Integrated Freelancing and QnA System with

Task bidding and Answer ranking

Sri Lakshmi Praba M Subhashree P Swetha A
Department Of Information Technology Department Of Information Technology Department Of Information Technology
Panimalar Institute Of Technology Panimalar Institute Of Technology Panimalar Institute Of Technology
Chennai, India Chennai, India Chennai, India
[email protected] [email protected] [email protected]

Mrs. Swagatha J P Dr. Suma Christal Mary S Mrs. Rajeswari V

Assistant professor Professor and Head Assistant professor
Department Of Information Technology Department Of Information Technology Department Of Information Technology
Panimalar Institute Of Technology Panimalar Institute Of Technology Panimalar Institute Of Technology
Chennai, India Chennai, India Chennai, India
[email protected] [email protected] [email protected]

I. INTRODUCTION

The digital economy has revolutionized various aspects

Abstract— In today’s fast-paced digital world, individuals of how people work, learn, and solve problems, driving
and businesses alike seek platforms that not only provide accurate transformations in multiple industries [5]. A significant
information but also facilitate task execution with ease. development within this digital landscape is the rise of
Addressing this demand, we introduce a unified solution that
freelancing platforms and online communities that connect
integrates a freelancing job portal with an intelligent Q& A
platform, offering users a seamless experience. Users can post
users with professionals capable of meeting their specific
technical or development-related tasks, while freelancers bid on needs [4]. Freelancing has become a vital pa rt of the global
these projects and deliver comprehensive solutions, including labor market, with millions of skilled individua ls offering
video demonstrations for enhanced clarity and transparency. This services across different domains such as software
feature empowers users with actionable insights and access to development, content creation, marketing , and design [10].
skilled professionals within a single platform. At the core of this Platforms such as Upwork, Fiverr, and Freelancer have
system is an advanced voting prediction algorithm that analyzes played an essential role in facilitating this change, acting as
factors such as upvotes, user reputation, and content quality to intermediaries that match clients with freelance
surface the most relevant and accurate answers. By automating
professionals [7]. These platforms offer a flexible solution
the prioritization of high-quality responses, the platform
significantly reduces the time users spend searching for solutions,
for hiring skilled individuals for one-off projects, allowing
enhancing efficiency and satisfaction. Freelancers, on the other both individua ls and businesses to access expert knowledge
hand, benefit from increased visibility and opportunities to without engaging in long-term contracts or the traditional
showcase their expertise through well-executed project deliveries. hiring process [9]. Despite the success and widespread use
This integration creates a symbiotic relationship between of freelancing platforms, they present certain challenges for
knowledge-sharing and task execution, bridging the gap between users [3]. A major hurdle is the difficulty in finding the right
users’ immediate information needs and long-term project goals. freelancer for a particular task [2]. Freelancers are typically
By fostering collaboration and innovation, the system transforms organized into broad categories, requiring users to review
the traditional freelancing and Q&A models into a unified
numerous profiles, proposals, and feedback before
ecosystem. It serves as a powerful tool for empowering users,
streamlining workflows, and driving productivity, positioning
identifying the most appropriate candidate for their needs
itself as a game-changer in the realm of technical problem-solving [6]. This process can be overwhelming, especially when
and freelancing. The platform’s voting prediction algorithm users need urgent assistance with technical issues or
ensures that the most accurate and relevant answers are specialized projects [1]. The sheer volume of available
highlighted, reducing time spent searching for solutions and freelancers exacerbates this problem, making it challenging
enhancing user satisfaction. Freelancers gain a competitive edge to pinpoint professionals with the precise expertise required
with opportunities to bid on projects and deliver high-quality, for specific tasks [8]. Additionally, users may only lea rn
video-supported outcomes. about the quality of a freelancer's work after the project has
been completed, as profiles and ratings a re often based on
Keywords— VPA(Voting Prediction Algorithm),FJQ
(Freelancing Job Portal and Q&A Platform),RATS (Relevant
past work that may not accurately reflect current capabilities
Answer and Task Solution),Freelancing Integration, Answer [7]. This uncertainty adds a layer of risk when selecting
Prioritization ,User Collaboration, Task Execution Efficiency professionals for complex or time-sensitive tasks [5].In
(TEE), User Satisfaction Index (USI). Parallel , question-and-answer (Q&A) platforms like Stack
Overflow, Quora , and Reddit have become indispensable
resources for individua ls looking for solutions to specific
problems [1]. These platforms provide access to vast
amounts of knowledge, addressing a wide variety of topics,
from technical challenges to genera l inquiries [9]. However,
finding relevant and accurate answers among the vast

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volume of content can be time-consuming [3]. Users often ecosystem, allowing both users and freelancers to colla
have to sift through multiple responses, filtering out borate confidently and maintain a healthy working
irrelevant or low-quality answers to identify the most useful relationship [9].
ones [4]. This issue is particularly prominent in technical Research on advanced algorithms and recommendation
fields where precise expertise is required for accurate systems has shown their potential in improving user
solutions [8]. Many Q&A platforms lack an efficient method experiences on similar platforms [7]. Techniques such as
for ranking answers , which means users may spend an clustering for job profiles and sophisticated matching
excessive amount of time navigating through suboptimal algorithms, as explored in [3], can make the process of
responses [2]. This inefficiency is especially problematic finding suitable freelancers more efficient. Additionally, the
when users need fast, actionable solutions to specific use of resume-based recommendation systems, like those
technical questions [10]. Consequently, the process of discussed in [10], can further enhance the accuracy of
finding the right information can be frustrating and time- freelancer discovery by adapting to the changing needs of
consuming, adding to the challenges of addressing complex users. These insights could significantly improve the
issues in a timely manner [6]. There is a growing need for an efficiency and effectiveness of integrated platforms,
integrated platform that combines the best features of ensuring that users are matched with the right professionals
freelancing platforms and Q&A systems, offering users both for their needs [9]. Moreover, leveraging deep learning
immediate solutions to technical queries and access to techniques to summarize and prioritize content, as described
professional assistance for long-term projects [1]. Such a in [6], could help streamline the Q&A process by providing
system could significantly improve the user experience by more relevant and concise answers. This would minimize
streamlining the process of problem-solving and task the time users spend sifting through irrelevant information,
delegation, making it more efficient and accessible [5]. By ensuring they can find high-quality answers more efficiently
merging these two functionalities, users would have a single [7]. The use of probabilistic models, such as those found in
point of contact for resolving immediate issues and [4], for predicting trends and evolving user needs could also
managing more complex, ongoing tasks, without needing to optimize the platform’s recommendation system, improving
visit multiple platforms for different needs [10]. This the matching of freelancers to projects and ensuring better
integrated solution would enable users to post their outcomes for users [10].
questions, which would be prioritized using a voting-based
algorithm that takes into account upvotes, user reputation, II. LITERATURE REVIEW
and the quality of the answers provided [9]. This approach
ensures that users receive timely, accurate solutions, The freelancing industry has experienced rapid growth
reducing the time spent searching for answers and over the past decade, becoming a cornerstone of the global
improving overall efficiency [7]. Along-side addressing economy. Studies like [7] emphasize the role of platforms
questions, the platform would also act as a freelancing porta such as Upwork and Fiverr in reshaping traditional
l for users seeking professional support for long-term projects employment structures by offering flexible, project-based
[6]. Whether it’s software development, content creation, or opportunities. However, despite their convenience, these
graphic design, users would be able to post tasks requiring platforms present significant challenges for users, including
specialized skills, and freelancers could browse these the difficulty of finding professionals with the precise
listings, place bids, and, upon hiring, complete the work expertise required for specific tasks [3]. Research in [2]
directly through the platform [3]. A distinctive feature of this highlights how the broad categorization of freelancers often
system would be the ability for freelancers to upload video leads to inefficiencies, requiring users to manually sift
demonstrations of their work, allowing users to evaluate through numerous profiles and proposals to identify the best
their skills visually before making a hiring decision [5]. Video fit for their needs. To address these inefficiencies,
presentations offer a clearer picture of a freelancer’s advancements in artificial intelligence have been proposed.
capabilities, helping users make more informed choices based For example, [5] presents a framework for dynamic role
on tangible evidence of their skills [9]. This feature is identification using machine learning algorithms, which
particularly useful for fields like graphic design, video editing, cluster freelancer profiles based on skillsets and historical
or other visual professions, where seeing the quality of a performance. This approach not only reduces the time
freelancer’s work is essential to decision- making [7]. required to match users with suitable professionals but also
Additionally, the platform would be designed with a focus on improves the accuracy of task allocation. Simila rly, Ashrafi
user experience, ensuring it is intuitive and accessible to both et al. in [10] discuss the use of resume-based
novice and experienced users [3]. Users would find it easy to recommendation systems to enhance freelancer discovery,
navigate between posting questions, browsing freelancer enabling platforms to adapt to the evolving needs of users
profiles, and managing projects without unnecessary more effectively. Parallel to the evolution of freelancing
complications [2]. The platform would cater to a wide range of platforms, Q&A systems like Stack Overflow and Quora
industries and professions, offering customizable options have become indispensable for individuals seeking quick,
based on specific user needs, which would further enhance its reliable solutions to specific problems. Studies such as [9]
appeal and functionality [10]. A key feature of the platform demonstrate the potential of these platforms to provide vast
would be its secure payment gateway, which would ensure repositories of knowledge across diverse domains.
safe and transparent transactions between users and However, the sheer volume of content often makes it
freelancers [8]. Freelancers could trust that they would be pa challenging to locate accurate and relevant answers quickly
id fairly upon completion and approval of their work, while [4]. Research in [6] explores how deep learning models,
users could be confident that their financial transactions would such as Long Short-Term Memory (LSTM) networks, can
be processed securely and without complications [1]. This be employed to prioritize and summarize responses,
level of transparency and security is crucial for fostering significantly reducing the time users spend navigating
trust within the through irrelevant information.

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 III. PROBLEM STATEMENT
heavily on upvotes and timestamps, which may not
adequately reflect the relevance or quality of answers.
Probabilistic models discussed in [4] offer a solution by Freelancing and Q&A platforms currently operate in
incorporating contextual factors such as user reputation, isolation, causing significant inefficiencies and challenges
semantic relevance, and answer quality. These models for users seeking task execution and problem -solving
improve the overall user experience by ensuring that high- solutions. Freelancing platforms require users to sift through a
quality responses are prioritized and readily accessible. large number of profiles and proposals to find the right
Fraud detection is another a rea where freelancing platforms professionals, often leading to mismatches and wasted time.
can benefit from advanced technologies. In [4], the authors The existing matching algorithms are outdated, overly broad,
discuss the integration of contextual features, such as the and unable to efficiently connect clients with suitable
advertiser’s internet presence and registry records, to freelancers. Moreover, task allocation is inefficient, and a
enhance the accuracy of fraud detection models. These lack of personalization in the process results in delays and
features help create a secure environment for users, unmet expectations for both freelancers and clients. On the
fostering trust in the platform’s ecosystem. Additionally, other hand, Q&A platforms struggle with poor answer
transparent payment systems highlighted in [9] play a ranking, which forces users to spend excessive time filtering
crucial role in maintaining user confidence by ensuring out irrelevant or low-quality responses. This results in users
seamless and fair financial transactions between users and having difficulty finding accurate, reliable answers in a sea
freelancers. Dynamic recommendation systems have also of content. The lack of an effective ranking system based on
been a focus of recent research. The study in [3] compares expertise, relevance, and user feedback makes it hard to trust
real-time and batch recommendation systems, the information provided, further reducing the platform’s
demonstrating that real-time systems significantly enhance effectiveness for problem-solving. Additionally, both
user engagement by providing timely and relevant freelancing and Q&A platforms suffer from security issues,
suggestions. This is particularly valuable for freelancing particularly in fraud detection and payment systems.
platforms, where user needs are often time-sensitive. Freelancers often face the risk of non-payment or
Similarly, In [6] explore adaptive learning techniques that exploitation, while clients are concerned about the
adjust recommendations based on user behavior and authenticity of the work being delivered. The absence of
preferences, further improving the relevance and effective fraud prevention mechanisms and secure payment
effectiveness of the system. Educational alignment with gateways erodes trust and hampers user engagement. The
industry needs is another critical area explored in [7]. current fragmentation of these systems means that users
The study underscores the importance of practical skills, must rely on multiple platforms, wasting time and resources,
such as agile methodologies and software requirements and leading to a suboptimal experience. The lack of AI-
engineering, in bridging the ga p between academic driven optimization further limits platform functionality,
curricula and market demands. This aligns with findings in leaving users with a generic, inefficient experience that fails
[1], which advocate for greater collaboration between to meet their specific needs. A solution is needed in the form
academia and industry to ensure that graduates are better of a unified platform that combines the best features of
prepared to meet the challenges of the modern workforce. freelancing and Q&A systems. This platform should utilize
A related a rea of interest is the application of topic advanced AI algorithms to enhance freelancer discovery,
modelling techniques, such as Latent Dirichlet Allocation improve matching accuracy, and provide personalized user
(LDA), to ana lyse user queries and job postings. The study experiences. It should also incorporate an effective answer
in [8] demonstrates how LDA can uncover la tent patterns ranking system on Q&A platforms, supported by relevance,
and trending skills in large datasets, guiding both users and expertise, and engagement metrics. Additionally, the
platform administrators in tailoring their offerings to meet platform must offer robust fraud detection, secure payment
market demands. This approach has proven effective in systems, and enhanced trust mechanisms to ensure a safe and
enhancing the relevance of Q&A responses and optimizing transparent environment for users. By addressing these
the matching of freelancers to specific tasks. Finally, challenges, such a platform would enable seamless task
integrated platforms that combine the functionalities of execution, efficient problem -solving, and a secure
freelancing portals and Q&A systems offer a promising environment for freelancers, clients, and individuals seeking
solution to the limitations of existing models. Studies in [5] answers, greatly improving productivity and user
and [10] highlight the potential of such systems to satisfaction.
streamline user interactions by providing both immediate
answers to queries and access to skilled professionals for IV. PROPOSED FRAMEWORK
long-term projects. By leveraging advanced algorithms,
fraud detection mechanisms, and secure payment systems, A flexible, user-centric, and efficient platform for
these platforms can deliver a seamless and efficient user knowledge sharing and task execution is offered by the
experience. In summary, the reviewed literature emphasizes Integra ted Freelancing and Q&A Platform. The key
the need for innovation in freelancing and Q&A platforms components and how they interact within the proposed
to address their current limitations. The integration of AI- system architecture are shown in Fig.1. The system
driven recommendation systems, adaptive learning models, combines a variety of modern technologies, including
and secure transaction mechanisms can significantly React.js or Vue.js for the frontend, Node.js with Express.js
enhance the functionality and user satisfaction of these (or Django/Spring Boot) for the backend, and
platforms. MySQL/PostgreSQL for structured data storage alongside
By combining the strengths of both systems, an MongoDB for unstructured data.
integrated solution can revolutionize the way users solve These technologies work together to provide a
problems and manage tasks, paving the way for a more dynamic and responsive user experience, with an efficient
efficient and accessible digital ecosystem. backend to handle core functions such as user
management, content moderation, bidding, and payment
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processing. B. Freelancer Management and Task Bidding Process

The freelancer management and bidding process within

the platform is designed to provide both users and
freelancers with a transparent and structured experience.
The process begins when users post tasks with clear
specifications, which are then categorized into relevant
fields such as coding, design, or writing. Freelancers are
notified based on their expertise and can place bids with their
proposed price and estimated completion time. This bidding
process allows users to compare multiple proposals, making it
easier to select the best freelancer based on qualifications,
ratings, and cost. The platform incorporates an evaluation
mechanism where users rate freelancers after each task,
which builds a dynamic reputation system. Freelancers can
also rate users, which helps ensure trust and accountability.
Feedback, user ratings, and communication features are
integrated to make sure that both users and freelancers are
satisfied with the work. Payment is only released after the
user confirms the task completion, ensuring that freelancers
Fig 1:Workflow Diagram are compensated fairly and transparently for their work.
The system leverages machine learning algorithms for
dynamic content recommendation and a user-friendly C. Content Rating and Transparency Mechanisms
interface that makes it easy for both users and freelancers The content rating module is a crucial pa rt of the Integra ted
to interact. A transparent, user-focused process is Freelancing and Q&A Platform. Users are prompted to rate
implemented for content rating and management, ensuring content (answers, tutorials, code snippets, etc.) on a scale from
that high-quality content is surfaced to users based on their 1 to 5, providing feedback on helpfulness. To ensure the system
queries. The content upload and content rating modules are remains transparent, users can only rate once per content, and
tightly integra ted, ensuring that the platform stays up-to-
measures such as IP and MAC address verification are used to
date with relevant technical and non-technical content that
is categorized to optimize discoverability. The payment mitigate fraudulent behavior.
system also ensures transparency, making the freelancing The platform automatically prioritizes and surfaces high-
process seamless and secure, from bidding through to task quality content through an algorithm that takes into Two-
completion and payment release. factor authentication (2FA) is required for both freelancers
and users to enhance security during the login process. The
A. Integrated Freelancing and Q&A Platform Approach platform also adheres to data privacy laws, ensuring that
users’ personal information is handled securely and
The Integra ted Freelancing and Q&A Platform responsibly.
framework is designed with the user in mind, ensuring ease Fraud prevention mechanisms are integrated throughout the
of use and transparency throughout the system. The process platform, particularly during the content rating and freelancer
begins with users posting queries, after which the platform bidding processes, to maintain trust and transparency, account
identifies relevant content and offers a bidding process for ratings, user reputation, and content engagement.
freelancers to take up tasks. Freelancers create detailed Additionally, explainability mechanisms are implemented to
profiles that are continuously updated to reflect their skills enhance content transparency. Visualizations of user feedback
and experience, allowing users to select the best-fit and content quality metrics are presented to both users and
freelancer based on their query needs. The system ensures content creators. This ensures that users understand why
that both freelancers and users can engage in ongoing certain content is being recommended or surfaced for their
communication to confirm expectations and ensure quality queries. The feedback loop and content review system allow
deliverables. Machine learning and algorithmic content for continuous improvement, ensuring that content quality
recommendation play an essential role in the platform, remains high.
dynamically offering the most relevant answers, The platform continuously updates its rating algorithms to
suggestions, and task recommendations based on user adapt to evolving user behavior and content trends. Regular
interactions and queries. With an algorithm that prioritizes audits and user feedback are leveraged to refine transparency
well-rated and highly engaged content, users receive the mechanisms and maintain fairness. Additionally, community-
most accurate and valuable information. This system is also driven moderation ensures that content quality aligns with
continually evolving, as user feedback and interaction platform standards, fostering a trustworthy environment.
inform content, task management, and feature User activity logs are monitored to detect and prevent any
improvements. The platform also incorporates a feedback manipulative rating patterns. Furthermore, AI-driven analysis
loop, allowing users and freelancers to rate content, helps identify and promote insightful contributions while
services, and each other, contributing to the continuous filtering out low-quality or misleading content. Periodic
improvement of platform services. Ethical considerations reports on content performance and user engagement are
a rebuilt into the system, ensuring secure handling of generated to enhance platform reliability and user trust.
personal data, task payments, and transaction details. This
approach ensures transparency, accountability, and fairness
across all interactions.

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 E. Security and Privacy Considerations

The platform prioritizes security and privacy through the

implementation of SSL/TLS encryption for all sensitive
data, including personal information and payment details.
Two-factor authentication (2FA) is required for both
freelancers and users to enhance security during the login
process. The platform also adheres to data privacy laws,
ensuring that users’ personal information is handled
securely and responsibly. Fraud prevention mechanisms
are integrated throughout the platform, particularly during
the content rating and freelancer bidding processes, to
maintain trust and transparency.

The platform strengthens security through role-based

access control (RBAC), ensuring that users, freelancers,
and administrators have appropriate permissions, thereby
minimizing unauthorized data access. Regular security
audits and vulnerability assessments are conducted to
identify potential risks and reinforce system defenses
against cyber threats. Additionally, user data is
safeguarded through anonymization techniques and secure
encryption, ensuring that sensitive information remains
protected from breaches and unauthorized access.
Fig 2. Architecture of Freelance
Website F. Scalability and Maintenance

The system is designed to be highly scalable, with a

D. Payment Gateway and Report Generation microservices architecture that allows each component, such
as content management, bidding, and payments, to be
The payment system within the Integrated Freelancing independently scaled based on demand. Hosted on cloud
and Q&A Platform is designed to ensure smooth, platforms like AWS or Google Cloud, the system can
transparent, and secure transactions between users and dynamically adjust its resources to accommodate growing
freelancers. The platform supports milestone payments, traffic. Automated backup systems and disaster recovery
with funds held in escrow until users approve work plans are in place to ensure that user data is protected and
delivered by freelancers. This ensures that freelancers are business continuity is maintained. The platform ensures
compensated fairly only when users are satisfied with the high performance and reliability through load balancing,
results. Payment disputes can be handled through the which efficiently distributes traffic across multiple servers
platform, and users can request revisions before making a to prevent downtime during peak usage. Continuous
final payment. monitoring tools track system performance in real time,
The Report Generation module provides while auto-scaling mechanisms dynamically adjust
administrators with detailed insights into platform activity. resources based on traffic demands, eliminating the need
This includes reports on user and freelancer engagement, for manual intervention. Additionally, the modular
microservices architecture allows seamless updates and
task postings, and transactions. Admins can track task types,
maintenance, enabling individual components to be
payment volumes, and user activity to monitor trends and upgraded or fixed without affecting the overall system
optimize the platform’s performance. Reports also offer functionality.
insights into the most popular types of tasks and content,
enabling better service offerings for users. G. Community Engagement and Skill Development
The payment system includes multi-currency
support, enabling seamless transactions for freelancers and The Integrated Freelancing and Q&A Platform fosters an
users worldwide. Automated invoice generation ensures that active community by providing opportunities for skill
both parties receive clear financial records for every development and networking.
transaction, simplifying expense tracking. To enhance The platform includes a learning hub where users and
security, the platform supports multiple payment methods, freelancers can access tutorials, webinars, and resources
including credit/debit cards, digital wallets, and bank tailored to their fields of interest. Interactive features, such
transfers, offering users flexibility and convenience. as discussion forums and live Q&A sessions, encourage
Advanced fraud detection mechanisms, such as AI-driven knowledge sharing and collaboration among users.
analysis and manual reviews, help prevent unauthorized Freelancers can showcase their expertise by contributing
transactions and ensure a safe payment environment. high-quality content, which improves their visibility and
Additionally, the platform facilitates tax and compliance ratings on the platform.Gamification elements, such as
reporting, allowing freelancers to track their earnings and badges and achievement levels, are incorporated to
motivate user engagement and recognize contributions.
generate tax related reports in line with local regulations.
payment processing and additional incentives.

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 V. RESULT AND DISCUSSION These metrics collectively confirm the system’s ability to
deliver a seamless and efficient user experience. High
scalability ensures consistent performance during peak
The proposed system integrates a freelancing job portal usage, while optimized resource utilization supports a robust
with a Q&A platform, utilizing advanced algorithms to and responsive platform, enabling users to seamlessly
deliver personalized solutions and optimize user transition between posting queries and hiring freelancers.
experience. Centra l to this system is the Voting Prediction Fig. 3.
Algorithm (VPA), which demonstrates robust performance
in ranking accurate answers based on quality metrics such
as upvotes, user reputation, and semantic relevance.
Additionally, the system's ability to match tasks with
suitable freelancers was evaluated using precision, recall,
and F1-score metrics. These measures provide quantitative
insights into the system’s efficiency and its ability to deliver
accurate recommendations.
Performance Metrics
The system's accuracy in ranking the most relevant answers
and matching tasks to freelancers is expressed in (1):

𝑇𝑝+𝑇𝑛
Accuracy= 𝐹𝑝+𝐹𝑛+𝑇𝑝+𝑇𝑛

Precision measures the accuracy of freelancer Fig.3. Performance Assessment

recommendations and answer prioritization, ensuring that
only high-quality matches are presented. The system
achieved an overall accuracy of 92% in prioritizing Q&A B. Resource Utilization Metrics
responses and task allocation. With a recall of 85%, the
system effectively captures relevant responses and suitable The system’s resource efficiency was assessed by
freelancer matches.(2) monitoring memory usage, scalability, and response time
under various workloads. The response time, a critical
performance indicator, demonstrated an average latency of
1.2 seconds for task allocation and 0.8 seconds for Q&A
𝑇𝑝 query prioritization, indicating high computational
Precision= 𝐹𝑝+𝑇𝑝
efficiency. Memory usage metrics revealed that the system
effectively managed data-intensive operations, consuming
Recall assesses the system’s ability to retrieve all relevant an average of 70% of available memory during peak
matches and responses, demonstrating its operations. Scalability tests showed that the system
comprehensiveness in handling user queries. (3) maintained stable performance with up to 500 concurrent
users, ensuring reliability even under heavy workloads.
𝑇𝑝
These metrics collectively confirm the system’s ability to
Recall= 𝑇𝑛+𝑇𝑝 deliver a seamless and efficient user experience. High
scalability ensures consistent performance during peak
usage, while optimized resource utilization supports a robust
The system's F1-score indicates balanced performance, and responsive platform, enabling users to seamlessly
effectively managing both precision and recall metrics. transition between posting queries and hiring freelancers.
(4),
precision⋅recall
F1=2⋅ precision+recall VI. CONCLUSION AND FUTURE SCOPE

TABLE I. PERFORMANCE EVALUATION The proposed system aims to resolve the inefficiencies
commonly found in freelancing and Q&A platforms by
integrating advanced AI-driven technologies and machine
Metrics Value(%) learning models. With an impressive performance,
achieving 92% accuracy, 89% precision, 85% recall, and an
F1-score of 87%, it demonstrates a strong ability to provide
Precision 89% personalized and accurate recommendations. The system
Recall 85% enhances the user experience while ensuring trust and
security through robust fraud detection and adaptive
F1 Score 87%
learning capabilities. By merging the functionalities of
Accuracy 92% freelancing and Q&A platforms into a cohesive solution, it
streamlines task management and problem-solving, offering
users a more intuitive ecosystem.

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