3/30/23, 11:19 AM The First 37 Questions
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The First 37 Questions
37 Questions DATE :
1. What should be done first to address a gap between your manufacturing performance
world class performance
Define the value of the gap to determine Review gap analysis to ensure it reflects
A B
its worth to the company your current performance accurately
Develop gap closure plans and begins to Assign additional resources to work on
C D
implement them attaining world class performance
2. Preventive maintenance tasks should be grouped by
Parts required, task interval and lockout -
A Skills required, task and interval B
tag out requirement-
skill required, parts required and Skill required, task interval and lockout -
C D
equipment availability tag out requirement-
3. When would a strategic plan for maintenance and reliability be most appropriately
required?
Planning and scheduling are not being
fixed costs need to be reduced by 20%
A property implemented at that plant B
within the next year
(facility)
Improved plant (facility) throughout is
The market that the company operates in
C D required to allow the business to commit
are changing on a week basis
to the requirement of a new customer
4. Which the following is least likely to be linked to maintenance and reliability process
improvement?
A Better availability capability B Lower operating costs
C Improved product design D reduced rework
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3/30/23, 11:19 AM The First 37 Questions
5. when acquiring mission-critical, major machinery, It is usually appropriate to use a detail
equipment specification to assure the best equipment is selected and purchased. Which
of the following is the most appropriate approach to developing an equipment
specification for a piece of equipment?
Review applicable specifications from
Arrange for potential equipment
appropriate industry groups, Bee the
suppliers to provide their own Sales and
American Petroleum Institute (API).
Engineering representatives to visit the
A B National Electrical Manufacturer’s
plant (facility) where the equipment is to
Association (NEMA) etc and select the
be installed, as often as necessary, to
specification that best meets the
prepare an equipment specification
business goals.
Review applicable company
Send potential suppliers' copies of all of
specifications, as well as supplier and
the applicable specifications your
other machinery specifications. Develop
company has developed, with a cover
a custom specification that provides
letter explaining that equipment
detailed construction, installation,
C D provided must meet applicable points
performance, and other criteria as
within the specifications provided.
determined by mission requirements.
Review supplier quotes and purchase the
Confirm that machinery offered by
equipment from the supplier whose
suppliers will meet the criteria in the
quote best meets business goals.
custom specification
6. One way to stimulate and motivate your team member is to understand what drives
human beings.
Which desire does not motivate most of the time?
A Desire for Competence B Desire for Recognition
C Desire for Paycheck D Desire for Ownership
7. Which of the following failures, when avoided is considered a "best practice" for industrial
maintenance?
A Machine induced B Manufacturer induced
C Design induced D Self induced
8. The most effective method of performance evaluation is:
A behaviorally anchored rating scale
A A feedback process. B
process
C An employee written assessment. D A field review process.
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3/30/23, 11:19 AM The First 37 Questions
9. Process measures are leading indicators that offer an indication of task performance with
a lead time
to manage for successful results. All of the following are examples of leading indicators
except:
A rework. B Planner to craft workers ratio.
C Asset Availability. D % planned maintenance.
10. When deciding if you should keep a part in stock, which of the following should be your
primary concern?
A Would plant (facility) output be affected? B Is the store's inventory too high?
Does the manufacturer suggest stocking Is the equipment it fits on the critical
C D
it? equipment list?
11. When forming teams to address reliability issues, four stages of team development
should be
recognized and managed by the reliability professional. These stages in order are:
A Forming/Absorbing/Storming/Performing B Warming/Absorbing/Performing/Norming
C Warming/Swarming/Absorbing/Norming. D Forming/Storming/Norming/Performing
12. In developing a business plan for a maintenance and reliability improvement initiative it is
important that the:
Business plan is a formal document that
Business plan outlines a payback on
is linked to the corporate business
A investment of between 1- 1/2 years and B
objectives and operating goals and other
2- 1/4 years, with metrics to track
initiatives.
Business plan is entered into the
Plant manager leads the planning effort
Computerized Maintenance
C D to develop the business plan so that it
Management System and understood by
has credibility and gains buy-in
the controller
13. The historical evolution of maintenance methods from earliest to latest has been:
Preventive, reliability centered, Breakdown (reactive), predictive,
A B
predictive, breakdown (reactive). preventive, reliability centered.
Reliability centered, predictive, Breakdown (reactive), preventive,
C D
preventive, breakdown (reactive). predictive, and reliability centered.
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3/30/23, 11:19 AM The First 37 Questions
14. In the broadest view, a maintenance planner:
Gives the maintenance organization Places first priority on extensive research
A information to allow scheduling and B to determine possible parts, tools and
execution of its work. support requirements.
writes procedures and gathers tools and Ensures good control of vendors that are
C parts necessary to do a job quickly and D sources of material, tools, and
reliably. maintenance supplies.
15. A decision is made to accompany the vibration technician on a data collection route.
What are the most important things the observer should be watching for in the
technician's performance?
That measurements are recorded on all That measurements are taken in
A equipment that is operating on the route, B displacement and velocity as well as
regardless of sequence. acceleration units.
That measurements are collected in the
That the technician observes and notes
proper route sequence, allowing for
C other conditions such as leaks, loose D
machines that are shut down or not
bolts, dirty oil, failed gages, etc.
warmed up.
16. Which of the following is not a typical element of a performance agreement between
maintenance and operations?
A Machine availability targets B Repair response time targets
C Agreed upon staffing levels D Call-out procedures and guidelines
17. Which list of elements below are the most important to be evaluated and coordinated
during the planning phase of a major shutdown of your operating area (i.e. annual
turnaround)?
Heavy lifting equipment availability, labor
Available turnaround budget, equipment
A B cost and availability, operations
condition, budgeted down-days
requested down- days
Condition and remaining life of critical
Historical turnaround maintenance days,
equipment, value of production
C D operations desired work list, prior
throughput, labor and materials
turnaround work lists
availability and cost
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3/30/23, 11:19 AM The First 37 Questions
18. The scheduler should assign work plans for the crew to execute what percentage of the
forecasted hours?
It does not matter how much is
A 100% to fill all available forecasted hours B
scheduled
More than 100% in case some jobs do Less than 100% to allow for emergencies
C D
not take as long or breaks
19. What is the statistical average and the population standard deviation of the following
series of numbers?
1.30, 1.25, 1.50, 1.12, 1.35, 1.38
Statistical average = 1.32; standard Statistical average = 1.32; standard
A B
deviation= 1.50 deviation= 0.128
Statistical average = 1.50; standard Statistical average = 0.128: standard
C D
deviation= 0.25 deviation= 1.32
20. When should completed work orders be turned in to the supervisors?
A Upon completion of the work B At the end of the day
C After completing a group of tasks D At the end of the shift the work
21. The primary use of a performance agreement between operations and maintenance is to:
A Deploy resources most effectively. B Minimize unnecessary call-outs.
Know who is responsible when a Clarify operating roles and
C D
problem occurs. responsibilities.
22. What is the relationship between leading indicator metrics and lagging indicator metrics
in the field of Maintenance and Reliability?
Leading indicators are measures that
Leading indicators are used by
reflect accomplishment of goals while
A management, while lagging indicators B
lagging indicators are measures of what
are used by personnel on the shop floor.
must be done to improve results.
Leading indicators are low level
Lagging indicators are measures that
measures that reflect accomplishment of
reflect accomplishment of goals, while
C D goals, while lagging indicators are
leading indicators are measures of what
measures of what must be done to
must be done to improve results.
improve results.
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3/30/23, 11:19 AM The First 37 Questions
23. Which one of the following metrics definitions is not accurate?
% Planned Work - the amount of
Mean Time To Repair (MTIR) how long it
A completed work that was planned ahead B
takes to fix broken equipment
of time
Work Order Cycle Time - average number Estimated Asset Replacement Value per
C of hours jobs are planned in advance of D Mechanic - how much equipment value is
execution maintained by each mechanic
24. As the maintenance manager at a new plant (facility) you are developing the maintenance
workforce strategy for start-up. Select the best workforce attributes for maximum
effectiveness, assuming that unit labor costs are equal
Operations performing minor
Multi skilled mechanical crafts (trades)
maintenance and company multi-skilled
A B and instrument electrical crafts (trades)
technicians performing complex
are hired and developed.
maintenance tasks.
An annual bid and selection of a
A managing contractor is brought on site
maintenance labor contractor is
C to handle all aspects and provision of D
performed, using unit- costing of tasks
maintenance labor.
normally required.
25. There are many ways to improve reliability in the design stage of rotating machinery
development. Eight basic ways are: minimize the static loading, minimize dynamic
loading, minimize cyclic effects, reduce operating temperatures, remove stress raisers,
reduce friction, design for accurate assembly, and isolate corrosive and erosive effects. In
regards to applying these principles to a machine that is already in service:
Manufacturers have to take all potential Maintenance and operations teams can
operating conditions into account when improve machinery reliability by
A designing rotating equipment so it's not B considering the same basic things that
likely you can improve reliability by designers look at when designing
changing the operating environment. reliability into a machine.
Once a machine is in service, the
There is little that can be done to
operating temperature can be lowered
improve the basic designed-in reliability"
C D without consulting the manufacturer
of rotating machinery once it has been
since lowering temperature always
manufactured and placed in service.
extends machine life.
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3/30/23, 11:19 AM The First 37 Questions
26. One way to catch up on back log hours in PM's is to hire outside contractors to complete
backlog work tasks. What should a reliability engineer do when making this decision?
Assure contractors have training
Assure contractors have been trained in
A programs and documentation from other B
work tasks
plant operations
Assure contractor personnel have many Assure contractors have proper safety
C D
years of experience paperwork on file
27. Which of the following best measures the effectiveness of the Maintenance and Reliability
workforce?
A A set of key performance indicators B The amount of backlog work
Trends in the Maintenance and Reliability Man-hours of Maintenance and
C D
budget Reliability work performed by production
28. What aspect of improving reliability is most often overlooked?
Computerized Maintenance
Development of employee skills in root
A B Management System (CMMS)
cause analysis
functionality
Application of state-of-the-art condition Assessing the impact of change on the
C D
monitoring technologies workforce
29. Which of the following is a directly controllable leading performance indicator?
A Schedule compliance B Plant (Facility) profitability
C Monthly production levels D Unplanned downtime
30. Superior quality of a product or service can be maintained if the organization:
Continues product or service
Ensures its marketing and field service
A B improvement and has effective market
quality controls are perfect.
promotion.
Holds product specifications constant Continually promotes its claims to
C D
and historically accurate. superior quality and market leadership.
31. What most strongly influences the development of people skills in a Maintenance and
Reliability organization?
Current plant (facility) asset performance
A B Existing labor force
requirements
Future plant (facility) asset performance Traditional plant (facility) asset
C D
requirements performance requirements
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3/30/23, 11:19 AM The First 37 Questions
32. What attribute of a Maintenance and Reliability professional is essential for future
success?
Obtain multiple memberships in industry Stay abreast of current and emerging
A B
craft (trade) associations technologies
Accept standard operating or Attain expert knowledge of specific
C D
maintenance practices equipment and technology
33. The planning function should focus primarily on:
A Material availability. B Future work.
C Accurate estimates. D Equipment records.
34. Preventive Maintenance is defined as: Maintenance tasks, including inspection, service
and or replacement, conducted at regular, scheduled intervals of calendar or operating
time established to avoid failure based on average statistical anticipated lifetime.
There are cautions regarding the application of PM: No more than "A" percent of total
failures are time based, wear out, in nature..................... thus. PM is an ineffective
avoidance action for about *'B" percent
of probable failures.
A A = 40; B = 60 B A = 80; B = 20
C A = 60; B = 40 D A = 20; B = 80
35. Why may two different materials, both with the same surface temperature, appear to
have different temperatures when viewed with a thermal imager?
A They have different emissivities. B They have different conductivities.
They have different convective
C They have different thermal capacities. D
coefficients.
36. For maximum effectiveness maintenance tasks should be allocated to:
Operations performing minor
Multiskilled maintenance technicians
A maintenance and multiskilled technicians B
performing all maintenance tasks.
performing complex maintenance tasks.
Operations and/or maintenance A contracted maintenance person to
C D
depending on availability. handle all aspects of maintenance.
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3/30/23, 11:19 AM The First 37 Questions
37. As the maintenance manager for a manufacturing company, you have conducted a study
that reveals the mechanics, on average, spend four hours per ten-hour shift on wrench
time (tool turning time). Your first action should be:
Inform management that four hours
Investigate the barriers causing loss of
A wrench time (tool turning time) per day is B
wrench time (tool turning time).
considered good.
Improve planning and scheduling to Encourage your planners to develop
C D
increase wrench time (tool turning time). more aggressive job estimates.
Answer Key
1.b 2.d 3.d 4.c
5.c 6.c 7.d 8.b
9.c 10.d 11.d 12.b
13.d 14.a 15.c 16.c
17.b 18.a 19.b 20.a
21.d 22.c 23.c 24.a
25.c 26.b 27.a 28.d
29.a 30.b 31.a 32.b
33.b 34.d 35.a 36.a
37.b
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