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Libraries are enhancing innovation and learning through services like 3D printing, coding workshops, and VR labs. They maintain personalized, human-centered services, including tailored research assistance, user education, and inclusive programs for diverse communities. Additionally, libraries are integrating high-tech and high-touch strategies to foster community engagement and support users effectively.

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17 views1 page

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Libraries are enhancing innovation and learning through services like 3D printing, coding workshops, and VR labs. They maintain personalized, human-centered services, including tailored research assistance, user education, and inclusive programs for diverse communities. Additionally, libraries are integrating high-tech and high-touch strategies to foster community engagement and support users effectively.

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Anees Rehamn
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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• Many libraries offer 3D printing, coding workshops, and virtual reality

(VR) labs to promote innovation and learning.

2. Personalized and Human-Centered Services (High Touch)

Despite the rise of automation, libraries continue to offer highly personalized


services:

a. Reference and Research Assistance

• Librarians provide tailored support through reference interviews, helping


users find and evaluate information effectively.
• Subject-specialist librarians collaborate with faculty and students in
academic settings.

b. User Education and Information Literacy

• Face-to-face workshops and training sessions to develop skills in research,


citation, and critical thinking.
• Librarians foster user confidence in navigating digital and physical
information sources.

c. Inclusive Services

• Libraries cater to people with disabilities, children, elderly users, and


marginalized communities by offering empathetic services and accessible
resources.

d. Community Engagement

• Hosting reading clubs, cultural programs, literacy drives, and career


counseling.
• Creating a safe and inclusive environment for all users to explore
knowledge and connect with others.

e. Personal Librarian Programs

• Some academic libraries assign individual librarians to students for


ongoing research support throughout their academic journey.

3. Balancing High Touch and High Tech: Integration Strategies

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