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Mastering Letter Writing: A Practical Guide For Students and Professionals

The document includes various types of formal letters such as application, complaint, termination, purchase, and quotation letters, along with a job advertisement and discussions on the advantages of using emails and the misuse of social media in business communication. Each letter follows a structured format, providing essential details relevant to the context, such as personal information, reasons for application or complaint, and specific requests. Additionally, it highlights the importance of professionalism in communication and the potential pitfalls of social media usage in a business environment.

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ddumbalangton20
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0% found this document useful (0 votes)
51 views10 pages

Mastering Letter Writing: A Practical Guide For Students and Professionals

The document includes various types of formal letters such as application, complaint, termination, purchase, and quotation letters, along with a job advertisement and discussions on the advantages of using emails and the misuse of social media in business communication. Each letter follows a structured format, providing essential details relevant to the context, such as personal information, reasons for application or complaint, and specific requests. Additionally, it highlights the importance of professionalism in communication and the potential pitfalls of social media usage in a business environment.

Uploaded by

ddumbalangton20
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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APPLICATION LETTER

Your Name,
Your Address,
City, District.
Phone Number
Email Address

Date. ie 1st MAY 2025

The Human Resource Manager,


Company/Organization Name,
Company Address,
City, District.
Dear Sir/Madam,
RE: APPLICATION FOR A JOB VACANCY 0F……………………
I am humbly applying for the above mentioned position as adverised
in……………..I am a male ugandan aged 27 years. dedicated, self-
motivated, and results-oriented individual with a strong passion for
excellence and a desire to contribute positively to your esteemed
company.
I hold a Bachelor's Degree in Business Administration] from kyambogo
University and have gained practical experience in customer service,
data entry, financial management`. I am confident that my strong work
ethic, excellent communication skills, and ability to work well in a team
setting make me a valuable candidate for your organization.
Enclosed are copies of my academic documents and curriculum vitae
for your review. I would appreciate the opportunity to further discuss
how I can be of benefit to your team.
Thank you for considering my application. I look forward to hearing
from you at your earliest convenience.
Yours faithfully,
Signature
[Your Full Name]
Contact
COMPLAINT LETTER

[Your Name]
[Your Address]
[City, District]
[Phone Number]
[Email Address]
[Date]

The Manager
[Company Name]
[Company Address]

Dear Sir/Madam,

RE: COMPLAINT ABOUT DELAYED DELIVERY OF GOODS

I express my concern regarding the delay in the delivery of goods I


ordered from your company on [insert order date], with reference
number [insert order/invoice number].

According to the agreement, the goods were supposed to be delivered


by [insert expected delivery date], but to date, I have not received them.
This delay has caused significant inconvenience, as the goods were
urgently needed for [mention purpose if applicable, e.g., business
operations or a planned event].

I kindly request that you look into this matter urgently and provide a
clear explanation for the delay. I also request an immediate update on
when I can expect the delivery of my order.

Your prompt attention to this matter will be highly appreciated. I hope


this issue will be resolved as soon as possible to avoid any further
inconvenience.

Yours faithfully,
[Your Full Name]
CURRICULUM VITAE

1. Personal Details

Full Name: Gods mercy

Date of Birth: 12th March 2001

Gender: Female

Nationality: Ugandan

Marital Status: Single

Contact Number: +256 700 000 000

Email Address: [email protected]

Residential Address: Kiwatule, Kampala, Uganda

2. Career Objective

A dedicated and results-oriented individual seeking a challenging


position in a dynamic organization where I can utilize my academic
knowledge, professional skills, and passion for learning to contribute
to organizational success and personal development.

3. Academic Background

Year Institution Qualification


2021 – 2024 Kyambogo University Bachelor of Business Administration
Uganda Advanced Certificate of
2019 – 2020 St. Mary’s SSS Kitende
Education (UACE)
2015 – 2018 Kitante Hill School Uganda Certificate of Education (UCE)
2008 – 2014 Mengo Primary School Primary Leaving Examination (PLE)

4. Work Experience

Centenary Bank – Kapeeka Branch

Intern – Accounting & Sales Department


June – July 2024

Duties and Responsibilities:

Assisting clients with account inquiries

Filing and organizing financial documents


Scanning, printing, and photocopying invoices

Conducting field surveys and financial education

Recording and tracking overheads and dispatch notes

Data entry and invoice generation using EFRIS system

5. Skills and Competencies

Excellent interpersonal and communication skills

Proficient in Microsoft Office Suite (Word, Excel, Access, PowerPoint)

Strong organizational and time management abilities

Ability to work with minimal supervision

Customer service and client relations

Report writing and data entry accuracy

6. Languages Spoken

English – Fluent

Luganda – Fluent

Swahili – Basic

7. Referees

1. Mr. ………………………….
Lecturer – Kyambogo University
Phone: +256 772 123 456

2. Mrs. ………………………..
Branch Manager – Centenary Bank, Kapeeka
Phone: +256 701 654 321

Declaration

I hereby declare that the information provided above is true and


correct to the best of my knowledge and belief.

Signature: _______________________
Date: ___________________________
TERMINATION LETTER

[Company Letterhead]
[Date]

[Employee’s Name]
[Position]

Dear [Employee’s Name],

RE: TERMINATION DUE TO MISCONDUCT

Following a disciplinary hearing held on [date], and after careful


consideration of the facts presented, we regret to inform you that your
employment with [Company Name] is hereby terminated effective
immediately due to [state the reason – e.g., gross misconduct, breach
of company policy] despite several warnings.

This behavior is in violation of Section [specify clause] of our employee


handbook. You are required to return all company property
immediately and finalize your clearance process.

Your final payment will be processed in accordance with company


policy and labor laws.

Sincerely,
[Name]
[Title]
[Company Name]
PURCHASE LETTER

[Your Name / Company Name]


[Your Address]
[Phone Number]
[Email Address]
[Date]

The Sales Manager


[Supplier’s Company Name]
[Company Address]

Dear Sir/Madam,

RE: PURCHASE ORDER FOR GOODS

We would like to place an order for the following items as per the prices
and terms agreed upon:

Item Description Quantity Unit Price Total Price

TOTAL AMOUNT

We kindly request that you deliver the above-mentioned items to our


premises at [Delivery Address] by [Preferred Delivery Date].

Please include the invoice, delivery note, and any warranty details (if
applicable) with the delivery. Payment will be made upon receipt and
verification of the items.

We appreciate your prompt attention to this order and look forward to a


continued business relationship.

Yours faithfully,
[Your Full Name]
[Your Title]
[Company Name]
[Your Company Name]
[Your Address]
[Phone Number]
[Email Address]
[Website if any]
Date: [Insert Date]

TO:
[Client’s Name]
[Client’s Company Name]
[Client’s Address]

Dear [Client’s Name],

RE: Quotation for Supply of [Goods/Services]

Thank you for your inquiry regarding our products/services. Please find
below our quotation for the requested items:

Unit Price Total Price


Item Description Quantity
(UGX) (UGX)
[e.g., A4 Photocopy
20 Reams 10,000 200,000
Paper]
100
[e.g., Office Pens] 500 50,000
Pieces
Subtotal 250,000
VAT (18%) 45,000
Total Amount UGX 295,000

Terms and Conditions:

Delivery Time: [e.g., Within 3 working days after order confirmation]

Payment Terms: [e.g., 50% on order, 50% upon delivery]

Validity: This quotation is valid for [e.g., 14 days] from the date above.

Mode of Delivery: [e.g., Free delivery within Kampala]

We look forward to serving you and hope to build a long-term business


relationship. Should you need any further details or adjustments,
please do not hesitate to contact us.

Yours faithfully,
[Your Name]
[Your Title]
[Company Name]
JOB ADVERTISEMENT

Subject: Teacher – Accounting


Location: Langton Academic Solutions, [Insert Location]
Application Deadline: [Insert Deadline Date]
Company: Langton Academic Solutions

About Langton Academic Solutions

Langton Academic Solutions is a renowned educational institution


providing high-quality tutoring and academic support to students. We
specialize in preparing students for success in their academic and
professional lives. We are currently seeking a qualified and passionate
Accounting Teacher to join our team and contribute to delivering
outstanding education in the field of accounting.

Key Responsibilities

Plan, prepare, and deliver accounting lessons aligned with the


curriculum

Assess students' understanding of accounting principles through


assignments, quizzes, and exams

Provide constructive feedback to students to improve their academic


performance

Qualifications and Requirements

Bachelor’s degree in Accounting, Finance, or a related field

A teaching qualification (e.g., Postgraduate Diploma in Education) is an


added advantage

Minimum of 2 years of teaching experience in accounting or related


subjects

Strong understanding of accounting principles and practices

Excellent communication, organizational, and interpersonal skills

How to Apply:

Interested candidates should submit the following documents:

A detailed CV

Cover letter expressing your interest in the position and your teaching
experience
Copies of academic qualifications

Reference letters (optional)

Please send your application to:

Human Resource Department


Langton Academic Solutions
Email: [email protected]
Website: www.langtonacademic.com

Only shortlisted candidates will be contacted.

ADVANTAGES OF USING EMAILS

 Fast and efficient communication


 Low cost
 Easy record keeping
 Accessible anywhere
 Eco-friendly
 Allows file attachments
 Professional format
 Mass messaging
 Secure with encryption
 Organized and manageable

HOW SOCIAL MEDIA HAS BEEN MISUSED IN BUSINESS


COMMUNICATION

 Sharing confidential information publicly


 Spreading false or misleading information
 Posting unprofessional or inappropriate content
 Cyberbullying or harassment of employees and clients
 Damaging company reputation through careless posts
 Wasting work time on non-business activities
 Poor handling of customer complaints online

Instances Where Social Media Should Not Be Used:

 To share confidential or sensitive information.


 For formal or official communications.
 During emergencies or crises.
 When detailed clarification is needed.
 When the audience lacks internet access.
 For professional or official matters.
 When announcing bad news.
 To avoid spreading misinformation.
 When handling conflicts or criticism.
 For internal company issues.

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