SECTOR:

ELECTRONICS

QUALIFICATION:

ELECTRONIC PRODUCTS ASSEMBLY &SERVICING NC II

UNIT OF COMPETENCY:

MODULE TITLE:

MAINTAINING AND REPAIRING WASHING MACHINE

CBLM ELECTRONIC Date Developed:

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 SUMMARY OFCOMPETENCY-BASED LEARNING MATERIALS
List of Competency
No. Unit of competency Module title Code
Core
1 Assemble Disassemble Assembling Disassembling ELC724322
Consumer Consumer
Electronics Products And Electronics Products and Systems
Systems
2 Maintain and Repair Audio Maintaining and Repairing Video ELC724323
Video Products and Systems
Products and Systems
3 Maintain and Repair Maintaining and Repairing ELC724324
Electronically Controlled Electronically Controlled Domestic
Domestic Appliances Appliances ( Washing Machine)
4 Maintain and Repair Cellular Maintaining and Repairing ELC724325
Phones Cellular Phones

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CBLM ELECTRONIC Date Developed:
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 HOW TO USE THIS MODULE

Welcome to the Module “Maintaining and Repairing a Washing

Machine”. This module contains training materials and activities for you
to complete.
The unit of competency “Maintain and Repair Electronically-
Controlled Domestic Appliances” contains the knowledge, skills and
attitudes required forConsumer Electronics Servicing required to obtain
the National Certificate, level II (CES NC II).
You are required to go through a series of learning activities in order to
complete each of the learning outcomes of the module. In each learning
outcome there are Information
Sheets,ActivitySheets,Operation Sheet, and Student Write-Up. Do
these activities on your own and answer the Self-Check at the end of
each learning activity.
If you have questions, don’t hesitate to ask your teacher for assistance.
He is there to help you anytime you need him to accomplish your
activities.

Recognition of Prior Learning (RPL)

You have already some basic knowledge and skills covered in this module
because you have been working for some time; and already completed
training in this area.
If you can demonstrate competence to your teacher in a particular skill,
talk to your teacher so you don’t have to undergo the same training again.
If you have a qualification or Certificate of Competency from previous
trainings show it to him/her. If the skills you acquired are consistent with
and relevant to this module, they become part of the evidence. You can
present these for RPL. If you are not sure about your competence skills,
discuss this with your teacher.
After completing this module, ask your teacher to assess your competence.
Result of your assessment will be recorded in your competency profile. All
the learning activities are designed for you to complete at your own pace.
In this module, you will find the activities for you to complete and relevant
information sheets for each learning outcomes. Each learning outcomes may
have more than one learning activity.
This module is prepared to help you achieve the required competency,
in receiving and relaying information. This will be the source of
information that will enable you to acquire the knowledge and skills in
Maintaining and Repairing a Washing Machine independently at your
own pace with minimum supervision from your teacher.

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 MODULE CONTENT
QUALIFICATION/PROGRAM CONSUMER ELECTRONICS SERVICING NC II
UNIT OF COMPETENCY Maintain And Repair Electronically
Controlled Domestic Appliances.
MODULE TITLE Maintaining And Repairing Electronically
Controlled Domestic Appliances
(Washing Machine)
Module Description
This module covers the knowledge, skills and attitudes required to maintain
and repair Electronically Controlled Domestic Appliances (Washing Machine)
Nominal Duration :
Summary of Learning Outcomes:
Upon completion of this module, the trainee/student must be able to:
LO1. Enumerate, explain and apply OHS policies and procedures in
maintaining and repairing electronically controlled domestic appliances
LO2. Identify and explain the uses/functions of different types of tools and
testing instruments for maintaining and repairing electronically
controlled domestic appliances
LO3. Identify and explain or interpret the principles of operation of electronic
symbols and block sections of schematic diagram
LO4. Apply symptoms diagnosis and systematic pre-testing procedures
LO5. Troubleshoot, repair and maintain electronically controlled domestic
appliances
Assessment Criteria:
1. Electrical safety precautions are identified, enumerated and
explained correctly.
2. OHS in maintaining and repairing electronically controlled domestic
appliances are defined and explained.
3. OHS in maintaining and repairing electronically controlled
domestic appliances are demonstrated in accordance to the set
procedures/instructions.
4. Materials needed for maintenance and repair are identified
and prepared and checked according to the work instructions
5. Tools and equipment types and functions needed for maintenance and
repair are identified and demonstrated according to set standards
6. Testing devices and instruments operations needed for maintenance
and repair are explained and demonstrated according to instruction
manual
7. Personal protective equipment are used in accordance with
the Occupational Health and Safety guidelines and policies.8.
Electronic symbols are identified and selected according to
the schematic diagram
8. Electronic parts value are read and matched correctly as required

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 9. Schematic diagram sections and functions are identified and
explained.
10. Personal protective equipment are used in accordance with
occupational health and safety practices
11. Control settings/adjustments are checked in conformity with
service-manual specifications.
12. System defects/Fault symptoms are diagnosed and identified using
appropriate tools and equipment and in accordance with safety
procedures
13. Identified defects and faults are explained to the responsible person in
accordance with enterprise or company policy and procedures
14. Customers are advised/informed regarding the status and
serviceability of the unit
15. Results of diagnosis and testing are documented accurately and
completely within the specified time
16. Materials, tools and instruments needed in troubleshooting repair
and cleaning are selected and checked in accordance with established
procedures
17. Isolation of troubles are performed with proper Personal Protective
Equipment (PPE) and following the Occupational Health and Safety
(OHS) practices
18. Troubles are isolated by following the systematic procedures and
using proper instruments in accordance with the prescribed
instructions
19. Defective parts/components are replaced with identical or recommended
appropriate equivalent ratings and soldered/mounted in accordance
with the current industry standards
20. Control settings/adjustments of repaired unit are performed in
conformity with service-manual specifications
21. Cleaning of unit is performed in accordance with standard
procedures
22. Periodical tests of the repaired unit are maintained and
documented according to standard procedures
23. Repaired units are reassembled completely and waste materials are
disposed of in accordance with environmental requirements
24. Results of troubleshooting and repair are documented properly
within the specified time
PRE-REQUISITE:
BASIC AND COMMON COMPETENCIES
 Using Hand Tools
 Preparing and Interpreting Technical Drawing Used
in Shop
 Connecting and Interpreting Electronic Circuit
 Applying Quality Standard

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LEARNING EXPERIENCES/ACTIVITIES

Learning Outcome 1: Enumerate, explain and apply OHS policies and procedures in
maintaining and repairing electronically controlled domestic appliances. (Washing Machine)

Learning Activities Special Instructions:

1. Read information sheet 3.1-1 If you have some problem on the content of
Technical terms, Work Safety the information sheet don’t hesitate to
Requirements and 5S approach your facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now
answer self check provided in the
module.
Refer to the answer key for the answers
2. Answer Self-Check 3.1-1

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 Information Sheet 3.1-1
TECHNICAL TERMS

Flat iron - A domestic appliance used to press clothes

Schematic - Illustration of an electrical or electronic circuit with the
Diagram components represented by their symbol.

- Also called a short. Low resistance connection between

Short Circuit two points in a circuit typically causing excessive current.

- Process of joining two metallic surfaces to make an

Soldering electrical contact by melting solder (tin and lead) across
them.

- Tool with an internal heating element used to heat

Soldering Iron surfaces being soldered to the point where the solder
becomes molten.

- Electrical device having two states, ON (closed) or OFF

Switch (open).

- Sequence of operations intended to verify the correct

Test operation or malfunctioning of a piece of equipment or
system.

- Systematic approach to locate the cause of a fault in an

Troubleshooting electronic circuit or system.

- Known as a multi-tester. Test equipment used to check

Volt-Ohm-Meter AC, DC voltages, current in a circuit and resistance of any
components out of the circuit.

Work Safety Requirements

1. Always read and follow manufacturer’s manual for safe handling of
equipment.
2. 5S practice should be observed at all times even before and after
the job is done.
3. Handling and disposing of chemical should be done in a safe place
to avoid contamination and damage to property and the
environment.
4. Always use safety protective device in troubleshooting
5. Follow strictly the code of practice and implement Philippine
Electrical Code to prevent damage.

5S practice in the workplace.

5S is a Japanese housekeeping practice in the workplace to ensure
safe and conducive work environment.
 Sort
 Systematize
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 Sweep
 Standardize
 Self-Discipline

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 SELF CHECK 3.1-1
Directions:

 This self check determines your readiness to proceed to the next

learning outcome.
 Answer the following questions without looking at the key
answer.
 Refer your answers to key answers on the next page of this
CBLM.
 Do this only if you are done answering all the questions.
 If your correct answer is less than 90%, read the information
sheet again and repeat answering the self check.
 Proceed to LO2 only if you got the desired score.

1. Enumerate and explain electrical work safety precautions in

maintaining and repairing electronically controlled domestic
appliances.

2. Explain 5S practice in the workplace.

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CBLM ELECTRONIC Date Developed:
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 Answer Key 3.1-1

1. Enumerate and explain electrical work safety precautions in maintaining and

repairing electronically controlled domestic appliances.
Answer:
1. Always read and follow manufacturer’s manual for safe handling of
equipment.
2. 5S practice should be observed at all times even before and after
the job is done.
3. Handling and disposing of chemical should be done in a safe place
to avoid contamination and damage to property and the
environment.
4. Always use safety protective device in troubleshooting
5. Follow strictly the code of practice and implement Philippine
Electrical Code to prevent damage.

2. Explain 5S practice in the workplace.

Answer:
5S is a Japanese housekeeping practice in the workplace to ensure
safe and conducive work environment.
 Sort
 Sweep
 Systematize
 Standardized
 Self Discipline

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LEARNING OUTCOME SUMMARY
Learning Outcome 2: Identify And Explain The Uses /Functions Of
Different Types Of Tools And Testing Instruments
For Maintaining And Repairing Electronically
Controlled Domestic Appliances. (Washing
Machine)
CONTENTS:

1. Use and function of tools, equipment and testing instruments

2. Operation of equipment and testing instruments
3. Proper care and use of tools
4. Use of protective equipment and clothing

ASSESSMENT CRITERIA:
1. Materials needed for maintenance and repair are identified
and prepared and checked according to the work instructions
2. Tools and equipment types and functions needed for maintenance
and repair are identified and demonstrated according to set
standards
3. Testing devices and instruments operations needed for
maintenance and repair are explained and demonstrated according
to instruction manual
4. Personal protective equipment are used in accordance with
the Occupational Health and Safety guidelines and policies.

Conditions : Trainees the following resources are needed:

Workplace Location: Workstation On Domestic Appliances

Equipment, Tools:

Soldering Tools, Desoldering Tools, Screwdriver(Flat/ Philip, Wire

Stripper, Utility Knife, Side Cutting, Long Nose, Cleaning Brush, Analog
Multi-Tester.

Training Materials/Supplies:
Electrical Tape, Soldering Lead, Replacement Parts
EVALUATION METHOD:
Written test Direct observation
Practical test Interview (oral)

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LEARNING EXPERIENCES/ACTIVITIES
Learning Outcome 2: IDENTIFY AND EXPLAIN THE USES /FUNCTIONS
OF DIFFERENT TYPES OF TOOLS AND TESTING
INSTRUMENTS FOR MAINTAINING AND
REPAIRING ELECTRONICALLY CONTROLLED
DOMESTIC APPLIANCES. (Washing Machine)

Learning Activities: Special Instructions:

1. Read the attached Information If you have some problem on the
Sheet 3.2-1 on Tools and materials content of the information sheet
used in Diagnosing and Troubleshooting a don’t hesitate to approach your
Washing Machine. facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now
answer self check provided in the
module.

Compare answer to answer key 3.2-1

2. Answer Self Check 3.2-1

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 INFORMATION SHEET 3.2-1
Tools & Materials used in Diagnosing and Troubleshooting a Washing Machine.

Tools and Materials:

1. Set of screw drivers 7. Set of pliers

8. Soldering stand
2. Soldering iron

9. Soldering Lead
3. Wire stripper

10. Multi - Tester

4. Wrench/Pliers

5. Desoldering tool

6. Cleaning brush

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 SELF CHECK 3.2-1
Diagnosing/Troubleshooting a Washing Machine

Directions: Identify the common tools used in diagnosing and

troubleshooting a Washing Machine.

1.

2.

3.

4.

5.

6.

7.

8. .

9.

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 KEY ANSWER 3.2-1
Diagnosing and Troubleshoot a Washing Machine.

1. Wrench/Pliers

2. Soldering Stand

3. Desoldering Tool

4. Screw driver

5. Volt Ohm Milli ammeter

6. Long Nose Pliers

7. Wire Stripper

8. Soldering Iron

9. Set of Cleaning Brush

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LEARNING OUTCOME SUMMARY

LEARNING OUTCOMES NO. 3:Identify and explain or interpret the principles

of operation of electronic symbols and block
sections of schematic diagram
CONTENTS:
1. Electronic devices and symbols
2. Resistor and capacitor color codes
3. Classes and types of electronic parts/devices
4. Drawing and interpreting schematic diagrams

Assessment Criteria:

1. Electronic symbols are identified and selected according to the

schematic diagram
2. Electronic parts value are read and matched correctly as required
3. Schematic diagram sections and functions are identified and
explained
CONDITIONS:
Trainees must be provided with the following:
1. Drawing instruments and materials
2. Working area/bench
3. Sufficient lighting and ventilation system
4. Complete electronic supplies

EVALUATION METHOD:
1. Written test
2. Practical test
3. Direct observation

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 Learning Experiences
Learning Outcome 3: Identify and explain or interpret the principles of
operation of electronic symbols and block sections
of schematic diagram.
Learning Activities Special Instructions
1. Read information sheet 3.3-1 If you have some problem on the content
Parts Of Washing Machine And of the information sheet don’t hesitate to
Its Functions approach your facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now
answer self check provided in the
module. .
2. Answer self-check 3.3-1 Compare your answer to the answer key
3.3-1. If you got 100% correct answer in
this self-check, you can now move to the
next information sheet. If not review the
information sheet and go over the self-
check again.
3. Read information sheet 3.3-2 If you have some problem on the content
Function of Each Parts of of the information sheet don’t hesitate to
Washing Machine approach your facilitator.
If you feel that you are now
knowledgeable on the content of the
information sheet, you can now
answer self check provided in the
module. .
2. Answer self-check 3.3-2 Compare your answer to the answer key
3.3-1. If you got 100% correct answer in
this self-check, you can now move to the
next information sheet. If not review the
information sheet and go over the self-
check again.

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 INFORMATION SHEET 3.3.1
PARTS OF WASHING MACHINE AND ITS FUNCTIONS

Learning Objective: After reading this Information Sheet you must be

to know the parts of Washing machine.

Washing Machine – is a domestic appliance that washes clothes and linens.

It is a power driven machine with an AC motors connected to the 60 Hz
power source so that the electrical energy can be converted into mechanical
energy in order to facilitate an act of washing rinsing and spinning. It also
includes wash and spin timers for automatic operations.

PARTS OF WASHING MACHINE AND ITS FUNCTIONS

TOP COVER WATER

SUPPLY
HOSE

PROGRAM
AC CORD
SELECTION
CONTROL

PULSATOR DRUM

SIDE COVER TUB

MOTOR (not shown on the drawing)

DRAIN HOSE

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 SELF-CHECK SHEET 3.3-1

Direction: Identify the parts of washing machine. Write your answer on a

separate sheet.

PARTS OF WASHING MACHINE AND ITS FUNCTIONS

1.
4.

5.
2
.

3 6.

7.

8.

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 ANSWER KEY 3.3-1
PARTS OF WASHING MACHINE AND ITS FUNCTIONS

1. TOP COVER
2. PROGRAM SELECTION CONTROL
3. PULSATOR
4. WATER SUPPLY HOSE
5. AC CORD
6. DRUM
7. SIDE COVER TUB
8. DRAIN HOSE

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 INFORMATION SHEET 3.3-2
Function of Each Parts of Washing Machine
Learning Objective: After reading this Information Sheet you must be to
know the function of its parts.

Functions of each Part

1. Top Cover - use to cover the tub.

2. Pulsator - is a rotating part inside the tub. Responsible
in making the water spin.
3. Drain Hose - It served as a passage way out.
4. Side Cover Tub - It is the main housing of the unit.
5. Drum - It served as a washing tub.
6. Water Supply Hose - It served as an inlet of water.
7. Motor - an AC motor that drives the pulsator. It
rotates with forward and reverse direction
with minimum speed.

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 SELF-CHECK SHEET 3.3-2
PARTS AND FUNCTION OF WASHING MACHINE

Direction: Identify the parts of washing machine. Write your

answer on a separate sheet.
1. - use to cover the tub.
2. - is a rotating part inside the tub.
Responsible in making the water spin.
3. - It served as a passage way out.
4. - It is the main housing of the unit.
5. - It served as a washing tub.
6. - It served as an inlet of water.
7. - an AC motor that drives the pulsator.
It rotates with forward and reverse direction with
minimum speed.

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 ANSWER KEY 3.3-2

Parts and Function of washing machine

1. Top Cover
2. Pulsator
3. Drain Hose
4. Side Cover Tub
5. Drum
6. Water Supply Hose
7. Motor

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LEARNING OUTCOME SUMMARY
LEARNING OUTCOMES NO. 4:Apply Symptoms Diagnosis And Systematic
Pre-Testing Procedures
CONTENTS:
1. Principles of electrical circuits
2. Fundamentals of direct current circuits
3. Fundamentals of alternating current circuits
4. Fundamentals of electronic components and circuits
5. Fundamentals of digital logics, components & circuits
6. Fundamentals of microprocessor circuits and programming
7. Analysis of troubles and isolation techniques
8. Application of work safety practices and time management
9. Application of substitution technique
Assessment Criteria:

1. Personal protective equipment are used in accordance with

occupational health and safety practices
2. Control settings/adjustments are checked in conformity with service- manual
specifications.
3. System defects/Fault symptoms are diagnosed and identified using
appropriate tools and equipment and in accordance with safety procedures
4. Identified defects and faults are explained to the responsible person in
accordance with enterprise or company policy and procedures
5. Customers are advised/informed regarding the status and
serviceability of the unit
6. Results of diagnosis and testing are documented accurately and
completely within the specified time.

CONDITIONS:
Trainees must be provided with the following:
 Long-nosed pliers
 Diagonal cutters
 Standard screwdrivers
 Soldering iron, 30w
 Desoldering iron, 30w
 Screw driver assorted, Phillips, slotted
 Wrenches assorted
 Allen wrench/key
 Utility knife/stripper
 Pliers assorted, long nose, side cutter
 Test jig
EQUIPMENT
 Multimeter
 Oscilloscope
 Function generator
 Electronically controlled
 unit(s)/appliance(s) and
 accessories
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 ESD free work bench with mirror back-to-back/one sided
 High grade magnifying
 glass with lamp

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 Learning Experiences
Learning Outcome 4: Apply Symptoms Diagnosis And Systematic Pre-
Testing Procedures
Learning Activities Special Instructions
1. Perform task Sheet 3.4-1 Compare your work to the performance
Symptoms Diagnosis checklist. If you got 100% correct answer
And Systematic Pre- in this task, you can now move to the
Testing Procedures next Activity. If not review the
information sheet and go over the
operation sheet again.

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 TASK SHEET 3.4-1

TITLE: SYMPTOMS DIAGNOSIS AND SYSTEMATIC PRE-TESTING PROCEDURES

Performance Objectives: Given the necessary tools, supplies and materials you are going to
perform symptoms diagnosis and systematic pre-testing procedures

Supplies and Tools and Equipments

Materials:
1. Assorted components 1. Multi-meter 6. Soldering Iron
2. Wires 2. Electric fan 7. De-soldering Tools
3. Soldering Lead 8. Set of Pliers

Steps & Procedures:

1.Know the background of the unit to be repair by asking the customer the history of repair or by
looking into the troubleshooting record (if available).
2. Check power chord for possible short or open wiring.
3. Check for the voltage requirement of the unit before plugging into the source.
4. Check all functions of the unit before disassembling the unit for repair
5. Refer to troubleshooting chart (information sheet 3.4-1) for possible defective parts.
6. Identify the defects and faults and explain it with the customer.
7. Record the findings on the troubleshooting report sheet for documentation.

Assessment Method:

Performance Checklist

CBLM ELECTRONIC Date Developed:

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Issued by:
&SERVICING NC II Date Revised:

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 PRE TESTING REPORT SHEET

Applying Systematic Symptom Diagnosis in Troubleshooting Washing Machine

ADMISSION SLIP

UNIT BRAND: Unit Model:

Owner/Customer: Address:
Date Accepted: Date Released:
Name of Technician:

Initial Findings/Trouble:
(Directions: Interview the owner of the unit regarding their complaints.)

PRE TESTING RESULT/ FINDINGS:

PROBLEM/S & SYMPTOMS/S:

Trainer’s Signature:

CBLM ELECTRONIC Date Developed:

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Issued by:
&SERVICING NC II Date Revised:

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 Performance Criteria Checklist
Task Sheet 3.4-1
CRITERIA Yes No
1. Personal protective equipment are used in
accordance with occupational health and safety
practices
2. Control settings/adjustments are checked in
conformity with service-manual specifications.
3. System defects/Fault symptoms are diagnosed
and identified using appropriate tools and
equipment and in accordance with safety
procedures
4. Identified defects and faults are explained to the
responsible person in accordance with enterprise
or company policy and procedures
5. Customers are advised/informed regarding the
status and serviceability of the unit
6. Results of diagnosis and testing are documented
accurately and completely within the specified
time

CBLM ELECTRONIC Date Developed:

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&SERVICING NC II Date Revised:

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LEARNING OUTCOME SUMMARY

LEARNING OUTCOME #5 Troubleshoot, Repair And Maintain

Electronically Controlled Domestic Appliances
CONTENTS:
1. Application of work safety practices and time management
2. Use and maintenance of test instruments, tools, & equipment
3. Schematic diagram reading skills
4. Troubleshooting and maintenance
5. Analysis of troubles and isolation techniques
6. Application of troubleshooting technique
7. Application of substitution technique
8. Soldering/desoldering and wiring/cabling techniques
9. Application of work safety practices and time management
10. Application of substitution technique

ASSESSMENT CRITERIA:
1. Materials, tools and instruments needed in troubleshooting repair and
cleaning are selected and checked in accordance with established
procedures
2. Isolation of troubles are performed with proper Personal Protective
Equipment (PPE) and following the Occupational Health and
Safety (OHS) practices
3. Troubles are isolated by following the systematic procedures and
using proper instruments in accordance with the prescribed
instructions
4. Defective parts/components are replaced with identical or
recommended appropriate equivalent ratings and soldered/mounted in
accordance with the current industry standards
5. Control settings/adjustments of repaired unit are performed
in conformity with service-manual specifications
6. Cleaning of unit is performed in accordance with standard procedures
7. Periodical tests of the repaired unit are maintained and documented
according to standard procedures
8. Repaired units are reassembled completely and waste materials are
disposed of in accordance with environmental requirements
9. Results of troubleshooting and repair are documented properly within
the specified time

CBLM ELECTRONIC Date Developed:

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&SERVICING NC II Date Revised:

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CONDITIONS:
Trainees must be provided with the following:
 Service Manual
 Schematic Diagram
 CBLM

EVALUATION METHOD:
 Written test
 Practical test
 Direct observation

CBLM ELECTRONIC Date Developed:

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LEARNING EXPERIENCES/ACTIVITIES
Troubleshoot, Repair And
LEARNING OUTCOME 5 Maintain Electronically Controlled
Domestic Appliances
Learning Activities Special Instructions

Compare your work to the performance

1. Perform Task Sheet 3.5- checklist. If you got 100% correct answer
1 in this task, you can now move to the
Troubleshooting Guide next Activity. If not review the
(Electrical Parts
information sheet and go over the
operation sheet again.

Compare your work to the performance

2. Perform Task Sheet 3.5- checklist. If you got 100% correct answer
2 in this task, you can now move to the
Maintenance of next Activity. If not review the
washing
information sheet and go over the
machine
operation sheet again.

Compare your work to the performance

3. Perform Task Sheet 3.5- checklist. If you got 100% correct answer
3 in this task, you can now move to the
Final Testing next Activity. If not review the
information sheet and go over the
operation sheet again.

CBLM ELECTRONIC Date Developed:

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&SERVICING NC II Date Revised:

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 TASK SHEET 3.5-1
Title: TROUBLESHOOTING GUIDE (ELECTRICAL PARTS

Performance Objective: Given one Learning Outcome of the qualification assigned

to you, you should be able to trouble shoot electrical parts f
washing machine..

Supplies/Materials : sand paper, electrical tape, soldering lead

Equipment : washing machine ,Multi tester

Steps/Procedure:
SYSTEM
SYMPTOM/
DEFECTS/ POSSIBLE CAUSE REMEDY
PROBLEM
FAULTS
WATER  Water level does  Water faucet  Open water faucet
SUPPLY & not rise to the is closed?  Wait until
INLET V/V set level in 40  Water supply is water supply is
minutes. interrupted resumed.
 Wash and rinse  Clean or replace
LED blink  Inlet V/V is clogged filter.
with dirts.  Correct the
 Connector has bad connector contact
contact to the inlet
valve.  Same as above
 Yellow (YL) 2 pin
connector has bad
contact to the
P.W.B.ASM.
DRAINAGE  Water is not  Is the drain hose  Hung up drain
completely located properly? hose at
drained in ten 0.9~1.3m high.
minutes  Drain hose is not (For pump)
lowered  Put the hose
lower.
 Rinse and spin  Drain hose is folded (For: Non-pump)
LED blink or clogged due to  Unclog the drain
freeze or dirt’s. hose
 Bad Drain Motor
part or GRAY(GY) 2  Replace drain
pin connector to the motor or correct
P.W.B ASM has bad the connector
contact.

connection
CBLM ELECTRONIC Date Developed:
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&SERVICING NC II Date Revised:

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UNBALANCE  Laundry  Laundry in the  Try to fill laundry
unbalance INNER TUB is filled uniformly in the
during spin unevenly. inner tub
 Wash, Rinse  Water is tilted  Adjust the leg
and Spin LED  Is the CONNECTOR  Check B.P
blink or Ball pressure SENSOR
sensor CONNECTOR or
disconnected or replace B.P sensor
badly touched?
OVER  In the second  Check INLET valve
FLOODING QC Mode the
ERROR following
message is
displayed
 All of process
LED blinks
DOOR OPEN  LID is opened  Lid is opened  Close the Lid
in the course of during intermittent
intermittent spin or normal
spin, normal spin?
spin or  Lid is opened while  Close the Lid
processing processing
reservation reservation?
 Wash and spin  Is placed magnetic  Charge the Lid-B
LED blink in Lid-B
 SIGNAL
continuously
ringing
BALL  BALL  Connect the BALL  Correct the
PRESSURE PRESSURE PRESSURE connector contact
SENSOR SENSOR is off. SENSOR or BLUE
 All water level (BL) 3 pin
LED blinks connector to P.W.B
ASM has bad
connection
 PRESSURE S/W is  Replace BALL
bad. (In the initial PRESSURE
state of QC TEST SENSOR
MODE, the number
of the DISPLAY is
less than 63 or
more than 70)

CBLM ELECTRONIC Date Developed:

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&SERVICING NC II Date Revised:

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 AUTO OFF AUTO OFF relay BLUE(BL) 1pin Correct the
S/W is out of connector to P.W.B connector contact
order ASM has bad  Change AUTO
connection OFF switch ASM

PROBLEM POSSIBLE CAUSE REMEDY

Power failure or plug dropped
Insert plug well
Pulsator off
V-belt dropped off Put on V-belt properly
Ceased
Pulley loosened Tighten pulley screw
Running Foreign matter jammed
Get it away
pulsator
Friction between pulsator and
Abnormal Adjust the gap between them
wash tub
Pulsator is jammed by foreign
Noise and Get it away
matter
Vibration Over tightened V-belt Adjust properly

Pulsator Adjust properly or replace

Stackened V-belt
Runs at with new one
Low speed Motor fixing screws loosened Tighten V-belt and screws
Note:
1. Determine the description of the values and ratings of the individual defective parts
from the manufacturer’s service manual
2. Identify the sources of replacement components/parts
 Original replacement components from the original factory sources
 Universal replacement components from independent factory sources
 Always consider the physical size of the replacement part
3. Consider the factors in the selection of specific part
 Quality – the ability to provide exact value or specification to replacement part
 Tolerance – the ability to provide exact value or acceptable parameters to
replacement parts
 Availability – local access to parts and whether the parts are available
 Price – it refers to the affordability of the replacement parts at a reasonable
price
4. Disconnect or remove properly the electrical/mechanical parts of an washing machine
5. Install correctly replacement part/components in existing washing machine
Assessment Method:
Performance Criteria Checklist

CBLM ELECTRONIC Date Developed:

PRODUCTS ASSEMBLY May 23,2025
Issued by:
&SERVICING NC II Date Revised:

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 Performance Criteria Checklist 3.5-1
Trouble shoots electrical parts of washing machine.

CRITERIA Yes NO
Trouble shoot water supply and Inlet valve
Trouble shoot Drainage
Trouble shoot over flooding error
Trouble shoot Ball pressure sensor
Trouble shoot Auto off

CBLM ELECTRONIC Date Developed:

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 TASK SHEET 3.5-2

Title: Maintenance of washing machine

Performance Objective: Given one Learning Outcome of the qualification

assigned to you, you should be able to maintain the washing
machine.

Supplies/Materials :soldering lead , electrical tape, sand paper, lubricating oil

Equipment : washing machine, multi tester

Learning Objective: After reading this Information Sheet you must be

to know repair/troubleshoot mechanical faults .

Steps/Procedure
MAINTENANCE OF WASHING MACHINE

1. Turn off the washing machine and remove the cord from the source of voltage
2. Apply lubricant to mechanical parts of the washing machine that requires
lubrication through a drop of oil or grease to assure smooth operation without
grinding or squeaks.
3. Replace the bushings or end bells for squeaks with the use of appropriate tools if
squeaks cannot be corrected by applying lubricants.
4. Apply or spray anti-rust lubricants to all mechanical parts of the washing machine
to drive out moisture, protect corrosion, loosen rusted metal parts and even frees
sticky mechanism.
5. Clean and check cooling louvers for any obstructions to avoid cutting off the air
flow.
6. Clean or wipe dust and foreign particles at the PC Board and metal parts of the
motor.
7. Replace worn or frayed AC cord and electrical wires

 SOLVENTS FOR CLEANING

1. Use mild soap and damp cloth or rug when cleaning plastic front panel and cover.
They are susceptible to immediate and long term damage from solvents.
2. Apply denatured alcohol as the safest solvent to use for plastic front panel and
cover with heavy stain. It should be used only as a last resort and applied to areas
with heavy stain.

Assessment Method:

Performance Criteria Checklist

Document No.

CBLM ELECTRONIC Date Developed:

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 Issued by: Page 38 of 51
Date Developed:
Maintain and
Developed by:
June 2011
Repair TESDA REGION 02
Washing
Revision # 00
Machine

CBLM ELECTRONIC Date Developed:

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Issued by:
&SERVICING NC II Date Revised:

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 Performance Criteria Checklist 3.5-
2 Maintenance of washing
machine

CRITERIA Yes NO
The source of voltage is remove
Apply lubricant to the mechanical parts of the unit
Replace the defective parts of the unit
Clean and check the cooling louvers
Clean foreign particles to the unit
Replace worn AC cord

CBLM ELECTRONIC Date Developed:

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Issued by:
&SERVICING NC II Date Revised:

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 TASK SHEET 3.5-3

Title: PERFORM FINAL TESTING

Performance Objective: Given one Learning Outcome of the qualification assigned

to you, you should be able to perform final testing

Supplies/Materials : Lubricating oil, electrical tape, paint brush

Equipment : washing machine

Steps/Procedure:

 PROCEDURE IN REPAIRING TO TEST REPAIRED UNIT

1. Once the specific electrical/mechanical problem is located:
 Consider the techniques for the proper removal of the defective component or
parts
 Anticipate what to do if the replacement part does not correct the problem
 Check the installation of the replacement or original part for any improper
mounting in the mechanical assembly or circuit board
2. Examine carefully the mounting of the replacement of original parts of the system
 Check the placement of the wires or leads of the replacement component
 Consider significant factors used in the original installation such as
insulating washer, silicon grease and locating mark for pin connections
 Observe proper placement of the component leads for electrical parts
3. Perform the techniques for the proper soldering of electrical parts
 Be careful not to damage adjacent components
 Be careful not to lift the copper conductive path from circuit board base
material
 Avoid any solder bridges between board path
 Do not destroy the component being removed in case it is still functional and
be careful not to damage the component being installed
4. Verify all connections and harness
 Be sure that all components pre-positioned in a manner that will avoid the
possibility of adjacent component short circuit conditions
 Be sure to check or inspect all insulators and barriers between sections after
working on any model/brand of washing machine
 Check for frayed or broken insulation on all wiring including the AC line
cord
 Be sure to replace fuses, resistors and capacitors with special designation
such as flame proof to components equal to the original value for both safety

CBLM ELECTRONIC Date Developed:

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 and liability purposes

5. Once the repair is completed, perform an AC leakage test on all exposed metal parts of
an washing machine to eliminate the possibility of electric shock
 Perform complete retesting of the washing machine to ensure the correctness
of the actual repair
 Connect the washing machine into the 60Hz power to allow the time period
required to let the new parts settle in and operate as they are designed to
work with each other.
 Recheck or inspect if the repair was done correctly and the unit functions
properly to ensure successful completion of the repair
6. Clean the washing machine before it would be returned to the customer
 Be sure that the blade, front and rear guards of the washing machine are
properly cleaned
 Be sure that proper cleaning is given to the control panel or switch box of the
washing machine

7. Clean the washing machine before it would be returned to the customer.

PERFORMANCE TEST REPORT/DOCUMENT

Direction: Given a set of hand tools, multi-tester and defective washing machine with
identified faults or defect, perform preventive maintenance and repair
procedure. Provide a work report/write-up after completing the task. Write
your answer on a separate sheet of paper.

TRAINEE WRITE-UP A
DOCUMENT

Common Symptoms / Defects of a Washing machine

Name of Trainee : Date:

Course: Trainer:

UNIT BRAND : Unit Model:

Owner: Address:

CBLM ELECTRONIC Date Developed:

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&SERVICING NC II Date Revised:

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CBLM ELECTRONIC Date Developed:
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&SERVICING NC II Date Revised:

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 SYMPTOMS DEFECTIVE REMEDY
COMPONENT/PARTS

TRAINEE WRITE UP B
Troubleshooting Report Form

Trainee : Date:

Course: Teacher:
SYMPTOMS DEFECTIVE REMEDY
UNIT BRAND : Unit Model:
COMPONENT/PARTS
Owner: Address:

Teacher’s Initial:

Assessment Method:

Portfolio Assessment using the Performance Criteria Checklist

CBLM ELECTRONIC Date Developed:

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Issued by:
&SERVICING NC II Date Revised:

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CBLM ELECTRONIC Date Developed:
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&SERVICING NC II Date Revised:

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 Performance Criteria Checklist 3.5-3

CRITERIA Yes NO
Examine carefully the mounting of the replacement of
original parts of the system

Perform the techniques for the proper soldering of electrical

parts

Verify all connections and harness

Perform an AC leakage test

Clean the washing machine before it would be returned to
the customer

Clean the washing machine before it would be returned to

the customer

CBLM ELECTRONIC Date Developed:

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 ASSESSMENT PLAN
Evidence Checklist
Competency standard: CONSUMER ELECTRONIC SERVICING NC II
Unit of competency: Maintain and Repair Electronically
Controlled Domestic Appliances
Title of Module Maintaining and Repairing Washing Machine

Demonstration
Ways in which evidence will be collected:
[tick the column]

Questioning

Written
Oral
The evidence must show that the Trainee …
 Cleaned Work station for repair activities in line with the
company requirement.
 Prepared Necessary tools, test instruments and Personal
Protective Equipment in accordance with their application or use
 laAcquiredservice manuals and service information required for
repair and maintenance.
 Observed Systematic pre-testing procedure in accordance
with manufacturer’s instructions.
 Identified system defects/fault symptoms using appropriate tools
and equipment and in accordance with safety procedures
 Documented results of diagnosis and testing.
 Explained identified defects and faults to the superior
 Replaced defective parts/components with their recommended
appropriatecounterparts.
 Soldered repaired parts/components at the specific position

 Made substitutions of parts in accordance with the manufacturer’s

specification

 Performed repair activity within the required timeframe

 Observed Care and extreme precaution in handling the unit/product.

NOTE: *Critical aspects of competency

CBLM ELECTRONIC Date Developed:

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DEMONSTRATION CHECKLIST
Trainee’s name:
Trainer’s name:
Assessment Center
Competency standards
Unit of competency:
Instructions for trainee:
Direction: Given a set of hand tools, multi-tester and defective Washing Machine with identified
faults or defect, perform preventive maintenance and repair procedure. Provide a work
report/write-up after completing the task. Write your answer on a separate sheet of paper.
Duration: 2 hours
The Trainee…. If yes, tick
the box
 Cleaned Work station for repair activities in line with the
company requirement.
 Prepared Necessary tools, test instruments and Personal
Protective Equipment in accordance with their
application or use
 Acquiredservice manuals and service information required for repair
and maintenance.
 Observed Systematic pre-testing procedure in accordance
with manufacturer’s instructions.

 Identified system defects/fault symptoms using appropriate tools

and equipment and in accordance with safety procedures

 Documented results of diagnosis and testing.

 Explained identified defects and faults to the superior

 Replaced defective parts/components with their recommended

appropriatecounterparts.

 Soldered repaired parts/components at the specific position

 Made substitutions of parts in accordance with
the manufacturer’s specification.
 Performed repair activity within the required time
frame.
 Observed care and extreme precaution in handling
the unit/product .
Did the Trainee’s overall performance meet the standard? Yes No

Feedback to Trainee’s:
Trainer’s signature: Date:

CBLM ELECTRONIC Date Developed:

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Issued by:
&SERVICING NC II Date Revised:

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 Report Sheet A
Maintaining an Washing Machine
Name of Trainee : Date:
Name of Trainer: Training Center:
UNIT BRAND : Unit Model:
Owner: Address:

SYMPTOMS DEFECTIVE REMEDY

COMPONENT/PARTS

Report Sheet B
Repairing an Washing Machine
Name of Trainee: Date:
Name of Trainer: Training Center:
UNIT BRAND : Unit Model:

Owner: Address:

SYMPTOMS DEFECTIVE REMEDY

COMPONENT/PARTS

Trainer’s Signature

CBLM ELECTRONIC Date Developed:

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INTERVIEW QUESTION CHECKLIST
QUESTIONS Satisfactory response
YES NO
1. Discuss Work Safety requirements
2. What is 5S

Feedback to the Candidate:

The trainee’s overall performance was:

Satisfactory Not Satisfactory

Trainee’s Signature Date

Facilitator signature Date

CBLM ELECTRONIC Date Developed:

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Written Test

Directions:Identify the common tools used in diagnosing and

troubleshooting a flat iron.

1.

2.

3.

4.

5.

6.

7.

8.

9.

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COMPETENCY EVALUATION RESULT SUMMARY
TRAINEES NAME
FACILITATORS NAME
QUALIFICATION
DATE OF EVALUATION
TIME OF EVALUATION
The Performance of the Trainee in the following assessment methods [ Satisfactory Not
Please Tick appropriate box] Satisfactory
A. Written Exam

B. Interview
Facilitator
C. Demonstration
Did the trainees overall performance meet the required
evidences/standards?
Recommendation

For re-evaluation
ified to take the Next Competency
Qual

General comments [Strengths/Improvement Needed]

Trainee’s Signature Date:

Facilitator’s Signature: Date:

CBLM ELECTRONIC Date Developed:

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 ANSWER KEY
1. Wrench/Pliers

2. Soldering Stand

3. Desoldering Tool

4. Screw driver

5. Volt Ohm Milli ammeter

6. Long Nose Pliers

7. Wire Stripper

8. Soldering Iron

9. Set of Cleaning Brush

CBLM ELECTRONIC Date Developed:

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Interview questions possible answers
1. Work Safety Requirements
1. Always read and follow manufacturer’s manual for safe handling of
equipment.
2. 5S practice should be observed at all times even before and after
the job is done.
3. Handling and disposing of chemical should be done in a safe place
to avoid contamination and damage to property and the
environment.
4. Always use safety protective device in troubleshooting
5. Follow strictly the code of practice and implement Philippine
Electrical Code to prevent damage.

2. 5S is a Japanese housekeeping practice in the workplace to ensure safe

and conducive work environment.
 Sort
 Systematize
 Sweep
 Standardize
 Self-Discipline

CBLM ELECTRONIC Date Developed:

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