Team Sweet Serenity - Bake N Cake
Team Sweet Serenity - Bake N Cake
Bake n Cake
Group Members:
Acuña, Michaella
Basallote, Aezel
Cruz, Lawrence
Deogracias, Kristen
Elias, Saimah
2025
Executive Summary
the belief that desserts do more than satisfy sweet cravings. They bring people
together, create memories, and turn everyday moments into something special.
Bake n Cake was founded in 2023, born from the founders' love of baking and
the joy it brought to family and friends. What started with small weekend orders soon
turned into a full-fledged venture as word spread about our rich chocolate moist cakes,
market, Bake n Cake officially opened its first storefront in 2024. With a cozy
atmosphere, attention to detail, and an expanding menu, the shop quickly gained a
customers know they can rely on Bake n Cake to deliver not only delicious baked
consistency, customer care, and continuous innovation. Today, Bake n Cake continues
to craft sweet moments that bring warmth, flavor, and connection to every customer
experience.
The name Bake n Cake was born from the idea of transforming pastries into
more than just sweet treats—they're meant to be joyful, everyday indulgences. The
group Sweet Serenity drew inspiration from Europe's vibrant cafe culture, where the
aroma of freshly baked goods fills the air and pastries are enjoyed as part of daily life.
Aiming to capture that same warmth and charm, she envisioned a pastry concept that
was approachable, delightful, and bursting with flavor—something that would stand
Mission
Our mission is to deliver Bake n Cake products that bring joy to people’s
hearts, whether they are local or from other places. We are committed to promoting
high-quality pastry that stay true to their traditional roots while introducing exciting
new flavors and creations. Our goal is to provide a delightful treat, making sure our
products remain fresh, fun, and accessible without compromising on quality and care
in every bite.
Vision
recognized for its delicious products and the innovative approach we bring to the
pastry experience. We aim to be a key player in the dessert industry, promoting both
the joy of indulgence and the value of quality ingredients. With the success of our
venture, we look forward to expanding our reach, potentially transforming pastry into
Objective:
Bake n Cake’s objective is to become the go-to pastry shop for students,
baked goods. We aim to bring the warmth and joy of freshly baked cakes and pastries
ordinary moments into unforgettable ones. The business products are perfect for quick
breaks, celebrations, and for simply satisfying a sweet craving, all while staying
budget-friendly. Bake n Cake ensures that every bite brings happiness, and every
Goals:
* Sell at least 3,500 units per month to ensure sustainability and meet break-even
projections.
* Establish Bake n Cake as a well-known and trusted pastry shop on and beyond
Plaridel.
pastries that bring warmth and joy to every bite. Specializing in classic favorites like
ensaymada, pandesal, egg pie, and leche flan, we combine traditional flavors with
premium ingredients to create treats perfect for any occasion. With a strong focus on
quality, affordability, and customer satisfaction, Bake n Cake aims to become a go-to
SWOT ANALYSIS
Strengths Weaknesses
· Superior Products: Made by hand methods · Perishability: Baked items' short shelf life
flavors.
· Expensive operating costs include the
· Professional Bakers & Employees: Skilled cost of skilled labor, rent, and ingredients.
· Strong Brand Identity: An established hand takes time and could be difficult to do in
French pastries).
· Seasonal Demand: Sales may vary, with
and keto).
Opportunities Threats
· Online Ordering and Delivery: Using meal · Economic downturns may cause people
delivery applications and e-commerce to to spend less on things they don't need.
increase sales.
· Competition: Pastries are available at a
· Specialty & Custom Orders: Birthday, lot of bakeries, supermarkets, and coffee
· Collaborations: Joining forces with nearby · Changes in costs for ingredients: rising
protein pastries are examples of health- possible recalls and health codes.
conscious trends.
· Shifting Customer Preferences: Low-carb
· Social media marketing includes viral diets and other trends may have an effect on
interesting content.
Product
* Ensaymada
- Size and Quantity: 3-4 inches in diameter and 1-2 inches in thickness;
- Appearance: Our Ensaymada has a golden brown color with a soft and fluffy
* Ube Pandesal/Pandesal
- Size and Quantity: Small, about 2-3 inches long; sold per piece; 6-12 per bag
- Serving style: Served in paper bags or small boxes, best eaten warm with
butter or fillings.
* Spanish Bread
- Size and Quantity: About 4 inches long; sold per piece or in boxes of 6-12
- Appearance: A golden, slightly crispy roll with a swirled interior, filled with
* Egg Pie
* Leche Flan
- Size & Quantity: Served in oval llanera (6-7 inches long), sold per piece.
creamy custard.
enjoyment or gifting.
- Size & Quantity: Available in 6-inch or 8-inch round sizes or per slice.
- Appearance: A rich, dark, and fudgy chocolate cake layered with glossy
- Serving style: Comes in a classic cake box, while slices are placed in
additional toppings.
Cake offers consultations to bring their cake vision to life. Lead time for
* Cookies
- Size & Quantity: Small, around 2-3 inches, sold per piece or in a pack of 6-
12.
- Appearance: Crunchy or chewy, with yummy toppings.
* Cupcakes
- Size & Quantity: Small, around 2-3 inches; sold per piece and 6-12 pieces in
a box.
- Serving style: In a box, and a small box, easy to grab and go.
* Donuts
- Appearance: fried dough treats, often topped with glaze, sprinkles, or other
tasty toppings
* Croissants
- Size & Quantity: About 6 inches long, flaky and crescent-shaped; typically
- Size & Quantity: Available as a 6-inch or 8-inch whole cake or per slice.
crust, topped with a generous layer of sweet blueberry compote. The glossy
delicious.
- Serving Style: Whole cakes are packaged in cake boxes, while slices are
enjoyment.
Price
Pricing Strategy
Setting up the right pricing strategy is essential for starting a business. Setting
the right prices to attract customers and keep the business going strong is important.
Aside from the quality of the product, the place, and the service, the owner must
consider how the financial matter will be handled. A good pricing strategy makes sure
pastries are affordable while still bringing in enough profit to grow the shop.
One approach is competitive pricing, where the shop sets its prices in line with
or slightly lower than nearby pastry shops. This makes sure customers feel they’re
competitors, businesses can attract customers who are primarily driven by price.
To keep customers coming back, loyalty discounts can also work. Punch cards
can make a big difference, especially to loyal customers, because the shop rewards
repeat purchases and encourages continued engagement with the pastry shop.
Completing a punch card also gives customers a feeling of accomplishment and
satisfaction. A “Buy 5 pastries, get 1 free” reward also encourages customers to buy
Preparation Equipment
Muffin trays, cake pans, cookie sheets: PHP 2,000 - PHP 10,000 (per set)
Ingredient Cost
Dairy (Milk, Cream, Cream Cheese, etc.) PHP 5,000 - PHP 10,000
Ensaymada
Spanish Bread
Egg Pie
Leche Flan
Cupcakes
Donuts
Croissants
Blueberry Cheesecake
Place
Bake n Cake will soon open its doors at Cagayan Valley Road, Banga 1st,
Plaridel, Bulacan, Philippines. Situated across from the Plaridel Public Market, beside
Citystate Savings Bank, and near to Marcelo-Padilla Children's & Medical Hospital
and Mercury Drug. Bake n Cake’s location is perfect for market-goers, medical staff
seeking a quick meal, students, and those running daily errands. The business is
committed to providing high-quality baked goods while still being on the budget that
every Plarideleños will surely love and afford. This strategic placement ensures that
with our target market, ensuring better product visibility and engagement. Our
approach includes collaborating with influencers to showcase our products and attract
locations, to set clear expectations for potential customers. Lastly, we will strengthen
Expenses Cost
Poster:
Campaign Calendar
People
Overview:
cakes, and baked goods. Located in a prime location, we focus on offering a delightful
experience with top-quality ingredients and exceptional customer service. Our target
market includes local residents, tourists, professionals, and anyone with a passion for
our customers can indulge in a sweet escape from their daily routine.
who seek fresh and high-quality pastries for everyday indulgence, special occasions,
or as gifts.
2. Tourists – Visitors exploring the city who are looking for authentic, locally-made,
4. Event Planners and Hostesses – Those organizing weddings, parties, and corporate
events who are in need of custom cakes, catering, and pastry trays.
Target Customers:
gourmet treats and are willing to pay for highquality, artisan products.
• Values: Our customers value quality ingredients, locally sourced products, and a
1. Owner (1)
Job Description: The Owner is responsible for the overall direction of the pastry shop,
ensuring its long-term success and profitability. The Owner works closely with the
Manager to oversee daily operations, make key business decisions, and maintain the
Key Responsibilities:
• Manage vendor relationships and negotiate contracts for ingredients and supplies.
• Innovate product offerings and keep the menu fresh and exciting.
2. Manager (1)
Job Description: The Manager is responsible for overseeing the daily operations of the
maintained. They report directly to the Owner and ensure that staff adhere to the
bakery's standards.
Key Responsibilities:
• Oversee day-to-day bakery operations, including inventory management, scheduling,
• Supervise and support staff, ensuring they provide excellent customer service.
efficiency.
• Work with the Owner on marketing efforts, promotions, and community outreach.
3. Supervisors (2)
Job Description: Supervisors are responsible for managing specific areas of the
(baking). They ensure that their teams maintain high standards and work in an
Key Responsibilities:
• Front-of-House Supervisor:
◦ Manage and lead the sales staff, ensuring excellent customer service.
◦ Assist with stock management and ensure shelves and displays are always stocked
◦ Supervise the kitchen staff, ensuring all baked goods are prepared to standard.
◦ Manage preparation schedules and ensure timely baking for customer demand.
◦ Ensure all health and safety standards are followed in the kitchen.
Job Description: Sales staff are responsible for providing exceptional customer
service, assisting customers with their pastry selections, managing the checkout
Key Responsibilities:
Job Description: Bakers and Pastry Chefs are responsible for creating and preparing
all baked goods and pastries sold in the bakery. They ensure that products meet the
shop's quality standards and work creatively to introduce new and exciting items.
Key Responsibilities:
• Prepare and bake a variety of pastries, cakes, cookies, and other baked goods.
• Create custom orders for special events like weddings and birthdays.
• Ensure proper food storage and adhere to health and safety standards.
clean, organized, and well-stocked. They assist with various tasks throughout the
Key Responsibilities:
• Clean and maintain the bakery, including floors, countertops, and equipment.
• Help with product packaging and labeling for deliveries or catering orders.
• 1 Owner
• 1 Manager
• 2 Supervisors
• 4 Sales Staff
• 5 Bakers/Pastry Chefs
• 2 Support Staff
ensures that each team member has clear responsibilities and can contribute to the
Process
ingredients. High-quality flour, butter, sugar, chocolate, and fruits are sourced from
trusted suppliers, prioritizing freshness and seasonality. Upon arrival, ingredients are
inspected for quality and stored immediately and appropriately to maintain freshness.
Next, the baking process starts as the skilled baker, trained in both classic and
precise recipes. Every step is carried out with accuracy, from creaming butter and
sugar to mixing delicate ingredients. Baking is done in top-grade ovens, and the
After baking, pastries are carefully decorated and presented. Glazes, icings,
and garnishes are applied with artistry, enhancing both the visual appeal and the
overall sensory experience. Quality control checks are performed at this stage by the
bakers and staff to ensure consistency and adherence to standards. Finished pastries
mouth-watering appeal.
Customers can order pastries in-store or online through the shop's social media
pages. Online orders are processed through a dedicated delivery system and through
the dispatch assigned staff, while payments can be made through online banking or
cash on delivery. In-store orders are taken promptly and efficiently by trained staff.
Menus are displayed at the cashier area for customers to easily see it and place their
orders. Payments can also be made through online banking or in cash. All orders are
carefully prepared, packaged using attractive and protective containers, and labeled
with clear instructions for handling and storage. Delivery is delicately managed to
ensure pastries will arrive fresh and in perfect condition to the customers.
pleasant ambiance, and an aesthetic interior. Staff are trained to provide friendly and
efficient service, assisting customers with their orders and answering any questions.
ingredient delivery and usage, minimizing waste and ensuring sufficient stock
safety regulations and hygiene protocols is implemented throughout the entire process.
Finally, Bake n Cake will actively seek customer feedback through surveys,
online reviews, and direct interaction. This feedback is to identify areas for
improvement ensuring that Bake n Cake consistently delivers exceptional pastries and
Physical Evidence
1. Environment
Bake n Cake provides a warm and inviting atmosphere for customers. Our bakery is
designed with a cozy ambiance, featuring rustic wooden interiors, pastel-colored walls,
and the delightful aroma of freshly baked goods. The display counters showcase our
cakes, cupcakes, and pastries, ensuring customers can see the quality and freshness of
our products. Comfortable seating areas allow customers to relax and enjoy their
Tangible cues are essential in reinforcing the quality of our products and brand
• High-quality, reusable cake toppers for custom orders These elements enhance the
3. Branding Materials
Bake n Cake maintains a strong brand presence through various branding materials,
including:
• Logo & Signage: A stylish and modern logo that represents our brand, displayed on
• Menu & Brochures: Printed and digital menus showcasing our offerings with vibrant
• Staff Uniforms: Our team wears customized aprons and caps with the Bake n Cake
4. Business Permit
5. Customer Feedback
Customer: Maria S.
Review: "The Chocolate Dream Cake was incredibly rich and moist! Every bite
Customer: John D.
Review: "These cupcakes are perfection! The cream cheese frosting is just the right
- Blueberry Cheesecake
Customer: Anna R.
Review: "Absolutely loved the Blueberry Cheesecake! The texture was so creamy,
I. CAPITAL
Source of Capital
Personal savings will be the main source of funding for this business. Our money has
been used to pay for working capital, marketing, inventory, equipment, and other
The business retains full control over financial planning and decision-making
demonstrates the owner's commitment and confidence in the success of the company,
reflecting a strong belief in the business concept and a willingness to assume the
II. COSTS
Fixed Costs
Total: ₱326,900
Variable Costs
Total: ₱19,000
Raw Materials
Total: ₱45,500
Other Operating Expenses:
Influencer ₱10,000
Total: ₱29,000
Total: ₱4,500
Overall: ₱33,500
Break-Even Point (Units) = Fixed Costs / (Selling Price per Unit - Variable Cost per
Unit)
11 = ₱78.
• Variable Cost per Unit: ₱45,500 (Raw Materials) + ₱19,000 (e.g., utilities,
delivery, etc.) = ₱64,500. Now, assuming we’ll sell 3,500 units, our variable cost per
unit is ₱18.43.
•Calculate Break-Even:
= ₱175,000 / ₱59.57
= 2,938 units
This means the business needs to sell approximately 2,938 units to break even.
If the business projects to sell around 3,500 units per month, the break-even point
Conclusion:
The business must sell approximately 2,938 products to recover its fixed and
variable costs. At an estimated sales rate of 3,500 units per month, we anticipate
reaching the break-even point within the first month of operation. This is a strong
indication of early financial viability and a promising return on the initial investment.
Piece/Slice) (₱)
Cake
Cheesecake
YEAR 1
Summary
Running Bake n Cake involves more than just creating delicious treats—it also
means being prepared for risks that can impact our operations, finances, reputation,
and overall business continuity. Through a detailed SWOT analysis and operational
review, we have identified key risk areas such as equipment breakdowns, supply
challenges.
responding to external threats like natural disasters and inflation through planning,
Bake n Cake can confidently face challenges, maintain quality service, and continue
SWOT Analysis. This will help us evaluate both external and internal factors. From
these insights, we can spot common risk areas like supply issues, perishability of
workflow from sourcing ingredients to baking, storage, sales, and delivery. This will
production, and inventory spoilage. We need to assess the condition and reliability of
essential tools like ovens, mixers, and refrigerators, and evaluate the consequences of
breakdowns, which can lead to our business production delays, income loss, and
unexpected repair costs. We also need to consider our supply chain and consider what
would happen if a delivery is late or if the prices of essentials like butter, eggs, or
monthly cash flow and be alert to tight budgets, over-reliance on borrowed funds, or
limited cash reserves, especially during off-peak seasons. Poor cash flow or financial
instability is a serious risk that can jeopardize even the best-run businesses.
We need to stay alert to the external environment as well. Like being informed
about the growing demand for healthier pastry options and considering how changes
in regulation, such as updated food safety laws, could impact our business. Study our
social media presence. These insights will help us prepare for market shifts and guard
against becoming outdated or losing market share. Compliance and food safety are
also critical areas to monitor. Regularly audit our kitchen’s hygiene, storage
conditions, and documentation to ensure all health and safety regulations are followed.
Failing inspections can lead to our business fines, temporary closures, or damage to
our reputation.
Lastly, we need to create and regularly update our risk checklist to ensure
we're not caught off guard by predictable but often overlooked risks. It also promotes
a proactive mindset across our team, encouraging early identification and mitigation
1. OPERATIONAL RISKS
Equipment Breakdown
If the ingredient suppliers are delayed or cannot deliver, the business may run
Skilled bakers and reliable staff are essential but can be hard to retain.
2. FINANCIAL RISK
Ingredients like butter, sugar, and flour might suddenly become more
Unexpected Expenses
require emergency repairs or lead to fines can strain the budget especially if
however, if sales decline, the business may struggle to cover these costs.
3. MARKET RISKS
Today’s customers are hungry for more than just sweet treats, they crave
healthier, guilt-free options like keto, gluten-free, and organic pastries. If Bake
n Cake doesn’t evolve with these trends, it could quickly fall behind
• Strong Competition
New bakeries, cafes, or dessert shops can take customers away, especially if
aesthetic atmosphere.
4. REPUTATION RISK
• Negative Reviews
A few bad customer experiences (like late deliveries or poor product quality)
can harm Bake n Cake’s image and scare away future customers.
If Bake n Cake fails health inspections for reasons such as dirty kitchens and
improper food storage, the business could be fined, shut down temporarily, or
• Natural Disasters
• Inflation
Mitigation
Bakeries face several operational risks, but these can be mitigated with targeted
strategies.
1. Operational Risks
Equipment Breakdown
To avoid problems with equipment, Bake n Cake should regularly check and
maintain their machines, like ovens and fridges, and have backups ready just
in case. If something breaks, having a repair service on call can help fix it
fast.
For supply issues, they should buy ingredients from different suppliers and
keep extra stock to avoid running out. Using a system to track inventory and
having local backup suppliers can also help if deliveries are late. These steps
sales trends and consider keeping inventory at controlled and low levels by
2. Financial Risks
Bake n Cake should keep a close eye on ingredient prices and adjust their
Unexpected Expenses
To avoid cash flow problems, they should track their income and expenses
carefully, plan their budget, and save during busy seasons to cover slower ones.
These steps can help keep their finances stable even when challenges come up.
ahead, adjust how much we bake and how many staff we need, create special
3. Market Risks
Bake n Cake should stay updated on what customers want, like healthier or
trendy options such as keto, gluten-free, or organic treats, and add these to the
Strong Competition
Run promotions, improve their store’s look and vibe, and use social media to
attract more customers. Keeping an eye on what competitors are doing and
finding ways to stand out like offering unique products or better service can
Local marketing, social media, and loyalty programs should all tie bakeries
online presence through Google listings and delivery apps can make a huge
difference in foot traffic. This proactive approach can keep the bakery
4. Reputation Risk
Negative Reviews
To protect its reputation, Bake n Cake should focus on giving great customer
service and consistent product quality. If a customer has a bad experience, the
team should respond quickly, apologize, and try to fix the issue. Encouraging
happy customers to leave positive reviews online can also help balance out
any negative ones. This way, the bakery can build trust and keep a good image
in the community.
For any firm, respect for the rules is crucial. We have to operate following regulations
risk being shut down, penalized, or having our reputation damaged if we don't. We
must regularly verify that we are adhering to all regulations, provide our staff with
enough training, and establish clear guidelines for everyone in order to avoid
and have a strategy in place in case of an accident or data breach. We can maintain
6. External Risk
Natural Disasters
To deal with natural disasters, we will prepare a safety plan to protect our staff
and customers, train our team on emergency procedures, and get insurance to
cover damage to our equipment or store. We will also keep some backup
reduce the risk of supply problems, we will work with more than one supplier
and choose ones located in different areas. If a disaster does happen, we will
use social media and other channels to keep customers informed about
Inflation
To deal with inflation, we will regularly review our costs and adjust prices
carefully to stay fair to customers while keeping the business profitable. We’ll
look for ways to reduce waste, buy ingredients in bulk, and improve efficiency
in our daily operations. We’ll also update our menu when needed, focusing on
high-margin items and seasonal specials to keep costs down while still