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Writing Practice

The document contains various writing exercises aimed at improving business communication skills. Exercises include writing emails, covering letters, reports, and complaints related to workplace scenarios. Each exercise specifies the context and requirements for the written response.

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thao210905
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7 views7 pages

Writing Practice

The document contains various writing exercises aimed at improving business communication skills. Exercises include writing emails, covering letters, reports, and complaints related to workplace scenarios. Each exercise specifies the context and requirements for the written response.

Uploaded by

thao210905
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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WRITING PRACTICE 1

Exercise 1:
Amalia is writing to her manager, Eleni, to ask questions about a conference.
To: Eleni Papageorgiou
From: Amalia Esposito
Subject: Digital Marketing conference
Hi Eleni,
Sorry to bother you, but I have a few questions about the upcoming conference on Digital
Marketing.
First of all, could you let me know how many of my colleagues are going to the conference?
Next, are we going by train or are we car-sharing, please?
Finally, can you tell me which workshops you would like me to prioritise, as there are several
scheduled for the same time.
I hope everything goes well, and that there will be information that we can apply to our own
operation.
Best wishes,
Amalia
Write a reply of about 80 words to the above email.

Exercise 2:
Write a reply of about 80 words to the email below
 Open and close an email appropriately.
 Thank Mr Schmidt for the invitation.
 Accept the invitation.
From: Luca Schmidt
To: Victor Kreuz
Dear Mr Kreuz,
We are delighted to announce that we are opening our new conference facilities on 28th
February. The opening ceremony will be held in the main auditorium on the first floor, at 5.30
p.m. As a preferred client, you and your partner are invited to attend.
The conference centre was designed by Cora Bhatti in collaboration with Ashaf Tahir.
Dinner will be served at 7 p.m.
Please confirm your attendance by 1st February and remember to bring this invitation with you
to gain admittance to the venue.
We very much look forward to seeing you at this event.
Kind regards,
Luca Schmidt

Exercise 3:
Read the job advert and write a covering letter applying for the job in around 180 words.
Include the following:
 State which job you are applying for and where you saw the advert.
 Give your reasons for applying for the job.
 Say why you think you would be the best candidate for the job.
 Begin and end the letter appropriately.

Exercise 4:
Write a report extract of around 180 words outlining the problems your company has at
the moment. Use the table below to help you.
Exercise 5:
Read the information in the table and write a letter of complaint to the supplier in around
180 words.
Include the following:
 Begin and end the letter appropriately.
 Use appropriate formal language.
 Use the passive where possible.
Exercise 7
Look at the notes below. Write a report of about 180 words.
Include the following:
 Give suggestions, advice and make recommendations.
 Offer advice and make one other suggestion.
 Use the functional language from the report

Exercise 8:
Look at the meeting notes below and write a formal email of about 180 words to inform
staff of the decisions made. Include the following:
 All the points in the notes.
 Formal language.
WRITING PRACTICE 2

1. Read part of an email from your HR Manager about a new employee.

Mr Nkomo Kasaba is starting work here next week as a Sales Executive.


Please organise an induction day so that he can meet everyone and learn as much about the
company and the processes as possible: design; production; marketing; customer service.
Thank you for your help.

Write an email to Mr Kasaba:

• welcoming him to the company.


• informing him when the induction day is.
• outlining what is going to happen on that day.
• telling him what to do if he has any questions about the day.

Write about 60–80 words.

2. Read this email inviting Mr Hennes to an event.

Dear Mr Hennes,
We are holding a launch party for the new product and I am writing to invite you to join us on
this special day.
The event takes place on Wednesday 6th October at 6 pm at the Museum of Design and
refreshments will be served. Ms Kellerman, who collaborated with us on the new designs, will
give a brief talk on the history of modern design.
Please could you let us know as soon as possible if you can join us.
We look forward to seeing you at the event.
Kind regards,
Jake Underfield
Marketing Director

Write a reply to Jake Underfield’s email:


• thanking him for the invitation.
• apologising and saying why you cannot attend.
• suggesting your assistant takes your place.
• expressing a desire to see the new product on your next visit to the company.

Write about 60–80 words.

3. Read this job advert.

Junior Event Manager


Fast-growing company wants hardworking and enthusiastic person to support senior staff.
Skills/Qualities required:
• calm under pressure
• good at problem-solving
• well-organised
Responsibilities include:
• recruiting new staff
• managing social media
Send CV to Marc Lefils by 10th March

Write a covering letter to accompany your CV:

• indicating interest in position and enclosing CV.


• explaining why you would like the job.
• giving brief details of suitable skills.
• requesting an interview.

Write about 60–80 words.

4. Read some notes you made at a meeting with the Sales Director this morning about
some problems your company is having.

Meeting notes
Problems
Stock levels low
Reason – factory fire
Result – unhappy customers / delivery delays
Faulty product GH4
Reason – design error
Result – recalled all faulty products

Write an email to your boss, Ms Pfennig:

• saying where you got this information.


• describing the problems.
• explaining why they occurred.
• saying what the results were.

Write about 60–80 words.

5. You have had problems with some supplies. Look at the notes below.

• 1000 crates giftware – 3 days late


• 2 crates damaged – some items broken
• supplier cannot be contacted
• some previous problems
• review contract?

Write a letter of complaint to the supplier:

• giving order information.


• describing what was wrong.
• explaining what you did.
• saying what you want the supplier to do.

Write about 60–80 words.

6. You are an entrepreneur looking for an investor.

Write an email to a venture capital company:

• saying why you are writing.


• briefly describing your business.
• saying why you need the money.
• requesting a meeting.
Write about 60–80 words.

7. You have been asked to recommend some language training courses for your
company.

Write an email to the General Manager:

• saying which languages the company needs.


• briefly saying why these languages are needed.
• suggesting three different options.
• recommending one option.
Write about 60–80 words.

8. Read part of an email from your Sales Director.

Congratulations on your promotion to Sales Manager.


The company has just decided to move its main sales office to Frankfurt, Germany, due to the
increased sales in Europe. Could you send an email to your staff informing them of the decision
and inviting them to a meeting to discuss the change.

Write an email to the all the sales staff:

• describing the change.


• briefly saying why the company has made the change.
• giving details of a meeting to discuss the change.
• asking them for their opinions of the change.

Write about 60–80 words.

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