Household Softener

DENVER PLUS PLUS

Ownwer’s Manual, Installation
and Maintenance
 MAIN SPECIFICATIONS

Electronic Timer.
Allows to control all parameters

Regenerations
Delayed or immediate/ programming.

Mixing Valve
Allows to regulate the residual hardness

Integrated by-pass
Allows to isolate the system from installation

Transformer
Outside.

Easy tank salt filling

Special for Softeners

ESP Multilingual Timmer:

FRA English / French / Spanish
ENG

Certified
Official product

KEEP THIS MANUAL THAT INCLUDES THE SERVICE BOOK AND THE GUARANTEE SECTION.
IT WILL PROVIDE YOU A BETTER POST-SALE SERVICE.
Content Página

1. PRESENTATION 2
1.1 Softener safety 2
1.2 Before starting 2
2. INTRODUCTION 3
2.1 What’s hardness? 3
2.2 How is your system working 3
2.3 Regeneration of your system 4
2.4 Regeneration grade and capacity 5
2.5 Work volume 5
2.6 Hardness leak 5
2.7 Residual hardness 5
2.8 Sodium increase 5
3. TECHNICAL SPECIFICATIONS 6
4. UNPACKAGING AND CONTENTS VERIFICATION 7
5. WARNINGS 8
5.1 Conditions for the correct working of the system 8
5.2 Installation of the system 8
5.3 Starting up and maintenance 9
6. INSTALLATION 9
6.1 Tools and parts needed 9
6.2 Installation step by step 10
6.3 Programming DENVER PLUS 11
6.4 System programming 12
7. START-UP 14
7.1 Hydraulic start-up 14
7.2 Residual hardness Checking 15
7.3 Hardness proof 15
8. MAINTENANCE / SANITIZING 16
9. IDENTIFICATION GUIDE AND PROBLEMS RESOLUTION 18
10. SERVICE BOOK AND MAINTENANCE 19
11. CE DECLARATION 21
12. GUARANTEE 21

1
 1. Presentation

1. PRESENTATION This symbol alerts you to the potential hazards that

can be risky for you and for others.
The water treatment equipment that you have bought is a sof- All safety messages will follow the safety alert symbol
tener of last generation with one of the most advanced control or either the word “DANGER” or “WARNING”.
heads in the market.
Denver Water Softeners have quickly positioned themselves APLICATION IN THIS MANUAL
as an international model in terms of household water softe-
ning systems, both for its proven quality and smart design as “DANGER”
for its easy and intuitive operation. You can be killed or seriously injured if you do not immedia-
tely follow instructions.
By closely anticipating to the market’s requirements, PURI-
COM EUROPE launches the evolution of the Denver range: “WARNING”
Denver Plus. All safety messages will inform you about the potential ha-
zard, how to reduce the chance of injury and what can ha-
This is a system which combines the properties and advanta- ppen if the instructions are not followed.
ges of the classic Denver with a more efficient water and salt
consumption, thus contributing both to the protection of our
environment and the household economy. 1.2 Before starting

Your softener DENVER PLUS PLUS range will provide you See ‘Section 5’ before installing the water softener. Carefully
and your family the following advantages. follow the instructions for the installation. (Warranty may be
considered void, should the installation be faulty).
BENEFITS AND ADVANTAGES:
Reduce the hardness present in the water, causing the Before starting the installation, read this entire manual. Af-
incrustations. terwards, obtain all the necessary materials and tools for the
ENERGETIC SAVING: Avoid the future incrustations in installation.
the pipes and connections.
Great wellness sensation in the shower. Check the local plumbing installation and the electrical legis-
Soft and smooth skin. lation.
Increases the life time of the electronic devices and
heating systems. All installations must be done according to the law in force in
ECONOMIC SAVING: Reduces the consumption of the each region or country.
soaps, softeners and chemical products.
Low cost of maintenance. Be careful when handling the softener. Do not turn it upside
Automatic function, your only concern is to add salt to down, drop it, or or set it on sharp/cutting objects.
the tank storage from time to time.
Do not installe it outdoors, keep it away from direct sunlight
It is important that you keep and read this manual carefully and from other adverse weather conditions.
before the installation and starting up of this equipment. If you
have any doubt about the installation, use or maintenance of this equi-
pment, please contact with the technical assistance service (T.A.S.) of
your distributor.

1.1 Softener safety

Your safety and other’s safety are very important. We have in-
cluded safety messages in this manual and on your appliance.
This is the safety alert symbol.

2
 2. Introduction

2. INTRODUCTION All these problems are solved when using a softener DEN-
VER PLUS PLUS range, because the water obtained after
The DENVER PLUS PLUS softeners equipments will avoid being treated with the system is absolutely free of encrusted
you all kind of problems caused by the hardness of the water salts.
and will reduce a lot the maintance requested by your electro- In the most part of Europe the hardness is being expressed
nical devices. They will have a longer life. in hydrometric French grades, but there are other measure-
ment units depending on the zone where we are located.
These systems come with a residual hardness regulator as Please see above the equivalents more usual
standard, which allows selecting the appropriate hardness for
UNITS ppm of CaCO3 º French
your home.
1 ppm of Calcium 2,5 0,25
1 ppm ofMagnesium 4,13 0,413
Its user-friendly electronic programmer will allow you to put the
1 ppm de CaCO3 1 0,1
system into operation in an easy and fast manner.
1º French (ºHF) 10 1
1º German (ºd) 17,8 1,78
2.1 What is hardness? 1º Englisch (ºe) 14,3 1,43
1 mmol/L 100 10
By hardness we understand the quantity of the encrusted 1 mval/L=eq/L 50 5
salts present in the water, formed mainly by sales of low solu-
bility in calcium and magnesium. Salts causing the hardness
are mainly: 2.2 How is your system working

Calcium bicarbonate: Ca(CO3H)2 The water softening in your system is being done with an
Calcium chloride: CaCl2 ionic exchange process. To do this we use ionic exchange
Calcium sulfate: CaSO4 resins that have the chemical capacity to capture the Cal-
Magnesium bicarbonate: Mg(CO3H)2 cium ions (Ca) and Magnesium (Mg), removing them from
Magnesium chloride: MgCl2 the water.
Magnesium sulfate: MgSO4 At the same time that the ions of calcium and magnesium
are captured by the resin they liberate Sodium ions (Na), that
These sales, because of their chemical features, tend to with their chemical features create sales with a much higher
precipitate getting hard in pipes and blocking them becau- solubility ,avoiding the problems related to hardness.
se of accumulation. At the same time the hardness has a Moreover when we soften the water we increase the sodium
high tendence to be encrusted in the electrical resistance level of the same. You can find a wider explanation of this
of heaters and to precipitate inside the heaters because the aspect in point 2.8.
temperature rises. The combination of tough minerals and
soap produces a soap curd or cutted soap. This curd soap
reduces the cleaning action of the soap. IONIC EXCHANGE RESINS:
They are synthetic components, normally spheric and
they have the capacity to capturate the chemical par-
ticles present in the water, exchanging them by others.
In the case of the softening we use hard cationic resins,
MAINLY PROBLEMS PROBLEMÁTICAS made of styrene copolymers and divinylbenzene in sul-
Precipitation in pipes, accessories and equipments. fonated basis.

Precipitation in electrical resistances, increase of

The exchange resin charge is located inside the vessel of
energetic consumption because of isolation.
the softener, attending an important part of volume of the
More use of soap and chemical products. same (between 60 and 75% depending on the model). It
Reduction of life time of the electronical devices and is compulsory that one part of the vessel remains free to
More need of maintenance. allow a correct regeneration of the resin bed.

3
 2. Introduction

During the treatment process the water gets through the mul- and starting the regeneration.
tiway valve by the entrance connection, flows to the upper part
of the softener through the distributor producing this way an Conditioned water Water inlet
ionic exchange inside the resin bed.

The treated water is collected by the distributor and driven

through the inner tube through the vessel till the multiway val-
ve. It is sent with the out connection till the main water pipe for
consumption. In this point the system has a counter for treated
water to be contabilized. Brine aspiration.
To the drain Venturi effect
2.3 Regeneration of the system
SLOW RINSE:
The quantity of calcium and magnesium ions that the resin It refers to the movement in the resin bed of the salt solution
may retain is limited; therefore, the water volume a water sof- previosly aspirated, this way the contact of the salt with the
tener can treat is limited as well. The system must periodically resin is higher and the regeneration of the same is optimized.
carry out a process known as regeneration, which allows the
resin to recharge with sodium ions, so it can continue softe- Conditioned water Water inlet
ning water.

In DENVER PLUS PLUS systems the regeneration process

starts automatically when the systems detects that the ex-
change capacity is going to finish, the timer incorporated in the
system allows to configurate in a different way the starting of
the regeneration, please see section 6.3 in order to get more Brine aspiration.
To the drain Venturi effect
information about how the programme works.
The regeneration of a softener system is made of different
parts, each with a concrete finality FAST RINSE:
The water flows through the resin bed making a final wash of
BACKWASHING: the same and ensuring the total removing of the salt that can
The water gets into the vessel through an inferior collector, be inside the vessel.
making a washing and a floffing of the resin bed and
Conditioned water Water inlet
allowing, this way, the following regeneration process.
Conditioned water Water inlet

To the drain

To the drain REFILLING THE BRINE TANK:

The volume of water goes automatically to the brine tank in
BRINE ASPIRATION: order to prepare the necessary brine to be consumed in the
Through an aspiration process for venturi effect the system next regeneration.This process is automatic, so normally it is
suctions the brine liquid solution previously prepared for the not necessary to put more water in the brine tank (except du-
regenerating tank. This salt solution is introduced into the sof- ring the starting up as shown in section 7.
tening vessel getting in contact with the ionic exchange resin

4
 2. Introduction

NOTE: During the regeneration process the systems allows You can find more information about the minimum and maxi-
the passage of the non treated water in order to ensure mum volumes for each type in the general characteristic board
the disponibilty of the water to be consumed.

2.4 Regeneration grade and capacity 2.6 Hardness leak

The exchange capacity is the quantity of hardness that a parti- The ionic exchange process in which the softening water is
cular resin volume can keep before getting useless. This value based can be affected by different parameters that can redu-
can be expressed like ºHFxm3/liter of resin. ce its efficacity creating a kind of hardness leak.
HIGHER SODIUM CONCENTRATION IN THE TREATED
The higher the resin volume is the higher hardness can be WATER
kept by this resin before getting useless. This way it will be The ionic exchange process in which the softening water is
able to treat a higher quantity of water before starting regene- based can be affected by different parameters that can redu-
ration. It is important to choose the system that better suits the ce its efficacity creating a kind of hardness leak.
concrete needs of each installation.
EXCESSIVE VOLUME
Depending on the quantity of sodium chloride used to rege- It can affect the exchange process
nerate each liter of resin the capacity of exchange can differ.
Normally the DENVER PLUS PLUS systems are provided with REGENERATION GRADE
a programmation with a regenerating grade of , 250grNaCl/ If there is no enough time, part of the hardness cannot be kept
resin liter and an exchange capacity of 6,5ºHFxm3/resin liter. by the resin

DENVER PLUS systems have three different regeneration de- 2.7 Residual hardness
grees, depending on the conditions under which the system
must operate, which are shown below: Depending on the application of the treated water it is neces-
sary to have it completely softened or on the contrary it is
Capacity Salt/Regen. Capacity Max. Hardness
bet-ter to have a certain amount of residual hardness. These
Small 1,8 Kg 115ºHFxm3 35ºHF
sys-tems have been designed to supply fully softened water,
Medium 3,6 Kg 170ºHFxm3 70ºHF
but the control valve integrates a residual hardness mixer,
Large 7,5 Kg 210ºHFxm3 100ºHF
which allows for the regulation of the desired hardness
degree in treated water (see ‘Section 7’).

2.5 Work volume 2.8 Sodium increase

The softeners with ionic exchange should respect the suitable The majority of the sodium that we are daily consuming co-
contact times between the water to be treated and the resin in mes with the food and also with the preserved/canned food
order to ensure that the softening process is correctly carried because the salt is an excellent preservative and it is used
out. For DENVER PLUS systems you should respect following like and additive for the prepared products.
work process:

Minimum volume (liters/hour): Resin volume x 4

Maximum volume (liters/hour): Resin volume x 40

In case of work volumes are out of the recommended ranges

this can affect the correct work of the system (too high charge
loss, harness leak…)

5
 3. Technical specifications

However, it is important to bear in mind, as we have said The following board gives you an orientation about the increa-
before, that the softeners equipments increase the sodium se of the sodium concentration in the treated water as per
cocentration existing in the treated water (compared to the feed hardness:
concentration of the same at the initial moment of water
treatment). FEED WATER ADDED SODIUM by
Hardness (ºHF) SOFTENER (mgNa/liter)
10 43
15 65
25 108
3. TECHNICAL SPECIFICATIONS
30 130
35 152
40 173
45 195
50 217
60 260

Model DENVER PLUS 12,5 DENVER PLUS 30

Code 762916 762917
Resin volume 12,50 Litros 30 Litros
Bottle 10x17 10x35
Working flow 0,50 1,20
Maximum flow 0,70 1,80
Low capacity configuration
Salt/regeneration 0,80 Kg 1,80 Kg
Exchange capacity 31 ºHFxm3 115 ºHFxm3
Medium capacity configuration
Salt/regeneration 1,50 Kg 3,60 Kg
Exchange capacity 48 ºHFxm3 170 ºHFxm3
High capacity configuration
Salt/regeneration 1,92 Kg 7,50 Kg
Exchange capacity 55 ºHFxm3 210 ºHFxm3
Dimensions
Height A 575 1034
Width B 333 333
Depth C 505 505
VOLUME OF TREATED WATER ACCORDING TO INLET HARDNESS
DENVER PLUS 12,5 LITROS · 762916
Hardness Capacity LOW Capacity MEDIUM Capacity HIGH
(31ºHFxm3) (48ºHFxm3) (55ºHFxm3)
35ºHF 0,90 m3 1,40 m3 1,60 m3
40ºHF 0,75 m 3 1,20 m 3 1,40 m3
45ºHF 0,68 m 3 1,05 m 3 1,20 m3
50ºHF 0,62 m 3 0,96 m 3 1,10 m3
60ºHF 0,51 m 3 0,80 m 3 0,90 m3
A
DENVER PLUS 30 LITROS · 762917
Hardness Capacity LOW Capacity MEDIUM Capacity HIGH
(115ºHFxm3) (170ºHFxm3) (210ºHFxm3)
35ºHF 3,30 m3 4,80 m3 6,00 m3
40ºHF 2,90 m3 4,30 m3 5,30 m3 C
45ºHF 2,50 m3 3,80 m3 4,70 m3 B
50ºHF 2,30 m3 3,40 m3 4,20 m3
60ºHF 1,90 m3 2,80 m3 3,50 m3

6
 4. Unpackaging and contents verification

4. UNPACKAGING AND CONTENTS how to dispose of your electrical and electronic sytems once
VERIFICATION they have fulfilled their use, contact the local authorities for the
management of urban waste or the shop where you bought
It is important that before installing and starting the system the system.
you check the box and conditions of the material received
in order to ensure that the system has not been damaged The proper collection and treatment of the machines that can
during the transport no longer be used contributes to the preservation of natural
resources and also avoids the potential public health risks.
Any claim for damages during the transport must be de-
tailed together with the delivery note or invoice to the
distributor, mentioning the name of the carrier within a
maximum period of 24 hours after the goods reception.

The DENVER PLUS softeners are provided completely en-

sambled and have the following parts:

• Volumetric DENVER PLUS valve 850 : Automatic and

made of Noryl. With isolating by-pass and mixing screw of
residual hardness.
• Vessel containing the resins, made of polyester reinforced
with glass fibre.
• Resin for the ionic exchange, cationic type, special for sof-
tening, provided inside the vessel.
• System DENVER PLUS, made of plastic, with salt capacity
for multiple regenerations.
• Brine system aspiration protected with plastic funnel.
• Packaging and protection, including a presurized air ba-
lloon to avoid the vessel movements.
Please read carefully this manual before starting installation.

The air balloon has to me removed before proceeding the sys-

tem installation.

The packaging material can be recycled and must be thrown

away in the suitable recycling bins or to be delivered to the
specific centre for the collection of waste material.

The system that you have bought has been designed and
manufactured with high quality materials and components
that can be recycled and re-used. This product cannot be
thrown away into the usual urban rubbish. In case of wanting
to throw away the system, it must be taken to a specific lo-
cal centre for the recycling of materials, indicating that it has
circuits, electrical and electronic components and also resin
of ionic exchange In order to obtain more information about

7
 5. Warnings

5. WARNINGS considering the sodium increase in softened water, it is not

recommended its use for watering because it can damage
The water treatment equipments serie DENVER PLUS are not the growing of plants and vegetables.
intended to be used to produce POTABLE WATER. Their function • In case of having to prepare the place for the installation of
is to eliminate the hardness of the water obtaining a treated softened the system you should follow the national laws in force regar-
water that will avoid all problems related to hard water. ding electric and hydraulic installations.
• A drain is needed for regeneration discharge water. The
If the treated water does not come from a public net or it is from drain connection should be of free exit. The diameter of this
an unknown source it will be necessary to carry out a physical- connection should be of minimum 1”. The máximum distance
chemical and bacteriological test in order to ensure the correct potabi- between the softener and the floor drain should be no more
lization as per tecniches and systems needed (BEFORE the system is than 6 meters. A nearby drain is needed to carry away the
INSTALLED). Please contact you distributor and he will recommend you regeneration discharge water. A floor drain, close to the water
the most suitable treatment according to your needs. softener, is preferred . A laundry tub or a standpipe are other
drain options.

5.1 Requirements for the proper working of Drain hose Drain hose Drain hose

the system 4 cms

airgap
4 cms
airgap
• Do not supply hot water (T>36ºC) to the system.
• The temperature must be between 4ºC and 45ºC.
• If posible the system must be installed in a dry
environment,free of acid vapors. At the same time a proper
Floor drain Standpipe Laundry tube
ventilation must be insured.
• The minimum pressure should be of 2,5 bars, and if this • The location foreseen for its installation must have enough
is not possible you should install a pressurization system that space for the system itself, its accessories, connections, and
allows to get a proper pressure. to carry out a proper maintenance.
• If the inlet pressure is higher than 5,5 bars you should install • The system should not be installed next to a heat source or
a pressure regulator where it receives a direct flow of hot air.
• Water to be treated must be properly filtered, therefore, it is • In no case you will install the systems in the open air.
recommended to install a pre-filter to guarantee the removal • Do not locate the water softener where hot temperatures
of suspended particles, which may be swept along by inlet occur or near to a warm supply.
water. It is recommended to use the self-cleaning filters of the • Environment where the system is installed should have all
FILTERMAX series, which include all necessary components. the proper hygienic and sanitary conditions.
• All outside leakings over the system should be avoided:
plumbings, drain…
• In case of softened water supplying a hot water or steam
device, it will be necessary to install a checking valve between
If a suitable filtered is not installed these suspended particles the softener and the water heater in order to avoid hot water
could block the holes and the inner injectors of the system and returns that could damage the system.
could affect the proper working of the same. • It is recommended to foresee the installation of the simple
valves for the water to be treated and for the softened water
5.2 Installation near the softener.
• If there are quick closing valves in your installation it is re-
• To condition all water at home, install the water softener commended to use a non ram device.
close to the water supply inlet, and before all other plumbing • The softener works only on 12 volt- 50 hz electrical power
connections. Outside faucets should remain on hard water supplied by a direct plug-in transformer included. Please use
to avoid wasting conditioned water and salt. In any case and the transformer and connect it to a floor of 220 – 240 V, 50Hz.

8
 6. Installation

At the same time you should be sure that the home installation 6. INSTALLING PROCESS
is properly protected with a device like a switch or or a fuse.
• If the daily pressure is over 5.5 bars, nighttime pressure DENVER PLUS installation process must be carried out by
may exceed the maximum. Please install a reducing valve if qualified technical people. Please follow the advises of sec-
needed. (A pressure reducing valve may reduce the flow). If tion 5 and warnings of this manual.
your home is equipped with a back flow preventer, you should
install an expansion tank in accordance with local legislation. Taking into account that the system that you are going to
• It is also recommended to install a silicophosphate filter at install will improve the quality of the water that it is going to
the outside of the system, this way you will protect the insta- be consumed and that this is considered a food, all tools
llation from the corrosive tendence of the softened water. used for the assembling and installation should be clean
and in no case can be contaminated nor impregnated of
5.3 Setting up and maintenance grease,oils or oxides. The job should be carried out with
the proper attitude and hygienic conditions considering
• The system must be periodically sanitized. For more infor- all necessary precautions with everything related to the
mation see section 8. materials that are going to be in contact with the treated/
• The system maintenance has to be carried out by qualified to be consumed water (Please contact your distributor for
technical people and following the suitable hygienic condi- more information).
tions. (For more information please contact the technical ser-
vice of your distributor). 6.1 Tools and parts needed

Before starting the installation, please make sure you have all
necessary tools. Read and follow the instructions included in
‘Section 6.2’.

Screwdriver
Pliers
Tape measure
Flexible hose of ½”.

If using soldered copper pipe

Tubbing cutter
Propane torch
Misc.copper pipe fittings
Lead-free solder and flux
Emery cloth
Sandpaper or steel wool

If using threaded pipe

Pipe cutter or hacksaw
Threading tool
Pipe joint compound
Misc.threaded pipe fittings

If using CPVC plastic

Pipe cutter
Hacksaw
Adjustable wrench
Glue for CPVC
Misc.CPVC pipe fittings

9
 6. Installation

If using other
Plywood
Other pipes and fittings suitable for potable water supply as
required by manufacturer or local legislation. Minimum 2
cm. thick
Shim if needed for leveling
6.2 Installation step by step

1. The system should be always installed with the by-pass

Ground
valve supplied. If desired it can be installed a by-pass with
3 valves. The bypass of DENVER PLUS systems has several
positions. IMPORTANT: Do not place shims directly under the salt sto-
rage tank.The weight of the tank, when full of water and
OUT Service By pass salt, may cause the tank to fracture at the shim.

5. Visually check and remove any debris from the water sof-
tener valve inlet and outlet ports
6. Set up the bypass into the softener valve and before put a
light coating of silicone grease on the bypass valve o-rings.

IN

RECOMMENDED INSTALLATION

Bypass for
drinking water

7. You will be supplied with a in and out noryl set of connec-

tions male 1”.Be sure that the clips snap firmly into place so
the bypass will not pull out.
2. Close the main water supply valve, near the well pump or
water meter.
3. Open all faucets to drain all water from the house pipes.

NOTE: Be sure not to drain water from the water heater

because it can be damaged

“DANGER” Excesive weight hazard. At least two people are

required to move and lift salt bags. Faillure to do so can result in
back or other body parts injury.
8. You should measure,cut, and loosely assemble pipe and
4. Move the water softener into installation position. Set it on a
fittings from the main water pipe to the inlet and outlet ports of
level surface. If needed, place the water softener on a section
the water softener valve. Be sure to keep fittings fully together,
of plywood, a minimum of 2 cm thick. Then, shim under the
and pipes squared and straight. Check that hard water supply
plywood to level the water softener. Please see picture below:
goes to the water softener valve inlet side.

10
 6. Installation

NOTA: Inlet and outlet are marked on the valve.Trace the to avoid that the water overflows and returns from the
water flow direction to be sure. drain hose.

IMPORTANTE: Be sure to fit, align and support all plum- 6.3 DENVER PLUS TIMER
bing to prevent putting stress on the softener valve inlet
and outlet.Undue stress from misaligned or unsupported TIMER DESCRIPTION
plumbing may cause damage to the valve. DENVER PLUS softeners are equipped with an advanced
electronic timer that can easily control the working of the sys-
SOLDERED COPPER tem. This timer is equipped in the upper part of the cabinet.
1. Thoroughly clean and apply solder flux to all joints. DENVER PLUS timers supply a lot of information about the
2. Make all solder connections. operation of the system.Moreover it allows to adjust all the
internal parameters of the system.
NOTE: Do not solder with installation tubes attached to
single valve bypass. Soldering heat will damage the valve.
IMPORTANT: When installing the copper tubes and ground PRESTACIONES MÁS DESTACADAS:
clamp assembly to the single valve bypass, the ground Digital display.
clamp must be secured in place. If necessary tighten the You can set up a maximum period of time without regenera-
screw. tions in order to avoid the water being blocked
You can chose between different types of regeneration: im-
THREADED PIPE mediate, automatic, delayed or mixed
1. Apply pipe joint compound or Teflon taple to all male pipe
threads.
2. Tighten all threaded joints and make all solder connections.
FRONT PART OF THE TIMER:
CPVC PLASTIC PIPE
1. Clean, prime and cement all joints, following the
manufacturer’s instructions.
01:48 29-Mar.
NOTE: Do not solder with installation tubes attached to
single valve bypass.Soldering heat will damage the valve.
MR 03.98/04.00
OTHER
Follow the piping system manufacturer’s instructions when
using other pipe approved for potable water. MENU REGEN UP DOWN

LCD DISPLAY: It supplies information about the softener. De-

INSTALLING DRAIN HOSE
pending on the stage in which the system is the timer will su-
Measure, cut to needed length and connect the ½” drain line
pply different types of information: Service: Information about
to the water softener valve drain fitting. Use a hose clamp to
softener working
hold the hose in place.
NOTA: Run the green drain hose or copper tubing to the CURRENT HOUR CURRENT DATE
floor drain. Secure drain hose. This will prevent “whip-
ping” during regenerations. 01:48 29-Mar.
INSTALLATION OF SALT STORAGE TANK OVERFLOW ELBOW
MR 03.98/04.00
TYPE OF
Connect the storage tank overflow elbow installed in the sys- REGENERATION
tem to a near floor drain point. This point should be no higher
than the drain fitting on the salt storage tank. REMAINING WATER VOLUME
NOTA: Drain hose should be installed in a proper way just VOLUME BETWEEN REGENERATIONS

11
 6. Installation

Regeneration: Current stage is showed in the lcd display This message indicates that the system is placing itself in
Programming: The display shows all the internal parameters service position.If after two minutes this message is still in
and allows to modify them. the display please contact your distributor.
“MENU” KEY: Allows entering inside the internal programing
and confirms the amended parameters in any stage of pro- 2. Press “MENU” key for three seconds to enter into the inter-
gramming . nal programming. By pressing “UP” y “DOWN” keys the di-
“UP” Y “DOWN” KEYS: Allow to navigate among the different fferent parameters can be selected,and pressing REGEN key
parameters. In programming allow to modify the selected pa- we can access to modify it (selected parameter flashes). With
rameters. “UP” y “DOWN” keys we can modify the selected parameter
“REGEN” KEY: It is used to start automatic regenerations. and pressing REGEN key one final time the parameter will be
PROGRAMMING BLOCKAGE: After some seconds without confirmed. Parameters that you can modify are as follows:
pressing any key the timer will be blocked automatically for
safety. The following message will be showed: HOUR OF DAY: Format 0:00-24:00.
LANGUAGE: Spanish or English
UNITS : Metric system or US units
KEY LOCKED, TYPE OF REGENERATION: There are several as follows:
3S TO UNLOCK Time initiated (--) Delayed regenerations according to selected
frequence (Ex: Regenerates every 3 days at 02:00 am ).
Meter immediate: (MI) Regenerations are stated as per treated
volume of treated water. When remaining volume is 0 starts a
regeneration.
Delayed regenerations: (MD) Regenerations are delayed accor-
ding to volume. When the remaining volume is finished the
To unlock the timer, please press “MENU” key for 3 seconds.
system starts the regeneration the same day at the program-
med hour.
6.4 Start-up programming
Mixed regeneration (MR) Similar to delayed regeneration but it
allows to program a máximum period of time between rege-
DENVER PLUS softeners are configured to work with delayed
nerations.
regenerations (02.00 am).
NOTE: Mixed regenerations are recommended. If you want
ROGRAMMING: to select another type of regeneration, please contact
your distributor.
1. Connect the provided transformer to the electrical con-
nector at the back of the system. The timer will show service SYSTEM CAPACITY: It is necessary to program the volume of
position. the water that can be treated by the system. To calculate it
please follow the indications as stated below:
IMPORTANT: After connecting the system can show fo-
llowing message: Exchange capacity (º HFxm3)
Volume(m3) =
Hardness (º HF)

INITIALIZING Where:

EXCHANGE CAPACITY:
It is the amount of hardness that can be retained by the sys-
tem. See the table below.

HARDNESS:
Hardness of inlet water in French degrees ºHF.
12
 6. Installation

VOLUME: CHECKING MENU:

Amount of water that can be treated by the system.
By pressing “UP” y “DOWN” keys simultaneously when the
THIS IS THE PARAMETER THAT SHOULD BE PROGRAM- system is working the display shows additional information of
MED INTO THE SYSTEM. the softener.
REMANINIG VOLUME DAYS TO REGENERATION

Example: A softener of 30 liters of resin with a hardness of USO: 03. 98 04/10 SAFETY
30ºHF.
TOTAL 0000. 02 PERIOD

115 (º HFxm3) VOLUME OF TREATED WATER

Volume (m3) = = 3,8 m3
30 (º HF)

3,8 m3 must be programmed inside capacity parameter.

In case of adjusting the residual hardness of treated water with

a mixing screw the initial hardness should be compensated REGENERATIONS:
with the residual value. To start an immediate regeneration you only need to press
REGEN key for three seconds.

Example: REGENERATION STAGE:

Initial hardness: Once the regeneration is started, it can be cancelled by pres-
sing any key. However the stage can only be cancelled when
30ºHF
the motor of the valve stops (the display will be flashing).
Residual hardness:
5ºHF
Volume:
(m3) = 115 / (30-5) = 4,6m3
Capacity to be compensated/programmed: 4,6m3

13
 7. Start-up

7. START UP 9. Please maintain this position (water flowing through the dra-
in) until coloration disappears.
7.1 Hydraulic start-up 10. Close inlet valve for five minutes and all the air trapped with
the resin will float to the upper part of the vessel.
Prior to initiate the start-up of the system make sure that all 11. Open inlet valve one more time for some minutes to ensu-
previous steps regarding installation. Ensambling and progra- re that all the air inside the vessel has been removed.
12. Cancel the current stage of the regeneration until refill sta-
mming have been correctly effected and according to the ins-
ge. The brining tank will start refilling by itself. In this moment
tructions of this manual and according to local regulations. To
the system will end the regeneration started in point 6.
start up follow the following steps:
13. Start another regeneration. Wait until the system is placed in
backwashing position nbr.6 and cancel this stage by pressing
Do not put salt inside the system till the end of the start-up pro-
any key.
cess. In order to avoid air pressure upon the softener and the
plumbing system, follow the instructions in order.

1. Put the bypass valve in “bypass” position.

BRINING
2. Fully open two or more cold and treated water faucets loca-
ted near the water softener.
3. Open completely the inlet valve. Leave the water flow till
you get a continuos flow from the faucets, without air bubbles.
4. Plug the programmer to the power supply using the trans-
former included in the system.
5. The program must be in service, otherwise please check
14. The softener will start to suction water from the tank (bri-
‘Section 6.3’.
ning position). Check that the softener suctions water from
6. Press the ‘REGEN’ button for 3 seconds to start a regene-
the tank.
ration. After some minutes, the system will move to the Bac-
15. Cancel the remaining stages of the regeneration.
kwash stage.
16. Put the by-pass in service position and check that the
treated water has been correctly softened (see Section 7.3).
17. Fill the tank with salt.
BACKWASHING 18. The system is ready to work. Start-up process is finished.

“WARNING” Excesive weight hazard at least two people are

required to move and lift salt bags. Faillure to do so can result in
back or other body parts injury.

7. Slowly open the water inlet valve to allow the entrance of

water inside the system. At this point, the inlet flow must be
rather low, since in this position water will come in from the
bottom of the bottle and flow upwards to the drain.
8. When water starts flowing continuously through the drain,
fully open the water inlet of the system. At this point, the bottle
will be full of water and so a higher flow will not produce any
damage. Water going out to the drain may be a bit yellowish
or brown. This is completely normal, since it is due to the pre-
servatives of the resin.
14
 7. Start-up

7.2 Regulation of residual hardness 2. Add two drops of indicator reactive A

As stated out in section 2.7. it is recommended not to supply 2 DROPS A

completely softened water to household installations.
DENVER PLUS systems have a residual hardness regulator
that allows to adjust the hardness quantity in the treated water.
This works making a small test of non treated water with a
completely softened water.
In order to modify the residual hardness, lightly open the regu-
lating valve, as indicated in the images below.

3. Shake it.
4. If the water becomes blue it means that it is completely
softened, if it has a reddish means that presents some kind
of hardness.
5. Add some drops of B reactive till the water gets blue.The

DROPSTO GET BLUE WATER

Now you can test the hardness of the outlet water and check
that it is according to the desired values. If it is not like this
adjust the regulator and check it again.

ATENTION: The hardness regulator is supplied comple-

tely closed, so if you do not regulate it the softener will
provide a totally softened water.

7.3 Hardness checking

In order to check the hardness of the water with the tester

(code 271800), you should follow following steps:

1. Prepare the water to be analyzed

15
 8. Maintenance / Sanitizing

quantity of drops used will be the quantity of hardness in ºHF Take a tool or a broom handle, for instance, and hold it next
found in the tested water. to the water softener, measure the distance from the floor to
the rim of the water softener. Then push the broom handle
8. MAINTENANCE/SANITIZING straight down into the salt. If you find a hard object, it is most
likely a salt bridge. Carefully push into the bridge in several
The DENVER PLUS softeners, being automatic, do not requi- places to break it.
re a complex maintenance.
In order to ensure a correct working of the system it is enough “WARNING” Do not use any sharp or pointed objects as you
to make the following checking from time to time as showed may puncture the brine tank
in the table below:
TESTING PERIOD
Check the quantity of salt inside the tank: Monthly
Check the feed hardness: Monthly.
Check the hardness of the treated water: Monthly
Sanitizing: Every 12 months.
Incrustation level: Every 12 months
Salt tank cleaning : Yearly.
Technical service revision: Yearly

It is important not to make the sanitizing and the descaling

treatment at the same time, because the chemical products can
react in a dangerous way. You should alternate both processes as per
indicated frequency.

SALT FILLING
Please revise the level of the salt inside the tank.. It should be
mínimum: 1/3 of the tank. If the system runs out of salt before
the refilling the softener will produce hard water. When finis-
hing the checking please make sure that the cover is correctly
closed.
SANITIZING:
NOTE: In humid areas it is best to keep the salt storage
Every year it is recommended to make an sanitizing process
level lower and refill the tank more often.
as follows:
RECOMMENDED SALT: Coarse salt tablets or balls with less
than 1% of impurities.
1. Open the covers of the salt tanks and put inside about 20 a
NOT RECOMMENDED SALT: Rock salt, with impurities,
30 ml (2 or 3 caps) of Bacwater (652100.) inside the funnel.
block, granulated, table, ice melting, or for kitchen use.
Close again.

BREAKING A SALT BRIDGE

Sometimes, a hard crust or salt bridge is formed in the brine
tank. It is usually caused by high humidity or the wrong kind
of salt. When there is a salt bridge, and empty space forms Inner
funnel
between the water and the salt. Then the salt will not be dis-
solved in the water to make brine and without brine the resin
bed does not regenerate and you will get hard water.
If the storage tank is full of salt, it is hard to tell if you have
a salt bridge because salt is loose on top but the bridge is
under it.

16
 8. Maintenance / Sanitizing

2. Make sure that the bypass valves are working.

3. The disinfenction process will be done when the regenera-
tion finishes and the disinfection solution has been extruded
from the softener to the drain.

REMOVING INSCRUSTATION:

Once a year it is recommended to make a cleaning with

Clean Softener (611000), a product specially designed for
the cleaning of your softening system. This product, because
of its special formulation, will clean the resin eliminating all
kind of iron and other remaining metals that represent a con-
tamination and at at the same time it will remove all possible
incrustations in the inner passages of the valve.

MONODOSIS

Inner
funnel

NOTE: Follow carefully the instructions of the use of the

product stated out on the label of the same.

The maintenance and sanitizing of the system should be ca-

rried out by a specialized technician qualified in hygienic con-
ditions and following the specific indications of each product.

17
 9. Troubleshooting guide

9. TROUBLESHOOTING GUIDE
PROBLEM SOLUTION
1. The timer doesn’t work 1. The transformer is not connected. 1. Plug the transformer (power supply).
2. Electric cable deffective. 2. Replace the cable.
3. No power. 3. Revise the installation.
4. Deffective transformer 4. Replace the transformer.

2. The system regenerates Power cuts cut damage the timer progra- Please use the manual to adjust the clock of the system.
at incorrect hours mming.

3. Water leaks Bad connections. Revise/tight all connections.

4. Annoying noises / White Air inside the system. Make a backwashing to eliminate the air
water

5. Excessive hardness of 1.Increase of hardness in inlet water. 1. Check the hardness and revise timer.
the water treated 2. Incorrect regeneration. 2. Revise the timer.
3. Damaged resin. 3. Substitute the resin.
4. Lack of salt inside tank /salt bridge. 4. Fill the storage with salt /break the salt bridge

6. There is no brine aspi- 1. Not enough feed pressure. 1. The minimum feed pressure should be of 2,5bar.
ration 2. Brine line blocked. 2. Clean the brine line.
3. Blocked injectors. 3.Clean or replace the injector and the filter.
4. Water inner leaks. 4.Revise piston, threads and separators.

7. The brine tank is ove- 1. Incorrect timing 1. Please contact the distributor.
flowing 2. Incorrect aspiration. 2. Revise aspiration.
3. Flow to high. 3. Revise back flow.

8. The hardness of the 1. Fail of regeneration. 1. Check for loss of power and correct.
water is not going away 2. Not enough brine. 2. Keep the brine tank full of salt.
3. Incorrect aspiration. 3. Revise aspiration.

9. Backwashing flow too 1. Incorrect backwashing regulator. 1. .Put a proper regulator

high or too low. 2. Blocked backwashing regulator. 2. Wash the backwashing regulator.

10.Non treated Water lea- 1. Incorrect regeneration. 1. Make a regeneration checking that the salt amount is correct
kings during working 2. Leaks in by-pass valve . 2. Check the by-pass valve.
3. Tube o-ring damaged. 3. Replace the o-ring.
4. Incorrect regeneration cycle. 4. Reset the regeneration cycle

11. Resin escape from the 1. Inner difusors damaged. 1. Substitute damaged difusors
system 2. Damaged resin 2. Substitute resin and revise installation

12. During working water is 1. O-ring and separators damaged. 1. Replace o-rings and separators.
coming through the drain 2. Damaged piston. 2. Replace piston
3. Bad located piston. 3. Start the system again, repeat the process and if it does not work please
contact your distributor.

18
 10. Maintenance manual

NAME, SIGNATURE AND STAMP OF AUTHORISED TECHNICIAN

/ / SETTING UP TECHNICIAN
ORDINARY
/ / FULL MAINTENANCE STAMP

/ / REPAIR EXTRAORDINARY

/ / SANITIZING
GUARANTEE

/ / OTHERS

TECHNICIAN
/ / FULL MAINTENANCE ORDINARY

/ / STAMP
REPAIR
EXTRAORDINARY
/ / DESCALING

/ / OTHERS GUARANTEE

/ / FULL MAINTENANCE TECHNICIAN ORDINARY

/ / REPAIR STAMP
EXTRAORDINARY

/ / SANITIZING

/ / OTHERS GUARANTEE

/ / FULL MAINTENANCE TECHNICIAN ORDINARY

/ / REPAIR STAMP
EXTRAORDINARY
/ / DESCALING

OTHERS GUARANTEE
/ /

/ / FULL MAINTENANCE TECHNICIAN

ORDINARY

/ / REPAIR STAMP
EXTRAORDINARY
/ / SANITIZING

/ / OTHERS GUARANTEE

/ / FULL MAINTENANCE TECHNICIAN ORDINARY

/ / REPAIR STAMP
EXTRAORDINARY
/ / DESCALING

OTHERS GUARANTEE
/ /
10. Maintenance manual

NAME, SIGNATURE AND STAMP OF AUTHORISED TECHNICIAN

/ / SETTING UP TECHNICIAN
ORDINARY
/ / FULL MAINTENANCE STAMP

/ / REPAIR EXTRAORDINARY

/ / SANITIZING
GUARANTEE

/ / OTHERS

TECHNICIAN
/ / FULL MAINTENANCE ORDINARY

/ / STAMP
REPAIR
EXTRAORDINARY
/ / DESCALING

/ / OTHERS GUARANTEE

/ / FULL MAINTENANCE TECHNICIAN ORDINARY

/ / REPAIR STAMP
EXTRAORDINARY

/ / SANITIZING

/ / OTHERS GUARANTEE

/ / FULL MAINTENANCE TECHNICIAN ORDINARY

/ / REPAIR STAMP
EXTRAORDINARY
/ / DESCALING

OTHERS GUARANTEE
/ /

/ / FULL MAINTENANCE TECHNICIAN

ORDINARY

/ / REPAIR STAMP
EXTRAORDINARY
/ / SANITIZING

/ / OTHERS GUARANTEE

/ / FULL MAINTENANCE TECHNICIAN ORDINARY

/ / REPAIR STAMP
EXTRAORDINARY
/ / DESCALING

OTHERS GUARANTEE
/ /
SHEET TO BE COMPLETED BY THE TECHNICIAN INSTALLER. SHEET FOR THE OWNER OF THE EQUIPMENT

EC STATEMENT OF AGREEMENT

We declare, hereby assuming all responsability, that: Name and position of the authorised person
the softener system based in ionic exchange for the Jose Antonio Fogued Franco
water treatment for human consumption, Denver brand Data: 01/07/2009. Signature / Stamp:
with series nbr.according to manufacture, is adapted to
norms or regulations: EN-12100-1, EN12100-2,
EN-55014-1:2000/A1:2001, EN-61000-3,
2:2000/A1:20001, EN-61000-3-3:1995/A1:2001,
EN-61558-2-6 and fulfils the essential requirements of
the directives:98/37/CE, 73/23/CEE, 89/336/CEE.

PURICOM EUROPE- C. Aiguafreda 8 · Pol. Ind. l’Ametlla Park · 08480 Barcelona- Spain

GUARANTEE CERTIFICATE FOR DENVER SERIES

SYTEMS GUARANTEE: The system is installed and in cooperation to the satisfaction

The distributor guarantees the systems for two years against any of the client and for the record:
manufacturing defect, in accordance with Law RD 1/2007, 16
november (Guarantees in ConsumerGoods Sales). The guarantee *Previous treatment of the system:
covers the repair and substitution of defective parts by authorized *Feed hardness of the system (ºF):
personnel by the distributor or the official technical service (TAS), in
the place of installation or in their workshops. Including the labour *Treated water hardness (ºF):
and shipping cost should they arise.
Puricom Europe will not cover the guarantee regarding the
*Residual hardness (ºF):
substitution of parts that have suffered usual wear and tear, lack of *Pressure of the system feed (bar):
maintenance, hits, etc.due to the improper use of the system outside
specifications provided or in those cases where it has been modified
or prepared by personnel that do not belong to the company or *Result of the installation sheet and putting into operation
official TAS. The substituted parts remain the property of Puricom
Europe.
CORRECT OTHERS
Puricom Europe will cover any kind of disconformity related to the
origin or suitability of the product according to its nature and end use. The owner of the system has been properly and clearly informed of the use,manipulation and
Taking into account the specifications of the system it is compulsory maintenance required by the system in order to guarantee that it works properly and the
to comply with the installation and working process in order to be quality of the water produced. To such effect they were offered a maintenance contract.
able to use the guarantee. Otherwise this guarantee will not be valid.
The distributor guarantees that the system installed is appropriate *Ref.Maintenance contract
for the improvementof the quality of your water in particular,
according to technical specifications of the system, indications given Accept the maintenance
by the manufacturer and legislation presently in force. The installer
Do not accept the maintenance contract
guarantees the proper installation and setting up of the system
having followed the indications provided by the manufacturer and Should you require information, to report a breakdown or that the system is not working
legislation in force. properly, Maintenance application or technical assistance, first read the sections on
working, detection and problems resolution in this manual and then contact the distributor
or company that sold you.
COMPANY and / or Authorised installer:

Company and/ or installer, date & signature

NOTE FOR COMPANY AND / OR AUTHORISED TECHNICIAN / INSTALLER

The information marked (*) must be filed in by the Technician installer and transcribed by
him from the INSTALLATION AND SETTING UP REGISTRATION SHEET OF THE SYSTEM
C. Aiguafreda 8
Pol. Ind. L’Ametlla Park
08480 L’Ametlla del Vallès
Barcelona · Spain

www.puricom.eu

The quality system of Puricom Europe for the marketing and assembly of water treatment equipments is certified in accordance with regulation UNE-NE-ISO-9001-2000.