Rev.

A01
February 2025

Dell NetWorker 19.11 Release Notes

This document describes the new features, resolved issues, and known issues in NetWorker.
Current Release Version: 19.11
Release Type: Major (MA)

Topics:
• Revision history
• Product description
• New features
• Resolved issues
• Known issues and limitations
• Environment and system requirements
• Installation and upgrade considerations
• Where to get help

Revision history
The following table presents a revision history of this document.

Table 1. Document revision history

Document revision Date Description
A01 February 2025 Updated the section Resolved issues.
A00 June 2024 First release of this document for NetWorker 19.11.

Product description
The NetWorker environment provides the ability to protect an enterprise against data loss. As the enterprise grows, so does
the complexity and importance of protecting data. The NetWorker software provides the power and flexibility to meet these
challenges.
The NetWorker software is a cross-platform, client/server application that provides the ability to remotely manage all
NetWorker servers from a web-enabled, graphical interface.
Before installing this release, review the NetWorker Installation Guide, NetWorker Administration Guide, and other
documentation. The "Additional resources" section lists the complete documentation set.
NOTE: Any references to the Data Domain systems and the Data Domain devices in the document indicate PowerProtect
DD appliances.

NOTE: End of life (EOL) of ESRS is on 15 May, 2023.

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New features
This section provides information about the new features and enhancements in NetWorker 19.11.

Table 2. New features in NetWorker 19.11

Functional area Feature description Summary of benefits
Azure Backup The NetWorker for Azure backup feature The NetWorker for Azure backup feature
enables you to perform the following tasks: delivers robust data protection, simplifies
● Create snapshots of Azure VM disks, and management tasks, and ensures security
then store those snapshots as backup in and availability of critical data stored in
the Data Domain storage that are present the Azure VM disks.
in their data centers.
● Use the NetWorker framework to schedule
backups, apply retention to the save sets,
clone the save set, and so on.
● Extend the data protection feature to their
cloud assets by using NetWorker.
For detailed information, see the Dell
NetWorker and Azure VM Snapshot 19.11
Integration Guide.

vProxy Added support for SLES 15 SP4 with N/A

NetWorker 19.11.
Storage node NetWorker 19.11 and later versions do not N/A
support storage node for HP-UX, Solaris, and
AIX.
NetWorker server NetWorker 19.11 supports a dynamic file During recovery, the administrator has
system backup method. It operates by access to a consolidated view of the
coordinating a network of auxiliaries Fill-in file system. This feature is designed to
clients and Primary clients . improve the efficiency and flexibility of
the backup process.
This backup method is not available for the
Azure File system (AFS).
For detailed information, see the NetWorker
administration guide.

RESTAPI NetWorker RESTAPI has introduced a new You can perform the following using the
endpoint /op/configuredevices under storage endpoint:
nodes and unconfigured libraries to configure 1. Scan and configure devices on a
tape device and tape libraries as a part of the storage node.
NetWorker device and libraries management. 2. Configure devices on an
unconfigured library listed.
3. Once the configuration is successful,
you can list the configured tape
libraries, and retrieve the individual
tape library details including the
details of slots and devices.
NetWorker Server Starting with NetWorker 19.11, you can control This feature provides the ability to
the reverse DNS calls whenever possible. You control if reverse DNS lookups are
can select the level of reverse DNS in the done or not to better support network
NSRLA resource. requirements.
For more information, see the NetWorker
administration guide.

Localization Added support for Japanese language for N/A

messages originating from the NetWorker
server that are propagated using RESTAPI.
NetWorker Management Web UI Client and Asset Management - NDMP client N/A
(NWUI) creation in NWUI.

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Table 2. New features in NetWorker 19.11 (continued)
Functional area Feature description Summary of benefits

For more information, see the NetWorker

Management Web UI Online
Help.

NWUI Added support for multifactor authentication MFA adds an additional layer of security
(MFA) for local users of NWUI. Administrator by using Time-based One-time Password
can enable or disable MFA for local users. (TOTP).
NetWorker Server Added support for NetWorker server to use Disaster recovery state is meant for
disaster recovery to block workflows. Once recovery and since all the data
you set the NetWorker server to disaster protection activities are blocked, you can
recovery state, all workflows are blocked. only perform recovery operation in the
Data protection activities like save, clone, disaster recovery state of the server.
nsrim, save set operations with nsrmm are
blocked. If there is a NetWorker server
restart, it bypasses RAP checks and the
server state is preserved.

See the NetWorker product support page (Dell Support) for user documentation pertaining to the new features.

Resolved issues
The following issues have been resolved in NetWorker 19.11.

Table 3. Resolved issues in NetWorker 19.11

Issue ID Functional area Description
101224 CloudBoost VRT-22368:The latest vulnerabilities reported at Cloudboost release version (CB 19.11
release build) are resolved.
81298 NW-Server Orchestrated Replication RAP corruption issue.
84537 NetWorker/NW Security audit log is not logging as expected
Logging
85397 StorageNode NWREE-25254: nsrsnmd core dump
87259 GSTD VRT-16646-Apache HTTP Server upgrade from 2.4.56 to 2.4.58
87862 REST API RESTAPI calls intermittently fail with "Read timed out"
87907 NWUI Need to upgrade apache tomcat 9.0.81 for JDK 8 upgrade, and fix CVE-2023-45648,
CVE-2023-44487, CVE-2023-42794, and CVE-2023-42795
90137 vProxy Upgrade the jackson-core version to 2.16.0
90160 vProxy Archive request tracking defect or archive vProxy 4.3.0.56 with NW 19.9.0.5 release
90179 NW-Server NWREE-25526 completes with failures but reports the saveset as valid copies
90719 vProxy Upgrade apache tomcat 9.0.82 in vcui component
90792 NW-Server ncurses fix being ported to a latest CHF of 19.9
91439 vProxy nsrdisp_nwbg core dump following upgrade to 19.9.0.1
82243 NWUI Blackduck Scan: Medium Security Vulnerability jackson-databind2.13.5
85607 vProxy nsrvim throws an error code with no exception, and DPRINT shows nsr::Exception:
null
85883 NW-Client BMR ISO update request for Secure Boot bypass vulnerability (CVE-2023-24932) |
VRT - 15785
88133 vProxy nsrvproxy_save core dumps on load overrides

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Table 3. Resolved issues in NetWorker 19.11 (continued)
Issue ID Functional area Description
89502 NMC/nsradmin/NW- NWREE-25535: ClientID missing from retired clients on NMC or nsradmin
Server
91340 NW-Server NWREE-25219: concurrent recover space operations on the same volume must be
prevented
91594 NW-Server Automatically delete savesets with a NULL ss_host or ss_name on nsrmmdbd startup
91875 RESTAPI REST API jobs GET returns incorrect Unit of dataSize
92007 RESTAPI RESTAPI log is flooded with " JsonConvEngine -Discarded unknown JSON keys: '[]' "
whenever a protection policy is accessed in NWUI
92142 vProxy nsrvproxy_recover logs should fallback to nsr-tmp on failure to redirect
93038 NetWorker- [NWREE-25219]: nsrsnmd NSR error ssid '<NUMBER>' may be an orphaned saveset -
StorageNode Data Loss
93209 vProxy Blackduck Scan : Spring Boot 2.7.17
93888 NW-Server [NWREE-25705] Backups failing to rename the "active" file on Data Domain must be
marked as failed
93920 RESTAPI NWUI recover perpetually fails after one or more successes with error: Failed to
get the details for selected backup
94180 NetWorker Devices DU or DL situation due to NetWorker Disk volume reported twice, one with ~ sign
85908 GSTD Need to remove the weak ciphers from GSTD port 9001 in Linux
86058 NW-Server Upgrade libcurl from 8.0.1 to 8.4.0
92169 NetWorker Devices After NetWorker upgrade to 19.8, all storage nodes are going to the "not ready" state,
automatically returning to "ready" state, and the cycle repeats intermittently
97123 NetWorker logging Improved error logging of JSON parsing in policy definition changes
80267 NMC, NW-Server Enable the Keep the selected save sets indefinitely option on clone copy updates
backup copies clone retention time from NMC
83034 NW-Server nsrjobd does not purge some completed jobs post upgrade to NetWorker 19.7.1
85387 NW Clone Unable to clone hyper-V saveset in recyclable mode in tapes
87300 NMC-UI Unable to clone backup savesets with retention "forever" using NMC
88058 NW-Server Data Domain to use filecopy instead of fastcopy
88561 NW-Server NetWorker resources are incorrectly replaced by 0-length versions as a result of disk
full events
92059 NW-Server All NAS snapshot save sets deleted by NSRIM
93034 NW-StorageNode nsrsnmd core dumps after upgrade to 19.8.0.2
92534 RESTAPI Unconfigured libraries are not listed after scan under /unconfiguredlibraries
87477 NWUI Vulnerability Apache Santuario (Java)2.3.0 observed in blackduck scan
90727 NW Clone Upgrading curlX version to 8.0.1 to resolve the vulnerabilities
86460 GSTD Renegotiation on GST NMC port to be disabled in Linux
81211 NW-Server mminfo -avot core dump
87407 NW-Server nsr_start fails to setup nsr_t_varp->nsr_ssid when falling back to agent-assisted
save
90828 NW-Server Unnecessary resdb update for client SID when ENABLER is used which makes nsrd
unresponsive
91216 NWUI NetWorker Management Console: Vulnerability CVE-2023-46589 for tomcat version
9.0.71 fixed in version 9.0.85 - NetWorker Management Console
92233 NWUI Need to upgrade the jackson-databind 2.15.2 to 2.16.1 in NWUI and monitoring

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Table 3. Resolved issues in NetWorker 19.11 (continued)
Issue ID Functional area Description
92579 RESTAPI RESTAPI BD Scan reports vulnerability on libxml2 2.10.3
93171 NWUI Need to upgrade the jackson-databind 2.15.2 to 2.16.1 in Authc
94188 NW-Server Saveset is not changing to "browsable" status despite scanner -i bringing the indexes
back
94339 NW-Server mtree replication fails to export if there are ssids with no indexes: Index entry not
found for ssid
94446 NMC Tenant Database name field is disabled in NMC Client Configuration
94923 NW-Server During restart of services, NMC or NWUI fails to launch, and the error Failed
to load server certifcates: extentions not allowed in v2
certifcates is observed in daemon log in the Windows setup
94967 NW-Server NetWorker creates orphaned files by improperly erasing newly created Data Domain
files
95744 NW-Server nsrmmd crashes when doing ORPHAN_LOGGING (level 2) in a rare situation
95916 NW-Server Unable to send mail notification after upgrading to 19.10.0.1
95978 NW-Server The retention period has been incorrectly configured to extend until the year 2160
96538 vProxy vProxy backup fails after upgrading NetWorker Server to 19.10.0.2
97244 NW-Server OSS upgrade porting to 19.10.0.3 branch
97501 vProxy Archive vProxy 4.3.0.60 with NetWorker 19.10.0.3 release
79071 NetWorker, vProxy During a VMware vProxy file level recovery session, in the NMC Recovery page, files
shuffle in the sorted list in Select the Files and Folders menu and shows a different
identity in the summary list
90169 NetWorker Server NetWorker services fail to come up due to the error Error: unable to
perform an operation on node 'rabbit@HOSTNAME'. Please see
diagnostics information and suggestions below. in Windows server
with NetWorker 19.10 and later versions
336534 NetWorker Server Data Domain device details are not displayed in nsrwatch
87470 RESTAPI View log button is not functional for Clone Policy with 50k SSID
88651 NWUI On clicking the View log button at job level, it displays a message no details
available for this job
88597 NWUI The dialog box for custom menu is missing for the dashboard, and status counts
refresh interval in the settings menu at right top
88844 NWUI/NMC When you concurrently start workflows that are targeted to the same device such
as, DD or AFTD, NMC/NWUI displays the status of the device as "Active" though the
operation succeeds. There is no functional impact
338041 BBB (Backup) BBB incremental sometimes fails on ext3 when the block size is 1024 (1k)
83783 Cluster NWREE-24697: authc_config.sh is not upgrading the VCS linux cluster server
environment H2DB
83784 Cluster NWREE-24697: authc_config.sh is not upgrading the SLES HAE linux cluster server
environment H2DB
87071 Cluster Error message is observed while running networker.cluster, and services are not
coming up in the Linux cluster
88770 Cluster Bootstrap backup failed due to Authentication database file mismatch. While
upgrading NetWorker to version 19.10, there is an authcdb version mismatch in the
cluster shared drive. This is because the authcdb is not upgrading from the cluster
shared drive
89599 Cluster Backup and recover operations are failing in the cluster environment

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Known issues and limitations
Learn about the known issues in the NetWorker 19.11 release.
NOTE: For known issues and limitations in the previous NetWorker releases, see the NetWorker 19.10 Release Notes on the
Dell Support website.

General issues
The following table contains known issues that are general, including general messaging, compatibility, and configuration issues.

Table 4. General issues

Issue ID Functional area Description Workaround

337798 NetWorker Virtual Remove Launch NMC icon for NVE as N/A
Edition Storage Node implementation.
335601 NetWorker Server Replicated save sets that are deleted from N/A
the source server are not deleted in the
target server media database.
335176 NetWorker Changing the retention period where N/A
Storage Node the retention time is reduced using the
scanner -m -y command does not
function as expected.
335199 NetWorker Server In an LTO-9 setup, for an uncalibrated tape N/A
drive, the initialization time is long.
331077 NetWorker Server If a NetWorker 19.4 server with retired Create the client instance using nsradmin.
clients is upgraded to NetWorker 19.5 or
later, creating another instance of the client
after changing the client's state from retired
to active using NMC fails with the following
error:

Couldn't find the

attribute all saveset
expired for <hostname> in
Same_type_name_rl_cache

Backup issues (includes traditional file system, and block-based

backups)
The following table contains backup issues.

Table 5. Backup issues

Issue ID Functional area Description Workaround

323114 Backup During bootstrap backup, the file system Increase space allocation to /nsr/mm
usage increases up to three times the folder.
regular size, even for a short time.

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Recovery issues (includes traditional file system, and block-based
backup restores)
The following table contains known issues that affect NetWorker recovery operations, including traditional file system, and
block-based backup recovery operations.

Table 6. Recovery issues

Issue ID Feature Description Workaround

338515 BMR (Recovery) BMR 19.8.0.x fails with no response ● Boot any BMR ISO.
from the server, only when the time ● On the Welcome window, change The local time
zone is changed. zone is: field to any time zone other than Pacific
Standard time.
● Make a change on at least one of the other
fields; The current date is: or The current time
is:. There must be at least one other field that
is modified with the Time zone field. Either set a
new time or a new date.
● Click Next.
To verify if the time zone has been set properly,
switch to the WinPE command line, and check the
time zone with the command: reg query
HKLM\System\CurrentControlSet\Control
\TimeZoneInformation.

Cloning and staging issues

The following table contains known issues that affect the cloning and staging operations.

Table 7. Cloning and staging issues

Issue ID Feature Description Workaround

335200 Cloning Occasionally, clone fails with the following N/A

error:Unable to bind socket to
port 7937 from connection
port range 0-0: Cannot assign
requested address
326740 Cloning If RPS is disabled, cloning to a DDBoost Perform one of the following steps:
device over FC takes a considerable amount ● Enable RPS clone.
of time. ● Manually set the flag use_ip_if=yes.

Virtualization issues (includes vProxy appliance, VMware Backup

appliance, and VADP)
The following table contains known issues that affect NetWorker virtualization, including NetWorker VMware Protection with
the vProxy appliance (or NVP), VMware Backup appliance, and VADP.

Table 8. Virtualization issues

Issue ID Feature Description Workaround

88409 VMware Hotadd backup failures are seen in VCD 10.5 N/A
(vProxy) setup while using NetWorker.

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Table 8. Virtualization issues (continued)

Issue ID Feature Description Workaround

338541 VMware NetWorker virtual machine backup fails for N/A

(vProxy) smartscale devices when the retention lock is
enabled.
336995 VMware Emergency recovery through NWUI fails with N/A
(vProxy) error "Resource not found."

NetWorker Management Web UI issues

The following table contains known issues that affect the NetWorker Management Web UI (NWUI) tasks.

Table 9. NWUI issues

Issue ID Feature Description Workaround
88130 NWUI Local and Active Directory (AD) users N/A
without permissions can log in to the
NetWorker User Interface (NWUI) and
access policy details and logs. Users who
lack the authorization to 'monitor' the
NetWorker server should not have visibility
into any server information. In NetWorker
Management Console (NMC), users not
added manually to the 'console users' group
cannot open the console, but the NWUI
allows all domain users to log in and view
server information, even when no permissions
are granted.
85534 NWUI Overlapping and truncated issues of N/A
attributes are seen in NWUI.
88602 NWUI Concatenation issues are seen for different N/A
pages of NWUI.

NetWorker Management Console (NMC) issues

The following table contains known issues that affect the NMC, including reporting, notifications, and the user interface.

Table 10. NMC issues

Issue ID Feature Description Workaround
326257 NMC When emergency restore is performed for Retry emergency restore.
the first time with an ESX host, at the
time of connecting to the ESX host, if the
response from the ESX host is delayed, then
a timeout may be seen in the UI (NMC/
NWUI). Sometimes the UI may not be able to
show the existing vProxy information in the
ESX host.
326676 NMC The recovery results pane in NMC Recover Use NWUI for retrieving the exact size of
tab displays the total recovered size as 2147 the recovered VM.
GB even when the saveset size is larger than
2147 GB.
319188 NMC The maximum allowed value in the NMC N/A
retention field is 500,000 (6 digits). Since
the time boundary value is up to 136 years,

8
Table 10. NMC issues (continued)
Issue ID Feature Description Workaround
you cannot enter boundary values for Hours,
Minutes, and Seconds.

Install and upgrade issues

There are no known issues that affect installing and upgrading NetWorker, including packaging, binaries, Client Push,
compatibility, and interoperability.

Cluster issues
There are no known issues that affect the Cluster environment.

NetWorker Snapshot Management (NSM) issues

There are no known issues that affect NSM operations in this release.

Network Data Management Protocol (NDMP) issues

The following table contains known issues that affect NDMP operations in this release.

Table 11. NDMP issues

Issue ID Functional area Description Workaround

338042 NDMP NDMP Multistream backup: Fix NDMP 1. Once the backup is aborted or failed as
Client to handle aborted or failed backups stated in the issue, wait for the DDRL to be
that are partially written to DDRLed device. past.
2. Run nsrim -X which deletes the
incomplete or aborted saveset from MMDB.

NetWorker utility issues

The following table contains known issues that affect NetWorker utilities in this release.

Table 12. Utility issues

Issue ID Functional area Description Workaround

338443 Utility Error seen while opening nsradmin and Non-visual mode of nsradmin can be used, and
nsrwatch in visual mode on Ubuntu Server. NMC or NWUI can be used instead of nsrwatch.

Device and media issues

The following table contains known issues that affect devices and media.

Table 13. Device and media issues

Issue ID Feature Description Workaround

273649 CloudBoost If the NetWorker server and the CloudBoost Update the missing host entries for
appliance are in different domains, host NetWorker and CloudBoost in the following
entries might be missing in the host files, locations.

9
Table 13. Device and media issues

Issue ID Feature Description Workaround

or there might be forward or reverse name For CloudBoost:

resolution issues between NetWorker and
CloudBoost. With this scenario, the following ● /etc/hosts
error message appears: ● /opt/maginatics/active/
The selected CloudBoost Appliance is mgt_console/resources/
unsupported for device type CloudBoost. templates/hosts.erb

For NetWorker:

● /etc/hosts
● /nsr/res/servers

Localization issues
This section describes the known issues that affect localization.

Table 14. Localization issues

Issue ID Feature Description Workaround

77960 RESTAPI Error messages originating from the For Windows environment, to enable
NetWorker server that are propagated over translations of error messages originating
RESTAPI are appearing untranslated in the from the server, run the command
Windows environment. nsrcatconfig -c add ja ja from the
command prompt on the NetWorker server,
and restart the NetWorker services.
88603 NWUI Some of the attributes and strings of NWUI The same attributes can be seen in the
are not translated. English language.

Environment and system requirements

The NetWorker Performance Optimization Planning Guide provides information on the environment and system requirements.

Installation and upgrade considerations

To install NetWorker 19.11, use the guidelines provided in the NetWorker Installation Guide.
To upgrade NetWorker from a previous release, use the guidelines provided in the NetWorker Update Guide

Where to get help

The Dell Technologies Support site contains important information about products and services including drivers, installation
packages, product documentation, knowledge base articles, and advisories.
A valid support contract and account might be required to access all the available information about a specific Dell Technologies
product or service.

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Additional resources
You can use these resources to find more information about this product, get support and provide feedback.

Related documentation
The NetWorker documentation set includes the following publications, available on the Support website:
● NetWorker E-LAB Navigator

Provides compatibility information, including specific software and hardware configurations that NetWorker supports. To
access E-LAB Navigator, go to elabnavigator.
● NetWorker Administration Guide
Describes how to configure and maintain the NetWorker software.
● NetWorker for Network Data Management Protocol (NDMP) User Guide
Describes how to use the NetWorker software to provide data protection for NDMP filers.
● NetWorker Cluster Integration Guide
Contains information that is related to configuring NetWorker software on cluster servers and clients.
● NetWorker Installation Guide
Provides information about how to install, uninstall, and update the NetWorker software for clients, storage nodes, and
servers on all supported operating systems.
● NetWorker Update Guide

Describes how to update the NetWorker software from a previously installed release.
● NetWorker Release Notes

Contains information about new features and changes, fixed problems, known limitations, environment, and system
requirements for the latest NetWorker software release.
● NetWorker Command Reference Guide

Provides reference information for NetWorker commands and options.

● NetWorker and Data Domain Boost Integration Guide

Provides planning and configuration information about the use of Data Domain devices for data deduplication backup and
storage in a NetWorker environment.
● NetWorker Performance Optimization Planning Guide

Contains basic performance tuning information for NetWorker.

● NetWorker Server Disaster Recovery and Availability Best Practices Guide

Describes how to design, plan for, and perform a step-by-step NetWorker disaster recovery.
● NetWorker Snapshot Management Configuration Guide

Describes the ability to catalog and manage snapshot copies of production data that are created by using mirror technologies
on storage arrays.
● NetWorkerSnapshot Management for NAS Devices Configuration Guide

Describes how to catalog and manage snapshot copies of production data that are created by using replication technologies
on NAS devices.
● NetWorker Security Configuration Guide

Provides an overview of security configuration settings available in NetWorker, secure deployment, and physical security
controls needed to ensure the secure operation of the product.
● NetWorker and VMware Integration Guide

Provides planning and configuration information about the use of VMware in a NetWorker environment.
● NetWorker Error Message Guide

Provides information about common NetWorker error messages.

● NetWorker Licensing Guide

Provides information about licensing NetWorker products and features.

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● NetWorker REST API documentation

Contains the NetWorker APIs and includes tutorials to guide you in their use.
● CloudBoost Integration Guide
Describes the integration of NetWorker with CloudBoost.
● CloudBoost Security Configuration Guide

Provides an overview of security configuration settings available in NetWorker and Cloud Boost, secure deployment, and
physical security controls needed to ensure the secure operation of the product.
● NetWorker Management Console Online Help

Describes the day-to-day administration tasks that are performed in the NetWorker Management Console and the
NetWorker Administration window. To view the online help, click Help in the main menu.
● NetWorker User Online Help
Describes how to use the NetWorker User program, which is the Windows client interface, to connect to a NetWorker
server to back up, recover, archive, and retrieve files over a network.

Where to find product documentation

● Dell Customer Support
● Dell Community Network

Where to get support

The Support website Dell Customer Support provides access to product licensing, documentation, advisories, downloads, and
how-to and troubleshooting information. The information can enable you to resolve a product issue before you contact Support.
To access a product-specific page:
1. Go to Dell Customer Support.
2. In the search box, type a product name, and then from the list that appears, select the product.

Knowledgebase
The Knowledgebase contains applicable solutions that you can search for either by solution number (for example, KB000xxxxxx)
or by keyword.
To search the Knowledgebase:
1. Go to Dell Customer Support.
2. On the Support tab, click Knowledge Base.
3. In the search box, type either the solution number or keywords. Optionally, you can limit the search to specific products by
typing a product name in the search box, and then selecting the product from the list that appears.

Live chat
To participate in a live interactive chat with a support agent:
1. Go to Dell Customer Support.
2. On the Support tab, click Contact Support.
3. On the Contact Information page, click the relevant support, and then proceed.

Service requests
To obtain in-depth help from Licensing, submit a service request. To submit a service request:
1. Go to Dell Customer Support.
2. On the Support tab, click Service Requests.

12
 NOTE: To create a service request, you must have a valid support agreement. For details about either an account or
obtaining a valid support agreement, contact a sales representative. To find the details of a service request in the Service
Request Number field, type the service request number, and then click the right arrow.

To review an open service request:

1. Go to Dell Customer Support.
2. On the Support tab, click Service Requests.
3. On the Service Requests page, under Manage Your Service Requests, click View All Dell Service Requests.

Online communities
For peer contacts, conversations, and content on product support and solutions, go to the Dell Community Network.
Interactively engage with customers, partners, and certified professionals online.

How to provide feedback

Feedback helps to improve the accuracy, organization, and overall quality of publications. Perform one of the following steps to
provide feedback:
● Go to Dell Content Feedback Platform, and submit a ticket.
● Send feedback to DPADDocFeedback.

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Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

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