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What Is Covered in RSA

The document outlines the services covered under Roadside Assistance (RSA) for Hyundai vehicles, including tyre changes, key retrieval, fuel supply, battery jumpstarts, vehicle towing for breakdowns or accidents, urgent message relay, and taxi support. Each service has specific conditions, such as the availability of a spare tyre or the location of the breakdown. All towing services are provided free of charge to the nearest Hyundai authorized workshop.

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18 views2 pages

What Is Covered in RSA

The document outlines the services covered under Roadside Assistance (RSA) for Hyundai vehicles, including tyre changes, key retrieval, fuel supply, battery jumpstarts, vehicle towing for breakdowns or accidents, urgent message relay, and taxi support. Each service has specific conditions, such as the availability of a spare tyre or the location of the breakdown. All towing services are provided free of charge to the nearest Hyundai authorized workshop.

Uploaded by

ewsot
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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The following services are covered under RSA :

a) Tyre Problems: RSA Team will change a wheel with a flat tyre provided the vehicle has a roadworthy spare
available. If a spare is not available RSA team will tow the vehicle to the nearest Hyundai authorized workshop.

b) Key Problem: RSA Team will try to retrieve the spare keys in case the original keys are lost, broken or locked in the
vehicle (if you are in the same city of your residence) or else RSA team will try to open the vehicle. In case if RSA
team cannot open the vehicle, the vehicle will be towed to the nearest Hyundai authorized workshop.

c) Fuel Problem: If a vehicle runs out of fuel, RSA Team will supply enough fuel to drive your vehicle to the nearest
fuel filling station. In case of incorrect fuel or contaminated fuel RSA team will tow your vehicle to the nearest
Hyundai authorized workshop at free of charge basis.

d) Battery Problem: In case of a dead or discharged battery, jumpstart services will be provided to mobilize your
vehicle at the breakdown location.

e) Vehicle Recovery following mechanical, electrical breakdown or an accident: In the case of a mechanical or
electrical failure or a road accident if your vehicle is immobilized and needs towing you can choose to have your
vehicle towed at free of charge basis to Hyundai authorized workshop for your vehicle to be repaired. Your vehicle
will be towed to the nearest Hyundai authorized dealership.

f) Urgent Message Relay: You will be provided with urgent message relay service to contact with your family, friends,
and/or work colleagues in the event of a vehicle breakdown or accident.

g) Taxi Support: Taxi assistance up to 100 KM only from the breakdown location in case of Breakdown & Accident
Towing only.

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