Family Portal User Instructions
1 MyEducationBC
The MyEducationBC (MyEdBC) application is a secure portal used in most school districts in the
Province of BC. Security is guided by the rules and regulations of the School Act and Freedom
of Information and Protection of Privacy Act (FOIPPA). If you have any questions or concerns
please contact your school principal.
2 Logging In
A Login ID and a temporary Password will be provided to you by email at the time your
account is created. The email will come from ‘[email protected]’.
The MyEdBC website is: https://www.myeducation.gov.bc.ca/aspen/logon.do
1. Enter your Login ID and temporary Password
2. Click Log On
3. You will be prompted to change your password. ‘Current Password’ is the temporary
Password you were provided. Enter a ‘New Password’ and ‘Confirm New Password’.
Password requirements are displayed behind the red warning message.
Courtesy Surrey School District 1
Family Portal User Instructions
4. You will be prompted to confirm your email address and enter your Security Preferences
by choosing a security question and answer that you will remember. This will allow you
to use the ‘Forgot my Password” function on the logon page, should you need to reset
your password.
2.1 Preferences
After you have logged in, you can make changes to your preferences by selecting the drop
down arrow beside your name and ‘Set Preferences’ in the top right of the screen.
2.2 Password Recovery
If you forget your MyEdBC Portal Password, you can click the ‘I forgot my password’ link on the
login screen and an email will be sent to you with a new temporary password.
Courtesy Surrey School District 2
Family Portal User Instructions
3 Navigation
Top Tabs: There are four Top Tabs on the main page. The Top Tab you are currently viewing
will be highlighted.
Side Tabs: The tabs along the side will change depending on the current Top Tab
3.1 Pages Top Tab
You will land on the Pages top tab every time you log in. There will be notices about upcoming
system outages and other information from the Provincial service provider.
The main landing Page includes:
Recent Activity - information about recently posted student attendance and some mark
information.
Published Reports - When a report card is published to the portal, it will appear under the
Published Reports heading as a hyperlinked PDF document. You will receive an email that it
has been published to the portal.
Courtesy Surrey School District 3
Family Portal User Instructions
Click on Page Directory to see other web pages that you have access to. Click Add to add the
Page to your view. The added Page will now be available in the Pages list on the left.
3.2 Family Top Tab
This tab contains your child’s demographic details. Each Side Tab contains specific
information. If you have more than one child, the Family top tab will allow you to select a
student (using the checkbox beside the student name) then click on the available side tabs to
see details about the student you selected.
Details side tab shows basic information including demographics, physical and mailing
addresses, and the most recent photo of your child.
Contacts side tab shows the parent/guardian(s) and emergency contacts. Please check this
and inform the school of any changes.
Transcript side tab includes class marks from current and previous years.
IMPORTANT: Change the Dictionary Menu to All in order to view all records.
Set the Filter to All Records or Current Year depending on what you’d like to see.
Courtesy Surrey School District 4
Family Portal User Instructions
Assessments side tab currently contains provincial assessments like FSA or Provincial Exams.
Schedule side tab shows your child’s current courses. There are two ways to view the
schedule: List View and Matrix View. You can toggle between the two views using the <<List
view and Matrix view >> options at the top left of the screen.
Requests side tab contains course Requests for the next school year and a Graduation
Progress summary.
Membership side tab shows your child’s enrollment history as well as the Schools they may
be cross-enrolled to. The Programs sub side tab also displays any programs.
Transactions side tab may include fees information.
Documents side tab may include documents.
Notifications side tab is not currently in use. It may be used as we move forward in the project.
3.3 Academics Top Tab
The Academics Top Tab will allow you to select a course (using the checkbox beside the
course) then click on the available Side Tabs to see details about the course you selected.
Courtesy Surrey School District 5
Family Portal User Instructions
Assignments side tab may provide assignment and assessment information.
Attendance side tab provides attendance information for the selected class.
Once you have selected a course and clicked on a Side Tab you can use the navigation arrows
in the top right corner to switch between courses that are in the list. Navigation Buttons make it
easy to move back and forth through records.
Please note: marks provided here may not be a full picture of a student’s level and they may
not relate to their report card mark.
3.4 Calendar Top Tab
You are able to view the calendar by Day, Week, or Month.
This calendar may contain School Calendar information, as well as teachers may include
information about when assignments were assigned and due.
You are able to enter your own Appointments in this calendar by using the Options menu and
selecting Add Appointment.
Courtesy Surrey School District 6
