Destination Image and Social Influence On The
Destination Image and Social Influence On The
In Partial Fulfillment
of the Requirements for the Degree
Bachelor of Science in Tourism Management
Chapter 1
INTRODUCTION
Rationale
Tourist behavior depends heavily on both the destination's perceived image and
encompassing both cognitive and emotional aspects, plays a vital role in shaping
meta-analysis revealing that total and affective images serve as the most significant
destinations. Additionally, social influence, especially via platforms like social media,
has emerged as a vital motivator for travel. Pereira et al. (2023) highlighted that
destinations leveraging social media can effectively reduce uncertainty for tourists by
national image on travel motivation. Matiza and Slabbert (2020) found that the
attributes. The study conducted on tourists visiting Table Mountain uncovered that a
significant factor influencing travel motivation is the perception of the country, shaped by
illustrates a broader trend where the overall perception of the country, along with specific
attractions, influences the motivations for travel. Globally, the impact of social influence
—especially via social media platforms—is progressively shaping the motivations behind
travelers' journeys. Damanik et al. (2019) indicate that social media, particularly
heritage sites such as Kota Tua in Jakarta. The investigation indicates that Instagram
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stands out as the leading platform for acquiring travel-related information, revealing a
positive relationship between social media engagement and travel motivation. This
illustrates the growing impact of digital social interactions on the behavior of travelers.
including destination image and social influence. In Quezon Province, Andaya and
Apritado (2023) found that visitors' impressions of the destination influence their travel
plans. Negative infrastructure and accessibility opinions, poor marketing plans, and little
factors include poor public facilities, environmental cleanliness, and cultural preservation
(Varona & Lacap, 2021). Additionally, Social influence—especially peer networks and
internet platforms—has also become a major role in travel motivation, bringing both
benefits and concerns. Dellova et al. (2022) studied how social media affects
Intramuros tourism. Social media was a wonderful promotional tool, but it also altered
expectations from their experiences. Moreover, Aguirre et al. (2021) found that social
contacts and peer recommendations motivated South Cotabato tourists. However, bad
Recent studies conducted in Davao City have highlighted the significant impact
of destination image on the travel motivations of visitors, revealing various factors that
affect their intention to visit. Alcaraz et al. (2024) examined the factors influencing the
competitiveness of the city as a destination. Their findings indicate that aspects such as
behavioural intentions, including their willingness to revisit and recommend the city to
others. The study indicates that deficiencies in these areas could undermine the city's
reputation, thereby diminishing the appeal of travel for visitors. In the investigation they
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conducted, Olivar et al. (2023) examined how social media mediates the relationship
between travel preferences and tourist behaviour among local visitors to Davao City.
The findings indicate that social media significantly influences travel behaviour,
suggesting that the online portrayal of destinations can either enhance or diminish the
While the relationship between destination image and social influence has been
thoroughly explored in relation to tourist behavior, the combined influence of these two
Philippines—has not been adequately examined. Alcaraz et al. (2024) and Olivar et al.
(2023) assert that while individual factors such as destination image and social media
impact tourist behavior, the interplay and specific influence of these elements on travel
motivation necessitate further investigation. With the intention of guiding more efficient
and locally grounded tourism strategies, this study seeks to close that gap by looking at
how destination image and social influences combined drive travel motivation.
Research Objective
Hypothesis
The formulated null hypotheses as shown below, will be tested at .05 level
image, social influence, and travel motivation of tourists, drawing from selected
sources to support the study’s objectives and highlight existing gaps in the field.
Destination Image
shaped by organic sources, notably the content shared on social media platforms
(Lalicic et al., 2021). Chu et al. (2022) state that the principles of destination
location, along with both direct and indirect information acquired during travel,
staycation intention, with the image explaining 41% of the variation in intentions.
This empirical research shows that destination image shapes tourist behavior in
Hu, T., and Geng, J. (2024) states that destination image is a crucial factor
before, during, and after their journey to that area. Within this context, the
Madden et al. (2016) assert that the destination image may be explained
using "motivation theory." This concept suggests that the destination image may
derived from the location itself. This viewpoint highlights the dynamic interplay
tourists' perceptions.
(2022), Kalim et al. (2024), Nurcahyani et al. (2023), and Viet et al. (2020) as
cited in Sumarni et al. (2024). In the context of image model research, various
repeat travelers (K. Kurniawati et al., 2024; Mariam et al., 2022; Yang et al.,
the visit experience. The study monitors cognitive, affective, and holistic images
at four distinct intervals: before the visit, one month after the visit, and one year
perception following the visit, which tends to decline after a year. The
Yuan and Vui (2023) examined destination image data from numerous countries
and cultures. It showed that a positive destination image boosts first, repeat, and
referral visitors. The study also evaluated cultural, environmental, social, and
refrain.It profoundly affects travel intentions since positive images promote visits,
Sharma and Nayak (2018) state that three indication factors exist in
signify the evaluation of perceived attributes of the destination; (2) the affective
intent; and (3) the cumulative component illustrates the active contemplation of
research
imagery theories. The results emphasize the relationship among image type,
direct connection between destination image and travel motivation. Moreover, the
content, which also increases their desire to visit. Yamagishi et al. (2024)
travel.
The study conducted by Sürücü and Avci (2023) examines how domestic
tourists perceive the image of Amasra, Turkey, highlighting that their travel
motivations are primarily driven by an emphasis on “the sea, nature, and cultural
structure.” The findings emphasize that emotional states like “Peaceful, Happy,
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Good, and Comfortable” play a crucial role in shaping their experiences. The
study does not directly examine the connection between destination image and
destination image may increase tourists' desire to visit Amasra. The way tourists
The study conducted by Nirwana et al. (2024) reveals that the image of a
determination (R2) of 0.097. This indicates that the destination image accounts
for 9.7% of visitor interest, while the remaining 90.3% is attributed to other
the travel motivations of tourists. The relationship was analyzed through SPSS-
Social Influence
Weiß et al. (2024) define social influence as the processes through which
and conformity, and functions. through feedback loops that focus on various
psychological elements such as social proof and the fear of missing out (FOMO).
and itinerary planning. (Saini et al., 2024). Moreover, as noted by Asvikaa and
Gupta (2018), social influence plays a crucial role in shaping travel motivation;
those who are receptive to social influence and have confidence in online
reviews tend to be more driven by location sharing on social media. This effect is
notably pronounced among individuals who are single and actively looking for
peer recommendations.
Jebraoui and Nemiche (2024) highlight that social influence plays a crucial
emphasize that social media plays a crucial role in influencing travel motivation
phase, which ultimately impacts how travelers select their destinations in the
The findings from the study conducted by Ram and Rizoiu (2024) present
in ranking 500 X/Twitter users. Additionally, the study conducted by Latifah et al.
Social media plays a crucial role in shaping travel motivation through the
experiences that are not only shareable but also contribute to their social capital.
The quest for validation and recognition on social media influences the selection
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of travel destinations and molds the way experiences are shared. (Brito & De
Freitas, 2019)
The research conducted by Liu et al. (2022) emphasizes that social media
shared by these influencers. The findings indicate that Social Media Influencers
(SMIs) play a crucial role in shaping tourists' perceptions and motivations through
influence on travel motivation pertains to the ways in which cultural factors and
Asri et al. (2024) examines the influence of TikTok influencers on the travel
regarding travel decisions. The study emphasizes the substantial impact of user-
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particularly among younger demographics. Jani et al. (2024) found that students
Facebook, and Twitter for inspiration and decision-making regarding their travel
plans. This indicates that user-generated content not only informs but also
how social influence shapes individual decisions to take vacation trips. Their
social circles. These findings demonstrate how peer influence and the visibility of
motivation to travel.
Recent empirical studies have highlighted the significant role that social
motivation. According to Qiu et al. (2023), short video platforms (SVPs) such as
travel. The findings indicated that integrating Social Learning Theory with the
through the perceived expertise of social media influencers and the quality of
Park (2020) examined how the characteristics of social media information affect
tourism motivation through the lens of the pull-push motivation theory. The
findings indicated that the motivations of visitors are significantly shaped by the
type of content shared and the credibility of the information source, highlighting
the travel intentions of potential visitors, with attitude and motivation serving as
key mediators in this relationship. In addition to this, Siang (2024) examined the
Travel Motivation
for traveling from one location to another, which fulfills their travel needs and can
factors such as a desire for novelty, the need for escape, and the pursuit of
loyalty to destinations (Üsküdar & Temizkan, 2022). Çapar et al. (2022) stated
that travel motivation encompasses the inherent desire that propels individuals to
within the context of traveler values and attitudes, which include motivational,
to this study, these incentives are essential for understanding and forecasting
travel behavior across many contexts. Additionally, the study by Dhungana and
Sharma (2024) showed that travel motivation considerably affects both tourists'
17
attitudes and their travel intentions. The primary push factors fostering favorable
individuals' travel decisions. These can be classified into primary motives such as
the desire for novelty, the need to escape or relax, and the pursuit of relationship
building. Additionally, there are secondary and tertiary motives that include a
connection to nature, personal growth, and the quest for social status, all of
satisfaction. This finding affirms the work of previous scholars, suggesting that
the intention to revisit is notably positive. This indicates that the availability of
reimagining the destination and suggesting it to others, along with the favorable
into account the significance of motivation and its intended purpose. (He and
Luo, 2020).
The push and pull theory of motivation was introduced by Dann in 1977.
Dann (1997) states that multiple factors drive visitors and travelers to certain
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locations, which may be classified as either push or pull motives. Push factors
leisure, recreation, adventure, and escape, as well as a need to 'get away from it
all' and to escape the sense of isolation characteristic of modern living. Hence,
infrastructure.
motivation played a crucial role for tourists who wanted to leave their homes.
This desire was driven by the need to escape their repetitive and hectic routines,
as well as to gain insights into the destination, its culture, traditions, and various
historical sites. The natural beauty and safety attributes of the destination served
plays a crucial role in shaping tourists' attitudes and their intentions to travel. The
primary factors driving positive attitudes towards the destination include the
pursuit of novelty, the desire for relaxation, and the need for social interaction.
The study by Fadiya & Fiza (2024), explores how motivation impacts
57.7% of the variance and highlighting its importance in travel behavior and
destination selection. The study explores into the motivations and expectations of
essential push and pull factors. This provides valuable insights for marketing
Ulibas, 2024)
Han, Hwang, and Lee (2019) explored the decisions made by travelers
premium for eco-cruises. Moreover, Han and Hyun (2018) cited this theory in
their study and found that moral obligation, influenced by social factors,
effectively address the desires and needs of tourists. Furthermore, the analysis
20
results from the t test indicate that various forms of motivation—namely physical,
the decision to visit the Joang 45 Museum in Jakarta. Research has shown that,
destination choice and service use. Factors like cultural interests, adventure
seeking, relaxation needs, and social interactions play important roles in shaping
these motivations, which in turn affect tourism trends and marketing strategies.
undirected travel (UT), identifying four primary motivations: enhancing health and
social activities outside the home. This underscores the beneficial aspects of
travel that extend beyond simply moving from one place to another. The study
tourism, visiting friends and relatives, and event tourism. They found significant
Theoretical Framework
Dann's (1977) Push and Pull Motivation Theory outlines two distinct
reasons for travel: pull factors, which refer to the external attributes of a
significantly expanded Dann's Push and Pull Motivation Theory, offering a more
external (pull) factors, like the perceived image of the destination, and internal
and loyalty. Their findings indicate that to foster repeat patronage and positive
22
sentiment, the image of the destination, which acts as its primary enticement,
must align with the inherent motivations of travelers. Similarly, El-Said and Aziz
tourists in Egypt, emphasizing the ways in which pull factors (such as cultural
heritage and national image) and push motivations (such as the desire for
particularly in contexts that hold social and moral significance, such as tourism.
This theory suggests that individuals are motivated to act when they
have expanded the application of the Norm Activation Model within tourism
travel. For instance, Han, Hwang, and Lee (2019) explored the decisions made
pay a premium for eco-cruises. Moreover, Han and Hyun (2018) cited this theory
in their study and found that moral obligation, influenced by social factors,
23
Conceptual Framework
arrow from the independent variables is destination image, and social influence is
directed toward the travel motivation of tourists as the dependent variable. The
are significantly related to the travel motivation of tourist. Moreover, the goal is to
variable.
Independent Variables
DESTINATION IMAGE
Dependent Variable
TRAVEL MOTIVATION
OF TOURISTS
24
This study holds significant value for students in tourism and academic
serves as a crucial educational resource for learners, bridging the divide between
leverage the insights to align their curriculum with current industry needs. The
and the creation of effective policies aimed at improving the overall experience
branding strategies, tailor services, and boost visitor loyalty. This study offers a
valuable foundation for those exploring traveler behavior, online marketing, and
Definition of Terms
The following terms shown in the research title are conceptually and
Destination Image (IV1) -refers to the process through which people try to form
that drive individuals' travel decisions. These can be classified into primary
26
motives such as the desire for novelty, the need to escape or relax, and the
motives that include a connection to nature, personal growth, and the quest for
social status, all of which shape their travel experiences. Oktadiana and Agarwal
(2022)
Chapter 2
METHOD
This chapter presents the research design, research respondents,
research locale, research instruments, and statistical tools to be used for data
treatment.
Research Design
for investigating the connections between two or more variables within a single
27
and investigates the connections between two or more variables (Devi et al.,
that outlines and predicts how variables are logically associated within the real
world, without any intervention from the investigator to alter them or establish
insights into human phenomena (Curtis et al., 2016). This approach is especially
impact of these factors on their travel motivation. This design facilitates the
without the need for variable manipulation, thereby ensuring that real-world
research design is essential for offering empirical evidence that aids in effective
image, social influence, and travel motivation of tourist , all while keeping
Research Respondents
homogeneous and uniformly selected. This selection method ensures that every
individual has an equal chance to take part in the study, with the selection
process relying solely on chance (Noor et al., 2022). This guarantees that the
This study will involve the selection of 100 respondents. Nulty (2008)
indicates that a sample size of at least 100 has been considered sufficient for
data, the inclusion criteria specify that respondents must be tourists aged 18 and
above, enrolled under the program of hospitality and tourism management, and
enrolled in other programs and outside the institution will be excluded from the
study. This criterion guarantees that the study will yield relevant information into
29
the ways in which destination image and social influence affect travel motivation
of tourist.
Research Locale
students. This institution, established about 25 years ago, has committed itself to
Research Instrument
Three sets of survey questionnaires were utilized to collect data from the
study's respondents. The first set of the questionnaire will be about destination
image, adapted from the survey by Koo (2013). Moreover, the second set of the
questionnaire will be about social influence, based on the survey Jang et al.
(2009). Furthermore, the third set of the questionnaire will be about the travel
motivation of tourist, adapted from the survey from Abad et al. (2024) . An expert
face validity, confirming that the questions appeared suitable and understandable
In this study, a four-point Likert scale will be used for it is one of the most
commonly used scales. To evaluate the level of destination image the following
To evaluate the level of social influence the following scales were utilized:
were utilized:
all
Data Collection
During the outset, the researcher will arranged appointments with her
the changes were approved, the modified survey questionnaires were put
together and given to the panel of examiners for face validation. For this study to
happen, the researcher also asked approval from the Program Head/Dean of the
College Department. The researcher also gave the tool to the respondents in
person and explained why the study problems were important. After the
interviewees had answered all the questions on the research tools, the
researcher got the survey questionnaire. The results were put into a table and
then statistical tests were run on them. From then on, statistical results were
carefully looked at and read with professional care in order to come up with
Statistical tools
The statistical tools that were used for the treatment of the data collected
Mean and Standard Deviation – This will be used to describe the level of
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