Bid Number: GEM/2020/B/861286

Dated: 04-11-2020

Bid Document
Bid Details

Bid End Date/Time 25-11-2020 17:00:00

Bid Opening Date/Time 25-11-2020 17:30:00

Bid Life Cycle (From Publish Date) 90 (Days)

Bid Offer Validity (From End Date) 65 (Days)

Ministry/State Name Ministry Of Communications

Department Name Department Of Telecommunications (dot)

Organisation Name Bharat Broadband Network Limited (bbnl)

Office Name Corporate Office, New Delhi-30

Total Quantity 4500

Item Category Enterprise WI-FI Enabled ONT

Bidder Turnover (Last 3 Years) 70 Lakh (s)

OEM Average Turnover (Last 3 Years) 700 Lakh (s)

Experience Criteria 3 Year (s)

MSE Exemption for Years Of Experience and Yes

Turnover

Startup Exemption for Years Of Experience and Yes

Turnover

Document required from seller Experience Criteria,Past Performance,Bidder

Turnover,Certificate (Requested in ATC),OEM Authorization
Certificate,OEM Annual Turnover,MII Document (Class1/Class2)
*In case any bidder is seeking exemption from Experience /
Turnover Criteria, the supporting documents to prove his
eligibility for exemption must be uploaded for evaluation by the
buyer

Past Performance 30 %

Bid to RA enabled No

Inspection Required Yes

Inspection to be carried out by Buyers own Yes

empanelled agency

Type Of Inspection Pre Dispatch

Name of the Empanelled Inspection Agency/ Board of Officers

Authority

Estimated Bid Value 22300000

EMD Detail

Advisory Bank State Bank of India

EMD Percentage(%) 2.00

EMD Amount 446000

1/9
ePBG Detail

Advisory Bank State Bank of India

ePBG Percentage(%) 5.00

Duration of ePBG required (Months). 24

(a). EMD EXEMPTION: The bidder seeking EMD exemption, must submit the valid supporting document for the relevant
category as per GeM GTC with the bid. Under MSE category, only manufacturers for goods and Service Providers for
Services are eligible for exemption from EMD. Traders are excluded from the purview of this Policy.

(b). EMD & Performance security should be in favour of Beneficiary, wherever it is applicable.

Beneficiary:
BBNL CO
3rd Floor Office Block -1, East Kidwai Nagar, New Delhi-110023
(Bbnl)

Splitting

Bid splitting not applied.

Reserved for Make In India products

Reserved for Make In India products Yes

MSE Purchase Preference

MSE Purchase Preference Yes

1. Experience Criteria: In respect of the filter applied for experience criteria, the Bidder or its OEM {themselves or
through reseller(s)} should have regularly, manufactured and supplied same or similar Category Products to any Central
/ State Govt Organization / PSU / Public Listed Company for number of Financial years as indicated above in the bid
document before the bid opening date. Copies of relevant contracts to be submitted along with bid in support of having
supplied some quantity during each of the Financial year. In case of bunch bids, the category of primary product having
highest value should meet this criterion.
2. OEM Turn Over Criteria: The minimum average annual financial turnover of the OEM of the offered product during the
last three years, ending on 31st March of the previous financial year, should be as indicated in the bid document.
Documentary evidence in the form of certified Audited Balance Sheets of relevant periods or a certificate from the
Chartered Accountant / Cost Accountant indicating the turnover details for the relevant period shall be uploaded with
the bid. In case the date of constitution / incorporation of the OEM is less than 3 year old, the average turnover in
respect of the completed financial years after the date of constitution shall be taken into account for this criteria.
3. Bid reserved for Make In India products: : Procurement under this bid is reserved for purchase from Class 1 local
supplier as defined in public procurement (Preference to Make in India), Order 2017 as amended from time to time and
its subsequent Orders/Notifications issued by concerned Nodal Ministry for specific Goods/Products. However, eligible
micro and small enterprises will be allowed to participate. The minimum local content to qualify as a class 1 local
supplier is denoted in the bid document. All bidders must upload a certificate from the OEM regarding the percentage of
the local content and the details of locations at which the local value addition is made along with their bid, failing which
the bid is liable to be rejected. In case the bid value is more than Rs 10 Crore, the declaration relating to percentage of
local content shall be certified by the statutory auditor or cost auditor, if the OEM is a company and by a practicing cost
accountant or a chartered accountant for OEMs other than companies as per the Public Procurement (preference to
Make-in -India) order 2017 dated 04.06.2020 . In case Buyer has selected Purchase preference to Micro and Small
Enterprises clause in the bid, the same will get precedence over this clause.
4. Purchase preference to Micro and Small Enterprises (MSEs): Purchase preference will be given to MSEs as defined in
Public Procurement Policy for Micro and Small Enterprises (MSEs) Order, 2012 dated 23.03.2012 issued by Ministry of
Micro, Small and Medium Enterprises and its subsequent Orders/Notifications issued by concerned Ministry. If the bidder
wants to avail the Purchase preference, the bidder must be the manufacturer of the offered product in case of bid for
supply of goods. Traders are excluded from the purview of Public Procurement Policy for Micro and Small Enterprises. In
respect of bid for Services, the bidder must be the Service provider of the offered Service. Relevant documentary
evidence in this regard shall be uploaded along with the bid in respect of the offered product or service. If L-1 is not an
MSE and MSE Seller (s) has/have quoted price within L-1+ 15% (Selected by Buyer)of margin of purchase preference

2/9
/price band defined in relevant policy, such Seller shall be given opportunity to match L-1 price and contract will be
awarded for 25%(selected by Buyer) percentage of total QUANTITY.
5. Past Performance: The Bidder or its OEM {themselves or through re-seller(s)} should have supplied same or similar
Category Products for 30% of bid quantity, in at least one of the last three Financial years before the bid opening date to
any Central / State Govt Organization / PSU / Public Listed Company. Copies of relevant contracts (proving supply of
cumulative order quantity in any one financial year) to be submitted along with bid in support of quantity supplied in the
relevant Financial year. In case of bunch bids, the category related to primary product having highest bid value should
meet this criterion.

Enterprise WI-FI Enabled ONT ( 4500 pieces )

(Minimum 60% Local content required for MII compliance)

Technical Specifications

* As per GeM Category Specification

Specification Specification Name Values Bid Requirement

(Allowed Values)

STANDARDS & Standard Fully ITU-T G.984 and G.988 *

FEATURES compliant

Upstream Line Rate 1.244 1.244 Or higher

(Gbps)

Downstream Line 2.488 2.488 Or higher

Rate (Gbps)

Minimum Tx Output 0.5 0.5 Or lower

power (Mean Launch
Power) (dBm)

Maximum Tx Output 5 *
power (Mean Launch
Power) (dBm

Rx Sensitivity (at 10 -27 -27

dB extinction ratio
w/FEC off) (dBm)

Rx Overload (dBm) -8 *

Ethernet Type GE *

Number of GE Ports 4 4, 5, 6, 7, 8 Or higher

(Minimum)

Ethernet Connector RJ-45 connectors CAT5E, *

100m (328ft); labeled ‘GE1’,
‘GE2’, ‘GE3’ and‘GE4’

Voice/Fax Type POTS FXS *

Number of 2 2 Or higher
POTS(Minimum)

Connector RJ-11 connectors; Labeled *

‘POTS1’ and ‘POTS2’

WIFi Standard 802.11 b/g/n (2.4GHz Only) *

USB Standard Two stacked USB 2.0 or *

higher host ports

AC Adapter Input:100-240VAC, 50/60Hz *

Output: 12VDC, 1.5A

Operating Temperature 0 ºC to 50 ºC *

Humidity Non 5% to 95% *

3/9
 Condensing (RH)

SECURE Local Web based GUI (HTTPS) *

MANAGEMENT
Remote G.984.4/988 OMCI, G.984 *
PLOAM, Telnet, TR-069

Authorization Secure ONT registration - *

ONT serial number, PLOAM
password

L2 FEATURES Bridging 802.1d STP transparent *

bridging, 512 MAC table,
MAC aging timer, UNI port
MAC limit, MAC Filters

VLANs per port up to 32 configurable VLAN *

IDs per ONT/port

Multicast IGMPv2/v3 & MLDv2 *

snooping, 256 multicast
groups, 8 clients, 32
simultaneous flows/client

Firewall Filtering DoS attack prevention, IP *

source/destination, TCP/UDP
port source/destination,
MAC source

Access Control DMZ, Parental Controls *

VoIP Protocols SIP (RFC3261), SDP *

(RFC2327), RTP/RTCP
(RFC3550/3605),
RFC3611**, RFC2198**,
DTMF & Tones (RFC283)

OTHERS Warranty 1 1, 3, 5 Or higher

* Specifications highlighted in bold are the Golden Parameters.
* Bidders may note that In respect of non-golden Parameters, the specifications 'Values' chosen by Buyer will generally
be preferred over 'Bid requirement ( allowed Values) by the Buyer.

Consignees/Reporting Officer and Quantity

S.No. Consignee/Reporting Address Quantity Delivery Days

Officer

1 Ashish Kumar Das 835217,o/o CGM , BBNL , 150 120

Jharkhand A-205, 1st Floor ,
Administrative Building, ARTTC
Campus, H.B. Road, Ranchi -
835217

2 Shantharam Pai K 560008,General Manager (Project) 250 120

5th Floor, BSNL Telephone
Exchange Buidling, 80 Feet Road,
Indiranagar, Bangalore 560 008

3 Sashi Dev Durga 751022,State Head, BBNL Odisha 200 120

3rd Floor, Doorsanchar Bhawan,
Unit IX, Bhuvneswar-751022

4 Anilkumar R 682025,O/o Sr GM(Projects) 100 120

Bharat Broadband Network Ltd,
2nd Floor, Telephone Exchange,
Palarivattom, Ernakulam, 682025,
Kerala

5 Amit Garg 133001,R.No 314, 3rd Floor, 107, 400 120

The Mall, O/o CGMT HR Telecom
Circle, Ambala cantt -133001

4/9
6 Lokesh Kumar Gupta 302015,BBNL PMU, BSNL Admin 600 120
Building, Lal Kothi, Jaipur-302015.

7 Beeran Prajapati 250004,Room No.-1, Ground Floor 300 120

BSNL Telephone Exchange
Building, Shastri Nagar,
MEERUT-250004

8 Ghanshyam 800001,O/o State Head, BBNL 500 120

Chaturvedi Bihar, 4th Floor, Sanchar Sadan
Budh Marg, Patna - 800001

9 Kataria Girish 380007,BBNL PMU, 4th Floor, 300 120

BSNL Telephone Exchange
Building, VASNA, AHMEDABAD,
Pincode - 380007. Gujarat, India.

10 Pankaj Das 781001,O/O the Sr.GM(Proj) & 100 120

State Head BBNL Assam. Assam-
Type Building, BSNL CTO
Complex, Panbazar, Guwahati,
Dist.; Kamrup(Metro),
Assam-781001

11 Garimella Venkata 500012,Bharat Broadband 100 120

Ramakrishna Network Limited (BBNL), CGM
(Projects), 3rd Floor, Room
No.303, BSNL Telephone
Exchange Building, Gowliguda,
Hyderabad-500012, Telangana

12 Ashok Kumar Rawat 226016,Room no.: 32, IIIrd Floor, 400 120
O/o CGM(Project) & Statehead,
Bharat Broadband Network
Limited, BSNL Telephone
Exchange ,Bhoothnath, Indira
Nagar, Lucknow- 226016

13 Narendra Kumar 411045,Sr. GM(Proj-V), BBNL 2nd 650 120

Lodha Floor, BSNL baner Telephone
Exchange, Baner, Pune 411045

14 Jagraj Singh 160059,'GM Project-II, BBNL 2nd 250 120

floor, BSNL Exchange, Phase-3A,
Mohali-Punjab 160059

15 Kishore Ekka 492099,Qtr no-IV/1, BSNL 200 120

telephone exchange, Tatibandh
near Dena bank, Raipur,
Chhattisgarh- 492099

Special terms and conditions for category Enterprise WI-FI Enabled ONT

1.Supplier must supply those ONT’s which are inter-operatable with existing OLT Alphion make and C-DOT
Make which are deployed in BSNL network.
2.ONT shall be as per TEC GR no GR/PON-01/02 APRIL 2008 and latest amendments . In case of any conflict in
interpretation of this GR , specifications of this tender supersedes GR.

Bid Specific Additional Terms and Conditions

1.Bidder financial standing: The bidder should not be under liquidation, court receivership or similar
proceedings, should not be bankrupt. Bidder to upload undertaking to this effect with bid.
2.End User Certificate: Wherever Bidders are insisting for End User Certificate from the Buyer, same shall be
provided in Buyer’s standard format only.
3.Upload Manufacturer authorization: Wherever Authorised Distributors are submitting the bid, Manufacturers
Authorisation Form (MAF)/Certificate with OEM details such as name, designation, address, e-mail Id and Phone
No. required to be furnished along with the bid.
4.Non return of Hard Disk: As per Buyer organization’s Security Policy,Faulty Hard Disk of Servers/Desktop
Computers/ Laptops etc. will not be returned back to the OEM/supplier against warranty replacement.
5.Bidders shall quote only those products in the bid which are not obsolete in the market and has at least 7 years
residual market life i.e. the offered product shall not be declared end-of-life by the OEM before this period.

5/9
 6.Data Sheet of the product(s) offered in the bid, are to be uploaded along with the bid documents. Buyers can
match and verify the Data Sheet with the product specifications offered. In case of any unexplained mismatch of
technical parameters, the bid is liable for rejection.
7.Experience Criteria: The Bidder or its OEM {themselves or through reseller(s)} should have regularly,
manufactured and supplied same or similar Category Products to any Central / State Govt Organization / PSU /
Public Listed Company for 3 years before the bid opening date. Copies of relevant contracts to be submitted
along with bid in support of having supplied some quantity during each of the year. In case of bunch bids, the
primary product having highest value should meet this criterion.
8.OPTION CLAUSE: The Purchaser reserves the right to increase or decrease the quantity to be ordered up to 25
percent at the time of placement of contract. The purchaser also reserves the right to increase the ordered
quantity by up to 25% of the contracted quantity during the currency of the contract at the contracted rates.
Bidders are bound to accept the orders accordingly.

9.Malicious Code Certificate:

The seller should upload following certificate in the bid:-

(a) This is to certify that the Hardware and the Software being offered, as part of the contract, does not contain
Embedded Malicious code that would activate procedures to :-
(i) Inhibit the desires and designed function of the equipment.
(ii) Cause physical damage to the user or equipment during the exploitation.
(iii) Tap information resident or transient in the equipment/network.
(b) The firm will be considered to be in breach of the procurement contract, in case physical damage, loss of
information or infringements related to copyright and Intellectual Property Right (IPRs) are caused due to
activation of any such malicious code in embedded software.

10.Supplier shall ensure that the Invoice is raised in the name of Consignee with GSTIN of Consignee only.
11.The Buyer has an existing set up / inventory of similar products. The offered / supplied product must be
compatible with existing system. The bidder has to ensure Compatibility of the supplied items or shall have to
include in the supply the necessary hardware / software to make them compatible at no extra cost to the buyer.
The details of items with which compatibility is required are as under: ONT quoted should be inter-operable with
all the OLTs installed in BharatNet Phase-I i.e. Tejas OLT Model TJ 1400, CDOT OLT Model 5X-ITI RBL and Alphion
OLT Model- AOLT-4000-N-G
12.The successful bidder has to supply all essential accessories required for the successful installation and
commissioning of the goods supplied. Besides standard accessories as per normal industry practice, following
accessories must be part of supply and cost should be included in bid price: NIL.
13.1. The Seller shall not assign the Contract in whole or part without obtaining the prior written consent of buyer.
2. The Seller shall not sub-contract the Contract in whole or part to any entity without obtaining the prior written
consent of buyer.
3. The Seller shall, notwithstanding the consent and assignment/sub-contract, remain jointly and severally liable
and responsible to buyer together with the assignee/ sub-contractor, for and in respect of the due performance
of the Contract and the Sellers obligations there under.
14.The seller is required to print logo as per buyer's requirement.
15.Without prejudice to Buyer’s right to price adjustment by way of discount or any other right or remedy available
to Buyer, Buyer may terminate the Contract or any part thereof by a written notice to the Seller, if:
i) The Seller fails to comply with any material term of the Contract.
ii) The Seller informs Buyer of its inability to deliver the Material(s) or any part thereof within the stipulated
Delivery Period or such inability otherwise becomes apparent.
iii) The Seller fails to deliver the Material(s) or any part thereof within the stipulated Delivery Period and/or to
replace/rectify any rejected or defective Material(s) promptly.
iv) The Seller becomes bankrupt or goes into liquidation.
v) The Seller makes a general assignment for the benefit of creditors.
vi) A receiver is appointed for any substantial property owned by the Seller.
vii) The Seller has misrepresented to Buyer, acting on which misrepresentation Buyer has placed the Purchase
Order on the Seller.
16.While generating invoice in GeM portal, the seller must upload scanned copy of GST invoice and the screenshot
of GST portal confirming payment of GST.
17.Scope of supply (Bid price to include all cost components) : Only supply of Goods
18.Bidder Turn Over Criteria: The minimum average annual financial turnover of the bidder during the last three
years, ending on 31st March of the previous financial year, should be as indicated in the bid document.
Documentary evidence in the form of certified Audited Balance Sheets of relevant periods or a certificate from
the Chartered Accountant / Cost Accountant indicating the turnover details for the relevant period shall be
uploaded with the bid. In case the date of constitution / incorporation of the bidder is less than 3 year old, the
average turnover in respect of the completed financial years after the date of constitution shall be taken into
account for this criteria.
19.OEM Turn Over Criteria: The minimum average annual financial turnover of the OEM of the offered product
during the last three years, ending on 31st March of the previous financial year, should be as indicated in the bid
document. Documentary evidence in the form of certified Audited Balance Sheets of relevant periods or a
certificate from the Chartered Accountant / Cost Accountant indicating the turnover details for the relevant

6/9
 period shall be uploaded with the bid. In case the date of constitution / incorporation of the OEM is less than 3
year old, the average turnover in respect of the completed financial years after the date of constitution shall be
taken into account for this criteria. In case of bunch bids, the OEM of CATEGORY RELATED TO primary product
having highest bid value should meet this criterion.
20.IMPORTED PRODUCTS: In case of imported products, OEM or Authorized Seller of OEM should have a registered
office in India to provide after sales service support in India. The certificate to this effect should be submitted.
21.Bid reserved for Make In India products: Procurement under this bid is reserved for purchase from Class 1 local
suppliers as defined in public procurement (Preference to Make in India), Order 2017 as amended from time to
time and its subsequent Orders/Notifications issued by concerned Nodal Ministry for specific Goods/Products. The
minimum local content to qualify as a class 1 local supplier is denoted in the bid document 50%. All bidders must
upload a certificate from the OEM regarding the percentage of the local content and the details of locations at
which the local value addition is made along with their bid, failing which the bid is liable to be rejected. In case
the bid value is more than Rs 10 Crore, the declaration relating to percentage of local content shall be certified
by the statutory auditor or cost auditor, if the OEM is a company and by a practicing cost accountant or a
chartered accountant for OEMs other than companies as per the Public Procurement (preference to Make-in
-India) order 2017 dated 04.06.2020 . In case Buyer has selected Purchase preference to Micro and Small
Enterprises clause in the bid, the same will get precedence over this clause.
22.Indian suppliers of this item are not allowed to participate and/ or compete in procurement by some foreign
governments. Bidders / products from such countries are not eligible / not allowed to participate in this bid in
terms of clause 1 (d) of Public Procurement (Preference to Make in India) Order, 2017
23.Purchase preference to Micro and Small Enterprises (MSEs): Purchase preference will be given to MSEs as
defined in Public Procurement Policy for Micro and Small Enterprises (MSEs) Order, 2012 dated 23.03.2012
issued by Ministry of Micro, Small and Medium Enterprises and its subsequent Orders/Notifications issued by
concerned Ministry. If the bidder wants to avail the Purchase preference, the bidder must be the manufacturer of
the offered product in case of bid for supply of goods. Traders are excluded from the purview of Public
Procurement Policy for Micro and Small Enterprises. In respect of bid for Services, the bidder must be the Service
provider of the offered Service. Relevant documentary evidence in this regard shall be uploaded along with the
bid in respect of the offered product or service. If L-1 is not an MSE and MSE Seller (s) has/have quoted price
within L-1+ 15% of margin of purchase preference /price band defined in relevant policy, such Seller shall be
given opportunity to match L-1 price and contract will be awarded for percentage of 25% of total value.
24.Availability of Service Centres: Bidder/OEM must have a Functional Service Centre in the State of each
Consignee's Location in case of carry-in warranty. (Not applicable in case of goods having on-site warranty). If
service center is not already there at the time of bidding, successful bidder / OEM shall have to establish one
within 30 days of award of contract. Payment shall be released only after submission of documentary evidence
of having Functional Service Centre.
25.Dedicated /toll Free Telephone No. for Service Support : BIDDER/OEM must have Dedicated/toll Free Telephone
No. for Service Support.
26.Escalation Matrix For Service Support : Bidder/OEM must provide Escalation Matrix of Telephone Numbers for
Service Support.
27.Nominated Inspection Agency: On behalf of the Buyer organization, any one of the following Inspection
Agency would be conducting inspection of stores before acceptance:
Pre-dispatch Inspection at Seller Premises (applicable only if pre-dispatch inspection clause has been selected in
ATC): 100% items to be tested by BBNL authorised agency
Post Receipt Inspection at consignee site before acceptance of stores: Physical inspection by BBNL

28.Pre-dispatch inspection at Seller premises (Fee/Charges to be borne by the BUYER): Before dispatch,
the goods will be inspected by Buyer / Consignee or their Authorized Representative or by Nominated External
Inspection Agency (independently or jointly with Buyer or Consignee as decided by the Buyer) at Seller premises
(or at designated place for inspection as declared / communicated by the seller) for their compliance to the
contract specifications. Fee/Charges taken by the External inspection Agency and any external laboratories
testing charges shall be borne by the Buyer. For in-house testing, the Sellers will provide necessary facilities free
of cost. Seller shall notify the Buyer through e-mail about readiness of goods for pre-dispatch inspection and
Buyer will notify the Seller about the Authorized Representative/ Nominated External Inspection Agency and the
date for testing. The goods would be dispatched to consignee only after clearance in pre-dispatch inspection.
Consignee's right of rejection as per GTC in respect of the goods finally received at his location shall in no way
be limited or waived by reason of the goods having previously been inspected, tested and passed by Buyer/
Consignee or its Nominated External Inspection Agency prior to the goods' shipment. While bidding, the sellers
should take into account 7 days for inspection from the date of email offering the goods for inspection. Any delay
in inspection beyond 7 days shall be on the part of the buyer and shall be regularised without Liquidated
Damages.
When there is requirement of submission the advance sample, the seller shall inform the buyer promptly through
emails about the date of submission of sample to the buyer nominated Inspection agency.
29.Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in the Bid
document, ATC and Corrigendum if any.
30.ISO 9001: The bidder must have ISO 9001 certification.
31.Material Test Certificate Should Be Sent Along with The Supply. The Material Will Be Checked by Buyer’s Lab &
the Results of the Lab will be the Sole Criteria for Acceptance of the Item.
32.The bidder is required to upload, along with the bid, all relevant certificates such as BIS licence, type test
certificate, approval certificates and other certificates as prescribed in the Product Specification given in the bid

7/9
 document.
33.To be eligible for award of contract, Bidder / OEM must possess following Certificates / Test Reports on the date
of bid opening (to be uploaded with bid): TSEC issued by BSNL for ONT as per TEC GR No. GR/PON-01/02 APRIL
2008 with all amendments against BBNL tender no. BBNL/MM/2016/002 issued on 16-03-2016 or BSNL tender
No. CA/Ent.-NOFN/GPON/T-552/2016 issued on 24-06-2016..
34.Bidder / OEM has to give an undertaking that after expiry of warranty period, it will provide AMC Service for next
5 years for the offered products at the rate not more than 3 % of contract price per annum. Buyer reserves the
right to enter into an AMC agreement ( covering preventive maintenance and servicing)with the Successful
Bidder / OEM after expiry of the Warranty period at rate as mentioned above and the payment for the AMC
charges would be made Biannually after rendering of the AMC Services of the relevant AMC period. Performance
Security of the successful bidder shall be forfeited if it fails to accept the AMC contract when called upon by the
buyer. The original Performance Security of contract will be returned only after submission and verification of
AMC Performance Security for 5% of total AMC value valid up to AMC period plus 2 months (if there is no other
claim). (Undertaking of acceptance to be uploaded with bid).
35.Over and above the normal Warranty terms as per GeM GTC, the successful bidder / OEM shall have to provide
Comprehensive Warranty during the entire Standard warranty period as per contract. : The comprehensive
warranty shall be covering the following scope The comprehensive warranty shall be covering the following
scope All units cards/modules/sub-assemblies including mother boards and battery replacement etc. in
equipment or complete equipment supplied by the supplier against tender /PO. (Upload an undertaking with the
bid confirming compliance by the bidder if Bidder is taking onus of this compliance. In case OEM is taking onus of
this compliance, OEM undertaking is to be uploaded along with Bidder undertaking)
36.Successful bidder will have to ensure that adequate number of dedicated technical service personals / engineers
are designated / deployed for attending to the Service Request in a time bound manner and for ensuring Timely
Servicing / rectification of defects during warranty period, as per Service level agreement indicated in the
relevant clause of the bid.
37.Timely Servicing / rectification of defects during warranty period: After having been notified of the defects /
service requirement during warranty period, Seller has to complete the required Service / Rectification within 15
days time limit. If the Seller fails to complete service / rectification with defined time limit, a penalty of 0.5% of
Unit Price of the product shall be charged as penalty for each week of delay from the seller. Seller can deposit
the penalty with the Buyer directly else the Buyer shall have a right to recover all such penalty amount from the
Performance Security (PBG).Cumulative Penalty cannot exceed more than 10% of the total contract value after
which the Buyer shall have the right to get the service / rectification done from alternate sources at the risk and
cost of the Seller besides forfeiture of PBG. Seller shall be liable to re-imberse the cost of such service /
rectification to the Buyer.
38.Warranty period of the supplied products shall be 1 years from the date of final acceptance of goods or after
completion of installation, commissioning & testing of goods (if included in the scope of supply), at consignee
location. OEM Warranty certificates must be submitted by Successful Bidder at the time of delivery of Goods. The
seller should guarantee the rectification of goods in case of any break down during the guarantee period. Seller
should have well established Installation, Commissioning, Training, Troubleshooting and Maintenance Service
group in INDIA for attending the after sales service. Details of Service Centres near consignee destinations are to
be uploaded along with the bid
39.For fulfilling the experience criteria any one of the following documents may be considered as valid proof for
meeting the experience criteria:
a. Purchase Order copy along with Invoice(s) with self-certification by the bidder that supplies against the
invoices have been executed.
b. Execution certificate by client with order value.
c. Any other document in support of order execution like Third Party Inspection release note, etc.
40.Bidders can also submit the EMD with Account Payee Demand Draft in favour of BHARAT BROADBAND NETWORK
LIMITED payable at NEW DELHI.
Bidder has to upload scanned copy / proof of the DD along with bid and has to ensure delivery of hardcopy to the
Buyer within 5 days of Bid End date / Bid Opening date.
41.Bidders can also submit the EMD with Banker’s Cheque in favour of BHARAT BROADBAND NETWORK LIMITED
payable at New Delhi.
Bidder has to upload scanned copy / proof of the BC along with bid and has to ensure delivery of hardcopy to the
Buyer within 5 days of Bid End date / Bid Opening date.
42.Successful Bidder can submit the Performance Security in the form of Account Payee Demand Draft also (besides
PBG which is allowed as per GeM GTC). DD should be made in favour of BHARAT BROADBAND NETWORK LIMITED
payable at New Delhi. After award of contract, Successful Bidder can upload scanned copy of the DD in place of
PBG and has to ensure delivery of hard copy to the original DD to the Buyer within 15 days of award of contract.

This Bid is also governed by the General Terms and Conditions

In terms of GeM GTC clause 26 regarding Restrictions on procurement from a bidder of a country which shares a land border with India, any bidder
from a country which shares a land border with India will be eligible to bid in this tender only if the bidder is registered with the Competent Authority.
While participating in bid, Bidder has to undertake compliance of this and any false declaration and non-compliance of this would be a ground for
immediate termination of the contract and further legal action in accordance with the laws.

---Thank You---

8/9
 9/9

Powered by TCPDF (www.tcpdf.org)