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Phần C Impact on industries

The document discusses the transformative impact of technology across various industries, focusing on healthcare, finance, and retail. It highlights examples such as AI diagnostics in healthcare, automated trading systems in finance, and personalized recommendations in retail, along with their benefits like improved patient outcomes, faster transactions, and increased sales. Additionally, it emphasizes the importance of enhanced customer experience and data-driven decision making facilitated by AI.

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16 views3 pages

Phần C Impact on industries

The document discusses the transformative impact of technology across various industries, focusing on healthcare, finance, and retail. It highlights examples such as AI diagnostics in healthcare, automated trading systems in finance, and personalized recommendations in retail, along with their benefits like improved patient outcomes, faster transactions, and increased sales. Additionally, it emphasizes the importance of enhanced customer experience and data-driven decision making facilitated by AI.

Uploaded by

tuynie
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Technology has become a cornerstone in transforming industries, and healthcare is

no exception. In this part, I will show you how technology impact industries. First I
will talk about:

Healthcare

Examples:

 Technologies track and optimize inventory for medical supplies: RFID


tracking ensures hospitals have essential items without overstocking.
 AI Diagnostics: AI tools analyze medical scans like X-rays or MRIs to find
problems such as cancer or broken bones faster and more accurately.

Benefits:

 Improved Patient Outcomes: Early detection helps treat illnesses sooner,


improving recovery chances.
 Reduced Healthcare Costs: Patients avoid expensive hospital visits by
using remote care and early diagnosis.
 Quicker Access to Care: Remote tools and AI make it easier for patients to
get help without needing to travel.

Finance

Examples:

 Automated Trading Systems: AI systems analyze the stock market and


make trades automatically based on data, saving time and increasing
accuracy.
 Blockchain for Transactions: Blockchain secures online payments and
helps transfer money internationally quickly and safely without banks.

Benefits:

 Faster Transactions: Blockchain speeds up processes like sending money


overseas, which used to take days but now can happen in minutes.
 Reduced Costs: Removing middlemen and using automated systems cuts
fees and human errors.
Retail

Examples:

 Personalized Recommendations Through AI: Online stores like Amazon


suggest products based on what you’ve bought or searched for, making
shopping easier and more personal.
 IoT for Inventory Management: Sensors and smart shelves in stores keep
track of stock, automatically reordering items when supplies run low.

Benefits:

 Increased Sales Through Personalization: AI suggestions encourage


people to buy more by showing items they’re likely to want.
 Reduced Waste with Better Inventory Tracking: Smart systems help
stores avoid buying too much or running out of products, reducing waste and
saving money.

D. IMPACT ON BUSINESS OPERATIONS


1. Enhanced Customer Experience
- This is a marketing strategy that uses Artificial Intelligence (AI) to
analyze customer data, like purchase history, preferences, habits,
location, or age. Based on this data, AI creates personalized messages,
products, or offers to match each customer, instead of using the same
approach for everyone.
 Real-life Example: GrabFood or ShopeeFood uses AI to suggest
restaurants and dishes you might like based on your location and past
orders. It means that if you often order Korean food, the app shows
nearby options like tteokbokki or bibimbap and delivery time
estimates based on traffic.
=> Impact: Customers get quick, accurate suggestions and faster delivery, while
the company gains more orders and builds trust.
2. Data-Driven Decision Making
- Using Artificial Intelligence (AI) to analyze sets of data and help
businesses make decisions based on patterns, trends, and insights that
might be difficult for humans to spot. AI can process and interpret
complex data much faster and more accurately than humans, providing
valuable insights that guide business strategies.
 Real-life Example: Highlands Coffee uses data to see what customers
like, such as peach tea selling well in summer and hot coffee being
popular in winter. They create promotions like discounts or buy-1-get-
1 on peach tea in June or combos with hot coffee in December and
adjust inventory accordingly.
 =>Impact: Increases sales, reduces waste and makes customers feel
understood with tailored offers.

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