Terminal Information

Booklet

Shell Energy and Chemicals Park Rotterdam

Revisie info Laatste revisie Datum Reden

Oil / chemicals A 01-02-2022 Eerste uitgave

Oil B 01-04-2022 Europoort toegevoegd en tekstuele wijzigingen

Chemical C 03-06-2024
Oil / D 28-03-2025 Update Environmental Criteria for Suspending
Chemicals Operations

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INTRODUCTION:

In conjunction with these Shell Terminal Pernis Safety Book, the latest edition of the international
edition of the International Safety Guide for Oil Tankers and Terminals and The Rotterdam, Port
Authority regulations is applicable.

Tankers and their equipment must meet in accordance with the IMO BCH/IBC code guidelines. The
criteria stated in this Safety Book do not relief the Tanker and/or Terminal from their obligation to use
the best judgement when assessing the suitability of conditions for loading or discharging alongside
Shell Terminal Rotterdam.

The master is responsible for the operation of his tanker including the cargo handling operations. He is
to ensure that his staff who is delegated for the cargo operations are qualified and competent to do so.
At all times, sufficient crew should be available onboard to keep an efficient and safe deck and cargo
watch.

Distribution List

 Port Authority
 Pilots (Head Office)
 Shipping Agent
 MTA
 Terminal Representatives/Shore Officers]

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Contents
1. Fire and emergency response:.......................................................................................8
1.1 EMERGENCY ALARMS AND ACTIONS:.......................................................................8
1 Fire and emergency response:.................................................................................................9
1.1 EMERGENCY ALARMS:....................................................................................................9
1.1.1 In case of fire on the terminal or other ship........................................................9
1.1.2 In case of fire on the ship.........................................................................................9
1.1.3 Fire alarm on the terminal........................................................................................9
1.2 EMERGENCY COMMUNICATIONS:................................................................................9
2. SAFETY AND SECURITY............................................................................................................11
2.1 General................................................................................................................................11
2.2 Personal Protective Equipment (PPE)........................................................................12
2.3 Port and Terminal Security............................................................................................12
2.4 Personnel and Vehicular Access..................................................................................12
2.4.1 Access to SHELL ENERGY AND CHEMICALS PARK ROTTERDAM Pernis
12
2.4.2 For ships moored alongside Shell Energy and Chemicals Park jetties.....13
2.4.3 Entering the terminal from the ship.....................................................................13
2.4.4 Entering the jetties from the shore......................................................................13
3. PRE-ARRIVAL COMMUNICATIONS.........................................................................................13
3.1 ETA Advice.........................................................................................................................13
3.2 Pre-Arrival Exchange of Information...........................................................................13
3.2 Pre-cargo requirements for chemical products.......................................................13
4. ARRIVAL OFF PORT........................................................................................................15
4.1 Berth Approach.................................................................................................................15
4.2 Pilotage Anchorage and Waiting Areas......................................................................15
5. BERTHING AND MOORING........................................................................................................15
5.1 General Description of Berth.............................................................................................15
5.2 Berth Limitations..............................................................................................................17
5.3 MAXIMUM BEAM...............................................................................................................18
5.4 AIRDRAFT:..........................................................................................................................18
5.5 TOTAL DISPLACEMENT ALONGSIDE JETTY:..........................................................18
5.6 DRAFT TO & FROM PERNIS:.........................................................................................18
5.8 MAXIMUM APROACH SPEED........................................................................................19
5.9 LAY BY BERTH..................................................................................................................19
5.10 MOORING ALONG THE JETTY..................................................................................19

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 5.11 RULES FOR MOORING IN GENERAL......................................................................19
5.12 RESTRICTION................................................................................................................20
5.13 EMERGENCY TOWING OFF PENDANTS (ETOPS OR FIRE WIRES)...............20
6. COMMUNICATIONS WHILE BERTHED...............................................................................21
6.1 General................................................................................................................................21
6.2 Ship/Shore Safety Check List and Operational Agreements................................21
6.3 Communications during Cargo Transfer....................................................................22
7. Responsibilities:...................................................................................................................22
7.1 JURISDICTION:..................................................................................................................22
7.2 CONDITIONS OF SHIP ACCEPTANCE:.......................................................................23
7.3 RESPONSIBILITIES FOR LOADING:............................................................................23
7.4 RESPONSIBILITIES FOR UNLOADING:......................................................................23
8 OPERATIONS ALONGSIDE:...................................................................................................23
8.1 GENERAL:..........................................................................................................................23
9. Dimensions Jetties & Connections..................................................................................24
9.1 Checks on quantities transferred.................................................................................25
9.2 Environmental Criteria for Suspending Operations................................................25
9.3 EMERGENCY SHUTDOWN:............................................................................................26
9.4 DRY CERTIFICATES’:......................................................................................................27
9.5 HANDLING OF SHIP’S STORE AND SPARE GEAR:................................................27
9.6 CRAFT ALONGSIDE:........................................................................................................27
9.7 GARBAGE RECEPTION FACILITIES:..........................................................................27
9.8 POTABLE WATER:...........................................................................................................28
9.9 BUNKERS AND LUBRICATING OILS:.........................................................................28
9.10 SLOPS AND BALLAST RECEPTION FACILITIES:................................................28
9.11 LOADING & DISCHARGING AGREEMENT:...........................................................29
9.12 ADDITIONAL DANGEROUS PRODUCT INSTRUCTION:.....................................29
9.13 STATIC ELECTRICITY:................................................................................................29
9.14 IF A FLAMMABLE MIXTURE IS PRESENT THEN:................................................29
9.15 EMPTYING LINES..........................................................................................................29
9.16 DEPARTURE / ORDERING PILOT & BOATMEN:..................................................30
10 Safety Requirements:.................................................................................................................30
10.1 SMOKING:.......................................................................................................................30
10.2 USE OF MATCHES AND LIGHTERS:.......................................................................30
10.3 MANAGING SHIP-/SHORE INTERFACE:.................................................................31
10.4 HSE LETTERS OF PROTEST:....................................................................................31
10.5 TERMINAL EVALUATION BY SHIP:.........................................................................31
10.6 ACCESS TO SHIP & CLEANLINESS SHIPS DECK:.............................................31

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 10.7 ENTERING ENCLOSED SPACES:............................................................................31
10.8 INSPECTION AND/OR DIVING ALONGSIDE JETTIES:........................................31
10.9 DRUG AND ALCOHOL POLICY:................................................................................31
10.10 PORTABLE ELECTRICAL EQUIPMENT, INCLUDING PHONES AND
PAGERS:.........................................................................................................................................31
10.11 ENVIRONMENTAL PROTECTION:............................................................................32
11 Applicable terminal regulations:................................................................................................33
11.1 ULLAGING AND SAMPLING:.....................................................................................34
11.2 CLOSED OPERATIONS:..............................................................................................34
11.3 STATE OF READINESS OF MAIN ENGINES:.........................................................34
11.4 MAINTENANCE AND REPAIR WORK ONBOARD:...............................................34
11.5 HOT WORK ON BOARD:.............................................................................................34
11.6 TANK CLEANING, PURGING AND GAS FREEING:..............................................34
APPENDIX A: CONTACT LIST:......................................................................................................35

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1. Fire and emergency response:

1.1 EMERGENCY ALARMS AND ACTIONS:

ACTION-SHIP ACTION-BERTH

Emergency on your ship Emergency on a ship

 Raise the alarm:  Raise the alarm

Sound one or more blasts on the ships whistle,
each blast of not less than 10 seconds duration
supplemented by a continuous sounding of the
general alarm system.

 Inform Terminal Representative  Contact ship

 Inform all ships in the vicinity

 Contact Port Authorities via CIN

 Cease all cargo/ballast operations and close all  Cease all cargo operations and close all suitable
suitable valves if discharging. If loading only close valves
valve after terminal advise it is safe to do so, after
stopping their pumps.

 In case of fire, fight fire and prevent from  If necessary, stand by to assist fire fighting
spreading

 Stand by to disconnect hoses or marine loading  Stand by to disconnect hoses or loading arms
arms

 Bring engines to standby  Implement berth emergency plan

Emergency on another ship Emergency ashore

Stand by, and when instructed:  Raise alarm

 Cease all cargo/ballast operations and close all  Cease all cargo operations and close all valves
valves. If loading only close valve after terminal
advise it is safe to do so, after stopping their
pumps.

 In case of fire, fight fire and prevent it from

spreading

 Stand by to disconnect hoses or marine loading  If required, stand by to disconnect hoses or

arms marine loading arms

 Bring engines and crew to standby, ready to  Implement berth emergency plan
unberth

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1 Fire and emergency response:

1.1 EMERGENCY ALARMS:

1.1.1 In case of fire on the terminal or other ship

1. Sound one or more blasts on the ships whistle, each blast of not less than 10
seconds duration supplemented by a continuous sounding of the general
alarmsystem.
2. Contact the Central Site Emergency Controlroom
3. Stand by to cease all cargo operations and then close all valves
4. Stand by to disconnect hoses or arms
5. Stand by to start engines

1.1.2 In case of fire on the ship

1. Raise alarm
2. Inform terminal
3. Fight fire and prevent fire spreading
4. Stand by to cease all cargo operations and then close all valves
5. Stand by to disconnect hoses or arms
6. Stand by to start engines

1.1.2.1 Emergency respons in case of fire on a ship.

In case of a fire emergency on a ship the Shell emergency Response personel will
concentrate the response on the Shell asset . The authorities, who will take over command
in such a situation will decide what to do with the vessel and her crew.

1.1.3 Fire alarm on the terminal

Fire alarm: Sirene with alternating frequency (sinus wave)
All save signal: Continuous high pitch sound during 1 minute
Testing fire alarm: Monday at 12:00 hrs

1.2 EMERGENCY COMMUNICATIONS:

At the Shell Netherlands Terminal Oil Movement berth, the primary method of
communication will be via the UHF radio provided by the terminal to ships on their
arrival alongside.
The terminal will provide the ship with a portable radio, set on the loading office
frequency. The ship will sign a receipt which will be countersigned for receipt by the
shore upon returning the set to the shore representative. Also, during the ship-shore
loading and discharging conference the Loadingmaster will write down the mobile
number of the ship mobile phone. However, in case of a non-communication
occasion the loading and discharging needs to be stopped by the ship on a safe way.
Europoort Loadingmaster +31.10.431.1240
Europoort Control room +31.10.431.1280
Refinery Oil Movement Control room: +31.10.431.3929
Chemicals Loadingmaster: +31.10.431.1670
Chemicals Control room: +31.10.431.4250

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1.3.1 International Shore Fire Connection.
The Terminal has International Shore Fire Connections conform ISGOTT appendix E
available on the jetties. If the fire alarm is raised the fire water grid on the terminal will
be pressurized from minimum 8 bar up to 13 bar maximum.

1.3.2 Evacuation /Muster points

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1.3.3 Evacuation points (muster stations) are created at the far end of our jetty heads, see
muster signs. Boatman craft on site is available.
In case of vessel is required to be removed from our jetty then first clear communication
should be established between ships master and Loadingmaster to discuss this
operation. The following items should be considered: tugboat -, boatman assistance,
release of ropes.
In case of an emergency and an evacuation is required and access to main entrance is
not blocked the muster station near the jetty should be considered. See also the
evacuation plan in section 1.3.2 of this document

2. SAFETY AND SECURITY

2.1 General

Responsibility for the safe conduct of operations whilst a ship is alongside the Berth
rests jointly with the Master of the ship and the responsible Oil and chemicals Loading
master.
We wish therefore, before operations start, to seek your full co-operation and
understanding of the safety requirements set out in the Ship/Shore safety checklist,
which are based on safe practices that are widely accepted by the oil and tanker
industries.
We expect you, and all under you command, to adhere strictly to these requirements
throughout your vessels stay alongside Shell jetties and we, for our part, will ensure that
our personnel do likewise, and co-operate fully with you in the mutual interest of safe
and efficient operations.
Before commencing operations, and every 4 hours as stated repetitive items of the
Ship/Shore safety checklist, a terminal representative together with a vessel
representative, will make a routine inspection round on your vessel to ensure that all
elements addressed within the scope of the Ship/Shore safety checklist are being
managed in an acceptable manner. Where corrective action is needed, we will not agree
to operations commencing or, should they have started, we will require them to be
stopped.

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 If you consider that safety is being endangered by any action on the part of our staff or
by any equipment under the control of the Shell Terminal Oil Movement, you should
demand immediately for cessation of operations.

THERE CAN BE NO COMPROMISE WITH SAFETY!

2.2 Personal Protective Equipment (PPE)

The following minimum dress code shall be adhered to by ship’s personnel while on duty
alongside the Berth:
Boiler suit / coverall
Safety Helmet
Safety goggles
Safety shoes or boots with steel toe caps.
Life jacket or buoyancy aid when working outside safety rails.
Personnel engaged in operations are actively encouraged to use above mentioned
PPE at all times during cargo transfer, hose handling and mooring operations. This
includes the wearing of safety goggles.
When handling cargoes with additional hazards, e.g., H2S, additional PPE are
required i.e., H2S warning devices and escape mask.

2.3 Port and Terminal Security

This is to inform you that as from 01-07-2004 Shell Energy and Chemicals Park
Rotterdam wishes to comply with the provisions of the International Ship & Port Facility
Security Code.
You are therefore invited to complete the provided Declaration of Security (if this is
necessary), together with our representative who is acting on behalf of the Port Facility
Security Officer of the installation. You may wish to use your own DOS; we will accept
this provided it is in every detail identical to the template, as mentioned as Appendix 1 in
the Appendix to part B of the code.
Should you require any further security-related information, please feel free to contact
our security-office
2.4 Personnel and Vehicular Access

2.4.1 Access to SHELL ENERGY AND CHEMICALS PARK ROTTERDAM Pernis

Prior to arrival ship’s crew and expected visitors must be reported in writing (i.e., current
crew list) to Site Security via e-mail [email protected]”. Persons of
which Terminal Security isn’t notified are denied access to the Shell site. If external
medical assistance (e.g., in case of a personal accident) is called in, please advise the
Loadingmaster so he can inform site security about their arrival.
Technicians and ship chandlers must report and identify themselves to site security at
the gate.

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2.4.2 For ships moored alongside Shell Energy and Chemicals Park jetties
In order to control the persons allowed to board/disembark the vessel, as well as for
general security reasons, identification is required for legitimation by all crewmembers.
For this purpose, a passport or seaman book is required and should be shown at the
gate. Furthermore, we request you to inform us about the representatives of firms and
the visitors you wish to have on board, so they can be added to the crew list.
2.4.3 Entering the terminal from the ship
Access to the Shell Terminal is not allowed other than for staff involved in the cargo
transfer. Therefore, visits to the shore by crewmembers must be arranged via the ship 's
Agent. The Agent will inform the Shell Installation security via e-mail PER-Beveiliging-
[email protected]” about the shore visit and arranged transport. Accordingly, Shell
Security Department will allow access for arranged transport on the Installation to pick-
up or deliver crew at the jetty.

2.4.4 Entering the jetties from the shore

Before entering the jetties or loading areas one must report themselves to the Control
Room. Entering jetties during mooring and unmooring is for safety reasons not allowed.
Mooring and unmooring is an activity with increased risk where only the presence of
specialized people is accepted. When mooring of the ship and placing of the gangway is
completed, the jetty operator will, via the Control Room, release the jetty for access

3. PRE-ARRIVAL COMMUNICATIONS

3.1 ETA Advice

The vessels agent will contact the Shell Oil Loadingmaster via telephone at least 60
minutes before the vessel arrives at the Pilot station to establish whether the berth will
be available.
The 60-minute Notice also applies when vessels shift from berths within the Rotterdam
area.
This will enable the terminal to communicate status of the berth or any delay due to
unforeseen circumstances and also to issue final directives.

3.2 Pre-Arrival Exchange of Information

Pre-arrival exchange of information will take place when vessels are scheduled for Shell Energy
and Chemicals Park jetties.
An e-mail containing information concerning the arrival and berth will be sent to the vessel via
the vessel’s agent.
This e-mail also contains a questionnaire for the vessels Master to be filled out and returned to
the terminal via the vessel’s agent.

3.2 Pre-cargo requirements for chemical products

These pre-cargo requirements are valid for Jetties: 4, 17, 18, 35 & 35A. For all products
including BHC but not Raff 1 & 2 the cargo space needs to be in one of the following conditions:
 Unit transport: This means that the cargo hold may be contaminated with exactly the same
product as the one the ship is loading. (By “exact same product,” we refer to the same CAS
number, recognizing that there may be variations in P & H phrases within the same group.)

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  Degassed and ventilated: The ship must be free from gases and vapors from the previous
cargo.
 Washed, degassed & ventilated: This indicates that the ship has been washed (according
to ADN regulations) and is free from gases and vapors from the previous cargo.
 Washed, degassed, ventilated & dry: This means that the ship has been washed and dried
(according to ADN regulations) and is free from gases and vapors from the previous cargo.

If any of the above requirements are met, the ship will be loaded.

3.2.1 Conditions for Raff 1 or Raff 2 cargo’s

1. Tank Conditions: Tanks, pipelines, and compressors must be under the vapors of the
last cargo, either pure or a mixture of: Raff 1, Raff 2, N-Butane, Isobutane, 1-butene, 2-
butene (trans and cis), isobutylene, butadiene. Free of liquid with a maximum oxygen
content of 0.3 volume percent in the vapor phase and a minimum pressure of 0.3 bar.

3.2. 2 Definition of degassed

With in CVP we use the definitions of degassed cargo space as described by ADN 2023.1

Ladingtank (gasvrij): een ladingtank die na het lossen geen ladingrestanten en meetbare
concentratie gevaarlijke gassen en dampen meer bevat.

A cargo space is degassed and ventilated when there is a written statement from the vessel
that the cargo space has a LEL smaller than 20% and (when deemed by colum 18 of the
ADN table C) a TOX measurements smaller that the legal threshold value (TGG - 8u) 2. For
the TOX only the latest cargo should be taken in consideration.
All measurements should be taken by a certified person. CVP does not have the capacity to
take any measurements.

1
Zie Appendix voor details AND 2023
2
https://www.ser.nl/grenswaarden

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4. ARRIVAL OFF PORT

4.1 Berth Approach

4.2 Pilotage Anchorage and Waiting Areas

Seagoing vessels of >70 metre. and/or carrying hazardous materials are obliged to have
a pilot on board in order to sail into the Rotterdam
https://www.portofrotterdam.com/sites/default/files/2022-02/port-information-guide.pdf

5. BERTHING AND MOORING

5.1 General Description of Berth

Shell Europoort, has 4 dedicated jetties for seagoing vessels and one dedicated for inland
barges only
Jetty 100 for inland barges, jetty 101, jetty 102 and jetty 103 for seagoing vessels which are
located in the 4th Petroleumhaven and jetty 104 for seagoing vessels which is located in the
Beneluxhaven
Shell Energy and Chemicals Park Rotterdam, has 12 dedicated jetties and 1 quay sides,
jetty 2, 3, 4, 5, 17, 18 and 15 only for barges which are located in the 1st Petroleumhaven
jetty 32, jetty 33, 34, 35, 35a, 36 and Quay 30 which are located in the 2nd Petroleumhaven.

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5.2 Berth Limitations

4th Petroleum Harbour – Shell Europoort

Maximum length, draft (fresh water)

Jetty Minimum Maximum Maximum Maximum Displacement
length (M) length (M) draft (M) per jetty
Salt
100 70 110 3.38 6000
101 120 305 13.38 100000
102 170 305 15.23 120000
103 140 366 16.38 350000
104 170 366 *22.13 350000

1st Petroleum Harbour – Shell Energy and Chemicals Park Rotterdam

Maximum length, draft (fresh water)

Jetty Minimum Maximum Maximum draft Maximum
length (M) (M) Fresh
length (M) Displacement
mooring per jetty
2 99 190 11.40 25.000
3 99 155 11.40 18.000
4* 85 185 10.55 25.000
5 85 111 9.55 4.000
15 60 90 5.55 4.000
17 85 190 9.55 55.000
18 85 185 9.55 45.000
*For Hydrowax max 130m

2nd Petroleum Harbour – Shell Energy and Chemicals Park Rotterdam

Maximum length, draft (fresh water)

Jetty Minimum Maximum Maximum draft Maximum
length (M) (M) Fresh
length (M) Displacement
mooring per jetty
32 85 160 10.90 40.000
33 109 185 11.50 50.000
34 85 190 11.50 50.000
35 75 185 10.90 50.000
35a 75 129 5.55 7.500
35a* 75 136 5.55 7.500
* only for barges
Maximum length, draft (fresh water)

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 Quay Minimum Maximum Maximum draft Maximum
length (M) length (M) (M) Fresh Displacement
mooring per jetty
30 LP 1-6 147 5.55 13.700
30 LP 7 147 6.40 13.700

5.3 MAXIMUM BEAM

There is no restriction regarding beam, with exception of barges calling to a Jetty 35a
where maximum breath is 25 m.

Not every berth can accommodate maximum size vessels, check the berth
information first.

5.4 AIRDRAFT:
There is no air draft/overhead clearance restriction / limitation

5.5 TOTAL DISPLACEMENT ALONGSIDE JETTY:

Be aware that the total displacement on arrival is taken into account for forces
against jetty.

5.6 DRAFT TO & FROM PERNIS:

Port of Rotterdam | Rotterdam Port Authority

5.7 Tugs and Towage

The number of tugs available may vary throughout the year, and the numbers
mentioned below are averages.

Bollard pull 28 – 45 Tons: Number of tugs 13

Bollard pull 50 – 65 Tons: Number of tugs 15
Bollard pull 70 – 80 Tons: Number of tugs 5

Tugboat types: conventional, ASD-type and tractor tugs.

All the tugs are equipped with proper rubber fenders on the front and the stern.

The principal purpose of a harbour tug is helping to control ships during the transit of
narrow channels, in turning basins and for careful controlling during the final stages
of coming alongside a berth.
Safe use of harbour tugs is the responsibility of the ship’s master, under a pilot's
advice and this pilot’s advice for the terminal Pernis is mandatory
.
General: for a ship <10.000 t SDWT fitted with a good working bow propeller with
enough power, will not need a tugboat in normal conditions. However, Tug usage
depends on factors that include the following:

- the full range of vessel sizes and types to be handled.

- type of tug propulsion and engine configuration.
- the need to physically swing the ship in narrow turning basins.
- requirements for escort and assist duties.
- the need to control velocity; and,
- environmental conditions (e.g., wind, sea, swell, current, ice).

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5.8 MAXIMUM APROACH SPEED

- The max approach speed to jetties is 0.10 m/sec = 0.02 NM/hr.

5.9 LAY BY BERTH

Shell doesn’t have lay by berths. Arrangements for Lay by berths can be made via
vessels agent.

5.10 MOORING ALONG THE JETTY

Normally ships will berth according to the “bow out”-principle. Deviating from this rule
can occur because of other vessels and/or optimizing jetty equipment availability. It is
recommended that the pilot contacts the Loadingmaster by mobile phone for
assurance.
The Harbour Master can permit deviation from this rule.

5.11 RULES FOR MOORING IN GENERAL

 Breast lines should be oriented as perpendicular as possible to the
longitudinal Centre line of the vessel and as far aft and forward as possible
 Spring lines should be oriented as parallel as possible to the longitudinal
Centre line of the vessel
 The vertical angle of the mooring lines should be kept to a minimum
 Generally, mooring lines of the same size and type (material) should be used
for all leads. If this is not possible due to the available equipment, all lines in
the same service, i.e., breast lines, spring lines, headlines, etc. should be the
same size and type. For example, all spring lines could be wire and all breast
lines synthetic.
 Mooring lines should be arranged so that all lines in the same service are
about the same length between the vessel’s winch and the shore bollard. Line
elasticity varies directly with line length and shorter lines will take more load.

Minimum mooring requirements Seagoing vessels:

 Ships up to 10.000 Dwt: 2 Head- and Stern lines, 2 Spring lines Fore and Aft
 Ships up to 25.000 Dwt: 3 Head- and Stern lines, 2 Spring lines Fore and Aft
 Ships over 25.000 Dwt: 4 Head- and Stern lines, 2 Spring lines Fore and Aft
 SDWT is mentioned because of the common notation.
 Although SDWT is mentioned, be aware that the total arrival displacement is
taken into account for forces against jetty.
Link to Jetty drawings:
https://www.Shell Energy and Chemicals Park Rotterdam-bbs.nl/port-
information-mooring-plans/

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5.12 RESTRICTION
When in a part of the Rotterdam area visibility decreases to less than 500
meters, the Department of Vessel Traffic & Operations (VTS) will enforce the
following rules:
 visibility between 200 and 500 meters: if the ship requires tugs, the Department
of Vessel Traffic & Operations will consult the pilot association and tugboat
companies as to whether the ship can sail
 visibility less than 200 meters: the Department of Vessel Traffic & Operations
will always contact the pilot as to whether the ship can sail

Traffic guidance is supplied by VTS when visibility is less than 1,000 meters on
the river or less than 2,000 meters in the approach area and Europoort.

5.13 EMERGENCY TOWING OFF PENDANTS (ETOPS OR FIRE WIRES)

This item is still on the ISGOTT checklist. However, as OCIMF advises to discontinue
this practice, this item is not being enforced in the Port of Rotterdam.

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6. COMMUNICATIONS WHILE BERTHED
6.1 General

Responsibility for the safe conduct of operations whilst your ship is alongside our
terminal rests jointly with you, as Master of the vessel, and with the Terminal
Loadingmaster.
We wish therefore, before operations start, to seek your full co-operation and
understanding of the communication procedure.
Shell Terminal wants full co-operation with you in the mutual interest of safe and efficient
operation.
 There must be a continue radio communication established during the entire stay
of the vessel alongside Shell Terminal
 The officer engaged in cargo operations should always be in contact with the
Terminal Loading Master
 A radio check should be conducted every hour
 A lack of communication results in cessation of the cargo operation
 The battery exchange will be arranged by loading master every 8 hours
 Communication language is English

To enable contact between ship and Terminal Movement control room we will issue a
portable radio set to the ships officer. This will enable him to contact the Terminal
Movement control room to report/discuss progress of operations, report unsafe
situations and calamities. Please address the Terminal Movement control room in the
following manner:

"Control room here the 'Vessel name'. Please come in"

As a back-up for the portable radio set an intrinsically safe mobile phone will be issued.
The numbers that are needed for a safe communication are pre-programmed for oil
Jetties.

6.2 Ship/Shore Safety Check List and Operational Agreements

On arrival at the berth, the Terminal representative will present the ship with a copy of a
folder containing the following documents:
• Safety Letter to Master
• Emergency Procedure Notice
• Ship/Shore Safety Check List
• Cargo Transfer Plans
• Port Security Requirements
The various forms, information and procedures laid out in the document formalize the
conduct and procedures governing ship/shore operations at the jetty which are to be
mutually agreed before operations commence.
The agreements reached in the document remain in force throughout the time your vessel
remains alongside the Petroleum Berth. Any changes made to these agreements during
the course of the cargo operation must be again agreed in writing.
All items contained in the Ship/Shore Safety Check List must remain constantly under
review. However, the ship and shore are required to jointly recheck those items requiring
formal recheck at intervals not exceeding 4 hours.

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6.3 Communications during Cargo Transfer

The terminal will provide the ship with a portable radio set on the shore control room
frequency and an intrinsically safe mobile phone. The ship will sign a receipt which will
be countersigned for receipt by the shore upon returning the set to the shore
representative.
During cargo operations, if for any reason it becomes necessary to stop cargo in an
emergency, the party requesting the stop should notify the other party by UHF radio, or
any other means, requesting ‘Emergency Stop’.
All transfer pumps must be immediately stopped, and ship and shore manifolds closed
until the situation is investigated and joint agreement is reached on resuming operations.
During the pre-transfer conference, communications procedures will be agreed for
conducting specific activities and will include agreed notice periods for conducting ship
or shore stops.

Also, during the pre-transfer conference, the Loadingmaster will write down the mobile
number of the ship mobile phone. However, in case of a non-communication occasion,
the loading and discharging needs to be stopped by the ship on a safe way.

7. Responsibilities:
7.1 JURISDICTION:
The Pernis Port is within the jurisdiction of the Port of Rotterdam. Therefore, the vessel
could be subject to inspection by inspectors of the Transport and Environmental Safety
Department or Port State Control. Because port operations take place around the clock,
these inspections take place during day- and night-time. Our experience has learned that
on many occasions, especially during the night, documentation or certificates were not
available. To ensure a smooth operation, we advise to keep the following documentation
and certificates (or certified copies of certificates) available at all times.
• IOPP
• SOPEP
• Shipboard marine pollution emergency plan
• Garbage record book
• Oil record book part I and II
• Certificate of Fitness chemical/gas, including product list
• Procedures and arrangements manual
• Cargo record book
• Safety checklist
• Stowage plan on arrival and departure
• Material safety datasheet (s)
• Bill of lading
• Shipping document for bulk liquid cargoes
7.1.1 Inspections from port state control:
The Paris Memorandum of Understanding (MOU) on Port State Control aims at
eliminating the operation of sub-standard ships through a harmonized system of Port
State Control inspections on foreign ships in the Paris MOU ports. The organization
consists of 25 participating member states and covers the waters of the European coast
and the North Atlantic basin from Canada to Europe.
The Dutch Port State Control is carried out by the Transport and Water Management
Inspectorate of the Netherlands. It deals with approximately 1,400 inspections each year.
Inspections take place on board, ensuring that these ships meet international safety,

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 security and environmental standards, and that crewmembers have adequate living and
working spaces

7.2 CONDITIONS OF SHIP ACCEPTANCE:

Ships are accepted at Shell Pernis on the understanding that operations will be
conducted in accordance with all applicable legislation, together with practices contained
in relevant Codes of Practice, in particular, the guidance contained within the latest
edition of the International Safety Guide for Oil Tankers and Terminals (ISGOTT).

7.3 RESPONSIBILITIES FOR LOADING:

Shell Energy and Chemicals Park Rotterdam is responsible for the operational handling
of ships alongside the jetties. The captain/skipper of a ship remains legally responsible
for the activities on board of the vessel.

7.4 RESPONSIBILITIES FOR UNLOADING:

The terminal will monitor Loading & discharging operations.

8 OPERATIONS ALONGSIDE:

8.1 GENERAL:

8.1.1 Personal attendance of jetty operator on the jetty:

During your stay along our jetty a jetty operator will be permanently monitoring the
vessel through CCTV during active loading and discharging operations. He or she will
also assist (dis)connecting hoses/loading arms and will start or stop operations in full
cooperation with the ship’s cargo officer. The jetty operator is in continuous radio contact
with our Control Room and will supervise the loading and discharging activities on our
behalf.

The jetty operator will periodically visit your ship in order to discuss progress of
operations and carry out inspections (repetitive checks) on board of your vessel and
shore, conform the ship shore safety checklist. When unsafe situations or calamities
occur, he or she will, in cooperation with the vessels crew, take care that
loading/discharging operations are immediately and safely stopped.

8.1.2 Camera surveillance with remote control of cargo systems:

During your stay along our jetty loading and discharging operations are under continuous
camera surveillance from our staff in the Control Room. The cargo facility itself is
remotely controlled from the same Control Room. One of our staff will periodically visit
your ship in order to carry out inspections (repetitive checks) on board of your vessel,
and shore, conform the ship shore safety checklist.

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9. Dimensions Jetties & Connections
For efficiency reasons we request the agent to transmit the dimensions of the shore
connections to the ship which should be copied onto the ship’s cargo connection before
arrival at our terminal

Jetty Load. arms Load. Arm no. Size Rate m3/hour Product Max.
backpressure
Discharging Loading
101 2 1+2 12” ASA 3.500 1150 Naphtha 10 bar

102 3 1+3+4 12" ASA 7.500 3.000 Crude 10 bar

103 2 2+4 16” ASA 10.000 3.000 Crude 10 bar

2 1+3 16” ASA 7.400 2.900 Gas oil 10 bar
104 3 2+3+4 16” ASA 15.000 3.000 Crude 10 bar
1 Spare 16" ASA 5.000 2.500 Crude 10 bar

Jetty 2
Catfeed (VGO) and Bitumen

Jetty 3
Catfeed (VGO)

Jetty 4 - liquid
Heptane /hexane/pentane
Iso hexane/iso n-pentane
Hydrowax (STR)
Sovents (shellsolen)/GTL

Jetty 5
Sulphur (inland barges only)

Jetty 15 +16
Only Hexion discharging with barges
caustic soda
Sulfuric acid
Calcium oxide powder

Jetty 17 - liquid
DIBK GTL /IPA
Ethyl proxitol / MIBK / MPG / DMK

DMK/phenol/
prop. Trimers /xylene (Hexion)

Jetty 18 – Liquid
Caradolen/ DMK / ethyl proxitol
IPA MIBC / MIBK / MPA / MPG
DIB/ECH/ prop.Trimers/versatic (Hexion)

Jetty 32
Alkylate, Avgas, BOB import, BOB export, DES LCO, DES HGO, DES LGO
Diesel B0 / B7, Fuel HS , Gasoil (DIN blend), GOC, HCCCO, HCU Tops, HS HGO, HS
LGO,

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 IMF (Intermediate Fuel, JET A1, LCCCO (light cat cracked cycle oil), LCCG (=CCTops),
Light Platformate, Long residue, LS HGO, LS LGO, Naphta / Platfeed / chemfeed,
Phenolic H'cut (off spec CC Tops T1115),Platformate Light, Platformate medium,
Platformate Full right, Pygas.

Jetty 33 (SHELL ENERGY AND CHEMICALS PARK ROTTERDAM)

Alkylate, Avgas, BOB import, BOB export, DES LCO, DES HGO, DES LGO
Diesel import, Ethanol import, Fame import, Fuel HS (zeeschepen), Gasoil (DIN blend),
GOC HCCCO, HCU Tops, HS HGO, HS LGO, IMF (Intermediate Fuel, JET A1, LCCCO
(light cat cracked cycle oil), LCCG (=CCTops), Light Platformate, Long residue, LS
HGO, LS LGO, Naphta / Platfeed / chemfeed, Phenolic H'cut (off spec CC Tops
T1115),Platformate Light, Platformate medium, Platformate Full right, Pygas.

Jetty 34
Alkylate, BOB Export, Butane C4, DES LCO, DES HGO, DES LGO, Gasoil (DIN blend), GOC
HCU Tops, HS HGO, HS LGO, IC 4 (Isobutaan), JET A1, LCCG (=CCTops), Light
Platformate LS HGO, LS LGO, Naphta / Platfeed / chemfeed, Phenolic H'cut (off spec
CC Tops T1115), PP-mix, Platformate Light, Platformate medium, Platformate Full right,
Propane C3, Pygas.
Jetty 35
Gasses / liquid / Butane / propane (STR)
Propylene MEK / MP / MTBE /Methanol / Methyl di proxitol

Jetty 35A
Gasses / liquid / Rafinate-1 Prpylene
MEK / MP / MTBE / Methanol / Methyl di proxitol

Quay 30
Alkylate, Avgas, BOB import, BOB export, Diesel B0 / B7, Fuel LS (Lichters, 380 cst),
Fuel HS
(Lichters, 500 cst), Gasoil (DIN) (Blank), Gasoil (DIN) (Red), HCU Tops, IMF
(Intermediate
Fuel, JET A1, LCO Blank, LCCG (=CCTops)
Light Platformate, Platformate Light, Platformate medium, Platformate Full right, Slops
(55099), Slurry (1058), V-power

9.1 Checks on quantities transferred

Regular checks verified between operator and officer of the watch on board the vessel are to
take place

9.2 Environmental Criteria for Suspending Operations

Shell Europoort Wind restrictions

The loading master is receiving wind and weather data from Delta links

1) At 29 knots, (15m/sec) Europoort Controll Room (CR) windmeter reading check

with ships windmeter. Loadingmaster will get in contact with Master of the vessel.
2) Stop and disconnect: at 37 knots , (19 m/sec) longer than 5 minutes all cargo
handling activities will be stopped and the loading arms will be disconnected.
3) Unberth: the LM has to initiate a conference between LM< Master and MTA about
the departure of the vessel.

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Shell Pernis CVP Wind restrictions
https://weather-tide.portofrotterdam.com/desktop/

If the wind exceeds 14.0 m/s (wind force 7) for longer than 10 minutes reading on site,
it should be considered not to start or stop lifting activities on the jetty,
Wind warnings must also be taken into account in the decision.
1) If the wind exceeds 17,2 m/s (wind force 8) for longer than 10 minutes reading on
site, stop cargo transfer can be considered in consultation with the Captain. The wind
reading of the shore can be compared with that of the ship.
2) If the wind exceeds 20,8 m/s (wind force 9) for longer than 10 minutes reading on
site, all cargo handling activities will be stopped and the loading arms / ship
manifolds will be made empty as much as possible. Also check gangway (safe Access)
can be guaranteed.
3) Unberth: the LM has to initiate a conference between LM, Master and MTA about the
departure of the vessel.

Shell Pernis ROM Wind restrictions

1) When the wind exceeds 14.0 m/s for 10 minutes or longer, do not connect new
vessels and stop ongoing crane activities. The loading master should contact the
captain to verify the current wind speed at the vessel with the
measurement from the Shell Pernis control room.
2) When the wind exceeds 19.0 m/s for 10 minutes or longer (on the ship's wind
meter), stop vessel loading, drain hoses, and disconnect. Check the gangway.
3) When the wind exceeds 20.0 m/s for 10 minutes or longer (on the ship's wind
meter), do not use the gangway.
4) Departure: the loading master must initiate a conference between the loadingmaster,
the captain and the MTA regarding the departure of the vessel.

Electrical Storms:
All cargo transfer operations, including the ballasting of non-gas-free cargo tanks will be
stopped in the event of an approaching electrical storm. All tank openings, vent outlets, cargo
and manifold valves will be closed until such time as the storm has passed

9.3 EMERGENCY SHUTDOWN:

9.3.1 Emergency stop loading

The terminal will provide the ship with an emergency stop on the cargo deck. This should
be positioned on a save location, far from likely sources (i.e. hoses, loading arms, pumps
etc.) of leakages or other incidents. It should be easily and safely accessible for the deck
watch or cargo officer. It should only be pressed in case of emergency.
To deal with minor leakages operations are preferably stopped in cooperation with the
terminal in a controlled manner. Thus, minimizing the risk of further escalation.

9.3.2 Emergency stop discharging

Discharging operations can be stopped by the vessel at any time by stopping pumps and
closing ships valve. Shore must be informed. If an emergency stop is required by shore,
ship will be informed verbally, cell phone or radio.

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9.4 DRY CERTIFICATES’:
We as terminal would point out that our liability for the product(s) delivered ends at ships
railing so that we cannot be held liable if, after leaving our pipelines the quality of the
product(s) delivered should prove to differ from that of the samples taken by us at the
end of our pipelines as a result of any circumstances arisen or brought about in any way
and any place what so ever on board the vessel.

The Loadingmaster will not sign a clean tank certificate. If appropriate and necessary
master will issue a letter of protest. SHELL ENERGY AND CHEMICALS PARK
ROTTERDAM Loadingmaster will not sign a dry (empty) tank certificate. If appropriate
and necessary master will issue a letter of protest.

9.5 HANDLING OF SHIP’S STORE AND SPARE GEAR:

Before Arrival of a vessel to SHELL ENERGY AND CHEMICALS PARK ROTTERDAM
terminal, expected visitors, suppliers, service providers need to be reported.
a visitor list will be drawn up and forwarded by the vessel’s agent to Site Security via e-
mail [email protected]”. Persons of which Terminal Security isn’t
notified are denied access to the Shell site
Intended store supply of a ship to be communicated to our waterfront planning section a
day before the expected arrival of the vessel. Information should include projected
duration of stores delivery.

9.6 CRAFT ALONGSIDE:

The terminal will accomodate seagoing vessels to take bunkers/slops and stores
alongside our jetties conform the applicable Rotterdam harbour rules in the
Havenreglement Gevaarlijke Stoffen Rotterdam and the requirements mentioned in
ISGOTT chapter 2.3.6.1 & 25 and knowleged by SNV OEMS JETTY SCHEDULING.

Having a craft alongside is only possible under the following conditions:

 Intended /storing of a ship are communicated to our jetty planning section a working
day before the expected arrival of the vessel. Information should include projected
duration of bunkers/stores.
 Only GMAS registered and approved barges are allowed (safety / security check)
 Shell reserves the right to refuse bunkers/stores alongside their jetties that take
more than 3 hours.

Permission is incorporated in our Loading and discharging arrangement.

The loadingmaster can deviate from above rules i.e. agree, agreement to be
incorporated in the loading & discharging arrangement, that the ship takes bunkers or
stores. But only when:

9.7 GARBAGE RECEPTION FACILITIES:

Domestic garbage and other ships garbage may not be dumped in de Terminals waste
containers but must be transported by a, by port authorities recognized, waste collecting
firm.

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9.8 POTABLE WATER:
In general, you will order supplies of potable water before arrival via your agent.
Your agent will arrange that the water barge arrives at the right time. If you are in
port, you can order water supplies either directly or via you agent.

9.9 BUNKERS AND LUBRICATING OILS:

The terminal will accommodate seagoing vessels to take bunkers/slops and stores
alongside our jetties. Special attention is required to the dangers of H2S in bunkerfuel
conform ISGOTT chapter 2.3.6., 2.3.6.1 till 2.3.6.7 and 2.7.5.
Conform the applicable Rotterdam port regulations in the Havenreglement Gevaarlijke
Stoffen Rotterdam and the requirements mentioned in ISGOTT chapter 2.3.6.1 & 25 and
knowleged by SHELL ENERGY AND CHEMICALS PARK ROTTERDAM jetty planning,
this is only possible under the following conditions:
Intended Bunkering/storing of a ship are communicated to our jetty planning section a
working day before the expected arrival of the vessel. Information should include
projected duration of bunkers/stores.
Only GMAS registered and approved bunker barges are allowed
Shell reserves the right to refuse bunkers/stores alongside their jetties that take more
than 3 hours.
Bunkering of a ship takes place after consulting the Loadingmaster. This could be after
inspection by the cargosurveyor during loading or after disconnection, depending on the
nature of the cargo.
Bunkering of gascarriers is only allowed when loadingarms are disconnected.
Permission is incorporated in our Loading and discharging arrangement.
The master and skipper of the vessels involved have filled out and signed the bunker
control checklist prior to bunkering. They should ascertain and agree in writing about:
• Capacity, free space in m3 and filling degree of tanks to be filled.
• Means of communication and procedure.
• Frequency of dipping bunkertanks in minutes and person responsible.
• Who keeps watch and acts on malfunctions.
• Use of an emergency stop and procedure.
• The vessel will report barges coming alongside as soon as possible to the
Controlroom stating the name of the barge and the nature of its activities. Activities
can only take place after approval of the Loadingmaster.

9.10 SLOPS AND BALLAST RECEPTION FACILITIES:

PORT RECEPTION FACILITIES FOR SHIP-GENERATED WASTE AND
CARGO RESIDUES
In accordance with MARPOL 73/78 and EU-directive 200/59/EG, ports are obliged to
ensure port reception facilities for the reception of residues of oil and noxious liquid
substances and of garbage, adequate to meet the needs of ships using them, without
delay to these ships. Complying with these regulations the Port has designated a
number of companies which are entitled to collect or receive and process (harmful)
waste from ships. Reception companies collect waste against set tariffs, which may be
obtained from these
companies via the shipping agent. Collecting waste may take place by means of barges.

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9.11 LOADING & DISCHARGING AGREEMENT:
Per product a procedure for operations must be agreed. The loading master will come on
board to agree and record the agreed procedure(s). 1 copy will be issued for reference
to the vessel and 1 copy will be retained by the Loadingmaster. Any change of
procedure whether shore or ship based must be recorded and agreed upon. When
deviations, on the agreed procedure are observed, cargo operations should be
suspended immediately until agreement is reached and recorded. Violation of this rule
will be regarded an unsafe act.
9.12 ADDITIONAL DANGEROUS PRODUCT INSTRUCTION:
Per product to be loaded the vessel will receive from our shore representative a relevant
and current Material Safety Data Sheet (MSDS) prior to loading. Please communicate
the information incorporated in these MSDS to all crew.
If products handled constitute a risk that is extraordinary compared to generally handled
cargoes, Shell will issue you an additional dangerous product instruction. Herein
additional instructions are given for both ship and shore. These instructions are an
integral part of the loading and discharging agreement.

9.13 STATIC ELECTRICITY:

Static electricity presents fire and explosion hazards during the handling of petroleum,
and several chemicals. Certain operations can give rise to accumulations of electric
charge, which may be released suddenly in electrostatic discharges with sufficient
energy to ignite flammable gas/air mixtures.
There is no risk of ignition unless a flammable mixture is present.

9.14 IF A FLAMMABLE MIXTURE IS PRESENT THEN:

The flow of liquids never to exceed 1 m/sec till level of liquid is 30 cm above opening of
the loading line, this to avoid the dangerous splash filling. When bottom structure is
covered and after all splashing and surface turbulence has ceased, the rate can be
increased until a maximum velocity of 7 m/s.
If the standard loading rate exceeds the velocity of 1 m/s, open more tanks, or limit initial
liquid flow speed during start loading and at switching tanks. When start loading with
more than 4 ships tanks open, the cargo will not flow into all tanks simultaneously so the
initial rate must not exceed the maximum of 4 tanks.
Reference table: diameter of transfer lines x number of tanks = max. initial loading speed

Maximum loadingrate at 1 m/sec Maximum loadingrate atj 7 m/sec

Diam Number of tanks / Loadingrate in M3/uur Diam Number of tanks / Loadingrate in M3/uur
Tank/dropline Tank/dropline
1 2 3 4 1 2 3 4
4” 30 60 85 120 4” 203 410 610 820
6” 65 130 200 260 6” 455 910 1330 1920
8” 115 230 345 460 8” 812 1620 2450 3275
10” 180 360 540 720 10” 1260 2500 3750
12” 260 520 780 12” 1820

9.15 EMPTYING LINES

Emptying lines is normally by gravity. In some cases (e.g. LPG) N2 may be applied to
empty the lines.
Use of compressed air is for safety reasons strictly forbidden!!

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9.16 DEPARTURE / ORDERING PILOT & BOATMEN:
After cargo operations are finished, the appointed surveyors will perform the necessary
activities e.g. establishing ROB, OBQ and sampling, analyzing.
As soon as we are able to establish the completion time of a.m. activities , we will notify
ships agent to order the pilot (incl. tugs and boatmen). We use following guidelines for
departure: After loading: end of cargo transfer + time required for analyses + 2 hours
After discharging: end of cargo transfer + 2 hours
In this time we will complete cargo calculations and cargo documents. If you choose to
order the pilot yourself for an earlier moment, we can and will not guarantee that
transport documents will be ready. Any delay within this period will be for your account.
These guidelines are experience based and are necessary to give all parties involved
the opportunity to execute their activities safely and accurately. Deviation from these
guidelines is only possible by mutual agreement between the Loadingmaster and the
master/skipper of the vessel involved.

10 Safety Requirements:
10.1 SMOKING:
It is not allowed to smoke in the harbour area except in accommodations on board
designated and clearly marked as such. With this letter we draw your special attention to
the ship/shore safety checklist (smoking requirements) and its explanatory guideline
We herewith clearly point out that violation of these smoking regulations, by any person
on board, may result in suspension or stoppage of operations, for which delay we cannot
be held responsible.
SMOKING IS ONLY ALLOWED IN DESIGNATED "SMOKING ROOMS”
A designated "smoking room":
o MUST have a two (2) door separation with the outside.
o MUST be stated in the ship/shore safety checklist.
o MUST be marked as such Places designated as "smoking room"
loose this qualification as soon as either the outside door or the
smoking room door cannot be closed properly anymore.
See ISGOTT checklist.

10.2 USE OF MATCHES AND LIGHTERS:

Safety matches or fixed (car type) electrical cigarette lighters should be provided in
approved smoking locations.
All matches used on board tankers should be of the safety type. The use of matches and
cigarette lighters outside the accommodation should be prohibited, except in places
where smoking is permitted. Matches should not be carried on the tank deck or in any
other place where petroleum gas may be present.
The use of all mechanical lighters and portable lighters with electrical ignition sources
should be prohibited on board tankers.
Disposable lighters present a significant risk as an uncontrolled ignition source. The
unprotected nature of their spark producing mechanism allows them to be easily
activated accidentally. The carriage of matches and lighters through terminals should be
prohibited.

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10.3 MANAGING SHIP-/SHORE INTERFACE:
Shell Energy and Chemicals Park Rotterdam has a firm intent to manage the ship- shore
interface to a high standard with respect to Health, Safety and Environment. In order to
achieve this, we gather data about HSE-performances of ships we charter and of our
own HSE-performance. This data will be analyzed and communicated back to our
transport partners and our own Shell community. If data is actionable we ourselves will
implement improvements and will propose opportunities for improvement to our shipping
partners.

10.4 HSE LETTERS OF PROTEST:

By these letters we will inform you about breaches of accepted HSE standards observed
on board of your vessel. If these breaches jeopardize the safety of our installation or
staff we will suspend operations immediately until you have remedied matters to
acceptable standards. We hold you accountable for any loss of lay time that may arise.
Copies of these letters will be sent to the ship's agent and ship's owner. Periodically we
will meet with your company to discuss our findings. This data will also be used in our
supplier ranking.

10.5 TERMINAL EVALUATION BY SHIP:

To acquire information of our own HSE-performance we can, randomly, request you to
fill out a so called "HSE-evaluation form for Terminal activities at Pernis. In this
document you can rate the terminal's performance and facilities. We ask you to be frank
and illuminate your score by relevant comments. Thanks in advance for your
cooperation.

10.6 ACCESS TO SHIP & CLEANLINESS SHIPS DECK:

In order to prevent personal incidents like falling and slipping, the ships deck must be
clean and free of obstacles. Means to access the deck from the shore should be sturdy
and immobilized and offer support to maintain balance (preferably a handrail along the
stairs).

10.7 ENTERING ENCLOSED SPACES:

Entering ship’s compartments for any reason whatsoever is strictly prohibited by default.
Exceptions to this rule can only be made after consulting the Shell Loadingmaster.

10.8 INSPECTION AND/OR DIVING ALONGSIDE JETTIES:

Diving alongside Shell Moerdijk jetties is for safety reasons not allowed. In case of
emergency always contact the Loadingmaster.

10.9 DRUG AND ALCOHOL POLICY:

The use of alcohol and or drugs while working is prohibited

10.10 PORTABLE ELECTRICAL EQUIPMENT, INCLUDING PHONES AND PAGERS:

Use of electronic devices (such as: camera's, telephones, pagers, lap top computers,
transistor radio's etc.) are strictly forbidden in the harbour area except in designated
approved smoking rooms and galleys on board. These devices must be switched off
within jetty, loading area’s and plants.
Remark:
Shell approved persons may use an Ex-proof GSM cellular phone.

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 Because dock facilities are typically rated as a hazardous area and act as an entrance
gate for ship personnel, pilots and government officials to and from the ships it’s allowed
to take non intrinsically safe ATEX equipment to and from a ship under the following
conditions:
• Turn device(s) always OFF when entering the jetty.
• Secure device always in a bag (e.g. a bag that protects the device from breaking in
the event of a fall such as a backpack, a laptop case, a lunch box, etc, etc,)

10.11 ENVIRONMENTAL PROTECTION:

The rules and regulations in the port contribute to the safe, efficient and
environmentally responsible handling of shipping traffic. The international rules of the
IMO, such as the SOLAS convention and its amendments (e.g. the IMDG code and
IBC) and national regulations, including the recommendations of the European
Community, are in force in the port of Rotterdam. Furthermore, the Port Bye-laws are
the "house rules" of the port. Based on the Rotterdam Port Bye-laws, the Port Rules on
dangerous substances contain additional, specific regulations for ships carrying
dangerous cargoes in the port.

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11 Applicable terminal regulations:

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11.1 ULLAGING AND SAMPLING:
During loading and for 30 minutes after the completion of loading (relaxation-time) no
equipment for dipping, ullaging or sampling may be introduced into the tank.
Portable gauging devices mounted on deck standpipes such as UTI's and operations
through correctly designed and installed sounding pipes - pipe which extends to the full
depth of the tank - are allowed.

11.2 CLOSED OPERATIONS:

The loading, discharging and/or ballasting of ship’s cargo tanks must be conducted
under closed conditions. The use of manual gauging/sampling of cargo tanks via
sighting, ullage ports or similar openings is not permitted .
In case of exceptions e.g. Claim Procedure, then a MOC (process) is required.

11.3 STATE OF READINESS OF MAIN ENGINES:

The main engines and other essential machinery of all ships alongside must be
maintained in a state of readiness for vacating the berth at short notice

11.4 MAINTENANCE AND REPAIR WORK ONBOARD:

Major planned repair work is not permitted while the ship is alongside the Shell Pernis
Berth. Emergency repairs, namely essential repairs needed to rectify malfunctioning
equipment and prevent hazardous or unsafe conditions, will be permitted on a case-by-
case basis following upon application to the Harbour Master and with the permission of
the Terminal Representative.

11.5 HOT WORK ON BOARD:

Hot work outside a designated space is not permitted on board ships alongside the
Pernis Berth

11.6 TANK CLEANING, PURGING AND GAS FREEING:

During ships stay at our jetty all cleaning operations and tank entries are prohibited. If a
vessel alongside is rejected, she has to leave the berth and proceed to another berth /
anchorage for cleaning.

11.6.1 Crude Oil Washing

Shell Energy and Chemicals Park Rotterdam critical for the Ferron (FE) content in the
crude oil, therefore we request you :
a. To keep 1000 (Jetty 102), 1500 (Jetty 103) to 1700 m3 (Jetty 104) clean cargo apart
from the COW, to be discharged at the end in order to flush shore line
(*) exact quantity to be confirmed by the loading master , once ship has been
allocated a jetty for this call
b. to perform a Closed-cycle Crude Oil Washing and keep all washings well segregated
from the ‘clean oil’.
c. to discharge the crude oil washings as a separate parcel at the end of the standard
discharge operation. Before you will commence the discharge of this last parcel,
please advise the Terminal, and , upon completion of this parcel , also advise the
Terminal
d. Once Terminal gives you the agreement , flush the shore line by discharging the
remaining clean cargo ( ref item a))
Kindly confirm understanding & feasibility ( or of not clarify) , as well as potential
consequences on discharge operations ( if any) .

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 APPENDIX A: CONTACT LIST:

telephone E-mail opening hours

Emergency General +31 10 431 8000

Deputy PFSO /Security Dept
Loading master Shell Europoort +31104311240 [email protected]
24 hours
(for operational matters only) +31 6 52511187
Harbour number: 5740 N/A

Rijndwarsweg 21
Visiting address
3181 LK Rozenburg
Emergency number N/A
LM oil office +31 10 431 4188
Emergency number
+31 10 431 1670
LM Chemical office

Loadingmaster Oil +31 10 431 1599 24/7

SHELL ENERGY AND CHEMICALS
PARK ROTTERDAM-ROM-OA-
Loadingmaster Chemie Loadingmaster
+31 10 431 1670 SHELL ENERGY AND CHEMICALS
PARK ROTTERDAM-CVP-
[email protected]

Control room SHELL ENERGY AND +31 10 431 3929 SHELL ENERGY AND CHEMICALS 24/7
CHEMICALS PARK ROTTERDAM PARK ROTTERDAM-ROM-Panel-
(for operational matters only) [email protected]

Chemie +31 10 431 4250 [email protected]

Harbour number: 3223 N/A
Visiting address Vondelingenweg 601
3190 GB Hoogvliet
MTA +31 6 5251 1004 N/A Standard office
hours

SHELL ENERGY AND CHEMICALS +31 10 441 5063 SNV-OEMS-JETTY- Standard office
PARK ROTTERDAMVJetty Planning [email protected] hours.

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