Business Responsibility and

Sustainability Report
FY 2023-24
Business Responsibility and
Sustainability Report
SECTION A: GENERAL DISCLOSURES
I. Details of listed entity

1. Corporate Identity Number (CIN) of the Company L23109WB1973GOI028844

2. Name of the Company COAL INDIA LIMITED
3. Year of Incorporation 1973
4. Registered Office Address Coal Bhawan, Premises 04-MAR, Action Area 1A,
Newtown Rajarhat Kolkata-700156
5. Corporate Address Coal Bhawan, Premises 04-MAR, Action Area 1A,
Newtown Rajarhat Kolkata-700156
6. Email Address [email protected]
7. Telephone 033-23245555
8. Website http://www.coalindia.in/
9. Financial Year Reported 2023-24
10. Name of the Stock Exchanges where shares are listed Bombay Stock Exchange and National Stock Exchange
11. Paid-up Capital H 6162.73 Cr
12. Name and contact details (telephone, email address) of the Shri C Jaydev
person who may be contacted in case of any queries on the GM (Environment)
BRSR report [email protected]
033-23245555
13. Reporting boundary - Are the disclosures under this report Consolidated basis
made on a standalone basis (i.e. only for the entity) or on
a consolidated basis (i.e. for the entity and all the entities
which form a part of its consolidated financial statements,
taken together).
14. Name of assurance provider Social Responsibility (SR) Asia
15. Type of assurance obtained Reasonable Assurance

II. Products/Services
16. Details of business activities (accounting for 90% of the turnover)

Sl. No. Description of Main Activity Description of Business Activity % of turnover of the Company
1 Production & Sale of Coal and Production & Sale of Coal and 100
Coal Products Coal Products

17. Products/Services sold by the Company (accounting for 90% of the turnover)

Sl. No. Product/Service NIC Code % of total turnover contributed

1 Coal and Coal Products 0510 100

III. Operations
18. Number of locations where plants and/or operations/offices of the Company are situated:

Location Number of plants* Number of offices** Total

National 313 11 324
International 0 1 1
*Number of mines
**Office of subsidiaries and holding companies are included.

2 Coal India Limited

 19. Markets served by the Company
a. Number of locations

Locations Number
National (No. of States) Pan India
International (No. of Countries) 1

b. What is the contribution of exports as a percentage of the total turnover of the Company?
> 0.0022% (In rupees 4.31 crore)

c. Types of customers
Power/regulated Sector Customers: These customers include State & Central Govt. owned power generating
companies and Private power producers. They are the largest consumers of coal produced by CIL. These customers
use coal as a fuel to generate electricity. Fertilizer, Railways and Defence also come under this sector for their
requirement of coal.
Non-regulated Sector Customers: These sector customers consists of industries such as cement, steel, aluminium,
and other manufacturing units, including captive power plants. They use coal as a fuel for their operations or as
a raw material.

IV. Employees
20. Details as at the end of Financial Year
a. Employees and workers (including differently abled):

Sl. Male Female

Particulars Total (A)
No. No. (B) % (B/A) No. (C) % (C/A)
EMPLOYEES
1. Permanent (D) 15,777 14,566 92% 1,211 8%
2. Other than Permanent (E) Nil
3. Total employees (D+E) 15,777 14,566 92% 1,211 8%
WORKERS
4. Permanent (F) 2,13,084 1,94,874 91% 18,210 9%
5. Other than Permanent (G)** 1,10,971 1,08,229 98% 2,742 2%
6. Total workers (F+G) 3,24,055 3,03,103 94% 20,952 6%
*CIL does not directly employ contract labourers

**Other than permanent worker is referred as contractor workers. Hence pt. 2 will remain blank.

b. Differently abled Employees and workers:

Sl. Male Female

Particulars Total (A)
No. No. (B) % (B/A) No. (C) % (C/A)
DIFFERENTLY ABLED EMPLOYEES
1. Permanent (D) 116 96 83% 20 17%
2. Other than Permanent (E) Nil
3. Total differently abled 116 96 83% 20 17%
employees (D+E)
DIFFERENTLY ABLED WORKERS
4. Permanent (F) 547 504 92% 43 8%
5. Other than Permanent (G) Nil
6. Total differently abled 547 504 92% 43 8%
workers (F+G)

21. Participation/Inclusion/Representation of Women

No. and percentage of Females

Total (A)
No. (B) % (B/A)
Board of Directors 84 6 7.14%
Key Management Personnel 36 1 2.78%

Integrated Annual Report 2023-24 3

 22. Turnover rate for permanent employees and workers (disclose trends for the past 3 years)

FY2024 FY2023 FY2022

Male Female Total Male Female Total Male Female Total
Permanent Employees 8% 5.7% 7.8% 10.59% 5.00% 10.00% 9.10% 3.71% 8.71%
Permanent Workers 6.5% 4% 6.3% 7.18% 3.70% 6.80% 7.61% 3.94% 7.32%
The figure earlier given in FY-22 & 23, was not accurate, hence the revised figure with necessary correction has been made.

V. Holding, Subsidiary and Associate Companies (including joint ventures)

23. Name of holding/subsidiary/associate companies/joint ventures

Indicate whether Does the entity indicated at

Name of the holding/ subsidiary/ % of shares
Holding/Subsidiary/ column A, participate in the
Sl. No. associate companies/joint ventures held by the
Associate/Joint Business Responsibility initiatives
(A) Company
Venture of the Company (Yes/No)
1 Coal India Limited Holding Company Yes
2 Eastern Coalfields Limited (ECL Subsidiary 100 Yes
3 Bharat Coking Coal Limited (BCCL) Subsidiary 100 Yes
4 Central Coalfields Limited (CCL) Subsidiary 100 Yes
5 Western Coalfields Limited (WCL) Subsidiary 100 Yes
6 South Eastern Coalfields Limited Subsidiary 100 Yes
(SECL)
7 Northern Coalfields Limited (NCL) Subsidiary 100 Yes
8 Mahanadi Coalfields Limited (MCL) Subsidiary 100 Yes
9 Central Mine Planning & Design Subsidiary 100 Yes
Institute Limited (CMPDIL)
10 CIL Navikarniya Urja Limited Subsidiary 100 Yes
11 CIL Solar PV Limited Subsidiary 100 Yes
12 Coal India Africana Limitada (CIAL) Subsidiary 100 Yes
13 International Coal Ventures Joint Venture 0.19 Yes
Pvt. Ltd.
14 Hindustan Urvarak & Rasayan Joint Venture 33.33 Yes
Limited
15 Talcher Fertilizers Ltd. Joint Venture 33.33 Yes
16 CIL NTPC Urja Pvt. Ltd. Joint Venture 50 Yes
17 Coal Lignite Urja Vikas Private Joint Venture 50 Yes
Limited

VI. CSR Details

24. (i) Whether CSR is applicable as per section 135 of Companies Act, 2013: (Yes/No) - Yes
(ii) Turnover (in H Cr): 193907.1

(iii) Net worth (in H Cr): 82710.91

VII. Transparency and Disclosure Compliances

25. Complaints/Grievances on any of the principles (Principle 1 to 9) under the National Guidelines on Responsible
Business Conduct:

FY24 Current Financial Year FY 23 Previous Financial Year

Grievance Redressal Number of Number of
Number of
Stakeholder group Mechanism in Place (Yes/ complaints Number of complaints
complaints
from whom complaint No) (If Yes, then provide pending complaints pending
filed during Remarks Remarks
is received web-link for grievance resolution at filed during resolution at
the year
redress policy) close of the the year close of the
Male
year year

Communities Yes 0 0 - 0 0 -
https://pgportal.gov.in/
Investors (other than Yes 0 0 - 0 0 -
shareholders) https://www.coalindia.in/
Shareholders departments/company- 0 0 - 20 0 -
secretary/rta-details/

4 Coal India Limited

 FY24 Current Financial Year FY 23 Previous Financial Year
Grievance Redressal Number of Number of
Number of
Stakeholder group Mechanism in Place (Yes/ complaints Number of complaints
complaints
from whom complaint No) (If Yes, then provide pending complaints pending
filed during Remarks Remarks
is received web-link for grievance resolution at filed during resolution at
the year
redress policy) close of the the year close of the
Male
year year

Employees and workers Yes 160 2 - 224 5 -

https://d3u7ubx0okog7j.
cloudfront.net/
documents/whistle-
blower-policy_TYEsLJw.
pdf
Customers Yes 13 0 - 48 0 -
https://pgportal.gov.in/
Value Chain Partners Yes 9 0 - 17 0 -
https://pgportal.gov.in/
Other (please specify) 38 3 - 91 3 -

26. Overview of the Company’s material responsible business conduct and sustainability issues pertaining to environment
and social matters that present a risk or an opportunity to the business of the Company, rationale for identifying the
same approach to adapt or mitigate the risk along with its financial implications, as per the following format:

Financial
implications
Indicate
of the risk or
Material issue whether risk Rationale for identifying the risk In case of risk, approach to
Sl. No. opportunity
identified or opportunity / opportunity adapt or mitigate
(Indicate positive
(R/O)
or negative
implications)
1. Air Emissions Risk Emissions of SOx, NOx, SPM and The Company focuses on Negative
particulate matter have become the importance of GHG
severe health issues across India. reduction and effective
utilization of energy by
selecting appropriate
environmentally friendly
technologies
2. Community Opportunity The local community’s well-being Positive
Engagement is vital to the Company and it
ensures that their concerns, views
and expectations are integrated
into the decision-making process.
The social investments of the
Company align with the outcome
of effective engagements and a
thorough understanding of their
most pressing needs
3. Biodiversity Risk Important to preserve our The Company is committed Negative
and land biodiversity to minimizing the impacts
management on flora and fauna and has
integrated biodiversity
management and
ecological restoration into
the action plans.

Integrated Annual Report 2023-24 5

 Financial
implications
Indicate
of the risk or
Material issue whether risk Rationale for identifying the risk In case of risk, approach to
Sl. No. opportunity
identified or opportunity / opportunity adapt or mitigate
(Indicate positive
(R/O)
or negative
implications)
4. Grievance Opportunity Value creation for stakeholders The Company participates Negative
Redressal and understand the varying in Centralized Public
Management perspectives of each stakeholder Grievance Redressal
System group and ensure an open and Monitoring System
channel of communication (CPGRAMS), which is a
among all stakeholders through web-based solution run
multiple avenues. by the Department of
Administrative Reforms
& Public Grievances,
Government of India, to
resolve Public Grievances.
All the grievances from
employees, customers
& other stakeholders are
resolved using CPGRAMS.
5. Employee Opportunity The Company understands Positive
Development that employees equipped with
& well-being/ industry knowledge and skills are
Training & required for the jobs are critical
Education for the long-term sustenance
of the organisation. Hence, the
Company makes significant
efforts to build employee skills
that lead to professional and
personal growth.
6. Labour Opportunity CIL is committed to the global Positive
Conditions / principles and charters on human
Human Rights rights and acknowledge the
Assessment importance of a discrimination-
free workplace. CIL provides
the right to freedom to all
employees and no child labour
or forced / compulsory labour is
tolerated. This adds value to the
organisation.
7. Waste Opportunity Effective waste management Positive
Management is essential for environmental
protection and CIL is committed
to reducing and effectively
managing hazardous and
nonhazardous waste.
8. Water Risk Ensuring the availability of safe CIL is to maximize the Negative
Management drinking water is imperative, utilization of treated Mine
(Consumption and the conservation of water Water for industrial and
and Discharge) resources is of utmost importance. community purposes. CIL
has adopted advanced
pisciculture techniques to
convert local ponds and
closed surface mines into
pisciculture centres that act
as income generators for
the local populace.

6 Coal India Limited

 Financial
implications
Indicate
of the risk or
Material issue whether risk Rationale for identifying the risk In case of risk, approach to
Sl. No. opportunity
identified or opportunity / opportunity adapt or mitigate
(Indicate positive
(R/O)
or negative
implications)
9. Socio- Opportunity Socio-economic compliance Positive
Economics leads to increased brand value.
Compliance
(Providing equal
and fair wages
10. Employee Opportunity The Company believes that a Positive
Inclusion and diverse workplace is essential for
Diversity its growth since it acknowledges
individual strength and skills they
bring to the workplace
11. Regulatory Risk Non-compliance can impact the The Company does Negative
Compliance / organisation not tolerate bribery
Anti-Corruption and corruption. It has
established a ‘Whistle
Blower Policy’ to build
and strengthen a culture
of transparency and trust
in the organisation and
provide employees with a
framework/procedure for
responsible and secure
reporting of corrupt
activities
12. GHG Emissions Risk Impact of climate change has The Company focuses on Negative
/ Climate increased in frequency and severity the importance of GHG
Change over the years and has become an reduction and effective
emerging global risk. utilization of energy by
selecting appropriate
environmentally friendly
technologies
13. Reducing Risk Use of roadways in transporting CIL has substantially Negative
environmental coal impacts the environment increased its rail portfolio
impacts during as a preferred mode of
transportation, transport. The majority
packaging and of our coal is transported
dispatch Risk through non-road mode.
CIL has also implemented
FMC projects
14. Occupational Opportunity Providing a safe workplace to the Positive
Health & Safety employees is a vital responsibility.
The Company constantly strive
to provide and maintain safe
premises, machineries, systems
and processes at our operating
locations and thus making it a
attractive working environment.
15. Business Risk Risk Risks to business can adversely The Company has Negative
Management impact the organisation. established a robust risk
management system
consisting of a mechanism
for defining, prioritizing and
formulating contingency
strategies for risks

Integrated Annual Report 2023-24 7

 Financial
implications
Indicate
of the risk or
Material issue whether risk Rationale for identifying the risk In case of risk, approach to
Sl. No. opportunity
identified or opportunity / opportunity adapt or mitigate
(Indicate positive
(R/O)
or negative
implications)
16. Energy Opportunity Coal mining operations are Positive
Efficiency inherently energy-intensive,
/ Energy requiring significant fuel
Management and electricity consumption,
the Company actively seeks
opportunities to enhance energy
efficiency. This commitment not
only drives cost reduction efforts
but also positions the Company
on a path towards embracing
green energy alternatives that are
more environmentally friendly.
By exploring and implementing
measures to improve energy
efficiency, the Company aims
to optimize its operations while
promoting sustainable practices
within the industry
17. Renewable Risk Given its abundance, accessibility, Negative
Energy and and affordability, coal remains a
clean energy favoured energy source in India.
However, the future of coal as
an energy resource presents
challenges. In alignment with
India’s commitment to achieving
NetZero emissions as stated at
COP27, the country faces the
task of transitioning its energy
sector to more sustainable
alternatives. While recognizing
the significance of coal in the
current energy landscape, there
is a growing recognition of the
need to address environmental
concerns and explore cleaner
energy options to meet longterm
sustainability goals

8 Coal India Limited

SECTION B: MANAGEMENT AND PROCESS DISCLOSURES

Disclosure Questions P1 P2 P3 P4 P5 P6 P7 P8 P9
1. a. Whether the Company’s policy/policies cover each Yes Yes Yes Yes Yes Yes Yes Yes Yes
principle and its core elements of the NGRBCs. (Yes/No)
b. Has the policy been approved by the Board? (Yes/No) Yes Yes Yes Yes Yes Yes Yes Yes Yes
c. Weblink of the policies, if available
P-4 || CIL Equal Opportunity Policy
P-7 || Memorandum and Articles of Association of Coal India
Limited (updated as on 30th August 2022 as per Companies
Act'2013)
P-1 || Code of Conduct for Board Members and Senior
Management
P-4 || Risk Management Policy
P-7 || Memorandum and Articles of Association (Updated as
on 30th August'2022 as per Companies Act'2013)
P-1 || Policy on materiality of related party transactions and
on dealing with related party transactions
P-8 || CSR Policy of Coal India Limited (w.e.f. 08.04.2021)
P-6 || Sustainable Development Policy of CIL 2013
P-2 || E-Waste policy of CIL-2019
P-2 || CIL Fly ash guidelines 2020
P-6 || CIL Corporate Environmental Policy 2018
Management Policy of CIL HQ Kolkata
P-3, 5 ||Guidelines for Environmental Personnel in Mines
P-9 || IT Policy for CIL and Subsidiaries
P-1 || Revised Related Party Transaction Policy
P-1 || Policy on Preservation of documents including Archival
Policy under SEBI(LODR) Regulations 2015-Hindi
P-1 || CIL Policy for Registrars and Share Transfer Agent (RTA)
P-5 || Coal India - Whistle Blower Policy
2. Whether the Company has translated the policy into Yes Yes Yes Yes Yes Yes Yes Yes Yes
procedures. (Yes/No)
3. Do the enlisted policies extend to the Company’s value chain Yes Yes Yes Yes Yes Yes Yes Yes Yes
partners? (Yes/No)
4. Name of the national and international codes/certifications/ P-2,8,9 || ISO 9001:2015 Quality Management System
labels/ standards (e.g. Forest Stewardship Council, Fairtrade, P-6 || ISO 14001: Environment Management System,
Rainforest Alliance, Trustea) standards (e.g. SA 8000, OHSAS, ISO, P-3,5 || OHSAS 18001/ISO 45001: Occupational Health and
BIS) adopted by the Company and mapped to each principle. Safety Management Systems
P-6 || ISO 50001:2018 Energy Management System
P-1 || ISO 37001:2016 Anti Bribery Management System
5. Specific commitments, goals and targets set by the Company 5 years Action Plan (2024-25 to 2029-30)
with defined timelines, if any.
5 GW power generation from renewable sources
100 Mt UG production by the year 2029-30
Plantation activities in 11,000 Ha land Area
Plantation activities in 5000 Ha under Green Credit
Programme of Government of India (GoI)
3000 Lakh KL /year Mine water supply for community
Development of 7 washeries (16.5 MTY)
Creation of 20 Eco parks / Mine tourism sites
Capacity of Foreign Manufacturers Certification Scheme
(FMCs) to be enhanced to 988.5 MTPY (metric tons per year)
6. Performance of the Company against the specific commitments, Plantation carried over in more than 2416 Ha. in 2023-24
goals and targets along with reasons, in case the same are not met.
82.6 MW Solar Power Plant developed
2 Eco Parks have been developed in 2023-24
2591.42 Lakh KL water supplied in 2023-24 from which
11.62 people were benefitted in 857 villages
351 MTPY Mechanized evacuation infrastructure- FMC
Projects have been developed till 2023-24

Integrated Annual Report 2023-24 9

Disclosure Questions P1 P2 P3 P4 P5 P6 P7 P8 P9
Governance, leadership and oversight
7. Statement by Director, responsible for the Business Responsibility Report, highlighting ESG related challenges, targets and
achievements (listed entity has flexibility regarding the placement of this disclosure)
In the face of global climate challenges, Coal India Ltd. Stands with India’s commitment to its Intended Nationally Determined
Contributions (INDCs). The company is not just acknowledging the need for sustainable practices, but actively spearheading the
transition towards renewable energy.
At the heart of this endeavor is the company’s ambitious pursuit of Solar Projects with ground solar capacity of 70.00 MWp and
roof top solar capacity of 1.629 MWp added during 2023-24. This initiative is a clear demonstration of Coal India’s dedication
to harnessing the power of renewable energy sources, thereby reducing reliance on traditional, environmentally harmful energy
production methods.
Understanding the urgency to reduce its carbon footprint, Coal India has taken significant steps in adopting environmentally friendly
transportation initiatives. A key focus has been on enhancing first-mile connectivity projects. These initiatives are not just about
reducing emissions, but also about enhancing the efficiency and sustainability of the company’s operations. The goal is to create a
ripple effect that extends beyond the company, contributing to a reduction in the overall environmental impact.
CIL’s commitment to environmental stewardship includes creating a green canopy in its mining areas through extensive tree
plantation efforts. Efforts are underway to develop 50 additional eco-parks, mine tourism sites, and eco-restoration areas by FY
2029, benefiting both local communities and the environment. Also, Coal India (CIL), as a responsible corporate citizen, actively
enhances eco-friendly mining technologies in its production and coal transportation.
Emphasizing the development of local regions, promoting community growth, prioritizing employee wellness, endorsing quality
education, ensuring accessible healthcare, and safeguarding biodiversity are the pillars of the Company’s philosophy and vision. The
company’s pursuit of solar projects and the adoption of green transportation solutions are not isolated efforts. They are significant
milestones in Coal India’s journey towards sustainability.
BRSR reporting will serve as a powerful catalyst, enhancing the company’s comprehension and approach towards existing
sustainability challenges in a more organized and thorough manner.
8. Details of the highest authority responsible for implementation Shri P M Prasad Chairman CIL
and oversight of the Business Responsibility policy(ies).
9. Does the Company have a specified Committee of the Board/ The Directors and senior management of CIL monitor various
Director responsible for decision making on sustainability aspects of social, environmental, governance and economic
related issues? (Yes / No). If yes, provide details. responsibilities of the Company on a continuous basis.
The following committees are in place in CIL:
(i) The Corporate Social Responsibility Committee
(ii) Risk Management Committee
10. Details of review of NGRBCs by the Company:

Indicate whether review was undertaken by Director/ Frequency (Annually/Half yearly/Quarterly/Any

Subject for review Committee of the Board/any other Committee other – please specify)
P1 P2 P3 P4 P5 P6 P7 P8 P9 P1 P2 P3 P4 P5 P6 P7 P8 P9

Performance against above

Yes Need basis
policies and follow up action
Compliance with statutory
requirements of relevance
to the principles, and, Yes Need basis
rectification of any non-
compliances

11. Has the entity carried out independent assessment / P1 P2 P3 P4 P5 P6 P7 P8 P9

evaluation of the working of its policies by an external Yes, The Company undergoes Reasonable Assurance Social Responsibility (SR)
agency? (Yes/No). If yes, provide the name of the agency. Asia Assessment.

10 Coal India Limited

12. If answer to question (1) above is ‘No’ i.e. not all Principles are covered by a Policy, reasons to be stated:

Questions P1 P2 P3 P4 P5 P6 P7 P8 P9

The entity does not consider the Principle material to its

business (Yes/No)
The entity is not at a stage where it is in a position to formulate
and implement the policies on specified principles (Yes/No)
Not Applicable
The entity does not have the financial or/human and technical
resources available for the task (Yes/No)
It is planned to be done in the next financial year (Yes/No)
Any other reason (please specify)

Section C: PRINCPLE WISE PERFORMANCE DISCLOSURE

Principle 1:

Businesses should conduct and govern themselves with integrity and in a manner that is Ethical, Transparent
and Accountable.

Essential Indicator:

1. Percentage coverage by training and awareness programmes on any of the principles during the financial year:

Total number of %age of persons in respective

Topics/principles covered under the
Segment training and awareness category covered by the
training and its impact
programmes held awareness programmes
Board of Directors 8 Introduction to Digital Board System, 100%
Induction Workshop for Independent
Directors, Certification Program for
Effectiveness of Audit Committee,
Orientation Programme for Independent
Directors
Key Managerial Personnel 23 Vigilance Proceedings, HR Excellence, 36%
Certified Corporate Directorship, Cost
Conference, Public Procurement
Employees other than Board 1172 Technical/ Managerial/ Behavioural/ 100%
of Directors and KMPs Functional competencies as per the
need of the employees
Workers 1042 As per MVT Rules 1966 & Special Skill 34.52%
development Training

2. Details of fines /penalties/punishment/award/compounding fees/settlement amount paid in proceedings (by the

entity or by Directors/KMPs) with regulators/law enforcement agencies/judicial institutions, in the financial year:
(Note: the entity shall make disclosures on the basis of materiality as specified in Regulation 30 of SEBI (Listing Obligations
and Disclosure Requirements) Regulations, 2015 and as disclosed on the entity’s website)

Monetary
Name of the regulatory/ Has an appeal
NGRBC Amount
enforcement agencies/ Brief of the Case been preferred?
Principle (In INR)
judicial institutions (Yes/No)
Penalty/ Fine NSE & BSE 2145240 Penalty under regulation 17(1) , Yes
17(2), 18(1), 19(1), 19(2), 20 (2/2A)
and 21(2) of SEBI LoDR2015
Settlement
Nil
Compounding fee

Integrated Annual Report 2023-24 11

 Non-Monetary
Name of the regulatory/ Has an appeal
NGRBC
enforcement agencies/ Brief of the Case been preferred?
Principle
judicial institutions (Yes/No)
Imprisonment
Nil
Punishment

3. Of the instances disclosed in Question 2 above, details of the Appeal/Revision preferred in cases where
monetary or non-monetary action has been appealed.

Name of the regulatory/ enforcement

Case Details
agencies/ judicial institutions
Penalty under various regulations of SEBI LoDR 2015:- 17(1)- Non- Company has requested its Administrative
compliance with the requirements pertaining to the composition of the Ministry i.e Ministry of Coal(MoC) , Govt of
Board including failure to appoint woman director, 17(2)- Non-compliance India for appointment of requisite number of
with the requirements pertaining to the number of Board meetings 18(1)- Independent Directors. Company has informed
Non-compliance with the constitution of audit committee 19(1)/19(2)- its Board and MoC about the details of fines
Non-compliance with the constitution of nomination and remuneration
levied by Stock Exchange at regular intervals.
committee 20 (2/2A)- Non compliance with the constitution of stakeholder
relationship committee 21(2) – Regulation 21(2) Non-compliance with the
constitution of risk management committee

4. Does the Company have an anti-corruption or anti-bribery policy? If yes, provide details in brief and if available,
provide a web-link to the policy.
Yes, The Company has implemented a various of policies and mechanisms to ensure ethical and transparent operations.
These include a Code of Conduct, Anti-corruption measures, a Whistle Blower Policy (https://d3u7ubx0okog7j.cloudfront.
net/documents/whistle-blower-policy_TYEsLJw.pdf), Complaint Handling Policy, Corruption Risk Mitigation, Policy Action
Plan for Ethical Governance in CIL, Value Card for Coal India, Core values for CIL, Anti-fraud Policy and CDA Rules for
Executives. These measures are designed to promote ethical decision-making, actions, and conduct within the company.
By adhering to these standards, the company demonstrates its commitment to responsible business practices, thereby
promoting long-term sustainability. This commitment underscores the company’s dedication to maintaining high ethical
standards and transparency in its operations, which are key to its long-term success and sustainability. The policies are
available on company’s website at https://www.coalindia.in/policies/.

5. Number of Directors/KMPs/employees/workers against whom disciplinary action was taken by any law
enforcement agency for the charges of bribery/ corruption:
FY2024 FY2023
Directors Nil NIL
KMPs 2 3
Employees 6 9
Workers Nil Nil
6. Details of complaints with regard to conflict of interest

FY2024 FY2023
Number Remarks Number Remarks
Number of complaints received in relation to issues of Conflict Nil _ Nil _
of Interest of the Directors
Number of complaints received in relation to issues of Conflict Nil _ Nil _
of Interest of the KMPs

7. Provide details of any corrective action taken or underway on issues related to fines / penalties / action taken
by regulators/ law enforcement agencies/ judicial institutions, on cases of corruption and conflict of interest.
Not Applicable

8. Number of days of accounts payables ((Accounts payable *365) / Cost of goods/services procured) in the
following format:

FY24 (Current Financial Year) FY23 (Previous Financial Year)

Number of days of accounts payables 59.66 65.37
* Cost of goods/services procured: Cost of materials consumed + Purchase of stock-in-trade +Contractual expenses +Other expenses – CSR Expense –
Provisions & Write Off

12 Coal India Limited

9. Open-ness of business Provide details of concentration of purchases and sales with trading houses, dealers,
and related parties along-with loans and advances & investments, with related parties, in the following format:

FY24 (Current FY23 (Previous

Parameter Metrics
Financial Year) Financial Year)
Concentration of Purchases a. Purchases from trading houses as % of total NA NA
purchases
b. Number of trading houses where purchases NA NA
are made from
c. Purchases from top 10 trading houses as % of NA NA
total purchases from trading houses
Concentration of Sales** a. Sales to dealers / distributors as % of total sales NA NA
b. Number of dealers / distributors to whom sales NA NA
are made
c. Sales to top 10 dealers / distributors as % of NA NA
total sales to dealers / distributors
Share of RPTs in a. Purchases (Purchases with related parties / Nil Nil
Total Purchases)
b. Sales (Sales to related parties / Total Sales) Nil Nil
c. Loans & advances (Loans & advances given to Nil Nil
related parties / Total loans & advances)
d. Investments* ( Investments in related parties / 100% 100%
Total Investments made)
* Investment in JV as a % of total Non-Current Investment
**CIL allots coal linkages to end users of power and non-power sector consumers to meet their long terms coal requirements. As such there is no dealer
involved. However, under e-auction, any Indian buyer including traders can participate and procure coal. Thus, there is no dealer/distribution network
through which sale of coal is done by CIL.

Leadership Indicators-

1. Awareness programmes conducted for value chain partners on any of the Principles during the financial year:

%age of value chain partners covered

Total number of awareness (by value of business done with
Topics/principles covered under the training
programmes held such partners) under the awareness
programmes
60 Awareness among MSE vendors regarding 100%
provisions of Public Procurement Policy for Micro
and Small Enterprises and also benefits under
Trade Receivables Discounting System (TReDS)
platform. Guidelines issued by GoI with respect to
Procurement, Purchase Manual guidelines, latest
features and developments on GeM portal.

* Vendor Development Programmes were conducted by MM Division of CIL and its Subsidiaries. Technical Seminars were conducted by MM Division
of CIL and its Subsidiaries.

2. Does the entity have processes in place to avoid/manage conflict of interests involving members of the Board?
(Yes/No) If yes, provide details of the same.
Yes, the conduct for the Board of Directors (BOD) and senior management is encapsulated in a comprehensive set of
guidelines and principles. These principles delineate the anticipated ethical standards and behaviours for individuals
occupying leadership roles within the organization. This code of conduct serves as a robust framework that guides
decision-making processes, fosters professional conduct, and ensures accountability. It plays a pivotal role in promoting
transparency, upholding integrity, and endorsing responsible governance. This commitment to ethical conduct underscores
the organization’s dedication to maintaining high standards of professionalism and responsibility in its operations.

Link - https://d3u7ubx0okog7j.cloudfront.net/documents/Code_of_Conduct_for_Board_Members_and_Senio__Management_
Personnel_23022015_ZX00oJl.PDF

This code serves as a framework for decision-making, professional conduct, and accountability, helping to promote
transparency, integrity, and responsible governance.

Integrated Annual Report 2023-24 13

 Principle 2:

Business should provide goods and services in a manner that is sustainable and safe

Essential Indicator:

1 Percentage of R&D and capital expenditure (capex) investments in specific technologies to improve the
environmental and social impacts of products and processes to total R&D and capex investments made by the
entity, respectively.

Segment FY2024 FY2023 Details of improvements in environmental and social impacts

R&D 50.10% 73.45% Social Impacts:
Capex 14.16% 16.71% • Effect of Blasting on Opencast Mine Dump and Development of Relationship
between Blast Induced Vibration and Dump Design.
• Appraisal of Gondwana Sediments (Coal, Clay, Shale, Sandstone) for Trace
Elements & REE concentration in the Singrauli coalfield.
Environment Impact:
• Design of Protective Barrier Pillar against Large Water Head in Underground
Coal Mines
• Development of an indigenous optical fibre based instrument for measuring
in-the-hole Velocity of Detonation [VOD] and analyze the performance of
explosive in field condition.
• Design and deployment of Ventilation Fan Wind Power Recovery System as an
alternate source of Electrical Energy in Underground Coal Mines.
 o improve environment and ecology due to consideration of safety and
T
conservation of resources, following new research projects have been taken up
during 2023-24:

Bi-facial Perovskite Module - Leading to 4-T Perovskite-Si Tandem Structure.

A Pilot Project on Underground Coal Gasification (UCG) to establish technology
in Indian geo-mining conditions (Phase-I).

2. a. Does the entity have procedures in place for sustainable sourcing? (Yes/No)
b. If yes, what percentage of inputs were sourced sustainably?
Yes. The Company has undertaken the adoption of a comprehensive set of Board-approved Environment and Sustainability
Policies, with their implementation being carried out throughout the organisation to execute its ESG strategy. These policies
serve as guiding principles to align CIL's goals with sustainability performance, identify significant sustainability concerns,
and enhance monitoring and mitigation measures throughout the value chain. Moreover, the Company recognises that
coal mining is a highly energy-intensive process that requires substantial fuel and power consumption. The majority of fuel
usage is attributed to heavy earth moving machines (HEMMs), transportation, ventilation, and pumping activities, while
a smaller portion is allocated to DG sets. In order to reduce its carbon footprint within its operational area, CIL is actively
prioritizing energy efficiency measures and actively pursuing various carbon-offsetting initiatives.

3. Describe the processes in place to safely reclaim your products for reusing, recycling and disposing at the end
of life, for (a) Plastics (including packaging) (b) E-waste (c) Hazardous waste and (d) other waste.

(a) Plastics (including As per the company’s operation the plastic waste generation is disposed through authorised
packaging) vendors as per the extant rules.
(b) E-waste The Company acknowledges the critical importance of electronic waste (e-waste) disposal and
has instituted a dedicated e-Waste Policy. This policy underscores the Company’s commitment
to the efficient and environmentally responsible management of e-waste. By implementing this
policy, the Company not only ensures compliance with relevant regulations but also contributes
to the broader goal of environmental sustainability. This initiative reflects the Company’s proactive
approach to environmental stewardship and its commitment to corporate social responsibility.
The Company’s e-Waste Disposal Policy can be accessed at the following link:
https://d3u7ubx0okog7j.cloudfront.net/documents/CIL_Corporate_E-_Waste_Policy_tFQLJHH.pdf

14 Coal India Limited

 (c) Hazardous waste The Company acknowledges the critical importance of efficient waste management in safeguarding
the environment. It ensures that hazardous waste is transported to authorized vendors who dispose
of the waste using methods that comply with all relevant laws and regulations. The Company
also diligently submits the necessary documentation to the State Pollution Control Board (SPCB)
as required by law. By strictly adhering to the Hazardous and Other Wastes (Management
and Transboundary Movement) Rules, 2015, the Company demonstrates its commitment to
responsible waste management practices.
In addition, the Company has formulated guidelines to effectively manage the fly ash produced
in its captive thermal power plants. These guidelines, which can be accessed through the
provided link, underscore the Company’s proactive approach to environmental stewardship
and its commitment to sustainable practices. This approach not only aligns with the Company’s
environmental objectives but also contributes to its broader corporate social responsibility goals.
https://d3u7ubx0okog7j.cloudfront.net/documents/CIL_Fly_ash_guidelines_2019.pdf
(d) other waste. Other waste generation disposed as per the applicable rules

4. Whether Extended Producer Responsibility (EPR) is applicable to the entity’s activities (Yes / No). If yes,
whether the waste collection plan is in line with the Extended Producer Responsibility (EPR) plan submitted to
Pollution Control Boards? If not, provide steps taken to address the same.
Not Applicable

Leadership Indicators-

1. Has the entity conducted Life Cycle Perspective / Assessments (LCA) for any of its products (for manufacturing
industry) or for its services (for service industry)? If yes, provide details in the following format?

Name of % of total Boundary for which the Whether conducted by Results communicated in
NIC Code Product / Turnover Life Cycle Perspective / independent external public domain (Yes/No) If
Service contributed Assessment was conducted agency (Yes/No) yes, provide the web-link.
Not Applicable

2. If there are any significant social or environmental concerns and/or risks arising from production or disposal of
your products / services, as identified in the Life Cycle Perspective / Assessments (LCA) or through any other
means, briefly describe the same along-with action taken to mitigate the same.

Name of Product / Service Description of the risk / concern Action Taken

Not Applicable

3. Percentage of recycled or reused input material to total material (by value) used in production (for manufacturing
industry) or providing services (for service industry).

Recycled or re-used input material to total material

Indicate input material
FY2024 FY2023
NA NA

4. Of the products and packaging reclaimed at end of life of products, amount (in metric tonnes) reused, recycled,
and safely disposed, as per the following format:

FY2024 (MT) FY2023 (MT)

Safely Safely
Re-used Recycled Re-used Recycled
Disposed Disposed
Plastics (including packaging) 0 26.039 0 0 0 0
E-waste 0 86.688 0 2.72 108 0
Hazardous waste 0 3249 637.15 0 1204 0
Other waste (including Over burden) 5124168797 527403 0 4275154344 0 0
Note: The data presented here is based on estimations.
*Previous year as such no mechanism was in place to calculate the waste. We started to quantify this data in metric tonnes from current financial year.

Integrated Annual Report 2023-24 15

5. Reclaimed products and their packaging materials (as percentage of products sold) for each product category.

Reclaimed products and their packaging materials as % of total products

Indicate product category
sold in respective category
NA

Principle 3:

Business should respect and promote the wellbeing of all employees, including those in their value chains

Essential indicators:

1. A. Details of measures for the well-being of employees:

% of employees covered by
Health insurance Accident insurance Maternity benefits Paternity benefits Day Care facilities
Category
Total (A) Number Number Number Number Number
% (B/A) % (C/A) % (D/A) % (E/A) % (F/A)
(B) (C) (D) ( E) (F)

Permanent employees
Male 14566 14566 100% 14566 100% NA NA 14566 100% 14566 100%
Female 1211 1211 100% 1211 100% 1211 100% NA NA 1211 100%
Total 15777 15777 100% 15777 100% 1211 100% 14566 100% 15777 100%
Other than Permanent employees
Male
Female NA
Total
*1. All permanent employees of CIL are availing treatment free of cost in the company's hospital & empanelled hospitals of CIL & its Subsidiaries.
Retired employees are covered under specified schemes where they can avail treatment up to 25 lakhs this is in lieu of health insurance.
2. Company provides additional H 90,000 as Ex-gratia and compensation of H 15 lakhs in case of fatal mine accident to the next of kin of the
deceased employee in addition to the components mentioned in Employee Compensation Act. Further, Compassionate Employment /
Monthly monetary compensation in case of death of an employee.

b. Details of measures for the well-being of workers:

% of workers covered by
Health insurance Accident insurance Maternity benefits Paternity benefits Day Care facilities
Category
Total (A) Number Number Number Number Number
% (B/A) % (C/A) % (D/A) % (E/A) % (F/A)
(B) (C) (D) ( E) (F)

Permanent Workers
Male 194874 194874 100% 194874 100% NA NA NA 194874 100%
Female 18210 18210 100% 18210 100% 18210 100% NA 18210 100%
Total 213084 213084 100% 213084 100% 18210 100% NA 213084 100%
Other than Permanent Workers
Male 108229 108229 100% 108229 100% NA NA NA 108229 100%
Female 2742 2742 100% 2742 100% 2742 100% NA 2742 100%
Total 110971 110971 100% 110971 100% 110971 100% NA 110971 100%
*All permanent workers of CIL are availing treatment free of cost in the company's hospital & empanelled hospitals of CIL & its Subsidiaries .
Retired workers are covered under specified schemes where they can avail treatment upto 8 lakhs. This is in lieu of health insurance. 2. Company
provides additional H 90,000 as Ex-gratia and compensation of H 15 lakhs in case of fatal mine accident to the next of kin of the deceased worker in
addition to the components mentioned in Employee Compensation Act. Further, Compassionate Employment / Monthly monetary compensation
is provided in case of death of an employee.

c. Spending on measures towards well-being of employees and workers (including permanent and other than
permanent) in the following format –

FY24 FY 23
Current Financial Year Previous Financial Year
Cost incurred on well- being measures as a % of total revenue of 1.53% 1.63%
the company

16 Coal India Limited

2. Details of retirement benefits, for Current and Previous Financial Year.

FY2024 FY2023
No. of workers Deducted and No. of workers Deducted and
No. of employees No. of employees
Benefits covered as deposited with covered as deposited with
covered as a % of covered as a % of
a % of total the authority a % of total the authority
total employees total employees
workers (Y/N/N.A.) workers (Y/N/N.A.)

PF 100% 100% Y 100% 100% Y

Gratuity 100% 100% Y 100% 100% Y
ESI NA NA
Others- please specify NA NA

3. Accessibility of workplaces
Are the premises/offices of the Company accessible to differently abled employees and workers, as per the requirements of
the Rights of Persons with Disabilities Act, 2016? If not, whether any steps are being taken by the Company in this regard.

Yes, The Company is committed to encourage a work environment that is both inclusive and supportive. This is achieved
by meticulously designing and maintaining workplaces that give importance to accessibility and accommodation for
individuals with disabilities. This commitment is manifested through the integration of essential facilities, such as ramps
and accessible washrooms, across all company premises. This initiative underscores the organization’s belief in creating
a workspace that is comfortable and accommodating for all, irrespective of their physical abilities.

4. Does the Company have an equal opportunity policy as per the Rights of Persons with Disabilities Act, 2016?
If so, provide a web-link to the policy.
Yes, CIL stands firm in its commitment to fostering a workplace environment that champions diversity and inclusivity.
The Company holds in high regard the unique perspectives, skills, and experiences of every individual, ensuring they
are valued and appropriately rewarded. CIL maintains a strict policy against any form of discrimination or harassment
towards its employees, irrespective of their race, color, national or ethnic origin, age, religion, disability, sex, sexual
orientation, gender identity, and expression. This commitment underscores CIL’s dedication to creating a respectful and
equitable workspace for all.

Moreover, the Company has an equal opportunity policy that can be accessible on company’s website. The weblink for
the policy: https://d3u7ubx0okog7j.cloudfront.net/documents/CIL_Equal_Opportunity_Policy_AN8EiDe.pdf

5. Return to work and Retention rates of permanent employees and workers that took parental leave.

Permanent Employees Permanent Workers

Gender Retention
Return to work rate Retention Rate Return to work rate
Rate
Male 100% 100% 100% 100%
Female 100% 100% 100% 100%
Total 100% 100% 100% 100%
There is no provision of paternal leave for workers.

6. Is there a mechanism available to receive and redress grievances for the following categories of employees
and worker? If yes, give details of the mechanism in brief.

Yes/No (If yes, then give details of the mechanism in brief)

Permanent workers Yes, The company actively acknowledges and addresses all concerns raised by
Other than permanent workers employees, customers, and other stakeholders. This is accomplished through the
Permanent employees utilization of the CPGRAMS portal and the Samadhan cell. Any grievances lodged in
Other than permanent employees the portal are promptly attended to and resolved within a predefined time frame. This
commitment underscores the company’s dedication to maintaining an open line of
communication and ensuring the satisfaction of all parties involved.

Integrated Annual Report 2023-24 17

7. Membership of employees and workers in association(s) or Unions recognised by the listed entity:

FY2024 FY2023
No. of employees / No. of employees /
Total employees/ workers in respective Total employees/ workers in respective
Benefits
workers in respective category, who are part %(B/A) workers in respective category, who are part %(D/C)
category (A) of association(s) or category (C) of association(s) or
Union (B) Union (D)

Total Permanent Employees 15777 15777 100% 16305 16305 100%

- Male 14566 14566 100% 15083 15083 100%
- Female 1211 1211 100% 1222 1222 100%
Total Permanent Workers 213084 213084 100% 222905 222905 100%
- Male 194874 194874 100% 204333 204333 100%
- Female 18210 18210 100% 18572 18572 100%

8. Details of training given to employees and workers:

FY2024 FY2023
On health and On health and
Category On skill upgradation On skill upgradation
Total (A) safety measures Total (D) safety measures
No. (B) % (B/A) No. (C) % (C/A) No. (E) % (E/D) No. (F) % (F/D)

Employees
Male 14566 8062 55.35% 20274 139.19%** 15083 4045 26.82% 12411 82.28%
Female 1211 232 19.16% 1017 83.98% 1222 633 51.8% 1801 147.38%**
Total 15777 8294 52.57% 21291 134.95% 16305 4678 28.69% 13320 81.69%
Workers
Male 194874 22557 11.58% 35780 18.36% 204333 15079 7.38% 42775 20.93%
Female 18210 897 4.93% 2289 12.57% 18572 1443 7.77% 3082 16.59%
Total 213084 23454 11.01% 38069 17.87% 222905 16522 7.41% 45857 20.57%
* Workers implies Permanent workers
** An employee undergoes multiple training program in a FY

9. Details of performance and career development reviews of employees and workers:

FY2024 FY2023
Benefits
Total (A) No. (B) % (B/A) Total (C) No. (D) % (D/C)
Employees
Male 14566 14566 100% 15083 15083 100%
Female 1211 1211 100% 1222 1222 100%
Total 15777 15777 100% 16305 16305 100%
Workers
Male 194874 194874 100% 204333 204333 100%
Female 18210 18210 100% 18572 18572 100%
Total 213084 213084 100% 222905 222905 100%

10. Health and Safety Management System: Head, routinely scrutinize workplace safety policies
and practices, meticulously track and monitor
a. Whether an occupational health and safety
incidents (including near-misses), and implement
management system has been implemented by the
corrective and preventive measures to ensure health
entity? (Yes/ No). If yes, the coverage such system?
and safety standards are upheld.
The Company holds the health and safety of
its employees in the highest regard. It actively Moreover, the Company maintains dedicated Rescue
advocates for strict adherence to safety protocols teams at strategic locations, available 24/7 to respond
and encourages employees to report any potential to emergencies swiftly. These teams meet regularly to
hazards promptly. The ultimate objective is to evaluate safety conditions and address any emerging
cultivate a productive work environment while concerns. The company has instituted mechanisms
minimizing the risk of accidents, injuries, and to identify health and safety incidents, take necessary
health-related issues. actions, and provide awareness training.

To realize this goal, the company has formulated a Through these concerted efforts, the company
comprehensive safety policy and established internal remains unwavering in its commitment to
safety organizations across all its subsidiaries. These maintaining a safe work environment and continually
organizations, under the leadership of the Safety enhancing health and safety practices.

18 Coal India Limited

 b. What are the processes used to identify work- The Safety Committee conducts regular meetings to
related hazards and assess risks on a routine and evaluate the safety status and working conditions.
non-routine basis by the entity? Furthermore, the company has established
The company has instituted a well-articulated systematic mechanisms to identify health and
safety policy. The Safety Head conducts routine safety incidents, execute necessary corrective and
evaluations of workplace safety protocols and preventive measures, and deliver comprehensive
practices. Every operational unit is tasked with the health and safety awareness training.
responsibility of overseeing both major and minor
These initiatives underscore the company’s
incidents, including near-misses, and implementing
commitment to fostering a safe and healthy work
corrective and preventive measures pertaining to
environment for all its employees.
health and safety.
d. Do the employees/ workers of the entity have
To maintain employees’ safety awareness and their
access to non-occupational medical and healthcare
capacity to handle emergencies, the company
services? (Yes/ No)
conducts initial and recurring training and drills on
fire prevention and management within operational Coal India Limited, along with its subsidiaries,
areas. The company also sustains well-organized is committed to the health and well-being of its
Rescue Teams at strategic locations across various employees and their families. This commitment is
subsidiaries, offering round-the-clock emergency demonstrated through the provision of medical
response services. facilities across various establishments. These
facilities offer both outpatient and inpatient
Through these measures, the company strives treatments and are not limited to employees
to create a safe and secure work environment, alone; they are also accessible to workers engaged
demonstrating its unwavering commitment to by contractors.
employee health and safety.
Furthermore, the company places a significant
c. Whether you have processes for workers to report emphasis on Occupational Health, recognizing its
work related hazards and to remove themselves importance in maintaining a healthy workforce. As
from such risks. (Y/N) part of this focus, the company conducts awareness
Yes, The Company has instituted Safety programs on HIV/AIDS, underscoring its dedication
Committees within each mining facility, comprising to the well-being of its employees and their families.
representatives from both the management and the This comprehensive approach to health care reflects
workforce. These committees are instrumental in the company’s commitment to fostering a healthy
reducing the risk of workplace injuries and illnesses. and safe work environment.

11. Details of safety related incidents, in the following format:

Safety Incident /Number* Category FY2024 FY2023

Lost Time Injury Frequency Rate (LTIFR) (per one million- Employees 0.23 0.27
person hours worked) Workers 0.24 0.2
Total recordable work-related injuries Employees 45 67
Workers 7 10
No. of fatalities Employees 14 11
Workers 14 10
High consequence work-related injury or ill-health Employees 32 52
(excluding fatalities) Workers 13 8
*Contractual workers are taken as workers; Recordable work-related injuries are taken as minor & reportable injuries; High consequence work-related
injuries are taken as serious injuries.

12. Describe the measures taken by the entity to Regular awareness sessions are conducted for all
ensure a safe and healthy workplace. employees, including safety committee members and
contractual workers, to reinforce safety protocols.
The company places paramount importance on safety,
acknowledging the intrinsic value of every life. It is Safety audits of the mines are conducted thoroughly
committed to creating a secure working environment by multidisciplinary Inter Area Safety Audit teams. In
through proactive measures. Each incident is meticulously addition, a reassessment of audits conducted by auditors
investigated to identify safety violations and disseminate is carried out through Check Audits for 10% of the mines
the lessons learned. The company consistently implements by an Inter Subsidiary team. The company reviews and
numerous initiatives at all levels, with the objective of complies with control measures in SMPs and PHMPs to
actualising the concept of ‘Zero Harm Potential’ (ZHP). ensure effective safety management.

Integrated Annual Report 2023-24 19

 Standard Operating Procedures (SOPs) in all mining Regular coordination meetings with Inspecting and
operations are diligently adhered to, promoting Safety Officers (ISOs) are held to assess the safety status
standardised and safe practices. The company also of mines and ensure effective safety management. The
conducts scientific studies on OB dumps, benches, and company has also introduced mist-type fixed and truck-
SCAMP in underground mines to gain valuable insights mounted water cannons in open-cast mines to control
and enhance safety measures. dust and effectively address fire hazards.

Before initiating operations, toolbox safety talks and In addition, the Company has developed comprehensive
pre-shift safety briefings are conducted to effectively procedures for immediate notification, safe withdrawal of
assess safety hazards. The company has introduced individuals from danger, rescue operations, provision of first
Personal Safety Counselling and an Employee Assistance aid and medical treatment, and training on critical operations
Programme to raise safety awareness and sensitise and mine emergencies. Regular mock rehearsals are
employees to potential risks. Special safety drives are conducted to evaluate the effectiveness of the Emergency
organised to improve safety practices and enhance safety Response and Evacuation Plan. Emergency escape routes
awareness among employees. are demarcated in underground mines, and a flow chart is
prepared for efficient communication during crises.

13. Number of Complaints on the following made by employees and workers:

FY2024 FY2023
Pending Filed Pending
Filed during
resolution at the Remarks during the resolution at the Remarks
the year
end of the year year end of the year
Working Conditions 3072 0 All grievances 3245 0 All grievances
Health & Safety are resolved. are resolved.
Note: *All grievances are redressed through CPGRAMS, and there is no such classification of the subject matter.

14. Assessments for the year:

% of plants and offices that were assessed

(by entity or statutory authorities or third parties)
Health and safety practices
100%
Working Conditions
Note: Safety Audit completed in 293 mines of CIL by Multi-disciplinary Inter-Area Teams. During the said audit safety status of mines were assessed as
per designed format.

15. Provide details of any corrective action taken or underway to address safety-related incidents (if any) and on
significant risks / concerns arising from assessments of health & safety practices and working conditions.

Yes, recommendations suggested based on Mine Safety Audit conducted during FY – 23-24 are being complied by the
respective Mine.

Leadership Indicators

1. Does the entity extend any life insurance or any compensatory package in the event of death of (A) Employees
(Y/N) (B) Workers (Y/N).
Employees - Yes

Workers - Yes

The Company offers compassionate employment and provides monthly monetary compensation in the unfortunate event of
an employee's death. Additionally, a compensation of 15 lakhs is granted to the next of kin of the deceased employee in case
of a fatal mine accident. This compensation is also disbursed in accordance with the Employee's Compensation Act, 1923.

2. Provide the measures undertaken by the entity to ensure payment of statutory dues by the value chain partners.
As a responsible employer, all the Acts and provisions of the land, are followed to ensure the same.

20 Coal India Limited

3. Provide the number of employees/workers having suffered grave consequences due to work-related injury/
ill-health/fatalities (as reported in Q11 of Essential Indicators above), who are rehabilitated and placed in
suitable employment or whose family members have been placed in suitable employment:

No. of employees/workers that are rehabilitated

Total No. of affected
and placed in suitable employment or whose family
employees/workers
members have been placed in suitable employment
FY2024 FY2023 FY2024 FY2023
Employees 14 11 14 11
Workers 14 10 0 10

4. Does the entity provide transition assistance programs to facilitate continued employability and the
management of career endings resulting from retirement or termination of employment? (Yes/ No) –
Yes, The Company is committed to the welfare of its employees and offers a variety of benefit schemes. One such scheme is the
Coal Mines Pension Scheme (CMPS), which provides coverage to all employees. Upon reaching the stage of superannuation,
employees are entitled to a monthly pension that amounts to up to 25% of their total earnings.

In addition, the company has instituted the Defined Contribution Superannuation Pension Scheme (DCSPS) for its executives,
including those at the Board level and below. This scheme, which aligns with the guidelines set by the Department of Public
Enterprises (DPE), is designed to provide post-retirement superannuation benefits. These benefits are delivered in the form
of an annuity, facilitated through a designated Annuity Service Provider. This approach underscores the company’s dedication
to ensuring the financial security of its employees post-retirement.

5. Details on assessment of value chain partners:

% of value chain partners (by value of business

done with such partners) that were assessed
Health and safety practices
100%
Working Conditions
Note: Contractor’s HOE patches maintain Safety practices as per requirement of applicable statutes and provisions made under contract.

6. Provide details of any corrective actions taken or underway to address significant risks / concerns arising from
assessments of health and safety practices and working conditions of value chain partners.
The company is committed to the “Zero Harm Potential (ZHP)” vision, implementing a comprehensive range of initiatives
across all levels. On-site, the company has put into action numerous safety measures. These include the formulation of a code
of practice for HEMM Operators and Maintenance Crew, the utilization of eco-friendly surface miners for risk-minimized,
blast-free mining, and the installation of an Automatic Fire Detection & Suppression System (AFDSS).

Moreover, the Company has deployed indigenous solar-powered devices for real-time dump monitoring and slope stability
radars. These tools provide early warnings for any slope movement in mines and OB dumps. A GPS-based Operator
Independent Truck Dispatch System (OITDS) has also been implemented in large OCPs to monitor the movement of HEMMs
within open-cast mines.

Beyond these key initiatives, the company undertakes various measures to prevent accidents, work-related illnesses,
and occupational diseases. Its safety program includes accident investigation, emergency response, ergonomics, hazard
identification and risk assessment, wellness initiatives, and regular workplace inspections. Throughout the reporting period,
both external and internal safety audits were conducted at operational locations to ensure compliance. The company has
allocated ample funds to prioritize safety, ensuring that it is never compromised due to resource constraints.

Integrated Annual Report 2023-24 21

 Principle 4:

Business should respect the interests of and be responsive to all its stakeholders

Essential indicators

1. Describe the processes for identifying key stakeholder groups of the Company.
CIL embraces a forward-thinking approach to stakeholder engagement, recognizing their perspectives as crucial for
maintaining a competitive edge in the global market. By adhering to principles of inclusiveness, materiality, and responsiveness,
CIL actively involves a diverse range of stakeholders—employees, customers, shareholders, suppliers, local communities, and
regulatory bodies—in decision-making processes. This collaborative effort aims to achieve mutually beneficial outcomes.

2. List stakeholder groups identified as key for the Company and the frequency of engagement with each
stakeholder group.

Whether Channels of communication Frequency of Purpose and scope of

identified as (Emails, SMS, Newspapers, engagement engagement including
Stakeholder Group vulnerable & Pamphlets, Advertisements, (Annually, Half yearly, key topics and concerns
marginalised Community Meetings, Notice quarterly /others- raised during such
group (Yes/No) Board, Website, Others) please specify) engagement
Shareholders No Earning calls, Meetings, Investor, Continuous process Regulatory compliances
Conferences, AGM, Website,
Emails, SMS, Newspapers,
Customers No Regional Coal Consumers Continuous process Customer satisfaction
Council meetings with and timely redressal of
customers, Meeting between
grievances
customers and the marketing
team, Online filing and redressal
of complaints

Land Losers No Public hearing as a part of As and when required Rehabilitation and
statutory compliance resettlement (R&R)/
Environmental clearance,
Forest land clearance

Employees No Corporate-level industrial Continuous Process Job satisfaction , wages

relation meetings with union and welfare ,Learning and
leaders, Trainings and seminars, development ,Health and
Safety Fortnight, Vigilance wellness
Awareness Week
Suppliers and No Interactive Meetings and As and when required Notice inviting tenders
Contractors Sessions during tenders, Vendor
meetings
Knowledge partners No Trainings Continuous Process Research and
and R&D associates development of new
technology
Government/ Statutory No Performance report, Board Annually and Regulatory compliance
and Regulatory Bodies meetings Compliance Report, Quarterly
Inspection
Media No Press releases and interviews As and when required Achievement of
Company, performance,
progress
Local Villagers / No Sustainable development Continuous Process Livelihood options and
Community initiatives, CSR activities job opportunities
NGOs No Direct engagement, public As and when required Impact of mining activities
forums like panel discussions etc on local community CSR
activities

22 Coal India Limited

 Leadership Indicators

1. Provide the processes for consultation between 2. Whether stakeholder consultation is used to support
stakeholders and the Board on economic, the identification and management of environmental,
environmental, and social topics or if consultation and social topics (Yes / No). If so, provide details
is delegated, how is feedback from such of instances as to how the inputs received from
consultations provided to the Board. stakeholders on these topics were incorporated into
The Company, through continuous interaction with its
policies and activities of the entity.
stakeholders, gains a comprehensive understanding of Yes. Stakeholder consultation is used to support the
their needs and perspectives. This is facilitated by the identification and management of environmental and social
application of principles such as inclusiveness, materiality, topics. The Company actively engages with stakeholders
and responsiveness, which aid in the identification and to understand their needs, concerns, and expectations.
categorisation of stakeholders into four distinct groups. This input from stakeholders is then integrated into the
Company's business decisions and strategies. Through
The Company makes concerted efforts to comprehend regular interactions with stakeholders, the Company
the key expectations and concerns of each stakeholder strives to understand their concerns and expectations
group. Regular engagement with stakeholders is related to environmental and social topics. These inputs
maintained through various channels, including surveys, are considered during the materiality assessment
focus groups, meetings, workshops, and other forms process, which helps identify sustainability challenges
of communication. and opportunities relevant to both the business and
stakeholders. During the reporting period, the Company
A materiality assessment exercise is also conducted to
conducted a comprehensive materiality assessment based
identify sustainability challenges and opportunities that
on industry guidelines and inputs from internal stakeholders
are relevant to both the business and its stakeholders.
across various departments. The inputs received from
This assessment support in prioritising material topics.
stakeholders, including legal, procurement, sustainability,
Internal stakeholders from various departments within the marketing, corporate governance, and Human Resource
Company, including legal, procurement, sustainability, departments, were collated and prioritised based on the
marketing, corporate governance, and human resources, criticality of the identified topics. The sustainability team
contribute their insights on the identified material topics. and senior management then reviews and finalises the
These insights are utilised to categorise the material material topics. This demonstrates how stakeholder inputs
topics into major, significant, and moderate based on are incorporated into the Company's policies, activities,
their criticality. and reporting, ensuring that their perspectives are
considered in decision-making processes.
The sustainability team and senior management review
and finalise the material topics, taking into account 3. Provide details of instances of engagement with,
their relevance and importance to stakeholders and the and actions taken to, address the concerns of
success of the organisation. vulnerable/ marginalized stakeholder groups.
The Company is committed to identifying and supporting
Finally, the Company presents the Board with feedback
vulnerable and marginalized groups, with the aim of
from stakeholder consultations. This feedback
effecting significant social, ethical, and environmental
encompasses the identified material topics, stakeholders’
transformations. In the regions where its facilities and
concerns and expectations, and the organisation’s
business operations are located, the Company actively
vision, strategy, action plans, goals, and performance for
contributes to the upliftment of these vulnerable and
each material topic
marginalized communities.

Annually, the Company undertakes comprehensive

evaluations to ascertain the specific needs of these
communities. This proactive approach allows the Company
to tailor its support initiatives to effectively meet the unique
requirements of each community. This commitment to
social responsibility underscores the Company’s dedication
to promoting positive change and inclusive growth.

Integrated Annual Report 2023-24 23

 Principle 5:

Business should respect and promote human rights

Essential Indicators

1. Employees and workers who have been provided training on human rights issues and policy(ies) of the entity,
in the following format:

FY2024 FY2023
No. of No. of
Benefits employees employees
Total (A) % (B/A) Total (C) % (D/C)
/workers /workers
covered (B) covered (D)
Employees (Executives)
Permanent 15777 3011 19.08 16305 784 4.81%
Other than Permanent Other than Permanent worker is referred as contractor workers.
Total Employees 15777 3011 19.08 16305 784 4.81%
Workers
Permanent 213084 709 0.33 222905 924 0.41
Other than Permanent 110971 2169 1.95 102719 0 0
Total Workers 324055 2807 0.89 325624 924 0.28
* CIL does not directly employ contract labourers

2. Details of minimum wages paid to employees and workers, in the following format:

FY2024 FY2023
Equal to Minimum More than Minimum Equal to Minimum More than Minimum
Category
Total (A) Wage Wage Total (D) Wage Wage
No. (B) % (B/A) No. (C) % (C/A) No. (E) % (E/D) No. (F) % (F/D)
Employees
Permanent 15777 - - 15777 100 16,305 - - 16,305 100
Male 14566 - - 14566 100 15,083 - - 15,083 100
Female 1211 - - 1211 100 1,222 - - 1,222 100
Other than
Permanent
Not Applicable
Male
Female
Workers
Permanent 213084 - - 213084 100 222905 - - 222905 100
Male 194874 - - 194874 100 204333 - - 204333 100
Female 18210 - - 18210 100 18572 - - 18572 100
Other than 110971 - - 110971 100 102719 42688 42 60031 58
Permanent
Male 108229 - - 108229 100 100175 41000 41 59175 59
Female 2742 - - 2742 100 2544 1688 66 856 34

3. Details of remuneration/salary/wages, in the following format:

a. The details are provided below:
Male Female
Median remuneration/ Median remuneration/
Gender
Number salary/wages of Number salary/wages of
respective category respective category
Board of Directors (BoD) 39 77,57,509.12 1 66,87,881.68
Key Managerial Personnel (KMP) 47 63,75,478.01 2 44,50,780.04
Employees other than BoD and KMP 14,625 22,66,602.02 1,206 21,95,014.86
Workers 1,95,404 16,46,600.55 18,518 14,14,096.82
Note:
i) The data is for CIL Consolidated
ii) Annual gross salary have been taken in calculation of Median remuneration
iii) Non-executive employees have been taken under workers category

24 Coal India Limited

 b. Gross wages paid to females as % of total wages paid by the entity, in the following format:

FY24 FY23
Safety Incident /Number
Current Financial Year Previous Financial Year
Gross wages paid to females as % of total wages 12.47% 13.36%

4. Do you have a focal point (Individual/ Committee) responsible for addressing human rights impacts or issues
caused or contributed to by the business? (Yes/No)
Yes, The Company takes steps to make sure that committees like the Steering Committee, JCC, and Welfare Committee work
well within its subsidiaries. These committees aim to handle various matters, including those linked to human rights.

These committees act as two-way forums. They include representatives from both the management side and the trade unions.
These trade unions are connected to the Central Trade Unions that work in the coal industry.

This setup helps to promote open talks and teamwork. It helps to solve problems in a proactive way within the company. It
also shows the company’s commitment to respect human rights and keep good industrial relations.

5. Describe the internal mechanisms in place to redress grievances related to human rights issues.
The Company is fully committed to respecting human rights in all its operations. It takes a responsible approach to interacting
with stakeholders. To ensure compliance with labor laws, the company enters into detailed agreements with all its service
providers, including suppliers, contractors, and vendors.

These agreements include specific terms and conditions that require adherence to various labor regulations for their
respective employees and workers. In addition, the company addresses all employee grievances through CPGRAMS / PG
Portal, an online platform for resolving complaints.

By taking these steps, the company actively encourages ethical labor practices. It also highlights its commitment to protecting
and respecting human rights throughout its supply chain.

6. Number of Complaints on the following made by employees and workers:

The details are provided below:

FY2024 FY2023
Pending Pending
Filed Filed
resolution resolution
during Remarks during Remarks
at the end at the end
the year the year
of the year of the year
Sexual 0 0 0 1 0 Penalty has been imposed
Harassment on the guilty
Discrimination 418 6 The Company ensures that all 3180 0 The Company ensures that all
at workplace grievances received through grievances received through
Child Labour CPGRAMS are addressed CPGRAMS are addressed
Forced Labour/ actively, with no segregation actively, with no segregation
Involuntary based on the subject of the based on the subject of the
Labour grievance. This approach grievance. This approach
Wages ensures swift redressal of ensures swift redressal of
Other Human all concerns, maintaining a all concerns, maintaining a
rights related fair and efficient grievance fair and efficient grievance
issues handling process. handling process.

7. Complaints filed under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal)
Act, 2013, in the following format:

FY24 FY23
Current Financial Year Previous Financial Year
Total Complaints reported under Sexual Harassment on of Women at 0 1
Workplace (Prevention, Prohibition and Redressal) Act, 2013 (POSH)
Complaints on POSH as a % of female employees / workers 0 -*
Complaints on POSH upheld 0 0
*All the complaints are as per CPGRAM. There is no division of complaints as male and female, hence this percentage is not mentioned.

Integrated Annual Report 2023-24 25

8. Mechanisms to prevent adverse consequences to the complainant in discrimination and harassment cases.
The Company has put in place a variety of policies and mechanisms, including a Code of Conduct and a Whistle-blower Policy,
to ensure that its actions and decisions uphold its ethical standards. Furthermore, the company has adopted the Centralized
Public Grievance Redressal and Monitoring System (CPGRAMS), a web-based platform managed by the Department of
Administrative Reforms & Public Grievances, Government of India. This system facilitates the resolution of public grievances
by capturing and addressing complaints from employees, customers, and other stakeholders via the CPGRAMS portal.

CIL strictly maintains the confidentiality of the complainant’s identity and handles all harassment cases with the utmost
privacy. If an individual is found guilty, the company takes stringent measures to address the issue. In addition, the company
has set up an Audit Committee, which periodically reviews the functioning of the Whistle-blower mechanism.

9. Do human rights requirements form part of your business agreements and contracts? (Yes/No)
Yes

10. Assessment for the year:

% of the Company’s plants and offices that were assessed

(by the Company or statutory authorities or third parties)
Child Labour
Forced Labour/Involuntary Labour
Sexual Harassment As a responsible employer, following all the Acts and provisions of the
Discrimination at workplace land, it is ensured that no such actions are made which violates the Act.
Wages
Other- please specify

11. Provide details of any corrective actions taken or underway to address significant risks / concerns arising from
the assessments at Question 10 above.
NA

Leadership Indicators

1. Details of a business process being modified / introduced as a result of addressing human rights grievances/
complaints.
The Company has not modified any process.

2. Details of the scope and coverage of any Human rights due diligence conducted.
The Company has not conduced any human rights due-diligence.

3. Is the premise/office of the entity accessible to differently abled visitors, as per the requirements of the Rights
of Persons with Disabilities Act, 2016?
The Company is committed to promote an inclusive environment in all its offices. It prioritizes the creation and maintenance
of workplaces that are accessible to all, including those with disabilities. Key features such as ramps are installed to facilitate
easy mobility. The company continually strives to make necessary accommodations, ensuring a disability-friendly workspace.

4. Details on assessment of value chain partners:

% of the Company’s plants and offices that were assessed

(by the Company or statutory authorities or third parties)
Sexual Harassment
Discrimination at workplace
As all the value chain partners of entity have to comply with
Child Labour
all the provisions of the law of the land, it is ensured that
Forced Labour/Involuntary Labour
such violations do not take place.
Wages
Others – please specify

5. Provide details of any corrective actions taken or underway to address significant risks / concerns arising from
the assessments at Question 4 above.
No

26 Coal India Limited

 Principle 6:

Business should respect and make efforts to protect and restore the environment.

Essential Indicators

1. Details of total energy consumption (in Joules or multiples) and energy intensity, in the following format:

FY24 FY23
Parameter
(Current Financial Year) (Previous Financial Year)
From renewable sources
Total electricity consumption (A) 72,789.102 24,610.7412
Total fuel consumption (B) - -
Energy consumption sources (C) - -
Total energy consumed from renewable sources (A+B+C) 72,789.102 24,610.7412
From non-renewable sources
Total electricity consumption (D) 1,53,85,001.13 1,65,84,490.8
Total fuel consumption (E) 18,16,415.201 16,60,966.088
Energy consumption sources (F) - -
Total energy consumed from non-renewable sources (D+E+F) 1,72,01,416.33 1,82,45,456.89
Total energy consumed (A+B+C+D+E+F) 1,72,74,205.44 1,82,70,067.63
Energy intensity per rupee of turnover (Total energy consumed / 121.37 132.15
Revenue from operations)
Energy intensity per rupee of turnover adjusted for Purchasing 2,777.24 3,023.87
Power Parity (PPP) (Total energy consumed / Revenue from
operations adjusted for PPP)
Energy intensity in terms of physical Output (GJ/Million tonnes) 22,328.48 25,981.32
Energy intensity (optional) – the relevant metric may be selected by - -
the entity
Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.

No

2. Does the entity have any sites / facilities identified as designated consumers (DCs) under the Performance, Achieve
and Trade (PAT) Scheme of the Government of India? (Y/N) If yes, disclose whether targets set under the PAT scheme
have been achieved. In case targets have not been achieved, provide the remedial action taken, if any.
Not applicable. The Company doesn’t fall under PAT scheme

3. Provide details of the following disclosures related to water, in the following format:

FY24 FY23
Parameter
(Current Financial Year) (Previous Financial Year)
Water withdrawal by source (in kilolitres)
(i) Surface water 92.85686 318.45
(ii) Groundwater 5,700.36 Nil
(iii) Third party water 21.5 Nil
(iv) Seawater / desalinated water Nil Nil
(v) Others 38.7257 6,102.16
Total volume of water withdrawal (in kilolitres) (i + ii + iii + iv + v) 5,853.443 6,420.61
Total volume of water consumption (in kilolitres) 5,853.443 5,841.37
Water intensity per rupee of turnover (Total water consumption / 0.041 0.042
Revenue from operations)
Water intensity per rupee of turnover adjusted for Purchasing Power 0.9411 0.9668
Parity (PPP) (Total water consumption / Revenue from operations
adjusted for PPP)
Water intensity in terms of physical output 7.57 8.32
Water intensity (optional) –the relevant metric may be selected by the entity - -
The data presented here is based on estimations.
Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.
Y (IIT (BHU), IIT (ISM), Dhanbad)

Integrated Annual Report 2023-24 27

4. Provide the following details related to water discharged:

FY24 FY23
Parameter
(Current Financial Year) (Previous Financial Year)
Water discharge by destination and level of treatment (in
kilolitres)
(i) To Surface water
- No treatment - -
- With treatment – please specify level of treatment 428.966 -
(ii) To Groundwater
- No treatment - -
- With treatment – please specify level of treatment - -
(iii) To Seawater
- No treatment - -
- With treatment – please specify level of treatment - -
(iv) Sent to third-parties
- No treatment - -
- With treatment – please specify level of treatment 2,591.42 3,715.60
(v) Others
- No treatment - -
- With treatment – please specify level of treatment - 3,283.06
Total water discharged (in kilolitres) 3,020.386 6,998.66

The data presented here is based on estimations.

Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.
Y (IIT (BHU), IIT (ISM), Dhanbad)

5. Has the Company implemented a mechanism for Zero Liquid Discharge? If yes, provide details of its coverage
and implementation.
The company holds water in high regard, recognizing it as a precious resource. It is steadfast in its commitment to a zero
liquid discharge policy. To realize this objective, the company has already put into action a multitude of initiatives. These
are designed to optimize water usage and curtail the generation of wastewater, achieved through an array of recycling
and reuse schemes.
In line with these efforts, the company has charted out plans to construct a sewage treatment plant (STP). In addition, the
company has already put in place an Effluent Treatment Plant (ETP) and a Rainwater Harvesting system. These measures
are aimed at bolstering the company’s practices in water management.

6. Please provide details of air emissions (other than GHG emissions) by the Company, in the following format:

Parameter Unit FY2024 FY2023

NOx Microgram/m 3
22 21.8
SOx Microgram/m3 19 21.5
Particulate matter (PM) (PM 10) Microgram/m3 148 125.8
Persistent organic pollutants (POP) Mg/Nm3 Not Applicable Not Applicable
Volatile organic compounds (VOC) Mg/Nm3 Not Applicable Not Applicable
Hazardous air pollutants (HAP) Mg/Nm3 Not Applicable Not Applicable
Others – please specify Mercury, Cadmium, Chromium etc. Mg/Nm3 Not Applicable Not Applicable
The data presented here is based on estimations.
Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.
No

7. Provide details of greenhouse gas emissions (Scope1 and Scope 2 emissions) & its intensity, in the following format:
The details are provided below:

FY24 (Current FY23 (Previous

Parameter Unit
Financial Year) Financial Year)
Total Scope 1 emissions (Break-up of the GHG into CO2, Metric tonnes of 2,64,24,706 2,40,06,330
CH4, N2O, HFCs, PFCs, SF6, NF3, if available) CO2 equivalent
Total Scope 2 emissions (Break-up of the GHG into CO2, Metric tonnes of 82,41,497 74,95,920
CH4, N2O, HFCs, PFCs, SF6, NF3, if available) CO2 equivalent

28 Coal India Limited

 FY24 (Current FY23 (Previous
Parameter Unit
Financial Year) Financial Year)
Total Scope 1 and Scope 2 emission intensity per rupee Metric tonnes of 243.51 227.86
of turnover (Total Scope 1 and Scope 2 GHG emissions / CO2 equivalent/
Revenue from operations) Rupees in crore
Total Scope 1 and Scope 2 emission intensity per rupee Metric tonnes of 5,573.42 5,213.92
of turnover adjusted for Purchasing Power Parity (PPP) CO2 equivalent/
(Total Scope 1 and Scope 2 GHG emissions / Revenue from Rupees in crore
operations adjusted for PPP)
Total Scope 1 and Scope 2 emission intensity in terms Metric tonnes of 44,809.21 44,798.42
of physical output CO2 equivalent/
Million tonnes
Total Scope 1 and Scope 2 emission intensity (optional) - -
– the relevant metric may be selected by the entity

The data presented here is based on estimations.

Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.
No

8. Does the Company have any project related to reducing Green House Gas emission? If yes, then provide details.
Solar Projects: The Company is executing a variety of projects, including Solar Projects. They have installed Ground & Roof
Mounted Solar Power Plants in different command areas, with an additional ground solar capacity of 70.00 MWp and roof top
solar capacity of 1.629 MWp added during 2023-24. The total solar energy generated during 2023-24 was 202.19 Lakh units.

Energy Efficiency Measures: The Company has implemented several energy efficiency measures in 2023-24, such as the use
of LED lights, energy efficient ACs, super fans, e-vehicles, energy efficient water heaters, energy efficient motors, and auto
timers in street lights. These measures have resulted in huge savings in electricity consumption.

Clean Coal Technology: The Company is implementing clean coal technologies like surface coal gasification and coal bed
methane, which can significantly reduce greenhouse gas emissions.

Plantation: CIL planted 44.40 Lakh saplings covering an area about 2167.61 Ha within and outside mine leasehold area in
FY 2023-24, CIL also carried out grassing over 248.65 Ha during this period. This will create carbon sink of 1.09 Millon MT
CO2-e per year.

First Mile connectivity (FMC) projects: This is a mechanized coal transportation and loading system. 35 FMC projects with a
capacity of 351 MT are operational & 57 FMCs are under construction/ proposed taking the total capacity to 988 Million MT.
These FMC projects will help reducing CO2-e emission reduction by 1.186 Million MT per year.

9. Provide details related to waste management by the Company, in the following format:
The required details are provided below:

FY24 (Current FY23 (Previous

Parameter
Financial Year) Financial Year)
Total Waste generated (in metric tonnes)
Plastic waste (A) 26.039 -
E-waste (B) 86.688 3.956
Bio-medical waste (C) 81.067 8.918
Construction and demolition waste (D) Nil Nil
Battery waste (E) 691.588 2.093
Radioactive waste (F) NA NA
Other Hazardous waste. Please specify, if any. (G) 4,112.78 1,036
Other Non-hazardous waste generated (H). Please specify, if any. (Break-up 5,12,47,04,929 4,27,51,54,344
by composition i.e. by materials relevant to the sector)
Total (A+B + C + D + E + F + G + H) 5,12,47,09,927 4,27,51,55,394.97
Waste intensity per rupee of turnover 26,428.686 -
(Total waste generated / Revenue from operations)

Integrated Annual Report 2023-24 29

 FY24 (Current FY23 (Previous
Parameter
Financial Year) Financial Year)
Waste intensity per rupee of turnover adjusted for Purchasing Power 604,688.3437 -
Parity (PPP) (Total waste generated / Revenue from operations adjusted
for PPP)
Waste intensity in terms of physical output 66,24,153.259 -
Waste intensity (optional) – the relevant metric may be selected by the - -
entity
For each category of waste generated, total waste recovered through recycling, re-using or other recovery
operations (in metric tonnes)
Category of waste
(i) Recycled 5,27,403 18*
(ii) Re-used 5,12,41,68,797 4,27,51,54,344
(iii) Other recovery operations 3,951.45 190.12
Total 5,12,46,96,200 4,27,51,54,552
For each category of waste generated, total waste disposed by nature of disposal method (in metric tonnes)
Category of waste
(i) Incineration 131.602 *Common biomedical
waste treatment facility
(ii) Landfilling 461.025 Common waste
treatment facility
(iii) Other disposal operations 44.525 Used Oil are auctioned
to authorised resellers
Scraps are auctioned
through tenders. Lead
acid Batteries are taken
back by the manufacturer
after its expiry
Total 637.152
The data presented here is based on estimations.
**Excluded OB waste

Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the external agency.

No

10. Briefly describe the waste management practices adopted in your establishment. Describe the strategy
adopted by your Company to reduce usage of hazardous and toxic chemicals in your products and processes
and the practices adopted to manage such wastes.
The company, recognizing the importance of waste management for sustainability, is dedicated to innovatively reducing
and reusing waste. Overburden, a significant by-product of operations, is ingeniously transformed into a valuable resource
by extracting sand. Mine water, typically considered waste, is repurposed for industrial and domestic use, benefiting
both the company and surrounding communities. This approach not only enhances the company’s operations but also
contributes to community welfare by providing water for drinking and irrigation. The complete e-Waste Disposal Policy
can be accessed through the following link: https://d3u7ubx0okog7j.cloudfront.net/documents/CIL_Corporate_E-_Waste_
Policy_tFQLJHH.pdf

Throughout the reporting period, all hazardous and non- hazardous waste has been appropriately disposed of through
authorized vendors, adhering to the regulations outlined in the Hazardous and Other Wastes (Management and Transboundary
Movement) Rules, 2016.

11. If the entity has operations/offices in/around ecologically sensitive areas (such as national parks, wildlife
sanctuaries, biosphere reserves, wetlands, biodiversity hotspots, forests, coastal regulation zones etc.) where
environmental approvals / clearances are required, please specify details in the following format:

Whether the conditions of environmental approval /

S. No. Location of operations/offices Type of operations clearance are being complied with? (Y/N) If no, the
reasons thereof and corrective action taken, if any.
1 Padmapur OC Mining Operations Y
2 Durgapur OC Mining Operations Y

30 Coal India Limited

12. Details of environmental impact assessments of projects undertaken by the entity based on applicable laws, in
the current financial year:

Whether
Results
conducted by
Name and EIA communicated
independent
brief details Notification Date in public Relevant Web link
external
of project No. domain
agency (Yes
(Yes / No)
/ No)

Sasti OC EIA 13.09.2023 Yes Yes https://parivesh.nic.in/neupgrade/#/proposalsummary/

Notification proposaldocument?proposal=6458825&proposal_
-2006 no=IA%2FMH%2FCMIN%2F435209%2F2023&proposal_
id=6458821
Tawa-III UG EIA 11.09.2023 Yes Yes https://environmentclearance.nic.in/onlinesearchnewrk.
Notification aspx?autoid=41657&proposal_no=IA/MP/
-2006 CMIN/84545/2018&typep=EC
Kotre EIA 18.09.2023 Yes Yes https://environmentclearance.nic.in/onlinesearchnewrk.
Basantpur Notification aspx?autoid=41290&proposal_no=IA/JH/
Pachmo OC -2006 CMIN/91000/2019&typep=EC
Sirka OC EIA 14.07.2023 Yes Yes https://parivesh.nic.in/newupgrade/#/proposal-summary/
Notification proposal-document?proposal=4194120&propos
-2006 al_no=SIA%2FJH%2FCMIN%2F423471%2F2023&proposal_
id=4194117
Jarangdih EIA 30.11.2023 Yes Yes https://parivesh.nic.in/newupgrade/#/proposal-summary/
OC Notification proposal-document?proposal=2109184&propos
-2006 al_no=SIA%2FJH%2FCMIN%2F411426%2F2022&proposal_
id=2109180
Kedla OC EIA 22.12.2023 Yes Yes https://environmentclearance.nic.in/
Notification TrackState_proposal.aspx?type=EC&status=EC_
-2006 new&statename=Jharkhand&pno=SIA/JH/
CMIN/448502/2023&pid=226666
Amrapali OC EIA 05.02.2024 Yes Yes https://parivesh.nic.in/newupgrade/#/proposal-summary/
Notification proposal-document?proposal=28155670&propos
-2006 al_no=IA%2FJH%2FCMIN%2F453880%2F2023&proposal_
id=28155667
Cluster 12 EIA 31.07.2023 Yes Yes https://environmentclearance.nic.in/writereaddata/Online/
(Sonepur Notification EDS/12_May_2023_21102024719182755ADSreplyCl12.pdf
Bazari-12 to -2006
14 for one
year)
Cluster 2 EIA 21.02.2024 Yes Yes https://environmentclearance.nic.in/writereaddata/Online/
Notification EDS/13_Dec_2023_16521144090207584Submissionofreply
-2006 ofADSforClusterno2.pdf
Integrated EIA 15-01-2024 Yes Yes https://parivesh.nic.in/newupgrade/#/proposal-summary/
Lakhanpur Notification proposal-document?proposal=9675613&propos
Belpahar -2006 al_no=IA%2FOR%2FCMIN%2F444254%2F2023&proposal_
Lilari OC id=9675608
Subhadra OC EIA 06.03.2024 Yes Yes https://parivesh.nic.in/newupgrade/#/proposal-summary/
Notification proposal-document?proposal=11777066&propos
-2006 al_no=IA%2FOR%2FCMIN%2F445297%2F2023&proposal_
id=11777056
Gayatri UG EIA 09.11.2023 Yes Yes https://parivesh.nic.in/newupgrade/#/proposal-summary/
Notification proposal-document?proposal=10812818&propos
-2006 al_no=IA%2FCG%2FCMIN%2F444843%2F2023&proposal_
id=10812814
Baroud OC EIA 21.11.2023 Yes Yes https://environmentclearance.nic.in/onlinesearchnewrk.
Notification aspx?autoid=42142&proposal_no=IA/CG/
-2006 CMIN/274062/2022&typep=EC
Gevra OC EIA 05.03.2024 Yes Yes https://parivesh.nic.in/newupgrade/#/proposal-summary/
Notification proposal-document?proposal=9013443&proposal_
-2006 no=IA%2FCG%2FCMIN%2F443111%2F2023&proposal_
id=9013437

Integrated Annual Report 2023-24 31

 Whether
Results
conducted by
Name and EIA communicated
independent
brief details Notification Date in public Relevant Web link
external
of project No. domain
agency (Yes
(Yes / No)
/ No)

Rani Atari UG EIA 26.03.2024 Yes Yes https://parivesh.nic.in/newupgrade/#/proposal-summary/

Notification proposal-document?proposal=32611790&propos
-2006 al_no=SIA%2FCG%2FCMIN%2F456204%2F2023&proposal_
id=32611789
Vijay West EIA 26.03.2024 Yes Yes https://parivesh.nic.in/newupgrade/#/proposal-summary/
UG Notification proposal-document?proposal=32882402&propos
-2006 al_no=SIA%2FCG%2FCMIN%2F456345%2F2023&proposal_
id=32882401
Khairaha UG EIA 08.02.2024 Yes Yes https://parivesh.nic.in/newupgrade/#/proposal-summary/
Notification proposal-document?proposal=5977220&propos
-2006 al_no=IA%2FMP%2FCMIN%2F432717%2F2023&proposal_
id=5977213

13. Is the entity compliant with the applicable environmental law/ regulations/ guidelines in India; such as the
Water (Prevention and Control of Pollution) Act, Air (Prevention and Control of Pollution) Act, Environment
protection Act and rules thereunder (Y/N).
If not, provide details of all such non-compliances, in the following format:

Specify the law / regulation Any fines / penalties / action taken by

Provide details of the Corrective action
S. No. / guidelines which was not regulatory agencies such as pollution
non-compliance taken, if any
complied with control boards or by courts
Yes, the Company is complaint with all the environment rules and regulations.

Leadership Indicators -

1. Water withdrawal, consumption and discharge in areas of water stress (in kilolitres):
For each facility / plant located in areas of water stress, provide the following information:

(i) Name of the area –

(ii) Nature of operations –

(iii) Water withdrawal, consumption and discharge in the following format:

The Company ensures environmental responsibility by not operating any units in areas experiencing water stress.

FY24 (Current FY23 (Previous

Parameter
Financial Year) Financial Year)
Water withdrawal by source (in kilolitres)
(i) Surface water
(ii) Groundwater
(iii) Third party water
(iv) Seawater / desalinated water
(v) Others
NA NA
Total volume of water withdrawal (in kilolitres)
Total volume of water consumption (in kilolitres)
Water intensity per rupee of turnover (Water consumed / turnover)
Water intensity (optional) – the relevant metric may be selected by the entity
Water intensity (optional) – the relevant metric may be selected by the entity

32 Coal India Limited

 FY24 (Current FY23 (Previous
Parameter
Financial Year) Financial Year)
Water discharge by destination and level of treatment (in kilolitres)
(i) Into Surface water
- No treatment
- With treatment – please specify level of treatment
(ii) Into Groundwater
- No treatment
- With treatment – please specify level of treatment
(iii) Into Seawater
- No treatment
NA NA
- With treatment – please specify level of treatment
(iv) Sent to third-parties
- No treatment
- With treatment – please specify level of treatment
(v) Others
- No treatment
- With treatment – please specify level of treatment
Total water discharged (in kilolitres)
Note: Indicate if any independent assessment/ evaluation/assurance has been carried out by an external agency? (Y/N) If yes, name of the
external agency.

No

2. Please provide details of total Scope 3 emissions & its intensity, in the following format:

Parameter Unit FY2024 FY2023

Total Scope 3 emissions (Break-up of the GHG into CO2, Metric tonnes of 8,82,554 8,07,750
CH4, N2O, HFCs, PFCs, SF6, NF3, if available) CO2 equivalent
Total Scope 3 emissions per rupee of turnover Metric tonnes of 6.20 5.84
CO2 equivalent /
Rupee turnover
Total Scope 3 emission intensity Metric tonnes of 1,140.78 1,148.67
CO2 equivalent/
million tonnes

The data presented here is based on estimations.

Note: Indicate if any independent assessment, evaluation, or assurance has been carried out by an external agency? (Y/N) If yes, name of the
external agency.

3. With respect to the ecologically sensitive areas reported in Question 10 of Essential Indicators above, provide
details of significant direct & indirect impact of the entity on biodiversity in such areas along-with prevention
and remediation activities.
CIL, based on the impact assessment, environmental management plan, and wildlife conservation studies, undertakes
necessary remedial measures for the sustenance of the ecosystem.

The company is taking significant measures for environmental conservation. These include the development of a thick green
belt around the mine and the installation of wind barriers for dust trapping. Additionally, the company ensures no movement
of transport vehicles during the night within forested/corridor/ESZ areas. Furthermore, the company is committed to not
disposing of any waste in forested or natural areas. Furthermore, the company is committed to not disposing of any waste in
forested or natural areas. Under the Green Credit Program, the company has revitalized degraded forests through extensive
plantations, guided by the Forest Research Institute’s scientific insights. Their eco-restoration efforts, based on a three-tier
plantation concept, have transformed disturbed lands into flourishing ecosystems. This collaboration has resulted in the
creation of vibrant green belts and biodiversity hotspots within the company’s operational areas.

Integrated Annual Report 2023-24 33

4. If the entity provided below taken any specific initiatives or used innovative technology or solutions to improve
resource efficiency, or reduce impact due to emissions / effluent discharge / waste generated, please provide
details of the same as well as outcome of such initiatives, as per the following format:

Details of the initiative (Web-link, if any, may

Sr. No Initiative undertaken Outcome of the initiative
be provided along-with summary)
1 Implementation of The entity has implemented the PS Module of These initiatives have resulted in a reduction
SAP ERP SAP ERP, an integrated Project Monitoring tool of 33,108 Tonnes of CO2 per annum due
that revolutionizes the way they monitor and to the implementation of energy efficiency
capture project data. This tool is integrated measures, and a reduction of CO2 emission
with all modules of SAP ERP and all ongoing by 16580 Tonnes per annum due to solar
project expenditure is done through the PS energy generation.
Module.
2 Energy Conservation The entity has taken several measures for
Measures energy conservation, such as the use of energy
efficient appliances and improvement in
power factor by installing capacitor banks of
appropriate KVAR rating.
3 Solar Energy The entity is pursuing the use of renewable energy
Generation sources and has generated a total of 202.19 Lakh
units of solar energy during 2023-24.
4 First Mile connectivity This is a mechanized coal transportation These FMC projects will help reducing
projects and loading system. 35 FMC projects with a CO2-e emission reduction by 1.186
capacity of 351 MT are operational & 57 FMCs Million MT per year.
are under construction/ proposed taking the
total capacity to 988 MT.
5 Production of sand Overburden is waste material excavated while Sand produced from OB to sand pants is
from Over burden mining. Coal India Limited has set up OB to utilized in stowing, construction purpose.
sand plants. 56678 CuM sand is produced and used is
various purposed.
6 Alternative use of Overburden excavated during coal mining During FY 2023-24, CIL has used 433316
Overburden is used for road construction, construction of CuM OB for various purposes.
railway siding etc.

5. Does the entity have a business continuity and 6. Disclose any significant adverse impact to the
disaster management plan? Give details in 100 environment, arising from the value chain of the
words/ web link. entity. What mitigation or adaptation measures
The company has taken a proactive approach in managing
have been taken by the entity in this regard?
risks associated with its business operations. A dedicated The company uses coal, mainly from CIL, as the primary
Risk Management Committee has been established to fuel for its Thermal Power Plants (TPPs) to generate
ensure the implementation of effective methodologies, electricity. However, this process is associated with
processes, and systems for risk monitoring and evaluation. the production of air pollutants and fly ash. To counter
The company has developed a comprehensive risk these environmental impacts, the company’s TPPs are
management policy. This policy provides a framework equipped with Electrostatic Precipitators (ESP) and
for identifying both internal and external risks that are Flue Gas Desulphurization (FGD) units, significantly
specific to the company. It also outlines measures for risk reducing air pollution.
mitigation, which include the implementation of suitable
systems and processes for internal control. Moreover, the company ensures that the fly ash
produced during power generation is not wasted. It is
Furthermore, the policy includes provisions for the extensively used in various industries, including cement
development of a business continuity plan. This plan is manufacturing and brick production. It is also used
designed to ensure the company’s ability to continue for filling voids and road construction, contributing to
operations in the event of unforeseen circumstances sustainable waste management.
or disruptions.
7. % of Value chain partners (by value of business
The web-link for the risk management policy : https:// done with such partners) that were assessed for
d3u7ubx0okog7j.cloudfront.net/documents/Risk_ Environmental Impacts?
Management_Policy_ldunvff.pdf The accompany take all the necessary steps to
Evaluate its value chain partners

34 Coal India Limited

 Principle 7:

Businesses, when engaging in influencing public and regulatory policy, should do so in a manner that is
responsible and transparent.

Essential Indicators

1. a. Number of affiliations with trade and industry chambers/associations.

6

b. List the top 10 trade and industry chambers/associations (determined based on the total members of such body) the
Company is a member of/affiliated to.

Reach of trade and industry chambers/

Sr. No Name of the trade and industry chambers/associations
associations (State/ National)
1 The Bengal Chamber of Commerce National
2 Indian Chamber of Commerce National
3 SCOPE National
4 FICCI National
5 ASSOCHAM National
6 MGMI INDIA National

2. Provide details of corrective action taken or underway on any issues related to anti-competitive conduct by the
Company, based on adverse orders from regulatory authorities.

Name of the authority Brief of the case Corrective action taken

There have been no adverse orders against the Company related to anti-competitive conduct from regulatory bodies.

Leadership Indicators

1. Details of public policy positions advocated by the Company:

Method Whether information Frequency of Review by Board

Public Policy Web Link, if
Sr. No resorted for available in public (Annually/ Half yearly/Quarterly/
advocated available
such advocacy domain? (Yes/ No) Others- please specify)
NIL NA NA NA NA

Principle 8:

Businesses should promote inclusive growth and equitable development.

Essential Indicators

1. Details of Social Impact Assessments (SIA) of projects undertaken by the Company, based on applicable laws,
in the current financial year.

Whether
Results
SIA conducted by
Date of communicated in Relevant Web
Name and brief details of project Notification independent
notification public domain link
No external agency
(Yes / No)
(Yes / No)
Commissioning of Linear Accelerator Not NA Yes Report under Will be uploaded
Radiotherapy Unit to enhance Applicable preparation once report is
affordable cancer treatment facility (NA) finalized
at Saroj Gupta Cancer Institute &
Research Institute, Kolkata

Integrated Annual Report 2023-24 35

 Whether
Results
SIA conducted by
Date of communicated in Relevant Web
Name and brief details of project Notification independent
notification public domain link
No external agency
(Yes / No)
(Yes / No)
Installation of Oxygen Generation NA NA Yes Report under Will be uploaded
Plant at Govt. Medical College & preparation once report is
Hospital Nagpur, Indira Gandhi finalized
Medical College & Hospital Nagpur
& AIIMS Nagpur
Upgradation of Cath Lab, CT Scan NA NA Yes
software, Equipment for Neuro
Operation Theatre at Institute of
Neurosciences, Kolkata
Commissioning of CT scan machine NA NA Yes
at Ramakrishna Mission Sewa
Pratishthan, Kolkata
Construction of prefabricated NA NA Yes
building of Government Primary
School at Shimla, Himachal Pradesh
Reconstruction of govt. school NA NA Yes
buildings damaged due to floods in
Dharwad, Karnataka
Upgradation of Anganwadi Centres NA NA Yes
(AWCs) into Model Anganwadi
Centres at Ranchi District
(Jharkhand) under CSR Scheme of
Central Coalfields
Upgradation of Anganwadi Centres NA NA Yes
(AWCs) into Model Anganwadi
Centre at Latehar District
(Jharkhand) under CSR Scheme of
Central Coalfields Limited - 167 Nos.
Running and operation of Sports NA NA Yes
Academy Hotwar
Skill Development training of 320 NA NA Yes
PAPs Through CIPET, Ranchi in
Plastic Engineering
Installation of 200 LPM PSA Oxygen NA NA Yes
Generation Plants and manifold
with Oxygen pipeline system for
dedicated Covid Care Units at 2
Nos. CHCs in Ranchi District.

2. Provide information on project(s) for which ongoing Rehabilitation and Resettlement (R&R) is being undertaken
by the Company, in the following format:

Amount sent on
No. of Project % of PAFs
S. Name of Project for R&R activities
State District Affected covered by
No. which R&R is ongoing during FY 2023-
Families (PAFs) R&R
24 (In INR)
1 Khottadih Expansion West Bengal Paschim 809 100 2,01,48,000.00
OCP Bardhaman
2 Hura C Jharkhand Godda 2000 0.8 7,73,67,080.00
3 Rajmahal Expansion Jharkhand Godda 4218 62.75 13,09,71,000.00
OCP
4 Gourangdi Begunia West Bengal Paschim 294 43.54 2,40,90,000.00
OC Patch Bardhaman

36 Coal India Limited

 Amount sent on
No. of Project % of PAFs
S. Name of Project for R&R activities
State District Affected covered by
No. which R&R is ongoing during FY 2023-
Families (PAFs) R&R
24 (In INR)
5 Gourangdi Expansion West Bengal Paschim 1209 33.08 42,69,80,000.00
OCP Bardhaman
6 Itapara OC Patch West Bengal Paschim 274 83.58 28,03,000.00
Bardhaman
7 Mohanpur Expansion West Bengal Paschim 96 90.63 60,92,000.00
OCP Bardhaman
8 Sonepur Bazari Project West Bengal Paschim 9313 21.94 63,52,77,000.00
Bardhaman
9 Chitra East OCP Jharkhand Deoghar 1596 12.22 44,07,000.00
10 Muraidih UG (MINOP) Jharkhand Dhanbad 1 100 3,000.00
11 Muraidih UG (MINOP) Jharkhand Dhanbad 1 100 1,50,000.00
12 AKWMC Tetulmuri Jharkhand Dhanbad 1 100 37,812.00
Patch
13 Nudkhurkee Patch Jharkhand Dhanbad 12 100 43,50,863.00
14 Left Out Patch B Jharkhand Dhanbad 21 100 1,09,70,987.33
15 Left Out Patch B Jharkhand Dhanbad 12 100 56,23,451.61
16 Left Out Patch B Jharkhand Dhanbad 26 100 1,51,13,365.49
17 AKWMC Tetulmari Jharkhand Dhanbad 1 100 3,53,378.00
Patch
18 Tetulmuri Patch A Jharkhand Dhanbad 1 100 10,05,013.27
19 Amrapali OCP Jharkhand Chatra 83 100% 5,81,20,086.00
20 Magadh OCP Jharkhand Chatra & Latehar 21 100% 76,59,155.00
21 KDH & Purnadih OCP Jharkhand Ranchi & Chatra 29 100% 69,62,854.00
22 Ashoka OCP Jharkhand Chatra 9 100% 10,24,227.00
23 Tetarriakhar OCP Jharkhand Latehar 5 100% 30,00,000.00
24 Block-B Project Madhya Pradesh Singrauli 10 100% 22,00,000.00
25 Dudhichua Project Madhya Pradesh Singrauli 152 100% 12,17,21,600.00
26 Jayant Project Madhya Pradesh Singrauli 231 100% 17,75,00,000.00
27 Gondegao OC Maharashtra Nagpur 833 85.60% 5,88,00,000.00
28 Durgapur Extension Maharashtra Chandrapur 1005 100% 1,17,00,000.00
29 Gevra Chhatisgarh Korba 100 9% 28,00,000.00
30 Dipka Chhatisgarh Korba 200 24% 4,09,00,000.00
31 Saraipali Chhatisgarh Korba 50 12% 23,00,000.00
32 Chaal & Jampali Chhatisgarh Raigarh 200 60% 3,60,00,000.00
33 Rampur Batura Madhyapradesh Shahdol 200 29% 2,09,00,000.00
34 Jagannathpur Chhatisgarh Surajpur 200 37% 2,52,00,000.00
35 Kanchan & Vindhya Madhyapradesh Umaria 200 32% 2,07,00,000.00
36 Amadand Madhyapradesh Annupur 200 31% 2,31,00,000.00
37 Ananta Odisha Angul 1124 100 43,57,67,500.00
38 Jagannath Odisha Angul 810 99.14 41,54,080.00
39 Bhubaneswari Odisha Angul 1153 100 4,14,73,258.00
40 Balaram Odisha Angul 3858 29.91 52,08,520.00
41 Hingula Odisha Angul 1765 78.47 16,00,000.00
42 Bharatpur Odisha Angul 1342 64.01 31,57,93,026.00
43 Lingaraj Odisha Angul 1147 100 16,00,000.00
44 Kaniha Odisha Angul 2543 71.22 66,89,05,308.00
45 Ib-valley Odisha Jharsuguda 469 96.8 6,44,22,148.00
46 Integrated LBL Odisha Jharsuguda 3034 64.3 30,44,56,726.00
47 Mahalaxmi Odisha Sundergarh 1887 29.89 2,08,00,000.00
48 Basundhara Odisha Sundergarh 1131 74.18 80,00,000.00

Integrated Annual Report 2023-24 37

3. Describe the mechanisms to receive and redress grievances of the community.
The Company has implemented the Centralized Public Grievance Redressal and Monitoring System (CPGRAMS), a
digital platform overseen by the Department of Administrative Reforms & Public Grievances, Government of India. This
system enables the resolution of grievances from employees, customers, and stakeholders. All grievances are carefully
recorded and addressed.

The Company encourages community members to express their concerns by contacting the Head of Department (CSR). It
has established a continuous grievance redressal process for issues related to employment and land compensation. Various
mechanisms, including the Samadhan Cell and CPGRAMS, are in place to handle grievances.

Grievance Redressal Mechanism (GRM) Cells are established at the district level under the District Collector’s guidance.
Grievance Redressal Committees are also formed at the project level. Each grievance is thoroughly examined by the relevant
officers in the respective departments. In Odisha, the company follows the Odisha Rehabilitation and Resettlement (R&R)
Policy of 2006, which includes the formation of Rehabilitation and Peripheral Development Advisory Committees (RPDACs)
and sub-committees led by the District Collectors. This comprehensive approach ensures effective solutions.

4. Percentage of input material (inputs to total inputs by value) sourced from suppliers:

FY2024 FY 2023
Directly sourced from MSMEs/small producers 58.44 71.09
Directly from Within India 97.19% 90.37%

5. Job creation in smaller towns – Disclose wages paid to persons employed (including employees or workers
employed on a permanent or non-permanent / on contract basis) in the following locations, as % of total wage cost

FY24 FY 23
Location
Current Financial Year Previous Financial Year
Rural 0 0
Semi-urban 22.55% 16.57%
Urban 76.80% 82.82%
Metropolitan 0.65% 0.61%
(Place to be categorized as per RBI Classification System - rural / semi-urban / urban / metropolitan)

Leadership Indicators -

1. Provide details of actions taken to mitigate any negative social impacts identified in the Social Impact
Assessments (Reference: Question 1 of Essential Indicators above):

Details of negative social impact identified Corrective action taken

NA

2. Provide the following information on CSR projects undertaken by the Company in the designated aspirational
districts as identified by government bodies:

State Aspirational District Amount spent (In INR Lakhs)

Assam Darrang 88.39
Jharkhand Ramgarh 13.98
Jharkhand Godda 37.58
Jharkhand Chatra 27.96
Jharkhand Simdega 27.36
Jharkhand Ranchi 367.86
Madhya Pradesh Singrauli 10843.45
Uttar Pradesh Sonbhadra 4003.30
Jharkhand Bokaro 330.04
Jharkhand Chatra 854.95
Jharkhand Garhwa 16.30
Jharkhand Giridih 99.43
Jharkhand Gumla 49.94
Jharkhand Hazaribagh 314.78
Jharkhand Khunti 4.31

38 Coal India Limited

 State Aspirational District Amount spent (In INR Lakhs)
Jharkhand Latehar 287.19
Jharkhand Lohardaga 9.20
Jharkhand Palamu 95.49
Jharkhand Ramgarh 520.83
Jharkhand Ranchi 2293.66
Jharkhand Multiple Aspirational Districts 728.32
Jharkhand Godda 355.51
Jharkhand Dumka 7.33
Odisha Nuapada 182.43
Odisha Kandhamal 466.17
Odisha Balangir 172.64
Odisha Rayagada 59.22
Chattisgarh Korba 1172.49
Jharkhand Ranchi 154.29
Jharkhand Hazaribagh 61.49
Jharkhand Multiple Aspirational Districts 34.34

3. (a) Do you have a preferential procurement policy where you give preference to purchase from suppliers comprising
marginalized/vulnerable groups? (Yes/No) -
Yes

(b) From which marginalized/vulnerable groups do you procure? –

The PPP - MSE 2012 Policy, implemented by the Government of India (GoI), prescribes that Micro and Small Enterprises
(MSEs) should account for 25% of purchases. Within this allocation, enterprises owned by Scheduled Castes/Scheduled
Tribes (SC/ST) and women entrepreneurs are to contribute 4% and 3% respectively. These groups are often recognized
as Marginalized/Vulnerable.

(c) What percentage of total procurement (by value) does it constitute? –

58.44%

4. Details of the benefits derived and shared from the intellectual properties owned or acquired by the Company
(in the current financial year), based on traditional knowledge:

Intellectual Property based on Owned/ Acquired Benefit shared Basis of calculating

S. No.
traditional knowledge (Yes No) (Yes/No) benefit share
Not Applicable

5. Details of corrective actions taken or underway, based on any adverse order in intellectual property related
disputes wherein usage of traditional knowledge is involved.

Name of authority Brief of the Case Corrective action taken

No

6. Details of beneficiaries of CSR Projects:

No. of persons benefitted from % of beneficiaries from vulnerable
S. No. CSR Project
CSR Projects and marginalized group
1 Bolstering efforts of Dhanbad district
administration for human health care 1,00,000 100
inclusive of body & mind and safety
2 Providing comprehensive primary 5,000 100
eye care services through Mobile
Eye Care Van in remote villages of
Ranchi, Ramgarh and Hazaribagh
districts of Jharkhand for avoidable
blindness free Jharkhand

Integrated Annual Report 2023-24 39

 No. of persons benefitted from % of beneficiaries from vulnerable
S. No. CSR Project
CSR Projects and marginalized group
3 Supporting for improving nutritional 70,000 100
level of children by providing six
number of food distribution vehicles
to provide mid-day meal to govt.
school students of Hazaribagh,
Jharkhand
4 Financial assistance to Zilla 9,000 100
Parishad,Nagpur for Project-Nai Kiran
for promoting literacy among women
& dropout girls in Nagpur district
5 Up-gradation of 23 no. of Health Sub- 70,000 52
Centre (HSC) to Health and wellness
Centre (HWC) in 07 Blocks of Godda,
District under Rajmahal Area
6 Providing Computer Systems to 5,000 35
Government Schools across ECL
command Areas
7 Installation of total 442 no. solar 25,000 45
LED Street Light at various villages
around Kenda Area of ECL with 5
years AMC
8 Construction of Medical College at 66,00,000 40
Talcher
9 Financial assistance for upgradation 11,00,000 53
of medical facilities at VIMSAR, Burla
10 Construction of Public utility facilities 3,62,379 41
(78 nos) at all Gram Panchayat
Headquarters of Jharsuguda district
11 Renovation of 50 bededed hospital 12,000 100
in Dibulganj, Anpara, Sonebhdara
district
12 Construction of 24 kms. of roads 50,000 100
in Myorpur, Waidhan and Deosar
blocks in Singrauli district, Madhya
Pradesh
13 Installation of ICU ventilator, OT 50,000 90
Table, dental chair, beds, side table
etc. at RK Mission TB Sanatorium,
Tupudana, Ranchi

Principle 9:

Businesses should engage with and provide value to their consumers in a responsible manner

Essential Indicators

1. Describe the mechanisms in place to receive and respond to consumer complaints and feedback.
The Company prioritizes quality management and the swift resolution of consumer complaints, aiming to ensure customer
satisfaction. To facilitate this, the company has introduced digital filing and resolution mechanisms for consumer complaints
within its operations. This digital platform allows consumers to easily submit their concerns and complaints, ensuring
a smooth and efficient process. Additionally, consumers have the option to submit complaints through traditional offline
methods. This dual approach accelerate communication and resolution, reduces response time, and enhances the overall
customer experience.

40 Coal India Limited

2. Turnover of products and/services as a percentage of turnover from all products/service that carry information about:

As a percentage to total turnover

Environmental and social parameters relevant to the product
Safe and responsible usage Not applicable as coal is the primary product
Recycling and/or safe disposal

3. Number of consumer complaints in respect of the following:

FY2024 FY2023
Number of consumer
Pending Pending
complaints in respect of Filed during Remarks Filed during Remarks
resolution at the resolution at the
the following: the year the year
end of the year end of the year
Data privacy 0 0 - - - -
Advertising 0 0 - - - -
Cyber-security 0 0 - 1 0 -
Delivery of essential 0 0 - - - -
services
Restrictive Trade Practices 0 0 - 36 0 -
Unfair Trade Practices 0 0 - 0 0 -
Other 0 0 - 0 0 -

4. Details of instances of product recalls on account of safety issues:

Number Reasons for recall

Voluntary recalls NA NA
Forced recalls NA NA

4. Does the Company have a framework/policy on cyber security and risks related to data privacy? (Yes/No) If
available, provide a web-link of the policy.
The Company has formed a dedicated risk management committee responsible for identifying internal and external risks,
including those associated with cyber security and data privacy. The committee consistently evaluates these risks and
engages in deliberations to develop suitable mitigation strategies.

5. Provide details of any corrective actions taken or underway on issues relating to advertising, and delivery of
essential services; cyber security and data privacy of customers; re-occurrence of instances of product recalls;
penalty/action taken by regulatory authorities on safety of products/services.
Not Applicable

7. Provide the following information relating to data breaches:

Provide the following information relating to data breaches:

a. Number of instances of data breaches along-with impact No data Breaches occurred during FY 2023-24
b. Percentage of data breaches involving personally
Not Applicable
identifiable information of customer
c. Impact, if any, of the data breaches Not Applicable

Integrated Annual Report 2023-24 41

 Leadership Indicators

1. Channels/platforms where information on products and services of the Company can be accessed (provide
web-link, if available).
Information on products and services of the Company can be accessed on the Company’s website at https://www.coalindia.in/

The Company's presence can be found on several social media platforms

Twitter https://twitter.com/CoalIndiaHQ
Instagram https://www.instagram.com/coalindia.in/
Facebook https://www.facebook.com/coalindiaHQ
Linkedin https://www.linkedin.com/company/coalindialtd/

2. Steps taken to inform and educate consumers about safe and responsible usage of products and/or services.
The Company conducts routine gatherings to knowledge sharing to customers about the secure and responsible utilization
of its products and services. These gatherings act as avenues to disseminate crucial information and guidance to customers,
ensuring they comprehend how to employ the organization’s offerings in a manner that underscores safety and responsibility.
Through these educational initiatives, the company cultivate an environment of informed customer behaviour and encourage
the optimal use of its products and services.

3. Mechanisms in place to inform consumers of any risk of disruption/discontinuation of essential services.

Not Applicable. Coal India Limited deals with products like raw coal, and it is not directly involved in the distribution services
to the consumer. The coal mined by CIL is used by a variety of sectors such as power generation, steel production, cement
manufacturing, and various small scale industries.

4. Does the entity display product information on the product over and above what is mandated as per local
laws? (Yes/No/Not Applicable) If yes, provide details in brief. Did your entity carry out any survey with regard
to consumer satisfaction relating to the major products/services of the entity, significant locations of operation
of the entity or the entity as whole? (Yes/No)
The specifications of coal is mentioned in the invoice provided to the customer at the time of despatch.

42 Coal India Limited

Independent Practitioners’
Reasonable Assurance
Statement for BRSR of
Coal India Limited for
FY23-24 by
Social Responsibility Asia
(SR Asia)

Integrated Annual Report 2023-24 43

44 Coal India Limited
Integrated Annual Report 2023-24 45
46 Coal India Limited
Integrated Annual Report 2023-24 47