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Burger King Restaurant Excellence Report - 27172

The Burger King restaurant in Lucknow received a passing score of 96.9 and an overall grade of A during the audit conducted on May 6, 2025. Key issues included improper handwashing by the manager and failure to meet temperature standards for certain food items. Best practices noted included welcoming guests properly, but cleanliness issues were observed around beverage stations.

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Sakchham
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190 views4 pages

Burger King Restaurant Excellence Report - 27172

The Burger King restaurant in Lucknow received a passing score of 96.9 and an overall grade of A during the audit conducted on May 6, 2025. Key issues included improper handwashing by the manager and failure to meet temperature standards for certain food items. Best practices noted included welcoming guests properly, but cleanliness issues were observed around beverage stations.

Uploaded by

Sakchham
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Burger King Restaurant Excellence Visit Regular

Audit Information Restaurant Information


Visit Date: 05/06/2025 Restaurant#: 27172
Auditor: Anish Restaurant Name: Burger King Lucknow 27172
Start Time: 10:46 AM Restaurant Address: Shop No. 17/18 & back portion of Shop No.16,
Upper, Grd Flr Umrao Mall, Mahanagar, Near Badshah Nagar ,226006
Umrao Mall, Mahanagar, Near Baadshah Nagar Metro Station, UP
End Time: 02:41 PM City/State/Zip: Lucknow
Round#: 1 Country: India
Visit#: 1 Manager: Shiva Chaurasiya

Final REV Result, Score and Grade


Result: PASS Overall Score: 96.9
Food Safety Deductions: 0 Overall Grade: A
Rating A B C D F
Overall Score (%) 90 - 100 80 - 89.9 70 - 79.9 60 - 69.9 Below 60

Report Category Summary


Food Safety
Category Name Escalation Critical Important
0 0 0

Operational Standard
Category Name Point Point GEC Repeat
Possible Earned Deduction Findings
Deduction
GUEST SERVICE & EXPERIENCE 185 185 0 0
WHOPPER GOLD STANDARDS 0 0 0 0
FOOD & BEVERAGE QUALITY 185 165 0 0
MANAGEMENT 105 105 0 0
GUEST JOURNEY - CLEANLINESS AND MAINTENANCE 100 100 0 0
BACK OF HOUSE & EQ - CLEANLINESS AND MAINTENANCE 125 120 0 0
King’s Journey 45 45 0 0
DIGITAL OPERATIONS 65 65 0 0
Total 810 785 0 0

Best Practices & Recognition


Welcome the guest in a very proper manner and loudly
Most Urgent Issues
Manger not washing there hand when he checked the temperature , first he checked non veg then non veg chance of
contamination

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FOOD & BEVERAGE QUALITY
Clause # Description Point Point Earned Repeat
Possible Deviation
Non-Critical
FQ61 Produce meets Holding and Quality Standards 10 0 N
Findings
• FQ61.2 - Any produce does not meet the minimum quality
standard
Comments Onion are not cut properly

FQ73 Frozen & Chilled Products are Stored at Correct Temperatures 10 0 N


Findings
• FQ73.1 - The internal temperature of these items with a
thermometer does not meet the target temperature
Comments In veg veg whopper -13.3degree Celsius , crispy veg
patty -10.1 degree Celsius and junior veg whopper -13.1 degree
Celsius And non veg fried wings -14.4 degree Celsius , junior chicken
whopper -13.2 degree Celsius and crispy chicken -13.5 degree
Celsius

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BACK OF HOUSE & EQ - CLEANLINESS AND MAINTENANCE
Clause # Description Point Point Earned Repeat
Possible Deviation
Non-Critical

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BC43 Other Beverage Stations meet standard 5 0 N
Findings
• BC43.1 - Any cleanliness issues are observed with the non-
food contact areas of the beverage machine or the immediate
area surrounding the FCB machine
Comments The outer non food surface machine have sticky build

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