Satyendra Priyadarshi
linkedin.com/in/satyendra-priyadarshi-487b28205
PROFESSIONAL SUMMARY
With 2.5+ years of experience in Healthcare Consultant, Project Management and Client Management, I have successfully
managed multiple client relationships, demonstrated leadership and contributed to organizational growth. I am now
eager to leverage my skills in a new role, focusing on efficient project delivery and ongoing professional development.
WORK EXPERIENCE
Oracle, Associate Consultant October 2024 - February 2025
•Executed primary and secondary market research to derive actionable insights and enable strategic decision- making
that enhanced clients’ daily business process.
•Collaborated with the IT Product Team to analyze multi-client datasets using Power BI, uncovering key trends and
driving the development of new features for internal teams and clients.
•Contributed to proposal development, participated in onshore client meetings to deliver strategic
recommendations, and crafted presentations to support data-driven decision-making and ensure seamless
project execution.
•Supported client transition initiatives by verifying backend data accuracy and configuring notification systems for
successful client go-lives.
Alight Solution,Operation Associate December 2023 - September 2024
•Served as a Case Manager to streamline, monitor, and oversee disability management processes via LeavePro,
contributing to effective health management.
•Mentored over 25 team members and facilitated buddy-up sessions as a Subject Matter Expert (SME) for
client-specific cases.
•Managed a portfolio of 17+ clients while consistently sustaining a 95% process quality score.
•Diagnosed operational inefficiencies by conducting detailed process analyses and recommended timely
corrective actions to minimize claim delays by 20%.
•Orchestrated the end-to-end benefit lifecycle by aggregating inputs, validating outputs, and resolving client
escalations to enhance operational effectiveness.
•Spearheaded a compliance project by coordinating with internal and external stakeholders, consistently
achieving Turnaround Time (TAT) and Performance Guarantee (PG) targets.
•Addressed customer complaints and resolved issues promptly, enhancing overall client satisfaction.
Guardian Life, Operations Team Member July 2022 - November 2023
•Worked on the Operation Team following Alight Solution acquisition of Guardian Life processes.
SKILLS
Microsoft(Word, Outlook, Excel, PowerPoint and BI), Strong Attention to Detail, Teamwork Communication,
Financial Risk Management, Leadership Initiatives, Stakeholder Management, Client Management, Market
Research, Data Analysis, Project Management, Quality and Compliance Assurance, Strong Analytical and
Problem-solving skills, Root Cause Analysis and Process Improvement.
CERTIFICATIONS
STS - Advance Diploma in Computer Science
RCSM - Advance Diploma in Computer Applications
Pendo.io - Product Management, Al for Product Management and Radical Product Thinking & VisionSetting.
EDUCATION
Purnea College Purnea June 2018 - June 2022
Bachelor of Business Administration - 65.4%
High School Sahebganj, 10th - 65% 2015 - 2016
CS College,12th - 51.2% 2016 - 2018
Achievements
• High-Five Award
• Colleague of Month Award
