actualtestdumps MB-910 Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) VERIFIED QUESTIONS
ANSWERS BY Pickett 29-01-2024 8QA - Page 1
Free Questions for MB-910
Shared by Pickett on 29-01-2024
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actualtestdumps MB-910 Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) VERIFIED QUESTIONS
ANSWERS BY Pickett 29-01-2024 8QA - Page 2
Question 1
Question Type: MultipleChoice
You are a sales representative for a company that sells furniture. You collaborate with an
engineering team and a design team to support customer proposals.
The latest versions of all proposals must be available to both teams. Team members must be
able to edit the proposals in real time.
You need to attach a proposal to a customer record. Which mechanism should you use to attach
the proposal?
Options:
A- Timeline attachment
B- Word template
C- Documents tab
Answer:
C
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/manag
e-sharepoint- documents-document-locations-in-dynamics-365-apps
Question 2
Question Type: MultipleChoice
You are a consultant working with a company that sells sporting equipment. The company uses
Microsoft 365 and Dynamics 365 Sales. You need to recommend tools that integrate with
Dynamics 365 Sales and improve file collaboration. What three tools should you recommend?
Each correct answer presents a complete solution. NOTE: Each correct selection is worth one
point.
Options:
actualtestdumps MB-910 Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) VERIFIED QUESTIONS
ANSWERS BY Pickett 29-01-2024 8QA - Page 3
A- Power BI
B- SharePoint Online
C- OneDrive for Business
D- Microsoft Teams
E- Power Automate
Answer:
B, C, D
Question 3
Question Type: MultipleChoice
A company has a large number of technicians that work in the field.
You need to ensure that Dynamics 365 Field Service can automatically schedule work to minimize
travel time for technicians.
What should you implement?
Options:
A- Schedule board
B- Unified routing for table records
C- Universal Resource Scheduling
D- Resource scheduling optimization
Answer:
D
Question 4
Question Type: Hotspot
A company uses Dynamics 365 Field Service. Technicians in the company use work orders and
inspections to complete their tasks. For each of the following statements, select Yes if the
statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
actualtestdumps MB-910 Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) VERIFIED QUESTIONS
ANSWERS BY Pickett 29-01-2024 8QA - Page 4
Answer:
See the Answer in the Premium Version!
Question 5
Question Type: MultipleChoice
Sales representatives need a view of all of their customers and the statistics that relate to these
customers.
You need to identify how to create visuals for sales representatives to analyze and compare the
data for multiple accounts.
What are three possible ways to achieve this goal? Each correct answer presents a complete
solution.
NOTE: Each correct selection is worth one point.
Options:
A- Create custom forms.
B- Embed Power Bl reports in a system dashboard.
C- Create charts.
D- Create reports in the report wizard.
E- Import Excel data.
Answer:
B, C, D
Question 6
Question Type: Hotspot
actualtestdumps MB-910 Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) VERIFIED QUESTIONS
ANSWERS BY Pickett 29-01-2024 8QA - Page 5
You are using Dynamics 365 Field Service inspections.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Answer:
See the Answer in the Premium Version!
Question 7
Question Type: MultipleChoice
You need to identify the data sources that Microsoft Copilot for Sales can use. Which two sources
should you identify? Each correct answer presents part of the solution. NOTE: Each correct
selection is worth one point.
Options:
A- Microsoft Fabric
B- ERP
C- Microsoft Office
D- CRM
Answer:
B, D
Question 8
Question Type: MultipleChoice
A potential customer delays their decision to commit to a big multi-year contract. You want to
find other colleagues who have interacted with the potential customer to discuss strategies.
Which app should you recommend?
actualtestdumps MB-910 Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) VERIFIED QUESTIONS
ANSWERS BY Pickett 29-01-2024 8QA - Page 6
Options:
A- Customer Service Insights
B- Sales Insights
C- Power Virtual Agents
D- Market Insights
Answer:
B
actualtestdumps MB-910 Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) VERIFIED QUESTIONS
ANSWERS BY Pickett 29-01-2024 8QA - Page 7
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