BLACK
DIAMOND www.blackdiamonds.co.in
HR
HANDBOOK
2024
1. Welcome and Introduction
Policy:
The recruitment and selection process ensures that the
organization attracts, selects, and retains the best talent.
Procedures:
Identify job requirements.
Write job descriptions and specifications.
Post job advertisements on relevant platforms.
Screen resumes and shortlist candidates.
Conduct interviews and assessments.
Perform reference checks.
Extend job offers and negotiate terms.
Checklist:
Define position needs with the hiring manager.
Draft a detailed job description and specification.
Post job advertisements on internal/external job boards.
Shortlist candidates based on criteria.
Schedule and conduct interviews.
Perform background checks and verify references.
Send offer letter and follow up for confirmation.
2.Employment Policies
Policy:
A structured onboarding
process helps integrate
new employees into the
organization and sets
them up for success.
Procedures: Welcome the new hire and introduce
them to the company culture.
Provide necessary training on
company policies and procedures.
Ensure the employee has the necessary
tools and access.
Assign a mentor or buddy for the
onboarding period.
Send welcome email and schedule
Checklist: orientation.
Complete necessary paperwork
(employment forms, tax forms).
Provide employee handbook and other
policy documents.
Set up the workstation and grant
access to systems.
Schedule meetings with key team
members.
Provide job-specific training and
orientation sessions
3.Compensation & Benefits
01 Policy:
Ensure fair and equitable compensation for all employees,
including benefits like healthcare, retirement plans, and bonuses.
02 Procedures:
Determine pay scales and structures.
Administer payroll and benefits programs.
Review compensation regularly based on performance
and market standards.
03 Checklist:
Establish salary grades and pay scales.
Review employee compensation packages.
Process payroll accurately and on time.
Manage employee benefits, including insurance, retirement
plans, and leave policies.
Conduct annual salary reviews
4. Performance Management
Policy
A structured performance management process helps
align employee goals with organizational objectives
Procedures:
Set clear performance goals and expectations.
Conduct regular performance reviews.
Provide constructive feedback and set improvement plans.
Reward high performance with incentives and promotions.
Checklist:
Set performance goals and KPIs for each employee.
Schedule quarterly and annual performance reviews.
Provide regular feedback to employees.
Implement performance improvement plans for
underperforming employees.
Recognize and reward outstanding performance.
5. Training & Development
Policy:
Continuous learning and development programs enhance
employee skills and contribute to organizational growth.
Procedures:
Identify training needs through skills assessments.
Design training programs aligned with business goals.
Provide both internal and external learning opportunities.
Measure the effectiveness of training.
Checklist:
Conduct training needs
analysis.
Develop or outsource
training programs (e.g.,
technical skills, leadership).
Track employee progress
through LMS.
Evaluate the effectiveness
of training programs.
Offer career development
and mentorship programs
6. Employee Relations
01 Policy:
Maintain a positive work
environment through open
communication and conflict
resolution.
Address
promptly.
Foster a
Procedures:
employee
culture of
grievances
respect and
02
inclusivity.
Handle disciplinary issues with fairness
and consistency.
03 Checklist:
Create an
employee concerns.
open-door policy for
Maintain grievance and dispute
resolution procedures.
Ensure disciplinary actions align with
company policies.
Promote work-life balance initiatives.
Organize regular employee engagement
activities.
7. HR Policies & Compliance
Policy:
Ensure that the organization adheres to
local labor laws and industry regulations
while maintaining updated HR policies.
Procedures:
Draft and update HR policies regularly.
Ensure compliance with statutory laws
and regulations.
Conduct HR audits and legal reviews.
Checklist:
Review and update HR policies annually.
Ensure compliance with labor laws (e.g.,
ESI, EPF,
Shops and Establishment Act). File
mandatory reports and returns.
Conduct regular HR audits to ensure
compliance.
Provide compliance training for
employees and management.
8. Payroll & HR Analytics
Policy:
Ensure timely and accurate payroll processing while
leveraging HR analytics for decision-making
Procedures:
Process employee payroll, taxes, and benefits.
Analyze payroll data to optimize compensation
strategies.
Use HR analytics for tracking key performance
indicators.
Checklist:
Verify timesheets and attendance records.
Process monthly payroll and distribute payslips.
File tax returns and compliance reports.
Create HR dashboards and analyze metrics like
turnover, and productivity.
Generate monthly/quarterly HR reports for
management.
9. Talent Acquisition & Retention
01 Policy:
Focus on acquiring and retaining top talent through structured
recruitment and retention strategies.
02 Procedures:
Develop long-term strategies for talent acquisition.
Build relationships with educational institutions.
Create programs to retain top-performing employees.
03 Checklist:
Develop and maintain a talent pipeline.
Implement a referral program.
Monitor employee turnover and retention rates.
Conduct stay interviews to understand retention factors.
Offer career development and growth opportunities.
10. Legal & Compliance
Policy:
Ensure that the company is compliant with all labor laws,
regulatory requirements, and ethical standards.
Procedures:
Stay updated on changing labor laws.
Handle disputes, investigations, and audits effectively.
Ensure the company complies with labor laws, OSHA, and
other regulations
Checklist:
Stay updated on local and national labor laws.
Handle disputes and investigations promptly.
Maintain accurate compliance records.
Conduct regular training on legal compliance for staff.
Prepare for labor audits and inspections.
11. Diversity & Inclusion
Policy:
Promote a diverse and inclusive workplace
where all employees feel respected and
valued.
Procedures:
Implement policies to promote diversity
in hiring and promotion.
Foster an inclusive company culture.
Monitor diversity metrics and set goals
for improvement.
Checklist:
Develop diversity hiring goals and
strategies.
Implement bias training for leadership
and staff.
Monitor diversity statistics and report
progress.
Establish employee resource groups
(ERGs).
Foster an inclusive work environment
through policies and practices.
12. HR Technology & Automation
Policy:
Leverage technology to
streamline HR processes
and enhance efficiency.
Procedures: Use HR Information Systems (HRIS) to
manage employee data.
Automate routine HR tasks (e.g.,
attendance, leave requests).
Ensure data privacy and compliance
with security standards.
Checklist: Select and implement HR technology
systems (HRIS, payroll software).
Automate administrative tasks where
possible.
Regularly update software for security
and performance.
Provide training for HR technology
tools.
Monitor system performance and
resolve any issues.
