PC KINYANJUI TECHNICAL TRAINING INSTITUTE

LEARNING PLAN
REF: PCKTTI/ADM/F15
Unit of competence: PERFORM COMPUTER REPAIR AND MAINTENANCE Unit code: ICT/CU/IT/CR/6/6

Name of the Trainer: NELLY TABITHA

Institution: PC KINYANJUI TECHNICAL TRAINING INSTITUTE Level: 6 (DIPLOMA)

Date of preparation: 15TH APRIL 2024 Date of revision:

Number of learners: Class: - IT/L6/MAY/24

Skill or job task: Identifying and using digital devices such as smart phones, tablets, laptops and desktop PCs for purposes of communication, work
performance and management at the work place.

Benchmark or criteria to be used:

1. Assemble and Disassemble Computer Components

2. Troubleshoot Computer Components
3. Repair/replace and reassemble components
4. Test computer/component functionality
5. Upgrade computer hardware
Wee Sessio Session Learning Outcome Trainer Trainee Activitie Resources & Learning Checks/ Reflections &
k n No. Title Activities s Refs Assessments Date
1
1
2
REPORTING AND NEW ADMISSIONS FOR JANUARY INTAKE
Trainer: Trainees: Refs:
Pose questions Give answers on - Mike Meyers' Oral question
ASSEMBLE AND DISASSEMBLE COMPUTER COMPONENTS
1. Acquire and define on questions posed to CompTIA A+
disassembling disassembling them Guide to
tools. tools Managing and
In groups of five Troubleshootin Practical exercises
2. Discuss the Facilitate to discuss the g PCs, Seventh
procedures and supervise and procedures and Edition (ebook)
techniques for coordinate techniques for
disassembling group disassembling and - COMPUTER
discussions present their HARDWARE:
findings Installation,
Interfacing,
2 1
Troubleshootin
g and
Assignment Maintenance by
State the different K. L. James
types of tools (ebook)
needed for
disassembling a
computer
TRAINING
AIDS:
Handout on
procedure and
techniques
Wee Sessio Sessio Learning Outcome Trainer Trainee Activitie Resources & Learning Checks/ Reflections &
k n No. n Title Activities s Refs Assessments Date
Trainer: Trainees: Refs: Oral question
1. Disassemble faulty Provide Read and discuss - Mike Meyers' Observation
components from instruction the manual CompTIA A+

ASSEMBLE AND DISASSEMBLE COMPUTER COMPONENTS

the computer manuals. Guide to
according to the Managing and
instruction manuals Discuss in groups Troubleshootin
provided. Facilitate and of four the g PCs, Seventh
supervise documentation of Edition (ebook) Oral Presentation
jigsaw group faulty components
2. Document faulty discussion and present their - COMPUTER
components findings to other HARDWARE:
jigsaw experts Installation,
Interfacing,
Assignment Troubleshootin
2 2
State the g and
importance of Maintenance by
documentation in K. L. James
repair and (ebook)
maintenance

TRAINING
AIDS:
Instruction
manuals
Wee Sessio Sessio Learning Outcome Trainer Trainee Activitie Resources & Learning Checks/ Reflections &
k n No. n Title Activities s Refs Assessments Date
1. Identify computer Trainer: Trainees: Refs: Oral question
parts Displays Analyze the - Mike Meyers'
pictures of pictures and CompTIA A+
different Think, pair and Guide to
computer parts share their Managing and
responses Troubleshootin
TROUBLESHOOT COMPUTER COMPONENTS

g PCs, Seventh
Facilitate Discuss in groups Edition (ebook)
2. Assemble computer Coordinate of four and share Observation
maintenance tools and supervise their findings on - COMPUTER
buzz group computer HARDWARE:
discussions maintenance tools Installation,
Interfacing,
Troubleshootin
3 1 g and
Assignment Maintenance by
Discuss other K. L. James
computer parts (ebook)

TRAINING
AIDS:
Pictures on
different
computer parts
Week Session Session Learning Outcome Trainer Trainee Activities Resources & Learning Checks/ Reflections &
No. Title Activities Refs Assessments Date
Trainer: Trainees: Refs:
1. Illustrate Points out the Observe the - Mike Meyers' Observation
maintenance different maintenance CompTIA A+
techniques techniques techniques Guide to
Managing and
Troubleshootin
TROUBLESHOOT COMPUTER COMPONENTS

In groups discuss g PCs, Seventh Oral questions

2. Establish theory of Coordinate and theory of probable Edition (ebook)
probable cause supervise cause and present
group their findings - COMPUTER
discussions HARDWARE:
Installation,
Interfacing,
Assignment Troubleshootin
Explain different g and
3 2
maintenance Maintenance by
techniques K. L. James
(ebook)

TRAINING
AIDS:
Handout on
repair and
maintanence
Wee Sessio Sessio Learning Outcome Trainer Trainee Activitie Resources & Learning Checks/ Reflections &
k n No. n Title Activities s Refs Assessments Date
Refs:
1.Test of theory of probable Determine Observe the tests - Mike Meyers' Observation
cause cause through performed CompTIA A+
testing of the Guide to
theory Managing and
Troubleshootin
g PCs, Seventh
Edition (ebook)
TROUBLESHOOT COMPUTER COMPONENTS

2.Problem identification Establish Discuss in groups Written report

cause of the of four and share - COMPUTER
problem their findings on HARDWARE:
the problem cause Installation,
Interfacing,
Troubleshootin
Facilitate g and
Coordinate Maintenance by
4 1 and supervise K. L. James
buzz group (ebook)
discussions

Assignment
Discuss other tests
that can be
perfomed

TRAINING
AIDS:
Handout on
repair and
maintanence
Week Session Session Learning Outcome Trainer Trainee Activities Resources & Learning Checks/ Reflections &
No. Title Activities Refs Assessments Date
Trainer: Trainees: Refs:
- Mike Meyers' Written test
CompTIA A+
Guide to
Managing and
1 Attempt at least 90% of Issue Mark attendance Troubleshooting
the questions within the attendance PCs, Seventh
given time. registers Edition (ebook)
Observe sitting
Organize arrangement - COMPUTER
2 Attain at least 50% of the sitting HARDWARE:
questions correctly arrangement Observe Installation,
examination rules Interfacing,
Issue exam and regulations. Troubleshooting
rules and and Maintenance
ASSESSMENT TEST - I

regulations. Receive test by K. L. James

papers and (ebook)
CONTINUOUS

Issue test materials

papers and - OS/Curriculum
4 2
materials Read and
understand the - Learning guides
Supervise and instructions on the
facilitate question paper.
exam.
Write the exam in Training Aids:
Update silence - Question papers
trainees on - Answer booklets
time Hand in - PC weighing
examination tool
scripts when time - Assesor’s guide
Collect is up. - Clock
examination
scripts when Give feedback on
time is up. the exam.

Get feedback
on the exam.
Wee Sessio Session Learning Outcome Trainer Activities Trainee Activities Resources & Refs Learning Reflections
k n No. Title Checks/ & Date
Assessments
Trainer: Trainee: Refs:
1. Perform Pose questions on Think, pair in groups - Mike Meyers' Oral question
appropriate solution different solutions of 2 and share their CompTIA A+
to the problem responses Guide to Managing Practical
TROUBLESHOOT COMPUTER COMPONENTS
Facilitate and supervise and exercises
jigsaw group discussion Discuss in groups of Troubleshooting
four the appropriate PCs, Seventh
solution to the Edition (ebook)
problem and present
their findings to other - COMPUTER
jigsaw experts HARDWARE:
Installation,
Interfacing,
5 1
Troubleshooting
Assignment and Maintenance by
Discuss assembling K. L. James
and disassembling (ebook)
process

TRAINING AIDS:
Handout on
appropriate
solutions
Wee Sessio Session Learning Outcome Trainer Activities Trainee Activities Resources & Refs Learning Reflections
k n No. Title Checks/ & Date
Assessments
Trainer: Trainees: Refs:
- Mike Meyers'
CompTIA A+
Determine components Observe the faulty Guide to Managing Practical
to replace or repair parts and exercises
Troubleshooting
PCs, Seventh
REPAIR/REPLACE AND REASSEMBLE COMPONENTS

Edition (ebook)

- COMPUTER
HARDWARE:
Installation,
Interfacing,
Troubleshooting
and Maintenance by
Identify faulty parts K. L. James
to be repaired or (ebook)
5 2 replaced

TRAINING AIDS:
 A faulty
Assignment computer
Practice identifying
faulty parts
Wee Sessio Session Learning Outcome Trainer Activities Trainee Activities Resources & Refs Learning Reflections
k n No. Title Checks/ & Date
Assessments
Trainer: Trainees: Refs:
- Mike Meyers'
1. Acquisition of Guides trainees on Observes and note CompTIA A+ Oral question
new parts in case of acquisition of new parts down the Guide to Managing
replacement as per the specifications specifications and
of the components Troubleshooting
REPAIR/REPLACE AND REASSEMBLE COMPONENTS

PCs, Seventh
Edition (ebook)
2. Demonstrate Does repair on faulty Discuss procedures Practical
procedures and components and techniques - COMPUTER exercises
techniques for HARDWARE:
reassembling Installation,
Interfacing,
Troubleshooting
and Maintenance by
6 1 K. L. James
(ebook)

Assignment
State the procedures TRAINING AIDS:
and techniques for Handout on repair
reassembling and maintenance
Week Session Session Learning Outcome Trainer Activities Trainee Activities Resources & Refs Learning Reflections
No. Title Checks/ & Date
Assessments
Trainer: Trainees: Refs: Oral question
- Mike Meyers'
CompTIA A+ Observation
Guide to Managing
REPAIR/REPLACE AND REASSEMBLE COMPONENTS and
Coordinate and Pair, share and repeat Troubleshooting
supervise group answers shared to them PCs, Seventh
discussions Edition (ebook)

- COMPUTER
HARDWARE:
Installation,
Pose a question on Think, pair and share Interfacing,
component testing responses to questions
Component testing Troubleshooting
6 2 posed to them and Maintenance
by K. L. James
(ebook)
Assignment
Practice testing
different components
TRAINING AIDS:
Handout on repair
and maintenance
Wee Sessio Sessio Learning Outcome Trainer Activities Trainee Activities Resources & Refs Learning Reflections
k n No. n Title Checks/ & Date
Assessments
Trainer: Trainees: Refs:
- Mike Meyers'

REPAIR/REPLACE AND REASSEMBLE COMPONENTS

CompTIA A+
Illustrate how to Observe and take note Guide to Managing Observation
reassemble the of the process and
components Troubleshooting
PCs, Seventh
Edition (ebook)
Reassemble the Pose questions on safety Think, pair and share Oral question
repaired or replaced precautions to take when responses to questions - COMPUTER
components working with the posed to them HARDWARE:
components Installation,
7 1 Interfacing,
Troubleshooting
and Maintenance
by K. L. James
(ebook)

Assignment TRAINING AIDS:

Practice searching for  Handout on
deleted files and repair and
restoring them maintenance
Wee Sessio Sessio Learning Outcome Trainer Activities Trainee Activities Resources & Refs Learning Reflections
k n No. n Title Checks/ & Date
Assessments
Trainer: Trainees: Refs:
- Mike Meyers'
CompTIA A+

REPAIR/REPLACE AND REASSEMBLE COMPONENTS

Guide to Managing
and
Troubleshooting
PCs, Seventh
Guides trainees on Observes and practice Edition (ebook) Oral question
making a computer report making Observation
repair/ replace report - COMPUTER
HARDWARE:
Installation,
Create a Interfacing,
7 2
repair/replace report Troubleshooting
Assignment and Maintenance
Practice making a by K. L. James
report on computer (ebook)
repair/report

TRAINING AIDS:
 Handout on
repair and
maintenance
Wee Sessio Session Learning Outcome Trainer Activities Trainee Activities Resources & Refs Learning Reflections
k n No. Title Checks/ & Date
Assessments
Trainer: Trainees: Refs:
- Mike Meyers'
1 Attempt at least CompTIA A+ Written Test
90% of the questions Guide to Managing
within the given and
time. Issue attendance Mark attendance Troubleshooting
registers PCs, Seventh
Edition (ebook)
2 Attain at least 50% Organize sitting Observe sitting
of the questions arrangement arrangement - COMPUTER
correctly HARDWARE:
ASSESSMENT TEST - II

Issue exam rules and Observe examination Installation,

regulations. rules and regulations. Interfacing,
CONTINUOUS

Troubleshooting
Issue test papers and Receive test papers and Maintenance by
8 1
materials and materials K. L. James
(ebook)
Supervise and facilitate Read and understand
exam. the instructions on the - OS/Curriculum
question paper.
- Learning guides
Update trainees on time Write the exam in
silence Training Aids:
- Question papers
Collect examination Hand in examination - Answer booklets
scripts when time is up. scripts when time is - PC weighing tool
up. - Assesor’s guide
- Clock
Get feedback on the Give feedback on the
exam. exam.
Wee Sessio Sessio Learning Outcome Trainer Trainee Activitie Resources & Refs Learning Reflections &
k n No. n Title Activities s Checks/ Date
Assessments
Trainer: Trainees: Refs:
- Mike Meyers' CompTIA Oral question
A+ Guide to Managing
Pose Brainstorm and and Troubleshooting PCs,
questions on give answers to Seventh Edition (ebook)
computer question posed to
TEST COMPUTER/ COMPONENT FUNCTIONALITY

testing tools them - COMPUTER

Define and identify HARDWARE:
computer testing tools Installation, Interfacing,
Facilitate, In groups discuss Troubleshooting and Written test
 Gather testing coordinate importance of Maintenance by K. L.
tools according and supervise manufacturers James (ebook)
to the group manual
manufacturer’s discussions
manual TRAINING AIDS:
8 2  Handout on repair
Assignment and maintenance
Identify other  Manufacturer’s
computer testing manual
tools
Wee Sessio Sessio Learning Outcome Trainer Activities Trainee Activitie Resources & Learning Checks/ Reflections &
k n No. n Title s Refs Assessments Date
Trainer: Trainees: Refs:
- Mike Meyers'
CompTIA A+
Pose question on Think, pair and Guide to Oral question

TEST COMPUTER/ COMPONENT FUNCTIONALITY

testing techniques share their Managing and
responses on Troubleshootin
questions posed to g PCs, Seventh
them Edition (ebook)

- COMPUTER Practical exercises

Identify testing Facilitate, In groups discuss HARDWARE:
techniques coordinate and different types of Installation,
supervise group testing techniques Interfacing,
9 1 discussions Troubleshootin
g and
Maintenance by
K. L. James
(ebook)

Assignment
Discuss
importance of Training aids:
following Handout
manufacturers outlining
manual testing
techniques
Wee Sessio Sessio Learning Outcome Trainer Trainee Activitie Resources & Learning Checks/ Reflections &
k n No. n Title Activities s Refs Assessments Date
Trainer: Trainees: Refs:
Identify testing procedures Pose question Brainstorm and - Mike Meyers' Oral question
on testing give answers to CompTIA A+
procedures question posed to Guide to
them Managing and
Troubleshootin
g PCs, Seventh
TEST COMPUTER/ COMPONENT FUNCTIONALITY

Perform computer test Test repaired Observe Edition (ebook) Observation

functionality or replaced performance of
component as computer tests - COMPUTER
per the functionality HARDWARE:
instructions Installation,
Interfacing,
Troubleshootin
g and
Status report Gives report Ask questions on Maintenance by Oral question
9 2 on the status of alternative K. L. James
the test outcome (ebook)

TRAINING
Assignment AIDS:
Explain other Handout on
testing procedures testing
procedures
Wee Sessio Sessio Learning Outcome Trainer Trainee Activitie Resources & Learning Checks/ Reflections &
k n No. n Title Activities s Refs Assessments Date
Trainer: Trainees: Refs:
Pose question Give answers to - Mike Meyers' Oral question
1. Identify hardware on reason for questions posed to CompTIA A+
component to be upgraded upgrading them Guide to
Managing and
Troubleshootin
g PCs, Seventh
Edition (ebook)
2. Determine reasons of Facilitate and Think, pair and Oral question
upgrading supervise buzz share their - COMPUTER
UPGRADE COMPUTER HARDWARE/SOFTWARE

group responses on HARDWARE:

discussion questions posed to Installation,
them Interfacing,
Troubleshootin
g and
Maintenance by
K. L. James
(ebook)

10 1 Assignment
Identify other
reasons that may TRAINING
cause component AIDS:
to be upgraded Handout on
computer
hardware
upgrade
Wee Sessio Sessio Learning Trainer Activities Trainee Activitie Resources & Learning Checks/ Reflections &
k n No. n Title Outcome s Refs Assessments Date
Trainer: Trainees: Refs:
1.Identify Pose question on Think, pair and - Mike Meyers' Oral question
procedures and techniques for upgrading share their CompTIA A+
techniques for responses on Guide to
upgrading questions posed to Managing and
them Troubleshootin
g PCs, Seventh
Edition (ebook)
UPGRADE COMPUTER HARDWARE/SOFTWARE

2. Install and Facilitate and supervise Discuss in groups - COMPUTER Observation

configure the buzz group discussion of four the HARDWARE:
component installation of the Installation,
component Interfacing,
Troubleshootin
g and
Maintenance by
K. L. James
10 2 (ebook)

Assignment TRAINING
Discuss AIDS:
procedures and -Handout on
techniques for computer
upgrading hardware
computer upgrade
hardware
Wee Sessio Session Learning Outcome Trainer Activities Trainee Activities Resources & Refs Learning Reflections
k n No. Title Checks/ & Date
Assessments
Trainer: Trainees: Refs:
Tests functionality of Pose questions on - Mike Meyers' Oral question
the installed component alternative outcome CompTIA A+
Guide to Managing Observation
and
UPGRADE COMPUTER HARDWARE/SOFTWARE

Troubleshooting
PCs, Seventh
Edition (ebook)
Test functionality of
upgraded software/ - COMPUTER
hardware HARDWARE:
Installation,
Interfacing,
11 1 Troubleshooting
and Maintenance by
K. L. James
(ebook)

Assignment
Discuss various TRAINING AIDS:
functions of upgraded Handout on
component computer software
and hardware
upgrade
Wee Sessio Session Learning Outcome Trainer Activities Trainee Activities Resources & Refs Learning Reflections
k n No. Title Checks/ & Date
Assessments
Trainer: Trainees: Refs:
Assemble and Respond and clarify Attempt and ask - Mike Meyers' Oral question
disassemble concepts questions on gray CompTIA A+
computer areas Guide to Managing
components and
Come up with concepts Troubleshooting
to brainstorm on Brainstorm on various PCs, Seventh Observation
Troubleshoot concepts Edition (ebook)
computer
components Guide discussions on - COMPUTER
test questions Discussion on test HARDWARE:
questions Installation,
Repair/replace and Interfacing,
REVISION

reassemble Pose questions to review Troubleshooting

11 2 components key concepts Engage in Q&A and Maintenance by
sessions K. L. James
(ebook)
Test computer/
component - OS/Curriculum
functionality
- Learning guides

Upgrade computer
hardware Training Aids:
- Question papers
- Answer booklets
- PC weighing tool
- Assessor’s guide
- Clock
Wee Sessio Session Learning Outcome Trainer Activities Trainee Activities Resources & Refs Learning Reflections
k n No. Title Checks/ & Date
Assessments
1 Attempt at least Trainer: Trainees: Refs: Practical Test
90% of the questions - Mike Meyers'
within the given CompTIA A+
time. Guide to Managing
and
Issue attendance Mark attendance Troubleshooting
2 Attain at least 50% registers PCs, Seventh
of the questions Edition (ebook)
correctly Organize sitting Observe sitting
arrangement arrangement - COMPUTER
END TERM EXAMINATIONS

HARDWARE:
Issue exam rules and Observe examination Installation,
regulations. rules and regulations. Interfacing,
12, Troubleshooting
Issue test papers and Receive test papers and Maintenance by
13 &
materials and materials K. L. James
14
(ebook)
Supervise and facilitate Read and understand
exam. the instructions on the - OS/Curriculum
question paper.
- Learning guides
Update trainees on time Write the exam in
silence Training Aids:
- Question papers
Collect examination Hand in examination - Answer booklets
scripts when time is up. scripts when time is - PC weighing tool
up. - Assessor’s guide
- Clock
Get feedback on the Give feedback on the
exam. exam.
 PC KTTI/ADM/F16

PC KINYANJUI TECHNICAL TRAINING INSTITUTE

COURSE OUTLINE
Lecturer: NYABOKE NELLY TABITHA Subject: ICT Course: IT TECHNICIAN
Class: IT/L6/MAY 24 TERM: I Date of preparation: 15/04/2024

WEEK CONTENT HOURS

1 Assemble and disassemble computer components 4
2 Assemble and disassemble computer components 4

3 Troubleshoot computer components 4

4 CAT I 4

5 Troubleshoot computer components 4

6 Repair/ replace and reassemble components 4

7 Repair/ replace and reassemble components 4

8 CAT II 4

9 Test computer functionality 4

10 Test computer functionality 4

11 Upgrade computer hardware 4

14 END OF TERM EXAMINATIONS -