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BankWest - Payment Overdue Notice

This document is a payment overdue notice from BankWest to Tristan Muldoon regarding his home loan payment of $2,845.60, which is 4 days late. The total amount due, including a late fee, is $2,880.60, and immediate action is required by June 9, 2025, to avoid further consequences. BankWest offers a goodwill gesture to suspend credit reporting and waive additional late fees if contacted by June 6, 2025.

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70 views2 pages

BankWest - Payment Overdue Notice

This document is a payment overdue notice from BankWest to Tristan Muldoon regarding his home loan payment of $2,845.60, which is 4 days late. The total amount due, including a late fee, is $2,880.60, and immediate action is required by June 9, 2025, to avoid further consequences. BankWest offers a goodwill gesture to suspend credit reporting and waive additional late fees if contacted by June 6, 2025.

Uploaded by

tristanpmuldoon
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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BankWest

123 Collins Street, Melbourne VIC 3000


Customer Service: 13 22 44 | [email protected] | www.bankwest.com.au

Date: 2 June 2025

Loan Account #: BWHL-7284-5921


Property Address: 20 Freshwater Pl, Karalee QLD 4306

Tristan Muldoon
20 Freshwater Pl
Karalee QLD 4306

Subject: Urgent: Payment Overdue – May 29, 2025

Dear Mr. Muldoon,

We note with concern that your home loan payment of $2,845.60 due May 29, 2025 remains
outstanding. As of today, your account is 4 days in arrears, incurring a late fee of $35.00 (per
your loan agreement, Clause 12.4).

Immediate Action Required

To regularise your account and avoid further action:

1. Pay the overdue amount of $2,880.60 ($2,845.60 + $35.00 late fee) by June 9,
2025 via:
Online Banking (Ref: BPAY 12345678)
Branch payment
2. Contact our Hardship Team at 1300 887 632 by June 6, 2025 to discuss:
Payment plans
Temporary repayment pauses
Loan restructuring options

Goodwill Gesture

Provided you contact us by June 6, BankWest will:

✔ Suspend credit bureau reporting until June 30, 2025


✔ Waive additional late fees if full payment is received by June 16

This is not a waiver of BankWest's rights under your loan contract (Clause 15.2).

Consequences of Non-Payment

Failure to respond may result in:

Credit file reporting (per Privacy Act 1988)


Legal recovery proceedings
Property possession action (after 90+ days arrears)

Time-sensitive: Call 1300 887 632 or visit our Ipswich Branch (1 Brisbane St, Ipswich
QLD 4305) immediately.

Yours sincerely,

Sarah Chen
Senior Collections Officer
BankWest | A Division of Commonwealth Bank of Australia

Australian Credit Licence 234945


We're required by law to consider your financial situation before taking enforcement action.

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