Rev.

A00
January 2025

Dell NetWorker 19.12 Release Notes

This document describes the new features, resolved issues, and known issues in NetWorker.
Current Release Version: 19.12
Release Type: Major (MA)

Topics:
• Revision history
• Product description
• New features
• Resolved issues
• Known issues and limitations
• Environment and system requirements
• Installation and upgrade considerations
• Where to get help

Revision history
The following table presents a revision history of this document.

Table 1. Document revision history

Document revision Date Description
A00 January 2025 First release of this document for NetWorker 19.12.

Product description
The NetWorker environment provides the ability to protect an enterprise against data loss. As the enterprise grows, so does
the complexity and importance of protecting data. The NetWorker software provides the power and flexibility to meet these
challenges.
The NetWorker software is a cross-platform, client/server application that provides the ability to remotely manage all
NetWorker servers from a web-enabled, graphical interface.
Before installing this release, review the NetWorker Installation Guide, NetWorker Administration Guide, and other
documentation. The "Additional resources" section lists the complete documentation set.
NOTE: Any references to the Data Domain systems and the Data Domain devices in the document indicate PowerProtect
DD appliances.

NOTE: End of life (EOL) of ESRS is on 15 May, 2023.

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New features
This section provides information about the new features and enhancements in NetWorker 19.12.

Table 2. New features in NetWorker 19.12

Functional area Feature description Summary of benefits
Security Starting with NetWorker 19.12, NetWorker N/A
uses updated OpenSSL Library 3.0.14 for
Linux.
NOTE: NetWorker still uses OpenSSL
Library 1.1.1n for Windows.

VMware Support for instant access to mount the IA N/A

datastore on all ESXi hosts in the cluster. If
a performance issue occurs, this allows virtual
machines to perform VMotion between hosts.
RESTAPI NetWorker RESTAPI has introduced new You can perform the following operations
endpoints /op/reconfiguredevices, /op/label for an SCSI library:
, /op/inventory under storage nodes and ● Reconfigure a configured library
unconfigured libraries to reconfigure a (jukebox resource).
configured library and other operations as a ● Operations like labeling, inventory,
part of the NetWorker device and libraries and enable or disable at library slot
management. level wherever applicable.
● Update the allowed attributes of
a jukebox or unconfigured library
resource.
● View drive details in unconfigured
and jukebox resource responses.
Localization Added support for Japanese language for N/A
messages originating from the NetWorker
server that are propagated using RESTAPI.
NetWorker Management Web UI Starting with NetWorker 19.12, you can use N/A
(NWUI) the NetWorker Management Web UI to
manage libraries and perform the following
operations:
● Scan for devices on a storage node.
● Configure a library based on a drive data.
● Configure all libraries on a storage node.
● Delete configured and unconfigured
library.
For more information, see the NetWorker
Management Web UI Online Help.

NetWorker Management Web UI Added support for localization in the Korean N/A
(NWUI) language.
NetWorker Server Starting with NetWorker 19.12, you can The ability to increase the DD retention
update the saveset retention lock time lock time on a save set allows you the
by using nsrmm command {nsrmm -U flexibility to not wait for the DD retention
" ddretention- time" -S "ssid/ lock time to expire to update a save set.
cloneid"}.
For more information, see the topic Using
nsrmm to update the save set retention lock
time in the NetWorker Administration Guide.

NetWorker Server Added support to delete DD retention-locked The ability to delete DD retention-locked
save sets. save sets.

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Table 2. New features in NetWorker 19.12 (continued)
Functional area Feature description Summary of benefits

For more information, see the topic Deleting

retention locked savesetsin the NetWorker
Administration Guide.

Security Added support for authc password rotation Authc password rotation script helps
script for authc keystore and truststore. users to rotate passwords for authc
keystore and truststore.
For more information, see the NetWorker
Security Configuration Guide.

Localization Added support for Korean language for N/A

messages originating from the NetWorker
server that are propagated using RESTAPI.
Security Added support for Two-Factor Authentication A single scan is required to log in
using Time-based One-time Password (TOTP) to Multi-factor authentication (MFA)
with single QR registration. enabled local user while QR registration.
For more information, see the NetWorker
Security Configuration Guide.

NetWorker Management Web UI Added support to backup and recover NDMP N/A
(NWUI) clients by using NWUI.
For more information, see the NetWorker
Management Web UI Online Help.

Server From NetWorker 19.12, dynamic file system Ability to perform dynamic file system
backup is available for Azure File System. backup for Azure File System.
For more information, see the NetWorker
Administration Guide.

See the NetWorker product support page (Dell Support) for user documentation pertaining to the new features.

Resolved issues
The following issues have been resolved in NetWorker 19.12.

Table 3. Resolved issues in NetWorker 19.12

Issue ID Functional area Description
331576 NetWorker Storage Changing the retention period where the retention time is reduced using the scanner
Node -m -y command does not function as expected.
77960 RESTAPI Error messages originating from the NetWorker server that are propagated over
RESTAPI are appearing untranslated in the Windows environment.
88603 NWUI Some of the attributes and strings of NWUI are not translated.
85534 NWUI Overlapping and truncated issues of attributes are seen in NWUI.
88602 NWUI Concatenation issues are seen for different pages of NWUI.
94939 NVE Removed root login requirement for SSH login. This enhances security and prevents
reverse SSH tunnel exploitation.
100359 NetWorker NetWorker 19.10.0.2 Rest API PUT fails because of a misspelled value for security
administrators: "ChangeSecuriitySettings"
100457 NMC NMC Recover Browse option is not working as expected in the NMC wizard recover
tab
100640 NWUI [VRT-22017]-Spring framework needs an upgrade from 5.3.24 to 5.3.34 (Authc) and
Spring security to 5.8.14
100668 Azure Issue with NMC to display Azure Subscription information in Server Page

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Table 3. Resolved issues in NetWorker 19.12 (continued)
Issue ID Functional area Description
100835 NetWorker Server NSR backup templates are too restrictive after upgrade to 19.10
101068 Azure Unable to see VMs under some Resources Groups under Azure Subscription
101418 NetWorker Server mminfo -t 2360 returns "Segmentation fault (core dumped)" when there are entries in
the media database that have missing components and have a size of 0
102044 vProxy Upgrade the " cxf-rt-frontend-jaxws " library to 3.5.9 [VRT-22702]
102135 NetWorker When a single clone instance is expired using NMC UI, ssbrowse is changed to now
and the index is purged
102286 REST API REST API does not render some messages under Monitoring -> Server Messages for
"Saving to" and "Done Saving to"
102340 NetWorker Server Backup templates are not honored by manual save when NSR_MAST is set
102364 NetWorker VRT-22790: NW 19.11 - Blackduck internal scan - libxml2 vulnerabilities - NetWorker
102501 NetWorker VM backup failing with SSL certificate error on NetWorker 19.10.0.3
102689 vProxy Archive request tracking defect: archive vProxy 4.4.0-4 with NW Main branch
103060 NVE NVE-Vulnerabilities -Python3 and Cloudinit packages need to be upgraded to the
latest versions
103074 NetWorker Server Backup of an individual VM in a protection policy using "start individual client" option.
Backup succeeded for the VM. Cancelled the policy during the clone operation. Used
"Restart" option, policy immediately failed with the error
103402 NWUI, REST API NWUI: Unable to get storage unit information when DD added as IPV6 address
103665 NWUI [VRT-23436] Need an upgrade in postgresql to 16.4 (NMC)
103740 NetWorker Server Post-upgrade to version 19.10.0.2, the file /tmp/cryptolib.log is rapidly consuming disk
space
103775 NetWorker Client VRT-23411: NW 19.11 - NetWorker Pen Test: nsrexec daemon vulnerability from client
- NetWorker
104082 Azure Azure VM recovery fails with error "VNet name is not provided or not found in Azure.
List of defined vnets:" - Part 1 (CLI)
105045 Azure Azure VM recovery fails with error "VNet name is not provided or not found in Azure.
List of defined vnets:" - Part 2 (UI support)
105067 NMC NMC workflow's schedule override is not displayed with "last day every year" clause
105083 NWUI WARNING: Unable to add the resource at [/WEB-INF/classes/vc-messages/alarm-
messages_en.properties] to the cache for web application [/nwui] because there was
insufficient free space available after evicting expired cache entries
106369 NetWorker Server VTL: NetWorker 19.11: Unable to label tapes, the operation does not complete.
106645 NetWorker Devices nsrmmd memory leak in NetWorker 19.10.0.4 AIX
80290 NMC NWREE-24270: gstSnmpTrapd service has unquoted service path
85908 NMC VRT-15827-Need to remove the weak ciphers from GSTD port 9001-Linux
87119 NMC, NWUI Postgresql needs to be upgraded to 12.18 in NMC
92169 NetWorker Devices After NW upgrade to 19.8, all storage nodes going to "not ready" state, automatically
returns to "ready" state. This cycle repeats intermittently.
92229 NWUI Postgresql needs an upgrade to 12.18 for NWUI monitoring
93224 Client VRT-21780: Upgrade libcurl to 8.4.0 to 8.7.1 version
93442 NWUI Standalone NWUI is not logged in RHEL 8
93869 Security VRT-21782:Bzip2 must be upgraded
94647 NMC saveset is not listed in the media column in NMC

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Table 3. Resolved issues in NetWorker 19.12 (continued)
Issue ID Functional area Description
95984 NetWorker Clone Unable to create a Data Domain Cloud Tier device on SLES 15SP4 and Ubuntu 18.04.6
LTS as a NetWorker server
96291 NVE NVE-python3-urllib3 package must be upgraded to latest -1.25.10-3.34.1
96456 NVE NVE Nessus : VRT-20309: Apache Tomcat 9.0.0.M1 < 9.0.86 multiple vulnerabilities
96457 NVE NVE Nessus : VRT-20347:Apache 2.4.x < 2.4.59
97056 NWUI, REST API NWUI failure to refresh inventory for large vCenter 'hostname.domain.com'.
97123 NetWorker Improved error logging of JSON parsing in policy definition changes
97943 vProxy Unable to run nsrpolicy action create backup vmware-vproxy
98048 NetWorker Server SLES15 SP4 operating system version is not displayed correctly
98560 NetWorker Unable to recover vProxy VMs from a vCenter to another reporting error "client
'hostname.domain.com' and the -c argument 'hostname1.domain.com' don't match".
99068 NetWorker Server Mention restart of NetWorker services for Server and SN after rDNS change
99107 NetWorker FSS basefile tracking problems with Backup Optimization set to Performance and
Retention Lock enabled
99147 vProxy NVP 19.10 - Is the "Fallback to NBD for IDE disks" option hidden somewhere
99485 NWUI NWUI is showing foreign directories in SMT SUs when creating DD devices
99847 NetWorker Clone Clone to DD CT devices fail for VM savesets after upgrade to 19.10.0.2: 5008-flags
and mode combination invalid
99851 vProxy Archive request tracking defect: archive vProxy 4.4.0-3 with NW 19.10.0.4 release
108475 NVE NVE upgrade denied when avidb contains versions prior NW 18: NetWorker version is
not applicable

Known issues and limitations

Learn about the known issues in the NetWorker 19.12 release.
NOTE: For known issues and limitations in the previous NetWorker releases, see the NetWorker 19.11 Release Notes on the
Dell Support website.

General issues
The following table contains known issues that are general, including general messaging, compatibility, and configuration issues.

Table 4. General issues

Issue ID Functional area Description Workaround

109120 NetWorker Virtual SSH root disable functionality for local host N/A
Edition fails for 19.11 → 19.12 upgrade.

Backup issues (includes traditional file system, and block-based

backups)
The following table contains backup issues.

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Table 5. Backup issues

Issue ID Functional area Description Workaround

323114 Backup During bootstrap backup, the file system Increase space allocation to /nsr/mm
usage increases up to three times the folder.
regular size, even for a short time.

Recovery issues (includes traditional file system, and block-based

backup restores)
The following table contains known issues that affect NetWorker recovery operations, including traditional file system, and
block-based backup recovery operations.

Table 6. Recovery issues

Issue ID Feature Description Workaround

338515 BMR (Recovery) BMR 19.8.0.x fails with no response ● Boot any BMR ISO.
from the server, only when the time ● On the Welcome window, change The local time
zone is changed. zone is: field to any time zone other than Pacific
Standard time.
● Make a change on at least one of the other
fields; The current date is: or The current time
is:. There must be at least one other field that
is modified with the Time zone field. Either set a
new time or a new date.
● Click Next.
To verify if the time zone has been set properly,
switch to the WinPE command line, and check the
time zone with the command: reg query
HKLM\System\CurrentControlSet\Control
\TimeZoneInformation.

Cloning and staging issues

The following table contains known issues that affect the cloning and staging operations.

Table 7. Cloning and staging issues

Issue ID Feature Description Workaround

335200 Cloning Occasionally, clone fails with the following N/A

error:Unable to bind socket to
port 7937 from connection
port range 0-0: Cannot assign
requested address
326740 Cloning If RPS is disabled, cloning to a DDBoost Perform one of the following steps:
device over FC takes a considerable amount ● Enable RPS clone.
of time. ● Manually set the flag use_ip_if=yes.

Virtualization issues (includes vProxy appliance, VMware Backup

appliance, and VADP)
The following table contains known issues that affect NetWorker virtualization, including NetWorker VMware Protection with
the vProxy appliance (or NVP), VMware Backup appliance, and VADP.

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Table 8. Virtualization issues

Issue ID Feature Description Workaround

88409 VMware Hotadd backup failures are seen in VCD 10.5 N/A
(vProxy) setup while using NetWorker.
338541 VMware NetWorker virtual machine backup fails for N/A
(vProxy) smartscale devices when the retention lock is
enabled.
336995 VMware Emergency recovery through NWUI fails with N/A
(vProxy) error "Resource not found."

NetWorker Management Web UI issues

The following table contains known issues that affect the NetWorker Management Web UI (NWUI) tasks.

Table 9. NWUI issues

Issue ID Feature Description Workaround
88130 NWUI Local and Active Directory (AD) users N/A
without permissions can log in to the
NetWorker User Interface (NWUI) and
access policy details and logs. Users who
lack the authorization to 'monitor' the
NetWorker server should not have visibility
into any server information. In NetWorker
Management Console (NMC), users not
added manually to the 'console users' group
cannot open the console, but the NWUI
allows all domain users to log in and view
server information, even when no permissions
are granted.

NetWorker Management Console (NMC) issues

The following table contains known issues that affect the NMC, including reporting, notifications, and the user interface.

Table 10. NMC issues

Issue ID Feature Description Workaround
326257 NMC When emergency restore is performed for Retry emergency restore.
the first time with an ESX host, at the
time of connecting to the ESX host, if the
response from the ESX host is delayed, then
a timeout may be seen in the UI (NMC/
NWUI). Sometimes the UI may not be able to
show the existing vProxy information in the
ESX host.
326676 NMC The recovery results pane in NMC Recover Use NWUI for retrieving the exact size of
tab displays the total recovered size as 2147 the recovered VM.
GB even when the saveset size is larger than
2147 GB.
319188 NMC The maximum allowed value in the NMC N/A
retention field is 500,000 (6 digits). Since
the time boundary value is up to 136 years,
you cannot enter boundary values for Hours,
Minutes, and Seconds.

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Install and upgrade issues
There are no known issues that affect installing and upgrading NetWorker, including packaging, binaries, Client Push,
compatibility, and interoperability.

Cluster issues
There are no known issues that affect the Cluster environment.

NetWorker Snapshot Management (NSM) issues

There are no known issues that affect NSM operations in this release.

Network Data Management Protocol (NDMP) issues

The following table contains known issues that affect NDMP operations in this release.

Table 11. NDMP issues

Issue ID Functional area Description Workaround

338042 NDMP NDMP Multistream backup: Fix NDMP 1. Once the backup is aborted or failed as
Client to handle aborted or failed backups stated in the issue, wait for the DDRL to be
that are partially written to DDRLed device. past.
2. Run nsrim -X which deletes the
incomplete or aborted saveset from MMDB.

NetWorker utility issues

The following table contains known issues that affect NetWorker utilities in this release.

Table 12. Utility issues

Issue ID Functional area Description Workaround

338443 Utility Error seen while opening nsradmin and Non-visual mode of nsradmin can be used, and
nsrwatch in visual mode on Ubuntu Server. NMC or NWUI can be used instead of nsrwatch.

Device and media issues

The following table contains known issues that affect devices and media.

Table 13. Device and media issues

Issue ID Feature Description Workaround

273649 CloudBoost If the NetWorker server and the CloudBoost Update the missing host entries for
appliance are in different domains, host NetWorker and CloudBoost in the following
entries might be missing in the host files, locations.
or there might be forward or reverse name
resolution issues between NetWorker and For CloudBoost:
CloudBoost. With this scenario, the following ● /etc/hosts
error message appears:
● /opt/maginatics/active/
The selected CloudBoost Appliance is mgt_console/resources/
unsupported for device type CloudBoost. templates/hosts.erb

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Table 13. Device and media issues

Issue ID Feature Description Workaround

For NetWorker:

● /etc/hosts
● /nsr/res/servers

Localization issues
The following table contains known issues that affect localization in this NetWorker release.
The following table contains known issues that affect the NetWorker Management Web UI (NWUI) tasks.

Table 14. Localization issues

Issue ID Feature Description Workaround
107868 Localization Some NWUI pages displayed English text that N/A
was not translated into Korean, appearing as
untranslated strings and tooltips.
108508 Localization Mistranslated strings are displayed on the N/A
NWUI pages.

Environment and system requirements

The NetWorker Performance Optimization Planning Guide provides information on the environment and system requirements.

Installation and upgrade considerations

To install NetWorker 19.12, use the guidelines provided in the NetWorker Installation Guide.
To upgrade NetWorker from a previous release, use the guidelines provided in the NetWorker Update Guide

Where to get help

The Dell Technologies Support site contains important information about products and services including drivers, installation
packages, product documentation, knowledge base articles, and advisories.
A valid support contract and account might be required to access all the available information about a specific Dell Technologies
product or service.

Additional resources
You can use these resources to find more information about this product, get support and provide feedback.

Related documentation
The NetWorker documentation set includes the following publications, available on the Support website:
● NetWorker E-LAB Navigator

Provides compatibility information, including specific software and hardware configurations that NetWorker supports. To
access E-LAB Navigator, go to elabnavigator.
● NetWorker Administration Guide

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 Describes how to configure and maintain the NetWorker software.
● NetWorker for Network Data Management Protocol (NDMP) User Guide

Describes how to use the NetWorker software to provide data protection for NDMP filers.
● NetWorker Cluster Integration Guide
Contains information that is related to configuring NetWorker software on cluster servers and clients.
● NetWorker Installation Guide

Provides information about how to install, uninstall, and update the NetWorker software for clients, storage nodes, and
servers on all supported operating systems.
● NetWorker Update Guide
Describes how to update the NetWorker software from a previously installed release.
● NetWorker Release Notes
Contains information about new features and changes, fixed problems, known limitations, environment, and system
requirements for the latest NetWorker software release.
● NetWorker Command Reference Guide
Provides reference information for NetWorker commands and options.
● NetWorker and Data Domain Boost Integration Guide
Provides planning and configuration information about the use of Data Domain devices for data deduplication backup and
storage in a NetWorker environment.
● NetWorker Performance Optimization Planning Guide

Contains basic performance tuning information for NetWorker.

● NetWorker Server Disaster Recovery and Availability Best Practices Guide

Describes how to design, plan for, and perform a step-by-step NetWorker disaster recovery.
● NetWorker Snapshot Management Configuration Guide

Describes the ability to catalog and manage snapshot copies of production data that are created by using mirror technologies
on storage arrays.
● NetWorkerSnapshot Management for NAS Devices Configuration Guide

Describes how to catalog and manage snapshot copies of production data that are created by using replication technologies
on NAS devices.
● NetWorker Security Configuration Guide

Provides an overview of security configuration settings available in NetWorker, secure deployment, and physical security
controls needed to ensure the secure operation of the product.
● NetWorker and VMware Integration Guide

Provides planning and configuration information about the use of VMware in a NetWorker environment.
● NetWorker Error Message Guide

Provides information about common NetWorker error messages.

● NetWorker Licensing Guide

Provides information about licensing NetWorker products and features.

● NetWorker REST API documentation

Contains the NetWorker APIs and includes tutorials to guide you in their use.
● CloudBoost Integration Guide

Describes the integration of NetWorker with CloudBoost.

● CloudBoost Security Configuration Guide

Provides an overview of security configuration settings available in NetWorker and Cloud Boost, secure deployment, and
physical security controls needed to ensure the secure operation of the product.
● NetWorker Management Console Online Help

Describes the day-to-day administration tasks that are performed in the NetWorker Management Console and the
NetWorker Administration window. To view the online help, click Help in the main menu.
● NetWorker User Online Help

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 Describes how to use the NetWorker User program, which is the Windows client interface, to connect to a NetWorker
server to back up, recover, archive, and retrieve files over a network.

Where to find product documentation

● Dell Customer Support
● Dell Community Network

Where to get support

The Support website Dell Customer Support provides access to product licensing, documentation, advisories, downloads, and
how-to and troubleshooting information. The information can enable you to resolve a product issue before you contact Support.
To access a product-specific page:
1. Go to Dell Customer Support.
2. In the search box, type a product name, and then from the list that appears, select the product.

Knowledgebase
The Knowledgebase contains applicable solutions that you can search for either by solution number (for example, KB000xxxxxx)
or by keyword.
To search the Knowledgebase:
1. Go to Dell Customer Support.
2. On the Support tab, click Knowledge Base.
3. In the search box, type either the solution number or keywords. Optionally, you can limit the search to specific products by
typing a product name in the search box, and then selecting the product from the list that appears.

Live chat
To participate in a live interactive chat with a support agent:
1. Go to Dell Customer Support.
2. On the Support tab, click Contact Support.
3. On the Contact Information page, click the relevant support, and then proceed.

Service requests
To obtain in-depth help from Licensing, submit a service request. To submit a service request:
1. Go to Dell Customer Support.
2. On the Support tab, click Service Requests.
NOTE: To create a service request, you must have a valid support agreement. For details about either an account or
obtaining a valid support agreement, contact a sales representative. To find the details of a service request in the Service
Request Number field, type the service request number, and then click the right arrow.

To review an open service request:

1. Go to Dell Customer Support.
2. On the Support tab, click Service Requests.
3. On the Service Requests page, under Manage Your Service Requests, click View All Dell Service Requests.

Online communities
For peer contacts, conversations, and content on product support and solutions, go to the Dell Community Network.
Interactively engage with customers, partners, and certified professionals online.

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How to provide feedback
Feedback helps to improve the accuracy, organization, and overall quality of publications. Perform one of the following steps to
provide feedback:
● Go to Dell Content Feedback Platform, and submit a ticket.
● Send feedback to DPADDocFeedback.

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Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

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