the search features with the help of the Unique AIN as
mentioned in the previous sections.
• Click on the Download Certificate icon under the Actions heading as shown below

FIGURE 46

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The following screen appears.

FIGURE 47
The user has to click on the Download icon and download the document.

6.0 Connecting Helpdesk

WB eDistrict portal aims to serve to a huge number of individuals under different roles. In case, the user
gets stuck at a specific point, he or she can click on the Helpdesk link or select the Contact Us menu
provided. The following screen appears.

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FIGURE 48

The Contact Us section also provides the user to submit generic feedback on the portal as well as provides
an option to Submit the Grievance if any.

7.0 Submitting Feedback

In order to submit the feedback, the user needs to enter the name and mobile number and select the
rating against the feedback survey parameters and finally enter the comments as shown below.

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FIGURE 49

The user has to click on the SUBMIT button to successfully register the feedback with the portal. In case
the user needs to change the selection, he or she can click on the RESET button provided.

8.0 Raising a Grievance

Coming Soon !!!!!!!!!!!!

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