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Sales Pitching Deck 2025 - EnG - 280225

CMC Global is a customer-centric IT services provider specializing in digital transformation, cloud solutions, and software engineering with a strong emphasis on creativity and commitment. The company has received multiple awards for its services, including recognition as a top vendor in the Gartner Market Guide 2024 and various Globee Awards. CMC Global offers a range of services including Robotic Process Automation, low-code development, and cybersecurity solutions, supported by a skilled workforce of over 3,000 professionals.

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Nguyen Hong Duc
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0% found this document useful (0 votes)
43 views44 pages

Sales Pitching Deck 2025 - EnG - 280225

CMC Global is a customer-centric IT services provider specializing in digital transformation, cloud solutions, and software engineering with a strong emphasis on creativity and commitment. The company has received multiple awards for its services, including recognition as a top vendor in the Gartner Market Guide 2024 and various Globee Awards. CMC Global offers a range of services including Robotic Process Automation, low-code development, and cybersecurity solutions, supported by a skilled workforce of over 3,000 professionals.

Uploaded by

Nguyen Hong Duc
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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CMC GLOBAL

Copyright ©2024 CMC Global. All Rights Reserved


SALES PITCHING DECK
www.cmcglobal.com.vn
About CMC Corp

About CMC Global

Our Services

Our Industry Experience

Aspire to Inspire
the Digital World
ABOUT
CMC CORPORATION
ABOUT
CMC GLOBAL
Every action of CMC people comes from the
heart of Customer Centric with a restless desire
and passion for Creativity. CMC people are
determined in mindset and actions to achieve
the fastest pace, Speed of Light to inspire and
fulfill their Commitments.
About CMC Global
Globee Awards for Globee Awards for
Awards & Technology 2024 Technology 2024
Make in Viet Nam 2023
Robotic Processing Automation
Recognitions Gold Globee® Winner for IT
Services
Silver Globee® Winner for Best
IT Service Provider of the Year
(RPA) service

Viet Nam Top 10 ICT


Asian Technology Excellence Viet Nam Top 10 ICT
Companies 2024 Sao Khue Award
Awards 2024 Companies 2023
TOP 10 Companies consulting and IT Outsourcing Service
Software – IT Services TOP 10 Software and IT Services 4th time in a row
developing IT services, solutions,
Automation - Aviation Outsourcing Companies
and digital transformation

Top vendor in Gartner Market


Guide 2024 Great Place to Work
CMC Corporation is listed as Top Certified Company
Vender for Public Cloud Managed & Mar 2024 – Mar 2025.
Professional Services, Asia/Pacific

Certifications CMMI-DEV V2.0


Maturity Level 5
ISO 27701:2019 Certificate
Privacy information management
ISO 14001:2015 Certificate
Environmental Management

ISO 20000-1:2018 Certificate ISO 27001:2013 Certificate ISO 9001:2015 Certificate


ITIL Certificate
Information technology — Information security management Quality management systems
Service management

PCI DSS Compliant


VB100 Certificate
Certificate

8
About CMC Global
Cloud

AI

Data & Analytics

Enterprise
Platform

Security

BPA

ITSM

9
About CMC Global
Best-Shore is a delivery model where we
combine resources globally to understand
customers, leverage domain and
technology expertise while utilize cost and
productivity.

ON-SITE
Main contact point to customers

o Japan o USA
VietNam
o Korea o Germany
o Singapore o UK
o Thailand o Australia
o Malaysia o New Zealand

NEAR-SHORE OFFSHORE
o Mexico o Vietnam
o Slovakia o India
o Poland o Philippines

10
About CMC Global
7 Layers Of Security

Endpoint Security Network Security


Antivirus, TrendMicro, Security, McAfee
Firewall, FortiGate Next-Generation
Security For Email Server, EDR/XDR, OS
Vietnam Firewall, Updating systems, Upgrading
Firewall, Checkpoint Next
Generation Firewall, IDS/IPS,
systems
Personal Data Network Access Control, ForeScout
SecureConnector, Web Gateway,
Protection Skyhigh Secure Web Gateway ISO 27701
Law 2023 Application Security Perimeter Security

MFA, Application Hardening Firewall, IDS/IPS, WAF, Anti DDoS,


Database Hardening CloudFlare, VPN Gateway, HA Load Balancer
Penetration Testing, Code Reviews &Proxy, Security cameras System,
Vulnerability Assessment, WAF, Biometrics Access Control Systems, Face
IAM Recognition System, Fingerprint Access
Control Terminal, Security Human

Data Security Human Layer

Training and communication


procedure and policy
NDA, Corporate Culture
ISO 27001
Data Encryption, BitLocker, FileVault, DLP,
TrendMicro, DLP, Trellix DLP, Backup & Restore
Veeam Backup & Replication, Dell, PowerProtect
DP Appliance, MFA mechanisms, Microsoft, Mission-Critical Assets
Authenticator, IAM

Business Continuity Plans


Backups, Response and
Rules, Regulations, Procedures, Policies, Development, Recovery Plans
Review, Approval, Publishing, Training, Knowledge DC-DR
Assessment / Testing, Attestation, Exception
Management, Reporting & Auditing

SIEM, SOC monitoring(24/7),


SOAR, Incident Reporting,
Detection, Response
11
About CMC Global
Long-standing Reputation Flexibility Proven Track
with stable core team Record
31+ experience with 3,000+ talents We provide the services to meet 500+ projects in long-term partnerships
globally any size of business and industry with 300+ clients worldwide

Fast Delivery & One-stop Global Presence with


Reasonable Cost Services International Standard
We help save personnel and All-in-one ICT solutions including infrastructure, We apply recognized standards
operational expenses platforms, to application development and tools and industry’s best practices

Rich resource pool Transparency

We leverage a deep pool of 3,000 talents with cross-industry Performances of individuals and teams are easily monitored
expertise, drawing on the talent pipeline of CMC Corporation, and audited by clients. Option for on-site relocation of
including CMC University. resources for critical phases of projects.

12
Our Services
Our Services
The CMC Global Delivery Center (GDC) is a one-stop-
shop IT services provider, acting as your dedicated
Offshore Development Center (ODC) to help build
and manage software engineering teams.

o Comprehensive Expertise : full stack teams


o Scalable: up to 100 engineers or more
o Global Reach: 5-10% onsite
o Different engagement models

We amplify client value by leveraging


cutting-edge technologies such as
Generative AI and Cloud Computing,
Automation Solutions, supported by
our unparalleled industry and
functional expertise

14
Digital Strategy & Enterprise Change Management Business Process Technology
AIX- DX Consultancy Roadmaps Architecture & Adoption Re-engineering (BPR) Consulting

Digital & Cloud Solutions Software Engineering Enterprise Solutions


Cloud Automation Custom DevOps Testing ERP CRM
Transformation Solutions Development Services Services Solutions Solutions
Solutions Services
_________________ ______________________ __________________________ ______________________ ___________________________ _____________ __________________

Cyber Security Solutions


• Cloud Strategy & • RPA (UiPath, • Mobile App Development • DevOps Assessment & • Functional Manual Testing • SAP S/4 • Salesforce: Sale
Assessment Automation Anywhere, (iOS, Android) Implementation HANA Cloud, Marketing
Power Automate) • Data Testing Cloud, Service
• Cloud Migration • Web App Development • Infrastructure as Code • SAP ECC
Cloud, Experience
• Low-Code Development (JavaScript,.Net..) (Terraform, Ansible) • Performance Testing Cloud
• Cloud Native • Microsoft
Platform (OutSystems, (load/stress)
Development • Legacy App Modernization Dynamic 365 • Dynamics 365:
PowerApps, Mendix) • CI/CD Pipeline Design &
(Rehosting, Refactoring, Automation • Automation Testing Sales, Services,
• ServiceNow Replatforming) Customer Insights
• Penetration testing
(Marketing)
• Specialized Testing (SAP,
Salesforce, API)

Data & AI Solutions Industry-Specific Solutions


Data Business AI & Machine AR/VR Banking & Healthcare Automotive
Solutions Intelligence Learning Financial Solutions Solutions Solutions
___________________________ ______________________ _________________ _______________________ ___________________________ ____________________

• Enterprise Data platform • Advanced Business • Predictive Blockchain • Core & Digital Banking • Telemedicine Platforms & • Automotive Design
Design & analytics & Data mining Analytics Solutions (Temenos, Health Information System Services
Implementation (AWS, Finacle, Thought (HIS)
• Interactive Data • NLP/ GenAI Machine, Backbase) • Product Lifecycle
Azure, Databricks) • Electronic Medical Record Management
Visualization & Integration
• Video/ Image • Open Banking & API (EMR) (ARAS)
• Real-Time & Batch Data Dashboarding processing
Processing (Apache Kafka, Solutions
• Automated Reporting & • Patient Management • IoV
Spark) • Voice processing • eKYC, AML and Fraud Systems
Self-Service BI solutions • Car Infotainment
• Data Governance & Security IoT Detection System
• Medical IoT integration

Infrastructure & Application Cloud • Cloud Monitoring (AWS, Azure, GCP) Application • Application Monitoring & Performance Management
Managed • Cloud Operation (AWS, Azure, GCP) Managed • Incident & Problem Management
Management Services Service • Cloud Cost Optimization (AWS, Azure, GCP) Service • Application Enhancement & Performance Tunning
Digital & Cloud Solutions Software Engineering Enterprise Solutions

Data & AI Solutions Industry-Specific Solutions

Infrastructure & Application


Management Services
Our Services
DX - AIX Consulting Five Steps Approach

1 3 5

Problem To Solve
2 4
_________________________ Data And Tech Problem To Solve
Requirements _________________________
→ Articulate the business _________________________
problem to be solved - → Articulate change
user unmet need or Solutions And Use Cases
→ Assess the data Impact and investments
management
process pain points. Be landscape and requirements to realize
_________________________ _________________________
clear on the technology stack the full value and
against the target develop an
improvement lever to → Identify the digital solution architecture.
→ Estimate the impact implementation
activate to solve the solutions and these solutions could
problem. Understand the gaps sequence. Specify
underlying use-cases achieve by specifying
and investment leadership and
required to address the how each lever/KPI
needed. accountabilities.
“problem to be solved.” could improve. Roughly
estimate the required
investment.

17
Our Services
DX-AIX Consulting 8 Weeks Engagement Model

Typical Engagement Length

Frame Diagnose Forecast Search Choose Commit Evolve

3 Weeks 2 Weeks 3 Weeks

DISCOVERY DESIGN DELIVER & DE-RISK


1. Assess The Current – Future Digital 2. Design Strategy & Digital Capabilities 3. Implementation Plan
Capabilities _________________________ _________________________
_________________________
→ Formulate Technology & Product vision and → Develop implementation roadmap
→ Analyze required business competencies strategy
and business strategy … → Define possible impact and benefits (financial
→ Mobilize and align business priorities, product capital)
→ Analyze current capabilities, potential to vs service.
eliminate technical debt. → Identify key performance indicators (KPI) –
→ Strategic alignment and refine actions into measure success
→ Benchmarks with peer, markets. initiatives.
Identification of quick wins → Plan people development (competencies, skills,
→ Product Development & Cloud Governance cultures, learning, sourcing…)
→ Assess trends, drivers, levers to define model & Technology Architecture (Application,
opportunities. Data, Infrastructure and Security, Data Center) → Plan service level agreement and IT governance
→ Conduct workshop on digital value → Identify the Digital Products portfolio scope.
proposition, product development
principles.

18
Our Services
BUILD UP SERVICENOW SERVICE
Featured Product ServiceNow Implement Phases

→ AI agent → IT Service Management 01 02 03 04 05 06 07


→ Customer Service → IT Operation Management
Management
→ IT Asset Management
→ HR Service Delivery Planning Design and Data Migration Testing Development Training Post Go-Live
→ Security Operations and Analysis Configuration & Integration and Change Support and
→ Integration Hub Management Optimization
→ Field Service Management
→ App Engine Our Experts Intergration Sample - LDAP

Integration partner

19
Our Services
Our Capabilities Service Offerings

1. Robotic Process Automation Development Advisory & Consulting Implementation Operation and Support
______________________________________________________________________________________________________ ___________________________ _____________________________________ _________________________
→ Our expertise includes designing, implementing, and managing RPA bots that handle repetitive
→ Bot/Process Discovery & → Bot/Process Design & → Bot/Process
tasks with precision and efficiency.
Assessment Development Maintenance
→ Bot/Process → Bot/Process Upgrade → LowCode App/Web
Optimization Maintenance
→ Bot/Process Migration
→ LowCode App/Web
→ LowCode App/Web Development
→ BPM Maintenance
Assessment
2. Low-Code Application & Web Development → LowCode App/Web Migration
→ RPA/LowCode CoE
______________________________________________________________________________________________________
→ LowCode App/Web Implementation
→ From internal tools to customer-facing web applications, our solutions are designed to accelerate Pilot/POC → BPM Rules Engines Development → RPA/LowCode
digital transformation and improve time-to-market. → App/Workflow Integration Training
Automation
Power Power Power Power Copilot SharePoint

Partners Domain
Platform Apps Pages BI Studio Online

→ Aviation → Healthcare
→ BFSI → Manufactoring
3. Business Process Development 4. Integration Services Development → Logistic → Government
_____________________________________________________ ____________________________________________
→ Our approach involves analyzing current → Our services include API development,
Awards
processes, identifying inefficiencies, and middleware implementation, and real-
designing streamlined workflows that enhance time data synchronization to support
operational efficiency. your business operations. Make in Viet Nam 2023 Asian Technology Excellence Award 2024
Top 10 Excellent Digital Technology Products for Automation Aviation / RPA
Foreign Markets (RPA/LowCode Specialization) Software IT Services / LowCode

Certifications
Clients

20
Our Services
Web APP Development​ Mobile APP Development​ Legacy APP Modernization​
____________________________________________________ ____________________________________________________ ____________________________________________________

→ CMS​ → Build Native & Hybrid Mobile APP → Security Enhancement


→ E-commerce Development​ → Analytics and Reporting → Performance Tuning
→ Web Analytics Setup and SEO → Performance Optimization → Cloud Migration
→ Progressive Web Apps → UI/UX Design → Server Configuration
→ Web Design and Development → Data Transfer
→ Platform Assessment and Consulting
→ Code Modification

Web APP
D ​

Mobile APP
Frameworks

Key Cloud
Containers and
Microservices DevOps
Data
Kubernetes Warehouse
Technology

21
Our Services
Strong point Domain

▪ Consulting: Test Type, Banking


Process Consulting Performance Testing
Test Strategy, Test Norm, 08 01 Insurance
Load / Stress Finance
Test Metric… for project.
Manufacturing
▪ Manual Test strong Logistic
skill: Data test, API Test, Education
Health care
Web/ Mobile Test. Data Testing 07 02 Penetration Testing Assurance
▪ Automation Test Testing
Framework: Selenium,
Karate, Serenity, Cypress.
Services
Independent Automation Testing
▪ Performance Test Tool: Testing Service 06 03 (Consulting/Build Frame/
Execute Script)
Jmeter, K6, Load Runner,
Blazer, Granada.

▪ Penetration Test Tool: Specialized Testing Function


Burpsuite, Fortify, Nmap, SAP, Salesforce, APIs 05 04
and mobile applications Testing Manual
Zap, Wireshark, Intruder,
Metasploit.

CERTIFICATION CLIENTS

ISTQB Platinum Partner Ha Noi Ho Chi Minh


220 60
• ISTQB Foundation - 260 Certs • ISTQB Performance Testing – 10 Certs
• ISTQB Advance – 60 Certs • ISTQB Agile Testing – 40 Certs

22
Our Services
LOB L’ ORE LE FOR E ERV E OFFER
Sales Cloud Marketing Cloud Service Cloud App Exchange
Consultancy Implementation ODC Services __________________ ____________________ __________________ __________________

• CPQ Sales • Pardot • Field Service • E-signing


Integration Services Managed Services Process Personalization Cloud • Document
WHAT WE CAN DO

• Collaboration • Omni Studio • Omni Channel Generation


• Forecasting • Analytics Studio • Call Center • Messaging
150+
Talented Engineers
100+
Certifications
40+
Clients & Partners
• Lead
Management


Email Studio
Journey Builder


SLA
Digital


Accountaing
Payments
Engagement

Clients & Partners Innovation Commerce Cloud Industries Integration


__________________ ____________________ __________________ __________________

• Data Cloud • B2B • Financial • Mulesoft


• Einstein AI • B2C Services • Heroku
• Agentforce • Experience Site • Public Sector • Zapler
• Accounting • Order Management • Logistics • API Services
• Payments • Real Estates
• Education
• Non-profit

Language Proficiencies Salesforce Team Composition Learning & Development


HOW WE DO IT

25+
Business Analysts
5+
Solution Architect
20+
Tester & QAs
100+
Senior Salesforce Developers

Let’s Build the Future Together with Salesforce!

23
Our Services
Salesforce Platform Salesforce Integration
Low – Code Services Example Integration Services
___________________________________________________________

Lightning Platform
Heroku
Org 1
Sales & Service
Platform App

Org 2
Salesforce
CRM Connected
Heroku
Data
Experiences & Postgres Org 3
Salesforce Customer 360
Certifications
___________________________________________________________
• Connects your data: Unites data from all your Salesforce apps to give 77 14
you a 360-degree view. SAP Platform
SAP
• Empowers your teams: With access to this unified data, all your HTTPS HTTPS
teams can make more informed decisions and deliver consistent.
SF Developer SF Platform
• Boosts productivity: AI and automation features help improve I, II App Builder Cloud Integration Open Connectors
efficiency.
HTTPS
• Enhanced personalization: Personalization based on customer needs. 24 9 Invoice System

Salesforce Life Cycle – Building Stage


___________________________________________________________ SF Admin SF Architect External System
• Configuring: Set up Sharing and Visibility and set up Basic UX-UI Customer Database System
with App, Tab, Layout,... 22 7 API
Rest
• Coding: Automation tools (Flows/ Process Builder/ WorkFlow...), Server

programing (Apex, LWC, Aura, Visualforce page,...) and installed External


Database
packages (App-Exchange). Hashed
SF Consultant SF Marketing Data
• Testing: Code Coverage (Make sure all Apex code are covered >75%
by Test Classes) and write test cases. Customized
• Deploying

24
Our Services
SAP Components And Add-in Services Managed IT Services CMC Global Delivers
Consulting Migrate Integration
________________________________ ________________________________

→ Strategic plan on Digital Upgrading, Migrating SAP


Transformation Systems.

→ Lines of Business and → Converting SAP ECC to


S/4HANA
→ End-to-End Processes
→ API and Add-on Development
→ Business Applications for SAP Solutions.

→ Technology & Infrastructure

Implementation Managed Services


________________________________ ________________________________

SAP Full Cycle Implementation Including but not limited to:


Service using SAP Activate
Methodology, including: → Perform periodic checks
→ Build systems → Support users to handle issues
during system operation
→ Collect & Convert Master data
→ Improve the system
200+ Consultants → Training Key & End-users performance.
100+ Success ERP Projects
→ Support after Go-live
14 years experience in ERP Consulting
→ Warranty

26
Our Services
D365 Components And Add-in Services Managed IT Services CMC Global Delivers

24x7 support for clients from our Microsoft CRM development team Consulting Migrate Integration
Timely, quality customizations per the client's requirement ________________________________ ________________________________
Solutions to ensure optimized functionality through customized feature list
Ability to deal with Microsoft dynamic CRM online and Microsoft CRM On-Premise for seamless CRM → Strategic plan on Digital Upgrading, Migrating D365
outsourcing services. Transformation system

Sales Customer Customer → Lines of Business and → Migrating data from old system
Insights Service to on-cloud system
→ End-to-End Processes
Supply
→ Integrating with other systems
Chain
Finance Field Service → Business Applications based on requirements

→ Technology & Infrastructure


1. Services Partner
2. Consultation
3. Migration and Integrations Implementation Managed Services
________________________________ ________________________________
4. Implementation and Customization
D365 Full Cycle Implementation Including but not limited to:
5. Support and Upgrade Service including:
6. Managed Services → Perform periodic checks
→ Build systems
→ Support users to handle issues
→ Collect & Convert Master data during system operation

→ Training Key & End-users → Improve the system


50+ Consultants performance.
20+ Success D365 Projects → Support after Go-live
5 years experience in D365 Consulting → Warranty

27
Our Services
Service Capability Service Offerings
Data Management and Integration Data Visualization & Reporting Advanced Analytics Data Governance DASOM Framework
_________________________________________ __________________________________ ____________________________ ________________________ __________________________

→ Enterprise Data Warehousing & → Advanced Dashboard & Report → Predictive Analytics & → Metadata-Driven ETL → Align Data & AI
Lakehouse Solutions Development Forecasting Models for Governance & Strategy with Business
(Power BI, Tableau, Control Value
→ End-to-End ETL/ELT Pipelines Metabase, SSAS, Qlik) → Customer Segmentation
(Extract, Transform, Load) Processes Targeting & → Centralized → Identify Key business,
and Tools → Custom Report Generation & Personalization Metadata Repository Industry & Technology
Automated Insights & Data Lineage trends
→ Data Quality Management, Cleansing → Anomaly Detection & Tracking
& Standardization → Self-Service & Interactive Data Fraud Prevention → Define a clear value
Exploration and Analysis → Optimized Data proposition for the
→ Seamless On-prem to Cloud → AI/ML – Powered Development for data strategy
Migration(Azure/AWS/GCP/ → Data Storytelling & Business Recommendation Cost Efficiency &
Databricks) Insights Communication System Scalability
→ Data Security & Compliance

Experiences & Certifications

100+ 50+
Skilled Data Analysts, Data
Engineers, Data Scientists, Data Platform
AI Scientists, AI Engineers, Projects
Solution Architect

28
Our Services
Business Intelligence System Service Offering

User-
Consulting Implementation
Data Augmented Advanced ________________________________ ___________________________________
Specific
Integration Analytics Analytics
Security
◆ Data Analytics & Mining → BI strategy & Roadmap → Centralized Data Modeling & ETL
◆ Dashboard & Visualization
Business
→ Aligning BI with Business Goals → Seamless Integration
◆ Self- Service BI Predictive Data
Mobile AI Intelligence
◆ Predictive & Rel-time Insights Analytics
System
Visualization → Industry-Specifics BI Solutions → Custom BI Solutions
◆ Embedded AI-Augmented BI → Business Applications → Training Key & End-Users
◆ Online analytical processing
Ad-hoc Self- Service → Technology & Infrastructure → Performance Optimization
Realtime BI Reporting
analysis Analytics
→ Security & Compliance Monitoring

Experiences & Certifications

Specializations of Azure AWS Certifications

• Analytics on Microsoft Azure • AWS Certified Data Analytics – Specialty


• Infra and Data migration to Microsoft Azure • AWS Certified Advanced Networking - Specialty
Registered Partner • Adoption and Change management • AWS Certified Security – Specialty
• Id & Access Management • AWS Certified Solutions Architect – Associate
• Low Code Application Development • AWS Certified SysOps Administrator - Associate
• AWS Certified DevOps Engineer – Professional
• AWS Certified Solutions Architect - Professional
• AWS Certified Cloud Practitioner
Our Services
Our Services
Capabilities Service Offerings
• We provide comprehensive Generative AI solutions, including intelligent chatbot Solutions Resources 100 +
development, content generation for emails and documentation, and test case creation for IT ______________________________ ____________________________
projects. Additionally, we assist in building custom applications from scratch, offering both
cloud-based and on-premises solutions tailored to your specific needs → Assistant Chatbot → AI Engineer
→ Assistant Voice Bot → AI Consultant
• We have strong Computer Vision experience in handling Video processing, Image processing
→ Voice Processing → Data Scientist
for many fields like Manufacturing, Education, Traffic control, Smart Office. We also can give you
options of cloud, on premise and edge devices. → OCR, Document processing → Data Analysis
→ Video/Image Processing → MLops Engineers
• We offer an Advanced Data Analysis solution designed for recommendation and forecasting
systems in the Retail, BFSI (Banking, Financial Services, and Insurance), and Manufacturing → Recommendation / → Architect
sectors. Our solution addresses the challenges posed by big data, utilizing machine learning Forecasting System
and AI to deliver effective and timely results.

Experiences & Certifications Clients

Azure
30+ 20+ 30+ 10+ 35+ 15+ 10+ 5+
Experienced Certified Experienced Certified Experienced Certified Experienced Certified

30
Our Services
Partners
Speech to Text Face-ID

VoiceID Voice Processing Computer Vision OCR

Call Bot EKYC

Text to Speech Security Traffic

LLM Knowlegde Base Forecasting

CMC Chatbot LLM Recommendation

Natural Language
Machine Translation Data Analytics Classification
Processing

Text Summarization Fraud Detection


Information Extraction
AI Devices GenAI
Prediction

CMC AI CMC CMC


Vision AIBox AIChip(NPU)

AI FACTOFIES CMC AI UNIVERSITY


GREEN DC 2030 15,000 STUDENTS
GPUAAS 50% ICT, AI, IC DESIGN
31
Our Services
Our Capability Service Offerings
• Providing Open Banking implementation services for banks (in Quality Control Software Development Services Managed Services
partnership with companies) _________________________ ___________________________________ __________________________

→ Consulting → Consulting and business analysis → 8x5 – 12x5 Support


• Implementing projects to address IT requirements:
o Project implementation consulting, detailed business consulting → Automation Test → Design UI/UX → 16x5 – 24 x7 Support
o Solving system change and upgrade requirements.
→ Manual Test → Custom software development → Application Support
• Providing full lifecycle services for the IT industry: → Security Test → Maintain & Migration → Application
o Consulting/Deployment Maintenance
o Implementation and integration → Performance Test → Fix vulnerabilities
o Operations/Managed Service → DevOps
o Warranty and maintenance → Quality Assurance
o Cloud/data/AI → Cost Optimization
o Security

Experiences & Certifications

150 80 120 150 85 100 500 200 70 120

200
23 300 50 30

50 100 55 JLPT
60 80 Korea HSK
70
32
Our Services
Software Implementation Capabilities Digital Transformation Capabilities

Business Application Services Cloud Professional Services Enterprise Platforms Services


______________________________________________________________________________ _________________________________________________ __________________________________________

→ Clinical/Hospital management system → Cloud Migration → ERP


→ Patient mobile/web application → Cloud Testing → CRM
→ System Migration → Cloud Managed Services → Microservices
→ System testing services → Cloud Consulting and Enablement
→ Application Managed Services (L1-L4 supports)
AI Solutions Used in Healthcare Data Analytics Capabilities
_________________________________________________ __________________________________________
Digital Health System Services
_____________________________________________________________________________ → CIVAMS → Metadata-driven framework
→ HIS implementation and integration – Core system of a hospital in digital → C_OCR → Data visualization and analytics
health
→ C_e-ID → Data architecture and cloud migration
→ Electric Medical Record (EMR)/ Electric Health Record (HER) integration
and enhancement – Implement or initiate a cloud-based EMR system.

→ Personal Health Record (PHR) implementation – PHR system linked with


Hospital’s EMR and connect to users’ phones or wearable devices.
Hyper Automation
________________________________________________________________________________________________
→ Telehealth/Telemedicine implementation (Online examination for
consultation and prescribing practices.
→ Hospital workflow automation with RPA/Low-codes applications

33
Our Services
Automotive Services Outline Services Implementation Process
Design Engineering

Input Styling surface Released Part/DWG


▪ Design concept propose
▪ Details part structure study
▪ Cad model creation
Design Engineering/Engineering Solution/ Aras-plm Solution ▪ CAE model creation
▪ Design specs validation (CAE)
▪ Homolo/ Regulation assurance
▪ Drawing release

Design Engineering & ARAS-PLM Solution Core Value


Engineering Solution Core Value Solution Developing
______________________________________ _________________________________________________
CMC Engineering
Solution Propose
↗ Cost Optimization ↗ Synchronize information across departments ▪ Repeating tasks Costsaving

↗ High workload reduction ↗ Reduce time to bring products to market ▪



Knowledge data deviations
Input/output not in standard
Scalability
Productivity

↗ Boosts productivity ↗ Improve product quality


▪ Manual creation errors
▪ Daily work time limited Template
standardization

↗ New working experience ↗ Reduce product lifecycle costs Customer Improvement


Solution Request

↗ Improve compliance and traceability


PLM Specific Needs Customizing
CMC Improvement

Experiences System Consulting Knowhow


standardization

▪ BOM Data scattering


▪ Data missing relations Development
▪ Data Version/history unclear Booting
ECR exceed duration
ANSA VBA

Catia NX HYPER ARAS Productivity


Engineer Engineer Engineer Engineer Engineer Engineer Customer using system needs
8 years 7 years 6 years 6 years 6 years 7 years improvement
*BOM:Bill OfMaterial
*ECR:Engineering Change Request

12 10 5 3 4 20+
34
Our Services
Capabilities Service Offerings
Cloud Managed The 24/7 incident Multi-cloud DevOps automation Multi-Cloud Management DevOps & Automation
Services provide a response ensures management accelerates ____________________________ ______________________________
comprehensive systems are always expertise enables development and
solution to operational, seamless deployment → AWS, Azure and multi- → Release Management
streamline and minimizing integration and processes, cloud infrastructure
enhance cloud disruptions and coordination across enhancing agility management. → Continuous Integration
operations. maximizing uptime various cloud and scalability.
while guaranteeing platforms, ensuring → Deployment of cloud → Continuous Deployment
compliance with optimal infrastructures. and Delivery
the SLA agreement performance and
for incident cost-efficiency. → Proactive monitoring → Container Orchestration
response. and alerting
→ Serverless
→ Cloud and cost
optimization. → Cloud Automation

All services are grounded in ITIL v4 best practices, ensuring a structured, efficient, and customer-
focused approach to IT service management.

Experiences & Certifications

35
Our Services
Key Competencies Service Offerings
• Process user requests efficiently and deliver services according to agreed SLAs, ensuring customer Application Support & Application
satisfaction through timely response. Maintenance Enhancement
______________________________ ___________________________

• Identify, log, and resolve issues quickly to minimize disruption, implementing immediate fixes to → Application service desk → Develop new functions
support
restore normal operations with minimal downtime. → Improve performance,
→ Correction & Emergency dependability and
Maintenance maintainability
• Analyze root causes of system defects and implement preventive solutions to avoid future
occurrences while ensuring system stability. → Preventive & Predictive
Maintenance

• Address data issues promptly and deploy critical fixes to maintain business continuity and data
integrity across systems

AMS Value
• Monitor application performance metrics and optimize system efficiency through regular
assessment and proactive improvements.
Expertise And Skilled Resources

• Optimize code and database performance while improving system reliability and maintainability
through strategic refactoring and upgrades.
Cost Efficiency

24/7 Support and Monitoring

Innovation and Customized Solutions

36
Our Services
Applications We Focus On Key Application Databases Managed by CMC Global

Enterprise SQL Opensource


Resources Database
Planning (ERP)

Email & SQL Commercial


Collaboration Database

Custom NoSQL Database


Application

Banking Retail & eCommerce Financial


Industry
Expertise Manufacturing Insurance Logistics

37
OUR INDUSTRY
EXPERIENCE
Our Services
Layers
Project Journey
Stage/Phases SCOPE DISCOVERY IDEATE DESIGN DEVELOP TESTING DEPLOY

Project Journey Client


RFP
Assess
Project
Scope
Understan
Pre Bid
meets
Scope
Estimation Discovery
Stragegic Define
Business
Feature Information Wireframe Proto Content Visual Interactive Develop
Coding Code Unit Test
Creating
Test
Validating Executing
Test Quality
Deploy Sanity User
Steps Ideation Scoping Architect UX typing design Design Design HLD/LLD Review ment Check Check
ding Project Ask Cases Cases Checks

Project Journey
Activity

Project Journey SCOPE / DEFINE PROJECT STRATEGY/DISCOVERY IDEATION/CONCEPT DESIGN DEVELOP QA DEPLOY
Potential Team
Delivery Manager
Producer(Client SPCO)
Strategist
IXD (UX / IA)
Analytics
Designer
Writer
Technical Lead
Developer

Specialists
Resource Director
User Testing
Business Analyst
QA

POTENTIAL SCOPE LOCK POTENTIAL SCOPE LOCK POTENTIAL CONCEPT LOCK POTENTIAL CONCEPT LOCK POTENTIAL DEVELOPMENT QA LOCK OR GATE
OR GATE OR GATE OR GATE OR GATE LOCK OR GATE

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Media &
Entertainment

Government
Logistics &
Transportation

“Our teams are proficient in a Manufacturing


wide array of programming
languages, frameworks, and Banking &
technologies, ensuring that we Finance

can effectively tackle any


project, no matter the
complexity.”
Healthcare

Distribution
Mr. Tu Dang Van & Retail
Chief Technology Officer of CMC Global

IT
& Services
Insurance

Automotive

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OUR GLOBAL
LEADERSHIP TEAM
THANK YOU Aspire to Inspire
The Digital World

HANOI (HEAD QUARTER) HO CHI MINH CITY DANANG SINGAPORE


7 – 10F, CMC Tower, 11 Duy Tan Street, CMC Creative Space, Street 19, G8 Golden Building, 65 Hai Phong Hong Leong Building
Dich Vong Hau Ward, Tan Thuan Export Processing Zone, Street, Thach Thang Ward, #09-01, 16 Raffles Quay,
Cau Giay District Tan Tuan Dong Ward, District 7 Hai Chau District Singapore 048581

TOKYO, JAPAN TOKYO, JAPAN OSAKA, JAPAN SEOUL, KOREA


Sumitomo Fudosan Osaki Twin Building CIRCLES with Shimazuyama, 5F, Midousuji Frontier Bldg.4F, 1-13-22 ENA Building, 14th floor,
East, 7F, 5-chome-1-18, Kita-shinagawa, 2-chome-5-9, Higashi-gotanda, Sonezakishinchi , Kita-ku, 120 Seosomun-ro, Seosomun-dong,
Shinagawa-ku, Tokyo, Japan, 141-0001 Shinagawa-ku, Tokyo, Japan, 141-0022 Osaka 530—0002 Jung-gu, Seoul

Tel: (+84) 24 7101 6000


Email: [email protected]
Website: www.cmcglobal.com.vn

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