1. Iron 2.

Hand Blender
- Good morning! Can I help you?
- Good morning! Yes please, I would like to buy an iron. - Good morning! How can I help you?
- We have got wide selection of iron: Bosch, Philips, Azur and - Good morning! I’m looking for a hand blender.
the others on these shelves. Are you looking for steam iron? - May I offer you our multi-quick 5 (five) hand blender?
- Yes, I am. - I would be glad.
- I can offer you this Philips one: Its capacity is 1700 (one - It has got a 600 (six hundred) W motor and an easy click
thousand seven hundred) Watts and it has got a special system. This hand blender is a combination of ultra-hard
ceramic soleplate. It’s easy to maneuver around buttons and stainless-steel blades and a unique blending bell shape for the
you don’t have to worry about tipping. You can regulate the best performance. It has got a turbo button that gives an extra
steam with this button and the temperature with that one. To power boost for the toughest ingredients.
find the right temperature according to the material, synthetic, - But it hasn’t got a cover and I’m afraid of splashing.
silk, and cotton are signalled on the button. The water - Don’t worry, every Braun hand blender has got an anti-splash
container can be filled up with tap water or iron water, too. It steel shaft for a clean and tidy preparation.
saves energy, so it’s worth buying. - What function does it have?
- How much does it cost? - It can whip, beat, stir, chop, crush and mince.
- It’s 12.000 (twelve thousand) Ft. - I like it very much. How much does it cost?
- How long is the guarantee/warranty valid? - It’s 8900 (eight thousand nine hundred) ft.
- For a year. - Thank you very much. I’ll take it!
- And what about this Bosch iron? - Good bye!
- It’s also a high-quality steam iron with 1800 (one thousand
eight hundred) Watts capacity. It’s a bit more expensive: 15400
Ft.
- I see. I will take the Philips iron, please.
- Here you are. You can pay at the cash desk and ask to validate
the guarantee paper at the Customer Service Desk.
- Thank you for your help! Good bye.
- No problem, sir. Good bye. Have a nice day.
 3. Hair Dryer
4. Electric Coffee Maker
- Good afternoon. Can I help you?
- Good afternoon. I’m looking for a hair dryer but I can’t choose. - Good afternoon. Can I help you?
- I see. Well, are you thinking about a simple appliance or a - Good afternoon. I’m looking for an electric coffee maker.
professional one? - I see. For 2, 6 or more cups? Do you prefer capsules, coffee
- What is the difference? grounds or coffee beans?
- Certainly, every hair dryer blows one’s hair dry but a - Well, a two-person one is enough. And I would buy coffee
professional one has stronger generator for quick drying. You grounds.
can even attach a diffuser to create a wavy or curly hairstyle. - Then I would suggest this De’Longhi coffee maker. It can
It’s cheaper than to pop (go) to the salon every time you need maintain the temperature you want with the adjustable heater
to dry your hair. plate after brewing.
- I believe so. - It’s a good technical development. Isn’t it expensive?
- Using it is easy; simply select the desired temperature and - It’s available at reasonable price.
speed setting using the switches on the handle. For fast drying, - I like its design. I’ll buy it.
use the higher heat settings. To enhance your natural curls or - It has got a 2-year warranty. You should go to the Customer
waves, attach the diffuser to the dryer, gently place your hair Service Desk to validate after purchase.
into the diffuser bowl and slightly rotate the dryer. - Thank you for your help.
- How long is the warranty valid? - You’re welcome.
- It has got a 2-year warranty. You should go to the Customer
Service Desk to validate it after purchase.
- Thank you for your help.
- No problem.
 5. Microwave Oven 6. Toaster

- Good afternoon. Can I help you? - Good afternoon. Can I help you?
- Good afternoon. I’m looking for a microwave oven. - Good afternoon. I’m looking for a toaster.
- I see. Do you need it only for basic microwaving tasks, such as - Yes, madam. You can find them in this aisle.
defrosting meats, reheating leftovers, and making popcorn, or - Thank you. Could you suggest one to me?
for grilling, too? - For 2 or more bread slices?
- For grilling, too. - For 2 is enough.
- Would you pay more for an oven with a larger capacity? - This brand with variable width slots allows you to toast
- Yes, I would. different bread sizes. This makes it easy to prepare crumpets
- Then you can choose from here. We have Panasonic, and bagels. The high-rise eject function allows you to remove
Electrolux, Samsung, De’Longhi…. The control panel is smaller pieces of toast without having to risk burning yourself.
convenient to operate either with the buttons or with an LCD It’s also easy to clean with a removable crumb tray.
panel. - How long is the warranty valid?
- Thank you for your help. - For 2 years.
- You’re welcome. Please come back and shop with us again. - I like it.
- You can choose your settings with these control buttons. For
example, defrost and reheating functions as well as cancelling
the toasting process mid-cycle.
- It sounds great. I‘ll think it over. Thank you very much.
- Good bye.
 7. Deep Fryer
- Good morning! How can I help you? 8. Kettle
- Good morning! I’m looking for a deep fryer.
- Yes, madam. You can find them in that aisle. - Good morning. What can I do for you?
- Thank you. Could you suggest me one? - Good morning. I would like to buy a kettle.
- Certainly, madam. We have got a wide selection of deep fryers - We have got wide selection of kettles here; they bring colour
here; Tefal, Breville, De’Longhi. If I were you, I would choose and style to the kitchen.
this De’Longhi one. You can achieve crispier and tastier results - And what are the other differences among them?
with only half the oil. It is equipped with the patented easy - Well, first of all their capacity. A typical 1.5 (one point five)
clean oil draining system and an adjustable thermostat to set litres can boil six or seven cupfuls at a time, but you can find
up the temperature. smaller ones, too.
- How much does it cost? - I see.
- It’s 25 900 (twenty-five thousand nine hundred) Ft. It’s worth - Some manufacturers have built in various features for your
buying. safety and protection, such as auto shut-off. When water begins
- How long is the guarantee valid? to boil or if the kettle is lifted, the thermal button cuts off.
- It has got 2 years of guarantee. You should turn to the - That’s nice.
Customer Service Desk to validate it after purchase. Gift- - Water filter is also useful; it reduces limescale, making your
wrapping is also available. kettle last longer and your tea taste better.
- Thank you for your help. I will take it. - Then I prefer a kettle with water filter and with auto shut-off.
- I’m glad I could help you. - These kettles have those functions.
- Good bye. - Thank you very much.